Job Responsibilities:

• Take charge of day-to-day sales operations, and attend to walk-in customers.
• Responding to incoming email and phone inquiries, preparing quotations and proposals
• Develop, identify, and create new sales opportunities with both new and existing customers
• Provide pre-sales and after-sales support to customers
• Work closely with relevant teams to ensure smooth functioning
• Maintain and expand the company's existing client base to achieve sales targets and business goals
• Build rapport with existing customers to achieve continuous support by constantly monitoring their progress and attending to their needs
• Follow up and update the status of the quoted project to maximize the possibility of securing the project.
• Update and provide monthly sales forecasts and progress reports as and when required.
• Ad-hoc assigned related to Sales matters

Job Requirements:

• Min 2 Years of sales or sales admin experience
• Min Diploma in Business Administration or related major
• Good negotiation skills, self-driven and results-oriented
• Strong interpersonal and communication skills
• Computer literacy in Microsoft Office, Excel, and Outlook
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams

COMPANY DESCRIPTION

A leading general insurer with a local presence of over 100 years, MSIG Singapore offers an extensive range of insurance solutions for commercial and personal risk protection, enabling the security and safety of individuals and businesses. MSIG Singapore holds an A+/Stable financial rating by Standard & Poor's.

A testament to its growing strength and influence, MSIG Singapore has garnered numerous awards for delivering digitally innovative and customer-centric solutions. In 2023, 2022 and 2020, MSIG Singapore was awarded Insurance Asia Awards' Claims Initiative of the Year.

MSIG is a subsidiary of Mitsui Sumitomo Insurance Co., Ltd, and a member of the MS&AD Insurance Group one of the largest general insurance groups in the world with presence in 50 countries and regions globally, 18 of which are in Asia Pacific including all ASEAN markets as well as in Australia, New Zealand, China, Hong Kong, Taiwan, South Korea and India. Headquartered in Japan, MS&AD is amongst the top non-life insurance groups in the world based on gross revenue.

RESPONSIBILITIES

Staff Development

1. Supervise, mentor and coach junior staff by enhancing their product/ market knowledge.

Client Management

1. Identify and develop potential business areas and maintain professional relationship with existing and potential customers. This shall include provision of technical advice on customers' insurance need.
2. Review, accept and underwrite business within Risk Acceptance Authority and guidelines including claim matters, recommendations on wordings and liaison with MSI Japan, MSIG Asia, overseas Business Units and reinsurers.

Others

1. To participate at company level committees for ad-hoc projects to improve and expand Company's operations/ business.
2. Manage and implement proper credit control procedures and bad debt recovery.
3. To review and improve the Department's operation/ business.
4. To undertake any other duties as may be assigned.

1. Tertiary education
2. Relevant qualifications in general insurance (minimum CGI & HI)

1. Minimum 3 years experience in general insurance industry
2. Sound knowledge of general insurance
3. Management Skills
4. Business acumen
5. Strong communication and interpersonal skills
6. Leadership with burning drive for results
7. Strong marketing and portfolio management

• Create leads through various channels such as cold calling, networking, and referrals.
• Identify potential clients and present the products/services according to their needs and requirements.
• Monitor project progress, performance, and issues, and take corrective actions.
• Always display excellent customer service and maintain long-term relationships with clients.

Requirements:

• Diploma and above.
• At least 2 years of B2B sales experience preferably in Corporate Gifts.
• Sales driven with good presentation and negotiation skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Regional Senior Sales Executive / Sales Executive - TK

Job Responsibilities:

• Responsible for selling Engineering-Plastics Raw materials to both current and potential clients.
• Create quotations and negotiate prices according to the company's policies.
• Coordinate and guarantee successful delivery to clients as needed.
• Sales planning, forecasting, and other sales-related reports.
• Collaborate closely with the sales coordination team.
• Communicate with other departments concerning client delivery and payment concerns.
• Reports to Sales & Marketing Manager
• Business trip for Sales-East Asia will be required

Job Requirements:

