Duties and Responsibilities

• Provide quick, responsive, quality and consistent response via phone, WhatsApp chats, emails, live chat.
• Ensure calls pick up within 3 rings
• Promote our services and advise on company information to customers via phone
• Provide after sales services including resolve customer issues, gather customer feedbacks and ensure customer satisfaction
• Coordinate with the logistics team to ensure timely delivery of products and services to customers.
• Maintain and update customer databases, ensuring accuracy and completeness.
• Prompt customers relevant questions to determine nature of problems

Job Requirements

• Minimum "N"-Level/SPM
• Customer-focused mindset with good verbal communication skills
• No job experiences required. Training will be provided.

Job Description :

• Monday - Saturday (Office Hours 8.30am - 5.30pm)
• Option for 5 days and 6 days work week
• Career progression to Assistant Manager

Remuneration and Benefits

• Initial monthly remuneration of $2,600 - $3,000.
• 12-14 days of annual leave
• Fringe benefits include free music courses and medical insurance coverage.

Work Location
Bedok Headquarters (Nearest MRT: Tanah Merah/Simei/Tampines West)

Job Overview:

The HR & Admin Executive will support the full spectrum of HR operations and administrative functions, ensuring smooth day-to-day operations of the office. This role involves assisting with office management, employee onboarding and offboarding, procurement of supplies, performance management, and maintaining employee records in compliance with Ministry of Manpower (MOM) guidelines.

Key Responsibilities:

HR Operations & Administration Support:

• Assist with a variety of HR operations including administrative duties related to employee records, payroll, and benefits management.
• Maintain employee records (attendance, EEO data, etc.) ensuring compliance with policy and legal requirements.
  

Office Management & Procurement:

• Assist with managing office supplies and pantry items to ensure smooth daily operations.
• Oversee the procurement of stationery, ensuring proper inventory and ordering as necessary.
  

Employee Onboarding & Offboarding:

• Assist with onboarding new employees, including issuing uniforms and maintaining uniform inventory records.
• Manage the offboarding process for departing employees, including work pass applications, renewals, cancellations, booking flight tickets home, and ensuring compliance with Ministry of Manpower (MOM) and dormitory guidelines.
  

Performance Management:

• Support the implementation and management of performance processes, ensuring timely and accurate performance evaluations.
  

Compliance & Legal Requirements:

• Ensure all HR and operational processes comply with relevant labour laws and MOM regulations.
• Keep employee records up to date and aligned with legal requirements.
  

Ad-Hoc HR & Operations Support:

• Provide support for any additional HR or operational matters as needed, assisting managers with various tasks to ensure smooth operations.
  

Job Requirements:

• Good knowledge of Ministry of Manpower (MOM) Employment Laws and Labour Laws.
• Proficient in MS Office; experience with HR systems like Quick HR or Infotech is a plus.
• Strong organisational and time-management skills to handle multiple tasks efficiently.
• Excellent communication and interpersonal skills to engage with employees at all levels.
• Strong problem-solving and decision-making abilities.
• High level of ethics and reliability when dealing with sensitive information.
• A diploma in Human Resources, Psychology, Business Administration, or IHRP-CA certification would be advantageous.

About the Role:

• Assist the Building Manager in the daily operations
• Manage all Sub-Contractors, supervise & coordinate Facility Management activities and ensure all works adhere to legal regulations
• Preparation of monthly and incident reports pertaining to the site(s)
• Ensure smooth operations on site(s)
• Manage ad-hoc project(s)
• Facilitate incident investigation whenever necessary

About You:

• Degree / Diploma / Higher Nitec in Building Services / Facilities Maintenance or Mechanical / Electrical Engineering or equivalent
• 2 to 3 years relevant experience in property / estate / facilities management or building / facilities maintenance
• Knowledge in building works and facilities management
• Possess good communication skills in liaising with both internal and external stakeholders

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

The position assists the Executive Steward to manage the team, to be responsible for maintaining the cleanliness and quality of all F&B and Kitchen equipment and all pantry and kitchen area, so that all guests will have a safe and wonderful dining experience, ensures that kitchen hygiene and safety standards are meet, through active supervision of the Steward Supervisor, Steward Attendant and Night Kitchen Cleaner. The Assistant Executive Steward must have the perseverance to lead the team to achieve high standards within the work area and to work closely with the Executive Steward so as to lead the team towards the same direction.

