Description:

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.

• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.

• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.

• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.

• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.

• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.

• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.

• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.

• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements:

• Proven experience in sales or business development within the IT Services & Consulting industry

• Proven ability to acquire new clients and achieve sales targets in the APAC region.

• 5+years of experience in sales or business development within the IT sector.

• Strong knowledge of IT services and solutions.

• Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.

• Strong understanding of the sales process and client relationship management.

• Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.

• Familiarity with recruitment processes and project staffing.

Job Description

• Working Days: 5 days work week

• Office Location: Bedok North

• Salary: S$2,300 – S$3,000

Responsibilities

• Formulate strategies to build a lasting digital connection with customers and grow followers, brand interest and engagement through engaging content across different digital platforms.
• Plan and monitor the ongoing company presence on social media (Facebook, Instagram, Linked In, Youtube and other new platforms)
• Launch optimized online adverts through Facebook or Google etc. to increase company and brand awareness.
• Brainstorming new digital marketing platforms and ways to capture customer attention
• Compose online copywriting, proofreading and editing for various digital marketing content to ensure consistency in branding
• Design of online marketing collaterals such as graphic illustrations, photo and video production via Adobe Design Software or Canva.
• Acquire insight in online marketing trends and keep strategies up-to-date.
• Conduct market surveys, research trade information, and analyse competitor’s online strategies.
• Deliver monthly proposals, reports, presentations and share insights to develop optimization plans and provide action plans
• Any ad-hoc duties as assigned

Requirement

• Fresh graduate with a relevant degree or have up to 1 years’ experience in digital marketing

• Creative thinker & self-starter

• Excellent understanding of digital marketing concepts and best practices

• Experience with B2C/B2B social media, Google Adwords and SEO

• Skills and experience in creative content writing

• Analytical mindset and critical thinking

• Excellent communication and interpersonal skills

About Crown

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at http://www.crown.com/en-sg.

3 best things about the role:

• Be part of a Company that is a leading innovator in world-class forklift and material handling equipment.
• Work alongside a fun and outgoing Sales Team that is supportive and collaborative.
• Work at a Company that values good people, with a culture of developing employees and promoting from within.

About the role

Crown Equipment is currently seeking an individual to join the Sales Team based in our Singapore Branch Office as a Territory Executive.

As a Territory Executive, you will be responsible for driving revenue growth and expanding the market reach by building and maintaining customer relationships. You will also exceed the sales budget in a specified territory by managing existing clients and sourcing new business in providing Material Handling Solutions.

This will be a great opportunity to develop and execute a sales plan for the assigned territory. You will negotiate contracts and agreements with customers to close sales deals and provide product information, pricing and support to customers.

Key Areas of Responsibilities

Sales Targets

• Achieve a minimum order intake per month in Territory Management Sales as set by the company.
• Meet the minimum KPI requirements set by the company.
• Achieve goals for rental net gain initiatives.

Territory Management

• Effectively manage a defined territory, including identifying new sales opportunities while managing an existing customer base.
• Develop a dedicated plan to maximize selling time and fully develop the territory's potential.
• Implement daily territory/time management plans with clear objectives for what needs to be achieved each day.
• Offer all of Crown’s goods and services.

Product Demonstrations

• Effectively execute a minimum number of product demonstrations per month in accordance with set KPIs.
• Ensure all demonstrations are carried out in a professional manner with minimal expense to the Company.
• Demonstrate comprehensive product knowledge, which is a key deliverable, and understand the full product range.

Customer Enquiries

• Follow up on all customer inquiries promptly and professionally.
• Execute a minimum KPI of at least 18 contact calls with customers per week. These calls should have a specific purpose and an "SSP" (Strategic Selling Plan).
• Manage and maintain open inquiries effectively on a daily/weekly basis.

Team Participation

• At regular intervals, you will be required to attend team functions and product training sessions. You may also be asked to assist and support fellow colleagues with inquiries and demonstrations.
• Attend weekly sales meetings, or if in a regional area, join via video conference.