• At least 2 years of B2B Sales working experience
• Candidates from Manufacturing industry /Chemical/Industrial materials / Trading/ Electronics/Engineering industries are welcome
• Able to handle both sales activities and sales documentation
• Ability to manage overseas distributors
• Responsible, able to work in a team and have a humble and willing to learn attitude

Interested applicants please send your resume in Microsoft Word/PDF Format to Tiffany, [email protected] with email subject header "Job Application for Regional Senior Sales Executive / Sales Executive - TK ".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find our Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

(Koh Jia Wen)

(R1104633)

Key Responsibilities:

• Support the origination, business development, execution and marketing of private equity investment opportunities (originated from both investors and aspiring companies / issuers)
• Primary responsibilities will include preparation and review of marketing materials, review of key transaction documents for the financing or investment in end clients, including pitch books, investment memorandum, marketing presentations.
• Development of various types of financial models to validate debt and equity investment or financing structures.
• Undertake and perform valuation, compile research materials and perform both quantitative and qualitative analysis on markets, companies and industries.
• Actively lead in the development of relationships with other financial partners in the region, and assist in generating leads and relationships with new and existing clients in order to expand the business.
• Affinity for current events, critical issues, and relevant news.

Requirement:

• Demonstrated track record of successful transactions for HKEX IPOs as a principal officer/Deal execution/private equity funds and/or direct equity investments in developing markets
• Possess at least 7 years of relevant relevant professional experience in investment banking, private equity, structured financing, primary and private placement and M&A in Asia Pacific and or management consulting.
• Direct investing experience with a private equity fund, fund of funds, institutional investor, sovereign wealth fund, or similar entity, with a focus on equity and quasi-equity investments preferred
• Mandarin fluency is strongly preferred, along with solid knowledge of the China market.

Interested applicants, please send your resume to [email protected]

We are looking for a qualified company secretary in an executive / senior executive position to work independently and creatively with clients in all areas of corporate secretarial work ranging from incorporation, preparing resolutions and amendments to company constitution, filing of annual returns, maintaining minutes’ books and statutory records, share allotments and transfers and other ad-hoc duties and assignments.

Requirements:

· At least 5 years of relevant corporate secretarial experience

· CSIS / ICSA qualified will be preferred

· Candidates with experience handling listed companies will be viewed favourably

· High work standards with strong attention to details

· Team player with proactive approach

Kindly state full details of qualifications, experience, current and expected salary in your resume.

(We thank all applicants for writing in. Only shortlisted candidates will be notified. All applications will be treated with the strictest confidential).

95

About Company:
The Group is founded in 1930. Singapore office set up in 2010. Our client is a well known manufacturer and exporter/importer of precision flow control equipments. The company has built a line-up of products for a wide variety of applications from products for the semiconductor industry to aerospace rockets to hydrogen fuel cell industry.

Job Description:
- INDUSTRY RATIO:
- Semiconductor industry: >90%
- General industry: ~10% (oil & gas, chemical & petrochemical, power plant & others)
-
- Responsible to sales activities for the semiconductor industry, including other general industries (e.g. oil & gas, chemical & petrochemical, power plant & others)
- Service, upsell and build rapport with existing customer accounts. Identify and pursue new business opportunities.
- Handle customer enquiry, clarification of technical specifications, quotations activities.
- Provide sales support between customers and HQ in Japan.
- Analyze market trends and competitor activities to position the company’s products effectively.
- Monthly/Quarterly/Yearly demand planning and forecasting.
- Other ad hoc duties as assigned by the company.

