Position Overview

The Human Resources (HR) Manager is responsible for overseeing all aspects of human resources practices and processes within the organization. The HR Manager will ensure the effective and efficient operation of HR functions including recruitment, employee relations, performance management, compliance, and administration.

Reports To: Director

About the company:

Headquartered in Singapore, Foodsta Kitchens is a rapidly growing restaurant company with both physical and digital operations in Singapore and India. Foodsta manages six fast-casual brands in Singapore: Bloom Cafe Pte Ltd (formerly known as Artisan Boulangerie Co. (ABC)), Alt. Pizza, Green Monster, Chi Ji, Fat Mario, and Now Pizza. At Foodsta, we believe that our people are the cornerstone of our success. We are dedicated to fostering a dynamic work environment and offering ample opportunities for rapid career growth.

Key Responsibilities:

1. HR Operations & Compliance:

• Payroll Management: Process monthly payroll accurately and on time, ensuring compliance with labour laws and company policies.
• CPF Submissions: Handle CPF contributions and timely submissions, ensuring accuracy and adherence to government regulations.
• IRAS Tax Clearance: Manage IRAS-related submissions, including annual income tax reporting, tax clearances for departing employees, and other statutory filings.
• Work Pass Applications: Administer work pass applications, renewals, and cancellations, ensuring compliance with MOM guidelines.
• Policy Compliance: Update and enforce the company HR policies in line with labour legislation and company standards.

2. HR System Management:

• Oversee the maintenance and continuous improvement of the HR management system (EHR).
• Ensure employee records, leave balances, and benefits information are accurately managed and updated.
• Collaborate with EHR to resolve system issues and implement upgrades.

3. Talent Acquisition & Development:

• Develop and implement recruitment strategies to attract top talent for various roles.
• Manage the end-to-end recruitment cycle, including job postings, screening, interviews, and onboarding.
• Partner with department heads to forecast hiring needs and create detailed job descriptions.
• Drive employee development initiatives, including training programs, career development, and succession planning.

4. Employee Relations & Performance Management:

• Lead employee engagement initiatives, including team-building activities and company events.
• Manage the performance appraisal process and provide career guidance and coaching.
• Address and resolve employee grievances and workplace disputes professionally and fairly.

Qualifications & Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 years of HR management experience, preferably in the F&B industry.
• Strong knowledge of labor laws, CPF submissions, payroll systems, and tax regulations (IRAS).
• Proficiency in EHR, payroll software, and Microsoft Office Suite.
• Excellent leadership, communication, and interpersonal skills.
• Ability to multitask and thrive in a fast-paced environment.

To meet its regional expansion plan, an established F&B Group is looking for suitable candidates to fill the following position:-

AREA MANAGER (F&B)

Location: Central

Responsibilities:-

• Oversee and ensure the smooth operation of F&B outlets.

• Lead and motivate staff to achieve operational goals, sales targets and profitability.

• Maintain high levels of Quality, Service and Cleanliness of the outlets.

• Meet and maintain hygiene, sanitary and work safety standards at all times.

• Responsible for recruitment, training and retention of staff.

• Plan staff schedules to achieve optimal operational standards within budgetary limit.

• Handle customers’ complaints professionally and satisfactorily.

Requirements:-

• Min GCE 'O' level / Higher NITEC / Diploma with at least 5 years of F&B experience as a Senior Restaurant Manager managing 2 or more outlets OR 3 years relevant experience as an Area Manager preferably from QSR industry.

• Highly motivated, customer-centric and good team player.

• Has an eye for details and possesses good project/programme management skills.

• Possesses strong interpersonal, communication and leadership skills.

• 6 days week – including shift work, weekends and public holidays.

Interested candidates are requested to send in their CVs preferably including the following:-

1. Date of Availability

2. Reason(s) for Leaving

(We regret that only shortlisted candidates will be notified)

The Contract Manager (CM) is pivotal in ensuring the project’s success, particularly in budget/cost management, packaging, payments, contract management, and reporting to senior management. He/she collaborates with all stakeholders to ensure the project is completed on time, within budget, and of exceptional quality.