Customer Satisfaction

• Ensure that all prospective customers receive prompt, professional service when responding to inquiries, presenting proposals/solutions, and finalizing transactions upon delivery.
• Maintain regular communication with all existing and prospective clients to ensure total customer satisfaction.

Accounts Receivables

• Closely monitor customers’ Accounts Receivables (AR) and send updates as required.
• Engage with customers regarding any outstanding debts owed to the Company and assist in resolving them.

Knowledge, Skills & Experience

• Industry experience
• Demonstrative success in sales
• High Energy and Motivation
• Results Orientated
• Communication, Negotiation and Organisation Skills
• Ability to work under pressure & meet deadlines
• Excellent presentation skills

Qualifications

•  Graduate Degree

• At least 1-2 years in heavy machinery, MHE and automotive industry

• Insurance and Medical benefits
• Attractive salary package

• Assist the day-to-day customer - services & admin activities of the centre such as: Coordinating and facilitating classes for the centre/s.
• Centre operations
• Handle walk-ins and telephone enquiries
• Provide course consultation to prospective customers
• Handle and resolve feedback and complaints
• Liaise with customers & teachers pertaining to parents’ feedbacks / students' progress
• Handle admin duties such as: daily collections, preparation of materials for classes
• Data-entry and maintaining Student Management System & CRM
• Process and administer new student’s enrolment

Requirements

• At least 1 - 2 year(s) of working experience in the related field is required for this position.
• Effective planning & able to multi-tasks.
• Good interpersonal skills
• Effectively bilingual (English & Chinese speaking required to handle and resolve feedbacks from English & Chinese speaking customers and also to converse with Chinese speaking teachers pertaining to parents’ feedbacks / students' progress.)
• Proficient in MS office applications
• Able to work on weekends that are in line with centre's operating hours

Centre's operating hours

Wednesday to Sunday (10 - 7pm)

We look forward to talking to you. APPLY today!

Responsibilities include:

-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

·Positive attitude and commitment to excellence

·Respective skills in functions to be performed

·Excellent interpersonal and communications skills

·Team work

·Willing to learn and able to work under pressure

·Experience in F&B Operations

·Preferably 5 years of previous experience in serving in restaurant

·Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

· Support Sales Team in orders processing i.e. purchase orders, sales orders, delivery orders etc.

· Assist Sales Team in quotation preparation to customers.

· Process, track and coordinate sample requests with suppliers and customers.

· Process work orders for parts producing in-house.

· Monitor delivery dates and times of the suppliers and other relevant department to ensure sales orders are delivered in a timely manner.

· Assist QA department in handling rejects from customers and suppliers to meet customer’s satisfaction.

· Study the forecast demand from customer closely and make purchase orders to suppliers as per required demand to ensure that stock inventory is in control.

· Produce sales reports on a regular basis as per request by Manager

· Train new employees to ensure they understand the job requirements.

· Support Sales Team in daily operation to meet monthly sales targets and goals set.

· Perform any other ad-hoc duties as assigned by superior or management.

Requirements:

• At least a year of related working experience.
• Meticulous, organized individual with a positive attitude and willingness to learn.
• Proficient in MS Office applications such as Microsoft Word & Excel.
• Prior experience in Electronics/ Manufacturing industries is advantageous.

Be part of the FHA marketing team to deliver engaging omni-channel marketing campaigns to increase event branding, attendance, engagement and partnership collaborations. 

Marketing Planning & Execution
•    Manage and develop content across marketing assets and channels from print to online including website, direct mailers, social media platforms and event app
•    Develop compelling messaging, positioning and creative assets that aligns with target audience and marketing objectives 
•    Ensure all marketing materials are high-quality, accurate, and delivered on time
•    Management of photographers and videographers for event coverage, interviews and testimonials 
•    Track industry trends, customer feedback, and competitor activity to adjust marketing strategies as needed.

