Role and Responsibilities

1. To Oversee daily operation and activity for Hotel department

2. Liase with director on planning and execution of tasks/projects

3. Liase with HR Department for manpowper planning and if required conduct interview.

4. Assist HR & Director to develop and improve KPI’s

5. Act as a communication conduct between management and staff.

6. Resolve conflicts and mediate disputes between employees.

7. Attend to complaints and ensure customers' satisfaction

8. Any other duties assigned by directors

Requirements

1. Able to work in islandwide locations, and able to go to multiple locations daily.

2. Able to work OT including weekends and public holidays.

3. Atleast 2-3 years’s of relevant experience

4. Excellent interpersonal skills

Responsibilities:

• Produce written and video analysis content across key asset classes for the consumption through social media.
• Monitor developments in the markets and produce timely, compelling written and video content around those developments utilizing fundamental, technical and sentiment analysis.
• Funnel their own content effectively into various social media platforms with varying requirements on post size and even voice – with an aim to pushing engagement back to full analysis on our properties.
• Push insights from internal tools and other colleagues with specialties in other markets to social media platforms to build awareness of the company’s broad expertise.
• Support the development of important evergreen and educational content.
• Work with the Content, Design, Product, Technology, Commercial and other internal teams to ensure market commentary content meets the needs of traders.
• Attend and contribute to regular social media and global content planning, as well as meetings with other global stakeholders.
• Work with your line manager and comp manager for specific and appropriate KPIs.
• Run reports to evaluate the effectiveness of content in different social platforms, leveraging those insights to determine useful testing.
• Produce and distribute commentary to media and provide follow-up responses to questions as they arise.

To land this role you will need:

• Minimum 5 years experience
• Strong understanding of FX, commodity, and indices markets and how to communicate them within a beginner, intermediate or advanced audience.
• Experience producing compelling content utilizing fundamental, technical and/or sentiment analysis.
• Social media expertise required and working within platforms with strong familiarity with main social media platforms such as X (formerly Twitter), Facebook, Instagram, and LinkedIn or others within the industry space.
• Experience working in virtual teams and working remotely with international resources & stakeholders.
• A demonstrated personal interest in the markets and trading
• Knowledge of SEO best practices a plus.
• Fluent in additional language (preference: Mandarin Chinese)

What makes you stand out:

• Persuasive communicator, both orally and in writing
• Ability to prioritize and execute in a highly dynamic, deadline-driven environment.
• Track record of delivery timely, compelling, error-free short- and long-form market analysis content

Education / Certification Requirements:

• Bachelor’s degree in financial markets, economics, or similar concentration. Industry qualifications a plus (CFA, CMT, CFTe, etc)

Assistant sales managers assist sales managers by overseeing the sales and developing and implementing strategies to improve company sales.

We are looking to employ a highly driven assistant sales manager to assist the sales manager. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Job Responsibilities:

Build up the Training Strategy

• Designing and implementing training programs according to the needs of the company.
• Conducting research on training methods and best practices in order to create new training programs.
• Preparing reports on training needs and progress in order to inform management decisions.
• Conducting approved leadership or workshops on topics not limited to conflict resolution or effective communication skills.
• Providing project management for organization-wide projects/initiatives as required, facilitating team efforts and helping to define project goals, timelines, resource requirements and planning to cope with challenges and conflicts.
• Driving training marketing communication ensuring a strong learning culture is nurtured.
• Provide value-adding support to division heads in developing our talents.
• Assist with Talent Management, Succession Planning
• Manage and execute Employee Survey and Action Plan.
• Develop, review and update learning & development policies (if any)
• Market research, training vendors’ evaluation and customization.
• Designing and development of training interventions to address L&D needs.
• Develop Training Calendar, communication plan and manage training budget.
• Manage the learning app (Atiome) for staff and implement new initiatives to the app. To create content and hype for the application.

Training Facilitation

• Conduct orientation programmes for new hires and any related training programmes for staff.
• Conceptualize and implement the collection and analysis of evaluation data pertaining to learners’ behaviour e.g. learning preferences for topics, time of learning etc. for decision making impacting learning design.
• Implement Modular Training Framework for Staff by consulting with stakeholders on the creation and maintenance of Learning Pathways and Learning Management system (LMS).
• Conceptualize and operationalize the Organizational Leadership Framework.
• Monitor and follow up on training evaluation and feedback through various channels to measure, track and enhance training quality and effectiveness.
• Perform data analytics and reporting on training enrolments, operations and other activities.
• Implement process/continuous improvements using automation tools, through reviewing job redesign, implementation of self-service capability, etc to enhance work efficiency and productivity of the company.
• Develop and implement learning content and materials.
• Perform learning evaluation, data analysis and develop learning reports on a regular basis.
• Support the planning and execution of new learning implementation & initiatives.

Build Employer Branding

• Manage graduate trainee/ relevant programmes with local or overseas institution.
• Establish and build relationship and rapport to internal and external stakeholders and institutions to build company's presence in Singapore.
• Support recruitment and build employer branding.

Training Administration and others

• Manage and support not limited to sourcing for vendors/programs, procuring the programs, managing all staff course enrolments, handling exceptions, liaising with internal and external training providers on training design, evaluating training contents, customizing and developing training programs, materials, etc, and making logistics and other arrangements.
• Facilitate any training grants and funding and absentees payroll.
• Ensure learning records are accurately maintained and updated in the system.
• Oversee and ensure proper documentation and content and vendor management.
• Maintain records, documentation and database for programmes/initiatives.
• Assist in company events & handle logistic arrangements.
• Manage employee engagement calendar and corporate events
• Support any training related initiatives and projects.