Job Requirements:
- Possess at least a Diploma/Degree in Engineering related field.
- At least 3 - 4 years of relevant sales experience at parts manufacturer for the OEMs (Original Equipment Manufacturers), and/or Semiconductor front-end fab in Singapore.
- Familiarity with semiconductor manufacturing processes and supply chains.
- Self-motivated, organized, and capable of working independently with minimal supervision.
- Willing to travel as and when required.
- Must possess own car
- Good personality, time-management and teamwork

Compensation:
- Working location: South East, Singapore
- Working hours: Monday to Friday 8.30am - 5.30pm
- AWS
- Variable Bonus (Twice a year)
- Annual Leave: Start from 14 days (Max: 21 days)
- Car Allowance: $800 per month
- Car Park: Provided near the office
- Medical Benefit: $4,000 per year (Outpatient, Dental and Flexi Health)

Job Description & Requirements

We are looking for a competitive and proactive promoter who will strive to meet customer acquisition and revenue growth objectives for our brand, by promoting the products and/or services we provide. You will be responsible for advertising our products and/or services through marketing activities, such as in-person demonstrations, at different events.

To be successful as a promoter you must stay up to date with product and/or service features and represent the brand in a professional and positive manner.

Promoter Responsibilities:

· Setting up and maintaining a demonstration area, such as a table, stand, or booth at various events.

· Keeping the demonstration area tidy and well stocked with products, samples, and/or literature.

· Demonstrating the features of a product or service to potential customers.

· Employing interactive materials such as videos, charts, or slideshows to share information about a product, when necessary.

· Answering any questions potential customers might have about a product or service.

· Processing customers’ payments.

· Generating reports that outline customers’ interest levels, questions asked, number of products/samples/literature sold and/or distributed at various events.

· Staying up to date with product or service features.

Promoter Requirements:

· High school diploma.

· Proven working experience as a promoter.

· Excellent communication, presentation, and leadership skills.

· Proven track record of successful promotions.

· Customer-oriented approach.

· Outgoing and friendly personality.

· Professional appearance.

· Proficient in Microsoft Office Suite.

· able to work on Weekend and PH

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Multi-National Company managing Co-working space/offices looking for LEASING EXECUTIVE (SALES).

Job Description:

• Complete performance requirements under the supervision of the Leasing Manager
• Release office rental information through various media channels
• Clearly and professionally reply customer inquiries and advice various services provided by the company
• Show clients around the property/premises
• Liaise with different third party contractors or agents to achieve sales prospects

Requirements:

• Possess a Diploma in any discipline, preferably in communications
• Good communication skills at all levels
• 2-3 years experience in office space/office building leasing or office brokerage
• Responsible, with up-market analysis ability and good service awareness
• Fluency in both verbal and written English
• Friendly, energetic and cheerful personality
• Coordination skills, team spirit, outgoing personality
• Ambitious, willing to learn new things and have a clear long-term career plan
• Able to start work immediately or within a short notice

Job description

Responsibilities

• Respond to telephone/online catering sales enquiries
• Build and maintain good client relationship and rapport
• Solicit new corporate clients through cold calling and sales visit
• Assist clients in professional event planning, packaging and menu selection
• Keep abreast of trends and developments in catering industry
• Actively brainstorming of creative ideas in improving catering services to clients
• Account for sales and profitability of event orders and ensure smooth operations of catering functions

Requirements

• Possess O Level / Diploma / Degree in Business, Marketing with at least 5 years of relevant experience in F & B industry will be an advantage
• Able to converse effectively in English and Mandarin to manage Mandarin speaking clients
• Self discplined, proactive and have strong sense of urgency
• Must be self-driven, dynamic, meticulous, creative and sales oriented
• Outgoing personality, highly motivated, independent individual and yet an inclusive team player

Working days: 5 days

Location

• Located in the West (Pandan Loop)

Interested candidates are invited to apply online with a comprehensive resume, via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying

Job Types: Full-time, Permanent

Attention Recent Graduates and Service Industry Professionals!

Are you seeking an exciting career opportunity? Look no further!

At Euphoria Organisation, we are dedicated to building a team of passionate and driven individuals to join our Sales & Marketing division. No prior experience is required—simply bring your enthusiasm and determination, and we will provide the necessary training and support.

About Us:
Euphoria Organisation collaborates with leading brands in the service industry, delivering impactful results while maintaining a commitment to authenticity.