Analytics & Lead Generation
•    Identify and segment target audiences to maximize event reach and engagement
•    Use of online / enterprise systems for marketing purposes and database management
•    Data Management including data mining to improve customer segmentation and targeting as well as campaign performance
•    Track, evaluate and report results for marketing campaigns
•    Measure customer satisfaction by developing surveys and provide insights

Marketing Innovation
•    Ensure adoption and optimization of new marketing trends and technologies 
•    Monitor performance to deliver effective and impactful campaigns
•    Develop and execute audience engagement strategies that create interactive and memorable experiences as well as to encourage attendee involvement
•    Design and implement gamified experiences, contests, and other activities to capture the attention of attendees and encourage booth visits.

Partnership and Collaboration
•    Manage working relationship with creative agencies, partners and vendors
•    Collaborate with other departments to ensure alignment between marketing strategies and business operations.
•    Preparation of publicity contracts & materials to engage trade and media partners
•    Ensure that partnership deliverables are executed timely

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Raffles Courtyard
• The Grand Lobby
• Tiffin Room
• yi by Jereme Leung

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement

Job Summary:

We are looking for a skilled and proactive Senior Sourcing Executive to join our dynamic team. The ideal candidate will be responsible for sourcing and evaluating suppliers, managing contracts, and ensuring the smooth flow of supply chain operations. This role requires a strong ability to negotiate, analyze supply-related issues, and assess supplier performance to contribute to cost-effective sourcing strategies and the overall efficiency of the supply chain.

Job Description

• Supply Chain Strategy & Sourcing: Explore, evaluate, and recommend alternative suppliers and sources to identify new supply opportunities, ensuring a continuous and cost-effective supply chain.
• Issue Resolution & Risk Management: Collect and analyze data on supply-related issues, such as delays, emergencies, or shortages, and collaborate with suppliers to define and implement effective solutions. Conduct supplier risk assessments to mitigate potential disruptions.
• Contract Negotiation & Compliance: Negotiate, draft, and maintain contracts and agreements with suppliers, ensuring compliance with all terms and conditions. Facilitate clear and ongoing communication to ensure the efficient execution of contract clauses.
• Supplier Performance Management: Conduct regular performance evaluations of suppliers to ensure quality, reliability, and efficiency. Use evaluation data to drive improvements in supplier relationships and service delivery.
• Reporting & Communication: Prepare and present detailed sourcing and supplier performance reports to senior management and cross-functional teams, providing insights into supply chain performance, opportunities, and risks.
• Quotation Analysis & Approval: Screen and analyze supplier quotations, ensuring accuracy and alignment with project requirements. Present findings for management approval prior to procurement decisions.

Requirements:

• Minimum a Bachelor’s degree in Procurement, Supply Chain Management, or a related field. Relevant certifications (e.g., CIPS, CPSM) are a plus.
• 5 years of proven experience in sourcing with a strong understanding of sourcing methodologies, supplier evaluation, and cost optimization strategies.
• Familiarity with procurement systems, ERP/MRP software, and digital sourcing tools to manage and streamline sourcing activities.
• Excellent interpersonal and communication skills, with the ability to negotiate effectively with external suppliers and collaborate with internal stakeholders to achieve mutual goals.
• Resourceful, self-driven, and proactive with the ability to work independently while managing multiple tasks and projects efficiently.
• Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with ERP/MRP systems to manage procurement data and reporting., PowerPoint) and ERP / MRP.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display and merchandise garments to maximize selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack and label merchandise with security tags.

Support customer purchases and returns in the register

Description

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.
• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.
• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.
• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.
• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.
• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.
• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.
• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.
• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements

• Proven experience in sales or business development within the IT Services & Consulting industry
• Proven ability to acquire new clients and achieve sales targets in the APAC region.
• 5+years of experience in sales or business development within the IT sector.
• Strong knowledge of IT services and solutions.
• Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.
• Strong understanding of the sales process and client relationship management.
• Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.
• Familiarity with recruitment processes and project staffing.

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display and merchandise garments to maximize selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack and label merchandise with security tags.

•Support customer purchases and returns in the register.