Responsibilities:

• Able to work independently on Contracts and Quantity Surveying works
• Work with project managers on cost management
• Administer project budget and cash flow in line with the master schedule
• Maintain effective documentation control.
• Ensure compliance with country’s regulatory requirements and standards
• Work with the Consultant Quantity Surveyor to prepare/reviewtender documents
• Prepare packages for vendors and subcontractors
• Manage variation works including costs and progress payments.
• Submit weekly updates and monthly reports
• Any other ad-hoc duties as assigned

Requirements:

• Possess a degree in engineering or other relevant qualifications
• Minimum 10 years of relevant experience in project execution in semiconductor, advanced manufacturing, or highly complex projects.
• European countries’ working experience in Contract Management and Quantity Surveying with solid understanding of European statutory requirements and standards.
• Effective communication skills at all levels
• Good computer skills in Microsoft Office, SAP, CAD software (remeasurement)
• Excellent negotiation and analytical skills on cost assessment and claims
• Evaluate cost-benefits and value engineering proposition.

Job Responsibilities

• Supervise daily operations to ensure smooth and efficient functioning of the restaurant.
• Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.
• Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.
• Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.
• Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.
• Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.
• Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.
• Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

• Bachelor’s degree in hospitality management, business administration, or a related field is preferred.
• Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.
• Strong understanding of Korean cuisine, culture, and fine-dining service standards.
• Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.
• Ability to work in a fast-paced environment, including evenings, weekends, and holidays.
• Proficiency in restaurant management software, POS systems, and financial reporting tools.

Job Description:

• Ensure the quality of all construction work performed on site are in accordance with the company's QAQC requirement.
• Visit project sites, arrange and conduct QAQC inspections on mainly Structural Works and Architectural Works.
• Ensure workmanship, procedures and method statements are in accordance to specified standards.
• Ensure that all project quality records and quality audit plans are maintained.
• Any other duties as assigned.
• Perform all duties in accordance with CCCC policies, processes, systems and procedures.

Job Requirement:

• Candidate must possess Diploma/Bachelor Degree in relevant discipline
• Minimum 8 years of experience in procurement preferably I construction/ civil engineering industry.
• Preferably Senior Executive specialized in Engineering - Civil/Construction/Structural or equivalent.
• Have experiences in working in large scale projects.
• 5.5Days work per week.
• Location: Lentor

Are you a risk taker? Do you enjoy pushing your limits? Do you get fulfilment from closing deals and achieving your targets? Are you looking for a sales role that combines your excellent people skills with your enthusiasm about the latest AV technologies in the market?

We are looking for an exciting and dynamic goal chaser to connect clients and businesses to our solutions. You will be in charge of generating sales, attending events and seminars, liaising with vendors and always ready to apply your expertise in customer interactions.

When you join our team, we will prepare you for success. You will receive training as well as on-going development to prepare you for that career advancement you are looking for. So, come join us!

The Responsibilities

As our Account Manager, you will be expected to drive sales.

· Follow up leads and business opportunity with targeted accounts

· Maintain excellent customer relationships for accounts under your care

· Overseeing account management, negotiation on contracts and agreements toward maximisation of profits

· Identify, build and develop new business prospects

· Provide accurate forecasts and quarterly/annual activity plans to Management

· Preparation of proposals, including pricing

· Drives profitability revenue growth year over year

· Independent pipeline building

· Work closely with Marketing or related Teams on implementation of new sales and marketing campaigns to achieve sales objectives

· Establishing and maintaining of internal/ external relationships with key stakeholders to further the success of specific projects/portfolio

· Monitoring/following up on customer projects delivery with the Project Manager to ensure all stages of the project cycle are completed

· Maintain awareness of emerging technology

Pre-Requisites:

· Preferably at least three years’ experience with IT, AV products.

· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in any field.

· Proven track record in sales excellence.

· Strong customer service skills.

· Positive attitude and incredible work ethics.

· Team player and can work independently with minimal supervision.