Primary Responsibilities  

Manages the Daily Stewarding Operation: Cleanliness and Quality of F&B and Kitchen Operation Equipment

• Conducts briefing and makes deployment to Stewarding colleague daily.
• Makes daily round to check for cleanliness and quality of all operation equipment and kitchen equipment.    
• Takes ownership of all operation equipment, kitchen equipment and hotel property.
• Operation checks, to ensure work flow and system are in order and hygiene standards meet expectation.
• Always communicates with F&B and Culinary team and fellow colleagues to find out about the work flow system and makes improvement with the collaboration system if required.
• Manages team with efficiency of work in the washing of dishes and kitchen equipment.
• Works closely with both the F&B and Culinary teams so as to build a strong collaboration between various team.
• Oversees that timeliness of dish cleaning, returning dish for reuse during high business turnover. 
• Oversees that all washed equipment are clean and sanitised.
• Oversees proper handling of all operation equipment so as to avoid or minimise breakage.
• Ensures adequate supply of operating equipment in F&B outlet through coordination with all F&B outlet managers, through order, delivery, and by monitoring lost through breakage or missing.

Manages the Cleanliness and Safety of all Pantry and Kitchen

• Checks all kitchen equipment for cleanliness, manages the Night Cleaning Contactor to follow up on any unclean area and equipment, and conducts kitchen inspection twice a week. 
• Manages the team to check on functional operation of each Dish Wash Machine, co-ordinate and follows up with Engineering and chemical technician for any faulty issues.
• Manages the garbage collection schedule and also ensures that the recycle program is conducted as per established. 
• Oversees that the kitchen floor is clean and dry at all times, looks out for any potential safety hazard issue and tries to eliminate it immediately.
• Oversees the sanitation of all operation equipment are done as per kitchen’s hygiene standards requirement.
• Oversees that the work procedure in the kitchen are carry out as per HACCP’s requirement and the safety aspect is in line with WSH. 
• Oversees that all HACCP check-list and documentation are updated on a daily basis.
• Leads all the kitchen walk through (WSH / Hygiene / Pest-Control) and rectifies all findings immediately.

Management and Leadership of the Stewarding Team

• Makes routine rounds within the kitchen area during meal periods.
• Supports the Stewarding team to be consistent in service, uses a collaborative, enabling leadership style and to have regular team meetings.
• Drives constant service and system improvement and to be entrepreneurial.
• Strong leadership and interpersonal skill.
• Must be able to lead the team confidently at all times and always practice to lead by example. 
• Manages the provision of operation supplies, cleaning equipment, and chemical, monitor and control the amount of usage.  
• Induction and training of Steward Attendant and Supervisor in technical skill and process as outlined in the Keys to Success manuals.
• Must oversees the team member grooming and personal hygiene practice to meet with hotel requirements.  
• Assists the Executive Steward to control all expenditure and cost within the budget (OT / CL / Supply). 
• Manages the team to adhere with the Hotel recycle program.
• Competency in the yearly internal and external hygiene audit. 
• Manages and oversees the operation equipment storeroom / chemical storeroom / cleaning supply storeroom.
• Creates a Friendly and Heartist® working environment within the team.

Involvement in Wider Job Function Relationships

• To be active in learning so as to enhance personal skill and industry knowledge.
• Follows Hotel and Departmental guideline to lead the team and constantly getting feedback from team member and other colleague. 
• Understands emergency procedure, health and safety requirement.
• Maintains collaborative working relationship with colleague and supervisor/manager
• Participates in departmental leadership activity as a member of the team and continually conducts training for the team member.
• Develops own knowledge and skill as a contributing member of the Stewarding team.
• Ensures that safe work practice is followed including emergency procedure.
• Must be certified with Occupational First Aid Course.
• Must be able to accomplish within the timeline with any assignment given by the Executive Steward and Management.
• Oversees the pest-management in the pantry and kitchen area.
• Attends the weekly Catering Meeting, gathers surficial information, co-ordinates and leads the Stewarding team to accomplish the event with high professionalism in supporting the Banquet Service Team and Banquet Culinary Team for the success of all events.

We’re looking for an outstanding Executive, Account Management for our Small-to-Medium Business (SMB) team. The Executive, Account Management will drive growth for our SMB portfolio through operational and marketing excellence. Reporting to the Lead, Account Management, ideal candidates should possess quick learning abilities, a high degree of comfort with proprietary software systems and a very keen eye for details.

Relationship Management

• Conduct data analysis, reporting, operational and invoicing resolutions
• Deepen business relationships with foodpanda’s SMB partners with our proprietary learning tools

Marketing

• Work with foodpanda’s Commercial and Marketing teams to implement and scale marketing campaigns
• Educate SMB partners on the foodpanda marketing suite to grow on the foodpanda platform

Operations

• Work with foodpanda’s Operations team to evaluate partner operational compliance
• Utilize data to identify opportunities for growth through operational best practices

Ad-Hoc Projects

• As part of a highly agile industry, expect to be given opportunities to participate in the execution of high-impact commercial activities

• Assist the Account Manager to plan & execute projects from conceptualization to installation to dismantling
• Supervise team members to ensure timely completion with quality finishing
• Liaise with service providers & consultants to ensure timely completion of projects
• Exercise judgment and project management skills to balance priorities and communicate to teams to meet and exceed project deadlines and commitments

• Prepare reports periodically and when required
• Involved in sales forecast and analysis process.
• Preparing presentation slides
• Support in credit management process.
• Support in pricing and discount management process.
• Support in compliance topics.
• Support in month end/Year end reporting process.
• Involved in the year end stock take process.
• Other ad hoc assignment.

