Position Purpose

• Develop day-to-day operations plan and objectives for assigned area

• Supervise and monitor operation team’s performance and compliance of day-to-day operations

• Manage restaurant profitability by optimizing costs & controls

• Train & develop Assistant Managers, Kitchen & Service StaffsResponsibilities• Restaurant Operations

• Plan, review and execute inventory management and control and to make purchases and stocks based on sales volume

• Oversee the execution of cash management through validation of accuracy by conducting check on cash float, change, documentation and collection

• Plan and manage staff scheduling and deployment to maximize efficiencies• Plan, organize and execute a training system for all staff & MTs

• Restaurant Management & Planning

• Review service processes and provide recommendations for service enhancement with collaboration with Kitchen Operations to address service issues

• Collaborate with Kitchen Operations to plan for manpower required per shift and to arrange back-ups as required

• Preparation of long term plans such as scheduling and hiring plans by carrying out daily and mid-term manpower planning through forecast of demand fluctuation, holiday planning, employee movement and attrition and to advise VPA/VPO on the manpower projection for the restaurant

• Execute marking efforts based on marketing plan developed for each concept• Support recruitment effort for restaurant staffs

• Enforce standards and manage restaurant operating costs and profitability• Business Development

• Build strong partnership with landlord, suppliers and relevant authorities• Quality Assurance & Control

• Monitor restaurant quality, service, cleanliness and value

• Oversee operations to ensure compliance to SOPs, safety regulations, implementation policies and guidelines in the restaurant

• Manage quality control activities in line with quality assurance standards and procedures

• Investigate causes and reasons for customer complaints

• Determine corrective actions to resolve unsafe and/or non-compliant conditions and behaviors regarding personal and food safety

• People Management

• Lead team by providing guidance, support and motivation

• Train and develop assistant managers, service, kitchen and kaiten staff

• Carry out team management activities, including and not limited to appraisals, handling disciplinary issues and holding communication sessions in conjunction with immediate supervisor

• Carry out team management conversation with team members, including and not limited to doing appraisals and personal improvement plans in conjunction with immediate supervisor

As part of the Sales and Business Development team, you will be part of the team developing the Sales and Business Development function. This is an exceptional opportunity to gain practical experience in the growth and expansion of the Company and Brand whilst collaborating with seasoned professional.

We are seeking professionals with at least 5 years of relevant industry experience and at least a Bachelors degree in Business/Commerce with majors in Sales and Business Development or related disciplines.

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

We’re looking for a Service Delivery Manager with experience in ICT service delivery, cloud solutions, and public sector projects. The SDM will lead the seamless delivery of critical services, acting as the primary point of contact for stakeholders and ensuring high-quality implementation, support, and management of ICT systems.

Key Responsibilities:

• Act as the single point of contact (SPOC) for all service delivery matters, including meetings, timelines, and service performance.
• Manage end-to-end service delivery by coordinating with cross-functional teams (Infrastructure, Security, and others) to ensure timely and efficient implementation.
• Oversee critical tasks, including system designs, change requests, equipment procurement, and documentation updates.
• Ensure compliance with government cybersecurity standards and manage risks by identifying issues and proposing mitigation measures.
• Lead monthly service reviews, progress updates, and ensure proper inventory and documentation of all hardware/software.
• Collaborate with vendors, internal teams, and public agencies to troubleshoot and resolve issues efficiently.

Candidate Requirements:

• 5+ years of experience in ICT service delivery, preferably in government or public sector environments.
• Hands-on experience with cloud solutions (e.g., AWS, Azure, GCP) and network infrastructure.
• Proven ability to manage large-scale ICT services and multi-stakeholder environments.
• Strong leadership, communication, and stakeholder management skills.
• Familiarity with service management processes and tools (e.g., JIRA, ITSM platforms).

• Managing food and beverage of the restaurant .
• Plan menus & up-date monthly menus and promotion item.
• Monitor the food quality and its freshness.
• Interact with customers and take in their comment for record.
• Always maintain high standard with customers’ satisfaction.
• Observe and supervise restaurant operation and catering event.
• Excellent planning for the entire outlets.
• Ordering and liaise with supplier on products and pricing.
• Monitoring food quality and service provide.
• Oversee reservation, booking & delivery.
• Maximize sales to generate profit and meet financial expectation.
• Forecast sales and budget.
• Organize, train & lead the team members.
• Involve hiring and recruitment procedure.
• Good Manpower planning.
• Ensure compliance with the relevant authority, regulations and licensing.
• Ensure health and safety regulations are strictly observed.
• Work toward the objectives and goals of the organization.

