RESPONSIBILITIES

· Expand both existing and new clientele base

· Build strong rapport with customers and provide excellent service

· Serve as a liaison between customers and internal departments to facilitate smooth loan applications and disbursements

· Resolve conflicts efficiently in a fast-paced environment

· Achieving sales targets consistently

REQUIREMENTS

· GCE N/O/A levels or equivalent

· Excellent command of written and spoken English and Chinese (require to liaise with Chinese speaking stakeholders)

· Independent and highly motivated, and driven to achieve sales targets

· Customer-centric with positive attitude and eagerness to learn

· Strong interpersonal and communication skills

You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management. Selling large format printing services and digital signage solution.

Job Responsibilities:

• Achieve growth and hit sales targets

• Responsible for achieving individual sales targets set by the company.

• Present sales, revenue and expenses reports.

• Manage other administrative matters. (Eg. prepare quotation)

• Others Ad hoc duties as assigned by director.

Requirements:

• Have relevant experience in exhibition, printing/ signage, digital signage or design industry.

• At least 5 years of sales experience preferred.

• Own customer base

• Self-driven and motivated, must be willing to learn, good communication skills.

• Min "O" Level

Salary + Commission + Transportation Allowance with own transport

Job Responsibilities:

• Take charge of day-to-day sales operations, and attend to walk-in customers.
• Responding to incoming email and phone inquiries, preparing quotations and proposals
• Develop, identify, and create new sales opportunities with both new and existing customers
• Provide pre-sales and after-sales support to customers
• Work closely with relevant teams to ensure smooth functioning
• Maintain and expand the company's existing client base to achieve sales targets and business goals
• Build rapport with existing customers to achieve continuous support by constantly monitoring their progress and attending to their needs
• Follow up and update the status of the quoted project to maximize the possibility of securing the project.
• Update and provide monthly sales forecasts and progress reports as and when required.
• Ad-hoc assigned related to Sales matters

Job Requirements:

• Min 2 Years of sales or sales admin experience
• Min Diploma in Business Administration or related major
• Good negotiation skills, self-driven and results-oriented
• Strong interpersonal and communication skills
• Computer literacy in Microsoft Office, Excel, and Outlook
• Customer service oriented
• Adaptable and flexible
• Pleasant personality and ability to work in teams

Responsibilities

• Develop new customer.
• Mainting contact with existing client that will be handing over the accounts..
• Achieving sales targets set by the company.
• Seek opporunity for new project for new and exiting customers.
• Keep track of customers order with co-ordinator.

Requirements:

• Candidate must possess at least a Diploma in any field.
• 2 years above of sales experience in printing industry in Singapore.
• Good interpersonal skill and negotiation skill.
• Able to work indepently as well as a team.

We are a stationery wholesale company based in Singapore.

we sell to retails shop and office suppliers.

Our working time is Mon-Fri 9am to 5pm, Sat 9am to 12pm

Sales will be island wide and not confine to any zone or area.

Basic pay, Commission and transport allowance will be given.

Also year end bonus depend on the sales target met for the year.

JOB SUMMARY:

At PDS International, there are no boundaries. With the practicable support from the Company, our Sales Representatives meet and exceed their sales targets, and play a crucial role in developing the business.

We have expanded regionally in SE Asia and are actively looking for new talents to be part of our growth. You will be given the opportunity to leverage your industry knowledge and connections to develop sales leads, maintain and expand the clientele, as well as to promote the Company’s products and services.

JOB RESPONSIBILITIES:

Your key responsibilities are to increase sales of existing accounts, establish new sales accounts, promoting Company’s products and services, and effectively meeting the Company’s set annual sales targets.

1. Development of Sales Opportunities via Existing Accounts

• You are responsible to generate new sales by nurturing and developing existing customer accounts.

• You are to seek opportunities to recommend new products and services by evaluating customer applications, current product results, identifying present and future needs.

• You are to develop an effective sales pipeline to facilitate higher visibility of sales leads, allocating sufficient and efficient sales efforts to convert leads to sales, and better forecasting of sales potential.

• You are to nurture existing business relationship to ensure continuous growth and consistently provide professional account management to clients to maximize overall revenue in the long run.

