Responsibilities

1. Recruitment, Selection & Onboarding

• Support Business Units in planning their talent pipeline requirements to achieve business strategy
• Conduct searches for candidates using traditional and creative sourcing methods
• Conduct end-to-end recruitment activities including interview, selection, offer and acceptance for Executive and above positions
• Conduct onboarding programmes to ensure all new hires are effectively inducted
• Assist to review the current onboarding programme effectiveness

2. Planning & Reporting

• Assist to review manpower planning and budgeting
• Review, formulate and implement relevant policies and procedures as well as systems in accordance with company’s development and legislations
• Review employee handbook to ensure all policies and procedures are comprehensively covered
• Oversee regular HR reporting and analysis for statutory submission and management review

3. Compensation & Benefits

• Conduct benchmarking exercise for salary competitiveness
• Assist to review incentives, recognition, benefits and awards to drive high performance and to retain key talents
• Propose and compute annual salary increment, merit and performance bonus that is aligned to a pay for performance culture
• Oversee a team of Executives and Assistants to handle monthly payroll and statutory contributions

4. Performance Management

• Assist to review the effectiveness of current form and procedures to achieve equitable and transparent performance evaluation that encourages open performance discussions
• Assist to formulate and develop performance criteria to drive company’s competencies and capabilities

Requirements

• A Diploma / Degree educational qualifications
• Candidates from Food and Beverage / FMCG/ retail sector are preferred
• At least 5 years of relevant working experience
• Strong written and verbal communication skills, with ability to interact with staff at all levels
• Good working knowledge of MS office
• Proactive, meticulous, organized and hands-on
• Resourceful and has good negotiation skills
• Work independently and be a good team player with excellent customer service standards
• Able to multi-task and have sense of urgency to deliver results timely
• 5 years of payroll processing in a Food and Beverage setup with a minimum headcounts of 1000. knowledge in Timesoft software
• Able to commence immediate

Our client is a premium merchandise solutions provider focused on point-of-sale materials and equipment. They are specialize in customized OEM premiums , corporate gifts, procurement web portal, and point-of-sale merchandise for major multinational companies.

• Oversee shipments to ensure on-time delivery and handle customs documentation.
• Track shipments, update sales teams on delays, and manage delivery requirements.
• Coordinate with external warehouses for repacking and maintain logistics reports.

Requirements:

• Diploma in Logistics, Supply Chain
• At least 2 years of experience Logistics and Operations.
• Good knowledge in Import and Export processes
• Proficient in Microsoft Office.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Assist in implementing and managing food safety programs (HACCP & ISO 22000) and quality assurance initiatives across both the Central Kitchen and outlets, locally and internationally.
• Train staff on Standard Operating Procedures (SOPs), food hygiene, and proper food handling practices.
• Support the QA testing program and contribute to new product development efforts.
• Conduct regular inspections to ensure compliance with food safety standards.
• Address and investigate feedback from customers, outlets, and the Central Kitchen.
• Ensure adherence to all SOPs at the Central Kitchen and outlets.
• Collaborate with vendors and contractors to resolve maintenance issues related to food safety and quality assurance.

Job Requirements:

• Minimum diploma in Food Science & Technology or a related field.
• Preferably 3 years of experience in quality assurance within the food and beverage industry.
• Highly motivated, detail-oriented, and proactive.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

• Manage partial or full sets of accounts, ensuring accurate and timely month-end closings.
• Oversee daily finance and accounting tasks, including accounts receivable, accounts payable, and related functions.
• Record and maintain transactions, accruals, prepayments, and finance costs.
• Conduct bank reconciliations and prepare quarterly GST submissions.
• Compile schedules and reports required for annual audits and tax purposes.
• Ensure adherence to financial policies, procedures, and regulatory requirements.

We regret only shortlisted candidates will be contacted. All applications will be handled confidentially. By submitting your application, you agree to the collection, use, retention, and disclosure of your personal information to prospective employers.