• Project management, to ensure delivery of key initiatives on time and budget.
• Engaging with stakeholders across business and technology to ensure alignment on key deliverables and timelines.
• Providing regular updates and following up on action items.
• Financial management, ensuing project financials are up to date and correct and captured in a timely manner.

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1. Develop and implement an effective compliance program to identify, evaluate and manage compliance risks in business activities and statutory limits. This involves understanding the regulatory landscape, conducting thorough risk assessments, and implementing robust monitoring and reporting mechanisms.
2. Providing guidance to Management regarding adherence to laws and regulations, as well as keeping them updated on any new regulations that may arise. It involves ensuring that the organization operates within the legal framework set by authorities and stays informed about any changes in regulations.
3. Stay abreast of changes in laws, regulations, and industry best practices to align with the most current industry standards and regulations.
4. Educating and training employees on regulations and industry standards.
5. Monitor and test compliance effectiveness by performing compliance testing includes actively checking and assessing whether the established compliance measures are working effectively to ensure that the organization is meeting its legal and regulatory obligations.
6. Work with other departments to ensure compliance with regulations.
7. Prepare and update compliance regulatory report for submission to Head Office/ Internal Management on periodic basis.
8. Perform data protection duties as a Personal Data Protection Officer safeguarding and managing personal data in compliance with data protection regulations.
9. Perform Anti-Money Laundering (AML)/ Countering the Financing of Terrorism (CFT) compliance within the Branch as follows:

• Investigate, process and maintain a log of suspicious transactions reporting and ensuring speedy and appropriate actions to any matter in which money laundering or terrorist financing is suspected.
• Advising and training Management and staff on development and implement internal policies, procedures and controls on AML/CFT.
• Carry out, or oversee the carrying out of, ongoing monitoring of business relations and sample review of accounts for compliance with the MAS 626 Notice and Guidelines.
• Review KYC Form and source of funds declaration.
• Review compliance policies and procedures to ensure compliance with MAS Notices.

Qualifications:

1. Bachelor's degree in law, business, or a related field.
2. 5+ years of experience in compliance management.
3. Strong understanding of applicable laws, regulations, and industry best practices.
4. Excellent analytical and problem-solving skills.
5. Strong communication and interpersonal skills.
6. Ability to work independently and as part of a team.
7. Strong organizational and time management skills.
8. Experience in developing and delivering compliance training.
9. Ability to speak Thai will be an added advantage

• Lead a team and manage outsourced services to ensure quality work and routine maintenance.
• Perform regular inspections for cleanliness, safety, and operational readiness and follow up on rectifications and recommend improvements.
• Handle budget planning, manage reports, review contracts, evaluate vendor performance, and oversee quotations/tenders for maintenance and repairs.
• Ensure compliance with regulations, conduct fire evacuation drills, and maintain fire protection systems.
• Coordinate with authorities, secure licenses, maintain records, and attend to additional duties assigned by management.

Requirements:

• Degree in Building Management or equivalent
• At least 4 years of working experience in handling Commercial Buildings.
• Possess strong leadership abilities with excellent interpersonal and communication skills.
• Positive, customer-service-oriented attitude.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R1326740

Operational

• Be able to chair Restaurant meetings.
• Be able to direct and delegate service staff in their duties and operations.
• Train and enforce service staff in proper food handling, safety precautions and hygiene.
• Ensure all dishes that come out from the kitchen uphold the company standards.
• Ensure that operations and service are smooth and of high standards.
• Ensure dietary preferences and allergies are strictly adhered to.
• Provide friendly and professional service to all guests.
• Build rapport and hold conversations with guests.
• Minimizes food costs, portion control and work with the general manager to establish menu selling prices.
• Ensure cleanliness of the premises and equipment at all times.
• Schedule service crew in accordance to company set levels.
• Track daily sales, food wastages and record in a monthly report and send it to the general manager at the end of the month.
• Up-selling products according to customers’ needs.
• In charge of storing and depositing sales made after recording down.
• Need to manage the bar cost as well as the R&D.
• Liaise with the general manager and relay any information to the team.