• You are to serve as day-to-day point of contact for customers, promote our Company’s products/solutions, maintain client satisfaction, upsell and cross sell when appropriate.

2. Customer Acquisition Strategy

• You are responsible to source for new sales accounts.

• You are to plan and suss out new channels to generate new leads that results in bringing in new sales accounts.

• You are to cold call by conducting telemarketing, door to door sales, and deploying digital marketing activities as part of your sales efforts to continually develop new sales leads.

3. Market and Competitor Analysis

• You are to research and survey your customer needs and identify competitor presence.

• You are to perform incisive and insightful market research, consistently track and remain sensitive to fluctuations in market demand and supply, pricing and changes in sales strategies.

• You are to track and seek opportunities for new customers.

• You are to develop effective strategies to overcome competition.

4. Pre & Post Sales Activities

• You are to follow up and follow through on sales leads expediently. This includes but not limited to preparing sales proposals/quotations/tender documents, presentations and product/application demonstrations.

• You are to keep track, monitor and review customer back orders and keep your customers updated.

• You are to submit weekly sales activity report to your HOD to account for your time, sales efforts and review your pipeline sales strategy.

• You are to analyse your accounts purchase history, buying trends and behaviour.

• Work with other team members/function groups to meet customers’ expectation of a reliable service.

• You are to conduct application training or product demonstrations to your customers and their employees when required.

• You are to provide the Marketing Dept customer details for marketing purpose.

• You are responsible for collection of accounts receivables from your customer accounts.

5. Corporate Sales & Marketing Strategy

• Align to corporate marketing strategies and work closely with Sales and Marketing teams to execute corporate marketing initiatives and sales campaigns.

• You will participate at trade events or any events that the Company is promoting its products/services. These may be local or overseas and extend into non work day/hours.

• You are to gather and feedback on competitor and customer data for sales and marketing analysis, create awareness of industry/market trends, competitor activities and product competitiveness.

• Carry out market research, competitor and customer surveys.

• You are to liaise and attend meetings or networking sessions as and when necessary to aid business and organisational development.

• You are required to put in time and effort to self-learn products/applications and or attend training to develop relevant knowledge and skills.

JOB REQUIREMENTS:

• Proven experience in sales, preferably in outdoor or field sales.

• Excellent communication and negotiation skills.

• Self-motivated with a strong work ethic and the ability to work independently.

• A valid driver’s license is a bonus

• Ability to thrive in a fast-paced, target-driven environment.

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Min. a Diploma in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

Reaching out to potential customers to demonstrate our services and products through email and phone

• Assist BD leader in business development strategies.
• Assist in annual operating plans and target for the department.
• Review sales & expenses budgets and evaluate periodically of the performance of the department and takes corrective actions as and when required.
• Working closely with operation department to ensure smooth and timely execution and achieve excellent customer service.
• Conduct market research to identify new business opportunities and market trends.
• Analyze competitors' products, pricing, and strategies to identify opportunities for differentiation.
• Build and maintain strong relationships with existing clients to ensure customer satisfaction and retention.
• Provide excellent customer service, addressing any inquiries or concerns promptly and professionally.
• Negotiate terms and conditions of sales agreements and contracts with clients.
• Communicate with customer for the deployment of machines related issue.
• Ad hoc duties as assigned by the Department Head

The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team

Job Description:

1. Support of the sales team in organizing and attending sales events

• Update of contacts & Customer relationship activity in Salesforce (a CRM system)
• Follow-up on clients inquiry (before sales and after sales)
• Preparing quotation/agreement and contract management
• Assist the BDM to maintain client relationship with existing clients by regular follow-up visits, Query & issue gathering
• Follow up with Clients on a regular basis for SOA, pending payments
• Support sales account manager to develop new customer base by tender participation, cold calls & Introductory e-mails, etc
• Support sales team for weekly report/monthly report or clients analysis

2. Follow up activity with Client for Projects

• Follow up activity with Client for Project Updates & liaison with Operations team
• Co-ordinating with sub-contractors for tendering and pricing negotiations
• Arrange DHL or partner for Samples collection, follow-up on samples testing, reporting if necessary
• Take action for ON-HOLD samples
• Arrange sampling kit/product delivery
• Submit the invoicing application to account when the project is completed
• Operation for MEIMS (Lab testing software) and SAP (sales module only)

