Job Info:

• Mon to Fri 9am - 6pm
• Up $5,500 + VB
• Kallang

Job Description:

• B2B sale
• Generate new opportunities to closing
• Develop new key account
• Serving and increasing sales from existing key account
• Present and submit weekly sales report
• Focus on Education & Government sector
• Work closely with renowned partners
• Negotiate pricing with partners to ensure bids are competitive

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

TANG WEI SHEN | EA Personnel No.: R23115252

Your role

We are looking a Sales Representative to develop and expand new and exiting customers base.

What Will You Do

• To manage, service, and develop existing clients and maintain high levels of customer satisfaction.
• To develop new customer accounts and expand clientele base.
• To analyze market trends and benchmark against competitors.
• To manage budgets and resources to meet organizational goals and business objectives.
• To build a strong relationship with key customers.
• To coordinate with the customer marketing/promotion initiatives.
• To manage and assist in the operation of events held.
• To collect accounts receivables promptly.
• To prepare weekly and monthly sales reports, presentations, etc.
• To perform other ad-hoc duties as assigned by the management.

What Do You Need

• At least a Diploma in Marketing or equivalent.
• At least 2-5 years of quota-carrying sales experience.
• Possess a Class 3 Driving license and own transport.
• A team player who has pleasant personality, energetic, dynamic, independent and self-motivated
• Strong written and verbal communication skills to liaise with clients, vendors and management etc.
• Strong project management and coordination.
• Good interpersonal and communication skills.

• Marine Electrical Supplier
• Basic $3000 - $6000
• With Attractive Annual Bonus***
• 5 days (8.30am – 6.00pm)
• Location: Penjuru Lane
• Transport provided from Jurong East, CCK, Serangoon, Bishan

Responsibilities

• Sales target achievement.
• Customer acquisition
• Relationship management
• Product knowledge
• Technical expertise
• Market intelligence
• Collaboration with internal teams

Requirements

• Basic sales experience in the marine or similar industry, with a good track record of achieving sales targets.
• Class 3 license/ Own car transport will be advantage.

For consideration, kindly submit your CV by clicking “APPLY Now”

**Only shortlisted candidate would be notified**

EA Reg. No: R23114214 | Chloe Tan

Responsibilities:

• Providing advice on making a claim and assessing the admissibility of a potential claim
• Handling possible claim appeals and all issues related to client management
• Monitoring and close follow up on progress of claims, update records of customer interaction
• Identifying reasons why full payment may not be made, ensuring accuracy of claim assessment, and resolving customer grievances
• Meeting and maintaining high level of frontline service
• Supporting the Department in daily business operations such as following-up on accurate information and documents from the client for processing purposes and handling Employee Movement Declarations from the client
• Any other ad-hoc duties as assigned

Requirements

• At least a Diploma in Business Administration or equivalent
• Minimum 2-3 years of relevant experience in sales / customer service, or insurance
• BCP, PGI, ComGI, HI certifications is a plus
• Team player, detail-oriented, and accountability
• Good analytical, communication, presentation and time management skills
• A hunger to learn and grow with the firm

Interested candidates who wish to apply for the advertised position, please click on "Apply Now". We regret that only shortlisted candidates will be notified.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E

EA License No. 01C4394 • EA Registration No. R23114347 (Pang Xue Ni)

Company: Electrical Company

Location: West (Near MRT Station)

Position: Assistant Sales Executive / Sales Executive (18670)

Job Responsibility:

• Prepare, check and generate quotation specifications.
• Make requests for quotations for technical advice.
• Follow up on projects with distributors.
• Price, terms and specification negotiation.
• Credit application / revision.
• Prepare project information for all targeted project.
• Follow up on purchase orders and sales orders.
• Create monthly reports on sales inquiry and market demands.
• Prepare documents and reports needed for annual meeting.

Responsibilities:

• Relevant Diploma or Degree.
• Proficient in MS office.
• Friendly and positive disposition.
• Willing to travel overseas for meetings.
• Independent and a good team player.

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Goh Sheng Ze Marcus

EA Registration No: R22108782

Pasona Singapore Pte. Ltd.

