• Position: Admin Executive
• Location: Gul Road (company transport provided)
• Working hours: Monday to Friday (8am - 5.30pm)
• Salary (commensurate with experience): Up to $3,900 + Performance Bonus (Up to 6 months)
• Duration: Permanent
• Industry: Marine & Construction Engineering (Listed & MNC Company)

Main Responsibilities:

• Prepare memo for admin related matters like, condolences, company events, company transport schedule, etc
• Arrange and coordinate company’s driver schedule
• Make travel arrangements for company approved business travel, visa application, hotel booking and air ticket arrangement
• Handling of company official document for postage or courier
• Source for suppliers and purchase stationeries
• Arrange car park lots to all employees include clients and contractors
• Handle in-house canteen operation in term of clearness and to involve in audit weekly
• Handle the employees seating arrangement for all staffs level
• Any other ad-hoc duties assigned

Requirements:

• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only
• Minimum Diploma in any discipline
• At least 3 years of experience in administration
• Proficient in Microsoft Office (Excel, Pivot table, V-lookup, PowerPoint and Word)

Email to: [email protected] for more information.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Deputy Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

The purpose of the position is to take up a proactive Sales Manager role in new business development projects within the geographical Sales area of South Asia & India.

Key Responsibilities:

• Develop and enhance sales revenue of specific key programs

• Set objectives to meet and exceed agreed Sales targets.

• Identify new accounts and new business opportunities and act as a key contributor to converting them into new business revenue while maximizing ST BOM penetration in new accounts

• Develop and strengthen customer relationships, maintain close collaboration with its Research and Development teams to understand the needs

• Execute defined Sales strategy effectively and monitor progress against sales objectives and adjust approaches as necessary

• Work closely with regional Marketing teams and Distribution partners to align efforts and maximize chance to turn business opportunities into Design-wins.

Requirements:

• A Bachelor’s Degree in engineering, business, marketing, or related field

• Minimum 8+ years of experience in the field of Sales, managing medium size revenue accounts.

• Knowledge of business processes, trends, and strategies

• Good leadership skills, able to drive complex programs involving multi-geographical Sales coordination

• Excellent communication, interpersonal, presentation and organizational skills

• Some level of technical knowledge in semiconductor industry is preferred

• Able to perform under pressure and adapt to change requirement

• Independent, resourceful, and innovative

• Open-minded and team player

The Sales Manager is responsible for driving revenue growth by acquiring new clients and expanding business with existing clients within the general cleaning services sector. This includes securing contracts for cleaning public areas, offices, and factories. The successful candidate will possess a strong sales acumen, industry knowledge, and a proven track record of achieving sales targets.

Responsibilities

• Develop and implement a comprehensive sales strategy to achieve revenue targets.
• Identify, qualify, and pursue new business opportunities within the target market.
• Build and maintain strong relationships with potential and existing clients.
• Prepare and deliver persuasive sales presentations and proposals.
• Negotiate contracts and close deals.
• Conduct market research to identify trends and opportunities.
• Manage sales pipeline and forecast sales accurately.
• Provide regular sales reports and analysis.
• Collaborate with the operations team to ensure seamless service delivery.
• Participate in industry events and networking activities.

Requirements

• Proven sales experience in the cleaning or facilities management industry.
• Strong understanding of the general cleaning services market in Singapore.
• Excellent communication and interpersonal skills.
• Ability to build rapport and trust with clients.
• Strong negotiation and closing skills.
• Self-motivated and results-oriented.

FULL TIME EXECUTIVE 2 YEARS EXPERIENCES

CUSTOMER SERVICE , MARKETING/ PUBLIC RELATIONS , SALES/RETAIL , WHOLESALE TRADE

ABLE TO READ,SPECK AND WRITE CHINESE AND ENGLISH

SIMPLE COMPUTER KNOWLEDGE AND EXCEL SOFTWARE

Responsibilities

• Work closely with the sales team to generate local catering and meeting leads with close follow-up and monitoring of leads leading to conversion.
• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location: Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying.

