We, are seeking for One to fulfilled our vacancy at our Marketing Department, Kai Residences Pte Ltd, in the vicinity of Newton/Bukit Timah Area.

1. Singaporeans/Singapore PR - female preferred due to our working enviroment which is mainly for female guests and their newborns.
2. With minimum of 02 years of working experiences in an marcom environment or media environment.
3. Minimum Diploma of Marketing & Sales.

Our Job descriptions for positionMARKETING EXECUTIVE (Offline & Online 0

• Creating and implementing comprehensive digital marketing strategies. 
• Analysing online trends and identifying opportunities for brand positioning in the digital space. 
• Optimizing website content to improve search engine rankings. 
• Conducting keyword research to drive organic traffic. 
• Managing digital communication with past customers and prospects. 
• Managing social media platforms such as Facebook, Instagram, YouTube etc. 
• Creating engaging content (posts, videos, infographics) to drive audience engagement. 
• Run and manage paid ad campaigns on social platforms (Facebook / Instagram ads). 
• Develop content strategy, for all online/offline material. 
• Designing and sending email campaigns, newsletters, and automated marketing
  messages. 
• Track website traffic and online campaign performance. 
• Analysing data to determine ROI on digital marketing efforts. 
• Preparing performance reports and suggesting improvements. 
• Updating and maintaining the company’s website backend regularly, on updates and
  ensuring a seamless user experience in mobile optimization, quick loading time, and
  user-friendly navigation. 
• Optimizing product listings and driving traffic to the online store. 
• Managing e-commerce page on website, checking on orders status from time to time
  throughout the day. 
• Managing relationships with vendors and monitoring affiliate marketing strategies,
  optimizing programs to increase sales. 
• Identifying appropriate business partners for brand leverage / collaborations. 
• Event Coordination- Plan and manage company quarterly events, as well as other adhoc events with external partners. 
• Require to coordinate, support and work well with all other departments / teams in the
  company as and when needed.

Please email us your detailed resume, your portfolio, contact number with a non returnable photo, your notice period, salary expectation to [email protected] or whatsapp HR at 88770722.

This position is available from January 2025 onwards.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

• You will be responsible for managing a portfolio of clients for the private limited companies and to handle the full spectrum of corporate secretarial tasks such as company incorporations, striking off companies, preparing directors' and shareholders' resolutions and ensuring statutory and regulatory requirements are met.
• You will collaborate closely with clients, their advisers, the colleagues in the local office, and counterparts to continuously meet clients' expectations and maintain strong client relationships, optimizing the work process.
• You will prepare necessary documents for company incorporations in Singapore, handle AGMs, EGMs, board resolutions/meetings, corporate actions and striking off.
• Ensuring compliance with statutory requirements, maintaining statutory registers, and submitting statutory returns will be part of your responsibilities. You will also file annual returns and financial statements in the new XBRL format.
• You will lodge changes that need to be updated with ACRA upon director’s approval, attend to auditors’ queries on behalf of clients and liaise with them in preparation for statutory audits.
• You will perform certain administrative tasks related to clients or internal procedures and handle ACRA Biz-filing requirements.
• Other ad hoc projects may be assigned as needed.

- Full set of account AP, AR ,GL and Job costing.

- Responsibility for accurate and timely accounting and reporting in accordance with Finance Reporting

- Banking and treasury operations - issue payment, LC, TR, BG, etc.

- GST accounting and compliance

- Cashflow management and reporting, including petty cash.

- Project cost control & allocation, revise budgeting cost

- Prepare financial reporting, monitoring and analysis

- Monitoring of collection

- Liaise with auditor

- Liaise with tax agent in yearly income tax compilation and gather information for tax submission

- Data Entry. Stock take.