3. Liaison with Marketing for Realizing the companies digital marketing strategy (e.g. Brochures, Marketing tools, Presentation content, conferences)

4. Admin works and support sales team for some documents filling, reporting, presentation, etc

Job Qualifications

1. Junior college or above
2. Major - Marine engineering, Shipping engineering/officer, Lab testing, chemistry / biological science
3. Be proficient in office software; be practical and careful in work; with strong communication skills
4. At least 3 to 5 years of experience in similar role
5. Have experience in Maritime industry as priority
6. Have business-related knowledge background and understand business processes
7. Have team work spirit
8. Have good communication and presentation skills; be able to communicate with clients, including Sales team and overseas clients
9. Be fluent in English listening, speaking, reading and writing; be able to translate and interpret English standard
10. Proactive and self-motivated

Job description

Key Responsibilities:

1.Client Acquisition and Relationship Management:

• Identify and prospect potential clients for catering services.
• Develop and nurture strong relationships with existing clients to encourage repeat business and referrals.
• Conduct client meetings and presentations to showcase our catering offerings.

2. Sales Strategy and Planning:

• Develop and implement effective sales strategies and tactics to meet or exceed sales targets.
• Collaborate with the sales team and management to create compelling proposals and presentations.

3. Event Planning and Coordination:

• Work closely with clients to understand their specific catering needs and preferences.
• Customize catering packages and menus to meet the unique requirements of each event.
• Plan and execute catering for events, ensuring all details are covered.
• Work with the culinary team to create customized menus.

4. Order Processing and Documentation:

• Prepare and process catering orders, ensuring accuracy and timely delivery.
• Maintain proper documentation, including contracts, invoices, and event details.
• Coordinate with the finance department for billing and payment processing.

5. Collaboration with Operations Team:

• Liaise with the catering operations team to ensure seamless execution of events.
• Provide clear event details and preferences to ensure client expectations are met.

6. Customer Relationship Management:

• Provide excellent customer service and address client concerns promptly.
• Follow up with clients post-event to gather feedback and ensure satisfaction.

Requirements:

• Proven track record in catering sales, experience in catering is required.
• Excellent communication and presentation skills.
• Demonstrated ability to meet and exceed sales targets.
• Exceptional customer service and relationship-building abilities.

Successful Candidate will report to the Sales Team Leader

Responsibilities

• Process customer orders, plan, schedule deliveries and prepare shipping documentation.
• Attend to customer enquiries/complaints/feedback and liase with Sales for follow up.
• Provide effective communication and co-ordination between Sales and Customers.
• Plan & prepare purchase requisition to Purchasing/Procurement.
• Expedite Purchasing/Procurement/Sourcing for inward deliveries from suppliers to ensure on time deliveries to customers
• Liase with Store for outgoing deliveries to customers.
• Prepare and issue work orders to Store for assembly and packaging work.
• Assist Sales to update and manage customers project.
• Any other tasks as required for Sales department

Requirement

• Minimum GCE A levels or Polytechnic Diploma
• 1-2 years customer service experience and/or admin experience
• Must be proficient in Microsoft office applications (Excel/Word/Outlook)
• Good communication skills in English and Mandarin (written & spoken)
• Willingness to learn and ability to multi-task

Shortlisted candidates will attend a face-to-face interview and complete a short skills test for Microsoft office applications.

About Us

Coventry Enterprises Singapore is a company owned by Coventry University Enterprises, the commercial subsidiary of Coventry University, one of the UK’s fastest growing and most successful business focused universities.

Coventry University Enterprises has an enviable track record in the commercial application of Serious Games technology and has won a number of contracts with its partner XVR of the Netherlands in Singapore and across South East Asia.

Why join us?

We are the Asia Regional Support Centre for XVR Simulation, an incident command training simulator for disaster management. Our team has been successful in delivering projects around the world and particularly in Asia, where we deliver turn-key solutions of high-quality incident management simulator systems. Join us as the region’s leading provider of virtual reality simulation training software, as we prepare for further growth in this exciting market.