What We Offer:

• Personalized mentorship from high-performing team members
• Opportunities for significant personal and professional development
• Accelerated career advancement
• Engaging team-building events

Key Responsibilities:

• Interact with consumers directly to promote our campaigns
• Mentor and support new team members
• Contribute to the successful execution of marketing initiatives

If you are ready to take the next step in your career, we invite you to apply and become part of our dynamic team!

Customer Service

• Attend to all customers' enquiries / issues as follows: Contracts and agreements, Quotation/pricing negotiations, Coordination of new models and design issues, Prototype sample order fulfillment, Mass production order fulfillment, Schedule change management (including stock/disposal management), Delivery and quality issues, Customer complaints, Customer specifications/requirements & Customer payments and credibility

Marketing & Sales Plan / Forecast

• Analyse customer demand and provide sales forecasts to superiors.
• Collect and analyse customer and market information in a timely manner.
• Develop and implement short and long term plans to increase market share.
• Regularly visit and contact customers to enhance Customer Relationship Management (CRM) and gather the latest information.
• Coordinate with the business unit (BU) and/or factories for managing customer forecasts.

New Customer Development Activities

• Execute plans for developing new customers.
• Collaborate closely with BU and factory representatives on new customer development activities.
• Assist the Product Management & Marketing (PMM) group in implementing and executing plans for new customer development.

Other Responsibilities:

• Prepare budgets as assigned by superiors.
• Manage overall stock planning and consignment/stock customers if assigned.
• Ensure prompt collection of payments from assigned customers.
• Execute any tasks assigned by superiors to achieve departmental and business targets.
• Participate in company committees, projects, or audits if assigned.
• Support customer/company workshops/programs.
• Assist with PMM or Business Development Department (BDD) activities as needed.
• Any ad-hoc assignments assigned by management from time to time.

Requirements:

• Bachelor’s degree in Business, Marketing, Polymer Science, or a related field.
• Minimum of 1-3 years of experience in sales, marketing, or trading roles.
• Proven B2B sales experience in handling electronics/semiconductor materials (e.g., adhesives, chemical products used in semiconductor front-back processes), is highly desirable.
• Highly self-motivated, independent, and resourceful individual.
• Strong team player with excellent communication, presentation, and negotiation skills.
• Proficient in Microsoft Office applications and Salesforce.
• Willingness to travel overseas frequently for customer visits and business meetings.
• Excellent spoken and written English skills.
• Proficiency in Japanese (spoken and written) is preferred for communication with Japan HQ, but not mandatory.

You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management. Selling large format printing services and digital signage solution.

Job Responsibilities:

• Achieve growth and hit sales targets

• Responsible for achieving individual sales targets set by the company.

• Present sales, revenue and expenses reports.

• Manage other administrative matters. (Eg. prepare quotation)

• Others Ad hoc duties as assigned by director.

Requirements:

• Have relevant experience in exhibition, printing/ signage, digital signage or design industry.

• At least 5 years of sales experience preferred.

• Own customer base

• Self-driven and motivated, must be willing to learn, good communication skills.

• Min "O" Level

Salary + Commission + Transportation Allowance with own transport

MAIN PURPOSE

The Sales Operations & Administrative Executive will provide clerical and administrative support to the sales team in the Cosmetics & Fragrance Division. He/She must be highly organized, detail-oriented, and have excellent communication and customer service skills.

KEY RESPONSIBILITIES

Operations

• Provide administrative and operational support to Sales Manager
• Responsible for retailer new product listing, promotion templates and additional miscellaneous forms
• Manage team of Sales Representatives and ensure that the team has adequate product knowledge through product training and sales demonstrations
• Build and maintain effective relationships with key accounts/customers and establish strong in-store presence of brand/product
• Ensure inventory availability in distributors/customers according to the service level agreement
• Optimise efficiency of service and retail operations to improve productivity and management of inventory