At OTSAW, innovation knows no bounds. OTSAW Singapore-based robotics & AI company disrupting the Healthcare, Security and Cleaning sectors through the use of autonomous robots. We have customers in 20+ countries with a total of 1000+ robots deployed to date. The Robotics Solutions Sales Manager is a strategic and enthusiastic solutions driver who puts our customers at the core of everything we do. This role is responsible for developing industry-specific relationships, driving revenue by negotiating and optimizing complex opportunities, and using data and analytics to build a consultative solution for our customers. The Robotics Solutions Sales Manager will establish and strengthen key customer and channel partner relationships with a focus on driving revenue. This role is based in Singapore and will require regional travel.

Job Description

Regional Market

• Proactively make outbound calls, maintain follow-ups with regional partners, and conduct market research on potential leads to drive significant pipeline growth within the assigned region.
• Spearhead high-profile sales pitches and maintain positive customer/partner relations to achieve long-term partnerships.
• Support execution of strategic sales plan and setup of international sales network
• Work with existing products/services to find new channels and markets for distribution.

Singapore Market

• In charge of tenders, project quotations-related matters of assigned accounts.
• Responsible for service delivery of customer accounts and prioritization of work requests including full control and ownership of all escalations and issues.
• Accountable for establishing and achieving pipeline targets and coordinating related activities in alignment with management-approved objectives.
• Initiate cross-departmental alignments to achieve outstanding solutions and services for the customers.

Job Requirements

• Candidate must possess at least a bachelor’s degree/ Diploma in Business/Engineering or equivalent.
• At least 3-5 Year(s) of working experience in B2B sales and account management, preferably in tech or healthcare industry.
• Proven sales track record and hunter mindset.
• Proven troubleshooting skills within a support environment, including a strong sense of commitment and drive towards incident resolution.
• Excellent analytical, communication, and service management skills.
• Must be able to travel overseas to develop channel distribution network.
• Proficient in MS Office, MS Teams
• A team player with excellent time management skills.

Why OTSAW?

• Be a part of the revolutionary journey to transform the future of robotics
• Innovation Mindset, Simplifying Lives
• Dynamic work environment, offering great opportunities to learn and grow

• Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

• Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

• Stay updated on the latest security patches and updates for all systems and applications;

• Serve as the first point of contact for troubleshooting system and network issues;

• Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

• Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

• Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

• Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

• Set up and implement backup plans and business continuity plans for system applications and stored information;

• Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

• Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

• Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

• Minimum Degree in Information Technology;

• 1-2 years related experience;

• Familiarity with Server administration and switches configuration;

• Basic understanding of cyber-security;

• Ability to diagnose and troubleshoot basic technical issues;

• Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

• Good interpersonal skills and a team player;

• Strong communication skills with all team members;

• Attention to detail and focus.

Duties & Responsibilities:

• Oversee all administrative tasks to ensure smooth office operations
• Provide administrative support to all departments
• Obtain quotations for vehicle insurance and facilitate renewal of road tax, insurance bonds (for QC application) and other insurances related to projects
• Assist in organizing internal festive celebrations and office events
• Take minutes for meetings held by the admin department
• Assist the HR department with human resources tasks
• Assist in basic IT matters
• Perform other ad hoc duties as assigned

Requirements:

• Minimum 2 years of office administration experience.
• HR experience is an advantage.
• Strong interpersonal skills.
• Problem-solving ability.
• Good time management and organizational skills.

· Oversee food preparation method and maintain a consistent standard of products with compliance to SOP at all times

· Monitor and follow up on Central Kitchen’s overall hygiene standards, repairs & maintenance and food security issues

· Responsible for enforcing all hygiene all hygiene/health/safety rules and regulations (in Central Kitchen) in accordance to ISO22000:2018 standards and SFA

· Ensure all storage products (raw, semi and finished) are stored at correct storage conditions, properly labelled and are in FIFO & FEFO system

· Supervise & control storage conditions and truck delivery temperature to all outlets according to Food Safety requirements

· Investigate/handle any complaints regarding our products from outlets or customers

· Conduct food safety & food hygiene meetings and training as and when required

· Supervise stewarding in their daily upkeep of crockery and kitchen cleanliness

· Maintain ISO22000:2018 manual, documents and files by updating and upkeeping of all records

· Any other duties assigned by superior

· Diploma in Food Science with 1-2 years of relevant experience in Central Kitchen Management

Responsibilities:

• Manage accounts-related matters such as passing journal entries, posting to the general ledger, preparing a trial balance and final accounts, year-end adjustments, depreciation provision, bank reconciliation, control accounts, limited company accounts, statement of comprehensive income, statement of cash flows, liaise with the auditor, statement of changes in equity, and consolidation of company’s accounts.
• Ensure timely and accurate month-end closing process
• Prepare management reports, accounting schedules and reconciliation of accounts.
• Prepare quarterly/annually financial statement, balance sheet and profit & loss statement for the shareholders to review
• Contribute professional analysis and advice on the financial statement and management report
• Have knowledge of accounts payable functions including verifying suppliers’ invoices, initiating payments, data entry and maintenance & reconciliation of creditors’ ledgers
• Have knowledge of accounts receivable functions including AR ageing, preparing AR reports and monitor cash flow balance
• Perform ad-hoc assignments as & when required

Requirements:

• GCE “N” or “O” level qualifications
• At least 1 year of relevant working experience
• Preferably with knowledge of inventory software
• Positive attitude, ability to multi-task
• Detail-oriented and meticulous
• Possess the quality of a keen learner
• A sense of responsibility
• Able to work independently and meet tight deadlines

Interested candidates can send an application to zoey@ evorich.com.sg with a resume including personal particulars, current job, job descriptions, expected salary, the reason for leaving employment, date of availability and a recent photo.

Accountabilities:
1. Learner-Centered Service Delivery: Execute the day-to-day work processes for the smooth delivery of services to SIM GE learners. Support the Supervisor in monitoring the day-to-day work processes for the smooth delivery of services to SIM GE learners.
2. Leadership: Provide guidance to team members to perform their duties effectively and efficiently.
3. Performance Management: Conduct monthly analysis of the team's student interactions through the monthly scorecard; provide training and coaching to team members to improve performance if required.
4. Budgeting and Resource Allocation: Provide inputs for the annual budget of Student Services department.
5. Continuous Improvement and Innovation: Plan, review and supervise improvements on systems and processes to improve the efficiency and effectiveness of Student Services department.
6. Quality Control: Implement check procedure and monitors to ensure that SIM GE student interactions are responded to in accordance to policies, procedures and regulatory requirements. Support and coordinate audits on Student Services department.

Job Requirements:
Academic Education and Work Experience:
1. Preferably degree with at least 3 - 6 years of relevant work experience, including in a supervisory position, within a customer-focused environment, preferably in an education setting
2. Understanding of frontline customer/call centre operations, with knowledge of customer service and enquiry-handling processes
3. Bilingual with good command of spoken and written English
4. Working knowledge of Microsoft Office software

Skills:
1. Excellent interpersonal, communication and presentation skills
2. Good planning and organisational skills
3. Ability to engage effectively with people of diverse background 4. A team player who is able to work with academic staff and administrative support personnel

Personal Attributes:
1. Result-oriented
2. Resourceful
3. Able to work independently and as a member of multiple and varied teams

Duties & Responsibilities:

• Oversee and guide the Quality team to ensure effective quality control across the entire warehouse department.
• Collaborate with the Warehouse Manager to review and refine work instructions, ensuring clear and efficient operational procedures.
• Plan and conduct education and training programs to enhance the skills and knowledge of warehouse staff.
• Identify challenges in warehouse operations, analyze root causes, and implement solutions to improve quality and organizational efficiency.
• Develop and implement Kaizen (continuous improvement) strategies to enhance processes within the warehouse department.
• Plan and execute Internal Quality Assurance activities across all warehouses to maintain high-quality standards.
• Support the warehouse department in meeting and exceeding customer quality expectations.
• Manage the tasks and attendance of Quality team members, ensuring efficient and productive operations.
• Foster collaboration with managers and staff across Sankyu and other warehouses to optimize organizational performance.

Requirements:

• Diploma / Degree in Engineering and QMS related field with min 2 years of relevant experience
• Team player, good interpersonal and communication skills, able to work independently
• Good knowledge in ISO related management systems
• Candidate must possess at least Professional Certificate/NiTEC, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Bioengineering/Biomedical), Engineering (Environmental/Health/Safety), Engineering (Mechanical), Engineering (Mechatronic/Electromechanical), Logistic/Transportation or equivalent.
• Working location: Tuas (**Shuttle service is provided from/to Tuas West Road MRT**)

Duties & Responsibilities:

• Oversee all administrative tasks to ensure smooth office operations
• Provide administrative support to all departments
• Obtain quotations for vehicle insurance and facilitate renewal of road tax, insurance bonds (for QC application) and other insurances related to projects
• Assist in organizing internal festive celebrations and office events
• Take minutes for meetings held by the admin department
• Assist the HR department with human resources tasks
• Assist in basic IT matters
• Perform other ad hoc duties as assigned

Requirements:

• Minimum 2 years of office administration experience.
• HR experience is an advantage.
• Strong interpersonal skills.
• Problem-solving ability.
• Good time management and organizational skills.

