About Mixpanel

Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions.

Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, Samsara, and Uber, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all.

About the Startups & SMB Sales Team The SMB Sales Team is responsible for bringing in new logos from companies up to 200 employees. The APAC SMB Sales Team is at the forefront of Mixpanel's fast growth around the world, bringing in the most dynamic and promising customers, especially in the Tech Industry.

About the Role You will play a key role in building and iterating on Mixpanel's growth strategy by identifying and acquiring new customers in the Australian and New Zealand markets. You will collaborate with cross-functional team members to position Mixpanel as the best-in-class Product Analytics tool in the market, focusing on our highest potential value accounts to increase growth in our business's highest priority segment. This role is for you if you have a growth mindset, a bias towards experimentation, comfort with ambiguity, and rapid iteration.

Responsibilities

• Prospect and outbound into an account list
• Build and iterate an outbound and pipeline generation strategy
• Be an expert on Mixpanel products and industry knowledge to properly pitch and position Mixpanel during discovery calls and product demonstrations
• Manage complex sales cycles with technical proof of concepts
• Accurately forecast sales pipeline and exceed annual targets

We’re Looking For Someone Who Has

• 5 years+ of experience owning a revenue quota for a SaaS business within the ANZ market with a technical product OR consulting experience with Go To Market, Sales, or Strategy
• Experience building an account, territory, and/or go to market strategy for a SaaS business within ANZ
• Knowledge of sales procurement process and practices
• A record of success in hitting key performance indicators or achieving quota while working with complex customer engagements

Bonus Points For

• Have experience working with a technical SAAS product and collaborating with client Product and Engineering teams

Job Description:

▪ Attend show rounds or site visits

▪ Prepare tender proposal write up and accurate costing and price calculations within stipulated deadlines

▪ Plan, deliver, and submit tenders in a timely and professional manner

▪ Prepare ad hoc quotations

▪ Prepare and present effective sales presentations

▪ Follow up with business opportunities and new sales channel

▪ Manage existing and potential client portfolio

▪ Monitor contract renewal and follow up with clients on renewal needs

▪ Manage ERP system and work closely with accounts to ensure system is in line with department requirements

Job Requirement:

▪ 2 years’ experience as Business Development Executive

▪ Tender preparation and submission experience

▪ Quotation preparation and submission experience

▪ Presentation experiences

▪ Client management experience

▪ Meticulous and team player

Are you highly organised and detail-oriented?

Join us as an Administrative Executive (Part-Time) and play a key role in ensuring the smooth operation of our centre’s resource management.

Hourly Rate: SGD 10–12/hour (based on experience).
Work Arrangement: Flexible hours within the centre’s operating schedule.

Key Responsibilities

1. Resource Management:Organise and maintain both physical and digital resources to ensure they are easily accessible and up-to-date.
   Regularly review and update resource catalogues and inventories.
   
2. Printing and Preparation of Materials:Print, collate, and prepare educational materials for teachers, such as worksheets, handouts, and assessments.
   Ensure that all printed resources meet the centre’s standards of presentation and clarity.
   
3. File Organisation and Archiving:Systematically archive old resources and student work, adhering to data protection and retention guidelines.
   Assist in digitising hard copies of documents where needed.
   
4. Administrative Support:Assist in maintaining a clean and organised workspace, including arranging supplies for printing and resource preparation.
   Coordinate with teachers and administrative staff to support other ad hoc administrative needs.
   

What We’re Looking For

• Strong Organisational Skills: A meticulous approach to sorting, filing, and maintaining systems.
• Time Management: Ability to manage workload effectively and meet deadlines for resource preparation.
• Tech Proficiency: Familiarity with Microsoft Office (Word, Excel) and Google Drive; experience with basic document scanning and editing tools is a plus.
• Communication Skills: Ability to work collaboratively with the teaching staff and respond to their requirements efficiently.
• Adaptability: Comfortable working with a variety of tasks in a dynamic educational environment.

Why Join Us?

• Flexible Working Hours: Balance your role with other commitments.
• Team Environment: Work with passionate educators and contribute to a positive learning environment.
• Skill Development: Enhance your organisational and administrative skills in a professional setting.

We are looking for Confident and highly motivated individuals.

If you are a fast learner and have great communication skills, you are highly suitable.

We welcome all housewives who want to work from home.

Flexible working hours

You can work from home.

Job scope as follows :

-Arrange sales appointments with new prospects

- Contact existing clients to update them on new company.

updates

- To coordinate Admin work and sales services

- You will be WORKING FROM HOME, so you need to be independent and disciplined.

