Role :

Being a Collection Manager require you to be efficient in managing and collecting outstanding account receivable from the customer. Your ability to communicate effectively, exercise empathy and exhibit strong negotiation skills will be essential in succeeding in the role.

Responsibilities:

• Managing of legal accounts in accordance to Legal Standard Operating Process including process in issuance of letter of demand, write of summon, judgement and proof of debt
• Managing of accounts routed to 3rd party collection agency for Accounts Receivable recovery
• Tracking timeline to ensure legal accounts are closed on timely basis
• Collate and justify for Accounts Receivable Write Off in accordance to Standard Operating Process
• Managing of Bill and Claim fees to ensure external. lawyer fees are recovered from legal fees collected from customer and expenses being spent on 3rd party collection agency are justified

Requirements:

• A diploma in Business, Finance, Accounting or any related field
• At least 8 years’ experience in credit management, with basic knowledge in handling legal process which involves liaison with appointed external counsel and external collector
• Proficient in Microsoft Office, with exposure to Oracle ERP preferred
• An excellent team player who is outcome and target focused
• Collaborative and comfortable negotiating with stakeholders to resolve issues
• Able to make judgment calls relating to collections/service and order holds
• Able to work under tight deadlines
• Meticulous and attentive to details

Only shortlisted candidates will receive a response. Therefore, if you do not receive a response within 14 days, please accept this as notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

Rachel Heng

EA License No: 11C5502

Registration No: R23115318

About Us

voco Orchard Singapore provides guests with the world-renowned voco™ experience from the moment they walk through its doors. Famed to be hotels to count on, yet different enough to be fun, voco hotels are unstuffy hotels where people feel comfortable to relax, and just get on with life. Hotels that stand out from the crowd, voco combines familiar comforts with the indulgences of a hotel, to create somewhere that’s dependable, but not vanilla. Somewhere premium, but with a laidback spirit. Somewhere reliable, but different

Your day to day

As an Assistant Reservations Manager, you assist with managing the guest reservations function including but not limited to advanced room reservations and group coordination service to ensure prompt service, productivity, and maximize hotel profitability. Serve as Reservations Manager in his/her absence.

FINANCIAL RETURNS

• Assist in managing hotel revenue generation and maximization through full utilization of company systems, business processes and specifications.
• Work with Reservations Manager to engage with OTA’s and other external partners if and when required
• Monitor group reservation activity daily and communicate status with sales department.
• Follow up on tentative sales bookings with respective sales staff to update status.
• Promote enrolment and administer loyalty programmes for hotel guests, including IHG Rewards, InterContinental Ambassador, Kimpton Inner Circle

GUEST EXPERIENCE

• Ensures that all communications relating to the hotel both external and internal are actioned efficiently in a professional and courteous manner, in accordance with brand standards
• Deal efficiently and courteously with all guests’ requests by monitoring and following up with the according team members and correct channels
• Communicate fluctuations in room occupancy to operations so that appropriate staffing adjustments and efficiencies are maintained.

PEOPLE

• Manage the daily activities of the reservations staff. Schedule and assign work.
• Trains, manages and motivates the erservations team in order to provide high standard of service for customers and meet departmental and hotel targets
• Assist the Reservations Manager to supervise and manage the performance of the department and facilitate the performance management cycle throughout the year
• Ensure all staff is properly trained on systems and service standards and have the tools and equipment needed to effectively carry out their job functions
• Define reservation SOP’s

RESPONSIBLE BUSINESS

• Complete records and reports in regard to room availability and guest room commitments; forecast weekly occupancy and rate.
• Maintain historical records of reservations arrivals, cancellations and denials to assist in formulating future reservations forecase.
• Perform other duties as assigned including assisting Reservation Agents in their job functions during peak periods.

What we need from you

• Two years reservations/front office experience including supervisory experience
• Diploma or Bachelor’s degree in Hotel Management, Business Administration, or related field preferred.
• Able to commit to working weekends and evenings (no night shift required).
• Proficiency in using Opera
• Experience working in an international hotel chain will be an advantage.
• Must speak fluent English.

What we offer
We’ll reward all your hard work with a great salary and benefits – great room discount and superb training.

Join us and you’ll become part of the global IHG family – and like all families, all our individual team members share some winning characteristics. As a team, we work better together – we trust and support each other, we do the right thing and we welcome different perspectives. You need to show us you care: that you notice the little things that make a difference to guests as well as always looking for ways to improve - visit www.http://careers.ihg.com to find out more about us.

IHG is an equal opportunity employer: Minorities / Females / Disabled / Veterans.

Looking for an experince Semi Fine better still Fine Dining General Manager to manage a steak house. great personality.

List of skills need not be elaborated as for now, if you do have the experience working for any fine dining restaurants for at leaast 2 years or more. Please feel free to submit your resume and indicate your interest.

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used in 138 countries today. We have more than 600,000 users worldwide.

THE ROLE

As our Customer Success Manager at Digify, you can choose to work on-site at our Singapore office or remotely, with occasional travel to Singapore as needed. In this role, you will play a key role in onboarding, engaging, growing, and retaining customers. This dynamic role involves demonstrating our product, educating customers to drive adoption, nurturing them for expansion opportunities and retaining the customers satisfaction. Your primary focus will be on accelerating time-to-value, enhancing customer engagement, building long-term relationships, and strengthening the customers retention. Managing a wide range portfolio of accounts, you will work closely with your team lead, key stakeholders, and cross-functional departments to refine and optimize customer success processes, ensuring a seamless and impactful customer experience.