Administrative

• Generate reports requested by sales team
• Processing returns from retailers
• Processing orders & FOC request from free standing store
• Managing retailers/vendors invoicing, creating & tracking POs & performing MIGO
• Providing monthly accruals of expenses incurred
• Assisting to submit retailers forms or request for the trade
• Consolidating field feedbacks on store issues & competitor updates
• Managing meetings and booking rooms
• Performing administrative tasks such as filing, photocopying, scanning documents etc.
• Maintaining client databases and updating customer contact information
• Managing product requisition & deliveries
• Maintaining regular inventory records & out of stocks update for trade
• Assisting with adhoc projects and job requests as needed

REQUIREMENTS

• Proven experience as an administrative assistant, sales support representative, or similar role, ideally minimum 2 years’ experience
• Strong written and verbal communication skills
• Proficient in Microsoft Office, with aptitude to learn new software and systems
• Excellent organizational and time-management skills and able to multitask
• Accurate data entry and attention to detail
• Have good analytical and creative problem-solving skills

PLEASE NOTE

Interested applicants, please apply directly via Shiseido's career page using the link right below for faster processing of your application. Thank you.

URL: https://careers.shiseido.com/job/Singapore-Singapore-Sales-Operations-&-Administrative-Executive-01/1161361801/

Attention Recent Graduates and Service Industry Professionals!

Are you seeking an exciting career opportunity? Look no further!

At Euphoria Organisation, we are dedicated to building a team of passionate and driven individuals to join our Sales & Marketing division. No prior experience is required—simply bring your enthusiasm and determination, and we will provide the necessary training and support.

About Us:
Euphoria Organisation collaborates with leading brands in the service industry, delivering impactful results while maintaining a commitment to authenticity.

What We Offer:

• Personalized mentorship from high-performing team members
• Opportunities for significant personal and professional development
• Accelerated career advancement
• Engaging team-building events

Key Responsibilities:

• Interact with consumers directly to promote our campaigns
• Mentor and support new team members
• Contribute to the successful execution of marketing initiatives

If you are ready to take the next step in your career, we invite you to apply and become part of our dynamic team!

Have you always wanted to work on key accounts in enterprise sector, develop and strengthen account wide relationships and deal with the most advanced technology in the market today?

Our Account Executive role could be the next challenge in your career. From understanding of customer’s needs to proposing the most feasible solution, you will always be at the heart of new opportunities!

Roles & Responsibilities:

• Manage sizable commercial (Non-Named Enterprises, Midmarket & SME) business in Singapore
• Must have experience handling commercial accounts and partners in Singapore
• Understands the channels and has strong channel CXO level relationships with both T2 partners and Distributors
• Experience in both direct and channel sales a plus
• Territory business planning and execution - understands and has executed partner programs and incentives
• Technology orientation and can articulate well at CXO levels
• Proficiency in driving growth through the process - By leveraging Partner Account Planning, marketing, channels, etc.
• Strong exposure in working with Inside sales team and is seen as a territory leader
• Proven track record by exceeding business quotas
• Salary is negotiable and will commensurate with your experience.

Requirements:

• University Degree/ Polytechnic Diploma
• Background in Computer Science or Computer Engineering is a plus
• Presales Experience in IT services preferred
• Knowledge of Commercial arrangements
• Good interpersonal and communication skills
• Experience in managing multiple stakeholders preferred
• Dynamic and able to adjust in a fast-paced environment
• Negotiation Skills
• Presentation Skills
• Deal Maker skills

-7 Temasek Boulevard,038987

-Full Time

-Entry level

-3 years experiences

Roles & Responsibilities

Job Description:

The specific responsibilities for this position:

• Process invoice, packing list, L/C negotiation and submission to bank
• Handling of LC negotiation and other modes of payment
• Follow up on Letter of Credit and payments according to contracts.
• Liaise with warehouse for packing / shipping instructions
• Process customers' orders to support the day to day logistics operations.
• Liaise with freight forwarders / Shipping Lines on Shipment Bookings
• Assist in liaising with customers and freight forwarders on delivery and schedules.
• Work closely with Operations personnel to resolve order or shipment related issues.
• Any other duties as required