Group Overview

The Value-Added Services team is responsible for the short and long term growth of merchant acceptance for Visa’s existing and new Digital products and services. The team will achieve its success through working with and through its acquiring partners, key merchant partners and the technology firms driving innovation in the market place. This Singapore-based role will require you to be able to service mainly the Southeast Asian markets.

What a Senior Manager Technical Sales and Delivery does at Visa:

The Senior Manager Technical Sales & Delivery role will be responsible for providing technical and functional expertise for our Payments and Fraud Management and prevention platform. This role will also be responsible for consulting with our Clients on Business Processes and recommending Best in Class Payment and Fraud Prevention strategies. The role requires you to lead the pre-sales consultation and solution design discussion of new clients. Supporting client migration plans, developing and refining new solution offerings, and working with internal and external stakeholders to provide an optimal integration experience with the Cybersource and Visa platforms by demonstrating to our clients how our Integrated Commerce solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated clients. Candidates should have demonstrated skills in: Sales Engineering, Project Management, Consulting, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Responsibilities

• Develop tactical and strategic plans to support the needs of new and existing enterprise clients.
• Provide technical, functional and subject matter expertise to our sales team
• Conduct technical presentations and product demonstrations for customer audiences
• Be a lead resource in supporting the preparation and responses for RFPs and RFIs
• Work closely with our Product Management team to maintain technical and functional knowledge of existing and new services
• Identify and work with third party resources as necessary to support client integration needs; down to code level detail
• Project planning, coordination, and delivery of services
• Communication and risk management to senior stakeholders internally and externally
• Drive revenue activation projects with industry standard Project management methodologies
• Consult with Clients for Solution Design & Architectural design
• Design and document custom workflow processes
• Develop and deliver customer, partner and internal training
• Contributing to corporate knowledge and best practices by creating or enhancing documentation and processes.
• Work with internal and client teams to develop integration plans, manage diverse stakeholders, and manage expectations

Why this is important to Visa

The Senior Manager, Technical Sales & Delivery position will be an integral part of our growing Asia Pacific Cybersource sales force. In this role, you will be responsible for working closely with our sales teams in providing technical and functional expertise for our suite of payment and risk management solutions, responsible for implementation and integration of new strategic clients, supporting client migration plans, delivering new solution offerings, and working with internal and external stakeholders to provide an optimal integration and project delivery experience with the Cybersource and Visa platforms by demonstrating to our clients how our solutions can be integrated into their existing infrastructure and business processes while addressing any technical concerns.

Projects you will be a part of:

You will be required to work closely with regional sales teams, internal operations teams, and product teams to ensure success. The success of this role will be measured on growth of revenue and successfully integrated Card Present Processing, Card Not Present Processing and Integrated Commerce clients. Candidates should have demonstrated skills in: project management, and presentation/training in complex IT environments. The candidate should be familiar with SaaS solutions related to bankcard/acquiring, payment gateway, payment security, and fraud prevention. The right candidate will have a passion for Technical Selling, Solution Consultancy, project management excellence, customer advocacy, and will see this role as contributing to the strategic evolution of our business.

Furthermore, you will be at the forefront of Digital payment Systems of the Asia Pacific Markets, Working with Digital Market leaders that shape the landscape of payments. Not only will you be working with Acquiring Banks but also large scale Payment Technology Providers, merchants ,Payment Service Providers, Digital payment providers and market leaders.

Roles and Responsibilites:

• To support the sales team and ensure timely and accurate order processing and subsequent logistic arrangement.
• To manage and control purchases with optimal stock levels, best cost efficiency and punctual deliveries.
• To attend to all office administration duties.
• Well versed in Microsoft Office (Word, Excel, Powerpoint) and Google Suite
• Knowledge in Accounting and Finance is an added advantage
• To assist with petty cash and basic accounting work.
• Any other duties to be assigned as required
• With diploma certificate or equivalent with relevant experience may apply.
• Good interpersonal, communications and customer support skills.
• Well Organized with strong attention to details
• Good problem solving and analytical skills.
• Good command of major working languages will be given preferrance
• Junior level candidates are encourage to apply and candidates with more experience will be considered for senior role.