WHAT YOU WILL BE DOING

Serve as the primary contact for onboarding, training, and ongoing support to ensure seamless adoption of Digify's platform.

• Increase customer satisfaction and retention by building strong, long-term client relationships.
• Conduct regular check-ins to improve product usage and address customer issues promptly.
• Collaborate with customers on renewals, account expansions, and retention strategies.
• Act as the voice of the customer, providing actionable feedback to Product, Sales, and Marketing teams to enhance offerings.
• Monitor and report key success metrics, including NPS and product engagement, to identify trends and opportunities.
• Troubleshoot technical issues in partnership with the Engineering and Development teams.
• Facilitate customer advocacy by encouraging online reviews and participation in referral programs.
• Proactively manage a book of business, tracking account health and mitigating retention risks.
• Collaborate cross-functionally to optimize processes and implement solutions for customer success.
• Support system configuration and onboarding processes tailored to customer requirements.

• Minimum 2 years of experience as a Customer Success Manager, preferably in a fast-paced, B2B environment or related industries.
• Proven experience in customer success or account management within a B2B SaaS or software company.
• Exceptional interpersonal and communication skills to engage and build rapport with key stakeholders, ensuring mutual success and satisfaction.
• Proactive attitude and mentality in identifying opportunities to expand customer accounts by understanding their evolving needs and aligning them with our solutions.
• Strong ability to simplify complex technical concepts and communicate them effectively to non-technical customers.
• Willingness to learn and develop basic technical skills to confidently discuss technical topics with clients.
• Demonstrated success in renewals, upselling, and account expansion strategies.
• Exceptional written and verbal communication skills, with a focus on clarity and professionalism.
• Meticulous attention to detail and a high degree of accuracy in all deliverables.
• A driven, self-motivated, and enthusiastic mindset, paired with empathy, patience, and trustworthiness.
• Familiarity with Intercom, Chargebee, NPS tools, or similar platforms is an added advantage.
• Willingness to travel to Singapore on occasion if working remotely. 

Store Manager - Aquascaping Gallery

Living Shrimply | Singapore's First Public Aquarium Gallery

Location: 11 Thong Soon Avenue, Singapore 787438

About Us:

Living Shrimply is Singapore's premier aquascaping gallery, specializing in professional aquascaping services and high-quality aquarium products. We're seeking a detail-oriented Store Manager to join our team and help manage our daily operations.

Key Responsibilities:

• Project Management

Oversee client aquascaping projects from inception to completion
Schedule and coordinate project timelines effectively
Plan weekly project execution and resource allocation

• Sales & Customer Service

Handle customer inquiries via WhatsApp and in-store
Convert inquiries into sales through effective communication
Build and maintain strong client relationships

• Operations Management

Supervise daily store operations
Coordinate with team members and clients
Ensure smooth execution of multiple concurrent projects

Requirements:

• Strong project management and organizational skills

• Basic knowledge of aquascaping and aquarium maintenance

• Customer-focused mindset

• Singaporean or PR only

What We Value:

• Responsibility and reliability

• Attention to detail

• Initiative and proactive thinking

• Strong work ethic

• Passion for aquascaping (experience is a plus)

Our client, a leading bank in Asia, is looking to hire Relationship Managers to join their retail banking segment.

about the job

As a Relationship Manager, you will responsible for:

• Promoting and offering a diverse range of banking products to both existing and prospective clients.
• Providing expert financial analysis and delivering tailored wealth management solutions, including bancassurance, home loans and investment products.
• Actively engaging in branch activities, contributing to the overall success of the bank

Joining our client means gaining access to extensive training and development programs. Regardless of your previous experience, you will receive comprehensive support to excel in your role. This exceptional opportunity allows you to launch your career in the banking industry and pave the way for future growth and success.

skills and experience required

• Minimum local diploma in any discipline
• At least 1 year of financial sales experience would be advantageous.
• Excellent communication and interpersonal skills are crucial for building strong client relationships.

*We regret to inform you that only shortlisted applicants will be notified*

To apply online please use the 'apply' function, alternatively you may contact Reenie at 6697 7943 / [email protected] for a confidential discussion.

EA: 91C2918 | R2198716

Responsibilities

· Works on deals assigned by the business development team and supports the pursue and bids process

· Scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the organisation

· Secures input from all necessary solution stakeholders within the customer. Adapts solutions, as necessary, to ensure appropriate support

· Coordinates closely with internal sales, sales support (including with regional & global product team), and service resources to align solution design with customers’ business requirements

· Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”

· Support RFI/RFP’s by creating written Business Requirements into technical proposals that conforms to product solution delivery standards, that encompass regulatory, business, user, functional and non-functional requirements as appropriate

· Accurately defines dependencies, constraints, assumptions and risks

Requirements

· Degree in Engineering

· At least 5 years of Technical Solutions experience and Bids experience

· Working experience with Non-Defence government agencies and Enterprises

· Strong analytical, problem-solving, and conceptual skills

· Good stakeholder management and influencing skills covering colleagues, partners / vendors and project sponsors

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Responsibilities:

• Create and implement strategies to meet business goals and boost revenue growth.
• Oversee cost estimation, material pricing, and procurement to ensure cost efficiency and profitability.
• Manage project budgets and financial performance, applying strategies for optimization.
• Develop and maintain strong client and supplier relationships, leading presentations and resolving disputes.
• Lead and manage QS team.