Company Overview:
Haohan Industry is a dynamic and innovative company specializing in high-quality home and living products, including toilet bidets, smart sensor trash cans, and other innovative lifestyle solutions. We are committed to enhancing everyday living with modern, functional, and eco-friendly products.

Job Summary:
We are seeking a motivated and experienced Sales and Marketing Manager to lead and grow our offline and online sales channels. The successful candidate will be responsible for managing existing sales lines, driving the development of new sales opportunities, and executing strategies aligned with company management's objectives.

Key Responsibilities:

1. Sales Management:Oversee and maintain current sales lines to ensure consistent revenue.
   Identify new business opportunities to expand market reach.
   Build and nurture relationships with key clients, distributors, and retailers.
   Prepare and present regular sales performance reports to management.
   
2. Marketing Strategy Development:Develop and implement marketing plans for offline and online projects.
   Execute digital marketing campaigns, including SEO, social media, PPC, and email marketing, to drive traffic and sales.
   Collaborate with design teams to create engaging marketing materials.
   Plan and participate in trade shows, exhibitions, and other promotional events.
   
3. Product Promotion:Promote the company’s product lines, including toilet bidets and smart home products, to existing and potential customers.
   Conduct market research to understand customer needs and industry trends.
   Develop pricing and promotional strategies to maximize profitability.
   
4. Team Collaboration:Work closely with cross-functional teams, including product development and customer service, to align sales and marketing efforts.
   Provide training and guidance to sales team members as needed.
   
5. New Business Development:Under management's guidance, spearhead initiatives to diversify the product portfolio and explore new sales channels.
   Monitor competitor activities and adjust strategies accordingly.
   

Qualifications and Skills:

• Bachelor’s degree in Business, Marketing, or a related field.
• Proven experience (3+ years) in sales and marketing, preferably in the home and living products sector.
• Strong knowledge of both offline and online sales strategies.
• Proficiency in digital marketing tools and platforms.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and adapt to evolving market trends.
• Strong analytical skills to assess performance metrics and market trends.
• Familiarity with e-commerce platforms is a plus.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth and career advancement.
• A collaborative and innovative work environment.
• Employee discounts on company products.

The Job

• Provide administrative support to mainly project management and research needs.
• Work closely with Senior Manager to plan, and coordinate delivery of daily work.
• Coordinate and participate in periodic meetings, sending out supporting documentation (agenda), take and distribute meeting notes, and any administrative follow-up actions as required.
• Record minutes at meetings and archive them accordingly.
• Create various types of documentation using Microsoft Office.
• Keep record BCLS+AED certificates for all Drs and nurses; Coordinate with HR for relevant training needs.
• Undertake any other appropriate duties when required as delegated by Senior Manager.
• Conduct on-site visits to medical centres (including migrant workers medical centres) for audits and briefing sessions.
• Collate data, representation of results, and documentation of report.
• Perform other related duties as assigned by Medical Director and Senior Manager.

The Person

• Minimum Diploma in any discipline
• At least 1 – 2 years of relevant experience in project management and research , preferably in healthcare
• Demostrate flexibility to support the team in clinical operations
• Proficient in Microsoft Office
• Have project and research skills
• Good communication (oral and written) skills
• 
  

Executive Assistant 4 - Singapore

Description: ACCOUNTABILITIES Screens telephone calls and visitors, and resolves inquiries and requests. Schedules and maintains calendar of appointments, meetings and travel itineraries, and coordinates related arrangements. Tracks operational data in a database, including financial and other reporting metrics. Uses software tools to compile data into presentation format. Independently prepares presentations and recurring reports. Coordinates special projects, department activities and office functions with other departments

Key Reponsibilities:

1. Center requests and visitor support

• Act as point of contact for the visit request, accepting and processing request using internal applications/tools.
• Welcoming guests in a friendly and professional manner, and directing them appropriately per customer engagement
• On site point of contact for customers dealing with any issue that arises during their visits.
• Visitor Enquiries & Communications. Providing accurate information in-perform and via phone/email per customer engagement
• Security. Controlling access to the office through the reception desk

1. By requesting for employee badge
2. By confirming customer identify when Dell host is not present
3. Coordinating with building reception/security to facilitate easy entry for customers
4. Visit registration & Feedback
5. Confirm name & designation of customers on registration forms/booking systems
6. Collect feedback from customers (physical form or electronically) at the end of the customer engagement
7. Be available before customer visit. Be available in the office at least 30 minutes before customer arrives.
8. Ensure customer leave and doors are locked. Leaving the office only after all customers leave and the doors are auto-locked.
9. Time required after working hours will be no more than 2 hours per week.
10. Doors auto-locked at 6pm