Position: Sales Channel Marketing Executive

Job Description:

• Support the Business Development Director in all aspects of the sales process in order to meet targets.
• Help to identify and recruit suitable reseller partners in the various regions.
• Develop and implement marketing strategies including a strong web and social media presence.
• Ensure that marketing, product and sales support material is accurate, up to date and suitable for regional customers.
• Contributing to the marketing strategy and creating new marketing materials as required
• Maintaining and developing relationships with existing customers and resellers via telephone calls and emails.
• Generate quality sales leads in the appropriate market sectors.
• Maintaining the CRM database and producing reports for senior management
• Conducting market research into competitors, competing products, potential customers and resellers
• Working together with other parts of the organization to identify any process improvements and improve standards, efficiency and profitability

Requirements:

• Preferably Diploma/Degree in Marketing/Business related, or relevant qualifications. Fresh graduates are welcomed to apply.
• Team player with good interpersonal, communication and problem-solving skill.
• Resourceful and able to work independently when required.
• Keen to discover and assess new technology for work purposes.
• Should be highly motivated and able to work under tight schedules.
• Meticulous and able to multi-task.

Responsibilities

• Plan, implement and organize customer visit/meeting to close new sales to achieve sales target
• Develop and maintain strong business relationship with existing/new customers
• Develop sales and marketing strategies with action plan to penetrate into new markets
• Source and develop new customer accounts and expand business opportunities
• Analyze market trends, competitor offerings and keep abreast of latest market development
• Preparation of proposals, tenders and quotations based on project requirements and close monitoring of project execution to optimize profitability and maximize customer satisfaction.
• Able to market company portfolio to potential customers
• Able to identify, plan and execute new projects
• Able to interact well with all levels of our customer’s organization structure to ensure projects are being carried out on schedule
• Achieve sales revenue, profitability and sales growth targets set by the Management
• Perform any other ad hoc duties as assigned

Requirements

• Degree/Diploma in Engineering or equivalent.
• Minimum 3-5 years of M&E working experience in building/construction industry
• Must be bilingual abilities with strong skills in multiple languages to liaise with relevant counterparts
• Excellent written and verbal communication skills, with a high level of attention to detail.
• Strong interpersonal skills, ability to develop relationships and communicate with all levels of management.
• Good in documentation, presentation, coordination, and analytical skills
• Proficient in Microsoft Office applications
• Possess own vehicle would be an added advantage
• Willing to travel to various job sites

As a Senior IT Sales Executive, your focus is on selling technology solutions, services, or products, such as software, hardware, cloud services, cyber services and IT consulting to customers.

This role involves understanding client needs, positioning relevant technology solutions, and driving revenue growth for the company.

Below is a detailed job scope:

Sales Strategy & Planning

• Develop and implement sales strategies tailored to the IT industry, focusing on key technology solutions like software, hardware, cloud services, cyber services or managed IT services.
• Identify target markets, customer segments, and potential business opportunities in the IT sector.
• Set sales goals and targets for IT products/services, ensuring alignment with overall business objectives.

Client Acquisition & Relationship Management

• Identify and pursue new business opportunities by acquiring new clients and expanding existing relationships.
• Build strong, long-term relationships with key decision-makers (e.g., CIOs, CTOs) in client organizations.
• Conduct meetings, presentations, and demonstrations to showcase the value and ROI of IT products or services.

Technical Knowledge & Solution Selling

• Maintain in-depth knowledge of the company’s IT offerings, including software solutions, hardware products, cloud computing, cybersecurity, and IT infrastructure.
• Understand customer requirements and present tailored IT solutions that address business challenges.
• Collaborate with technical teams to deliver solutions that meet the specific needs of clients.

Sales Pipeline Management

• Develop and manage a robust sales pipeline, from lead generation to closing deals, using CRM tools.
• Track and manage sales metrics, forecasts, and opportunities to ensure sales goals are met or exceeded.
• Prepare and submit proposals, negotiate contracts, and close high-value IT deals.

Market Research & Competitor Analysis

• Stay updated on the latest IT trends, emerging technologies, and industry developments.
• Analyze competitor products, pricing strategies, and sales tactics to refine the company's sales approach.
• Provide insights on market needs and opportunities to drive product innovation and development.