Why Join us?

• Employees are encouraged to contribute and share their ideas to help the company to gain success
• Employees will get unique opportunities to learn a variety of skills as we are covering B2B and B2C business.
• Commute with ease and less traffic as we are located outside of CBD
• Good Job stability and Clear career progression

Remuneration will be based on your ability and skills.Those with potential may be offered more responsibility and quicker career advancemen

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

•Provide great customer experience.

•Fold, hang, display and merchandise garments to maximize selling opportunities.

•Actively process, stock and replenish garments on the sales floor and in the stock room.

•Open, unpack and label merchandise with security tags.

•Support customer purchases and returns in the register.

The person in this position is responsible for managing and executing human resource functions, including recruitment, employee relations, performance management, training, and compliance with labor laws.

Responsibilities:

Recruitment & Onboarding

• Coordinate with School Operation Division in fulfilling manpower requirements, and manage the deployment of suitable staff to various outlets

• Manage the end-to-end recruitment process, including job postings, screening, interviews, work pass application and selection.

• Coordinate the employee onboarding process to ensure smooth integration into the organization

Performance Management

• Support the regular performance appraisal/assessment of employees by coordinating reviews, compiling feedback and assist in preparation of contracts renewal

• Assist in monitoring employee performance to identify training needs and growth opportunities

Training & development

• Coordinate on employee training workshop, seminar, and manage training records.

• Maintenance of training materials and documentation.

Administration

• Assist in the administration of payroll, benefits, and compensation plans.

• Monitor employee attendance, leave applications, and absences to ensure proper workforce planning. • Maintain accurate and up-to-date employee records, ensuring confidentiality and compliance with data protection regulations.

• Prepare regular HR metrics, reports, and dashboards to senior management to support decision-making.

Requirement:

1. Bachelor Degree in Human Resource or related field

2. 1-2 years related experience. Fresh grads are welcome.

3. Knowledge on HR practices and employment law

4. Highly self motivated, willingness to develop, resourceful and pay attention to detail.

Description:

• Client Acquisition: Identify, prospect, and secure new clients in the IT Services & Consulting space.

• Lead Generation: Develop and implement strategies to generate leads and build a robust sales pipeline.

• Sales Strategy: Design and execute strategic plans to achieve sales targets and expand the client base.

• Client Relationships: Build and maintain strong relationships with clients, understanding their needs and offering tailored solutions.

• Market Analysis: Research industry trends, market dynamics, and competitor activities to identify new business opportunities.

• Professional Services Expertise: Demonstrate a clear understanding of professional services, including staffing, project-based solutions, and managed services.

• Presentations and Proposals: Create and deliver compelling presentations and proposals to prospective clients.

• Collaboration: Work closely with internal teams, including delivery and technical teams, to ensure successful project implementation.

• Sales Reporting: Track, analyze, and report on sales metrics and progress against targets.

Requirements:

• Proven experience in sales or business development within the IT Services & Consulting industry

• Proven ability to acquire new clients and achieve sales targets in the APAC region.

• 5+years of experience in sales or business development within the IT sector.

• Strong knowledge of IT services and solutions.

• Proficient in drafting and reviewing MSA, SOW, and other contractual agreements.

• Strong understanding of the sales process and client relationship management.

• Proficient in MS Office Suite (Word, Excel, PowerPoint) and CRM software.

• Familiarity with recruitment processes and project staffing.

What’s it all about?

The Sales Development Representative (SDR) Manager for the APAC region is a newly created role to help us define, execute, measure and refine a compelling top of the funnel revenue strategy for Visa Cross-Border Solutions, inclusive of Currencycloud brand. You will lead a team of 3 Sales Development Representatives (SDR’s) responsible for filling the pipeline with qualified leads that turn into revenue. You will be an inspirational leader who can drive results, but also adept at building a demand generation strategy that is presentable to a senior audience. Reporting to the Director of Sales Development, you will hold responsibility for the demand generation strategy and top of the funnel reporting for APAC.