· Regularly monitor and maintain hardware, software, networks, and servers to ensure optimal performance and security;

· Implement security measures such as firewalls, antivirus software, and intrusion detection systems to safeguard against cyber threats;

· Stay updated on the latest security patches and updates for all systems and applications;

· Serve as the first point of contact for troubleshooting system and network issues;

· Diagnose problems, provide technical support, and resolve hardware or software faults promptly to minimize downtime;

· Configure and maintain virtual private networks (VPNs) and virtual LANs (VLANs) to facilitate secure remote access and network segmentation;

· Conduct thorough research to identify software solutions that align with the company's requirements and objectives;

· Develop comprehensive IT policies and guidelines covering areas such as security protocols, equipment procurement, and replacement procedures;

· Set up and implement backup plans and business continuity plans for system applications and stored information;

· Conduct scheduled maintenance checks on equipment to avoid any undetected faults and unauthorized installations by any staff;

· Maintain proper documentation of licenses, hardware and software inventories and ensure that records are up to date and properly presented;

· Undertake any other IT related assignment that may be given by the manager and/or his/her designate.

JOB REQUIREMENTS:

· Minimum Degree in Information Technology;

· 1-2 years related experience;

· Familiarity with Server administration and switches configuration;

· Basic understanding of cyber-security;

· Ability to diagnose and troubleshoot basic technical issues;

· Ability to support PCs/Printers/Projectors/IT Peripherals Setup and Maintenance;

· Good interpersonal skills and a team player;

· Strong communication skills with all team members;

· Attention to detail and focus.

On behalf of the hiring company which is an Original Equipment Maker (OEM), we are looking for a suitable candidate to join them as a Technical Support Executive.

Responsibilities

• Work with the Service Department on Customers' enquiries.
• Carryout site (existing building) surveys and co-ordinate with Engineering team for the next steps
• Customer’s required lift features onto the existing lift/escalator system.
• Liaise with the Purchasing team to source the right products/parts.
• Support Sales Support Executive to propose the new features to the Customers.

Requirements

• Recognized Engineering Degree/Diploma or many years of lift repair experience
• At least 2 years in lift/escalator design and site working experience.

EA License : 2CC0971| EA Registration : R21101298

Duties & Responsibilities:

• Oversee all administrative tasks to ensure smooth office operations
• Provide administrative support to all departments
• Obtain quotations for vehicle insurance and facilitate renewal of road tax, insurance bonds (for QC application) and other insurances related to projects
• Assist in organizing internal festive celebrations and office events
• Take minutes for meetings held by the admin department
• Assist the HR department with human resources tasks
• Assist in basic IT matters
• Perform other ad hoc duties as assigned

Requirements:

• Minimum 2 years of office administration experience.
• HR experience is an advantage.
• Strong interpersonal skills.
• Problem-solving ability.
• Good time management and organizational skills.

Company presentation

Featured in the New York Times, the Guardian, the Economist, and CNN, Eureka Robotics is revolutionizing the field of robotics. Empowered by Robotics and A.I. research from NTU Singapore and MIT, Eureka Robotics delivers robotic software and systems to automate tasks that require High Accuracy and High Agility (#HAHA).

With offices in Singapore, France, and Vietnam, and distribution partners in China, Japan, and the USA, Eureka Robotics prides itself on helping clients, globally, achieve vastly improved productivity, lower costs, and better safety. Common uses include precision-handling, assembly, inspection, drilling, and many other domains.

Want to know more about us? Visit https://www.eurekarobotics.com or follow us on https://www.linkedin.com/company/eurekarobotics.

To apply for this position, please send an email (with your CV) to careers#eurekarobotics.com.