· Can demonstrate a good level of negotiation and communication skills, both internally and with external clients/partners.

· Drive to exceed expectations and targets.

Reports To: CEO

Job Overview:

The HR Manager will play a strategic role in managing the full spectrum of human resources functions to support organizational growth and employee engagement. The individual will work closely with senior management to align HR policies with business objectives, foster a positive work culture, and ensure compliance with labour laws and best practices.

Key Responsibilities:

1. Strategic HR Planning

• Develop and implement HR strategies that align with the company’s goals and objectives.

• Forecast workforce requirements and develop talent acquisition strategies.

• Provide insights and recommendations on organizational structure and change management.

2. Recruitment & Talent Acquisition

• Oversee the recruitment process, from job postings to onboarding new hires.

• Partner with department heads to understand staffing needs and develop job descriptions.

• Build and maintain talent pipelines through networking, job fairs, and partnerships with educational institutions.

3. Employee Relations

• Serve as the primary point of contact for employee concerns and grievances.

• Promote a positive and inclusive work environment through engagement initiatives.

• Conduct regular check-ins and feedback sessions with employees and management.

4. Performance Management

• Implement and manage performance appraisal systems to drive employee development.

• Assist managers in setting performance goals and providing constructive feedback.

• Address underperformance and facilitate improvement plans when necessary.

5. Compensation & Benefits

• Manage payroll processes in coordination with finance teams.

• Evaluate and implement competitive compensation structures.

• Ensure compliance with statutory requirements, such as CPF contributions (in Singapore).

6. Training & Development

• Identify training needs across the organization and design relevant programs.

• Develop succession planning strategies and leadership development initiatives.

• Measure the effectiveness of training programs through feedback and ROI analysis.

7. Compliance & Policy Management

• Develop, update, and enforce HR policies and employee handbooks.

• Ensure compliance with local labor laws and regulations.

• Conduct periodic audits to assess HR-related risks.

8. HR Metrics & Reporting

• Track key HR metrics such as retention rates, recruitment metrics, and employee satisfaction.

• Present periodic reports and insights to senior management.

9. HR Technology Management

• Leverage HR systems and tools to streamline processes, such as recruitment and performance tracking.

• Explore and implement new technologies to enhance HR operations.

10. Team Leadership

• Lead and mentor HR staff, fostering a culture of continuous improvement.

• Delegate tasks effectively to ensure operational efficiency.

Skills & Requirements:

• Education:

Bachelor’s degree in Human Resources, Business Administration, or related field (HR certifications like SHRM or CIPD are a plus).

• Experience:

5+ years of relevant HR experience, including at least 2 years in a managerial role.

• Skills:

• Strong understanding of labor laws and HR practices.
• Excellent communication and interpersonal skills.
• Proficiency in HR software and Microsoft Office Suite.
• Ability to handle confidential matters with discretion.
• Strategic thinking and problem-solving abilities.

This role requires a proactive, adaptable, and empathetic professional ready to contribute to the growth of both employees and the organization.

• Work Location: Orchard

Job Responsibilities

• Supervise daily operations to ensure smooth and efficient functioning of the restaurant.
• Ensure exceptional dining experiences by maintaining high standards of service and addressing guest feedback.
• Recruit, train, schedule, and manage FOH and BOH staff, fostering teamwork and professional growth.
• Collaborate with chefs and sommeliers to optimize the menu, pairings, and special offerings.
• Oversee inventory levels, monitor stock, and coordinate with suppliers for high-quality ingredients and supplies.
• Ensure adherence to health, safety, and food hygiene regulations, as well as licensing requirements.
• Monitor budgets, control costs, and drive profitability by analyzing financial reports and managing expenses.
• Organize and oversee private dining events, promotions, and seasonal menus to enhance customer engagement.

Job Requirements

• Bachelor’s degree in hospitality management, business administration, or a related field is preferred.
• Proven experience as a restaurant manager or in a supervisory role in a fine-dining establishment.
• Strong understanding of Korean cuisine, culture, and fine-dining service standards.
• Excellent leadership, communication, and problem-solving skills, with a customer-first mindset.
• Ability to work in a fast-paced environment, including evenings, weekends, and holidays.
• Proficiency in restaurant management software, POS systems, and financial reporting tools.