2. Administrative Support. Performing administrative duties to support the center activities such as updating customer engagement record system, filing, photocopying, printing,

• Appointment Scheduling: Organizing and scheduling appointments at the center and updating calendar events on attendees using Microsoft outlook and/or other software systems.
• Centre & Meeting Room readiness: Maintaining a clean and organized reception area, ensuring the environment is presentable

1. Update the facility cleaners to have meeting rooms ready for customer visit
2. Check meeting rooms are in order an hour before customer visit

• AV system is in working order
• Stationaries such as pens/diaries are laid out
• Agenda is printed and placed in meeting rooms
• Electronics sign (welcome screen, room signage) display the correct informationRecords management: Keeping track of consumables usage such as water, pens, and place order for the consumables when supplies run low

1. Catering Management: Be the point of contact for the caterer and ensure the timely setup and removal of catering setup.
2. Maintaining and updating the visit records in the relevant application on timely manner.
3. Compiled weekly/monthly reports on center visit, as required.
4. Assists in all other admin and miscellaneous tasks being assigned on ad-hoc basis with relation to center operations. Example of tasks include mass ordering of name cards for the staffs.

Candidate Requirements

Familiar with personal computers operations. Experience in using common office applications such as Microsoft Office, and communications software like Zoom, Microsoft Teams

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R1113321 (Jacob Tijo)

General Responsibilities:

· Manage E-Commerce shop

· Handling of Posting Product Listings and its contents

· Basic Photography skills for product shooting

· To work closely with the Marketing Head to ensure websites are appealing

· Working closely with Marketing Manager to design and develop

· Weekly tracking, measuring and reporting effectiveness of performance of all e-commerce/digital marketing campaigns

· Marketing content such as social media banners, landing pages, EDMs and print collateral etc.

· Supporting E-Commerce orders and CRM programme

· Other Ad-Hoc duties assigned by Management

Requirement:

· Diploma in Digital and related field or equivalent

· Fluent in English and have good written and oral communication skills

· Marcom experience will be an advantage

· Responsible, reliable and deadline oriented

· Proficient in Photoshop, Illustrator, Freehand, Fireworks, and/or video editing skills

· Able to liaise with Mandarin speaking Suppliers & Associates

Job Highlights

• Great exposure to a large Japanese MNC
• Nearest MRT: Bedok (Walking distance to work location)
• Working Hours: Mon- Fri (8am - 5pm)
• Hybrid work arrangement

Job Summary:

We are looking for a skilled and proactive Senior Sourcing Executive to join our dynamic team. The ideal candidate will be responsible for sourcing and evaluating suppliers, managing contracts, and ensuring the smooth flow of supply chain operations. This role requires a strong ability to negotiate, analyze supply-related issues, and assess supplier performance to contribute to cost-effective sourcing strategies and the overall efficiency of the supply chain.

Job Description

• Supply Chain Strategy & Sourcing: Explore, evaluate, and recommend alternative suppliers and sources to identify new supply opportunities, ensuring a continuous and cost-effective supply chain.
• Issue Resolution & Risk Management: Collect and analyze data on supply-related issues, such as delays, emergencies, or shortages, and collaborate with suppliers to define and implement effective solutions. Conduct supplier risk assessments to mitigate potential disruptions.
• Contract Negotiation & Compliance: Negotiate, draft, and maintain contracts and agreements with suppliers, ensuring compliance with all terms and conditions. Facilitate clear and ongoing communication to ensure the efficient execution of contract clauses.
• Supplier Performance Management: Conduct regular performance evaluations of suppliers to ensure quality, reliability, and efficiency. Use evaluation data to drive improvements in supplier relationships and service delivery.
• Reporting & Communication: Prepare and present detailed sourcing and supplier performance reports to senior management and cross-functional teams, providing insights into supply chain performance, opportunities, and risks.
• Quotation Analysis & Approval: Screen and analyze supplier quotations, ensuring accuracy and alignment with project requirements. Present findings for management approval prior to procurement decisions.

Requirements:

• Minimum a Bachelor’s degree in Procurement, Supply Chain Management, or a related field. Relevant certifications (e.g., CIPS, CPSM) are a plus.
• 5 years of proven experience in sourcing with a strong understanding of sourcing methodologies, supplier evaluation, and cost optimization strategies.
• Familiarity with procurement systems, ERP/MRP software, and digital sourcing tools to manage and streamline sourcing activities.
• Excellent interpersonal and communication skills, with the ability to negotiate effectively with external suppliers and collaborate with internal stakeholders to achieve mutual goals.
• Resourceful, self-driven, and proactive with the ability to work independently while managing multiple tasks and projects efficiently.
• Strong proficiency in Microsoft Office applications (Word, Excel, PowerPoint) and experience with ERP/MRP systems to manage procurement data and reporting., PowerPoint) and ERP / MRP.