Job Requirements:

• Bachelor’s Degree in Human Resources or related / similar discipline, with at least 5 years of relevant L&D experience, along with experience in conceptualizing and implementing leadership and talent development framework.
• Good communication skills, able to do stand-up training delivery and content development
• Current knowledge of effective learning and development methods
• Familiarity with e-learning platforms and practices
• Experience in project management and budgeting
• Proficient in MS Office and Learning Management Systems (LMS)
• Strong communication, project management, and budgeting skills are required.
• Proven experience and knowledge of effective learning methods are essential.
• Proactive and creative and resourceful to create exciting training programmes
• Highly resources on tapping on latest training methods/ creative ideas to make training fun and enriching
• Excellent communication and negotiation skills; sharp business acumen
• Ability to build rapport with employees and vendors

Key Responsibilities:

• Manage end-to-end project lifecycle, including planning, execution, monitoring, and closure, ensuring projects are completed on time, within scope, and budget.
• Collaborate with clients, consultants, and internal teams to define project requirements, deliverables, and timelines.
• Develop and maintain project schedules, budgets, and resource allocation plans.
• Ensure compliance with fire protection standards, regulations, and codes throughout project execution.
• Supervise and coordinate the work of subcontractors, engineers, and field technicians.
• Conduct regular site inspections to monitor progress, ensure quality standards, and address any issues.
• Prepare and present progress reports to stakeholders, highlighting milestones, risks, and mitigation strategies.
• Facilitate effective communication among project stakeholders to ensure alignment and timely resolution of challenges.
• Lead risk assessment and implement strategies to minimize project risks.
• Drive continuous improvement initiatives to enhance project efficiency and outcomes.

Qualifications and Requirements:

• Bachelor’s degree in Mechanical Engineering, Civil Engineering, Project Management, or a related field.
• Minimum of 5 years’ experience managing fire protection or related construction projects.
• Strong knowledge of fire protection systems, codes, and standards (e.g., NFPA, FM Global, or equivalent).
• Proven ability to manage multiple projects simultaneously and deliver high-quality outcomes.
• Proficiency in project management software (e.g., Microsoft Project, or equivalent).
• Excellent problem-solving, leadership, and decision-making skills.
• Strong communication and interpersonal skills to effectively collaborate with clients, team members, and stakeholders.
• CSCPM and Managing WAH certification is required.

Management of Team Members

Housekeeping

• Train and develop the Housekeeping team in proper procedures and appropriate performance of duties to ensure smooth running of the residences
• Writing and reviewing of household manuals / SOPs for owner’s approval and monitor the committed and effective implementation by all team members
• Sourcing, recruiting and selecting of suitable housekeeping team;
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
• Frequently interact with owners to maintain direct communication and compliance with their needs

Culinary/ Meal-Planning

• Train and develop the Culinary team in proper procedures and appropriate performance of duties
• Reviewing of menus or recipes for owner’s approval
• Sourcing, recruiting and selecting of suitable culinary team
• Monitor staff working schedules to ensure adequate manning, supplies and equipment for household to carry out their duties
• Frequently interact with owners to maintain direct communication and compliance with their needs

Private Collections

• Assist in maintenance of private collections such as artworks and jewelry which include records updating

Vendor Management

• Scheduling and monitoring of routine maintenance works/ inspections from landscapers, cleaning services etc

Events/ Activities Planning & Execution

• Responsible for coordination for external services to ensure planned events/ activities are executed according to plans. This includes appropriate setting up of house decoration & ambience such as floral arrangements; door gifts and wines (as and when required)

Requirement:

• Minimum 8 years’ experience
• Vendor and project management skills
• Proficient in MS Office applications
• Pleasant personality with excellent interpersonal skills and a strong team player
• Experience in delivery of a discreet, confidential and unobtrusive service yet maintaining the fine etiquettes to represent the household
• Ability to anticipate others’ wishes and adapt accordingly
• An eye for detail with keen interest in antiques, fine wine and flower arrangement
• Self-demand for high standard

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd | EA License No. 20C0270

TEY WEI JIAN | EA Registration No. R24120855

Roles & Responsibilities

Job Description & Requirements

• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Project management, coordination, implementation, execution, control and completion of specific projects.
• Oversee the planning, analysis, recommendations in support of project construction planning, implementation and monitoring work schedules in accordance to the master and detailed work programme.
• Liaise with consultants for technical issues and coordinate with subcontractors on the site activities .
• Assist in developing and implementing corporate construction policies that support project construction.
• Managing interfaces with other contractors working on the project.
• Provide guidance to engineers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Manage contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost.
• Prepare report and method statement.
• Monitor ongoing site activities.

Job Requirements:

• Exposure into Building Construction RC Project is an advantage
• Be dynamic, self-motivated, proactive, and results-oriented with a proven track record in the construction industry.
• Extensive experience in construction industry and project management.
• Mandarin Speaking

Job Description

We are looking for project Managers who would be accountable for managing driving end-to-end ITSM programs, able to implement various ITIL processes utilizing tools like ServiceNow, service catalog transformation, drive automation across IT services respective technical processes etc.

Responsibilities

• Collaborating with stakeholders to assess project requirements, review strategies, Drive decision, implementation, and governance.

• Managing several key/strategic projects at any given point in time preferably for ITSM

• Stakeholder Management (internal/ client) up to the Director/ VP career stage while ensuring high levels of client satisfaction.

