• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Title: Procurement & Planning Executive (ID8134)
Location: Lakeside
Working Hour: 5 days work Monday-Friday 9am – 6 pm
Salary: $3800 - $4200

Job Description:
• Regularly review cost-out opportunities and ensure prices for goods are in line with relevant market rates, efficiently sourced, and procured in a way that creates the best value for the business.
• Lead accurate demand forecast with sales and marketing by successfully monitoring and communicating forecasts, changes, inventory estimates, supply situations, business risks, opportunities, and mitigation plans.
• Identify and analyze sales trends and influencing variables and incorporate analysis in forecasting & inventory planning.
• Effective relationship building with key suppliers for all food/beverage raw materials, ingredients & packaging to meet business demands
• Work with the Sales and Marketing Team to develop and implement short-term and long-term strategic initiatives that enable the business to meet its growth and profitability objectives
• Collaborate with Finance team to ensure procurement management are aligned with corporate standards.
• Maintain knowledge of Import/Export regulations, compliance with the regulations.

Requirement:
• Min Diploma in Business or other relevant field of study
• Minimum 3-5 years’ work experience in purchasing, ideally in FMCG, most preferably meat and cheese sourcing/purchasing.
• Knowledge of Meat and Cheese imports.
• Proven track record of managing a significant cost of goods with strong motivation to deliver cost savings.
• Strong leadership to manage suppliers with good decision-making and the ability to multitask.
• Strong business acumen, open-minded approach, and ability to effectively manage relationships throughout the organization and supplier relationship management skills.

Assistant Sales Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Assistant Sales Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Assistant Sales Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Job Role:

• Assisting the Vice President (Risk & Sustainability Office) in managing Enterprise Risk Management, Sustainability, Anti-Bribery Management, Business Continuity Management.
• Act as Secretariat for VICOM's Board Sustainability Committee
• Manage company's Data Protection Trust Mark and Eco-office Certification
• Liaise with various departments and preparation of various reports and dashboards in relation to the above.

Candidate Profile:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Business Studies/Administration/Management/Information Technology or equivalent.
• Required skill(s): Conversant in Microsoft Words, Powerpoint and Excel.
• At least 1 year(s) of working experience in Enterprise Risk Management, Sustainability Management and Business Continuity Management are required for this position.
• Full-Time position(s) available.
• Good with numericals and attention for details.
• Available to join immediately will be added advantage.

Job Title: Sales Admin / Sales Coordinator (ID1489)
Location: Gul Circle
Working Hours: Monday- Friday : 8.30am to 5.30pm. Sat (ALT SAT) 8.30am to 12.30pm
Salary: $2600 - $3200
Benefit: AWS, performance bonus, department commission structure, AL 14 days


Job Description:
• Indoor Sale- receive telephone calls for sales-check stock, liaise with customers enquires, sales order
• Order processing (hand order confirmation, purchase order and invoicing)
• Co-ordinate with stores to arrange for delivery, check DO, quantity accuracy, close DO, check prices accuracy, check work order completion, liaise with production on the status of cables pending for customer delivery.
• Prepare reports for QMT meeting and various reports as required by management
• Any ad-hoc duties as required by Management.

Requirements:
• Minimum GCE “O” Level or ITE.
• Preferable at least 2 to 3 years’ experience, in similar scope of work
• Knowledge of ERP, especially Oracle will be an added advantage
• Must be organised and possesses pleasant disposition
• Team player, hardworking with high initiative.
• Applicants must be willing to work in Jurong Industrial Estate

Brief Job Description:

To assist our academic department on the daily routine.

Requirements

1. Minimum diploma holder with at least 2 years of working experience in the private education sector

2. Bilingual in written Chinese & English

3. Good communication skills

4. IT skills (MS office)

5. Must be able to multitask

6. Willing to work well with International students

7. Must be detailed and organized

8. Must be good team player

Responsibilities

• Responsible for providing forward planning on materials stock plan
• Responsible for liaising with all extenal vendors on subcontracting job particularly on their PO, DO, shipment arrangment, delivery schedule and quality delivery service to production.
• Responsible for procuring production material based on master planning requirement for manufacturing and also support Production to procure consumable items.