Cross-Functional Collaboration

• Work closely with the marketing team to develop campaigns that support IT sales initiatives.
• Collaborate with technical teams to ensure seamless integration of IT solutions and services into client environments.
• Coordinate with customer support and account management teams to ensure customer satisfaction and retention.

Contract Negotiation & Closing

• Lead the negotiation of contracts, pricing, and terms of agreement for IT services and products.
• Manage the legal and contractual aspects of sales deals, ensuring compliance with company policies.
• Close high-value IT sales deals and ensure successful delivery of products and services.

Revenue & Profit Growth

• Achieve and exceed monthly, quarterly, and annual sales targets for IT products and services.
• Contribute to the company’s overall revenue growth by expanding sales in existing accounts and acquiring new clients.
• Optimize sales profitability by managing pricing strategies and controlling sales expenses.

Customer Relationship Management (CRM)

• Use CRM systems to manage customer data, track sales progress, and maintain an accurate sales pipeline.
• Regularly update client information and track interactions to provide personalized and effective follow-ups.
• Provide reports and updates to senior management on sales performance and market trends.

Training & Development

• Stay current on the latest IT products, trends, and services through continuous learning and training.
• Share industry knowledge with the sales team and help train junior sales executives on solution selling and industry best practices.
• Attend industry events, conferences, and webinars to network and stay updated on new IT innovations.

Customer Satisfaction & Post-Sales Support

• Ensure a smooth post-sales process by coordinating with the delivery and technical support teams to implement IT solutions.
• Manage customer expectations, ensuring high levels of customer satisfaction and retention.
• Address and resolve any issues related to the product or service post-sale.

Reporting & Analysis

• Prepare regular sales reports to monitor progress, identify areas for improvement, and track performance against targets.
• Analyze sales data and customer feedback to refine strategies and improve the overall sales process.
• Report sales results and market insights to senior leadership and contribute to overall business strategy discussions.

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at over 300 locations in over 65 countries, across six continents. But at the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.

Reporting the RVP Finance & Corporate Administration, we are seeking a dynamic Corporate Services & ESG Coordinator to join our growing team. The ideal candidate will be a highly motivated individual with a strong understanding of corporate structures, compliance and ESG principles, as well as a proven track record in partnering and managing internal and external stakeholders and teams.

Principal Responsibilities

Key duties and tasks will include, but will not be restricted or limited to:

• Develop and implement comprehensive regional compliance programs and policies that align with local and international regulations.
• Conduct regular compliance audits and assessments to identify and mitigate risks.
• Monitor and report on compliance performance to senior management.
• Ensure internal company policies and see that they are respected.
• Make sure the organization has a clearly defined program for complying with the country’s laws.
• Constantly report to management concerning the organization’s compliance with laws and regulations.
• Take action in dealing with non-compliance situations, creating realistic plans to overcome them.
• Conduct regular audits to identify potential weaknesses and noncompliance situations.
• Communicate with employees and make sure everyone is aware of what they need to do to comply with internal and external laws and regulations.
• Working with other departments in the company, such as the legal, human resources and finance departments, to ensure compliance of all departments.
• Manage and coordinate corporate secretarial services across business partners, multiple countries, and jurisdictions to ensure alignment and compliance to local, international, and internal policies and procedures.
• Ensure all businesses are coordinated for compliance to business requirements for board meetings, business laws, shareholder contractual agreements, etc., in alignment with Menzies Aviation and respective country laws.
• Oversee the development and implementation of ESG strategies and initiatives in alignment with Menzies Aviation’s ESG goals
• Manage the concerted efforts of all business units across the SEAC to maximize the efficacy of ESG initiatives
• Translate the return on investments for ESG and report to stakeholders for decision-making capabilities and benefits
• Ensure adherence to ESG standards and reporting requirements.
• Identify and address ESG-related risks and opportunities.
• Ensure that initiatives and programs are well received by the business and communities with appropriate marketing
• Build and maintain relationships with regulatory authorities, industry associations, and other key stakeholders.
• Assess and mitigate compliance and ESG-related risks.
• Develop and implement contingency plans for potential compliance breaches.
• Provide advisement for corporate structure design and strategies in consideration of laws, finance, taxes, operations, and partnerships.
• Ability to travel internationally when required and in accordance with business needs

Safety, Security and Compliance

• Take reasonable care for the health and safety of themselves and of others who may be affected by their actions or omissions whilst at work.
• Co-operate with their manager / supervisor in order to allow them to perform or comply with any legal requirements imposed on the company.
• Not intentionally or recklessly interfere with or misuse anything provided by the company in the interests of health, safety or welfare reasons.