We are seeking an accomplished and visionary Chief Executive Officer (CEO) to lead our robotics automation company. The CEO will provide strategic leadership, drive operational excellence, and foster innovation to achieve growth objectives in the dynamic robotics industry. The ideal candidate will possess a unique blend of technical expertise, business acumen, and the ability to inspire a diverse team of professionals.

Key Responsibilities:

Strategic Leadership

• Define and implement the company’s long-term vision, mission, and goals in alignment with market opportunities and stakeholder expectations.
• Lead the development and execution of strategic plans to drive growth, innovation, and profitability.
• Evaluate industry trends, competitive landscape, and emerging technologies to position the company as a market leader.

Operational Management

• Oversee day-to-day operations, ensuring efficiency and alignment with strategic goals.
• Drive organizational performance through process optimization, operational excellence, and effective resource allocation.
• Establish key performance indicators (KPIs) to monitor company performance and guide decision-making.

Financial Oversight

• Develop and manage the company’s budget, ensuring sustainable financial health and profitability.
• Collaborate with the CFO to maintain robust financial controls, secure funding, and manage investor relations.
• Ensure compliance with legal, regulatory, and contractual obligations.

Innovation and Product Development

• Foster a culture of innovation, encouraging the development of cutting-edge robotics solutions.
• Collaborate with R&D teams to deliver high-quality, scalable, and customer-centric products.
• Evaluate and implement partnerships, acquisitions, or licensing opportunities to accelerate technological advancements.

Team Leadership and Culture

• Build, develop, and retain a high-performing executive team, ensuring alignment with company values.
• Promote a culture of collaboration, accountability, and continuous learning across the organization.
• Champion diversity, equity, and inclusion initiatives.

Business Development and Partnerships

• Identify and cultivate relationships with key customers, partners, and stakeholders.
• Represent the company at industry events, conferences, and in media to enhance brand reputation.
• Drive expansion into new markets and geographies, including strategic alliances and joint ventures.

Governance and Stakeholder Management

• Work closely with the Board of Directors and Investors to ensure transparency, effective governance, and alignment on strategic priorities.
• Provide regular updates to stakeholders on company performance, risks, and growth opportunities.

Qualifications:

Education and Experience

• Bachelor's degree in engineering, robotics, business administration, or a related field; advanced degree (MBA, PhD) is preferred.
• Proven track record of leadership experience in robotics, automation, or technology-driven industries.
• Demonstrated success in scaling businesses, managing P&L, and driving growth in a fast-paced environment.

Skills and Attributes

• Strong understanding of robotics technologies, automation solutions, and market dynamics.
• Exceptional strategic thinking, problem-solving, and decision-making abilities.
• Outstanding communication, negotiation, and relationship-building skills.
• Entrepreneurial mindset with the ability to navigate challenges and seize opportunities.
• Inspirational leadership with a commitment to fostering an inclusive and innovative workplace.

What We Offer:

• Opportunity to lead a pioneering company in robotics and automation.
• Collaborative and innovative work environment.
• Competitive compensation package, including equity options.

The Logistics Operations Executive is responsible for managing logistics activities and ensuring smooth operations across shipping, inventory management, and customs clearance. This role involves direct communication with suppliers and customers to ensure timely and accurate delivery of products.

Key Responsibilities:

• Logistics Recordkeeping: Maintain accurate records of logistics activities, including shipping, inventory, and delivery schedules.
• Inventory Management: Oversee inventory levels, ensuring stock accuracy and coordinating with suppliers to meet product demand.
• Shipping Procedures: Manage and coordinate the shipping of products, ensuring cost-effectiveness and timely delivery.
• Freight Forwarding & Customs Clearance: Work with freight forwarders to facilitate efficient transport and ensure all customs clearance procedures are followed.
• Customs Permit Declarations: Prepare and submit customs permit declarations to ensure compliance with regulations.
• Communication with Suppliers & Customers: Maintain clear and timely communication with suppliers and customers to resolve any issues and ensure smooth operations.

Requirements

Qualifications:

• Be a Singapore Citizen or Permanent Resident.
• Be a mid-career individual (aged 40 and above) seeking to transition to a new career path or role.
• Have a background in logistics, supply chain management, or related fields, with transferable skills and a strong interest in the relevant industry.
• Strong communication and interpersonal skills.
• A willingness to learn and adapt to new challenges in a dynamic environment.
• Proficiency in English (both written and spoken).