- Knowledge of ACCPAC

- Special projects as may be assigned from time to time

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

As an HR Program Executive, you will be responsible for the development, implementation, and management of HR programs that foster employee growth, performance, and engagement. This pivotal role requires close collaboration with the HR Manager and various departments to ensure alignment with organizational objectives. At Boskalis, Human Excellence is a cornerstone of our Corporate Business plan. Your work will be guided by the pillars of Human Excellence: Performance & Development, Diversity & Inclusive Workplace, Internal Mobility, and Vitality.

You will execute your responsibilities in line with the core values of our HR team: cooperation, proactivity, solution-oriented thinking, integrity, and a challenging mindset. As a highly communicative professional, you will demonstrate exceptional relationship management skills across all levels of the organization. You will take initiative in organizing and executing tasks, embodying a hands-on approach and a can-do attitude, which are crucial to achieving success in this role.

Your responsibilities as a HR Program Executive are

• Develop and manage programs aimed at employee development, such as training, wellness, and engagement initiatives, ensuring they align with organizational goals and include metrics to measure their success.
• Designing, developing, deploying, and measuring learning solutions.
• Implement wellness programs that promote physical and mental health.
• Facilitate internal job postings, career development workshops, and mentorship programs to encourage employee growth and retention.
• Foster a culture of engagement, inclusion, and continuous improvement by working with teams to provide a motivating work environment, encourage a growth mindset, and enhance resilience.
• Use data to review programs, prioritize areas of development, and optimize program delivery methods.

Your qualities
You can make your mark as an HR Program Executive if you have:

• Bachelor’s degree in human resources.
• Additional qualification in the field of Organizational Development, Psychology, or any related field would be an advantage.
• Knowledge/experience in Talent Management, Performance Management, initiating Onboarding/Offboarding program would be an additional advantage.
• Three or more years of experience in HR program management, Learning & Development or similar roles.
• Strong communication and interpersonal skills, with the ability to inspire and motivate.
• Committed to promoting a positive and inclusive workplace culture.

About Cabin

Cabin (https://cabin.com.sg/) is an online accounting and corporate secretarial firm. Our mission is to deliver exceptional back-office services powered by technology and thoughtful humans. We are a young start-up embarking on our next phase of growth and are looking for motivated aspiring individuals to join us.

• Location: Our HQ office is located in Singapore but individuals will be working on hybrid basis - mix of office and home
• Mode of employment: 5 work days a week (to be set and jointly agreed by both employee and company)
• Working hours: 9:30am - 6:30pm.

Some examples of the work involved:

• Execution of corporate secretarial administrative duties (Including preparation of resolutions and meeting minutes)
• Update and maintain statutory registers
• Submit e-filings and returns to ACRA and IRAS
• Handle communications from current and prospective clients in a professional manner
• Data entry and verification of data
• Other administrative duties required by the Company’s management

We are looking forward to working with someone who:

• Education and experience: Has at least 2 years of experience in a corporate secretarial role or administrative role
• Language: Is able to communicate well in English (both spoken and written). Being bilingual in English and Mandarin/Malay is an added advantage.
• Sofware and skills: Has experience in using MS Excel and MS Word (or Google Docs). Experience in G Suite software (Google Drive, Google Docs etc) is preferred, but not strictly required.
• Pays attention to details and is meticulous in his/her work. Demonstrate this by forming a sentence using the word “simple” in your email reply for this job application.
• Is able to work independently to achieve clear outcomes
• You will be guided by a senior when you start, but we expect you to be able to work independently to achieve clear outcomes after your training phase.

• Full-time role: SGDS$2,500-S$3,000 (5 work days a week)
• Higher remuneration is possible for applicants with added experience and capabilities to handle a more diverse set of tasks.
• Long term permanent position
• Flexible hours can be arranged if the situation permits
• Corporate mobile phone and laptop provided.
• Travel expenses incurred during work are reimbursable.

We looking forward to hearing from you!