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 2 years of working experience in Production planning, FIFO for material supply and good supplier communication and basic procurement SOP.
• Knowledge and experience using MRP or ERP system for planning and inventory control.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Academic Executive

Working hours: Mon-Fri 8.30am to 6pm

Location: Holland Campus (nearest MRT: Holland Village MRT)

Salary range: $2500 to $3500 per month (commensurate with experience)

Job Responsibilities:

• Responsible for manning the Primary and High School programme.
• Assist in the activation of relief teachers
• Assist in the preparation of internal & external examination
• Preparation of new class timetable, resources etc
• Conduct course induction and orientation for new teachers
• Assist the Principal in management & supervision of teachers’ duties & committee
• Checking of documents and make sure all academic processes in place
• Attending to parents’ queries
• Other duties as assigned

Requirements:

• Good computer skills
• Meticulous; able to perform checking/audits
• Ability to deal with staff issues such as deadlines & disciplinary issues etc.
• Ability to work independently and be able to multi-task, able to cope with stress and work under pressure
• Excellent communication skills

Interested candidates, please send in your CV to: HR @ DIMENSIONS.EDU.SG & indicate in the subject as "Academic Exec (Holland)"

We regret that only shortlisted candidates will be notified.

Job Descriptions:

- General Administrative Work, e.g., Data Entry, Filing, Record Keeping

- Submission of Documents, Drawings, Letters and Transmittal prepared by Executive Staffs

- Supporting Authority Submission by Executive Staffs

- Regular Updating of Record and Summary to Company Managers

- Maintain Proper Organization of Filing System, Storage of Documentation, and Information

- Handling General Enquiries via Email or Phone

- Other supportive ad-hoc office requirement

Requirements:

- Candidate must possess at least a GCE “O” / “A” levels or Polytechnic Diploma in any field

- No work experience required

- Required Skill(s): Microsoft Office

- Preferably entry level specialized in Clerical / Administrative Support or equivalent

- Good Command of English, Ownership of Tasks

- Friendly and Pleasant Personality

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

Responsibilities

• Responsible for managing customer feedback and maintain relationship with the customers
• Responsible in resolving customers’ complaints and operational issues to achieve customers’ satisfaction
• Responsible for handling customers’ inquiry/ tender for the company products and services
• Responsible for processing quotation and sales order on day to day basis
• Responsible for tracking and reporting on submitted quotation and tender status

Requirements

• Min Diploma in Engineering, Manufacturing or other relevant discipline
• Min 1 years of working experience in Oil & Gas/ Precision/ CNC Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for providing forward planning on materials stock plan
• Responsible for liaising with all extenal vendors on subcontracting job particularly on their PO, DO, shipment arrangment, delivery schedule and quality delivery service to production.
• Responsible for procuring production material based on master planning requirement for manufacturing and also support Production to procure consumable items.

Requirements

• Min Diploma in Engineering, Supply Chain or Business
• Min 2 years of working experience in Production planning, FIFO for material supply and good supplier communication and basic procurement SOP.
• Knowledge and experience using MRP or ERP system for planning and inventory control.

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

The role of the Community Partnerships Executive is to maintain and develop successful partnerships with corporate and individual supporters, specifically through donations, sponsorship, fundraising and events. A major part of this role is to manage records and data on corporate and individual benefactors such as donors and volunteers effectively and identify and recruit high-value relationships with key corporate funders to support Boys’ Town’s major events and campaigns.

Job Responsibilities

• Support the Community Partnerships Manager in securing sponsorship and donations for Boys’ Town’s major fundraising events/ campaigns.
• Develop strong pitches, grant writing and researching potential sponsors/ donors for donor outreach.
• Design and deliver a series of fundraising events and manage existing annual initiatives, such as Flag Day, Charity Movie and fundraising appeals.
• Adhere to fundraising policies, procedures and legal requirements, including report submission to government agencies, administering general correspondence, ensuring prompt. acknowledgment letters are sent, and keeping accurate records of fundraising activities.
• Monitor income and expenditure budget for fundraising activities and ensure that it is in line with the department’s business plan and fundraising strategy.
• Maintain and develop the existing portfolio of corporate and volunteer relationships.
• Provide strong account management to maximize income for Boys’ Town.
• Secure retention of corporate supporters and grant-makers, through consistent outreach.
• Promote all Boys’ Town fundraising and volunteering activities to relevant corporate partners.
• Coordinate volunteering needs within Boys’ Town and provide matching for volunteer opportunities with partners.
• Act as an ambassador for Boys’ Town, representing the organization at external events, including a variety of networking events, cheque presentations and talks.
• Support the Community Partnerships Manager in communications activities, including hosting guests, writing press releases and factsheets, and attending relevant events.
• Lead fundraising or partnerships-related activities or events, as assigned by the Director/ Manager.
• Be familiar with the utilization of CRM software tools (Salesforce) for fundraising and volunteer management to generate relevant reports for the management.
• Any other duties reasonably assigned by the Director/ Manager.

Job Requirements

• Degree in Business/ Social Sciences/Arts or other relevant qualifications.
• Preferably 1 year or more experience in the social service sector, particularly in fundraising/ partnership roles.

Fresh graduates are welcome to apply - training will be provided.