Skills & Competencies:

• Logistics Recordkeeping: Solid understanding of logistics documentation and record management to ensure accurate and efficient operations.
• Singapore Customs Regulations and Compliance: Knowledge of Singapore’s customs regulations and compliance requirements for smooth import and export operations.
• Hands-On Experience with Logistics Software (TradeNet): Proficiency in using logistics and trade management software, particularly TradeNet, to facilitate customs declarations and document management.
• Communication Skills: Strong verbal and written communication skills to effectively liaise with suppliers, customers, and internal teams, ensuring clear and timely information exchange.

Eligibility for Mid-Career Pathways Programme:

• Singapore Citizen or Permanent Resident.
• Aged 40 and above, with an interest in transitioning to a new career in logistics.
• Duration of the Programme from 21 November 2024 to 27 August 2025.

Job Responsibilities

• Support in outreach and engagement strategy and implementation to sign up to Health Together and encourage enrolment to primary care

• Engage internal and community stakeholders e.g. grassroots organisations and social service agencies with operations team to reach out to the residents

• Plan & execute engagement events to promote health programs to residents

• Support in planning & implementing Healthier SG engagement initiatives

• Understand the needs of the residents through outreach and feedback to planning and operations team

• Carry out projects/assignments as and when assigned

Job Requirements

• Bachelor degree in Business or any health related discipline

• Minimum 4 years of working experience, preferably in healthcare or events planning.

• Excellent written and verbal communication skill

• Event planning and execution skill

• Project Management

• Account Management

• IT savvy and good Microsoft office skills

• Resourcefulness in problem solving resilient in overcoming challenges

• Able to multi-task and work under tight timelines

• Good analytical and organization skills

• Attention to detail

As part of the national HealthierSG initiative to transform the way healthcare is delivered, NUHS Regional Health System Office (RHSO) is setting up a Care and Call Centre (CareHub) to support the western population through phone calls, telemedicine and digital communication platforms to become healthier and take charge of own health.

You will be responsible to support the smooth operations and administration of CareHub. Your exceptional organizational skills, discretion, and ability to handle complex tasks will be instrumental in ensuring operation success. You will be instrumental in supporting the monitoring of CareHub’s key performance indicators (KPIs) and ensuring that CareHub’s service standards are met to deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will also participate in the development, implementation and review of CareHub’s functions and initiatives, as well as be a knowledge champion to continuously support our call centre officers to obtain and maintain competency in managing resident and partners’ queries within KPIs and standards. You will have the opportunity to be part of a dynamic team and we are looking for like-minded individuals to join us who are positive, passionate about service experience with a quality improvement mindset.

Roles and Responsibilities include but not limited to:

1. Knowledge champion: Part of the first line which Call Centre Officers can approach for complex queries and clarification on CareHub’s workflows.
2. Curate and review knowledge based on cases and upcoming initiatives in a timely manner with proper documentation and tracking of when and which articles are due for review. This involves the creation, review and upload of articles to ensure a relevant knowledge management system to support the Call Centre Officers.
3. Support the training and refresher of CareHub team for new and existing staff. For example, being one of CareHub trainer to the creation and implementation of knowledge quizzes and competency refresher sessions.
4. Conduct audits on call and email cases to ensure standards are met with proper documentation and basic visualization charts to support high-level reporting to management.
5. Support in the identification of training and service gaps through analysis of call centre’s data and collaborate with team to implement initiatives to close gaps.
6. Troubleshoot basic IT issues and escalate complex IT incidents to the appropriate parties in accordance with workflow / protocol and follow-through till resolution.
7. Coordinate and facilitate staff training programs and workshops, ensuring proper documentation and tracking of training activities and budget.
8. Support in the manpower planning and scheduling to ensure there is sufficient manpower helming the CareHub’s hotline and email.
9. Asset management which includes the update and maintenance of asset record on a regular basis.
10. Support procurement activities by researching and identifying potential suppliers. You will be responsible for requesting and reviewing price quotations, negotiating terms, and making purchase recommendations. Your role will also involve maintaining inventory records and ensuring the timely delivery of goods and services.
11. Play a vital role in the on-boarding process of new employees, handling administrative tasks such as coordinating paperwork, updating and coordination of the training plan and schedule, updating email distribution lists, setting up workstations, and providing necessary resources. Additionally, you will be responsible for managing off-boarding activities, including the collection of company assets, conducting exit interviews, and updating relevant records.
12. Collaborate with other departments to support the operations and administration of CareHub eg. work with the finance department to track and monitor budgetary expenditures.
13. Coordinate and schedule meetings which will involve the booking of rooms, arranging necessary equipment, and ensuring all logistical aspects are well-organized.
14. Undertake additional administrative tasks as required. These may include data entry, filing, and providing general office support. You will also have the opportunity to support other departments with various projects and initiatives on an as-needed basis.