Job Description :

• Conduct hiring process which includes sourcing, screening, and interviewing potential candidates
• Plan and prepare recruitment report for reporting manager
• Assist with the onboarding of potential candidates
• Facilitating team bonding activities
• Representing the company and promote the products and services

What we offer :

• Positive work culture and environment with a young and dynamic team
• Monthly team bonding events
• Work hard, Play harder
• Opportunity to network and improve your interpersonal skills
• Learn how to better understand others
• Purpose driven career & Career Satisfaction

Benefits :

• Flexible schedule
• Promotion to permanent employee
• Opportunity to cross train to other company departments

Job Description:
We are looking for a passionate and creative Brand Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

Job Description:
We are looking for a passionate and creative Marketing Executive to join our team. The ideal candidate will be responsible for developing and executing digital marketing strategies to increase our online presence, engage our audience, and drive sales growth. If you have a knack for storytelling, a keen eye for design, and a deep understanding of digital trends, we want you on our team!

Key Responsibilities:

• Develop, implement, and manage digital marketing campaigns across various channels, including social media, email, SEO, and paid advertising.
• Create engaging and relevant content for social media platforms, website, and email newsletters.
• Monitor and analyze the performance of digital marketing campaigns, providing insights and recommendations for improvement.
• Manage the company's social media accounts, including content creation, scheduling, and community engagement.
• Collaborate with the design team to create visually appealing graphics and videos.
• Conduct market research to identify trends and opportunities for growth.
• Stay updated with the latest digital marketing trends and best practices.
• Coordinate with external vendors and agencies as needed.

Requirements:

• Min Diploma in Marketing, Communications, or related field.
• At least 1 year of relevant experience in marketing.
• Proficient in using social media platforms (Facebook, Instagram, LinkedIn, etc.) and digital marketing tools
• Excellent written and verbal communication skills.
• Creative mindset with a strong attention to detail.
• Ability to work independently and as part of a team.
• Knowledge of graphic design software (Adobe Creative Suite, Canva) is a plus.

Interested applicants, you may either apply via here or sent an email at [email protected].

At present, we do not require assistance from recruitment agencies. All applications should be submitted directly by candidates.

The position is responsible to provide transitionary / project support to the Singapore Corporate Accounting Team.

Successful candidate will be placed under a 6-month contract through our dedicated recruitment agency.

Responsibility

Projects / General Ledger / Statutory / Reporting

• Support finance project implementation (Concur, inforSUN)
• Support GST ACAP review
• Support monthly closing and reporting submissions on OneStream
• Support team members on monthly closing activities
• Support interco entries and confirmations

Payments and accounting duties

• Support payment disbursements
• Carry out any other accounting related duties as assigned by Senior Manager and Director of Finance.

Job Responsibilities

• To handle new model enquiry.
• Liaise with product engineer in HQ for customer’s sample submission.
• Follow-up of parts approval & production schedule of customers.
• Manages and supervises the sales team.
• Conduct customer survey to determine customer satisfaction / dissatisfaction level.
• Manage ISO and ISM audit/related matters.
• Make delivery arrangement/instructions.
• Monthly forecast planning and amendment.
• Yearly budget planning.
• Quotation preparation.
• To perform financial integrity screening on potential customers
• Provide customer sales service.
• Identify training needs and prepare training plan for the department.
• To provide training to subordinates to ensure competency for work.
• Ensure that environmental operational controls and work instructions related to quality are implemented in the area[s] under his / her control.
• Promulgate risk base thinking and process approach
• Contribute and support towards the success of the Integrated Management System

Requirements

• Degree in Business or similar capacity
• Proficient in spoken and written Japanese to communicate with HQ and Japanese Clients
• Proficient in Microsoft Office.
• Strong communicative skills.
• Able to analyze customer related problems.
• Strong team spirit
• Familiar with Plastic Precision Engineering and manufacturing industry

This is for the Infrastructure team. 