• Handling commercial acumen i.e. Estimation, Budgeting, Earned Value Analysis, Maintaining GM.

• Ensure adherence to project methodologies (Agile and Waterfall)

• Use appropriate verification techniques to manage changes in project scope, schedule and costs

• Report and escalate to management as needed

• Manage the relationship with the client and all stakeholders

• Perform risk management tominimizeproject risks

• Establish and maintain relationships with third parties/vendors

• Ensure resource availability and allocation

• Develop a detailed project plan to track progress

Skills Requirement:

• Bachelor’s degree in information technology, Computer Science, Engineering, or similar areas

• 6-8 years of experience in ServiceNow

• Proficiency with ServiceNow development, such as scripting, workflows, and integrations.

• Experience with software development methodologies such as Agile or Waterfall is desirable.

• Gain familiarity with IT Service Management (ITSM) and IT Operations Management (ITOM) processes.

• Proven problem-solving and analytical abilities, excellent communication and collaboration skills.

EA Number: 11C4879

Job Overview

The candidate will assist the Human Resources Director in developing and delivering the Group’s HR services that help the Company in attracting, retaining and developing talent. He/she will also be responsible for providing HR advisory and support to the assigned business units.

Duties and Responsibilities

HR Partnering

• Partner and support Heads of Department (“HODs”) and line managers in a full spectrum of HR functions including Talent Acquisition, Staff Retention, Compensation, and performance appraisals as well as learning and development.
• Work closely with HODs on people management plans, including headcount planning, or organizational and team structure plans, for internal staff to meet business objectives.
• Handle on-boarding and off-boarding process for staff from assigned departments.
• Provide information required for annual budgeting and surveys submission
• Contact point for employee relations issues, provide accurate assessment of situations and provide HR advice to business units.
• Guide HODs on performance management processes such as coaching, counselling, career development and performance improvement plan for non-performing employees.

Compensation

• Manage job evaluations, salary structures, salary surveys submissions and data collection to drive compensation decisions for the Group.
• Ensure compensation programs comply with internal equity and external market competitiveness.
• Keep abreast of Singapore and Australia market trends and practices to provide market insights and required recommendations, in line with compensation strategies to effectively attract and retain talents.
• Administer performance management process including annual salary review and variable bonus exercises, and provide recommendation based on cost modelling and simulation.
• Establish policy, rating and distribution guidelines to ensure consistency in assessing employees during the annual review exercise.
• Plan and implement the annual performance review exercise to ensure timely delivery
• Act as a consultant to HR team (AUS and Singapore) on compensation related exercises such as annual performance review and job evaluation.
• Provide advice to managers and HR Partners on compensation and performance management related queries.

Benefits

• Manage relationships with external vendors of benefits services and drive service level.
• Review existing benefits and provide recommendations based on market practice, cost modelling and simulation.
• Negotiate benefits plan such as Medical Outpatient plans with vendors
• Evaluate existing and new benefits for the Group and implement framework and guideline where necessary

Other Projects

• Participate/ drive any HR projects such as government initiative or new commercial projects as assigned by supervisor
• Any other ad-hoc duties as assigned from time to time

Requirements

• Bachelor's Degree in Business Management/ Admin/ Finance
• Minimum 8 years of HR experience, with at least 4 years’ experience in Compensation & Benefits.
• Hands-on experience with Human Resources Management Software
• Regional experience would be advantageous
• Proven track record in project management
• Solid understanding of labour legislation
• Able to multi-task in a fast-paced environment
• Some travelling is expected

What You’ll Do

As a Senior Business Development Manager, you thrive on applying your deep understanding of our customer’s business strategies and technology needs, playing an integral role in unlocking the potential of business opportunities across the nation. You partner with Telstra’s most strategic customers to grow their business, acting as their trusted advisor and nurturing the health of our customer relationships. In doing so you identify high-value, high-profit sales solutions that directly contribute to Telstra’s growth. You flourish off building meaningful and lasting relationships, with collaboration and influencing skills critical for success in this role.

Key Responsibilities:

As a Senior Business Development Manager, you apply your extensive expertise in ICT&S solution sales, exceptional relationship building and people leadership skills to deliver against the following responsibilities:

• Drive and define the development of strong account plans designed to exceed growth targets, ensuring strong team coverage across all accounts in order to deliver sales and revenue growth across the portfolio.
• Take personal accountability and strong ownership for generating and nurturing a short- and long-term opportunity pipeline with strong sales and revenue conversion rates, ensuring accurate forecasting of sales, gross margin and revenue targets.
• Empower and support extended team members to execute against key metrics (NPS, strategic and incremental sales, revenue) by coaching and developing a highly skilled and energised account team, through actively sharing lessons learned and global best practices in customer’s industries.
• Apply deep technical and professional expertise in ICT&S solutions, synthesising latest market research and technology trends into key insights that articulate business implications for both team members and client stakeholders.
• Authentically engage with and effectively influence a complex, diverse, multi-stakeholder landscape comprising senior customer relationships (including C-Suite & Board level, and sophisticated functional specialists) to proactively build strong relationships, deeply understand business direction and provide strategic technology thought leadership leading to sales opportunities.
• Significantly contribute to the development of solution proposals for strategic value customers, championing the framework for co-creation of strategic technology plans by proactively engaging with Telstra’s business and partner ecosystem (including vendors) in order to deliver innovative solutions and concepts to the market.