NAEUM Restaurant Group operates NAEUM, a 1 Michelin starred restaurant in Telok Ayer Street serving contemporary Seoul cuisine.

We are currently looking for a Restaurant Manager.

Requirements:

- Strong managerial, leadership, and organizational skills within proven experience of managing a team previously

- Training experience to uphold service quality and standards amongst junior Front of House members

- Experience in managing restaurant inventories (beverage, glassware, etc)

- Familiarity with Point-of-Sale and payment systems

- Languages: strong command of spoken and written English.

- Experience in writing reports, preparing presentations for management, communicating professionally via e-mails

- MS Office Suite (Word, Powerpoint, Excel) familiarity a must

- previous Manager role in a reputable hotel or other fine-dining establishments, at least 2 years

- At least 6 years of total Front of House experience in F&B
- Wine knowledge a plus, WSET 2 or higher

If you are interested to join our growing family, please upload your CV or email to [email protected] with a Cover Letter.

Roles & Responsibilities

JOB SCOPE

To be able to manage and execute the company projects in building construction which covers:

• Work on RFPs and Tenders and to prepare for submission and presentation
• Lead and manage projects by working collaboratively with client and support teams from start till end of project
• Liaise and coordinate with support team and subcontractors on project requirements
• Manage project budget & cost control and project documentation
• Ensure timely and smooth progress of works
• Ensure quality of works is achieved and safety & environmental regulations are complied

Requirements:

• At least 3 years working experience in the building construction industry
• Certificate in Building Construction Safety Manager Course or related courses
• Good managerial and interpersonal skills

Job Description:

- Liaise with architects, subcontractors, consultants as well as authorities; setting guidelines and provide your expertise and supervision towards the team.

- Manage and allocate resources to ensure its availability as and when needed throughout the construction projects

- Ensuring work are in accordance to the contract drawings, specifications and expected quality

- Project planning and management

- Coordinate with internal and external resources so as to ensure projects adhere to scope, schedule, as well as budget

- Ad-hoc assignments

Requirements:

-Min Diploma or Degree in Construction management, Project Management, or any other construction and engineering-related

-Minimum 5 years of experience towards residential landed housing

-Being a proactive team player, tagging along the ability to work independently to meet deadlines

-Good organizational, interpersonal and communication skills

-Good remuneration plus profit incentives

Job Description

• Plan, design and direct construction activities, to ensure safe and timely delivery and completion of development works.
• Present management reports pertaining to progress of projects, personnel performance and problems encountered and appropriate and effective solutions.
• Cover site activities and documents, and timely report to management.
• Monitor the performance of the projects, sub-contractors and resolve problems arise during and after the course of projects
• Identify potential construction problems, instigate preventive measures, standardization and innovate technique in related to selective construction process
• Review, advise and resolve on contractual, technical matters and comment on sub-contracts in related to the projects
• Chair internal project reviews meeting with project team and report on the performance to management
• Establish, develop, monitor and maintain project budget, programme, resources allocation, quality plan, environmental issues, and safety plan in accordance with company's requirement
• Liaison with Client, Architect and consultants for performance and co-ordination of the project

Requirements

• Candidate must possess at least bachelor’s degree/Post Graduate Diploma/Professional Degree in Engineering (Civil), Quantity Survey, Architecture or equivalent.
• At least 7 Year(s) of working experience in construction field
• Preferably Manager specialized in Engineering - Civil/Construction/Structural or equivalent.
• Possess analytical mindset, independent, self-starter, positive working attitude, takes ownership and a highly responsible individual

1. Primary Responsibilities

• Project Maintenance Management: Oversee maintenance teams’ tasks across multiple project sites, ensuring timely, cost-effective, and quality service.
• Scheduling & Planning: Develop, schedule, and rectification procedure and ensure timely repairs.
• Budgeting & Cost Control: Manage maintenance team expenditures and track expenses, and identify cost-saving measures.
• Quality Assurance: Ensure maintenance team meets industry standards, client requirements, and conmpany’s quality guidelines.
• Risk & Compliance: Ensure adherence to safety protocols, compliance with regulatory and company standards, and mitigate risk on project sites.
• Client Liaison: Act as the primary contact for clients and consultants concerning maintenance and defect rectification.
• Vendor & Supplier Coordination: Manage relationships with suppliers, negotiate service contracts, and ensure materials meet project specifications.

