The role
As a member of our Operations Team, you will support the delivery of Business Information products/services in Experian Credit Services. You will be responsible to ensure that we meet or exceed our service delivery commitments/ and agreements with our clients to achieve a positive customer experience.
The candidate must have a reasonable knowledge of Singapore Credit Services products and solutions. You are required to collaborate and work effectively with internal cross functional teams (eg. sales/ technical / customer service) and external parties including data suppliers/vendors.
The candidate must be efficient, accurate and timely and have the relevant experience in Operations. The candidate must be passionate about delivering quality service, initiating process improvements to drive operational efficiency and customer satisfaction.
The ideal candidate must have worked in MNC / financial institution and has demonstrated skill in being able to overcome the complexities of working in a challenging environment.
Key Responsibilities
• Achieve or exceed operational efficiency targets and objectives (eg. Utilization% etc)
• Deliver on service-level-agreement (SLA) commitments made to customers on delivery turnaround time and quality of delivery.
• Ensure accurate and timely order placement support activities with data suppliers/vendors, to ensure timely fulfilment of customer’s business information orders, including but not limited to business/company, credit report, financial, litigation, and property related information.
• Ensure accurate & timely maintenance of information databases – via different data sources (including newspapers, portals, system integrations, etc)
• Work independently to monitor auto-buy/ integration programs, perform exception handling which may include manual buys & data updates, system re-initialization/verifications, liaison with internal technical team to fix integration problems.
• Provide regular feedback to manager on system/ process related issues that impact our speed and quality of delivery to our customers.
• Initiate process improvement/suggestions automation or formulate solutions to problems and collaborate across internal functional teams (technical/ sales/ customer service), and internal technical team to drive system enhancements, where necessary.
• Provide support in system related enhancements to improve process/speed or quality of delivery, User Acceptance Test or Business Continuity Plan which may take place during non-operation hours/days.
• Handle back-up operational activities/duties of other operation functions, where necessary.
• Prepare and distribute daily/weekly/monthly reports
• Assume any report or task assigned that are relevant to operations.

• Perm with VB
• With 3-5 years of marketing experience in developing marketing plans for events such as trade shows, conferences, etc.
• Proficient in graphic design software skills will be an added advantage
• Strong presentation skills

Job Responsibilities

• Develop and execute B2B marketing plans that may include participation in industry conferences and events, trade shows and webinars
• Work with cross-functional team on preparation of effective marketing collaterals for online, offline and trade events
• Create compelling sales promotion material and content, including but not limited to, outdoor and indoor advertising, video, catalogue, etc.
• Work collaboratively with external design agencies to execute designs and creative contents
• Provide support and work closely with the sales teams to set the marketing strategy including branding, lead generation and competitor analysis
• Perform ongoing tracking and reporting on B2B marketing initiatives
• Organize networking events to maintain B2B partners relationship
• Assist in any other activities when required
• Perform any duties as assigned by supervisor

• Degree in Business, majoring in Marketing
• At least 3 - 5 years’ experience in Marketing or similar role will be considered favorably
• Self-starter mentality with the ability to manage multiple projects in a fast-paced working environment
• High level of attention to detail including proven ability to manage multiple, competing priorities simultaneously
• Excellent interpersonal and communication skills, adept at building relationships with different stakeholders
• Observant and analytical with experience in analyzing and interpreting data
• Graphic design software skills or equivalent will be considered favorably

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

• Permanent position
• Variable bonus

• Establish client’s requirements and undertake feasibility studies
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects
• Interpret engineering drawings and specifications to calculate project costs
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization
• Measure and take off quantities for architectural and structural work elements Administer pre and post contract and consultancy work
• Assess variation orders, prepare interim valuations, cost plans and budget studies
• Compile contract documents for execution Understand and adhere to the statutory building regulations
• Undertake cost analysis for repair and maintenance of project work Allocate work to subcontractors
• Analyze outcomes and write detailed progress reports Maintain awareness of different building contracts in current use
• Valuing completed work and arrange payments
• Provide advice on contractual claims

In this role, you will be responsible for the creation of new SAP business targeting CFOs, Controllers, FP&A managers and other finance executives of companies who deploy an SAP ERP. The ideal candidate will be a sales superstar known for consistently beating quota and contributing knowledge and expertise to the sales team.  The appropriate candidate will be a success driven self-starter, skilled at managing the entire sales cycle from prospecting to preparing, facilitating and delivering online and onsite sales presentations, contract negotiations and closing the sale.  This individual will also possess strong relationship building and territory/account management skills.