We need you to be creative in developing unique ideas with an ability and willingness to adapt and change to thrive in our agile environment. We’ll need you to be one step ahead of the game and keep updated on the best practices in the industry so that you can keep advancing the function. You’ll need to have a strong interest in data and analytics to gain critical insights into our prospects and customer behaviour to influence purchasing decisions.

Above all else, you’ll need to live and breathe our values – Lead courageously, obsess with our customers, Collaborate as One Visa, Execute with excellence. These values are woven deep into the fabric of our culture and guide our day-to-day interactions.

What we expect of you, day to day:

Demand Generation Strategy (approx. % of role breakdown – 25%) 

• Working with regional marketing managers and sales consultants to support the creation of a demand gen strategy that meets regional targets
• Researching prospects, target personas, and segment landscape to assist with lead scoring and more account based marketing
• Building prospect target lists using business development tools
• Build strategies using clear and defined KPIs and ROI. Specific campaigns that are built and delivered as part of the strategy should have trackable metrics and align with your overall strategic objectives
• Own data management for prospecting 

Leadership (approx. 45% of role)

• As an experienced leader, you will coach and lead your team to execute against your strategy and to continuously improve the quality and warmth of leads and opportunities
• You’ll also help and mentor career growth across the team
• Oversee the SDR playbook for moving leads through the funnel, and all processes that sit alongside it
• Support APAC SDRs and oversees SDR activity globally to facilitate the transfer of best practices
• Lead by example with KPIs and prospecting
• Manage performance of SDRs, ensuring they are hitting the targets you have set

Performance Reporting (approx. 30% of role)

• Creating a reporting rhythm among SDRs, the wider marketing team, sales team and also at a senior leadership/executive level.
• Managing the creation and delivery of all demand generation reporting
• Working closely with the sales operations team, providing them with data to enable their wider sales reporting, and ensuring they are supporting marketing deliverables for reporting
• Delivery of holistic demand generation activity, both outbound lead generation as well as working alongside the marketing manager to support inbound lead generation.
• This will include building prospect lists, managing data, building campaigns within lead gen tools and the execution of those campaigns
• It also includes any necessary follow up and qualification of leads as well as smooth handover to sales consultants.

Roles & Responsibilities:

1. Creating content, including videos and images for use on social media/digital marketing channels.

2. Manage the company's website, e-commerce platform and social media platforms.

3. Interacting with customers and dealing with customer's inquiries on social media.

4. Brainstorming and developing creative marketing ideas and strategies.

5. Manage and improve online content and track SEO efforts

Technical Skills and Competencies:

1. Strong communication and presentation skills.

2. Minimum 1 year of relevant working experience, preferably with image and video editing skills and experience.

3. Ability to multi-task and work on a number of projects at one time.

Job Description

• Assist Facilities Manager on the daily operations for building, M&E, cleaning, security, pest control and landscaping.
• Assist Facilities Manager on the operations of reception / triage, visitor's registration and compliance.
• Assist Facilities Manager on the daily operations of Bio-Medical Engineering.
• Assist Facilities Manager on the daily operations of Administration Dept and admin support for the hospital.
• Assist Facilities Manager on the SACH emergency response (fire, facilities, haze and terrorism).
• Assist Facilities Manager on all adhoc building & facilities projects within the hospital.
• Assist Facilities Manager on building & facilities Grants from MOH, AIC and other government agencies.
• Take on any works from time to time as directed by Management.

Qualifications

• Possess a minimum of 5 years of experience in Facility Management.
• Holds a Diploma in Facilities/Building Management/Engineering or a relevant field.
• Demonstrates independence, attention to detail, and the ability to meet tight deadlines.
• Capable of multi-tasking and prioritizing work in a proactive and flexible manner.
• Collaborates effectively with colleagues, exhibiting strong interpersonal and communication skills.
• Proficient in written and verbal communication.
• Proficiently presents and articulates ideas to management, translates feedback into actionable tasks, and promptly follows up for closure.
• Exhibits independence in functioning within a fast-paced work environment.