Wecruit Pte Ltd

EA License No: 20C0270

Mon-Fri: 08:30 AM – 05:30 PM

Job Duties / Responsibilities

• Making collection calls
• Timely and effective collection of all debts and customers payments
• Negotiating re-payment plans
• Liaising with lawyer to follow up on the legal action taken against the bad paymasters
• Liaising with vehicle repossessors to follow up on repossessed vehicles
• Maintaining contact with clients to ensure outstanding balance are clear for payment
• Resolving queries both internally and externally around customers outstanding balance
• Posting and allocating daily receipts to accounting systems
• Other ad-hoc admin tasks, if need be.

Qualification, Required Experience,

• Relevant work experience preferred
• Must have knowledge of hire purchase cases and hire purchase operations, legal recovery, experience in going through the whole cycle of legal process of debt collectio
• Ability to advise on what legal action is best at different stages of debt collection
• Ability to establish and maintain good client relationships, both internally and externally at all levels
• Ability to reconcile complex accounts and have excellent attention to detail
• Calm, confident manner to handle potentially uncomfortable conversations
• Diploma/Degree with at least 2 years relevant work experience

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Please submit your updated resume in MS Words format by using the APPLY NOW BUTTON

Alternatively, you may send your application and resume in MS Words format to [email protected] or Whatsapp to 8767 9648

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

K N Tan
Registration Number: R1768143
EA Licence No: 17C8778 (JIH SUN EMPLOYMENT AGENCY)

R:81YEB4G9

Our client is a local company, one of the leading Environmental Services provider. They are looking for a Business Development Executive to assist their Sales team for the next phase of their business. They are located in West.

Duties of Business Development Executive:

• Conduct tender site visits, prepare proposals, and deliver sales pitches to potential clients.
• Identify and pursue tender opportunities; aim to exceed revenue targets and maximize margins.
• Build client relationships, manage budget negotiations, and develop winning strategies for RFPs and Bids.
• Monitor industry trends to capitalize on opportunities and address risks in Environmental Services and Integrated Facilities Management.
• Enhance service offerings based on client needs; ensure retention through strong relationship management and responsive support.
• Collaborate with account managers and trainers to uphold customer service standards and improve loyalty.
• Compile monthly sales/tender reports and contribute to management meetings on business development.
• Coordinate with Operations, HR, Finance, Procurement, Technology, and Safety to support business objectives.

Requirements:

• Minimum 1 year experience
• Minimum Diploma in any discipline
• Comfortable to work in fast-paced environment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv. We regret that only shortlisted candidate will be notified.

Email address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682
EA Reg. No. R24124884 (Tham Wei Sik)

Responsibilities

• Work with stakeholders and handle organisation’s learning and development needs
• Develop organisation’s overall learning plan and conduct learning needs analysis
• In charge of annual training budget
• Source and handle external partners regarding learning and development matters
• Develop and update employee orientation materials
• Conduct employee orientation
• Monitor employee training calendar and coordinate internal and external training programs
• Gather post training feedback and monitor effectiveness of training programs
• Perform additional tasks as needed.

Requirements:

• Possess a Degree in HR or equivalent
• Minimum 5 years of relevant experience in Learning & Development and HR Operations
• Strong ability in handling confidential and sensitive information
• Possess excellent communication skills and able to communicate well with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L65W97RW

Position: Management Executive
Company: The Design Factory
Location: Singapore
Salary Range: SGD $4,000 - $6,500 per month
Employment Type: Full-Time

About Us

We are a dynamic and innovative interior design firm dedicated to transforming spaces and creating exceptional experiences for our clients. As a growing company, we are seeking a talented and driven Management Executive to join our team and contribute to our continued success.

Job Description

As a Management Executive, you will play a critical role in ensuring the smooth operation and strategic growth of our firm. Your responsibilities will include:

1. Operational Management: Oversee daily business operations, including resource allocation and workflow optimization. Develop and implement efficient processes to enhance productivity and project delivery.
   
2. Client Relationship Management: Act as a key point of contact for clients, ensuring exceptional service and satisfaction. Assist in client presentations, meetings, and follow-ups.
   
3. Project Coordination: Collaborate with design teams to ensure project milestones and deliverables are met.
   Monitor project timelines, budgets, and quality standards.
   
4. Team Support: Assist in recruiting, onboarding, and training staff as needed.
   Provide administrative support to senior management.
   