Qualifications

• Bachelor's degree, preference in law, business administration, marketing, or a related field.
• 3+ years of experience in corporate compliance and/or ESG roles.
• Experience in a multinational corporation.
• Preferred certification in compliance or ESG management.
• Strong understanding of applicable compliance regulations (e.g., anti-corruption, data privacy, labour standards, environmental, ISO, aviation).
• Proven track record in working with remote regional teams and operations.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Fluency in English plus one other; Chinese, Bahasa Indonesia, Bahasa Malayu, Thai, Vietnamese, Tagalog
• Experience in compliance and risk management.
• Familiarity with developing and executing compliance management techniques.
• Experience in conducting audits and investigations and providing relevant strategies.
• Right to, or ability to have, work in Singapore.

Be responsible for the preparation of corporate secretarial documents, maintenance and updating of statutory registers and secretarial records, attending board/board committee meetings, handling of client billing and payments and other ad-hoc duties, as and when required.

Key Responsibilities:

Portfolio Lead

We serve a broad spectrum of clients whose boards comprise successful business leaders and professionals. You will be given an opportunity to gain exposure to high level board discussions that will present you with many learning opportunities in the various industries that we serve.

• Deliver Customer Satisfaction
• Portfolio Management
• Providing guidance to the Executive Support

Board.Vision Project Advisory / Support

This is a digital board activity management software developed by Trusted Services to enable boards to go paperless and make decisions in an efficient manner, anytime and anywhere. We have a team who will provide training to new joiners.

• Advise on various aspects of the project development
• Provide and attend training / sales presentations
• Provide other support to the Product Owner, where required, to meet project deliverables

Executive Support

• Attend to assignments or queries proactively
• Atend and draft client's meeting minutes

Dynamic Adaptation:

Manage portfolio of companies with minimal supervision.

Qualification, Competencies/ Other Requirements

• Minimum 3 years of experience in corporate secretarial work.
• Diploma holder with related experience or degree holder or holder of a professional certificate in chartered secretary.
• Good understanding of regulatory and statutory requirements of the Singapore Companies Act.
• Ability to organise and prioritise work.
• Possess a flexible and proactive attitude.
• Good command of English is a key requirement.

Job Summary:

The Channel Sales Executive will be responsible for building and growing channel sales in the retail space for healthcare and lifestyle-related products, focusing on consumer-grade medical devices for health monitoring, rehabilitation equipment, and consumables. This role requires a dynamic individual with a passion for healthcare products, a proven track record in channel sales, experience managing and training retail promoters, and expertise in retail inventory management.

Job Responsibilities:

1. Channel Development & Management:

• Identify, establish, and nurture relationships with key retail partners to expand sales channels.

• Develop and execute sales strategies to achieve targets in the retail space.

• Continuously assess and explore new channels and market opportunities.

2. Retail Promoter Management & Training:

• Recruit, train, and manage a team of retail promoters to effectively represent and promote products in the retail environment.

• Develop training programs for retail promoters to ensure they have a comprehensive understanding of product features, benefits, and sales techniques.

• Monitor and assess the performance of retail promoters, providing feedback and guidance to enhance their effectiveness.

3. Sales Execution:

• Actively engage with existing retail partners to drive product placement and increase visibility.

• Coordinate promotional activities and marketing initiatives to boost product sales.

• Monitor sales performance, trends, and competitor activities, providing insights and recommendations to management.

4. Retail Inventory Review & Management:

• Collaborate with retail partners to review and manage inventory levels, ensuring that products are adequately stocked to meet consumer demand.