Administration

• For application of medical leave, the applicant is to inform superior and the group chat 5 hours before reporting time. A medical certificate is to be produced 3 hours within notifying the superior.
• Have the ability to plan ahead.
• To maintain cleanliness of the service area at all times.
• Control expenses wisely
• Be punctual and only clock-in when ready for work.
• Ensure meals are provided to service staff daily at 11am (lunch) and 5pm (dinner) only.
• Full working attire must be worn when at work, to be neat and tidy at all times.
• Participate in meetings and focus on being solution-oriented.

Guest Service

• Be polite and friendly to all customers at all times.
• Be able to handle customer requests.
• Ensure that guests and non-employees do not enter the kitchen.
• To be critical and particular with the food standard before sending it out.
• Personally and frequently ensure that customers are receiving the best possible service available.
• Always be alert and sensitive to the needs of all customers.
• Perform service recovery and troubleshoot issues to prevent repetition of issue.
• Train and maintain the highest quality of service standard from the service team.
• To be critical and particular with the service standard provided.

Food and Beverage Products

• Understand and be well-informed about the products in order to recommend to customers. Value-add customers by sharing useful knowledge on various dishes.
• Be aware of ingredients in each dish and pay attention to any allergies the customer may have.
• Be able to prepare the dishes professionally for customers.
• Develop new drinks and recipes that fits the establishments’ brand, and be receptive to improvements and feedback.

General

• Ensure open and smooth communication with superior and team at all times.
• Possess a good attitude and be eager to learn. We are a growth and progress-oriented company.
• Uphold high service standards and constantly seek opportunities to improve service and workflow.
• Lead by example and be a good role model for your teammates.

Job Scope:

• Working experience with Façade Works
• Able to communicate and meet consultants requirement
• Monitor and control project material delivery in accordance to schedule
• Preparation of detail program for site team to follow accordingly and completion on time
• Manage and monitor site progress
• Any other duties to be assigned

Requirements:

• Good working attitude, committed and ability to meet tight schedules.
• Solid organization skills including attention to details and multi-tasking skills.
• Excellent spoken and written communication skills.
• Minimum 5 years of working experience in Project Management in residential, government and commercial building projects (preferable in Building Facade Work).
• Candidate must possess at least Diploma and/or Degree in any field and or related field with relevant experience.
• willingless to learn asap
• able to work round the clock, 6 days /week
• able to enage suppliers and clients via hp any time during project period.

Responsibilities:

• Act in command in the absence of Assistant Front Office Manager, supervise sections in Front Office, such as front desk, operator and concierge services. Monitor the junior staff’s conduct and job performance and to ensure that all staff project a positive corporate image to guests.
• Ensure that guests are attended to with promptness, courtesy and efficiency and that guest complaints are handled with tact and diplomacy. Assist in checking in / out of guests.
• Assist to inspect rooms assigned to VIPs before their arrival. Meet and escort the VIPs to their rooms and ensure that the complimentary amenities are provided. Ensure that relevant persons and Departments are informed of the VIPs.
• Initiate correspondence regarding enquiries, reservations, and complaints. Check housekeeping discrepancy report; report any variance and take corrective actions.
• Perform duties pertaining to security such as directing guests reporting incidents, thefts, or any offences to the Security department for assistance and handle matters concerning guest’s undesirable conduct in rooms / public areas or undesirable persons loitering around in co-ordination with the security department.
• Be alert and report any faults, defects and unusual activity of the property to relevant departments
• Maintain cash float amount in accordance with expected occupancy. Authorise rate and room changes, paid outs, cash advances, acceptance of cheques according to procedures and credit policies.
• Responsible for training of all front desk staff including planning, organising and conducting OJT.
• Monitor room inventory closely to ensure maximum utilisation of rooms to generate higher revenue. Assist to maximise revenue and occupancy from group allotments.
• Directly responsible for the evacuation of staff and guests during a fire or any security threat in co-ordination with the security department.
• Follows up in credit limit report, ensure all guests balance checked daily.
• Counsel, coach and mentor individual associates as required to drive initiative, performance and consistency.
• Ensures that the Hotel’s properties and facilities are protected and are kept in good working condition. Reports any loss or damage to the Hotel’s properties and facilities promptly and appropriately.
• Carries out any other reasonable duties and responsibilities as assigned by superior.