5. Strategic Development:Contribute to the development and execution of business strategies to achieve organizational goals. Analyze market trends and assist in identifying growth opportunities.
   

Requirements

We are looking for a candidate who possesses the following:

• Education and Experience: A diploma or degree in Business Management, Interior Design, or a related field.
  At least 3 years of relevant experience in management or a related role.
  
• Skills and Competencies: Strong organizational and multitasking skills with a detail-oriented mindset.
  Excellent communication and interpersonal abilities.
  Proficiency in MS Office Suite and project management tools.
  Familiarity with the interior design or construction industry is a plus.
  
• Personal Attributes: A proactive and solution-driven attitude.
  Strong leadership capabilities and the ability to work effectively in a team environment.
  Creative problem-solving skills and adaptability in a fast-paced setting.

What We Offer

• Competitive salary commensurate with experience.
• Opportunities for career growth and professional development.
• A collaborative and vibrant work environment.
• Exposure to high-profile projects in the interior design industry.

Assist Head of Department – Compliance on the following:

AML/CFT compliance

• To monitor AML/CFT Compliance
• To conduct the half yearly audit and liaise with HODs on regular basis to regularise the screening process
• Conduct the New Joiners Training programme quarterly. To do a refresher training for all existing employees along with New Joiners. Conduct one training session for Agents
• To file the Suspicious Transactions with SPF and report to MAS
• Identify the sanctioned entities from the emails received from various regulatory authority and send to the respective departments
• To read through the regulations/guidelines, analyse the existing policy, and liaise with other insurance company AML professionals to get the latest update and modify the policy accordingly
• To identify the EDD cases and work with respective departments to ensure the compliance
• To work with IT department and Lexis Nexis and identify the areas of improvement and solutions for existing issues

PDPA, IRAS, GIA, Companies Act and MAS Compliance

• To follow up with necessary departments, Company secretary and comply with all regulations
• To make a check list of all data submissions (returns & surveys) and monitor them meticulously

S&P Annual credit rating analysis: To collate and ensure delivery of whole data requirement to S&P on time for S&P Annual credit rating analysis. Prepare presentations to S&P team.

• To work with the CRO on the Enterprise Risk Management.
• Any other jobs relating to regulatory requirements

Requirement:

• Degree/Diploma/Insurance qualification
• At least 5 years of relevant experience.
• Familiar with local market mechanism and practices
• Good working knowledge of underwriting methodology
• Demonstrated sound judgement and initiative in working within underwriting guidelines
• Ability to develop and foster relationships within and outside the company and interact effectively with multiple stakeholders
• Dynamic, organized and possess good written and oral communication skills
• Ability to work independently and collaboratively, think critically, and problem-solve.
• Singaporeans and PR only

Role:

Key Account Executive (FMCG)

• Location: Woodlands
• Salary : $3000 - $3500 + Sales Incentive + Transport allowances (With own transportation would have $1000 car allowances, other wise transport claim)

• Working days: Monday - Friday (7.30am -5pm / 8am-5.30pm / 8.30am-6pm)

Job Responsibilities

Account Management

• Accountable for the Key Account sales performance in line with agreed and annual sales budget and performance.
• Accountable for developing and maintaining effective working relationship with account at HQ Level.
• Liaise with Key Account’s buyers for updates, promotional activation, and periodic reviews.
• Plan, execute, evaluate promotion with objective of optimising cost, sales, and volume effectiveness.
• Manage the promotion spend within the budgeted funds.
• Prepare, plan, monitor and manage promotion calendar activities and trade expenses in line with business, brand strategy.
• Coordinate with internal stakeholders (Production, Logistics, Purchasing team etc) to resolve supply chain, customer service and marketing issues etc related to retailer’s activities.

Sales Operation Management

• Manage and guide the Sales Executive in managing the Sales Team operational effectiveness.
• Ensure that Sales Executive provide updates on promotions activation and display guides in the stores with sales team through monthly internal Sales meeting together.
• Conduct monthly meeting with sales team to provide updates on forward promotional activities and related matters.
• Product/Promotion Submission.
• Responsible for product promotion proposal submission, negotiation, and execution.