Sought out by others for impressive technical expertise in ICT&S solution sales to provide guidance and direction to problem solve, act as a strategic advisor and technology leader, generate innovative solution concepts and assist in the development

About you

Essential Requirements:

• Ability to leverage Telstra’s Go-to-Market (GTM) assets & motions to drive transformational customer conversations aligned to customers’ priorities.
• Demonstrated 7-15 years sales experience in the Information and Communication Technologies industry selling to MNCs, Enterprise
• Acted as a trusted sales professional, driving and closing Cloud/Data/AI/Business Application/Network opportunities, developing and winning market-making opportunities
• Ability to leverage personal professional network and partners to drive the business across South Asia
• Extensive experience in Strategic Account Management and managing Sales Relationships
• Proven track record in end-to-end Sales Management with strong experience in building and delivering on sales pipeline
• Background and working experience from System Integrator selling direct to end-user are welcome to apply
• A good understanding of commercial principles, contract negotiations, and developing sales solutions
• Background in innovation – solutions and service
• Strong business partnering and portfolio management as well as excellent stakeholder management
• Customer-focused and growth mindset
• Engaging team player with experience in working with virtual teams across regions
• Excellent listening skills with ability to articulate answers to questions suited to the audience
• Energetic, competitive and trail blazer mindset
• Demonstrated high-level spoken & written English
• Not required but highly desirable:
• Degree in business or technical (Computer Science, Information Technology, Information Systems, Security, Data Science) disciplines
• Azure certified
• AWS certified
• Security certified

If you are passionate to succeed as part of an agile and experienced team, we welcome you to apply!

M3 Marine Expertise (M3ME), a part of the M3 Marine Group, is looking for a dynamic and experienced Business Development / Sales Manager to lead our local and global business initiatives and drive M3ME’s growth. This position requires an expert with a solid understanding of the offshore energy industry. The ideal candidate will have a successful track record of business development, a drive to succeed, and a results-oriented approach.

• Be expanding our business through new clients in the commercial market across the geographic regions.
• Proactively supporting the growth of the revenue stream in close collaboration with the team by arranging meetings with potential clients, identifying new business prospects, developing the company's image, and engaging in business development, sales and lead generation activities.
• Manage strategic partnerships to drive local and global business growth.
• Analysis of markets and trends.
• Collaborate with team to create mutually valuable proposals.
• Actively participate in communications and networking activities (e.g., events, tradeshows, conferences, exhibits).
• Maintain up-to-date records of new contacts, clients, prospects, business proposals, and pipelines

Essential Expertise and Qualities

• Knowledge of Offshore Energy Support Vessels (AHT, AHTS, PSV, Subsea, Renewables Vessels).

• Strong understanding of the Offshore Energy industry trends.

• At least 3 years of business development experience in the same industry is preferred.

• Proven track record of successful B-to-B solutions implementation.

• Have an established local network of potential clients.

• Ability to engage decision-makers, understand their needs, and provide value-added solutions.

• Demonstrates excellent communication and interpersonal skills, as well as a proactive approach to business.

• Strong verbal and written communication skills in English.

• Ability to operate outside of office hours to accommodate clients from various time zones.

• Only Singaporean/PR/LTVP needs to apply.

Applicants should email their CV to [email protected]. Only shortlisted candidates will be notified.

Our Client is in the Manufacturing Industry. Due to their current expansion plan, they are looking for a Assistant IT Manager to join their team, in hopes of developing the current high performing team. They are located in the East.

Responsibilities

• Oversee the organization's cybersecurity measures.
• Evaluate IT needs and propose improvements for productivity, security, and efficiency.
• Recommend tech upgrades to management, highlighting their benefits.
• Plan and manage IT projects like system updates, migrations, and outages.
• Support IS team management, including performance reviews and career guidance.
• Identify IT training needs and develop programs for employee skill enhancement.
• Project management, budgeting, and resource planning.
• Any ad-hoc duty as given

Requirements:

• Min degree in Computer Science/IT
• Min 3 years’ experience in cybersecurity practices and end-user computing.
• Expertise in Microsoft technologies: Office 365, Active Directory, and Exchange Services.
• Certifications like CISSP, CISM, or CEH will be advantageous
• Will require to travel overseas

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R21103987 (Yan Yongmao)

The project manager is overall responsible for planning and to oversee the entire project from inception to completion by ensuring the necessary co-ordination with various stakeholders.

This includes also maintaining and forecasting project budgets to closing the final account.

• Able to handle design for ACMV works
• Attend relevant meeting and make sure coordination on-site goes well
• Liaise with internal and external project stakeholders, like main-contractors or owners and sub-contractors, safety departments as well as complying to BCA / MOM regulations.
• To be responsible for gathering at least 3 different quotations from vendors for each project.
• Able to come up the project schedule showing the key milestones, progress and developments and ensuring that it is completed in good time.
• Provide effective leadership to project team by efficiently delegating tasks and resources to achieve completion.
• Build and maintain good relationships with clients, consultants and building owners.
• Provide overall project management administration duties - planning, managing submissions, reporting & attending client and subcontractor meetings
• To be competent in overseeing site installation including but not limited to manpower allocation, problem solving, coordination with other trades and to attneding client FAT, SAT, T&C. Also to manage HSE & safety requirements
• Assist in on tendering & quotation for projects

Requirements:

• Min Diploma/Degree in Electrical or Mechanical (Mechatronics) engineering or other related studies.
• At least 5 years project management experience in Construction industry.
• Project experience in multiple trades is advantageous
• To be fluent in ACMV knowledge & installation - CHWP, VRV, VRF systems.
• Driving license and own transport preferred.