Requirement:

• Minimum 5 years' experience in Front Office supervisory role, thoroughly familiar with front office reception functions
• Prior experience in a 5 star hotel will be of an advantage
• Proficient with Opera system
• Customer service centric with high level of flexibility & adapability
• Able to work under pressure & fast paced environment
• A strong team leader & team player

PARKROYAL COLLECTION Pickering, Singapore is dedicated to providing equal employment opportunities, including individuals with disabilities.

We regret that only shortlisted candidates will be notified.

Scope Summary:

• Managing the production of prefabricated MEP modules in a factory setting
• Ensuring quality control and compliance with standards and specifications
• Coordinating with design teams, contractors and suppliers
• Supervising the delivery and installation of MEP modules on site
• Troubleshooting any issues or defects that arise during or after assembly

Detailed Scope:

1. Manage Prefabrication Factory/Yard reporting to Project Director, overseeing prefabrication production of MEP modules and manpower planning.
2. Ensure that MEP design and construction processes are in line with the latest developments in technology and software, such as Building Information Modeling (BIM). Keep abreast of the latest technological developments and advancements in the MEP industry, and identify opportunities for innovation and improvement in the production process.
3. Develop and implement processes and procedures that are compliant with industry standards and best practices, including those set by the Building and Construction Authority (BCA) and other relevant regulatory bodies. Implement Building Information Modelling (BIM) to Field technology, which involves the use of 3D modelling software and mobile devices to facilitate communication and collaboration between the design team and the production team.
4. Stay up-to-date with the latest technological developments in MEP design and construction, including automation, prefabrication, and modular construction techniques.
5. Develop and implement strategies for the use of technology and digital tools, including BIM software, to improve the efficiency and accuracy of MEP design and construction processes.
6. Ensure that all MEP design and construction activities are carried out in accordance with relevant safety and environmental regulations and standards.
7. Collaborate with other stakeholders, including architects, engineers, and contractors, to ensure that MEP systems are integrated seamlessly into the overall building design and construction process.
8. Develop and implement training programs to ensure that all relevant stakeholders, including MEP design and construction teams, are up-to-date with the latest technological developments and best practices. Develop and implement training programs for employees to ensure that they have the necessary skills and knowledge to work with new technologies and methods.
9. Implement quality control and quality assurance measures to ensure that MEP systems meet the highest standards of quality and performance.
10. Develop and implement processes and procedures to ensure that MEP systems are delivered on time and within budget.
11. Monitor and report on the performance of MEP systems, using data analytics and other tools to identify areas for improvement and optimize performance.
12. Develop and maintain strong relationships with suppliers, contractors, and other stakeholders in the MEP design and construction process.
13. Stay up-to-date with the latest developments in sustainability and green building practices, and ensure that MEP systems are designed and constructed with sustainability in mind.
14. Ensure that all MEP design and construction activities are carried out with the highest levels of professionalism and ethical standards.
15. Develop and implement processes and procedures to ensure that MEP systems are tested and commissioned to the highest standards, and that all relevant documentation and certification is in place.
16. Ensure that all MEP design and construction activities are carried out in compliance with relevant laws, regulations, and codes of practice.
17. Maintain accurate and up-to-date records of production processes and outcomes, and use data analytics and other tools to monitor and optimize performance.
18. Foster a culture of continuous improvement and innovation within the organization, encouraging employees to identify opportunities for improvement and to share their ideas and insights with the broader team.
19. Establish and maintain partnerships with technology providers and other industry stakeholders to leverage their expertise and resources in the development and implementation of new technologies and methods.
20. Implement Lean Management principles, which involve the optimization of processes and the elimination of waste, to improve productivity and efficiency in the production process.
21. Implement Integrated Digital Delivery (IDD) methods like IOT implementation, which enable the seamless sharing of information and data between different stakeholders in the construction process, including architects, engineers, contractors, and facility managers.