Requirements:

• Bachelor's degree in Quantity Surveying or related studies
• 8-10 years of experience within the interior design (Commercial).
• Expertise in material pricing strategies and cost management.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Tan Jun Xi (Jonathan) (R1440473)

• Working days: Mon - Fri 8:30am-5:30pm
• Location: Toa Payoh
• Salary: $7,500 – $8,000

Responsibilities:

Managerial Function

• Lead and implement the strategic planning and execution of client and caregiver programs and services, including designing and implementing initiatives to establish a Centre of Excellence for Rehabilitation services.
• Spearhead the growth of clients, including exploring the strategic onboarding to the Agency for Integrated Care (AIC) and other strategic partnerships with healthcare providers.
• Develop and manage the budget and resource requirements for the facilities and organization.
• Develop and standardize operational policies, processes, and protocols across Integrated Services, ensuring continuous improvement in clients' overall experiences.
• Collaborate with team members on client incidents and adverse events that occur during the delivery of services.
• Work with service leads to identify and address potential risks in work systems, processes, and service delivery that impact clients and the organization.
• Manage onboarding, staff performance, and talent development, including mentoring and supporting the continuous upgrading and certification of staff.
• Implement clinical audit strategies, ensuring the monitoring and maintenance of health and safety standards for services.
• Support the development of a business continuity plan.

Strategy and Care Model Development

• Oversee the teams in needs assessments, evidence reviews, and stakeholder engagements.
• Develop and pilot new strategies for programmes and facility design.
• Facilitate the development and implementation of competency frameworks and training roadmaps for community care providers.
• Engage with education, social, and health sector stakeholders to develop strategic approaches for acquired physical disability.
• Develop outreach strategies and care models tailored to the acquired physical disability population's needs

Capability Building and Resource Development

• Develop acquired physical disability competency frameworks in collaboration with key stakeholders.
• Plan and implement specialized training and workshops for social and health professionals.
• Work with MSF and MOH to implement tiered care models and develop capacity plans for the community sector.

Requirements

• Bachelor’s or Master’s Degree in a social and healthcare-related discipline.
• Minimum of 10 years’ management and operational experience in social and healthcare or community care sectors.
• Experience managing a P&L will be beneficial.
• Prior experience in acquired disability and programme implementation is advantageous.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

• Working Days & Hours: 5.5 days | Mon-Fri: 9am to 5pm | Alt Sat: 9am to 12.30pm
• Working Location: Dahlia Park (nearest MRT Tampines East)
• Salary Range: $3600-$3800

Responsibilities:

1) Operations

• Manage and maintain residential/commercial property sites as assigned.
• Conduct regular checks and inspection on grounds to ensure property is well maintained.
• Ensure building statutory requirements are complied.
• Review and recommend replacement/improvement plans for managed sites.
• Provide essential customer service support to the residents and owners.
• Identifies relevant tender notices and liaise with internal divisions, oversee the entire tender process. (e.g. attending site briefing, costing provisions, quality proposal, tender submission/interview)
• Approve and adhere to budgets and expenditures.
• Maintain good relations with client, staff, contractors and visitors to the site.

2) Managing Employee Development

• Conduct orientation program for employees to receive the appropriate new hire training to successfully perform their job.
• Ensures employees are cross-trained to support successful daily operations.
• Uses all available on the job training tools for employees; supervise on-going training, initiatives and conducts training, when appropriate.
• Manage all staff through Scorecard Process with clear defined goals.
• Shape culture of Abacus Property and constantly repeating our core values.

3) Maintaining Employee Relations

• Reviews progressive discipline documentation for accuracy and consistency and checks for supportive documentation and is accountable for determining appropriate action.
• Utilizes an "open door" policy to acknowledge employee problems or concerns in a timely manner.
• Ensures employee issues are referred to the Department Head for resolution
• Communicates performance expectations in accordance with job descriptions for each position.

4) Managing Legal and Compliance Practices

• Ensures compliance with procedure for accessing, reviewing, and auditing employee files and ensure compliance with the Personal Data Protection Act. (PDPA)
• Ensures medical records are maintained in a separate, secure and confidential medical file.
• Ensures all safety and security policies (e.g., work safety, lost and found items, accident reporting, and hygiene) are communicated to employees on a regular basis through orientation, company meetings, etc.
• Conducts periodic claims reviews with the Finance Department to ensure claims are closed in a timely manner and reserve levels are appropriate for open claims.

Requirements:

• Relevant Experience

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

• Oversee and manage the project schedule and milestones delivery
• Provide direction in programme and technical matters
• Formulate processes to handle project matters
• Ensure readiness of all delivery submission to the customers.
• Manage the progress meetings, design reviews, etc.
• Involve in conflict management and resolution
• Perform incident analysis and identify issues
• Provide solution and assessment to resolve system design or system engineering issues

Requirements

• Degree in Engineering / Computing / Communication. Preferably with PMP certification.
• Minimum 5 years of experience in large scale defence programme management or equivalent.
• Rich experience in project coordination and people management
• Proficient in MS Office, MS Project, MS Visio
• Strong in presentation skills with good networking & interpersonal skillsets
• Knowledge in Project Management & System Engineering will be an added advantage

Responsibilities:

We’re looking for a strategic and results-driven Regional Head of Engineering & Operations to oversee regional engineering aligning to regional business strategies and lead operational excellence and continuous improvement initiatives across the APAC region.

Lead development and implementation of engineering solutions and operations strategies across the APAC region;

Spearhead initiatives to continuously improve efficiency and productivity in engineering solutions and operations;

Oversee management of test cost and throughput efficiency;

Collaborate with design teams on new products from evaluation to full production.

Align test engineering systems and processes for various manufacturing sites.

Lead and advocate for a robust customer-focused culture.