• Establish client’s requirements and undertake feasibility studies 
• Attend onsite and consultants’ meetings and liaise with clients, architects and associate consultants in the administration of projects 
• Interpret engineering drawings and specifications to calculate project costs 
• Prepare various main building contracts, piling contracts and nominated sub-contracts for tender and contract formalization 
• Measure and take off quantities for architectural and structural work elements 
• Administer pre and post contract and consultancy work 
• Assess variation orders, prepare interim valuations, cost plans and budget studies 
• Compile contract documents for execution 
• Understand and adhere to the statutory building regulations 
• Undertake cost analysis for repair and maintenance of project work 
• Allocate work to subcontractors 
• Analyze outcomes and write detailed progress reports 
• Maintain awareness of different building contracts in current use 
• Valuing completed work and arrange payments 
• Provide advice on contractual claims 

We are seeking a talented and detail-oriented Bids & Proposal Executive to join our dynamic team in Singapore, Singapore. In this crucial role, you will be responsible for developing and managing high-quality proposals and bids that align with our company's strategic objectives and drive business growth.

• Lead the end-to-end proposal development process, from initial client requirements analysis to final submission
• Collaborate with cross-functional teams to gather necessary information and create compelling, client-focused proposals
• Conduct thorough research on potential clients, competitors, and industry trends to inform proposal strategies
• Develop and maintain proposal templates, content libraries, and best practices documentation
• Manage multiple proposal projects simultaneously, ensuring timely delivery and adherence to quality standards
• Coordinate and facilitate proposal review meetings with internal stakeholders
• Analyze win/loss data to continuously improve proposal processes and success rates
• Stay up-to-date with industry trends, regulations, and best practices in proposal management

What do we expect from you?

The Accounts Executive is responsible for managing day-to-day financial operations, including accounts receivable, accounts payable, and financial reporting. The role ensures accurate and timely recording of financial transactions while maintaining compliance with hotel policies and regulatory standards.

How your day looks like?

Accounts Payable (AP)

•    Process vendor invoices, verify accuracy, and ensure proper approvals.
•    Prepare and schedule payments to vendors, ensuring timely disbursements.
•    Reconcile vendor statements and resolve discrepancies.

Accounts Receivable (AR)

•    Prepare and issue invoices for guests, groups, and corporate clients.
•    Monitor accounts receivable aging and follow up on outstanding payments.
•    Reconcile guest folios, credit card transactions, and bank deposits.

General Accounting

•   Record financial transactions in the hotel’s accounting system.
•   Assist in month-end closing activities, including journal entries and account reconciliations.
•   Maintain accurate and organized financial records for auditing purposes.

Financial Reporting

•  Prepare daily revenue reports and assist with financial statements.
•  Provide support in budgeting, forecasting, and variance analysis.
•  Assist the Finance Manager with financial audits and compliance requirements.

Compliance and Internal Controls

•  Ensure adherence to hotel policies, standard operating procedures, and financial regulations.
•  Identify areas for process improvement and recommend solutions.

How do I deliver this?

• Tell it like it is- Authentic, honest, you mean it, sincere, true.
• Have fun and make friends - fun, energetic, whimsical, upbeat, “wink", casual.
• I've got your back- Accountable, responsible, makes up for own promises, knows how to take ownership, follows - thru, dependable.
• Play to win - Original, cutting edge, new, "outside the box”; open to new possibilities, different.
• Right here, right now - Attentive, detail-oriented, always focused, always in the moment, precise, owns the guest.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

The Client Success Executive cassists the department in client servicing to ensure the smooth administration of the tickets inventory as well as optimize potential sales for the inventory owners.

In your role:

• Maintain and enhance the business relationships with assigned clients
• Key liaison point for clients on event details and support
• Ensure that events details are accurately configured into the ticketing system and promptly disseminated to all sales channels
• Assist clients in their ticket inventory management and maximize ticket sales
• Resolve any ticketing issues that may occur.
• Work closely with the marketing and technical departments to support the clients’ requirements and needs in areas of marketing and ticketing system.
• Assist in data analysis, preparation of monthly sales and management reports.
• Handle ad hoc projects and any other duties assigned .

Requirements:

• Diploma in Business Administration / Tourism & Hospitality.
• Preferably with 2 years of relevant experience in client’s servicing / customer service coordination.
• Conversant with Microsoft Office.
• Good interpersonal, communication and organizational skills.
• Team Player.
• Ability to communicate and interact with people at all levels and work independently with minimal supervision.
• Able to work during event timing if the need is required (at night and weekends).
• No experience are welcome to apply.