• Conduct regular inventory checks and provide accurate forecasting to avoid stockouts or overstock situations.

• Work closely with the supply chain and retail partners to streamline inventory management processes.

5. Product Expertise & Customer Support:

• Develop in-depth knowledge of healthcare and lifestyle products, including consumer-grade medical devices, rehabilitation equipment, and consumables.

• Conduct product training sessions for retail partners and promoters to ensure a thorough understanding of product benefits and usage.

• Provide support to retail partners and promoters, addressing inquiries and resolving issues to ensure a seamless sales process.

6. Reporting & Analysis:

• Prepare regular sales and inventory reports, highlighting achievements, trends, and areas for improvement.

• Analyze sales and inventory data to identify growth opportunities and create action plans to address gaps.

7. Market Insights & Feedback:

• Gather market intelligence on customer preferences, competitive products, and industry trends.

• Provide feedback to the product development team based on market insights to enhance the product range.

Job Requirements:

• Experience: Minimum 2 years of experience in channel sales, preferably within the healthcare or FMCG consumer goods industry. Experience in managing and training retail promoters and overseeing retail inventory is essential.

• Skills: Strong leadership, negotiation, communication, and interpersonal skills. Ability to manage relationships with retail partners, promoters, and inventory stakeholders effectively.

• Knowledge: Understanding of healthcare and lifestyle products, including medical devices and consumables, as well as retail inventory management best practices.

• Education: A Diploma or Bachelor’s degree in Business, Marketing, or a related field is preferred.

Why Join Us?

• Opportunity to work with innovative healthcare and lifestyle products that improve lives.

• Collaborative work environment with a focus on growth and development.

• Competitive compensation package with performance-based incentives.

Job Description & Requirements

The executive is to be responsible for achieving monthly sales targets, maintaining customer relationships, keeping an eye on inventory and replenishment, recognizing fast-selling items to less-demanding items, and improving sales by all possible means.

Requirements

1. being able to work in a fast-moving environment

2. strong interpersonal skills, competent in sales and entertaining customers

3. have a thorough knowledge of stock-keeping units, price lists, and selling-point product knowledge, and is alert in inventory and replenishments.

4. have a good knowledge of POS system, is familiar with Windows applications, and is reliable in closing sales.

5. Must be able to handle Mandarin-speaking customers and also with those who speak English.

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Diploma or Bachelor’s degree in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Be responsible for the preparation of corporate secretarial documents, maintenance and updating of statutory registers and secretarial records, attending board/board committee meetings, handling of client billing and payments and other ad-hoc duties, as and when required.

Key Responsibilities:

Portfolio Lead

We serve a broad spectrum of clients whose boards comprise successful business leaders and professionals. You will be given an opportunity to gain exposure to high level board discussions that will present you with many learning opportunities in the various industries that we serve.

• Deliver Customer Satisfaction
• Portfolio Management
• Providing guidance to the Executive Support

Board.Vision Project Advisory / Support

This is a digital board activity management software developed by Trusted Services to enable boards to go paperless and make decisions in an efficient manner, anytime and anywhere. We have a team who will provide training to new joiners.

• Advise on various aspects of the project development
• Provide and attend training / sales presentations
• Provide other support to the Product Owner, where required, to meet project deliverables

Executive Support

• Attend to assignments or queries proactively
• Atend and draft client's meeting minutes

Dynamic Adaptation:

Manage portfolio of companies with minimal supervision.

Qualification, Competencies/ Other Requirements

• Minimum 3 years of experience in corporate secretarial work.
• Diploma holder with related experience or degree holder or holder of a professional certificate in chartered secretary.
• Good understanding of regulatory and statutory requirements of the Singapore Companies Act.
• Ability to organise and prioritise work.
• Possess a flexible and proactive attitude.
• Good command of English is a key requirement.

Are you an outgoing and dynamic individual with a passion for sales and a background in Fast-Moving Consumer Goods (FMCG)? Calgin Enterprises is looking for an enthusiastic Outdoor Sales Executive to join our team. In this role, you will be responsible for promoting and selling our products to industries and other customers in your designated area.