• Assist in M & E services maintenance
• Supervision of contractors in additions and alterations
• Supervision of building maintenance works, cleaning services, security, landscape and pest control services
• Diploma in Engineering/ Building Management/ Building Services/ Real Estate
• Minimum 3 years of working experience in building services maintenance work
• Preferably a certified Fire Safety Manager
• Able to communicate with all levels
• Computer literate
• Service-oriented mindset
• Able to commence work immediately or within short notice will be an added advantage

COMPANY DESCRIPTION

Established since 1981, Care Corner Singapore has been a steadfast pillar of support for those in need and the less privileged within our community. Our journey spans over decades, dedicated to making a meaningful difference in the lives of others. At the heart of what we do is our core values of integrity, Compassion, Authenticity, Respect and Excellence as we continuously strive to develop new innovative programmes to support the needs of our community.

At Care Corner, we offer a positive and collaborative work environment that promotes staff wellbeing and believes in the development and growth of our people. We recognise that our employees are our greatest asset.

Join our team and be part of an innovative organisation where every role contributes to making a meaningful difference in the lives of individuals and families. Whether you are an experienced professional or just starting your career, if you are seeking a rewarding opportunity to be part of something bigger than yourself, we invite you to apply today.

Visit us at www.carecorner.org.sg to learn more about our organisation and available opportunities.

RESPONSIBILITIES

You will be part of the Community Health Department, providing administrative and logistical support to our Service Points that provide day care and dementia day care services for seniors requiring personal care while their family/caregivers are at work or needing rest.

Facilities & Operations:

Support Centre Supervisor and Admin Manager in efficient and smooth running of the Service Points:

• Ensure upkeep and cleanliness of facilities, liaising with vendors on maintenance matters.
• Upkeep of first aid supplies and fire-fighting equipment. Ensure reception and meeting rooms readiness at start and end of the day.
• Assist workplace safety exercises e.g. fire drills in accordance with safety guidelines and regulations.
• Update all operational files and schedules.

Programme Support & Administration:

Support relevant Programme Supervisors with backend programme administration and coordination:

• Perform data entry, ensure that all clients' records are appropriately kept.
• Upkeep of relevant databases within the Service Points, including the use of shared IT platforms for centralized depository of documents.
• Support in collation of data and statistics for reporting and publication.
• Help ensure personal data protection measures in placed and carried out in daily operations.
• Assist in customer satisfaction survey report for all clients upon discharge.
• Assist in volunteer management matters, outreach and publicity events when necessary.

Procurement & Finance

• Manage payment including cash collection and issuing of receipts. Liaise with clients or their families on prompt payment of services.
• Manage procurement and replenishment of Service Points' required consumables, stationery and supplies. Coordinate with HQ-IT department, vendors for IT devices where needed.
• Administer accounts payable and receivables, tracking and month-end reconciliations on programme expenses
• Support in administering sponsorships and donations, including liaising with external partners where needed and proper records keeping for audit. Assist in-kind collection and distribution, working closely with HQ and Admin Manager to ensure smooth execution.
• Ensure fixed assets tally with records for audit purpose.

Front Desk & Secretariat Support:

• Manage front desk duties such as attending to calls and walk-in enquiries, sort mail and handle documents for dispatch. Provide logistics support in areas such as room-booking, prepare beverages, setup laptop, projector etc.
• Responsible for word processing, and updating of all materials for proposals, reports, letters, forms, brochures etc. for file and documentation. Writing minutes of meetings.

HR:

• Involvement in Internship recruitment activities, liaise with ITEs and Polytechnics, provide support to Centre Supervisor on internship matters.
• Provide support in on-boarding and off-boarding of staff, interns where needed.
• Assist in the administration and tracking of training applications and plans of the staff in the Service Points, working closely with the HR department.
• Coordinate staff participation for Service Point/Group/Organizational events and meetings, distribute corporate collaterals.

Min. Diploma holder

Requirements

• At least 2 to 3 years of related administrative experience
• Proficient in MS office (Word, Excel, PowerPoint)
• A team player and also able to work independently
• Good communication and interpersonal skills
• Able to multi-task and work efficiently,
• Self-motivated, organised and problem-solving.

Thank you for your application. We regret that only shortlisted candidates will be notified for interviews.