Our client, one of Asia-Pacific’s leading organizations is looking for:

Program Manager

Responsibilities:

• Program Manager across Business Areas
• Commit to advancement of project, by confirming and following up the progress of entire business areas, sharing issues and actions towards them with other business areas, etc.
• Consolidation of status reported by each business area's project manager, and reporting to management.
• Cost and Resource Coordination across business area, working closely with management.
• Coordination with stakeholders, including Business and IT, to ensure meeting their needs and expectations.

Requirements:

• Program Manager experiences in big projects such as core banking projects
• Experiences of planning and promotion of issue management in Cross- Area/Subsystem/Module
• Experiences in bank industry as a bank employee, or experiences of service provision to bank industry as a consultant
• Preferable to have experience in package system implementation
• Skills / personalities for active communication, for engaging with stakeholders with a variety of background

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Interested applicants can also email CV at [email protected] (for faster processing, please state the exact job/position title applied “Program Manager”)

Only shortlisted candidates will be notified.

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EA License Number: 10C3636
EA Personnel Name: Jagveer Singh Arora
EA Personnel Registration Number: R22109615

Job Summary

As a Client Service Manager, You would be responsible for delivering excellent client experience to our Premier cash Corporate clients with various opportunities to participate in projects to elevate client experience or improve processes.

About our Client Servicing Team

If you’re motivated by providing outstanding service to clients, then our Client Servicing team could be the perfect fit for you. We ensure seamless delivery for all our corporate clients across different processes and services. You’ll learn about the whole client lifecycle and be given the opportunity to build on your specific skills and experiences to drive your career in a direction that suits you. At the same time you’ll have the autonomy you need to drive change, ensuring we are continuously innovating to develop the banking that everyone needs to thrive in the future.

About our Technology and Operations Team

Our Technology and Operations (TandO) team is the powerhouse for the Bank. We aim to go further, faster, to ensure we're agile and ready for tomorrow, today. Our diverse network enables us to innovate and build banking solutions that support communities to prosper. We're a place where talented people are encouraged to grow, learn, and thrive, to drive their own career journeys, to reach their full potential.
When you work with us, you’re protecting the reputation and legacy of a 170 year organisation and building on it. We’re driven by progress and continuously evolving to ensure we’re agile and ready for tomorrow, today.

Key Responsibilities

• Primary point of contact for Premier Corporate Clients for professional advice, enquiries, complaints, resolving of discrepancies and transaction errors
• Display confidence and capability to manage client escalations swiftly, accurately and effectively.
• Provide the highest standard of client service in response to client enquiries and complaints, so as to create improved and lasting relationship with clients
• Responsible for client satisfaction with service arrangement and delivery
• Work with internal stakeholders to provide end to end query resolution to client satisfaction
• Ensure that client’s SLAs are met
• Responsible for effective service recovery process through complaint logging and handling
• Maintain a professional SCB image through all interactions with clients
• Log and manage all service interactions (enquiries, complaints, incidents, client visits etc.(within GEMS/ and/or other relevant systems to ensure that client data is captured and available for client insights / analysis and identification of improvement facilities
• Build trust and strong working relationships with business and technology stakeholders.

Skills and Experience

• Experience in client servicing role
• Experience in crisis management and able to work well under pressure
• Excellent communication, influencing and negotiation skills to effectively manage internal and external stakeholders
• Confident in doing presentation for Service Review with clients

Our Ideal Candidate

• 4+ years of experience in service related or Corporate Banking client facing functions
• Good level of Cash Management, Channels and Corporate Banking/product knowledge

Role Specific Technical Competencies

• Excellent communication skills
• Excellent interpersonal skills
• Problem solving skills
• Detailed orientated

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About Qurious Media Singapore

Qurious Media Singapore is the first and only Outsourced Marketing Solution for small businesses in Singapore. Think of us as a marketing department for small businesses, but entirely outsourced! As an outsourced marketing team, we essentially function as an integral part of our clients' marketing functions which include marketing planning, execution, and analysis - yes, we are literally like a marketing department!

Full Job Description

We are looking for a Social Media Manager to collaborate closely with the Brand Manager to develop and implement strategic content plans. The Social Media Manager will be responsible for designing content, adhering to brand guidelines, and managing content calendars. Key responsibilities include developing a detailed monthly content calendar, managing content schedules, and making necessary adjustments based on client feedback. Proficiency in Canva, Photoshop and Cap Cut is essential, while knowledge of Adobe Illustrator,After Effects and Adobe Premiere Pro is a plus. The role demands excellent time management, a proactive work ethic, and strong communication skills. Candidates should be fluent in English and certified in relevant fields, with the ability to thrive in a fast-paced environment.

Key responsibilities include:

• Developing original content for social media platforms, including text, images, graphics, captions, and short videos, adhering to brand guidelines and marketing objectives.
• Planning and scheduling content distribution on designated social media platforms according to a pre- approved content calendar.
• Making adjustments and revisions to content as requested by the Client, within reasonable limits.
• Coming up with a comprehensive monthly content calendar detailing specific dates and times for scheduled posts, including 8-12 posts per brand.

Required Experience:

• Canva, Photoshop, Capcut:Required
• Adobe After Effects: Added advantage
• Adobe Illustrator: Added advantage
• Adobe Premiere Pro: Added advantage
• Create and manage captions and transitions for social media content.
• Design social media posts, with designs reviewed by the Brand Manager to ensure timely posting.