✅ Wee Yuan Huan

✅ Reg No: R21100383

✅ The Supreme HR Advisory Pte Ltd

✅ EA No: 14C7279

Sales Coordinator (Indoor) / Senior Executive (Freight Forwarding)

Responsibilities:

• Assist overseas freight forwarders by understanding their requirements and providing tailored solutions.

• Communicate regularly with overseas agent offices to update them on shipment statuses and ensure seamless coordination.

• Source and secure new sales opportunities through inbound inquiries, outbound cold calls, and emails.

• Prepare and submit competitive quotations for cross-trade and international shipments, ensuring accuracy and alignment with client needs.

• Track sales leads, coordinate quotes, and maintain accurate customer accounts while providing excellent customer service.

• Follow up proactively on submitted quotations to achieve a high success rate and close deals effectively.

• Support the operations department to ensure successful delivery of services that meet or exceed agent expectations.

• Monitor market trends, evaluate pricing and availability, and maintain accurate records to support business growth.

• Perform other duties assigned by the Management to contribute to organisational success.

Requirements:

• Driven to grow the business for the company

• Preferably good knowledge of both Freight operations and sales processes

• Positive attitude and sales/customer service-minded

• Minimum 2 years of experience in the freight forwarding (Air & Ocean) industry within commercial areas, preferably with ocean exposure in a regional role

• Good teamwork

• Bilingual in Mandarin and English, be able to liaise with Mandarin-speaking counterparts

*Only shortlisted candidates will be notified.

Company's Profile
Julian Grey's client provides air conditioning services and a range of installation, maintenance, and ventilation solutions.

Responsibilities

• Manage both existing and new customer accounts, coordinating with subcontractors and internal HVAC technicians.
• Prepare and present quotations, ensuring they meet client needs.
• Achieve or surpass sales targets as set by management.
• Provide pre-sales technical guidance and post-sales support to key clients, offering consultation on technical matters.
• Compile weekly and monthly sales reports for management review.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860

Shortlisted candidates will be notified

Quek Jian Wei

Reg No. R22110928

Julian Grey Corporate Advisory Pte. Ltd.

EA License No: 19C9568

Company’s Profile
Julian Grey’s client is a solution provider for security and enterprise applications.


Responsibilities

• Oversee client accounts, focusing on revenue growth by securing new accounts and expanding existing ones.
• Maintain comprehensive and accurate client information.
• Coordinate proposals from presales and provide precise quotations based on client needs.
• Ensure customer satisfaction by managing all project-related matters, including payments.
• Coordinate tender briefings and lead bid reviews with presales teams.
• Ensure the completion and quality of proposals in collaboration with presales teams.
• Prepare quotations for client opportunities.
• Track and manage timelines, submitting updates to other functional teams.
• Ensure consistency within internal teams and allocate appropriate resources for client engagements.

Requirements

• Experience in a technical sales or services environment.

Follow us for more updates, interview tips!
https://www.instagram.com/juliangreygroup/
https://www.linkedin.com/company/juliangreygroup/
https://www.facebook.com/juliangreygroup/
Our telegram channel for job opportunities - https://t.me/jobopportunitiessg

Please WA Jian Wei @ 87389860

Shortlisted candidates will be notified

Quek Jian Wei
Reg No. R22110928
Julian Grey Corporate Advisory Pte. Ltd.
EA License No: 19C9568

Our client is a premium merchandise solutions provider focused on point-of-sale materials and equipment. They are specialize in customized OEM premiums , corporate gifts, procurement web portal, and point-of-sale merchandise for major multinational companies.

• Prepare quotations, sales orders, and purchase orders; maintain sales systems; assist with customer service and correspondence (calls, emails, letters, etc.).
• Support the Procurement Team to get the best pricing and terms, and coordinate with internal and external teams to align on project goals and deadlines.
• Monitor project progress, address issues, and ensure timely delivery (including DDP/Sample) to customers, track orders from initiation to fulfilment.
• Support the design team, monitor artwork progress, and ensure correct processing of local and international orders.