Our company

• Warmth and friendly family-oriented SME company culture
• We are a group of self-motivated teamplayers
• We work hard and play hard

Job Description

• Obtaining quotations for new and existing client's insurance policies, answering client's queries promptly, and processing of insurance policies.
• Develop and maintain client relationships by providing support, information and evaluating customer needs accurately.
• Handle daily office administrative duties including data administration, answering of phone calls, attending to emails and phone messages promptly.
• Other administrative duties as assigned by manager.

Requirements

• Strong organizational, prioritisation and time management skills.
• Positive attitude and client-centric service oriented.
• Seeking growth and looking to learn in this role.
• Meticulous with ability to handle highly confidential issues as well as communicate effectively with clients and colleagues.

Responsibilities and Duties:

As a member of Corporate Communications & Partnerships department, you will be reporting to the Lead, Fundraising with the following responsibilities:

· Donor management including segmentation and targeting (e.g. explore new corporate and individual donor accounts and strengthen existing accounts

· Database management (e.g. upkeeping of donor records and track contributions)

· Assist in planning, management and execution of fundraising campaigns and events

· Compliance with statutory fundraising requirements and Code of Governance

· Developing and executing direct mail campaigns

Preparing reports on donor activity for Fundraising Committee and Senior Management

Job Requirements:

· Tertiary education, preferably in Marketing, Mass Communication or Business

· At least 2 years’ working experience in related fields preferred

· Experience in healthcare and/or non-profit sector in fundraising will have an added advantage.

· A team player with initiatives and desires to help our beneficiaries through his/her work

· Computer skills including proficiency in database, Microsoft Excel and other MS Office applications

· Proactive and able to multi-task in a fast-paced environment

· Detailed-oriented and pleasant personality

The Programme Executive (Japanese Section) is responsible for the planning and effective delivery of Japanese programmes (including Aquatics, Sports & Recreation, Camps) for the Japanese community in Singapore. The incumbent staff is also expected to work with local staff to serve and build community aiming at social impact with children, youth, families and seniors.

Responsibilities:

• Demonstrates thorough knowledge of the administration, standards and procedures involved in the daily operations of Japanese Programmes to ensure active compliance and accountability.
• Plans, executes and implements sports and wellness outreach programme for Japanese programme children
• Grows and improves Japanese programme enrolment, publicity and quality
• Develops and evaluates programmes (curriculum, lesson plans, etc.) for smooth running and sustainability
• Collaborates and works with local section in outreach programmes to local community
• Retains current members and grows new membership
• Creates opportunities for warm and positive contact between participants, parents and instructors. This includes conducting regular parent-instructor meetings addressing participant development and feedback for improvements.
• Works with the network of relationships with the local Japanese community, including schools, churches, embassy, and corporations
• Recruits and trains instructors and volunteers in programme running, safety issues, class management and conflict resolution
• Updates regularly records and registration of participants, fees and payments
• Prepares documents for Japanese section including programme proposals, admin procedures, costing sheets, cash settlement forms, marketing materials, etc
• Attends meetings (internal and external), workshops and seminars when required

Requirement

• Degree in Sports/Physical Education/Outdoor Education
• Minimum 3 years of relevant working experience
• Passion in people-centred work through Japanese and related programmes
• Fluent in Japanese language
• Project Management skills: ability to lead, organize and coordinate projects
• Experience and knowledge of physical education, membership, family, youth and children programmes
• Ability to establish, maintain, motivate and build effective relationships with stakeholders (parents, children, volunteers, staff)

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Understand customer needs and offer solutions and support
• Organize and coordinate sales representatives schedules
• Research potential leads from business directories, web searches, or digital resources
• Recruit, hire, and train new sales representatives
• Receive and report on all sales leads
• Supervise sales representatives and assistants
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Track weekly, monthly, and quarterly performance and sales metrics
• Meet all sales quotas and goals
• Assist sales representatives and team to meet and exceed goals

Responsibilities and Duties:

· Undertake data management and verification in accordance to the requirements of COMIT.

· In-charge of timely data collation and quarterly report submission, as well as generate reports, in accordance to the requirements of COMIT programme.

· Assist in documentation and tracking of key performance indicators and targets.

· Provide administrative or logistical support to the team in running client-related support and/or other COMIT activities.

· Liaise with relevant organizations and healthcare providers to coordinate referrals for COMIT Programme.

· Organizes the logistics &/or resources to ensure the smooth running of COMIT activities and services.

· Provide secretariat support for workgroup meetings and presentations.

· Assist in coordinating and planning outreach and engagement events with other community partners and agencies.

Job Requirements:

· Bachelor’s degree in any discipline.

· Minimum 2-3 years of working experience in project management.

· Able to work independently and deliver in a timely manner.

· Demonstrate strong analytical and problem-solving skills.

· Task driven team player with strong interpersonal and communication skills (verbal and written).

· Proficient in Microsoft Office applications, in particular, Microsoft Excel.