Job scope

- Prepare and manage technical design dwgs (AutoCad)

- Prepare technical submissions to the client/ authorities

- Correspondence and liaison with the client / authorities

Requirements

-ITC / Diploma/ Deg in M&E Engineering

-Competent in MS office / Autocad / Revit

- Experience is Plumbing and Sanitary trade is preferred

• Oversee the distribution and management of safety management documentation.
• Conduct quality checks on documents following the company’s document control procedures in an ISO-certified environment; identify and report compliance issues.
• Ensure all reports and correspondence are completed on time by relevant departments across company entities.
• Track HSEQ programs and prepare required status and tender documentation.
• Participate in incident investigations, ensuring root cause analyses and lessons learned are documented in the company’s database.
• Assist in developing and distributing Health and Safety Alerts and Incident Management communications both internally and externally.
• Contribute to fostering a proactive safety culture.
• Conduct internal audits for office and vessel operations to ensure adherence to company policies and procedures.
• Participate in external audits and support management review preparations.
• Track and maintain fleet HSEQ statistics and customer satisfaction metrics.
• Perform other related tasks as assigned by the HSEQ Manager.

Requirements:

• Specialist Diploma in an HSE-related field or other relevant marine discipline.
• Minimum of 2 years of relevant HSE experience, ideally in the marine, shipping, or ship repair industry.
• Strong commitment and passion for HSE practices.
• Excellent interpersonal and presentation skills with the ability to establish relationships with external partners.
• Proficiency in MS Office Applications (Word, Excel, PowerPoint).
• Strong written and verbal communication skills.
• Training and hands-on experience in occupational health, safety, and HSEQ-related tasks.
• Preferred qualifications include knowledge of ISM and ISPS codes, incident investigation methodologies, and risk management.
• Internal auditor certification for ISO 9001, 14001, and 45001 is highly advantageous.

Working with the Manager, Human Resources and Administration, the HRBP plays the critical role of handling full spectrum of human resource functions that includes workforce planning, talent acquisition, learning and development, performance management, payroll and compensation management, employee relation and other relevant people operation matters. He/she is responsible in assisting with the day-to-day operations of the HR functions, and an effective HR business partner to the business leaders.

Workforce Planning and Talent Acquisition

• Work with Business Unit head to develop and execute recruiting plans.
• Guide business leaders in the selection of recruiting candidates.
• Take charge of the recruitment cycle process, in line with company policies and relevant legislation.

Performance Management, Learning and Development

• Develop and assist in meeting the employees’ performance indicators and performance goals of employees.
• Implement 360-degree performance review processes.
• Ensure training and development activities are effectively executed.
• Drive the learning culture of the company to ensure the learning and development activities are aligned to the corporate and business strategy.
• Oversee orientation and induction programs for all employees.

Payroll and Compensation & Benefits Management

• Analyse compensation data to drive useful insights for benefits enhancements.
• Assist in the administering of payroll and employee benefit programs.

Employee Relation Management

• Provide advice on HR issues as well as comprehensive HR solutions to organizational issues proactively.
• Serve as the initial point of contact to assist all employees in accordance with the Company’s policies and procedures as well as relevant legislation.
• Handle employee relations matters, which include disciplinary issues, grievances, performance improvement plan and other issues concerning employee engagement.

Policy Review and Interpretation

• Review and recommend Human Resources policies that are aligned with the company’s business and corporate objectives.
• Ensure that the employee handbook is in compliance with applicable employment laws and regulations.
• Assist in communicating company policies to promote understanding within the organization.

Projects and Corporate Support Operation

• Assist in leading the comprehensive Work-Life Harmony strategy through corporate health and sports activities.
• Assist in driving process improvement and operation efficiency.
• Assist in managing HR Documentation in relation to company’s ISO Audit.
• Support junior HR team members to develop their HR competencies.

Qualifications and Education Requirements

• Diploma or Degree in Human Resources Management or similar discipline.

Work Experience Requirements

• At least 2-5 years of hands-on HR Operations or HR Business Partnering experience.
• Candidates with more experience may be considered for the position of Assistant Human Resource Manager.
• Passionate in the development of others.
• Strong and effective interpersonal and communication skills to engage internal and external stakeholders.
• Self-starter at tasks and resourceful answer finder.
• See technology and data as daily work enhancers.
• An overall cheerful, people-oriented team player.