Requirements:

• Diploma and above
• At least 2 years of Sales Admin experience.
• Proficient in Microsoft Excel

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

• Sales Executive (HoReCa)
• 5 days, 8.30 am-6pm
• Salary: $2500 -$5000 (Basic) + Commission + Transport allowance (discuss during interview)
• Location: Geylang

Company profile:

A beverage and dessert company specializing in serving the best soy-based products in Singapore.

Job scope:

• Responsible for driving sales growth within the hotel, restaurant, and catering sectors.
• Sale of Fresh soy milk, Granola bars, Soy Ice Cream, and other range of products in the company

Requirements:

• Diploma in Business or a related field is a plus.
• Proven experience in sales within the HoReCa sector.
• Strong understanding of the HoReCa market, including industry trends and client needs.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

Retail Sales (Jewellery)

Working days: 5 days (44 hours a week)
Location: Orchard / Vivo City
Basic: $3,000 - $4,000 + Team Commission ($100-$500) + Transport allowance ($60-$70) + AWS

Job description:

• Daily store operation & housekeeping
• Inventory check
• Attending client inquiries
• Provide customer service
• Assisting client repair request and follow up on the process
• Daily opening and closing (follow company SOP)
• Cash counting
• Opening closing safe box
• Complete task assigned by manager
• Doing basic paperwork, filing & excel sales report
• Daily settlement

Requirements:

• Experienced in luxury retail OR watches & jewellery
• Able to commit retail shift hours
• Able to work in PH and weekends

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

• Sales Executive (HoReCa)
• 5 days, 8.30 am-6pm
• Salary: $2500 -$5000 (Basic) + Commission + Transport allowance (discuss during interview)
• Location: Geylang

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Company profile:

A beverage and dessert company specializing in serving the best soy-based products in Singapore.

Job scope:

• Responsible for driving sales growth within the hotel, restaurant, and catering sectors.
• Sale of Fresh soy milk, Granola bars, Soy Ice Cream, and other range of products in the company

Requirements:

• Diploma in Business or a related field is a plus.
• Proven experience in sales within the HoReCa sector.
• Strong understanding of the HoReCa market, including industry trends and client needs.

Our client is a leading Sydney-based engineering consultancy specializing in the wind and environmental effects of large-scale developments.

• Provide administrative support, including managing calendars, travel, and reports.
• Coordinate business proposals and support business development efforts (market visits, client meetings).
• Supervise office operations to ensure a tidy and efficient work environment.
• Organize internal/external meetings, prepare agendas, and distribute materials.
• Ensure the secure storage and easy retrieval of confidential records, files, and documents.
• Serve as a point of contact between executives, clients, and teams to facilitate effective communication.

Requirements:

• Diploma in Business Management or equivalent.
• At least 3 years of experience as an EA in construction or consultancy industry.
• Proficient in MS Office; experience with CRM or project management tools.
• Strong organizational skills, attention to detail, and ability to multitask.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Our Client:

• Reputable Engineering Company
• 5 Days, Monday to Friday
• Location: East Region
• Up to $5000 per month

Responsibilities:

• Communicating with upper management to develop strategic program and to exert strategic influence to align project’s with business’s goals.
• Define project scope, objectives, project budget, schedule and technical requirements from strategic plans.
• Responsible for the smooth running of projects by tracking progress and updating management on status, budgets, irregularities and risks timely.
• Ability to manage organization’s operation costing against project budget and expenses to attain revenue realization.
• Business Partnering focus with customers and the ability to detect unstated assumptions, resolve conflicts and handle complex management issues.
• Recognize risks that can impact project success and measuring them throughout the lifetime of the project.
• Monitoring program and project performance of both internal and external service providers.
• Handle escalations professionally with vendors and customers.
• Ability to perform Scalability, Interoperability and Portability Analysis.
• Create comprehensive project documentation such as training guides, quality assurance guidelines and project reports.
• Able to manage large and diverse teams handling different project segments.
• Presenting data and updates to Senior Management on projects’ performance.

Requirements:

• Minimum Diploma Certificate in relevant disciplines.
• Possess Project Management Professional (PMP) Certificate or equivalent is preferred.
• Minimum 3 years experience in manufacturing industry.
• Have experience in overseeing projects from scratch.

For interested applicants, please click “Quick Apply”

We regret to inform that only shortlisted candidates would be notified.