Job Responsibilities

• Performing concept and detailed design of electrical systems including transmission and power projects
• Take responsibility for the assigned design components, including the necessary follow-up for approval from relevant authorities and clients.
• Assist in liaising and coordinating with Local Authority Departments to secure approval for design projects.
• Prepare design calculations, drawings, specifications, and tender documents for design projects under the guidance of senior engineers/managers.
• Work under guidance and supervision of a senior level team member.

Summary

This position is responsible for the movement of all goods/purchases in and out of the hotel and ensure that they are properly recorded.

Job Responsibilities

· To ensure that any goods coming into the hotel have been properly ordered and met the specification (in quantity and quality).

· To ensure that all goods received in the hotel are accounted for and supported with proper documentation.

· To ensure that all goods received in the Hotel are properly supported by valid hotel purchase orders.

· To examine both quality and quantity of goods received in coordination with related Department Heads before accepting delivery.

· To ensure that goods are promptly moved to Stores or the concerned department once received.

· To ensure that outgoing goods are properly documented and accounted for.

· To closely monitor with Purchasing for all pending or partial deliveries.

· To be responsible for recording and distributing reports as required.

Key Responsibilities

1. Marketing

· Develop and execute strategies to position and enhance SCDT’s branding.

· Create comprehensive marketing plans, including advertising, promotions, and strategic initiatives to boost awareness, audience engagement, and student enrolment for SCDT’s programmes.

· Drive marketing efforts for membership, sponsorship, partnerships, and fundraising activities.

2. Programmes & Engagement

· Support the smooth planning and implementation of SCDT’s programmes;

· Implement targeted marketing strategies to build awareness of SCDT’s offerings;

· Engage donors, members, and patrons through programme-related activities;

· Work towards achieving key performance indicators (KPIs); and

· Foster strong relationships with all stakeholders.

3. Communication

· Develop press releases and liaise with media for effective coverage;

· Communicate with stakeholders through media channels to boost awareness of SCDT and its initiatives;

· Manage SCDT’s website and digital presence; and

· Assist in collection and respond to feedback and inquiries for continuous improvement.

4. Operations

· Provide support to SCDT’s daily operations when required.

Other Duties / Tasks

· Prepare and submit marketing workplan/budget for each fiscal year;

· Manage marketing and engagement initiatives within budget and effectiveness;

· Handle administrative tasks with follow-up as needed;

· Oversee the production of marketing materials such as newsletters, brochures, posters, and banners; and

· Any other tasks assigned by SCDT.

Qualifications:

· Diploma in Marketing / Business / Communication

· At least 2 years’ experience in marketing. Some experience in events management is a plus.

· Proficiency in English and Mandarin (spoken and written) due to operation needs.

· Strong interpersonal and communication skills.

· Customer-focused, service-oriented, and able to work independently

· Able to use graphic design software (e.g., Adobe Creative Suite), videography and Photography

Benefits:

· Full-time, 5 days work (inclusive of weekends due to operational needs)

· Office hours: 9 - 6 pm (to be shifted due to operational needs)

· Collaborative work culture

· Medical and Insurance Coverage

· Bonus

· 14 days of annual leave

A Day in the Life:

• Manage on-site projects to ensure timely completion
• Liaise with contractors on work scope, work progress and work schedules
• Prepare quotation and job schedule
• Prepare project-budget and billing
• Coordinate work between team and contractors to ensure the projects run smoothly
• Control quality of work and ensure rectification by contractor is of acceptable standard
• Monitor daily progress of work
• Verify all dimensions on-site against drawings
• Work closely with sales team, clients and contractors/suppliers on issues

Who We Are Looking For:

• Diploma in Architecture/Building/Quantity Surveying or related fields
• 2 to 3 years of relevant experience in retail/corporate office interiors or renovation industries
• Self-motivated and results oriented
• Strong interpersonal and communication skills
• Ability to work under tight schedules and pressure
• Applicants with more experience may be considered for a Managerial position

Job Description & Requirements:

We are looking for a fun, motivated, and driven team player to join our retail team at our flagship store in Singapore - a key figure in the overall OSN offline brand experience.