Required Skills and Experience:

Additional Information:

• Career Level: Entry Level
• Qualification: Diploma, Advanced/Higher/Graduate Diploma
• Job Type: Full-Time, flexible work hours
• Job Specializations: Export & Import docs,Logistics, Letter of credit
• Language：Fluent written and oral Mandarin

Responsibilities:

• Provide administration support to sales and reservation team (hybrid role)
• Handle telephone enquiries
• Ensure all reservation details are entered timely and accurately into the system.
• Organized and maintain an up-to-date filing system
• Perform other ad-hoc admin duties

Requirements:

• Min O Level Qualification or equivalent with 1 year of hospitality experience preferred.
• Good interpersonal skills and positive working attitude
• Good team player yet able to work independently

Interested parties please email resume and expected salary to [email protected]

• Pick up point from Orchard MRT station
• Staff meals provided

We are looking for a candidate passionate about reducing carbon emissions in the built environment through intelligent energy management. We do this via the EnX™ Sustainability Suite – an Enterprise IoT platform using AI to integrate sensor data and intelligent controls to perform Energy Monitoring, optimise ACMV, Lighting and Plug Loads, as well as manage Air Quality, Occupancy, Water Quality and Data Centre Infrastructure. Our customers have reduced energy consumption by up to 40%.

Responsibilities

• Lead Generation: Identify and qualify potential customers through various channels, including cold calling, email campaigns, and social media.
• Sales Presentations: Conduct product demonstrations and presentations to prospective clients, highlighting the benefits and features of our software solutions.
• Relationship Building: Develop and maintain strong relationships with key decision-makers and stakeholders within target organizations.
• Sales Pipeline Management: Manage and update the sales pipeline using CRM software, ensuring accurate and timely reporting of sales activities and progress.
• Negotiation and Closing: Negotiate terms and close sales deals to achieve or exceed sales targets.
• Customer Support: Provide post-sales support to ensure customer satisfaction and retention.
• Market Research: Stay informed about industry trends, competitive landscape, and customer needs to effectively position our solutions.

Job Requirements

• Diploma or Degree in Business, Marketing, Electrical Engineering, Computer Science or a related field.
• At least 2 years of Inside Sales experience handling both inbound and outbound marketing, preferably in building services or enterprise software.
• Good interpersonal and communication skills, passionate about technology, capable of working independently, and highly organized with strong attention to detail.

As Indoor Sales Executive (CCTV), you will be responsible for promoting and selling our range of CCTV products and solutions to customers, both through direct interaction and by managing inbound inquiries

Job Descriptions:

• Proactively reach out to existing and new customers through phone, email and in-person interactions to understand their CCTV needs, while also managing inbound sales inquiries and following up on leads to drive conversions
• Provide expert advice on product specifications, features, and benefits to assist customers in making informed purchasing decisions
• Develop and maintain strong customer relationships through consistent follow-up and excellent customer service
• Maintain up-to-date knowledge of industry trends, product offerings, and competitor activities
• Prepare, present, and deliver sales presentations, proposals, Deal Registrations for salespersons and quotations to showcase the CCTV product range and its features to customers
• Collaborate with technical teams to ensure seamless delivery and provide excellent pre- and post-sales customer support, including follow-up assistance to ensure a positive customer experience
• Collaborate with the marketing team to drive lead generation, develop effective sales strategies and implement promotional materials and campaigns
• Maintain accurate records of sales activities, customer interactions and feedback in the CRM system
• Achieve individual and team sales targets, consistently meeting or exceeding sales target set by the management to contribute to the overall growth of the business

Job Requirements:

• Min. 2 years of experience in similar sales role, preferably in the CCTV or security system industry
• Strong communication and interpersonal skills to build rapport with customers with excellent negotiation and problem-solving abilities
• Ability to understand CCTV technical product specifications and convey them to customers clearly
• Detail-oriented, self-motivated with a results-driven attitude and able to work independently as well as part of a team
• Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters

Experience:

• 3 to 5 years of proven success in sales, preferably within a B2B environment.