By submitting your personal data and/or resume, you will be deemed to have agreed and consented to us collecting, using, retaining, and disclosing your personal information to prospective employers for their consideration.

Quay Choon Lan Joanne (Guo Chunlan) | EA Reg No: R24121479
JTE Recruit Pte Ltd | EA Lic No: 14C7215

Company Overview:
We are a dynamic and fast-growing company specializing in the trading and distribution of petrochemical products. With a strong commitment to innovation, quality, and customer satisfaction, we strive to lead the industry and create value for our partners.

Position Summary:
We are seeking a motivated and results-driven Operation Executive to join our team in Singapore. The ideal candidate will play a key role in managing client relationships, driving business growth, and ensuring operational excellence.

Key Responsibilities:

· Manage sales processes, including negotiations and deal closures.

· Track market trends and competitor activities for growth.

· Collaborate with teams for product and service delivery.

· Report on sales performance, forecasts, and feedback.

· Draft, review, and negotiate contracts and agreements.

· Ensure compliance with contractual terms and trade laws.

· Oversee trade documentation and customs processes.

· Address trade disputes and maintain organized records.

Requirements:

• At least 2 years of experience in trade operations and contract management.
• Knowledge of reviewing Letter of Credit and shipping procedures is preferred
• Proven experience in sales or business development, preferably in the petrochemical industry.
• Strong negotiation, communication, and interpersonal skills.
• Proactive, self-motivated, and result-oriented.
• Ability to work both independently and collaboratively in a team environment.
• Proficiency in English and Mandarin (to communicate with Mandarin-speaking clients).

What We Offer:

• Career development opportunities in a growing company.
• A dynamic and supportive work environment.
• Comprehensive employee benefits, including health insurance, annual leave, and wellness programs.

How to Apply:
If you are passionate about driving business success and looking for an exciting career in the petrochemical industry, we invite you to join our team. Please send your resume and a cover letter to [email protected] with the subject line "Application for Operation Executive Position."

We look forward to hearing from you!

About KPay Group

KPay Group (“KPay”) is a leading fintech company dedicated to empowering businesses of all sizes with simple, smart, seamless and secure technology solutions. Serving over 45,000 merchants across Hong Kong, Singapore, and Japan, KPay is building a comprehensive platform to support merchants in financial management, business operations and digital transformation across the Asia Pacific, unlocking new growth potential for businesses. For the latest updates, follow us on LinkedIn or visit our website at www.kpay-group.com.

Responsibilities:

• Handle customers’ enquiries effectively through phone and email
• Handle inbound & outbound calls, merchant application processing
• Provide administrative support & technical support to the BD/Sales team
• Provide installation and training to new merchant accounts in the use of payment terminal
• Perform ad hoc duties when assigned

Requirements:

• Experience with customer service and operation with payments or banking is a bonus
• Detail-minded, customer oriented, good communication & interpersonal skills
• Proficiency of MS office, Excel
• Willing to perform delivery and installation of POS terminals
• Ability to speak Chinese other than English to handle queries from non-English speaking merchants

As a Senior Executive/Assistant Manager, you are responsible to support the day-to-day operations of the Care and Call Centre (CareHub) to meet CareHub’s service standards, key performance indicators (KPIs) and deliver a positive customer experience for residents and community partners who reach in to CareHub for support to age well in the community.

You will work closely with stakeholders and the CareHub team including Call Centre Officers (CCOs) who are helming CareHub, to draft, develop and implement requirements (including IT systems) and collaborative workflows and SOPs to bring plans into reality dovetailed to implementation timeline, organisation’s strategies, priorities and national’s directives. You will ensure that CCOs are properly trained and supported by a relevant knowledge management system to support handling of enquiries in the most professional and timely manner.

You will have the opportunity to support the developmental plans and partnerships of CareHub by driving and facilitating conversations with stakeholders and community partners to further develop CareHub and review CareHub’s functions and initiatives which improve outcomes in tandem with the wider community ecosystem.

Another key accountability is data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a timely manner. You are passionate about service and innovation with a quality improvement mindset and shall play an active role in sustaining the team’s positive and service oriented culture.