1 FINLAYSON GREEN #09-02 SINGAPORE 049246

Direct: +65 6239-4201 | General: +65 6732-6933

Email: marcus(at)pasona.com.sg

URL: www.pasona.com.sg

EA License No:90C4069

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Responsibilities:

• Oversee and lead the whole warehouse operations and in charge of day-to-day inventory and distribution management.
• Coordinate with internal divisions to ensure timely and accurate fulfillment of client orders.
• Conduct prompt investigations for any shipping and inventory discrepancies by collaborating with internal stakeholders to determine and implement effective preventive measures.
• In-charge of assessing, maintaining, and updating appropriate procedures and paperwork’s.
• Manage and maintain procurement-related operations within the department.
• Execute system testing, simulations, and/or validations on a regular basis.
• Any ad hoc duties may be assigned.

Requirements:

• Bachelor of Diploma in Supply Chain Management/ Logistics or equivalent.
• At least 3 – 5 years of warehouse or distribution management experience in supervisory role.
• Prior experience working in Distribution Centre Management will be an added advantage.

Interested candidates who wish to apply for the advertised position, please click on the APPLY button below and send in your resume to [email protected]

EA License No.: 13C6305

Registration No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Job Description:

• We are creative agency for some of the biggest entertainment, consumer and electronics companies in the world

• Create marketing materials from conceptualisation to design for print, large-format, eDMs, web banners and social media.

• Prepare final artwork and liaising with vendors, printers, etc.

• Reporting to the Creative Head, to work collaboratively with the in-house Account Servicing Manager as well as Client Marketing & Communications Department.

Job Requirements:

• Diploma in Visual Communication or equivalent.

• Experience in concept development, design and final artwork preparation

• Proficient in Adobe InDesign, Illustrator, Photoshop

• Proficient in Sketchup is preferred but not essential

• Excellent time management skills

• Attention to details

Job Description

· Handle the full spectrum of Accounts Payable functions, including inter-company payments, daily AP report, and bank account reconciliation, to ensure all expenses are filed, stored, archived and retrieved for audits according to the company’s documentation management policy

· Perform the full spectrum of accounting functions (including but not limited to month-end closing activities, maintaining accurate journal entries, and monthly reconciliation)

· Prepare financial and management reports

· Liaise with banks and various departments on operational matters

· Assist in tasks related to audits (internal/ external).

· Assist in Liaise with company secretaries on annual AGM and yearly tax filing matters if needed

· Other ad-hoc duties as assigned

Requirement:

· Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, or related studies in related discipline (ACCA/CPA/CA qualifications are an advantage)

· At least 1 to 3 years of working experience in the related field

· Good knowledge of Microsoft application especially in Excel

What you will do:

As a HVAC Sales Engineer, you will execute sales strategies to achieve profitability and growth objectives and sets priorities to ensure customer satisfaction in business delivery objectives. Drives sales figures through tenders by developing and maintaining relationships with customers/contractors and interacts with them frequently and ensure a commitment to customer satisfaction.

How you will do it:

• Work with BOD, Service, COE and Product teams in providing selections and quotations to consultants/customers/contractors
• To support consultants in chiller/airside selections prior to tender roll out (BOD)
• To develop relationships and quote to contractors tendering for HVAC contracts
• Work with internal stakeholders for equipment selection/optimization/costing
• Executing the initiatives and committing to yield total customer satisfaction and achieve the business results
• To ensure the success of the Key Performance Indicators (KPIs) and Sales Plan objectives to his/her business segment within the sales department
• Maintain existing customer base and develop new customer base to ensure continuous business growth
• Maintain constant field intelligence and feedback pertinent information on competitors’ activities, product, prices, business performance and promotional programs
• Foster strong customer’s relationship with all customers enabling the company to achieve profitability and excellent payment collection position at all times

What we look for:

• Diploma or Degree in Engineering, preferably in Mechanical Engineering (open with fresh grad)
• Knowledge in chillers & airside a plus
• Fluent in windows software

Job Description

• Design, conceptualize and space planning.
• Provide professional advice to prospective clients on design concept, material selection and renovation solutions.
• Prepare layout plans, 3D perspective drawings, colour rendering, shop drawings with section details and specifications.
• Assists in preparing sales quotation, project management and documentations.
• Liaise with clients/ designers/ suppliers/ sub-contractors etc.
• Any ad-hoc duties as assigned.