In this role, you will:

• Develop and maintain strong contacts, and networks both within and outside of the Company
• Manage entire sales cycle from identification through to close, including: presentation, request for proposal responses, contract negotiations and transition to other departments for future servicing as either a software or outsourcing client
• Understand and articulate feedback on market conditions, new opportunities, product penetration strategies and successes
• Work closely with partners to drive successful sales and customer outcomes.
• Oversee, maintain and update sales forecast and CRM system
• Be available to travel up to 25% of the time

Main Responsibilities

As an Administration & Business Support Executive, you are key in creating a welcoming experience to employees and guests alike starting from the reception. Your role centres around the day-to-day operations of the office, ensuring the office runs smoothly, facility and supply wise. This role requires strong communication skills to manage and liaise with our third-party service providers (cleaning staffs) and vendors for optimal service. This role includes supporting on other administrative activities such as coordination and support of internal visitors from other LDC offices, company events and business travel documents. You are a primary contact point for business travel, to employees and our business travel providers. This role requires occasional Executive support for Senior Management. 

• Reception - Receive internal and external guests while ensuring a pleasant reception experience and area
• Manage office pantries and key 3rd Party service providers (Cleaning Staff)
• Monitor office inventory and vendor contracts (service and maintenance) and ensure office is fully equipped to support day-to-day operations
• Liaise and manage external vendors for optimal office maintenance servicing for pantry facilities and appliances, landscaping, and overall office cleanliness
• Primary contact for business travel and manage relationships with hotels and support in procurement of corporate contracts
• Support internal visitors to Singapore Office including hotel bookings, visa/invitation letters and general logistics
• Keep track of joiners and leavers and manage administration on/offboarding and profile creation/deletion
• Coordinate and support office events and arrangements such as travel logistics and restaurant/venue booking and liaison
• Coordinate with HR and manage company merchandise
• Manage vendor invoices from processing to tracking
• Provide support to Senior Executives such as arrangement of travel and hotel bookings and business claims as required

Experience

• 3-5 years’ working experience in Secretarial / Administration / Cabin Crew background in a fast-paced MNC environment

Other skills (Computer Skills, etc)

• Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
• Highly effective communication skills to work with internal/external stakeholders in a fast-paced, multicultural and diverse setting
• Systematic, sharp and efficient
• Meticulous with keen eye for detail
• Proactive, confident and mature approach
• Able to juggle multiple priorities and concurrent tasks
• Willingness to learn with positive attitude
• Team-player

Languages:

• Proficiency in English and Mandarin to work with internal/external stakeholders who converse only in English, and with Chinese counterparts who converse only in Mandarin.

Academics

•  Minimum Diploma relevant to office administration/secretarial support

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Principal Accountabilities:

• Assist brands team in developing content and participate in maintaining visual merchandising assets & projects
• To do housekeeping on brands prop & fixtures management
• Assist brands team on popup or event launches
• To liaise with contractors on events production & set-up.

• To ensure event or VM is as per Brands Bible guide.
• Having a thirst for learning about VM Operations & report best practices.
• Exhibiting a hands-on and action-oriented mindset in operational tasks.

• At least 1-2 years of relevant Visual Merchandising experience in retail.

• Diploma candidates with Visual Merchandising, Interior Design, or any design-related field.
• Interested in learning and applying marketing and VM strategies behind brand-production building.
• Experience with Adobe Creative Cloud/ Adobe Illustrator, Adobe Photoshop, Adobe InDesign, Corel Draw.
• Experience with Autodesk AutoCAD, SketchUp, and VRay rendering is an advantage.
• Ability to work independently to complete assigned tasks

• Ability to be flexible with incoming tasks
• Detail oriented, organized, and able to manage competing priorities.
• Exceptional organizational & communication skills
• Comfortable in fast paced environment

The Business

Ultimate Performance (U.P.) has forged a reputation as the world’s foremost body transformation experts, delivering exceptional client results under the mantra “maximum results, minimum time”.