You will have the opportunity to be exposed to other functions / roles in the division if you have the capability to take on concurrent roles.

Key accountabilities but not limited to:

1. Support the day-to-day operations of the CareHub including being the point of escalation when required, in line with CareHub’s service standards, key performance indicators (KPIs), developmental plans and organisation’s policies
2. Support in the implementation of CareHub’s functions and IT systems through monitoring and tracking of timelines, translating plans and requirements into actionable workflows, development/review of SOPs to working collaboratively with stakeholders, vendors and users to propose go-forward solutions to meet implementation timeline
3. Facilitate collaborative conversations and change management with presentation slides internally and with stakeholders to further develop CareHub’s functions and facilitate adoption of new/improved workflows and SOPs
4. Support in the continuous development and implementation of projects and quality initiatives to enhance operational effectiveness and efficiency with a focus on providing a positive customer experience in line with CareHub’s standards and KPIs.
5. Risk management incorporated in workflows and SOPs
6. Ensure that Call Centre Officers are competent and trained in the most efficient and timely manner supported by a relevant knowledge management system
7. Data visualization and reporting of CareHub’s KPIs and standards to stakeholders and senior management in a concise and timely manner
8. Utilise data driven approach to identify opportunities and forecast growth areas / trends to further develop CareHub
9. Keep abreast of the current issues impacting the healthcare industry and conduct periodic scanning for new ways and modes which CareHub could better support our residents and partners

Requirements

• Good bachelor’s degree in any discipline.
• Preferably with relevant Contact Centre / healthcare and operations related experience
• Have experience with project management and working collaboratively with stakeholders at all levels to successfully deliver outcomes / meet project milestones
• Highly adaptable and responds with resilience when faced with multiple demands, shifting priorities and ambiguity
• Highly independent, self-motivated and collaborative in team setting
• Good analytical and organization skills with attention to details
• Excellent interpersonal, communication, presentation, writing and problem solving skill
• Ability to analyse complex issues, identify and communicate potential solutions to get buy-in
• Ability to interpret data, visualize and derive insights to drive outcomes
• Positive attitude with a customer experience mindset
• Possess Quality improvement (QI) mindset to ensure standards are relevant, maintained and CareHub is constantly innovating to be better
• Proficiency with data visualization / processing and Microsoft suite of applications (eg. Excel, Powerpoint, Word)

Job Purpose:

Responsible for maintenance of IT infrastructure. Coordinate and implement new systems to expand existing infrastructure

Job Responsibilities:

1) Provide IT and network support including system installation, configuration, upgrading and

2) Manage computer networks and related computing environments on systems software, applications software, hardware, and configurations.

3) Provide daily support to user and operation system platform.

4) Documentation of all the IT assets, user information, phone lines, data lines and software licenses and maintenance.

5) Protect data, software, and hardware by coordinating, planning and implementing network security measure.

6) Troubleshoot, diagnose and resolve hardware, software and network problems.

7) Managing of IT assets and assists in decision making on acquiring IT assets.

8) Setting up all the IT requirements which includes PC, Copier Machines, required software and the applications pertaining to the respective department.

9) Email configuration – creating email IDs for the new staffs, taking backup of the outlook files, adding additional email accounts in accordance to internal procedure.

10) Monitor server infrastructure and application full data and system backup, load balancing web server

11) Explores, installs, maintains and constantly monitors the F&B POS system and booking system including the mobile app features to ensure operations are at its optimal level.

12) Assists the IT Manager in the implementation of any new system and technology that will improve work processes and member experience.

13) Assist the IT Manager in overseeing operation in his absence to ensure immediate attention is provided.

14) Others:

· Follow the workplace safety and health system, safe work procedures or safety rules implemented at the workplace.

· Not engage in any unsafe or negligent act that may endanger yourself or others working around you.

· Use personal protective equipment provided to you to ensure your safety while working. You must not tamper with or misuse the equipment.

15) Any other ad-hoc assignments assigned by the Management.