Skills:

• Proficient in sales, negotiation, and communication.
• Ability to establish and sustain effective client relationships.
• Strong MS Office skills, particularly in Excel and PowerPoint.
• Previous experience selling into government agencies and educational institutions is advantageous.
• Prior experience in media sales, both digital and print, is a plus.
• Proven success in prospecting and lead generation.
• Results-oriented with a focus on achieving and surpassing sales targets.
• Ability to work independently and collaboratively within a team.
• Excellent time management and organizational abilities.

Preferred Qualities:

• Adaptability: Ability to seamlessly transition between hunting and farming tasks in a dynamic sales environment.
• Resilience: Capacity to maintain motivation and focus in a challenging sales landscape.
• Innovative Thinking: Creative approach to problem-solving and identification of unique sales opportunities.

Responsibilities

• Process customer orders, plan, schedule deliveries and prepare shipping documentation.
• Attend to customer enquiries/complaints/feedback and liase with Sales for follow up.
• Provide effective communication and co-ordination between Sales and Customers.
• Plan & prepare purchase requisition to Purchasing/Procurement.
• Expedite Purchasing/Procurement/Sourcing for inward deliveries from suppliers to ensure on time deliveries to customers
• Liase with Store for outgoing deliveries to customers.
• Prepare and issue work orders to Store for assembly and packaging work.
• Assist Sales to update and manage customers project.
• Any other tasks as required for Sales department

Requirement

• Minimum GCE A levels or Polytechnic Diploma
• 1-2 years customer service experience / sales / admin experience preferred
• Must be proficient in Microsoft office applications (Excel/Word/Outlook)
• Good communication skills in English and Mandarin to speak to Mandarin-speaking clients
• Willingness to learn and ability to multi-task
• Willingness to work extended hours to attend to last minute requests from customers, where necessary

Company Benefits:

- AWS + Performance Bonus

- 14 days leave with 1 additional day per completed year, up to 20 days

- Birthday leave after probation

- Staff term life, personal accident and hospitalisation insurance

- Staff medical/dental/optical benefits that extend to spouse and non-adult children

- Staggered working hours with option to work 7.30am - 4.30pm, 8am - 5pm or 8.30am - 5.30pm

- 1 WFH day after probation, subject to work requirements

Job Description:

Are you a proactive and detail-oriented individual looking to join a dynamic team? We are seeking an Aftersales Executive/Sales Support to manage our aftersales operations and ensure customer satisfaction. If you thrive in a fast-paced environment and have a knack for problem-solving, we want to hear from you!

Key Responsibilities:

· Prepare and issuance of quotations for spare parts within 48 hours.

· Process customer orders within 48 hours.

· Acknowledge purchase orders from customers.

· Update customers on delivery schedules and any delays.

· Prepare Commercial Invoices and Packing Lists for local/direct deliveries.

· Coordinate delivery instructions with Germany HQ

· Print Delivery Orders for warehouse for local deliveries.

· Address any order discrepancies with HQ upon customer request.

· Send delivery notices to customers upon order completion.

· Request shipping documents and/or Air Waybills (AWB) from HQ.

· Compile billing documents for the Finance Department.

General and administrative:

· Manage and respond to emails from our general inbox

· Request additional information from email senders

· Regularly learn and update with new & existing product knowledge and application

· Direct emails to the appropriate parties as needed

Requirements:

· Strong organizational and communication skills

· Ability to work independently and as part of a team

· Proficiency in Microsoft Office Suite

· Proficiency with cloud invoicing systems

· Experience in aftersales or sales support is a plus

Benefits:

· Competitive salary with negotiable terms.

· Comprehensive perks and benefits package.

· Opportunity for career growth and development.