Skills and attributes for success:

• Must excel in time management
• Ability to work in a fast-paced environment
• Strong work ethic with a proactive approach
• Excellent communication and interpersonal skills
• Excellent time management and prioritization skills
• Demonstrates a high level of efficiency in task management and execution

To qualify for the role:

• Fluent in English
• Certified in related fields

Ideally, you’ll also have:

• Highly responsible and dependable
• 1 to 2 years of experience in a similar role
• Demonstrates exceptional organizational skills
• Promptly responds to Brand Managers' communications

Job Types: Part-Time, Freelancer

Rates (in SGD):

● Per Brand with Content and Captions (8-12 Posts): $100 SGD

Benefits:

• Flexible schedule
• Work from home
• Provides valuable professional experience and growth opportunities.

Schedule:

• Monday to Friday

Job Type: Contract

Job Responsibilities:

Project Management :

• Lead a project team to manage and supervise execution of production works and ensure delivery of assigned projects.
• Plan and prioritise the order of works and work methodology.
• Liaise with the project team to allocate adequate manpower and equipment resources.
• Monitor work progress on board vessels and in workshops.
• Chairs production meetings between Yard’s subcontractors, supervisor and ship’s staff to clarify work scope, co-ordinate sequence of work, update schedules and other contractual matters.
• Ensure works are carried out according to the job specifications in terms of quantity, quality and meeting Class/Owner requirements by developing commissioning / mechanical completion test plans and arranging for inspection and survey for the Superintendents and Classification.
• Any other associated tasks and responsibilities assigned from time to time.

WSH Management :

• Chairs the Vessel’s Safety Co-ordination Committee Meetings to facilitate the safe execution of works in particular, hot work, incompatible work and potentially hazardous work.
• Administer, monitor and continuously ensure that all operations conform to safety requirements of the Health, Safety, Environmental & Quality (HSEQ) Policy of the Yard.
• Be responsible for the overall safety and health of the work force under his supervision and charge.

Contract and Cost Management :

• Acts as shipyard’s main representative and be responsible for the refit / conversion / new build of the vessel as per owner’s contractual specifications / requirements.
• Administers the project specification and incorporates any changes in the work scope in the defect list.
• Assists to quote for work variations and facilitate billing as required.
• Maximises returns to shipyard and maintain project cost control.
• Establish and maintain an effective good project HSEQ programme to meet the established targets.

Customer Relations :

• Provide customer service, taking care of the needs of the Superintendent and Ship’s Officers.
• Good rapport and relationship with ship owners and representatives.
• Acts as project key contact person, actively involved in business / public relations through marketing visits, promotional activities and business entertainment.

Other features of job (Special requirement, shift or night work, travel, working conditions etc.):

• Knowledge of various workshops dealing with specialised works in the industry.
• Performs scheduled night duties and when required.
• Attends to vessel’s need during weekends and public holidays.
• Travels within the country or abroad for ship check or assist settlement of bills.
• To drive innovation and continual improvement

Job Requirements

• Minimum Bachelor's Degree in Engineering or relevant apprenticeship training in a marine trade
• Minimum 2 years experience in a marine industry
• Good leadership skills and a good team player
• Possess interpersonal skills
• Capable of working under pressure

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Boulevard Yard)

80 Tuas South Boulevard, Singapore 637051

(Islandwide transport provided)

Mon - Thu: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

Job Description Summary

You will be responsible for managing and leading software implementation projects for electrical utilities in the APAC region. In this role you will utilize your experience to successfully deliver GE Software Solutions focusing on high end and complex solutions such as SCADA, ADMS, and Market Management Systems.

Job Description

Roles and Responsibilities

• Provide delivery leadership and responsibility for the implementation of GE Digital Grid software solutions at various customer sites in the APAC region.
• Lead a customer focused project team that will include internal resources, partner companies, or subcontractor to support project execution and to ensure their tasks are completed as required.
• Define execution plan and approach based on project scope, expected timeline and available budget/resources.
• Ensure pre-defined project management processes and practices are followed. Drive simplification and improvement as necessary
• Support project execution team with resolution of roadblocks and interdependencies. Partner with technical and functional teams external to the project to ensure their tasks are completed as required. Influence peers to take action and may negotiate with external partners, vendors, or customers.
• Manage the project budget and timeline and ensure the resources are available to a deliver a quality solution within budget and on time.
• Manage project risks, scope changes and other non-standard events throughout the life of the project.
• Ensure quality of deliverables is verified and matching stakeholder expectations & Statement of Work.
• Track project outcomes realization and customer satisfaction levels through established metrics against service level. Ensure lessons learned are collected and circled back into the organization as improvement areas.
• Manage stakeholder communication and progress reporting.
• Identify opportunities for customers to get the best value out of GE software and to expand the project in ways that bring value to our customer and satisfy our profitability requirements.
• Uphold all GED administration and compliance requirements in real time.

Required Qualifications

• Bachelor’s Degree in Computer Science or Information Technology from a local or internationally recognized university is a must. Those with an Engineering Degree will also be considered;
• At least 10-15 years of experience in project management function in large scale, complex software projects for example Customized Customer Relationship Management or other software implementation.
• Strong experience with Agile/Scrum execution. (Certified Scrum Master desirable)
• Travel to customer sites in Taiwan as and when required.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

• Developing goals for the development team and business growth and ensuring they are met.

• Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.

• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role

• Proven sales track record

• Experience in customer support is a plus

• Proficiency in MS Office and CRM software (e.g. Salesforce)

• Proficiency in English

• Market knowledge

• Communication and negotiation skills

• Ability to build rapport

• Time management and planning skills

• BSc/BA in business administration, sales or relevant field

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Duties and Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction

• Conduct research to identify new markets and customer needs

• Arrange business meetings with prospective clients

• Promote the company’s products/services addressing or predicting clients’ objectives

• Prepare sales contracts ensuring adherence to law-established rules and guidelines

• Keep records of sales, revenue, invoices etc.

• Provide trustworthy feedback and after-sales support

• Build long-term relationships with new and existing customers

• Develop entry level staff into valuable salespeople

Requirements and Qualifications

• Experience in customer support is a plus

• Market knowledge

• Good negotiation skills

• Time management and planning skills

• Ability to work well under pressure.

• Knowledge of the latest technology and trends within the industry.

• Good interpersonal skills.

• Strong communication and presentation skills.

• Detail-oriented with strong organizational skills.

• Ability to conduct thorough research.

• Ability to work independently and as part of a team.

• Strong problem-solving skills.

• Willingness to stay updated on industry trends.

• Experience in training and mentoring staff.

• Degree or Diploma or minimum three years relevant work experience

• Able to work early mornings, nights, and weekends

As a Facility Manager, you will maintain, operate, and troubleshoot, with the assistance of the site engineering operations team, the mission-critical data center facility equipment including electrical support equipment such as stand-by diesel generators and related fuel systems, 3 phase electrical systems that include but not limited to switchgear, UPS units, PDUs, and wet cell batteries and associated systems. Mechanical equipment includes CRAC units, centrifugal chillers, cooling towers/water chemical system, air handlers and associated systems, pumps, and motors. We have a passion for learning and evolving, it’s how we have helped define ourselves as leaders in the industry.

Key job responsibilities
• Oversee all aspects of the data center’s critical physical infrastructure. Maintain high availability and performance while ensuring that all work performed within the site is done to high quality without impact to internal/external customers and maintain service level agreements.

• Lead and manage budgeting and procurement for Data Center’s related goods and services.
• Manage teams of 24x7 engineering team in all facets of their career. Prioritize and assign tasks to data center technicians and operators, manage projects, coach and create documentation. Guide, train and educate staff on best practices related to all service owner issues.
• Effectively and efficiently manage the operations budget and expenditures.
• Engage in improvement projects, often requiring reaching out to a variety of support teams, and drive them from conception to completion.
• Coordinates daily with a multitude of third party vendors ensuring adherence to contracted SLAs.
• Communicate complex technical information to a non-technical audience.
• Respond to out-of-hours emergency calls.
• Is the second level escalation points for Data Center facilities related issues/failures.
• Act as an escalation point for all facilities-related issues. Oversee operation and management of routine and emergency services on a variety of critical systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Ensure all safety procedures are adhered to while performing work.
• Manage emergency situations and lead emergency response team.
• Test quality, performance, safety, and reliability of products, equipment and processes.
• Perform extended site rounds that could include long distances of walking and long periods of time being away from a desk.
• Role may support more than one location/site.
• Manage talent acquisition process and people development for DCEO organization.

The Operations Executive is responsible for the planning, organizing, and directing, managing and evaluation of the daily operations in PRISM+. He/She also works with internal and external teams to ensure daily operations such as planning, execution, and reporting of deliveries and fleet operations of the ceiling fan delivery teams or TV/Monitor/RMA delivery teams

• Supervising and managing daily operations
• Assist with day-day logistics and warehousing activities
• Evaluating and reporting on various metrics and performances
• Develop strategies for efficient workflows
• Daily and monthly reporting of deliverables and KPIs
• Inventory management and replenishment of equipment and tools

• Experience with Microsoft Office (Excel, Word, Powerpoint) and being tech savvy
• Operations and management experience
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced, team oriented environment
• Ability to multitask and manage daily operations

About our client: Our client is in the Waste management industry.

About the role:

• Products / Systems Manage product life cycles including new products and accessory configuration updates.
• Create and maintain solution and product catalogue to support commercialization. Actively support new project proposals when new offers are needed for pre-sale and bidding requirements.
• Focus on Product and system Application Development for Southeast Asia and China, including technical understanding and application of engineering solutions, a variety of industrial equipment / components going into the solutions, system automation know-hows, and digitization trends. At the same time, finding local alternatives to address cost and delivery needs.
• Co-operate with Partners in each market for New Product Application development. Technically source from qualified partners. Manage confidentiality, IP and Business cases.
• Handle Product & Technical Complaints and provide On-site Services to support project teams if needed.
• Set up database with product catalogue to track in Projects – what new products used in what projects, lessons learned, recommendation for future projects, wish list for new products.
• Carry out market research in each country with insightful intelligence, analyse, and formulate into product market competition strategies to integrate into product development plan.

Design (Team with 3 designer)

• Standardize design fundamentals, identify gaps to improve.
• Lead and Work with design team in each office to proactively design into opportunities and ensure design accuracy with local needs.
• Establish proactive Relationship with Influential Project Consultants and design houses for Technical Spec-in. Track such leads as a KPI to drive for pipelines with business leaders.