Qualification Required and Area of Discipline

• At least Diploma qualification
• Positive attitude with a customer experience mindset
• Highly independent, self-motivated and collaborative in team setting
• Good interpersonal communication and writing skills
• Highly adaptable and good situational judgement.
• Meticulous
• Experience in training and audit related roles in call centre or service line will be advantageous.
• Ability to speak various languages will be advantageous.
• Proficiency with Microsoft suite of applications
• Open to work extended hours eg weekends
• Note: Current working location is in the West.

• Position : Sales Associate/Promoter (Smart Home Appliance) – Up to Gross $4,000 or more
• Location : Plaza Sing, Ubi, Funan or Loyang
• Working hours : Wednesday to Sunday | 11am to 8pm | 5 Days ONLY
• Salary (commensurate with experience) : Basic Up to $3,000 + Commission of Average $1,000 or more + Performance Bonus + 14 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Smart Home Appliances

Responsibilities:

• Promote and demonstrate smart home products to customers.
• Present product features, benefits, and technical specifications to distributors.
• Provide excellent customer service and address inquiries.
• Collaborate with the sales team to achieve targets.
• Set up and maintain attractive product displays.
• Conduct clear and concise product demonstrations.

Requirements:

• Minimum of Diploma levels with sales-relevant courses
• Passion for technology and eagerness to learn
• Team player with adaptability and willingness to work flexible hours.
• Excellent presentation and public speaking abilities.

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Sales & Project Engineer (Equipment) – Up to $4,500 Basic – Boon Lay - No Experience Required!
• Location : Boon Lay
• Working hours : 5 Days Work Week – 8.45 AM to 6.15 PM
• Salary (commensurate with experience): Up to $4,500 + Performance Bonus + Medical & Dental + Hospital Insurance + Company Van provided
• Duration : Permanent
• Industry : Supply of Equipment for Key Environmental Protection Projects

Main Responsibilities:

• Achieve individual sales target by conducting the full sales cycle of lead generation, follow-up, service delivery and closure of transaction.
• Detail work includes managing and interpreting customers’ requirements by talking to them and assessing equipment needs, preparing and delivering of sales proposals, technical presentations, show how the company’s products are better than the competitors and following up with suppliers and stake holders.
• Achieve individual sales target by conducting the full sales cycle of lead generation, follow-up, service delivery and closure of transaction.
• Detail work includes managing and interpreting customers’ requirements by talking to them and assessing equipment needs, preparing and delivering of sales proposals, technical presentations, show how the company’s products are better than the competitors and following up with suppliers and stake holders.
• Execute and follow through the sales plan set by the manager with the aim to expand the company’s customer base and ensure its strong presence in Singapore.
• Work as a team to gather information to submit tender.
• Continuously improve on own’s knowledge on supplier’s products with the aim to introduce technology that add value to the customers.
• Review sales activities with the management on a weekly basis, including the status of prospective customers, plans to meet sales goals and status on deadlines.
• Working with the Sales Manager, produces report regularly to communicate with supplier on sales activities and status of project.
• Any other ad-hoc duties as assigned

Requirements:

• Minimum Diploma in Engineering
• Minimum 1 year of related experience or no experience is welcome too!
• Must posses Class 3 Driving License
• Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Jeslyn Tan

Associate Consulting Director (APAC)

Reg no.: R21101247 | EA No: 13C6684

Thank you for your interest in this position. Our shortlisting period is 3 working days. Only shortlisted candidates will be contacted for further consideration.

If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend that you continue your job search to maximize your opportunities. We wish you all the best and should we have any suitable roles that match your experiences/ qualifications/ preferences, we will reach out to you.