Job Role Description

Assist Head of Department to oversee company’s Overseas Franchise Developments and Local Leasing activities

Overseas Franchise

· Ensure uniformity on all franchise developments

· Work closely with overseas Franchisee and JV partners to ensure smooth opening of stores and launch of activities

· Collect Financial data from franchise outlets, monitor, and analyse the performance. Identify opportunities for sales growth through promotions and sharing of best practises.

· Assist in maintaining and updating of Franchise documentations i.e. SOP, new dishes launch.

· Conduct overseas / local audits and in accordance to the company guidelines and report findings for follow up actions.

· Work with marketing department to supply franchisees with essential support. Policing marketing and social media contents to ensure compliances.

· Perform administrative duties for the franchise management team, such as arranging travel, draft training itinerary, coordinate visits, preparing trip reports and organizing bi-annual business review meetings.

· Using available franchise tools, conduct preliminary franchise assessment for new interested parties.

Local Leasing

· Assist HOD in reviewing Tenancy agreements and conditions.

· Report on traffic and tenant mix observation for potential sites enabling smooth decision-making process.

· Conduct market pricing analysis to ensure we are competitive in prices across different food establishments (food courts, coffeeshops, restaurants).

· Support and liaise with various departments to ensure compliance with lease management practices and administration

Secondary Tasks

· Facilitate ordering of ops / store supplies for franchisees during pre and post store opening as and when required.

· Get involved and brainstorm ideas not limited to conducting surveys for new concept if any.

· Work closely with other departments such as Operations, Culinary and Project teams for new projects’ delivery and implementation

· Any other Ad-hoc activities

Job Highlights:

· Opportunities for professional growth and development

· Collaborative team environment

Responsibilites:

· Manage full sets of accounts, including the preparation of monthly management reports

· Prepare accurate cash flow forecasts to support financial planning

· Compile year-end financial statements in compliance with regulatory standards

· Reconcile intercompany balances and oversee intercompany billings

· Coordinate and facilitate audit processes, collaborating with internal and external auditors as needed

· Perform ad-hoc tasks and assignments as required

Requirements:

· Diploma/Degree in Accountancy

· Minimum of 3 to 5 years of relevant work experience

· Proven ability to work independently and efficiently under tight deadlines

· Proficient in MS Excel and Word

· Exceptional attention to detail and accuracy

· Available for an immediate start

If you're a proactive and detail-oriented individual with a passion for finance, we encourage you to apply for this exciting opportunity to join our team!

Key Responsibilities

• Team Management: Supervise and manage a small team of restaurant crew members during assigned shifts.
  Delegate tasks effectively and ensure completion to maintain smooth operations.
  Motivate and mentor team members to achieve performance goals.
  
• Operations Management: Ensure the store operates efficiently during the shift, including food preparation, order accuracy, and timely service.
  Monitor inventory levels and ensure proper stock management.
  Maintain cleanliness and organization in compliance with health and safety regulations.
  
• Customer Service: Deliver excellent customer service and resolve any customer complaints or issues promptly. Ensure orders meet Subway's quality standards and customer expectations.
  
• Administrative Duties: Handle cash management, including closing tills and preparing shift reports.
  Assist in scheduling staff shifts and coordinating breaks. Report to the Store Manager on operational updates and performance metrics.
  

Requirements

• Strong leadership and interpersonal skills.
• Ability to multitask and perform under pressure in a fast-paced environment.
• Basic understanding of inventory and cash management.
• Flexibility to work shifts, including weekends and public holidays.
• A positive attitude and commitment to providing exceptional customer service.

Job Summary

• To promote an effective quality programme includes identifying, coordinating and participating with relevant departments on quality and patient safety training needs, standards development, design and implementation of audit tools and risk management activities:
• Monitor current healthcare trends in quality, patient safety metrics and performance improvement practices;
• Keep abreast of appropriate regulatory agency requirements related to quality assurance and patient safety standards;
• Responsible for service excellence programmes with a synergistic working relationship with clinical quality;
• To initiate continuous service improvements through constant monitoring / surveys, audits and training.