The business has grown to become the world’s only truly international personal training company, with 23 private personal training facilities across the globe and growing.

But U.P. is more than just a gym. We operate world-leading online and virtual personal training, training camps, meal preparation services, as well as develop a range of premium, results-focused supplements. We fund our own research and development; we invest in technology, and we spearhead a range of ground-breaking studies with the world’s leading academic institutions.

This is why Men’s Fitness Magazine describes U.P. as: “The Goldman Sachs, Real Madrid and Apple of Personal Training. They’re that far ahead of the field.”

The role

We are seeking an experienced Client Liaison Executive to join us at our new site at Singapore Orchard. The Client Liaison Executive will build and maintain relationships with Ultimate Performance clients, ensuring they have a positive experience throughout their journey with U.P., and helping to ensure positive client retention rates are maintained while supporting business growth.

Key responsibilities include, but are not limited to:

• Conduct sales consultations for personal training services with a strong conversion rate.
• Building rapport and strong professional relationships with clients, actioning any potential referral or business development opportunities.
• Handling incoming personal training enquiries, dealing with client bookings and personal trainer consultations.
• Monitoring client attendance to ensure session numbers are maximised where possible and reaching out to clients with poor attendance.
• Responding to and handling any incoming client complaints alongside the Gym Manager.
• Organising renewals of client memberships.
• Logging relevant in-gym sales via the CRM system.
• Liaising with clients and the client support team for payments, renewals and general enquiries.
• Assisting in organising reallocations of clients or cover when the assigned Trainer is on leave.
• Ensuring automated data reports on client enrolment, retention and referrals continue and are maintained to be accurate.

Our ideal candidate will have the following experiences and qualities:

• Evidence in continued professional development, preferably within a customer-focused capacity.
• Experience in providing administrative support to management.
• Experience in analyzing numerical information reports.

• Strong time management skills, can adhere to tight deadlines
• Able to work effectively with management, responding to different working styles.
• Able to sell successfully both face-to-face and over the phone.
• Able to work individually as well as part of a team.
• Outstanding communication skills

Benefits

• 14 days annual leave, plus bank holidays
• Cash equity scheme (once eligible)
• Medical insurance
• Employee discounted products
• 50% discount on 1-2-1 world-leading personal training sessions at the U.P. Singapore gym, subject to availability upon passing the probationary period.

If you are interested in applying or hearing more about this exciting new Client Liaison Executive position at U.P. please apply today!

Job Type: Full-time, Permanent

Salary: SG $41,688 - $62,532 per annum + incentives

Responsibilities:

• Oversee and lead a team of assistant managers, engineers, technical officers, supervisors and technicians in facilities management for ministry building or hospital.
• Establish good working relationships with clients and develop trust and confidence.
• Establish and maintain quality service standards.
• Take charge of the overall Air Conditioning Maintenance Ventilation system.
• Manage the daily AC thermal comfort is within the acceptable limit
• Schedule maintenance activities for ACMV systems, tracking of maintenance works and follow up actions for systems such as chillers, AHU, FCU, fire protection, gas systems etc.
• Ensure regular meetings with client's and appointed sub providers
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Handle Tenant’s enquires.
• Conduct daily audit inspections to ensure the outsource service providers are performing according to their contractual obligations and SLAs.
• Manage and liaise with external agencies on new initiatives and major repairs and maintenance works.
• Prepare tender documents and specifications, plan, coordinate and execute rectification works.
• Responsible for project costing and control.
• Plan training requirement for staff needs for skills improvement
• Prepare and responsible for annual budget submission, audit report, assessment report for contractors' performance
• Prepare and certify contractors' payment

Requirement:

• Bachelor's degree in Mechanical Engineering or equivalent from a recognized university
• At least 8 years of related working experience
• Proven experience in facility management in a large facility, such as with , pharmaceutical, powerplant, semiconductor, hospital industry.
• Experience from healthcare facility such as hospital is preferable.
• Strong building and M&E knowledge with hands-on experiences
• Possess strong leadership, quality, good planning and organizing ability
• Has a good safety mindset and displays good WSH behaviors

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661