Commercial / Cross functional Co-responsibilities

• Define choices of products / solutions for commercial team to choose from to meet market demand.
• Define product plan for each year by working with cross functional team.
• Collect customer demands with and through commercial team to solution specifications to enable new product development. Provide timely technical Supports to commercial team to remove product barriers.
• Implement strategic pricing practices while collaborating with Sales and management to strive for balanced decision.
• Carry out Regular On-site Examinations for Key Projects to validate new product functionality and existing product and system function issues (feedback from team) and provide improvements.
• Work with market communication team and R&D to design Product promotion scheme, provide training for sales, distributors and customers. Participate in and work with the marketing in various academic conferences, exhibitions and other marketing activities.
• Align with Global product strategy and information sharing representing the region. Make and update sales tools related to products. Be the regional owner to link global initiatives for product introduction and launching champion with support from market communication.

Sales Support

• To attend technical review with sales team
• To attend technical meetings with clients

Project Support – HDB (Before Main Contractor)

• To attend coordination meetings with architects, m&e and structural consultants
• To coordinate and determine the level of pipe sleeve crossing under major roads
• To coordinate the level of pipe sleeve with major services such as sewer, power cables, etc
• To determine the position and depth of launching pits that will aid the installation under major roads
• To study and highlight authority requirements during the meeting.
• To reply to HDB review form
• To reply to NEA BP, DC, WD Advise
• To produce preliminary drawings to aid the tender process for main contractor
• To prepare drawings for PWCS QP endorsement
• To prepare drawings for Acoustic Consultant’s specifications
• To prepare drawings for MV provisions to be designed by MV consultant

Project Support – HDB (With Main Contractor)

• To attend technical meetings with main contractors
• To coordinate pipe clashes with m&e and structural services

Design Support

• To generate fabrication drawings for non-standard equipment
• To monitor project design submission schedule
• To allocate work assignments to other designers
• To check designs, shop drawings done by other designers
• To hold trainings to designers

About you:

• Bachelor’s or master’s degree in automation, mechanical engineering or relevant fields.
• More than 8 years product and application experience in Construction/Engineering industry.
• Good business negotiation and presentation skills.
• Excellent communication skills with local and western customers and colleagues.
• Good leadership to lead technical team to enable faster business growth.
• Proper flexibility and agility.
• Goal and results oriented.
• Able to work independently with professional judgments, proactivity and team player spirit.
• Willing to take up challenging assignments with such track records.
• Revit & AutoCAD

Other information:

• Work location: Central
• Working days: Mon-Fri, 9am to 6pm

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

About Us

At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our customers. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.

About the Role

Reporting into the Head of Business Solutions, this role will work with other Front Office and Back Office systems such as Bloomberg, EBS, Barracuda and OneSumX and Xceptor, where they integrate with the trading platforms listed above. You will also work with key stakeholders including Markets Trading and Sales, Markets COO enablement functions, Finance, Market Risk, Operations and Risk/ Compliance 2nd line of defense.

What will your day look like?

As a Business Solutions Manager, your key responsibilities includes:

• Support users (front/middle/back office) on specialist trading platforms (Murex, WallSt and ION) and ANZ’s inhouse SKY Platform.
• Drive design of solutions, education of users, regulatory compliance, controls.
• Support the Trade Life Cycle (TLC) programmes integration of WallSt and Murex2 into Murex3.1
• Develop our support capability in the hubs in Bangalore and Manila.
• Deliver efficient and effective solutions to meet Front/Middle/Back Office requirements.
• Increase quality of information delivered to Front/Middle/Back users and other reporting systems.

What will you bring?

To grow and be successful in this role, you will ideally bring the following:

• Experience in Front Office Business Support and knowledge of the relevant markets.
• Understanding of investment banking products (front to back lifecycle).
• Knowledge in MUREX configuration (v3.1), WallSt and ION is a must.
• Proficient in Bloomberg is preferred.
• Strong communications to influence stakeholders and other support teams to deliver.
• Experience with working in a team across multiple geographies and time zones.
• Strong problem-solving and ability to drive results.
• Excellent communication skills, ability to work independently and collaboratively.
• Demonstrate ANZ Values and Behaviours: Integrity, Collaboration, Accountability, Respect and Excellent.

So why join us?

From the moment you join ANZ, you'll be doing meaningful work that will shape a world where people and communities thrive.

But it's not just our customers who'll feel your impact. you'll feel it too. Because at ANZ, you'll have the resources, opportunities, and support you need to take the next big step in your career.

We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can 'make work, work for them'. We also provide a range of benefits including access to health and wellbeing services and discounts on selected products and services from ANZ and more.

At ANZ, you'll be part of an organisation where the different backgrounds, perspectives and life experiences of our people are celebrated. That's because we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.

Key Responsibilities:

• Define and communicate product vision and strategy based on stakeholder needs and business goals.
• Conduct impact assessments, identify process gaps, and recommend suitable product solutions.
• Oversee the entire product lifecycle, including:Leading UI/UX design sessions and documenting user journeys.
  Prioritizing User Stories and planning development tasks. Managing UAT, training sessions, and preparing detailed user guides.
• Collaborate with cross-functional teams to design and deliver digital solutions.
• Track product performance using key metrics (KPIs) and implement continuous improvements.
• Stay informed about industry trends and emerging technologies to drive innovation.
• Act as the link between technical teams and non-technical stakeholders, ensuring clear alignment.

Job Requirements:

• Bachelor’s Degree in Computer Science, Information Systems, or a related field.
• At least 4 years of experience managing and optimizing enterprise applications (e.g., Finance, HR).
• Knowledge of Agile methodologies, Scrum, or relevant certifications (CSPO, PMP, Six Sigma) is an advantage.
• Strong experience in stakeholder engagement, process design, and business analysis.
• Basic understanding of software development and databases; coding knowledge in Python or Java is a bonus.