KEY RESPONSIBILITIES:

1. Manage and maintain the company’s inventory.
2. Monitor stock movements and oversee inventory management at third-party locations.
3. Handle the physical tasks of loading, unloading, and storing inventory when necessary.
4. Ensure adherence to inventory control procedures, including stock movement, item planning, re-order levels, non-moving item monitoring, and the timely disposal of approved scrap.
5. Properly classify, segregate, and maintain inventory in assigned areas.
6. Ensure that all required documentation is accurately kept, referenced, and filed.
7. Ensure inventory-related updates are properly entered into the accounting system.
8. Conduct routine stock checks, update records, and report findings to stakeholders.
9. Coordinate effectively with teams across various company locations.
10. Identify inventory discrepancies, report them, and maintain records for variances.
11. Develop and implement corrective actions in the event of any control lapses.
12. Produce and deliver daily and monthly MIS reports to stakeholders regularly or upon request.
13. Ensure the safe handling and storage of inventory.
14. Perform additional duties as assigned by management.

CANDIDATE REQUIREMENTS:

Education: Bachelor’s degree / Diploma Holder / Post National Service

Experience: Must have relevant experience in inventory management and be adept at managing inventory through the Zoho system

Industry Experience: Experience in the marine sector is advantageous but not mandatory

Physical Requirements: Should be physically able to manage inventory when required

Other Requirements: Knowledge of Zoho or any other inventory management software

Reports to: Logistics Manager

Roles & Responsibilities

• To source for quotations, price comparison and costing summary;

• To prepare project costing;

• To prepare documents for tender and contract; &

• To liaise with Consultants, Main Contractors, Sub-Contractors, Clients and suppliers/vendors for project cost issues.

Qualifications: -

1) Diploma or Bachelor’s degree in Quantity Surveying,

2) Minimum 4-6 years of experience in Quantity Surveying Consultancy Firm.

3) Strong understanding of construction processes.

4) Excellent skills with relevant cost estimation software, AUTOCAD, Microsoft Excel, Word and PowerPoint.

5) Executive communication, interpersonal, and negotiation abilities.

6) Ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.

Roles & Responsibilities

• To source for quotations, price comparison and costing summary;

• To prepare project costing;

• To prepare documents for tender and contract; &

• To liaise with Consultants, Main Contractors, Sub-Contractors, Clients and suppliers/vendors for project cost issues.

Qualifications: -

1) Diploma or Bachelor’s degree in Quantity Surveying,

2) Minimum 10 & above years of experience in Quantity Surveying Consultancy Firm.

3) Strong understanding of construction processes.

4) Excellent skills with relevant cost estimation software, AUTOCAD, Microsoft Excel, Word and PowerPoint.

5) Executive communication, interpersonal, and negotiation abilities.

6) Ability to thrive in a fast-paced, dynamic environment and effectively manage competing priorities.

Job description

The scope of work for an Account HR Executive typically includes a combination of financial and human resources responsibilities.

1. *Accounting*:

- Managing financial records, including accounts payable and accounts receivable.

- Handling payroll processing and ensuring accurate salary disbursements.

- Monitoring expenses and managing financial transactions.

2. *Human Resources*:

- onboarding new employees.

- Managing employee records and HR documentation.

- Assisting with performance appraisals

- Handling HR compliance and legal requirements.

3. *General Administrative Tasks*:

- Maintaining and organizing office records and files.

- Assisting in office correspondence and admin

This role often requires good organizational skills, attention to detail, and the ability to task between financial and HR functions.

Bachelor’s degree of relevant working experience.

Leasing Executive in top tier Global Real Estate Developer.

• Leasing/Real Estate, good learning oppportunities
• Local Singaporean and prestigious property developer
• Stable firm with great benefits for employee and family

Our client is a dynamic and innovative real estate development firm specializing in retail properties. We are seeking a skilled Retail Leasing Senior/Exectuive to join our clients team and play a crucial role in driving tenant occupancy and maximizing property revenue.

Responsibilities

• Identify and prospect potential retail tenants to fill vacant spaces within the portfolio.
• Develop and implement effective leasing strategies to attract high-quality tenants and achieve targeted occupancy rates.
• Conduct thorough market research and analysis to determine competitive rental rates and leasing terms.
• Prepare and present leasing proposals to prospective tenants, showcasing the benefits of our properties.
• Negotiate lease agreements, rent terms, concessions, and other leasing-related terms in alignment with company objectives.
• Foster positive relationships with existing tenants, addressing concerns and proactively addressing leasing-related issues.

Requirements

• Bachelor's degree in any field, however Real Estate degrees will be given priority.
• 3-5+ years of experience in leasing, real estate, or property management, preferrably in Retail leasing.
• Proven track record of successfully negotiating lease agreements and achieving occupancy targets.
• Excellent communication, presentation, and negotiation skills.
• Ability to work collaboratively with cross-functional teams and build strong relationships.
• Highly organized, detail-oriented, and able to manage multiple leasing activities simultaneously.
• Results-driven mindset with a demonstrated ability to meet leasing goals and deadlines.