Work closely with cross-functional teams to develop and execute regional strategies.

Requirements:

Master's degree focusing on global strategies, program management in the engineering field, or similar discipline.

Experience leading strategic and operational initiatives;

Experience managing regional teams;

Ability to multi-task and work well under pressure, with a can-do attitude.

Familiarity with process improvement frameworks such as Lean Six Sigma;

Familiarity with JMP and Optimal Plus.

Strong management skills, with the ability to interact with people from various levels;

Positive personality with a customer-centric attitude;

Important skills required:

Engage and collaborate with cross-functional teams

Good level of autonomy, methodology, and rigor.

Ability to work in a multi-cultural environment.

Demonstrate the strength of the new proposal to complete the project.

About SingX

SingX is a leading Payment Services company headquartered in Singapore, founded by a team of experienced ex-bankers. With eight years of operation, SingX is revolutionizing cross-border payments and has received multiple industry accolades, including the prestigious MAS (Monetary Authority of Singapore) Fintech Award in 2017. We are proud to be recognized as one of the top five cross-border payment providers in Singapore.

Our operations span three major financial centers: Singapore, Hong Kong, and Australia, enabling us to deliver cross-border payment solutions to individuals, businesses, and financial institutions across over 180 countries.Core Value Proposition:

We emphasize Cheaper, Faster, and More Convenient payments through our 100% digital solutions powered by a world-class technology platform. Our service offerings include:

1. Consumer Solutions
2. Business Solutions
3. Solutions for Banks and Payment Intermediaries
4. Trade and Supply Chain Solutions

To learn more about our services, visit: business.singx.co

Job Description

We are seeking a Business Development Manager for our B2B corporate/enterprise segment. This role is crucial for driving new business from importers, exporters, software companies, logistics providers, shipping firms, and new economy businesses such as marketplaces with cross-border payment needs. Given the pivotal stage of our growth and ambitious expansion plans, this position offers a unique opportunity for anyone looking to advance their sales career in the fintech payments sector. The compensation structure includes a substantial variable component to reward performance effectively.

Key Responsibilities:

• Identify and pursue business prospects to meet assigned sales targets.
• Expand the share of wallet from existing clients.
• Achieve or surpass monthly, quarterly, and annual sales objectives.
• Cultivate strong client relationships; engage and influence key decision-makers to deepen connections and generate referrals.

Requirements:

• 1-4 years of relevant experience in cross-border payments or sales targeting the MSME segment.
• A degree or professional qualification from a recognized university is preferred.
• Proven track record of achieving sales targets.
• Strong negotiation and closing abilities.
• Characteristics: persistent, reliable, coachable, and possessing high integrity.
• Ability to thrive under pressure with meticulous attention to detail.

Join us at SingX to be part of an innovative team that is shaping the future of cross-border payments!

Are you passionate about HR strategies and policies? Do you want to make a significant impact on employees and managers within a multinational company? If so, we invite you to join our team as a People & Organisation (P&O) Manager at Novo Nordisk. Read more and apply today for a life-changing career.

Headquartered in Singapore, Region APAC with the clear ambition to triple patient reach and deliver on the potential of our 16 markets: 5 elevated affiliates with Oceania, India, Korea, Thailand, Indonesia, as well as with Business Area ‘BASEA’ responsible for these 11 countries: Bangladesh, Brunei, Cambodia, Laos, Malaysia, Maldives, Myanmar, Philippines, Singapore, Sri Lanka and Vietnam.

Our 3500 colleagues in APAC will pursue the opportunity to bring our innovative treatments to even more patients and contribute to International Operations’ ambition to Improve Health at Scale.

About the department

People and Organisation is focused on sustainable growth, organisational development and enterprise talent development, in line with the global People, Purpose and Growth strategy. The role reports to the APAC Vice President for People & Organisation. You will be part of a dynamic and supportive team, working in a fast-paced environment to drive significant impact within the organisation.

The position

As a P&O Manager, your main role is to ensure the effective implementation and maintenance of the organisation’s HR strategies, policies, and processes while providing support to employees and managers on various operational and administrative HR matters.

• P&O Policies and Processes: Developing, optimizing, maintaining, and communicating P&O policies, and serving as the point of contact for HRBPs, managers, and employees on local processes, policies, and P&O legal matters.
• Total Rewards (Compensation and Benefits): Benchmarking and preparing job offer, support annual salary regulation and bonus performance evaluations.
• Mobility: Managing processes and policies for Mobility and Virtual Working Options (VWO), initiating and supporting vendors for International Local Hires (ILH) and case handling, while serving as the local point of contact for external and internal stakeholders related to mobility.
• Operational Support: Provide P&O operational support across business units in Singapore and support regional-level projects. Responsibilities also include handling monthly payroll, managing controls, conducting audits, and collaborating with Finance on workforce budgets.
• Data Analytics and Governance: Maintaining records, systems, and databases, while supporting the organisation with analytics for data-driven decisions, including locally implemented tools like the Diversity Dashboard, onboarding/offboarding surveys, Organisational Development Plan (ODP) data support, and International Operations (IO) Hub reports.
• Health and Safety (H&S): Provides guidance, support, and competence development activities within H&S governance, while maintaining H&S policies, management systems, and associated review processes.

Qualifications

• A degree in Human Resources, Business Administration, or a related field.
• A minimum of 8-10 years of HR experience, preferably within a multinational company.
• Extensive experience in HR operations and/or employee relations.
• A solution-focused, open-minded approach to challenges.
• Strong knowledge of Singapore payroll processes and local labor law, with excellent communication skills (fluency in English is essential).
• Singapore Citizenship/Permanent Residency is a must.