You should be someone who understands the brand and embodies our values.

Candidate must be able to commit on a full-time basis. We offer attractive salary packages, benefits and career growth potential.

The current position offered will be Full-Time Retail & Operations Executive or such other post as determined by the Employer, its holding company or its associate or subsidiary companies (together called the "Group").

Responsibilities include:

Retail:

• Executing and overseeing day to day operations i.e., Opening/Closing, inventory management, replenishments, customer service, cashiering, sales reporting, visual merchandising, goods receiving or deliveries
• Assisting in setup and roll out of new stores locally and overseas
• Achieving or exceeding sales and customer growth targets
• Ensuring excellent in store customer service and experience
• Executing in store-activities, events or campaigns
• Reporting on a daily/weekly/monthly product and sales performance
• Contributing regularly at internal meetings with team members to optimise store operations, improve workflow and productivity
• Reporting to Retail & Community manager

Customer service:

• Handling daily customer queries with prompt and appropriate solutions and escalating concerns to relevant departments
• Contributing regularly to innovation and improvement of workflow between online and offline sales channels
• Inspecting returned items and processing store credit refunds
• Ensuring excellent customer experience online and offline

• Minimum I year working experience in retail (Fashion or F&B a bonus) or a customer-facing role
• Honest, hardworking, responsible, pro-active and a strong team player
• Able to converse fluently in English
• Must be able to commit 44 hours a week, including one day each weekend (Saturday and/or Sunday)

Please apply by submitting your CV to [email protected].

• Health Insurance
• Staff Discount
• Meal Allowance
• Transport Allowance (Launch Prep Shifts)
• Birthday Leave

The person in this position is responsible for managing and executing human resource functions, including recruitment, employee relations, performance management, training, and compliance with labor laws.

Responsibilities:

Recruitment & Onboarding

• Coordinate with School Operation Division in fulfilling manpower requirements, and manage the deployment of suitable staff to various outlets

• Manage the end-to-end recruitment process, including job postings, screening, interviews, work pass application and selection.

• Coordinate the employee onboarding process to ensure smooth integration into the organization

Performance Management

• Support the regular performance appraisal/assessment of employees by coordinating reviews, compiling feedback and assist in preparation of contracts renewal

• Assist in monitoring employee performance to identify training needs and growth opportunities

Training & development

• Coordinate on employee training workshop, seminar, and manage training records.

• Maintenance of training materials and documentation.

Administration

• Assist in the administration of payroll, benefits, and compensation plans.

• Monitor employee attendance, leave applications, and absences to ensure proper workforce planning.
• Maintain accurate and up-to-date employee records, ensuring confidentiality and compliance with data protection regulations.

• Prepare regular HR metrics, reports, and dashboards to senior management to support decision-making.

Requirement:

1. Bachelor Degree in Human Resource or related field

2. 1-2 years related experience. Fresh grads are welcome.

3. Knowledge on HR practices and employment law

4. Highly self motivated, willingness to develop, resourceful and pay attention to detail.

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

- Maintain full set of accounts.

- Administration especially in compliance with Singapore laws.

- Any other duties assigned.

- Qualifications LCCI or higher.

- Proficient in English.