Customer Service

• Attend to all customers' enquiries / issues as follows: Contracts and agreements, Quotation/pricing negotiations, Coordination of new models and design issues, Prototype sample order fulfillment, Mass production order fulfillment, Schedule change management (including stock/disposal management), Delivery and quality issues, Customer complaints, Customer specifications/requirements & Customer payments and credibility

Marketing & Sales Plan / Forecast

• Analyse customer demand and provide sales forecasts to superiors.
• Collect and analyse customer and market information in a timely manner.
• Develop and implement short and long term plans to increase market share.
• Regularly visit and contact customers to enhance Customer Relationship Management (CRM) and gather the latest information.
• Coordinate with the business unit (BU) and/or factories for managing customer forecasts.

New Customer Development Activities

• Execute plans for developing new customers.
• Collaborate closely with BU and factory representatives on new customer development activities.
• Assist the Product Management & Marketing (PMM) group in implementing and executing plans for new customer development.

Other Responsibilities:

• Prepare budgets as assigned by superiors.
• Manage overall stock planning and consignment/stock customers if assigned.
• Ensure prompt collection of payments from assigned customers.
• Execute any tasks assigned by superiors to achieve departmental and business targets.
• Participate in company committees, projects, or audits if assigned.
• Support customer/company workshops/programs.
• Assist with PMM or Business Development Department (BDD) activities as needed.
• Any ad-hoc assignments assigned by management from time to time.

Requirements:

• Diploma or higher.
• 3 years of sales and marketing experience in the semiconductor or electronics-related industry (preferably with experience in the Printed Circuit Board industry).
• Japanese speaker (at least JLPT N2).
• Willingness to travel overseas for work when needed (e.g., training and customer visits).
• Thorough understanding of marketing, negotiation techniques, and problem-solving.
• Excellent spoken and written English skills.
• Basic knowledge of MS Office.
• Fast learner with a passion for sales; self-motivated with a results-driven approach.
• Aptitude for delivering engaging presentations.

Why Join Us?

· Encouraging Work-Life Balance.

· Good Career Development Opportunities.

· Work with a Small and Vibrant Team.

· Opportunity to Wear Many Hats and Gain Different Sets of Skills.

With the rapid expansion of Delifrance Singapore, a concept of OUE Restaurants’ portfolio of fine dining and casual dining brands in Singapore, we are on the lookout for individuals who are excited about hospitality and lifestyle and champion sustainable concepts.

At Delifrance Singapore, we are passionate about delivering unforgettable experiences to our guests, and we need you to help make that happen!

This role reports to the reporting manager and will assist in the following:

• Assist in driving sales performance on online channels
• Manage and respond to orders/enquiries on all e-marketplaces
• Provide professional, friendly and engaging service to ensure quality customer experience (inbound/outbound)
• Pursue sales opportunities, upselling of products and conversion of customers
• Assist with order fulfillment if needed, assembling and packing of catering products
• Communicate and coordinate with warehouse, logistics, finance and other support functions to ensure strong execution and service delivery
• Track orders and provide daily sales reporting/analysis
• Investigate and manage customer feedback and provide useful solutions to operational issues and other areas of improvement
• Assist in sales recovery processes
• Conduct price checks
• Work closely with marketing team in the execution of channel development activities through various platforms
• Assist in maintaining and updating online content, including submission of new listings for new product launches & product conversions on online platforms
• Assist in data entry, invoicing and general admin duties etc.
• Any other adhoc duties as assigned by Manager.

Requirements and Qualifications

• Min Diploma/Degree in Business, Marketing or related disciplines
• Possess great service attitude
• Passion for people & food
• Self-driven with a positive attitude to learn
• Able to work in a fast-paced environment under pressure
• Energetic team player
• Able to work 5.5 days per week (Mon-Fri in office; Sat work-from-home)

Personality and Competencies/Skills

• Passion for marketing and technology.
• Well-versed in e-commerce/digital marketing and how the Internet can become a strong asset to securing growing revenue.
• Strong communication and interpersonal skills.
• Attention to detail and a commitment to quality.
• Ability to work in a fast-paced environment.
• Strong teamwork and communication skills

HOW TO APPLY:

Don’t hesitate—hit that apply button! We can’t wait to meet you for an in-person interview!