Working at Novo Nordisk
We are a proud life-science company, and life is our reason to exist. We’re inspired by life in all its forms and shapes, ups and downs, opportunities, and challenges. For employees at Novo Nordisk, life means many things – from the building blocks of life that form the basis of ground-breaking scientific research, to our rich personal lives that motivate and energize us to perform our best at work. Ultimately, life is why we’re all here - to ensure that people can lead a life independent of chronic disease.

Job Highlights

• Career Development Opportunities
• Duty Meals, Birthday Leave and Flexible benefits
• Complimentary Room Nights
• Discounted Room and Dining Rates

We are looking for F&B Outlet Manager to join our Fun and Vibrant team.

As a F&B Outlet Manager, we rely on you to

• Responsible for the proper and profitable function of the assigned F&B outlet
• Monitor and analysis levels of guests satisfaction and maximize guests' returns
• Conduct training and performance appraisal for team members
• Analysis productivity and prepare monthly reports
• Monitors cleanliness & hygiene standards required by HACCP / SFSMS
• Perform any other duties as and when assigned.

We are looking for someone who

• Relevant experience with similar capacity for at least 4 years
• Good communication and people management skills
• Strong organizational skills with ability to multi-task
• Able to communicate priorities and drives departmental goals and results

If you are the right person, what are you waiting for? Click the apply button now!

Provide event registration consultancy, overall registration and stakeholders’ management including event registration planning, management and execution to ensure clients’ satisfaction and continued business. Lead and guide the team to ensure seamless delivery of assigned projects/events.

Key Accountabilities:

Event registration consultancy

• Provide sound event registration advice and solutions to stakeholders base on experience
• Offer measured recommendations relevant to the needs of the project and/or clients
• Lead and provide guidance on registration SOPs, trainings and documentations within the tea

Overall project registration management

• Manage the registration process to create a streamlined experience for invitees, including flights and hotel bookings
• Database cleaning and management
• Manage and provide timely registration reports
• Attend and facilitate (as appropriate) all regular progress update meetings
• Work closely with project teams to collate and provide information required to facilitate the planning and execution of the projects/events
• Managed onsite registration process and execution
• Responsible for successful delivery of the event, ensure smooth communication with partners, vendors and stakeholders
• Management of stakeholders and assigned team members, including overall resource planning of roles and responsibilities pre-event and onsite
• Timeline management and updates
• Source, evaluate, negotiate and manage third party vendors related to registration management
• Post event database cleaning and updating
• Post event registration and attendee reports and analysis
• Post event compilation of sustainability data reports

Internal project team management

• Resource planning and assignment
• Lead and provide clear guidance to the assigned project team members

Dynamic Adaptation:

• Ability to handle multiple projects and tasks
• Draw up standard SOPs for the delivery of successful registration management
• Digital/ Hybrid event support

Qualification, Competencies/ Other Requirements:

Qualification:

• General University Degree

Knowledge & Experience:

• Graduates and/or with at least 5 years’ of work experience
• Good Microsoft Office Skills

Personal Attributes:

• Meticulous
• Good interpersonal and communication skills
• Good team player
• Good project management skills
• Adaptable and can react to changes readily
• Able to work independently
• Driven, confident and well-groomed

Job Objectives

As an integral member of the Management team, you will play a key role in partnering with the management and centres to deliver effective and efficient services to our clients. You will be accountable for the operations and results of a sizeable group of centres, ensuring quality care and education for children, proper management and reporting of financials (e.g., collections/billings, expenses, payroll), and achievement of financial targets. You will undertake to ensure enrolment growth and retention of existing customers, drive employee development and retention, apply rigorous and proactive cost controls, and incorporate continuous improvement in quality of operations so as to achieve desired operational results, deliver excellence in customer service, and ensure the safety of children and legal/licensing compliance.

Key Responsibilities

• Strategic Leadership: Develop and execute strategic operational plans that align with the Organisation’s mission and long-term goals.
• Operations Management: Consistently meet or exceed financial targets and all Company and Centres’ goals, and continuously grow the business.
• Quality Audits & Analytics: Partner with QA to compile, evaluate, and report audit finding and recommend appropriate corrective and preventive actions.
• Capability Development: Mentor and coach centre leaders in the execution of their duties, honing their skills, and preparing them for their roles.
• Financial Management: Oversee budgeting, financial reporting, and cost management for the centres.
• Stakeholder Management: Develop and maintain strong working relationships with Corporate Clients/Partners, ECDA officers, Community contacts, and corporate personnel.
• Innovation and Improvement: Identify and implement best practices to enhance operational efficiency and quality.
• Assist/lead and/or manage assigned projects as required

Job Requirements

• Minimum relevant Bachelor’s degree or equivalent. For those with an Early Childhood Care and Education related qualification will be an added advantage.
• At least 8 years' experience in leadership and management of early childhood and education centres.
• In-depth understanding and knowledge of ECE centre operations.
• Familiar with coaching/mentoring and staff development.
• Strong communication skills, both written and verbal.
• Attention to details with good problem analysis and solving skills.
• Good interpersonal skills, able to work with all levels of staff and across departments.
• Able to work independently and in a team environment.

Objective of role:

As an experienced E-Commerce & Marketing Manager, you will be responsible for the P&L, commercial results, developing and executing growth strategy, all aspects for branding and promoting our local retail stores including all online sales in Southeast Asia (own-and-operated Ecommerce site as well as Marketplaces) to the aspects of the business system.