The Finance Executive AP plays a pivotal role—acting as the nexus between financial discipline and Business. She / He will not just process transactions but surely highly contribute to the financial statements’ quality of the organization with a steady hand through meticulous management of Purchase Orders & Area recharges. Please find the further detailed job description as follows:

1. PO Management

• To create Purchase Requisition / Purchase Orders OPEX and CAPEX over the whole PCD TR APAC scope: through MyRequest for LFCS, Hainan Esker for Hainan entity and Macau Esker for our Macau Four Season Boutique concept.
• To make sure the internal validation rules are well applied before PO creation.
• To make sure the PO amounts are aligned with the latest commitments (VM expenses file, CAPEX file) else apply the proper internal validation.
• To validate invoice via Webcycle for the PR/PO created in SAP.
• To perform MIGO / PO reception over the PO scope mentioned above.
• To analyze PO with discrepancies, follow up on outstanding PO and follow the yearly PO closing cycles.
• To perform monthly reconciliation between PO listing and General Ledger.
• To provide accrual file of pending PO.

1. Recharge management

• To coordinate the reception of the monthly recharge through the whole APAC region and to make sure those are booked on a timely manner, within the month in question.
• To make sure the recharge items are justified, respect the accounting, purchasing and internal control rules.
• To make sure the recharged items are properly affected and aligned with the areas’ commitments.
• To seek final validation and further pass the recharge to finance team for booking.

1. SAP Internal Order Management.

• To create SAP Internal Order for new employees.
• To create SAP Internal Order for counters when it is the first time we collaborate with a specific customer.
• To create SAP Internal Order for specific items like BC seminar.
• To make sure our internal order library is up to date and allocations are proper.

1. Other Account Payable, reporting and ad-hoc tasks

• To submit the deposit/Advance invoice request via the related SharePoint (Dior TR & Asia Agent)
• To provide to controlling Team the monthly extraction of P&L actual report on closing day
• To check supporting documents and create new Staff code in SAP
• To prepare local spend for Purchasing
• Liaise with Controllers to follow up on all open PO (all brands)
• Amex Report & Invoice Extraction, provide posting details and accrual file with pending items.
• Invite & guide existing vendors to join e-portal
• Work with AP Assistant Manager and PCD TR controlling Team on any ad-hoc duties.

Job Highlights

• Enjoy year round of staff discounts across all products
• Embracing an employee centric culture
• Value work-life balance
• Lively work environment

The successful candidate's primary responsibility is to oversee operations and staff in retail outlets, implementing strategies to increase sales, and ensuring customer satisfaction. You will also be actively involved in marketing activities to increase brand recognition and store foot traffic.

Job Responsibilities

• Overseeing all retail operations and ensuring productivity levels are met.
• Promote products, handle and follow up with customer inquiries.
• Achieve personal monthly sales target.
• Handle promotional activities end-to-end and assist in store events, roadshow, cross-branding collaborations and marketing initiatives
• Participate in off-site special events and other related activities outside store operations that include Inventory management, POS/invoicing, etc.
• Submit monthly promotion and ensure compliance with customers policies and procedures.
• Maintain outstanding visual merchandising in-store standards.
• Other ad-hoc duties as assigned.

As an individual, you should possess:

• A positive attitude with a passion for delivering excellent service quality to customers.
• Possess good working attitude with strong desire to learn, achieve and excel.
• Energetic, positive, pleasant personality and a results-driven attitude

What you need to succeed:

• Possess a Diploma or equivalent certification.
• Experience in sales, ideally for FMCG or food related industry services.
• 1-2 years handling lower trade or modern trade
• Local class 3 driving license preferred with own vehicle
• Have foresight and eager to build and sustain long term relationship with our customers.
• Good team player with a can-do attitude and willingness to engage and assist with all retail & supermarket initiatives and activities.
• Min. 3 years of handling Supermarket account experience preferred.
• Proficiency in Microsoft system and related software.

Position Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Customer Service Executive specializing in Order Management. The successful candidate will play a pivotal role in ensuring a seamless order processing experience for our customers. The primary responsibility will be to manage and oversee the end-to-end order fulfilment process, ensuring accuracy, efficiency, and exceptional customer satisfaction.

Key Responsibilities:

1. Order Processing:

• Receive and review customer orders, ensuring accuracy and completeness.
• Input orders into the system accurately and in a timely manner.
• Coordinate with various departments to ensure order fulfilment within specified timelines.
• Lead and see-through end-to-end delivery process of orders (from arrangement of deliveries to delivery date)
• Handle returns enquiries and provide clear guidance to customers on return process.
• Handle all claim matters on defects and wrong pricings, etc.

2. Customer Communication:

• Communicate with customers regarding order status, delivery timelines, and any relevant updates.
• Handle customer inquiries and concerns professionally and efficiently.
• Provide proactive communication to customers regarding any potential delays or issues.
• Follow up to resolve any issues that arises.

3. Issue Resolution:

• Investigate and resolve order-related issues promptly and effectively.
• Collaborate with cross-functional teams to address any challenges in the order fulfilment process,
• To resolve feedback and address operation challenges.
• Proactively identify opportunities for process improvement to enhance overall customer satisfaction.