Requirements

· Minimum Diploma

· Graduates with no working experience are welcome to apply

· Knowledge of best practices in IT administration and system security

· Good interpersonal and communications skills

· Ability to listen and active problem-solving skills

· Ability to identify issues, recommend and implement strategies to resolve problems and manage issues effectively

Responsibilities

• Responsible for a portfolio of Trust accounts. The incumbent will perform bookkeeping of all transactions within the stated timeframe and ensuring ongoing accuracy and completeness of financial records for the JTC Trust accounts.
• Responsible for the timely and accurate preparation of unaudited Trust and Underlying Entities financial statements based on agreed template with JTC.
• Ensuring that all relevant bank statements and working papers are appropriately saved within the relevant accounting system.
• Ensuring that all accounting timelines are met and all queries are answered correctly and promptly.
• Liaising with the relevant Trust Officers on missing bank statements, online access and any transactions queries.
• Any other duties as and when assigned by head of department.

Requirements

• At least 3 years of Trust Accounting experience or relevant
• Experienced candidate will be considered for a Senior Executive role and will commensurate with remuneration
• Experience working in Singapore accounting or audit firms.
• Attention-to-detail, careful and precise.
• Self-motivated, proactive, and capable of meeting clients' deadlines.
• Excellent organizational, analytical, and influencing skills.
• Excellent verbal and written communication skills.
• Solid problem-solving and business sense.
• Knowledge of ViewPoint is a plus.

We regret to inform you that only shortlisted candidates will be informed.

Paradox Clarke Quay Pte. Ltd. / Paradox Singapore Merchant Court partners with the Employment and Employability Institute (e2i) under the Talent Attraction Programme, to grow the talent pool for the Hospitality industry. Career Switchers are also welcome.

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• In charge of the Front Desk operation for the entire shift and ensure all task on the same shift are to be completed on time and follow the quality standard
• To check and ensure the Front Desk is fully equipment with all stationary and report any equipment malfunction to the respective department and Duty Manager
• To always maintain a friendly and professional image and smile under all circumstances
• To provide courteous service to the guests and respond promptly and tactfully to the guests’ complaints, requests, and enquiries.
• To listen attentively to the guests’ requests and enquires
• Ensure all arrival and departure VIPs and Suite guests are taken care of, e.g. rooms are readily available with amenities and cards, welcome and escort guests to room, courtesy call 30 minutes after rooming, and one day before departure, etc.
• Night shift to submit request if any reordering is required for next month.
• To ensure close co-ordination with all other team members from Concierge and Bell Desk, Front Office, Security, and all other hotel departments especially with regards to Guest Service Requirements
• To maintain and update guest records and preferences in the Opera system.
• In charge of the arrival and departure of any group activities
• Consult or inform departments concerned regarding guest feedback and follow up with actions required.
• Follow up with departments concerned and confirm that the task has been completed within the time range communicated.
• To conduct daily briefing and updating of hotel information
• To assist concierge/bell service during the same shift for guest request.
• To ensure there are sufficient key cards at check in Kiosk and report to Duty Manager if any machine was not logged in or functioning. To report to Duty Manager for any non-functioning kiosk equipment.
• To assist Executive Lounge and Telephone Operator when needed (after training).
• To ensure all traces left for the current shift have been resolved and attended to.
• To perform any other duties that may be assigned by the Management.

Main Responsibilities at Switchboard:

• Address incoming and outgoing calls.
• Taking messages for in-house guests and internal guests.
• Programming of wake-up calls.
• Giving a reminder wake up calls.
• Sending jobs request from in-house guests and internal department.
• Taking reservations for F&B and update in booking system
• Managing the main email address and response accordingly
• Taking booking for the Spa
• Handling of emergencies such as fire alarm, guest trap in the lift, calling for doctor, calling for ambulance etc.
• Checking on the television channels.
• To perform any other duties that may be assigned by the Management.

Main Responsibilities at Executive Lounge:

• To ensure daily assignment of Executive Floor guest rooms
• To prepare and update daily records for Lounge.
• To maintain and count stock for Lounge equipment.
• To order daily food/ beverage items
• To collect item from hotel store
• To assist delivery of VIP guest room amenities.
• To provide quality service to guests while they are in the lounge.
• To check guest satisfaction for all guests at Lounge.
• To perform any other duties that may be assigned by the Management.