Job Responsibilities

1. Manage the incidences, customer feedback / complaints and provide timely responses and effective preventive measures;
2. Identify and implement service, clinical quality and patient safety improvements to close service gaps. Measure and evaluate data to determine the ultimate impact of the programs and initiatives;
3. Develop / Conduct training programmes to improve service standards and develop a culture of customer centric services;
4. Maintain statistics on Quality Indicators eg Productivity, Episodes & Unique Beneficiary data, Customer Service Survey Data (including incidents, feedback, compliments, complaints). Prepare documents for management reporting as required;
5. Assist to develop, implement and review policies and procedures relating to quality management functions for standardisation and compliance to quality standards;
6. Maintain an inventory of all policies and procedures within the organisation and ensure compliance to ISO 9001 standards;
7. Work with consultants and internal customers to achieve and maintain certification i.e. ISO 9001; Bizsafe, DPTM, etc.
8. Maintain external correspondences including MOH / AIC, ensure all correspondences are tracked.
9. Timely execution / submission of Service Excellence awards and external awards;
10. Any other tasks as assigned by the Manager / CEO.

Job Requirements

• Minimum Diploma in a relevant discipline, preferably Degree in any discipline
• Minimum 3- 5 years experience in quality management, preferably in the Healthcare industry;
• Have a background in quality assurance, quality improvement, patient safety and/or PDPA;
• Experience in Root Cause Analysis, Failure Modes Effects Analysis would be highly advantageous;
• Knowledge of statutory regulations and guidelines pertaining to all aspects of healthcare;

PRIMARY OBJECTIVE

• Perform the daily BAU operations, i.e. loan disbursements, repayments, fee collections, prepayments, rollovers and redemptions, monitoring and sweeping of funds from special-purpose accounts, e.g. DSRA, Operating accounts for loan repayments and monitoring of scheduled repayments for bilateral and syndication deals.
• Perform GL reconciliation & ensure outages are resolved within stipulated turnaround time.
• Ensure accuracy, efficiency and meets the agreed turnaround time with the Business Units while avoiding operational risks and losses.
• Support the department’s effort to improve productivity, efficiency and lower costs via continuous process improvements.
• Maintain good business relationships/partnerships with key stakeholders, aligning actions to customer needs.

KEY RESPONSIBILITIES

Customer/Market – Business Transformation

• Perform loan disbursements, repayments, rollovers, redemption and fee collection with accuracy and within the stipulated turnaround time.
• Respond to Business Units’ requests and enquiries within a stipulated timeline.
• Collaborate with the Team Lead to engage the Business Units on a regular basis to resolve BAU issues and improve cooperation between the teams.
• Actively participate as a member of a team to move the team towards completion of goals, i.e. develop a service-oriented culture within the team.

Process Digitalization or Automation/STP

• Participate in process digitalization or automation initiatives.

Productivity Improvement

• Ensure all SLA/TAT are being met.
• Ensure work is completed with speed and accuracy.
• Contribute process improvements ideas to improve TAT, efficiency and reduction of internal errors in work processes.

Process Efficiency/Process Improvements

• Participate in process improvement discussions to improve the turnaround time for BAU processes. 
• Identify operational risks and implement measures/controls to plug the risk gaps so that processes are in line with all internal & external policies/guidelines and requirements of the regulators.

Operational Risk & Compliance

• Work together with Team Lead to ensure that audit rating is “Satisfactory” or better.
• Work together with Team Lead to ensure that CRA rating is at least “On Target” or better.
• Work together with Team Lead to ensure no/minimal operational lapses/financial losses.

Individual Contribution/Competency

• Participate in BCP Coordinator/Risk Coordinator or Data Steward roles.

Learning/Competitive Positioning

• Maintain high standards for self-development to achieve/exceed the goals of the team and to derive satisfaction from achievement of goals and continuous improvement.
• Initiate action plans to achieve self-development goals which has to be in line with the department and Group’s direction of building high performance culture.
• Develop a mindset of continuous learning to keep up with the pace of change in the Bank and to be competent in the job assigned.