4. Documentation and Record Keeping:

• Maintain accurate and up-to-date records of customer orders, interactions, and resolutions.
• Prepare and maintain reports related to order processing metrics.

5. Collaboration:

• Work closely with the Sales, Warehouse, and Logistics teams to optimize order fulfilment processes.
• Collaborate with internal stakeholders to ensure alignment on customer expectations and delivery commitments.
• Foster a positive work environment.

Qualifications:

• Possess a Degree (Fresh graduate), Diploma or equivalent
• 5 years of proven experience in customer service, order management, or a related role.
• Excellent communication and interpersonal skills. Strong proficiency in written and spoken English.
• Strong organizational and multitasking abilities.
• Attention to detail and a commitment to accuracy.
• Problem-solving skills with a proactive and customer-centric approach.
• Proficiency in using order management systems and related software.

Preferred Skills:

• Familiarity with order processing systems.
• Prior experience in a fast-paced customer service environment.
• Knowledge of supply chain and logistics processes.
• Ability to adapt to changing priorities and thrive in a dynamic work environment.

Job Description:

• Manage all accounting transactions
• Prepare budget forecasts
• Handle monthly and annual closings
• Reconcile accounts payable and receivable
• Ensure timely bank payments
• Compute taxes and prepare tax returns
• Manage balance sheets and profit/loss statements
• Report on the company’s financial health and liquidity
• Audit financial transactions and documents
• Comply with Singapore financial policies and regulations

Other Responsibilities Include:

• Handle incorporation secretarial matters, independently, such as preparation of resolutions/minutes for clients’ companies, online submission with ACRA, annual filing, update of statutory registers and minute book etc
• Ensure compliance with relevant statutory and regulatory requirements
• Human Resources including payroll, staff claims, employment documents, leave updates, and filing
• Administration including ordering office supplies, and other ad-hoc

Requirements:

• Diploma in Accountancy or its equivalent
• Min 2 - 3 years of relevant working experience
• Good accounting skills, preferably a full set of account
• Proficiency in accounting software, such as ABSS and MYOB
• Good attitude and ability to work independently as well as a team
• Meticulous, detailed, resourceful, and willing to take up additional responsibility

Office Location:

Block 512 Chai Chee Lane, #05-07, Singapore 469028

Responsibilities in Events & Retail Stores:

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• To ensure stocks are fully replenished on retail shelves at all times.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Participate in monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Work with Shop in Charge on the Retail & Events Team

• Equipped in technical skills and product knowledge.
• Constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting standards.
• Ensures that safe working practices are followed
• Maintains levels of confidentiality and discretion for all VIPs.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are up to date

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Addressing feedback from VIPs to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or Pop up events.
• To record and handle any defective and damaged goods and highlight to management in a timely manner.

Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered in Malaysia. We are backed by Sequoia India and Softbank Ventures Asia Corp amongst many others and provides business financing to small and medium-sized enterprises (SMEs), which is crowdfunded by individual and institutional investors. And here at Funding Societies | Modalku we live by our core values:

• Grow Relentlessly: Striving to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, can we help each other succeed.
• Test | Measure | Act: Staying curious and reinventing ourselves, through innovation and experimentation.
• Focus on Impact: Creating impact through bias for action and tangible results.
• Serve with Obsession: Building win-win relationships for the long-term by having a customer obsession.
  

We are looking for a Sales Executive to add value to our growth activities by identifying new commercial opportunities for the Sales Team in Singapore.

You will keep abreast of trends and market conditions to provide support in finding new prospects and converting these prospects. You will be an individual with an entrepreneurial mindset and strong determination and communication skills, someone with creative strategies and excellent time management and organisational abilities.

What you will do:

The sales team plays a significant role in driving growth and, as a Sales Executive, you are a hunter for the sales team and will be instrumental in growing our portfolio of SME, Mid-Market and Enterprise clients in Singapore. You will qualify leads, conduct essential market research and gather insights to help take the business to new heights. Afterwhich, you will own the end-to-end sales process from prospecting, pitching, negotiating, objection handling, onboarding and nurturing of Gross Transaction Value (GTV)