Job Requirements

• Have passion and creative in interior design with at least 3 years of relevant experience.
• Possess at least Diploma or related tertiary qualification in interior design.
• Knowledge in DraftSight/ Sketchup/ AutoCAD/ 3D Max/ Photoshop.
• Proactive, resourceful, good communication & presentation skills.
• Strong coordination, excellent organization and follow-through skills.
• Bilingual in English & Mandarin.
• Singaporean/ PR only.

Interested candidates, please send in your resume, including your current and expected salary to [email protected].

Only shortlisted candidates will be notified.

Job Decription :

• Communicate with customer, outbound and inbound calls to potential customer.
• Follow up on potential leads.
• Answer customer enquiries and sending additional information requested by customer through email personally.
• Keep up with company’s product and services information of being offered and ongoing promotions.
• Upsell and explain to customer on company’s product and services that will benefit the customer.
• Create and maintain database of current and potential customer.
• Researching and filtering qualifying new leads.
• Closing sales and achieve sales target monthly.

Requirements :

• Higher NITEC/ O Level Qualification
• Min. 2 years of experience in Sales Role
• Experience in office settings
• Expertise in Excel, Words and Google Gmail
• Proficiency with Sales Force and CRM(Customer Relation Management)
• High degree of expertise in sales rate and discipline.
• Bi-lingual

· Position: Pre-Sales Officer (NO EXPERIENCE REQUIRED/FULL Training Provided)

· Location: Tanjong Pagar (Walking distance from MRT)

· Working hours: Monday to Friday (office hours)

· Salary (commensurate with experience): Up to $3,200 Basic Salary + Phone/Transport Reimbursement + ATTRACTIVE Commission

· Duration: Permanent

· Industry: Innovators and creators of automation technologies

Main Responsibilities:

· Developing and managing relationships with customers

· Working closely with customers to understand and capture requirements

· Making recommendations on fulfilling customer’s requirements

· Conducting “live” demonstrations

· Creating scripts/ delivering POC (proof-of-concept) project for clients to automate tasks as part of pre-sales work

· Delivering commercial projects for clients to automate tasks

· Any other ad-hoc duties assigned

Requirements:

· Bilingual in English and Mandarin to liaise with Chinese clients who can converse in Mandarin only

· Diploma in Information Technology or related disciplines

· Must have some basic programming knowledge (any language, Python preferred)

Email to: [email protected]for more information.

Do visit www.facebook.com/search.personnel for more job listings.

***We do not charge our candidates any referral fee nor bind them with any contract.***

Abby Pang

Associate Consulting Director (APAC)

Reg no.: R2093867

EA No: 13C6684

Business Development Executive

We are seeking highly motivated and growth-oriented Business Development Executive to join our team.

The ideal candidate will be an enthusiastic individual who is eager to learn about how, to seek opportunities to expand the business and possesses excellent communication and organization skills.

Job Description

· Conduct market research and analyze industry trends to identify potential business opportunities

· Assist in developing and implementing strategies to increase restaurant revenue and profitability

· Work closely with the management team to develop and execute marketing campaigns, including social medial and email marketing

· Identify and build relationships with potential business partners, including suppliers and vendors

· Assist in organzing and attending events to promote the restaurant and increase brands awareness

· Monitor and evaluate results of marketing strategy to make data driven decisions moving forward.

· Perform other duties as assigned.

Skills Requirement

· Strong written and verbal communication skills.

· Organized with ability to multi-task and prioritize effectively.

· Proficient in Microsoft Office and has experience managing the social media platforms

· Ability to work independently and as part of the team

· Motivated individual who are eager to learn and grow

Director of Sales-APAC

Reports to: Head of Sales & Business Development

Role type: Full-time

Location: Singapore/ APAC

About Atlas

Atlas (www.atlaslovestravel.com) is a global travel tech company that drives the evolution of air content enablement, empowering airlines and travel sellers to better serve traveler preferences through real-time data-led insights and unrivalled technology. Using the latest cloud computing, machine learning and AI architecture, we are committed to accelerating the growth of affordable air travel worldwide.

Our API and Air Travel Retailing and Information Platform (ATRIP) processes vital data faster than ever before, to drive more revenue with greater flexibility and certainty. Low-cost airlines and travel sellers can now facilitate more personalized, informed choices for travelers, more economically. Our API can be implemented with ease, customized to your specific requirements, and optimized to your capabilities within hours.