2. Leadership and Team Management

• Team Supervision: Lead and manage maintenance staff, including training, scheduling, and performance evaluations.
• Training & Development: Ensure that maintenance personnel are trained in safety procedures, equipment handling, and troubleshooting.
• Performance Monitoring: Regularly assess team performance, address any gaps, and promote staff development and skill enhancement.

3. Technical Skills and Knowledge

• Technical Knowledge: Deep understanding of construction technology and method used in the industry and expertise in their maintenance and preventive requirements.
• Problem Solving: Diagnose and resolve maintenance issues efficiently to minimize inconvenience to client.
• Safety Standards: Strong knowledge of workplace safety and health regulations, particularly in construction site.
• Software Proficiency: Familiarity with relevant software for planning and record-keeping.

4. Reporting & Documentation

• Maintain accurate records of maintenance activities, including work orders, inspection reports, and incident logs.
• Provide regular updates and detailed reports to management and clients on equipment performance, maintenance costs, and any challenges.

5. Qualifications

• Education: Degree in engineering, facilities management, or related field.
• Experience: At least 7-10 years of experience in a maintenance role, with prior leadership experience preferred.
• Skills: Strong communication, negotiation, and project management skills.

6. Key Competencies

• Analytical Thinking: Ability to assess needs and identify areas for improvement.
• Attention to Detail: Precision in inspection, rectification procedures, and adherence to protocols.
• Time Management: Efficiently prioritize tasks and manage resources to meet deadlines.
• Adaptability: Ability to handle unexpected challenges and adjust maintenance plans as needed.

Main responsibilities:

Support the fleet order cycle to enhance business performance and ensure sustainability while ensuring vessels get what they need, when they need it, where they need it, to operate safely, cost effectively, while optimizing commercial performance. He/She shall further:

· Perform purchasing duties for spare parts and supplies for vessels, warehouse and office.

· Administrate the supply chain process by receiving approved Requisitions, sending Requests for Quote (RFP), Processing approved bids to Purchase Order, and matching delivery receipt to Invoice.

· Process new vendor applications, ensure vendors are compliance checked, and select vendors to RFQ.

· Maintain vendor performance records. Interact with Superintendents and ships to identify and meet requirements, to address problem resolution, and to accommodate short lead time orders.

· Schedule, arrange and follow up on logistics to ensure cost effective and timely delivery of items on board.

· Monitor schedules of assigned vessels to optimize on deliveries on board.

· Process invoices in timely manner for all materials and supplies purchased.

· Ensure ship staff update receipt of the goods.

· Provide financial reporting information as requested.

· Evaluate bids to ensure there are competing quotations for comparison.

· Coordinate with appointed freight forwarder and monitor stock list at regular intervals.

· Month end requisition status/plan — a report to be sent to the assigned vessels to update supply requirements and to determine which items must be purchased at the next port of call.

· Other duties as assigned.

Qualifications

The candidate should have a minimum of 2 years' experience in a similar position within a shipping company, preferably in the dry bulk sector.