• Research companies across industries, verticals and segments in Singapore and gather information on key decision makers through LinkedIn and other sources 
• Target, find contacts for and and close (1) small, (2) mid market, and (3) enterprise customers through outbound activities to complement our top line growth alongside inbound channels
• Conduct screening and qualifying calls on all leads, quickly and intelligently identify key indicators and feed results back to the team in Singapore in insightful and actionable ways 
• Ensure timely follow up with new customers to ensure they onboard onto the service and have a seamless experience with CardUp 
• Conduct product demonstrations via video call to help users with onboarding and payment setup when required 
• Understand all the prospects needs, problems or wants and explain how our solutions align with their pain points and Up-sell when appropriate
• Assist with sales tracking and reporting across the full sales funnel and own the moving of opportunities through the pipeline - from source, inbound leads, account sign ups and conversion. 
• Grow topline sales funnel by supporting the team in outbound activities such as prospecting for meetings, researching contacts and key names within each target segment
• Strengthen our product - collate and research on key product feedback, competitor features, providing us a strong detailed view on CardUp https://www.cardup.co/  in the landscape
• Stay current with trends and competitors to identify improvements or recommend new products
• Attend networking events and workshops and generate leads and prospects to follow up with.
• Meet sales targets, and given OKRs and maintain strong data hygiene into all available CRM systems
• Any other ad hoc tasks assigned

What we are looking for:

• Minimum 3 years of sales and hunting experience in Fintech
• Self-motivated and goal-oriented, desire to deliver results
• Ability to negotiate and understanding of marketing skills
• Knowledge of Cardup’s suites of product will be a bonus
• Avid interest in sales and commercial roles
• Willingness to learn and juggle multiple projects
• Capability to work under strong pressures to deliver in a fast paced environment
• Ability to time manage and prioritize multiple tasks well, from prospecting to following up and nurturing of leads to drive adoption.
• Sheer curiosity within payments and Fintech
• Ability to work well within short turnaround times and tight deadlines
• Willingness to support cross functional teams with strong communication skills
• Hard working, proven experience in qualifying customers and handling an extensive daily call volume.
• A passion for meeting the needs of the customer and generating maximum benefit from each customer interaction.
• Proven track record of multi-tasking in a fast-paced environment and delivering an exceptional customer experience at the same time
• Candidate must be adaptable to constantly changing requirements, and to be independent and highly disciplined.
• Excellent communication & negotiation skills and personal qualities of integrity, credibility and quality.
• Knowledge of MS Office Softwares, Hubspot, Metabase, Pipedrive, Qlik.

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with self-learning L&D allowances.
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Responsibilities

• Report to and assist the Operations Manager with the entire catering operations.
• Assembling food items according to the Event orders.
• Loading and unloading of equipment and food.
• Punctual delivery of food and set up of events.
• Compliant to the mandatory hygiene and safety standards and requirements.
• Support the logistics and provide catering services including set up, fulfill service staff requirements when needed for all types of events.
• Responsible for proper care of catering equipment.
• Ensure timely delivery of all events as per the delivery schedule.
• Liaise with clients on set-up requirements.
• Ensure that vehicles are in good working condition and to maintain cleanliness of vehicle.
• Any other duties assigned by Supervisor.

Requirements:

• Min 1 years of experience in related industry.
• We are looking for applicants who are Singaporean residents.
• Must have a Singapore Class 3 driving license.
• Ability to work efficiently and independently with minimal supervision.
• Attention to detail and the ability to follow instructions accurately.
• Good communication skills to converse with customers.
• Must be physically fit and strong as the job requires carrying of heavy events equipment.
• Able to work in a fast paced environment.
• Able to work weekdays, weekends & public holidays.
• Able to start immediately

Looking for a highly motivated and detail-oriented Accounts Executive on a 6-month contract basis. This role will primarily support the Accounts Payable team for the day-to-day operational functions as well as support the finance system implementation process, ensuring smooth integration and functioning of the new system while maintaining accurate financial records and reports.

Essential Duties/ Responsibilities:

1. Perform daily activities like recording of invoices and ensure that supporting documents are provided in compliance to company’s policy and procedures.
2. Perform reconciliations like shipping journals, vendor's SOA, bank and credit card reconciliations and payment forecast.
3. Assist to record staff claims and ensure payments are made timely per payment cycle calendar.
4. Assist in preparation of vendors’ payments on timely basis.
5. Support the system implementation process including report generation.
6. Perform user system testing and activities as assigned.
7. Any ad-hoc assignments and projects.

Job Requirements:

• Able to commit for minimum of 6 months duration.
• Relevant accounting qualification such as ACCA or Diploma in Accounting is preferred but strong bookkeeping / Accounts Payable skills is a must
• Minimum 2 years of relevant accounting experience.
• Experience with financial systems or ERP software (e.g., Navision, Oracle NetSuite & Concur) is highly preferred.
• Proactive, meticulous, fast learner and ability to adapt to changes in environment quickly.
• Excellent attention to detail, with the ability to maintain accuracy under pressure and manage time effectively.
• Ability to work independently and as part of a team
• Possess strong communication and interpersonal skills.
• Proficient in Microsoft office, strong knowledge on Excel is a PLUS.
• Immediate available preferred.

Note: The job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements are subject to possible modification to reasonably accommodate individual with disabilities. To perform this job successfully, the incumbents shall possess the knowledge, skills and abilities to perform each duty proficiently. Employment in this role is subject to clearing the necessary requirement as per the laws of Government of Singapore.