Benefits:

• Salary with commission.
• A company van will be provided for work-related travel.
• Opportunities for professional development and career advancement.
• Supportive and friendly work environment.

Key Responsibilities:

• Develop and maintain relationships with current and potential customers.
• Carefully monitor contacts, promotional activities, and sales volume.
• Identify new business opportunities and maximize sales potential.
• Provide excellent customer service and address any queries or concerns.
• Prepare sales reports and maintain accurate records of sales activities.
• Collaborate with the marketing team to implement promotional strategies.
• Handle deliveries and ensure products meet customer specifications.

Job Requirements:

• Minimum 2 years of experience in outdoor sales, preferably in the FMCG sector.
• Outgoing and personable with strong interpersonal skills.
• Customer service oriented, good team player with multi-tasking capabilities.
• Diligent and self-motivated with a results-driven attitude.
• Strong organizational and time-management abilities.
• Proficient in computer applications (MS Office, etc.).
• Must be comfortable with travel and working independently.
• Well-groomed & neat
• Must possess a valid Class 3 driving license.

*This is a 6 months temporary role for maternity cover*

Job Summary

We are seeking a motivated and experienced Inside Sales Telemarketer to join our sales team. The primary focus of this role is to conduct outbound calls to a targeted customer list, secure appointments for our direct sales team, and invite prospective clients to visit our solution center for a comprehensive showcase of our IT products and solutions.

Key Accountabilities

1. Lead Generation and Outreach

• Conduct outbound calls to prospective and existing customers to introduce our IT solutions and services.
• Identify potential customer needs and create interest in our offerings.

2. Appointment Setting

• Schedule appointments for the direct sales team to meet with prospective clients.
• Promote and secure attendance for solution center tours to demonstrate our products' value.

3. Customer Engagement

• Build rapport with customers, effectively handling objections and inquiries.
• Communicate product benefits and features to prospects with confidence.

4. Database Management

• Maintain accurate records of customer interactions, appointment status, and follow-ups.
• Ensure customer data is up-to-date and organized for effective follow-through.

5. Collaboration

• Work closely with the sales and marketing teams to ensure alignment with campaigns and lead generation strategies.
• Provide feedback and insights from customer interactions to support continuous improvement.

6. Performance Monitoring

• Meet or exceed individual KPIs for call volume, appointments set, and solution center attendance.

Key Job Requirements

• Experience: Min. 3 years of telesales or inside sales experience, preferably in IT products or solutions.
• Proficiency in English (Spoken & Written).
• Strong communication, negotiation and interpersonal skills.
• Ability to handle objections professionally and confidently.
• Familiarity with CRM systems and Microsoft Office applications.
• Basic understanding of IT products & solutions is preferred, product training will be provided.
• Results-driven and self-motivated, have a positive attitude with excellent organizational skills, and ability to work independently and collaboratively in a team environment.

Executive / Senior Executive (Customer Service, Sales Coordinator)

Duties and Responsibilities
1. Processing of Daily Orders
* liaise with QA Dept. on Customer’s specifications
* liaise with respective Production facilities’ planners on Customer’s order and
delivery schedules
* communicate/co-ordinate with customers, branch CS and Sales
* daily order entries

2. Preparation of Delivery/Shipment Documentations
* liaise with delivery drivers/freight forwarders on delivery/shipping matters
* liaise with Production Facility Packing on daily shipments
* booking of flights and preparation of shipping documents

3. Follow-up on Customer’s Complaints
* co-ordinate with customer on rejected goods issue
* preparation of Customer’s Complaint Form, replacement/refund arrangements

4. Follow-up with customers on spools, cases and antistatic boxes return

5. Follow-up/Update of Monthly Overdue payment

6. Monitor & Control of SMI Stock Retention Period and Month/End Stock
Reconciliation

7. Co-ordinate between company and overseas Branches on Credit Application/Renewal

6. General clerical duties, including e-filing, compilation of reports as and when required

7. Undertake any other duties that may be assigned by Superior from time to time.

Job Requirement

• Good interpersonal and communication skill
• Meticulous and attentive to details
• Sensitive to numbers
• Multi-task and able to work in fast pace environments

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19439 Executive / Senior Executive (Customer Service, Sales Coordinator) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

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