Job-Specific Skills:

• Excellent negotiation skills
• Team work and cooperation skills
• Very good organisational skills
• Basic understanding of logistics (Air freight/Sea freight/last mile deliveries)
• Worldwide operations require fluency of the English language
• Additional languages are a plus
• PC literacy

• Loading and unloading of baggage and Cargo
• Pallet builds up, Pallet Shrinkwrapping
• Writing of daily summary operations report
• Corresponding to clients on their requirements via email
• Using Scanners to scan baggage and cargo.
• Supervising service crew
• Able to work independently.
• Able to spot and rectify discrepancies immediately.
• Must have a Valid Airfield Driving Permit.
• Able to work on shifts – Day, Night & Mid Night Shifts (2 am Morning)
• Encourage and compile compliments to meet the company’s Service Quality target.
• Vital activities, e.g., hotspot checks, trolley transfers, and porter services, are conducted daily.
• Ensure adequate manpower and resources(trolley services, lightweight machine operators, communication equipment) are available for proper functioning of the Terminal.
• Lead manpower and resource requirement planning for peak period(s) in assigned terminal.
• Conduct investigation on reported incidents/accidents, followed by implementing new processes and control measures (if applicable).
• Administer about 20-30 direct reports on the attendance, leave, discipline, and welfare of assigned terminal(s).
• Staff engagement and grievance handling.
• Ensure all equipment allocated is well maintained in terms of serviceability and cleanliness.
• Build rapport and establish cordial working relationships with clients and airport business partners.
• Familiarity with Changi Airport terminal operations will be an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.

Primary Purpose:

• Lead strategic pricing initiative for the APAC region (including China Mainland, HKM, NEA, SEA, India, Pacific) through strong collaboration with regional pricing lead.
• Lead parts pricing strategy and competitive analysis for APAC.
• Recommend ‘do different’ based on internal and external dynamics.
• Acts as a strategic partner and strong implementer in supporting the APAC Pricing VP and country commercial sales leaders to manage price and optimize profits.
• Focuses on maximizing total variable margins and shifting the business to value based philosophy in pricing.
• Develop, evaluate and implement pricing strategies and models based upon current business and competitive market dynamics.
• Works closely with APAC pricing team to build a culture and DNA of pricing and value to the customer across APAC sales and commercial teams.
• Additionally, this individual will also support process improvement at APAC level as needed.
• Develop process enhancement proposals through effective collaboration with cross all functional teams and lead the implementation of changes.
• Responsible to lead proactively competitive analysis for the region.

Primary Duties:

• Drive value capture by implementing price strategy and managing deal execution, set additional pricing targets, as required
• Strategically shift from ‘cost plus’ pricing to value-based pricing. Build a culture of pricing within the APAC organization (culture, mindset and processes).
• Acts as a business partner for pricing, manages deal execution and coaches the team toward full lifecycle profitability
• Lead on-going pricing activities across product, sales, marketing, and finance
• Competitor pricing monitoring & benchmarking mechanism across all LOBs with the region
• Establish major model cost/price review cadence to ensure competitiveness of JCI “star/volume products”
• Develop vertical market-based solution/value selling toolkit to drive solution & value selling (instead of commodity equipment selling)
• Establish product cost structure regular review cadence, look into mid term key impact commodity price trend, to develop forward looking pricing
• Lead development of long-term pricing strategy for complex products/services, including refining the price approval process etc.
• Be a subject matter expert for the field sales and commercial teams.
• Achieve cross-functional and cross geo coordination needed to develop and implement price strategy
• Define and disseminate best practices in pricing process and execution

What we look for:

• University degree or equivalent combination of education and experience. MBA or another advanced degree required, additional technical degree preferred
• 5+ years pricing-related experience, with demonstrated success: change management leadership, implementation of new processes/systems
• Strong organization-building skills, including establishing links across firm’s BUs and regions
• Outstanding cross-functional leadership skills
• Analytic ability to understand and define critical issues (benefit/value map, pre-approved discount level, deal waterfall, volume impact)
• Strong negotiating skills based on a thorough understanding of sales/marketing practices

What we offer:

• Competitive salary in a MNC environment
• Comprehensive benefits package
• On the job/cross training opportunities
• Encouraging and collaborative team environment
• Dedication to safety through our Zero Harm policy

Job Descriptions:

· Assist Deputy General Manager to support in managing Admin Team

· General administration support, including but not limited to:

· Company BCA license renewal, new application

· Support audit including GGBS, ISO, BCA 24 RP-P-T personnel

· Respond to internal & external parties, including but not limited to relevant government agencies such as BCA