Requirements

• Degree in Mechanical engineering and related specialist diploma in DFMA, SDCP or BIM
• Safety certified, minimum Bizsafe level 2
• 3 years or more working experience in related fields preferred
• Good language capability (English) both in written and spoken
• Strong independence and leadership in teamwork environment.
• Fresh graduate may apply.
• Knowledge in BIM and experiences in MEP prefabrication are added advantage

Advantages / Remunerations

5 day work week.

Progression-centric

AWS included

Variable Performance Bonus

Annual Incentive Trip

Further learning/education encouraged and sponsorships

Various Medical Benefits

Job Responsibilities:

• Manage a team of Full time and Part time crew members in your assigned restaurant
• Assist in Training and Development for new hires in terms of kitchen, counter and dining operations for business growth
• In-charge of stock check & ordering, confirm the condition of all delivery items are within specifications, and ensure proper storage of all stocks
• Responsible for the sales and cash float used during the shift, comply with all the Finance and Operations Department cash-handling policies
• Provide service excellence to our customers and able to handle complaints, performing service recovery and giving recognition to staff based on customer compliments
• Oversee that all equipment of the entire restaurant are fully-functioning, taking initiative for simple repair works where necessary
• Undertake any operation related duties as assigned by the Restaurant Manager

Welfare and Benefits:

• Meal provided
• Leave and Medical benefits
• Insurance coverage

Requirements:

• Proficient in spoken and/or written English
• Candidates with at least 2 year experience in F&B or related industry
• Teamplayer and willing to work shift

Only shortlisted will be notified.

Position Summary:
We are looking for a detail-oriented and organized Project Administrator to support our project management team. The ideal candidate will assist in the planning, execution, and completion of various projects, ensuring smooth and efficient project operations. This role is crucial in keeping projects on track and within budget while providing administrative support to project managers and other team members.

Key Responsibilities:

• Coordinate project schedules, resources, equipment, and information.
• Communicate with team members and stakeholders to ensure clarity on project requirements, tasks, and deadlines.
• Assist in project documentation, including contracts, budgets, reports, and progress updates.
• Maintain and update project management tools and databases.
• Monitor project progress and identify any issues that arise.
• Act as a point of contact for project-related inquiries.
• Provide administrative support such as scheduling meetings, taking meeting minutes, and preparing presentation materials.

Qualifications:

• Bachelor’s degree or equivalent experience in business administration, project management, or a related field.
• Proven experience as a Project Administrator, Project Coordinator, or similar role.
• Strong organizational skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Proficiency with project management software (e.g., MS Project, Asana, or similar) and MS Office Suite.
• Ability to work well under pressure and meet tight deadlines.

Preferred Qualifications:

• Experience in construction sector is a plus.
• Certification in project management (e.g., CAPM, PMP) is a plus.

Responsibilities:

• Training Design of Training Development Projects

a) Designing and aligning Learner-centric Pedagogies into each Training Development project - using established templated framework, to meet the defined Learning Objectives.

Training Development work

• Training Development work

a. Development of new Lesson Plans (LPs) and review of existing LPs to incorporate/align with the latest Lesson Objectives, Content and Methods of Instruction (MOI) required to meet the desired Training Outcomes.

b. Development of new Lesson Materials (LMs) and review of existing LMs to align with revised LPs in terms of the Lesson Objectives, Content and Methods of Instruction (MOI). New/reviewed LMs should be in digital/electronic form so that they can be loaded, archived, accessed and transmitted on the Authority's web-based Learning Management Systems (for online and classroom learning), and also be editable using software applications. LMs shall include (but not limited to) the following:

1. Instructional Resources and Aids
2. Reference Publications (excluding the Authority's SOPs, Safety Guides and/or as defined by the Authority)
3. Presentation Slides (with interactivity up to simple branching scenarios)
4. Formative Assessment Questions/Quizzes (using online/web-based applications or embedded into presentation slides)..
5. Training Videos
6. Lesson Notes and Handouts
7. Instructor/Facilitator's Guide
8. Assessment questions and scenarios/injects as well as assessment rubrics for Written & Oral Assessment Methods and Practical Assessment Methods and upkeep of the assessment question and scenario banks.