You must have a strong background of Marketing, sales, operations, campaign planning, customer service, ecommerce knowledge and with excellent analytical and leadership skills to drive the online sales and Marketing strategies daily.

Key accountability & Responsibility:

· The Ecommerce & Marketing Manager to develop and execute strategies for retail stores, and initiatives to achieve online sales targets (own-and-operated Ecommerce sites as well as Marketplaces) and revenue growth.

· Conceptualization and execution of the integrated marketing program, strategic plan and to work within the annual budget

· Management of the brand's image – including the management of online feedback channel, social channels, and forums.

· Plan and execute digital marketing campaigns including email marketing, paid advertising, SEO, social media, community, influencer marketing to support both retail sales and merchandising team to facilitate retail and website traffic, to increase sales.

· Strategic and operational management for all own-and-operated Ecommerce sites as well as Marketplaces Zalora, Lazada and Shopee, including UX, features, payment modules, localization, partner integrations, fulfilment.

· While keeping the confirmed ROI/ROAS, configuring the brand’s multi-channel growth tactic and campaign strategy based on local consumer behavior.

· Identifying and implementing new and innovative ways to optimize ROI/ROAS, including driving & optimizing traffic to the brand's websites and marketplaces as well as improving sales conversion rates for the aforementioned channels.

· Developing relationships with key stakeholders and prioritizing effective ways for new customer acquisition.

· Work in synergy with the merchandising and retail sales teams to identify new growth opportunities and ways in which to improve our brand reputation and presence.

Requirements:

· Independent, with an experienced ROI & data analytical mindset.

· Successful track record in Ecommerce from consumer brands or Ecommerce provider.

· At least 5 years of P&L responsibility.

· Working knowledge of Ecommerce business model and Ecommerce platforms (Shop Line, Lazada, Shopee, Zalora or similar).

· Good understanding of UI, UX and web development. Although the candidate does not need to be a technician, the candidate will demonstrate the understanding and appreciate solving the critical issues in collaboration with agency partner and retailers.

· Experience with working in a fast-paced, high-performance environment.

· Entrepreneurial and have a passion for creating things from scratch.

Proactive, relentless, reliable, and have a high sense of urgency which makes it easy for you to excel in a dynamic environment.

The key roles and responsibilities are as follows:

• Create Client Strategy – Develops effective strategies to drive profitable and sustainable growth. Maintain effective communication with country account team.
• Execute Client Strategy – Responsible for implementing the strategic account strategy to maximize new service opportunities while acting as the client trusted advisor.
• Achieve set portfolio/ account targets – including revenue, contracts signed, customer satisfaction and profitability. Responsible for to maximize operational excellence, drive profitable growth and minimize risk for FB.
• Navigate Political Environment – Identifies, understands, and leverages the political dynamics in the client organization and within company to effectively achieve your goals. Develop a network of appropriate executive relationships.
• Engage Senior Executives Through Thought Leadership – Establishes position of business advisor as well as creating potential growth opportunities with client executives by demonstrating thought leadership and strategic thinking.
• Business Value Communication – Responsible for communicating and leveraging the value delivered to expand the client relationship and increase the business growth opportunities.
• Represent the One Face of FB – Creates opportunities for selling unique, value-added solutions through the effective positioning of the full spectrum of the FUJIFILM portfolio. Architect & present bid and negotiate terms to gain contract.
• Lead Virtual Bid team(s) – Leads, motivates, and inspires virtual teams to successfully execute client strategies and tactics to maximize sales effectiveness and increase win rates. Follow established pursuit process and gain defined approvals.
• Innovation - Seeks opportunities for different and innovative approaches to addressing problems and opportunities.
• Interpersonal Skills - Establishes and maintains effective working relationships with people; successfully addresses conflicts and problems involving people.

To succeed in this role, the candidate should possess the following qualifications, skills and experience:

• Post Graduate Degree preferably in Management with more than 8 years working in IT consulting preferred, experience in Print Industry would be a plus, with significant experience in client engagement activities.
• Strong presentation skills with effective spoken and written communication
• Demonstrated the ability to develop value-based relationships within clients and leveraging them into multi-million dollar account relationships.
• Led many business development cycles by using service-based solutions, demonstrating consultative selling and demonstrating closing skills.
• Established a track record of achieving financial targets.
• Superior engagement skill in managing lifecycle of complex sale and multiple client engagement.
• Demonstrated ability to motivate and manage team, as well as mentor / coach individuals in the team.
• Co-develop relationship expectations with key client executives.
• Financial skills to construct business case based on decision making criteria.
• In-depth industry knowledge in print and related industry
• Strong knowledge of “Managed Print Services” and “Transaction Print Cycle” are desired skills.
• Negotiation and commercial acumen
• Use of Salesforce.com

About Airwallex

Airwallex is the only unified payments and financial platform for global businesses. Powered by our unique combination of proprietary infrastructure and software, we empower over 100,000 businesses worldwide – including Brex, Rippling, Navan, Qantas, SHEIN and many more – with fully integrated solutions to manage everything from business accounts, payments, spend management and treasury, to embedded finance at a global scale.

Proudly founded in Melbourne, we have a team of over 1,500 of the brightest and most innovative people in tech located across more than 20 offices across the globe. Valued at US$5.6 billion and backed by world-leading investors including Sequoia, Lone Pine, Greenoaks, DST Global, Salesforce Ventures and Mastercard, Airwallex is leading the charge in building the global payments and financial platform of the future. If you're ready to do the most ambitious work of your career, join us.