About this role

We’re a brand that that moves people physically and emotionally, respects diversity and inclusion and pushes the boundaries between purpose and profit.

We’re looking for a Director of Sales APAC responsible for wining new OTA & Travel Seller business for Atlas across the Asia-Pacific region. Your key focus is identifying and engaging prospective OTAs and other travel sellers and distributors sharing with them the benefits of working with Atlas and signing new commercial partnership agreements. A proven new sales track record, excellent interpersonal and communication skills are essential.

Internal Relationships

Reporting to the Head of Sales & Business Development you will collaborate effectively across teams and borders. You will work seamlessly with the Air Content and Customer Growth teams to deliver world class end-to-end experiences for our APAC Customers. Together with our Marketing team, you will ensure that we succeed in reaching potential clients, and build brand and product recognition across APAC. And critically, you will work closely with our Product and Technology teams to deliver Atlas’ solutions and value proposition to your customers.

External Relationships

In this role, you will establish and maintain powerful relationships with key decision makers across our current and prospective partners in the APAC region. You will be our business development lead across this highly dynamic segment, identifying targets that include OTA’s, Travel Sellers and Technology Partner, driving sales campaigns from inception to success. You will lead the nurturing, onboarding and growth of these clients, supporting them to thrive within the Atlas eco-system.

Key Responsibilities

• Own our APAC Sales Strategy: Lead the design and implementation of our sales strategy with a clear focus on new client business, growth and profitability throughout the customer life cycle
• Convert APAC Prospects to Partners: Identify new business development opportunities and leads. Contribute by helping prospects through the initial stages of the sales pipeline and converting them to contracted, transacting clients or partners along the way.
• Build and maintain valuable relationships: Introduce a clearly defined APAC relationship management strategy to build and maintain strong partnerships with current and prospective clients, and supported by our communications strategy
• Embrace customer feedback to drive change: Effectively shape and influence our product roadmap and client solutions by understanding and anticipating our client needs
• Transform data into powerful insights: Use data based insights to inform our sales strategies, product innovation, and to maximise our client profitability
• Represent the Atlas brand : Represent us at external forums, including industry events and conferences, to promote the company's brand, establish thought leadership, and support business development objectives

Key Competencies

• Proven new sales track record of success and conversion
• Excellent interpersonal and relationship building skills;
• Excellent contract negotiation and execution skills
• Excellent communication / presentation skills
• Flexibility and capable of managing and prioritising a number of competing tasks
• Self-starter comfortable working independently
• Team player with good collaboration skills
• Strong qualitative and quantitative analysis skills;
• Ability to deliver results in a fast-paced environment
• Willingness to travel as needed

Key Qualifications & Experiences

Required:

• A minimum of 5-7 years of Senior-level sales experience
• Knowledge & experience of the travel industry and understanding of the distribution landscape, travel sellers, and low-cost carriers
• Travel technology & product experience with demonstrable record of sales achievement
• Extensive experience in the APAC market, with an appreciation of the cultural nuances of North Asia, South East Asia, Korea, and Japan
• Comfortable engaging with senior team members of prospect and client companies
• Excellent communication skills – should be presentable and fluent in communicating in English as there will be frequent engagement with international global clients and team members

Desired:

• Bachelor’s degree in Business, Marketing, or a related field
• A strong understanding of technology and staying current with technological advancements
• Demonstrated ability to adapt and thrive in a dynamic, global organization
• Proficiency in an additional languages relevant to the region is a plus

If you are up for the challenge, please email us at TheAtlas Careers <[email protected]>. Tell us a bit about yourself and why you are motivated to apply for this role, and please attach a recent (and relevant!) CV.

• Participate in the recruitment process, including screening, interview arrangements, and related tasks for new hires.
• Conduct staff orientation, prepare appointment letters, and manage documentation for new employees.
• Manage work pass applications (Work Permit, S Pass, and E Pass) and related processes.
• Administer employee benefits, including medical records, insurance claims, leave system, and annual leave forecasts.
• Maintain accurate and confidential personnel records for all staff.
• Coordinate and schedule training courses, managing government grants and claims
• Handle overseas travel insurance claims and annual renewals.
• Manage business travel arrangements, including flight and hotel bookings, and assist with visa applications for staff.
• Calculate and verify payroll for workers, including overtime calculations.