• Project Management

a. Manage and ensure the effective delivery of Training Development services to the clients. These include coordinating and schedule the Training Developers to fulfil the planned and ad-hoc training development services as required by the Authority. The detailed coordination arrangement or Standard Operating Procedures (SOP) governing the programme management shall be developed by the Contractor and approved by the Authority for implementation.

Job Requirements

• Diploma in Adult and Continuing Education (DACE) or equivalent.
• Experience in developming a lesson plan (or equivalent) and drafting of document
• Developing training material such as slides and handouts and blended learning materials for eLearning
• Competency in instructional design with expertise in development. Experience in content development project management with experience in all phases of the instructional design processes
• Knowledge in IT systems
• Experience in Dreamweaver, Flash, Adobe Creative Suite, Articulate, Lectora and web page creation skills using HTML, XML and other web technologies

Responsibilities

• Plan event from start to finish according to requirements, target audience and objectives
• Come up with suggestions to enhance the event’s success
• Prepare budgets and ensure adherence
• Source and negotiate with vendors and suppliers
• Be in charge of hiring personnel (DJs, waiters etc.)
• Coordinate all operations
• Lead promotional activities for the event
• Supervise all staff (event coordinators, caterers etc.)
• Approve all aspects before the day of the event
• Ensure event is completed smoothly and step up to resolve any problems that might occur
• Analyze the event’s success and prepare reports

Requirements and skills

• Proven experience as event manager
• Skilled in project management
• Knowledge of KPIs and marketing techniques for event management
• Computer savvy; proficient in MS Office
• Outstanding communication and negotiation ability
• Excellent organizational skills
• A knack for problem-solving
• Customer-service orientation
• A team player with leadership skills
• BSc/BA in PR, marketing, hospitality management or related field is preferred
• Must be able to work night shift and split shift
• Must be able to work extra hours or weekend if needed

Position: Restaurant Manager/Cashier

Salary: $2500-$2800

Job description:

1. Ordering stocks

2. Goods receiving

3. Clearing tables

4. Cashiering

5. Serving customers

Working hours: 2pm to 10pm

Working days: 5-day week / 6-day week. Preferably Weekends.

Salary: $15/hr

Job Type: Full-time

Work Location: Changi Beach Club

Contact Yi Ren at : +65 8112 1087 WhatsApp

Bakery Shop Manager

Experience:

• Previous Bakery Experience (Preferred): At least 2-5 years of hands-on experience working in a bakery, with experience in various roles (baker, pastry chef, etc.).
• Management or Supervisory Experience (Preferred): Experience in a leadership role, managing a team, and overseeing bakery operations.
• Customer Service Experience: Ability to interact with customers effectively and resolve any issues that may arise.

Skills and Competencies:

• Leadership and Management Skills: Ability to lead a team, delegate tasks, and maintain high levels of employee morale.
• Time Management and Organizational Skills: Managing inventory, overseeing production schedules, and ensuring products are ready on time.
• Financial Acumen: Ability to manage budgets, track expenses, and ensure profitability.
• Baking and Cooking Skills: Knowledge of baking techniques, ingredient selection, and recipe development.
• Attention to Detail: Ensuring high-quality products and presentation.
• Problem-Solving Skills: Ability to address challenges related to staffing, inventory, or production.
• Health and Safety Knowledge: Understanding of food safety guidelines and sanitation standards.

Job Responsibilities:

• Overseeing daily bakery operations, including production, staffing, and customer service.
• Managing inventory, ordering supplies, and controlling costs.
• Hiring, training, and supervising bakery staff.
• Ensuring all bakery products meet quality standards.
• Maintaining cleanliness and adhering to health regulations.
• Developing and implementing marketing strategies to boost sales.
• Handling customer complaints and feedback.