About the team

The Product team at Airwallex is a group of passionate builders and problem-solvers who are obsessed with crafting customer-centric solutions that empower businesses to operate anywhere, anytime. We combine technical expertise with a deep understanding of our customers' needs to design and build unified, intuitive, and scalable products. As a team, we thrive in a collaborative and fast-paced environment, constantly iterating and pushing boundaries to deliver exceptional product experiences.

Responsibilities:

• As Product Manager, you will be responsible for leading high-impact projects from ideation to launch on topics
• Creating more delightful user experiences for businesses when they set up, monitor, and operate their online stores with Airwallex online payments
• Building robust clearing and settlement mechanisms that ensure businesses have full visibility over their expected cash flow and protect Airwallex from financial risks
• Improving Airwallex's reporting capabilities to streamline reconciliation processes for businesses and allowing them to fully optimize the online payments operations

Who you are

We're looking for people who meet the minimum qualifications for this role. The preferred qualifications are great to have, but are not mandatory.

Minimum qualifications:

• 6 to 12 years of overall professional experience
• Experience in product management, go-to-market propositions, product design, product planning and development
• Bachelor's Degree in Engineering, Computer Science, or another STEM discipline
• Evidence of exemplary academic achievements (e.g. high GPA, Dean's list, scholarship etc.)
• Excellent communication skills with the ability to convey product strategy to both technical and non-technical audiences
• Close attention to detail, ability to structure complex problems and inform decisions with data and first-principle insights
• Drive, grit, and persistence to take ownership and move ideas to reality in short periods of time
• Ability to thrive in cross-cultural and cross-functional teams
• Experience considering both user requirements and commercial strategy in order to drive meaningful product growth
• Experience in any of the following is a plus: hyper growth startup environments, software engineering, financial technology
• Solid technical understanding and ability to engage in architectural discussions with engineering teams
• Hands-on with online payments or similar B2B domains with high conceptual complexity

Equal opportunity

Airwallex is proud to be an equal opportunity employer. We value diversity and anyone seeking employment at Airwallex is considered based on merit, qualifications, competence and talent. We don’t regard color, religion, race, national origin, sexual orientation, ancestry, citizenship, sex, marital or family status, disability, gender, or any other legally protected status when making our hiring decisions. If you have a disability or special need that requires accommodation, please let us know.

Airwallex does not accept unsolicited resumes from search firms/recruiters. Airwallex will not pay any fees to search firms/recruiters if a candidate is submitted by a search firm/recruiter unless an agreement has been entered into with respect to specific open position(s). Search firms/recruiters submitting resumes to Airwallex on an unsolicited basis shall be deemed to accept this condition, regardless of any other provision to the contrary.

Roles and Responsibilities

• In charge of Construction Planning, Programme Scheduling and Tracking of Project.

• Overseeing the reporting of the 3 month rolling program, 4 week rolling program, trend charts, manpower plan, equipment plan to LTA and Construction Team.

• Progress tracking and Delay Analysis for reporting in Korean to Korea HQ.

• Coordinate with design and operation teams for construction activity, project status, manpower plan, equipment plan, etc.

• Responsible for Monthly Progress Claim, Monthly Cash Flow, Projection and Monitoring and reporting to LTA.

• Subcontractors’ claims evaluation and checking on the completed/delivered work quantity.

• To oversee and fulfil the planning & procurement of materials / equipment / special requirements for the Project.

• Responsible for coordinating with project team and suppliers/vendors to ensure delivery goods are in line with internal requirement in terms of quality, specification and on-time delivery.

• Evaluation and negotiation/comparison of material pricing and equipment purchasing.

• Periodic review of vendors’ performance and ensure accurate information regarding order lead times and delivery dates are communicated

Job Requirements:

• Degree in Civil or relevant Engineering

• Primavera P6 version 8, Microsoft Office

• Minimum 5 years relevant experience in construction planning and programme coordination for major infrastructure projects and with experience in the use of Primavera.

• Experience in Infra-structure project more than 200million.

To Apply

Please submit your resume in Microsoft Word and indicate the below information:

Current Salary & Expected Salary

Availability to Commence Work

Type of Projects handled.

We are currently partnered with a renowned, global MNC within the maritime industry. They have a strong global footprint and are currently looking to add an Regional Compliance Manager (APAC) to their team.

Key Responsibilities:

• Oversee the effective implementation of policies and procedures, ensuring alignment with global compliance programs.
• Manage due diligence processes and address Gifts and Entertainment (G&E) matters.
• Identify risks, conduct monitoring and reviews, and perform investigations related to compliance issues.
• Design and deliver tailored compliance training programs across various business functions.
• Present findings and recommendations to senior leadership.

Role Requirements:

• Bachelor’s Degree, AML certifications ideal
• Minimum 5 years of relevant experience.
• Excellent communication skills for interacting with senior-level stakeholders.
• Ability to work independently with strong attention to detail.
• Capable of thriving in a dynamic environment with effective time management skills to handle multiple projects simultaneously.

Please contact Sindhu at +65 8784 1396 or email your cv directly in word format with job reference number JOB – 14170 to [email protected]

Please note that due to the high number of applications only shortlisted candidates will be contacted. We regret to inform you that your application for this position was unsuccessful if you do not hear from us in the next 5 business days.

EA License: 16S8131

Recruiter License: R1981753

This role offers an exciting opportunity to be part of an initiative to plan and implement automation of operational processes. The successful candidate will have a comprehensive view of the firm's operations, including booking, confirmations, verification, settlements and failed trade resolution for hedge funds and EAM businesses.