Requirements:

• Diploma in HR or equivalent.
• 2 years of relevant working experience
• Excellent communication skills
• Good team player

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected];

EA License No.: 13C6305

Registration No.: R1872398

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Benefits Summary:

• Basic up to $2200 + Transport Allowance + Bonus + Commission
• 5 Days work week
• Working Location: Benoi , West

Responsibilities:

• Sourcing and approaching different business opportunities within the industry
• Maintain and finding new client base (Material Handling Equipment)
• Build up a good rapport with new / existing customers
• Possess Class 3 driving license
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Follow us on Facebook for more info:

https://www.facebook.com/EC-Recruitment-Pte-Ltd-113771667194961/

Text us on for more details:

https://wa.me/6582693981

Follow us on Telegram for more job opportunities:

https://t.me/ecrecruitment

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Requirements:
• Minimum 1 year sales wine experience
• Wine knowledge

• Singaporean wine market knowledge
• Strong negotiation skill, excellent communication (written and verbal) and interpersonal skills.
• Efficient problem solving and analytical skills, result oriented and able to work independently.

Job Description:
• Developing sales channels, achieving target revenue & distribution in HORECA as well as B2C sector, to create strong product presence.
• To manage and build accounts and client relationships.
• To plan, strategise and manage all sales activities, revenue forecast and budgetting.
• Coordinating and executing sales and marketing campaigns / joint promotional activities towards achieving business objectives & goals.
• Present the company & its products in trade shows, tastings and events.
• To prepare and upkeep sales call reports and administration tasks.
• Salary commensurate with experience. Remuneration includes basic salary, allowance and sales commission.

Contract length: 24 months

send an email at:

[email protected]

Responsibilities

• Offering both new and existing clients IT infrastructure security solutions and services.
• Maintains professional and technical knowledge, and requires a thorough knowledge of IT products, services, and applications related to data centre solutions, including servers, storage, networking, backup, and security.
• Offer sales support to customers and partners for the chosen cybersecurity product.
• Identify the IT network, data infrastructure, and cybersecurity requirements of the clients.
• Working with the technical team, present to the client a competitive analysis, ideas, and remedies.

Requirements

• Diploma in IT/Computer Science with min 1 to 3 years sales and business development experience in Infra security / IT Industry
• Ready to perform demonstration & presentation on product.
• Possess good technical knowledge in network infrastructure, Software Define Networks, Network Performance tools and solutions, UNIX, Windows, VMware, Security covering Endpoint, Cisco, Web & Cloud
• Demonstrated initiative and results oriented.
• Strong negotiator with an outgoing and motivated outlook

Interested candidates who wish to apply for the advertised position, please click APPLY to submit your resume.

EA License: 13C6305

Reg. No.: R23113401

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use, or disclose your personal information for purpose in connection with the services provided by us.

Responsibilities:

• Assist in monthly Payroll

• Ordering office pantry & stationery

• Answering Incoming calls

• Keep employee record up to date

• Work pass management:application,renewal ,cancellation

• Monitor worker training expiry

• Responsible for online submission of IR8A/IR21

• Filling of HR documents

• Receive incoming mails and send outgoing mails

• Assist in recruitment activities including sourcing of candidates & interviewing

• Arranging business travels (flight,hotel etc)

• Processing of invoice, quotation, purchase order and delivery order to customers

• Prepare project contract(tender documents)

• Preparing of shipping documents

• Coordinate with freight forwaders for incoming/outgoing shipments

• Ensure on time delivery to customers,preparing commercial invoice to oversea supplier

• Any other HR functions as needed

- Fresh with relevant educational background can also apply

-Prior experience in HR operations and admin will be at advantage

Job Description

• He/she is an experienced personnel in our field of business, knowledgeable &amp; proven results on BMS, ELV systems, AIoT and Cloud platform systems.
• Self-motivated and discipline personnel whom is ready to be an individual contributor to fully focus &amp; objectively fulfil Senior management set KPIs for achieving company’s regional growth, particularly within S.E.A.
• Familiar with the regional market opportunities, business activities, strong contacts bases and maintaining cohesive working relationships with our regional partners.
• Develop regional sales &amp; project capturing strategies, advising Senior Management on applicable business models.
• Market company’s branding, managing &amp; nurturing key accounts relationships, growing customer contact bases throughout targeted regions.
• Develop and propose sales budgets and growth forecasts aligned with the sales strategies of the given KPIs.
• Manage large scale tenders (BMS + ELV systems), accurate sales estimation, system design and regular sales reporting.