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Responsibilities:

• Lead of facilities operation and production support including ACMV, Cleanroom, CDA, PCW, Vacuum, DI, Gases, Wastewater, Building Services, Fire Protection, Building Management System, Landscaping, and Janitorial
• Lead and guide the facilities operation team for review, plan, manage and improve cost effective preventive/ predictive maintenance programs for facilities system, ensuring good system reliability and optimum efficiency
• Lead, direct, manage the conceptualization, design, tender, construction and delivery of A&A/ expansion/upgrading projects/hookup
• Lead and develop the AOP, managing expenses in accordance with the AOP
• Lead, review, maintain and update procedures/specification in Global Documentation Management System
• Fronting audits (i.e. ISO, IATF, RBA, VDA, EAL6, Customers, etc) and ensure compliance
• Respond to feedback/issues and perform troubleshooting to restore/resume the operation back to normal
• Perform root cause analysis and implement action plans to prevent recurrence
• Review and evaluate system capacity and performance to recommend/implement continuous improvement plans
• Perform analysis of utilities consumption for early detection of anomalies and collaborate with Sustainability Team/Operation for Sustainability Initiatives/Projects to reduce the consumption
• Maintain proper records of maintenance, drawings, plant histories, and other auditable documentations
• Review and manage inventories of appropriate spares, consumables, and other resources necessary for the day-to-day operation
• Ensure compliance of authorities’ requirements, legislations, codes of practice, etc
• Provide guidance to duty staffs and knowledge sharing with fellow colleagues to continue strengthen the operation
• Planning and implementing plant maintenance, managing of engineering resources during plant turnaround and annual shutdown
• Manage contractors and ensure compliance of in-house EHS requirements and local authorities requirements

Requirements:

• Degree in Engineering
• Minimum of 8 years’ experience in facilities management
• Good communication and interpersonal skills

Responsibilities:

• Client Servicing: Provide day-to-day consultancy and end-to-end management of campaigns to support client objectives. Serve as the primary contact for clients to ensure results and satisfaction.
• Public Relations Strategy: Lead the conceptualization, planning, budgeting, and execution of communication campaigns.
• Public Relations Execution: Oversee or lead the development of client materials, including press releases, media pitches, briefing documents, and report templates.
• Media Pitching: Develop and lead strategies to secure media coverage, feature stories, and thought leadership pieces.
• Social Media: Devise and implement strategies to ensure successful social media campaigns by securing suitable influencers and collaborators, along with content plans that drive visibility for clients’ campaigns and messages.
• Media Relationships: Cultivate and maintain strong relationships with media and influencers, including those in target markets.
• New Business: Actively participate in new business proposals and pitches.
• Event Management: Collaborate with internal teams to propose public relations events and engagements; provide on-site hosting when necessary.
• Media Reporting: Conduct active monitoring to track, compile, and analyze media coverage, providing regular updates to clients.

Requirements:

• 2+ years of public relations or integrated communications experience in an agency, with a proven track record in securing new business and managing accounts.
• Ability to manage budgets independently.
• Strong organizational, project management, and leadership skills.
• Experience managing one or more account executives or interns.
• Solution-oriented mindset, open to embracing new ideas and methodologies.
• Strategic thinker with attention to detail.
• Willingness to embrace the start-up culture and be hands-on to grow with the agency.

To apply, submit your CV and portfolio to [email protected]

Sales Manager (Project & Export)

• Salary: S$ 7,000 - 8,000 + Commission
• Location: Potong Pasir
• Working Day & Time: 5 Days work week; 8.45am - 5.30pm
• The Sales Manager will be responsible to develop sales in 2 areas – project sales for our range of premium kitchen appliances and to manage our overseas distributors in sales development and strategy.

Job Description

Project Sales

• Approach Developers & Consultants to deliver compelling proposals for our premium range of kitchen appliances (Hob, Hood, Ovens, Refrigerators & Wine Chillers)
• Develop business and product strategies to pursue potential clients and establish new partnerships
• Conduct market research and competitive analysis to stay informed about industry trends
• To manage the project sales process from project specifications till closing

Export Sales

• Lead the sales development of our distributors thru strategies that aligns with our company objectives
• Explore and expand into new markets thru networking and developing relationship with prospective partners
• Collaborate with marketing and technical department to provide support to our distributors

Administrative

• Prepare and present sales forecast to management
• Provide regular updates and progress to the management,

Job Requirements

• Bachelor’s Degree or Diploma in Business, Sales or related field
• Minimum of 5 years sales experience; project sales experience will be an advantage
• Experienced in business plan, forecasting and budgeting
• Willingness to travel for work (at least once a month - Around Asia)

WhatsApp: +65 9837 8400

Lim Jun Yao Reg No.: R1989028

The Supreme HR Advisory Pte Ltd EA No.: 14C7279

DUTIES & RESPONSIBILITIES:

1. Watchfully responds to client inquiries in a professional manner and ensures that concerns are addressed quickly and completely
2. Gathers customer information thoroughly and effectively, accesses and satisfies client demands
3. Educates the salon customers based on their real needs during their visit to the shop
4. Provides professional customer support with a forthcoming mindset for customers to keep coming back and avoid unpleasant future encounters
5. Maintains a positive, empathetic, and professional attitude toward customers at all times
6. Attends to and communicates promptly to address customers’ queries at the most excellent approach
7. Acknowledges and resolves customer feedback and concerns
8. Knows products inside and out to answer product queries
9. Communicates and coordinates with team and management
10. Ensures customer satisfaction and increases customer retention
11. Gathers customer satisfaction levels and feedback on customer services for continuous improvement
12. Provides feedback on the efficiency of the operations and customer service process

QUALIFICATIONS:

• Bachelor’s Degree in Business, Commerce or relevant fields
• Three (3) to five (5) years of leadership and management experience in customer-service-related capacity
• Consistently well-groomed according to the high appearance standards of the salon and the company
• High degree of professionalism in customer service
• Exceptional people skills
• High standards of customer communication skills
• Prior experience in the beauty line preferred
• Ability to stay calm and excellent in handling difficult customers
• Computer literate

Job Description:

The Enterprise & Field Marketing organization in ServiceNow is responsible for driving revenue growth, adoption and customer success across all our direct and indirect sales channels.

We are a high performing APAC team, looking for a highly organised, goal-oriented, self-directed professional to be an active player in our larger marketing team. You will interact directly with key business leaders and marketing teams across the globe to drive Brand to Demand Generation strategies across the customer’s lifecycle, with a focus on ServiceNow Platform and AI products & solutions.

You will play a key role in accelerated pipeline growth, new opportunities and be accountable for revenue targets. You’ll be responsible for driving the program strategy, influencing and collaborating with regional field marketing teams to activate and deliver business growth.

You will have a strong understanding of GTM sales strategies, leveraging GTM motions on solutions, industry, partner marketing, new customer acquisition to achieve results. You’re a savvy APAC marketing program leader who can conceptualize, execute and manage insight-driven optimizations and executive-level reporting across a diverse and matrixed organization.

Crucial to your success is having a good foundation in SaaS and enterprise technology, multi-faceted experience in integrated marketing strategy and program development, relationship management skills, team collaboration, adaptability and expertise in enterprise technology marketing in a fast-paced, dynamic environment.

Key responsibilities

• Act as the APAC marketing programs lead on ServiceNow Platform and AI programs collaborating closely with all GTM, Sales, Partner teams to gather insights, develop strategies and align plans to accelerate business growth.
• Develop a data-informed strategy on audience segmentation and opportunity, prioritization of marketing channels and tactics to conceptualize programs that will drive demand for the ServiceNow Platform and AI
• Lead through influence to ensure delivery and execution at scale of demand generation programs across the APAC marketing and business teams that result in measurable growth in business goals and revenue. Set best practices in narratives, engagement and high-performance campaigns.
• Leverage all direct and indirect channels to land new business and drive up-sell, cross-sell marketing campaigns across customer buying centers and activate the ecosystem for new business acquisition.
• Develop and test new program scenarios to drive optimizations and efficiencies against investments.
• Prepare and input into forecasts, performance reports, monitoring key business metrics, quality and audience insights.
• Continually look at ongoing innovations and best practices to elevate the program, experience, and results.

Qualifications:

In order to be successful in this role, we need someone who has:

• 8+ years of marketing experience in a B2B enterprise technology environment directly supporting sales teams in roles such as field marketing, partner marketing, campaign management or performance management
• Experience in managing budgets and vendors to deliver effective marketing programs at scale.
• Experience managing multiple stakeholders across concurrent campaigns.
• Be digitally savvy with a demonstrated understanding of the role of digital across integrated campaigns

Not sure if you meet every qualification? We still encourage you to apply! We value inclusivity, welcoming candidates from diverse backgrounds, including non-traditional paths. Unique experiences enrich our team, and the willingness to dream big makes you an exceptional candidate!