• End-to-end oversight of trade operations
• Opportunity to contribute to automation initiatives
• Comprehensive view of firm's operations

What you'll do:

As a Senior Fund Operations Manager, you will play a pivotal role in managing the firm's operations. Your responsibilities will span across various aspects of investment operations, from managing relationships with service providers to handling daily trade processing and reconciliation. You will also be involved in fund accounting and client reporting. This role provides an excellent opportunity to contribute to the planning and implementation of automation initiatives within the firm.

• Manage and review relationships with service providers such as custodians, brokers, fund administrators etc.
• Handle daily trade processing and reconciliation, follow up on settlement issues primarily in equities
• Oversee corporate actions and cash flow management, prepare payment instructions to fund and firm vendors.
• Perform fund accounting (equalization), review daily, weekly and monthly NAV reports
• Assist in fund and firm audits
• Provide risk management, compliance & regulatory support
• Coordinate new fund launches, liaise with service providers for legal documentation and connecting trading and portfolio systems
• Undertake general office administration tasks

What you bring:

The ideal candidate for the Senior Fund Operations Manager role brings a wealth of experience in investment operations along with strong leadership skills. You are detail-oriented, resourceful, and proficient in Microsoft Excel. Your understanding of equities and related derivative products sets you apart. You possess excellent communication skills and can comfortably work under tight daily deadlines. Japanese language skills at a business level would be an added advantage.

• Degree in a relevant course such as Finance, Business, Accounting or Economics
• At least 5 years of experience in any area of investment operations, with some years in a leadership position.
• Detail-oriented and resourceful approach to work
• Proficiency in Microsoft Excel
• Japanese language skills at business level would be advantageous
• Good understanding of equities and related derivative products
• Excellent communication skills
• Ability to work under tight daily deadlines

What sets this company apart:

Our client is a leading player in the finance industry with a reputation for excellence. They offer an inclusive work environment that values diversity and fosters growth. Their commitment to innovation is evident in their ongoing automation initiatives aimed at streamlining operational processes. This is an exceptional opportunity to join a firm that is not only committed to their clients but also to the professional development of their employees.

Do note that we will only be in touch if your application is shortlisted.
Robert Walters (Singapore) Pte Ltd
ROC No.: 199706961E | EA Licence No.: 03C5451
EA Registration No.: R1435983 Glen Chua

The Company:

IOR Global is a privately owned international company that provides services in the international trade industry, acting as Importer and Exporter of Record (IOR/EOR) in over 100 countries worldwide.

IOR Global is a dynamic company with more than 10 years in the market.

The company operates three regional offices where all operations and coordination are managed:

• Americas Office: Located in Chile
• Asia Pacific Office: Located in Singapore
• Europe, Middle East & Africa Office: Located in the Netherlands

For further information, please visit: www.iorglobal.com

Position Opened: OPERATIONS MANAGER

Position Reports to: Zan Chan, Regional Manager APAC

Dotted Reports to: Chow Lai Fong, Senior Ops Manager APAC

Workplace: 12 Woodlands Square Woods Square Tower 1 #09-82 Singapore 737715

Work Schedule: Monday to Friday 09:00 to 18:00

Key Responsibilities:

Operations Management:

• Oversee and manage the end-to-end IOR/EOR operations for global shipments within the APAC region.
• Ensure timely and compliant clearance of goods in collaboration with customers, freight forwarders, and customs authorities.
• Supervise the verification of shipping documents, including invoices, packing lists, and certificates of origin for accuracy and compliance.

Compliance and Documentation:

• Maintain up-to-date knowledge of customs regulations and trade policies within APAC.
• Ensure compliance with all import/export laws and company policies.
• Oversee the management of accurate records for all shipments, customs entries, and compliance documentation.

Customer Relationship Management:

• Act as the primary point of contact for key clients, ensuring exceptional service and timely communication.
• Work closely with customers to gather necessary information and ensure compliance with local regulations.

Problem Resolution:

• Identify and resolve operational issues, including shipment delays, missing documentation, or customs holds.
• Develop and implement strategies for continuous improvement and operational efficiency.

Reporting and Analysis:

• Prepare and present Business Review/Quarterly Business Review, operational performance reports, including shipment status, compliance metrics, and key performance indicators.
• Analyze operational data to identify trends and recommend process enhancements.

Requirements

Education:

• Diploma or Degree in Logistics, Supply Chain Management, Business Administration, or a related field.

Experience:

• Minimum of 5 years of experience in logistics, freight forwarding, or customs operations, with exposure to International Trade.
• Strong knowledge of IOR/EOR processes and international trade regulations, especially within APAC.

Skills:

• Strong leadership and people management skills.
• Excellent organizational and multitasking abilities.
• Effective communication skills, both written and verbal.
• Proficiency in Microsoft Office Suite (Excel, Word, Outlook).
• Problem-solving mindset and ability to perform under pressure.

Knowledge:

• In-depth understanding of customs documentation and import/export regulations.
• Knowledge of APAC trade regulations is a strong advantage.

Personal Attributes:

• Detail-oriented with a focus on accuracy and compliance.
• Proactive, results-driven, and team-oriented attitude.
• High level of integrity and professionalism.

Important Notice: IOR Global does not have a quota to apply for work permits for foreigners. Therefore, only candidates who do not require a work permit in Singapore will be considered.

What We Offer:

• Competitive salary.
• Opportunities for professional growth and development.
• A collaborative and supportive work environment.
• Exposure to global trade and logistics operations.

How to Apply:

Interested candidates are invited to submit their resumes and a cover letter detailing their relevant experience to [email protected]. Please include the position title “Operations Manager” in the subject line of your email.