· Preparing payment voucher for suppliers and processing petty cash claim for staff

· PPE order and record update

· Support tender team for POA application

· Support team leaders on call

· Company internal and external events support like posting Christmas cards, ordering CNY hampers and mooncakes etc

· Reception of guests from local and abroad

· Taking meeting minutes

· Management of company stamp and director’s signature stamp

· liaise with regional and HQ office and submit reports upon request

· General Admin duties, including but not limited to handling incoming calls, email, mails, ordering stationeries and pantry supplies, arranging travel and booking of hotels

· Other duties as assigned by DGM

Job Requirements:

· Diploma / Degree, admin or HR related studies preferred

· At least 5 years of related working experience

· Willing to multi-task and have sense of urgency.

· Able to work well as a team and independently

· Good command of written & spoken English and Chinese Mandarin (in order to liaise with Chinese speaking associates)

· Proficient with Microsoft Office programmes including MS Excel, Power point & MS Words

· Good interpersonal and communications skills

· 5 days work week

· Appointment title will commensurate with experience and qualification

Job Description:-

• Take customer orders with patience, friendly and accurate
• Collect payment from customers and perform cashiering duties
• Attend to customers' queries at the cashier counter
• Implement current promotional events during the checkout process
• Provide quality customer service experience
• Basic housekeeping duties
• Manpower planning (such as weekly scheduling according to operation needs)
• Inventory management (such as monthly stock take and reducing wastage)

Job Requirement

• Preferably 3-5 years experience in F&B

JOB SUMMARY / JOB OVERVIEW:

The Marketing Manager is responsible for managing activities to create, communicate, deliver, and exchange offerings that have value for customers, clients, partners, and other stakeholders that the company considers as important to achieve business goals. He/She utilises marketing as well as market research and analysis to drive the formulation of marketing strategy and planning.

He/She plans and oversees a broad range of initiatives including product and business service launches, advertising, email efforts, events, and social media communications. The Marketing Manager oversees the production of all promotional materials and marketing campaigns.

DUTIES & RESPONSIBILITIES:

• Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
• Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
• Conducts an analysis of the effectiveness of marketing campaigns
• Interviews, hires, and trains marketing staff members
• Establishes marketing goals based on past performance and market forecasts
• Oversees current offerings and comes up with initiatives for new products or services
• Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
• Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
• Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
• Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
• Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
• Works within the department budget to develop cost-effective marketing plans for each product or service
• Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
• Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
• Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
• Plays an active role in improving the development of customer database
• Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
• Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
• Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

1. Role Description

An operations manager is a key part of a management team and oversees high-level HR duties, such as attracting talent and setting training standards and hiring procedures. They also analyze and improve organizational processes, and work to improve quality, productivity, and efficiency.

2. Specific Responsibilities

· Maintain constant communication with management, staff, and vendors to ensure proper operations of the organization

· Develop, implement, and maintain quality assurance protocols

· Grow the efficiency of existing organizational processes and procedures to enhance and sustain the organization’s internal capacity

· Actively pursue strategic and operational objectives

· Ensure operational activities remain on time and within a defined budget

· Track staffing requirements, hiring new employees as needed

· Oversee accounts payable and accounts receivable departments

3. Competencies

· Assessing and analyzing operational budgets to find ways to minimize expenses and optimize profits

· Assist in managing the online presence of the business, updating events, promotion in the social media

· Develop, implement, and review operational policies and procedures

DUTIES & RESPONSIBILITIES:

1. Formulates and proposes to the higher-level echelon marketing and communication strategies, both offline and online, in line with the company’s overall corporate strategy
2. Delivers content consistent with approved marketing strategies at a fashion that is accurate, professional, and timely
3. Conducts an analysis of the effectiveness of marketing campaigns
4. Interviews, hires, and trains marketing staff members
5. Establishes marketing goals based on past performance and market forecasts
6. Oversees current offerings and comes up with initiatives for new products or services
7. Researches and analyses market trends, demographics, pricing schedules, competitor products, and other relevant information to form marketing strategies
8. Works with the marketing staff to develop detailed marketing plans for all media channels and sales teams
9. Oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
10. Communicates with various media buyers, advertising agencies, printers, and other services to help marketing projects come to fruition
11. Provides in-depth information to interested clients, and acts as a representative for the marketing department in important buyer meetings
12. Works within the department budget to develop cost-effective marketing plans for each product or service
13. Tracks all marketing and sales data and creates detailed written reports and verbal presentations to bring to senior executives
14. Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
15. Builds relationships with external content providers such as publishers to pursue publicity and promotional activities
16. Plays an active role in improving the development of customer database
17. Assesses marketing-related material quotations and invoices and recommends to higher management the optimum pricing and quality
18. Establishes and maintains the ideal working relationships with partner organisations, affiliates, government agencies, the press, reporters, media channels, and other public relations (PR) audiences
19. Assists the General Manager and the higher-echelon managers with projects and/or other assignments as directed

QUALIFICATIONS:

• Bachelor's Degree in Marketing, Business, or related field
• Expert on media channels, client relationships
• Excellent creativity, adaptability, research, analysis, writing, public speaking, interpersonal communication
• Excellent leadership, people management, and detail-orientated
• Well-versed in marketing budgeting and organisation
• Copywriting skills
• Computer-literate - Microsoft Office, Mac, and Windows OS
• Multi-tasking skills

The Marketing Manager will coordinate and develop marketing policies, programs, and campaigns.

Supervisory Responsibilities:

• Recruits, interviews, hires, and trains new staff in the department.
• Oversees the daily workflow of the department.
• Provides constructive and timely performance evaluations.
• Handles discipline and termination of employees in accordance with company policy.

Duties/Responsibilities:

• Gathers and analyzes information to identify new markets and customers, demand for products and services, and efficacy of existing marketing campaigns and strategies.
• Conducts market research, sales forecasting, and strategic planning to assess and ensure the sale and profitability of products.
• Conducts pricing research and analysis to ensure competitive product and service pricing.
• Maintains knowledge of trends and developments in the market; identifies needs for new products and services and makes recommendations to leadership.
• Analyzes and evaluates financial aspects of product development.
• Collaborates in the development of new products.
• Composes, develops, evaluates, and conducts training on marketing activities, strategies, and policies.
• Collaborates, participates in, and coordinates promotional activities or trade shows.
• Negotiates contracts for services needed to execute a marketing strategy.
• Performs other duties as assigned.

Required Skills/Abilities:

• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Strong supervisory and leadership skills.
• Ability to create, implement, and monitor budgets.
• Thorough understanding of principles and methods used to promote, display, and sell products and services.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

· Coordinate daily Front of the House and Back of the House restaurant operations

· Deliver superior service and maximize customer satisfaction

· Respond efficiently and accurately to customer complaints

· Regularly review product quality and research new vendors

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Familiarity with restaurant management software

· Strong leadership, motivational and people skills

· Acute financial management skills

· any diploma in Business Administration; hospitality management or culinary schooling is a plus

• preparing full set of accounts including Statement of Financial Position, Statement of Comprehensive Income, Trial Balance, General Ledger supporting schedules etc
• preparation and submission of GST Returns
• payroll and AIS submissions where applicable

• Conduct technical reviews to ensure compliance with project requirements.
• Coordinate activities with subcontractors in accordance of project schedules and contract requirements.
• Manage budget and expenditure of the project to ensure adherence to budgetary guidelines.
• Manage resources required on site.
• Manage workplace safety in accordance to safety and health regulations.
• Monitor quality of construction to ensure compliance with building control regulations.
• Monitor the progress of construction to ensure it adheres to the project timeline.
• Negotiate with relevant parties to ensure projects are completed on time and within budget.
• Plan work schedules to ensure project plans are carried out as planned.
• Prepare reports to track the progress and cost of the project.
• Prepare tenders and contract bids.
• Supervise site labour force to ensure project operations comply with standards and regulations.