• RETAIL SALES DEVELOPMENT
  • Support SRM in building effective communication tools to share sales datas to retail team
  • Prepare weekly and monthly sales performance deck and present to Retail Team hand in hand with SRM
  • Assist SRM in building effective incentive plan based on marketing & business needs
  • Coordinate, verify and share result of incentive & commission to sales team on a monthly basis
  • Visit point of sales on a weekly basis and ensure counter / boutique needs are met

• RETAIL STAFF MANAGEMENT
  • Monitor key retail KPI and provide quantitative report to SRM
  • Review retail team productivity and gather retail team needs in term of coaching & training
  • Ensure new product launches information are well disseminated to the retail team:
    • Prepare deck including all information related to new launch in partnership with Marketing Team
  • Create a positive and strong synergy within the team, ensure positive mindset

• RETAIL EXCELLENCE
  • Lead Mystery shopping Execution
    • Communicate and feedback to the retail team on key learnings and areas of improvement
  • Assist SRM during in/out of store event and ensure perfect execution with high level of service
  • Lead Bee Gold App (CRM tool) campaigns execution to strengthen Retail Staff relationship with Guerlain members and increase retail sales:
    • Create campaign based on marketing & business priorities
    • Ensure customer focus list is well defined
    • Monitor, review and analyze campaign performance
  • Work hand in hand with Marketing Team on developing the high clienteling network by reviewing the database and spending of Guerlain customers

• REPORT / ANALYSIS
  • Provide weekly & monthly sales analysis on Guerlain’s performance
  • Provide Boutiques report on a monthly basis
  • Provide monthly competitor’s report
  • Create purchase order on a monthly basis for all retail matters

Job Responsibilities

· Perform administrative support for the Department

· Accurate and prompt execution of PO processes and invoice submittals

· Ensure on-time delivery for all order shipments to designated locations

· Handling of procurement related enquiries and feedback from regional offices

· Assist with claims on short-shipped, wrong or defective orders

· Liaise with suppliers and vendors as required

· Track and ensure best rates are applied on all shipments

· Assist the HOD and Manager in any assigned ad-hoc project or work as required

Requirements

• Diploma in Supply Chain Management, Logistics or Business Administration
• At least 1-2 years of relevant working experience in fulfilment and logistics role
• Proficient in Microsoft Office applications and AX system
• Meticulous, analytical with strong organizational skills
• Proactive with excellent communication skills
• Ability to work in a fast-paced environment, prioritize tasks and meet deadlines

Marketing Executive

Esco Lifesciences Group provides enabling technologies, products and services to the life sciences and healthcare industries, supporting academic research and scientific discoveries, clinical practice, as well as biopharmaceutical R&D and manufacturing. Headquartered in Singapore, Esco has an extensive sales network in over 100 countries, direct sales and service offices in over 20 countries, 8 manufacturing and R&D hubs in the US, Europe, the UK, China, Singapore, Indonesia, and over 1300 employees worldwide.

Esco is poised to benefit from the sustained growth of the healthcare and biopharma industries in Asia and globally. Esco has achieved market leadership in China, and globally, in multiple categories within some of the fastest-growing segments — with China being its largest and fastest growing market. As a Singapore-headquartered company, Esco is a nexus of East and West, bridging technologies, products and talent across the world, with global operations spanning the US, Europe and Asia.

Responsibilities:

· To support sales team and coordinating sales-related activities within the company.

· Play an important part in maintaining good customer relationships by acting as an extension of the field sales force.

· Provide excellent organizational, administrative and communication skills, together with an ability to deliver high standards of customer service.

· To prepare for promotions and advertisement

· Arranging End user seminar / workshop, contact potential user for seminar and to arrange time and venue. To prepare the certificate for attendees

· To make sure that attendees from end user seminar / workshop go to the email blast list

· To arrange exhibitions and conferences

· Ensure that representatives have sufficient quantities of

· sales support material, such as product brochures or

· any presentation material; enable representative to win

· the business.

Qualifications:

· Degree in related background; or

· Minimum 2 years related working experience

· Computer literate

· Telephone communication skills

· Customers services skills

· Seniority Level

Associate

· Industry

o Biotechnology Research

· Employment Type

Full-time

· Job Functions

o Marketing

· Skills

o Sales Operations

o Presentations

o Marketing

o Sales

o Outside Sales

o Computer Literacy

o Exhibitions

o Relationship Development

o Salesforce.com

o Communication