• Position : ALL WELCOME - Technical Sales Engineer (NO EXP REQUIRED/TRAINING PROVIDED) - Up to $4500
• Location : West – Bukit Batok Crescent
• Working hours: Monday to Friday | 8.30am to 5.30pm
• Salary (commensurate with experience) : Up to Basic of $4,500 + Average Incentives of $1,000 + AWS + Variable Bonus + Transport Reimbursement/Allowance + Mobile Phone Allowance + Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : Industrial Automation

Main Responsibilities:

• Responsible for preparing quotations, proposal according to customer’s requirements
• Plan sales visits, customer calls
• Service existing clients and proactively identify and develop new customers and markets
• Conduct product training and presentation to customers
• Follow up on sales lead, sales orders and deliveries
• Provide application/product support to customers and internal sales team
• Provide post sale and presale application and sales support by analysing and recommending solutions to meet customer’s needs.
• Using technical skills to demonstrate to potential customers the usefulness of the product and how it may suit the customer better than competing products..

Requirements:

• Diploma/ Degree in Electronics / Electrical / Engineering/ Industrial/ Mechatronic/Mechanical
• No experience required/ Entry level candidates are welcome to apply
• Training on products will be provided
• Bilingual in English and Mandarin to communicate with colleagues who can only speak in mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position: Estate Planner (Banking/Insurance/B2B Sales Experienced Welcome) – Up To Gross $6,000 or more
  Location: Central – Clarke Quay (Near MRT)
• Working Hours: Monday to Friday | 9am to 6pm
• Salary (Commensurate with experience): Up to $3,000 Basic + Average Commission of $2000 - $3000 + Annual Leave + Medical Benefits + Variable Bonus
• Duration: Permanent
• Industry: Wealth & Estate Management

Main Responsibilities:

• Draft and review wills, trusts, LPA and other estate planning documents
• Provide clients with financial and legal advice regarding estate planning
• Analyze clients' financial situations and develop customized estate plans
• Advise clients on probate application and costs
• Coordinate with other professionals to complete estate plans
• Conduct regular reviews of clients' estate plans to ensure they remain up-to-date
• Assist clients in transferring assets to beneficiaries through various legal mechanisms
• Educate clients on the importance of estate planning and help them understand their options
• Help clients establish guardianships and conservatorships as needed

Requirements:

• Diploma/Degree in business administrative or relevant field with experience in direct sales or banking or insurance.
• Exceptional client relationship management skills
• Motivated, sales-driven
• Bilingual in English and Mandarin to communicate with associates who can only speak Mandarin

Email to: [email protected]

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684

• Position : Furniture Sales Consultant (Luxury Designer Furniture/5 Day Work) - UNCAPPED COMMISSION
• Location : Downtown - Bencoolen
• Working hours : Monday - Friday 10.30am - 8pm | Saturday to Sunday shift hours (2 weekend off per month)
• Salary (commensurate with experience) : Basic Up To $3000 + Uncapped Commission + Performance Bonus + OT payable + 16 Days Annual Leaves + Medical Benefits
• Duration : Permanent
• Industry : High End Designer Furniture

Main Responsibilities:

• To ensure monthly and annual sales target set are achieved.
• Attending to client's enquiries ; updating clients with company information, promotions and events.
• To review the customer’s order to deliver report on a weekly basis and ensure order notes remain current.
• To ensure the timely update and input of all client’s details into the system (GP) and any other relevant databases.
• To host company events and attend external trade events when required.
• To assist in introduction and training of new staff in GP, company policies, discipline and procedures, ordering processes, etc
• To work on duty roster with co-colleague to ensure enough manpower is on duty to manage the showroom to provide a memorable shopping experience.
• Maintenance of the showroom, ensuring all items are kept in a clean and presentable manner.
• Coordinating with the warehouse for specific delivery requirements or updates that have been discussed with the client.

Requirements:

• Minimum of Higher Nitec Level with at least 1-2 year sales experience or relevant experience.
• Independent and proactive.
• Great communicating skills and team player.
• Bilingual in English and Mandarin to communicate with Chinese clients who can only speak mandarin.

Email to: [email protected]

Do visit www.facebook.com/search.personnel and https://www.instagram.com/search.personnel for more job listings and career tips!

***We do not charge our candidates any referral fee nor bind them with any contract.***

Chloe Ong

Senior Consulting Manager (APAC)

Reg no.: R22105510

EA No: 13C6684