Requirements

• Diploma or Degree in Engineering or equivalent
• At least 5 years of working experience in the related industry

Job Description:

1. Performing outdoor sales including showroom duties.

2. Self-motivated to hunt for new sales opportunities.

3. Following up with customers/leads to build and maintain a good relationship such as Interior Designers & Architects.

4. Preparation of sales quotation, proposal and all sales related documentations, duties, and administrative procedures.

Job Requirements:

1. Display high level of interest and enthusiasm towards the product offerings

2. Results-oriented a

Attractive commission scheme

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

TSH and its subsidiaries and associated company (together, the” Sloshed Group”) is in the business of (i) operating a multi-concept chain of pubs and bars, and (ii) the import and distribution of spirits, wines and liquors. Sloshed Group currently operates several outlets covering six (6) concepts. Quaich Bar (4 outlets) and Signature Reserve with whisky as the main theme and The Other Room as our award-winning cocktail bar.

With Two (2) newly outlets just opened – Quaich Wanderlust@Hotel InterContinental Singapore and Quaich Capitol Whisky and Cigar Lounge@Hotel Kempinski, a luxury blend of a cocktail and whisky bar hidden in a corner of two of the finest internationally acclaimed hotels awaits the right candidates to enter with us into a world that is intimate and exclusive, yet complete in every way, with its finesse dripping from every drop of liquid in the glass, through every bite teeth, sinks our food offerings, while eyes glisten with awe a professional yet friendly service experience of a knowledgeable and passionate team.

JOB DESCRIPTION:

•Manages reservations through phone and email, ensuring restaurants are confirmed.

•Responds to guest enquiries and requests.

•Communicating guest information to the team (special requests, occasions) to personalize guests' experience.

•Requests guests for their dining feedback and communicate feedback to the manager.

•Ensures each guest is warmly welcomed.

•Welcomes guests by name and bring them to the designated seats.

•Ensures each guest gets a fond farewell before they leave.

•Assists in building and maintaining a strong guest profile database.

JOB REQUIREMENTS:

•At least 1 year of working experience in the related field is required for this position

•Excellent guest relations and service skills.

•Handles guests' requests, concerns and feedback.

•Contributes ideas for operations improvement and guest experience enhancement.

Resourceful in managing ad-hoc requests and resolving challenges.

•Outgoing and friendly.

•Attention to details.

•Able to commit on weekends and Public Holidays.

Contract period: 1 year

Basic salary: up to $4.5k per month

Location: Fairprice Hub, Joo Koon

Office hours 8.30am - 6pm, Mon - Fri. But do standby on weekends for operations.

Duties and Responsibilities

You are responsible for leading a team of customer service officers for FairPrice Group, to deliver efficient and consistent customer service experience, regardless of the channel customers choose to contact us. Supporting the businesses from grocery to food and membership, you will:

● Ensure adherence to Service Level Agreements (SLAs), Standard Operating Procedures (SOP) and business continuity plans, surfacing gaps and incidences timely

● Manage the performance and maintain adequate governance oversight of the activities at the outsourced contact centre. Ensure that there are monthly meetings with the vendor to discuss their performance and bridge the gaps identified by customers/branches

● Handle escalated feedback and provide appropriate solutions in a timely manner

● Collaborate with internal and external stakeholders to resolve feedback and address operational challenges

● Foster a positive work environment and motivate the team to achieve and exceed organisation’s goals

● Establish individual and team goals and review team performance for continuous development

● Work actively with Service Culture to identify training gaps and update of information in the contact centre’s SOP to improve operational efficiency and enhance customer experience

● Conduct performance appraisals and provide constructive feedback to direct reports

● Compile and analyse data for management reporting

Requirements

● Degree in any discipline with a minimum 5 years of experience in retail, e-commerce or customer service industry

● Excellent interpersonal, written and communication skills to establish good customer relationship with both internal and external stakeholders

● Highly customer service-oriented, meticulous, and resourceful

● Strong analytical and problem-solving skills with the ability to work independently

● Strong leadership and adaptable to changes in a highly dynamic work environment