For more information about this role please contact Alex Beattie at +852 3892 2368 or email to [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

Job Scope

• Efficiently HR operations, compliance, and employee engagement.
• Ensure compliance with labor laws, regulations and maintaining up-to-date knowledge and implementing necessary changes.
• Assisting in recruitment, onboarding, exit and retention strategies.
• Supporting the development and implementation of HR policies and procedures.
• Processing of payroll and ensure that they are accurate and timeliness.
• Contributing to training and development programs.
• Managing employee records and ensuring compliance with labor laws.
• Acting as a point of contact for employee concerns and resolving workplace issues.
• Preparing of reports to support decision-making.
• Coordinating employee engagement activities and fostering a positive workplace culture.
• Supporting the administration of employee benefits such as insurance and retirement plans.
• Assisting in the yearly budgeting and performance management exercises

Requirement

• Degree/Diploma in Human Resources, or a related field.
• 5 years' experience in HR or a related role (experience in a senior or an assistant or managerial role preferred).
• Strong understanding of HR principles, labor laws, and best practices.
• Excellent interpersonal and communication skills.
• Proficiency in HRIS systems and Microsoft Office Suite.
• Ability to manage multiple tasks effectively and meet deadlines.
• Problem-solving skills and a collaborative mindset.
• Able to handle confidential information with high integrity and discretion

Location: North of Singapore

Working hours, 9am to 6pm (Monday to Friday)

Interested applicants are welcome to submit your MS Word resume to: [email protected]

EA Personnel: R1109773

EA Licence No.: 07C3676

Position Overview:

We are looking for a results-oriented *Client Account Executive * to support our sales team in acquiring new clients and growing existing accounts. The Sales Associate will play a key role in driving revenue growth by promoting our professional services, building strong client relationships, and delivering exceptional customer service.

Key Responsibilities:

Client Acquisition: Identify and qualify leads, prospect new clients

Consultative Selling: Understand clients’ business challenges and objectives to effectively position our professional services and propose tailored solutions.

Proposal Development: Collaborate with the sales and delivery teams to develop compelling proposals, presentations, and demonstrations that address client needs and showcase our capabilities.

Relationship Management: Build and maintain strong relationships with clients, ensuring high levels of client satisfaction and retention.

Sales Pipeline Management: Manage and nurture leads through the sales pipeline, track sales activities and opportunities in CRM software, and provide accurate sales forecasts.

Market Intelligence: Stay informed about industry trends, competitive landscape, and market opportunities to position our services effectively.

Achieve Sales Targets: Meet or exceed monthly, quarterly, and annual sales targets and objectives set by management.

Team Collaboration: Work closely with the sales team, delivery teams, and other departments to achieve company goals and deliver seamless client experiences.

• Prepare accurate and timely monthly financial reports, such as balance sheets, schedules, income statements, and cash flow statements.
• Record and monitor fixed asset activities, including generating fixed asset reports and maintaining schedules and related financial tasks.
• Ensure adherence to local financial regulations and tax requirements, including preparing and submitting necessary reports.
• Comply with internal control standards, including financial and operational policies and procedures.
• Actively participate in year-end audits, preparing financial statements and notes in accordance with accounting standards and Group policies.
• Support the seamless integration of new financial accounting processes for changes like new businesses and departments.
• Engage in creating, testing, and reviewing functional requirements to enhance financial operating systems as needed.
• Perform any other ad hoc duties as assigned.

Requirements:

• Minimum of 2 year of experience in accounting or finance role.
• Accounting knowledge will be added advantage
• Immediate starter is preferred

Interested applicants for the above advertised position(s), please kindly email an updated copy of your resume to: [email protected]

EA License No.: 13C6305

Reg. No.: R23117856

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

Key Responsibilities:
Merchant Acquisition:

• Prospecting and Outreach: Identify business needs through analytics and engagement with internal stakeholders. Enrol merchant partners to strengthen the company's merchant network.
• Onboarding: Assist merchants with the onboarding process to ensure a smooth and successful integration into the company's platforms.
• Placement: Assist merchants with the placement of their products and services onto the different channels.
• Relationship Management: Maintain and nurture relationships with existing merchants and resolve challenges they may encounter.
• Sales Targets: Achieve assigned sales targets

Event Management:

• Event Planning: Assess, plan and organise onsite corporate talks or events to drive employee engagement goals
• Coordination: Coordinate with various internal and external stake holders to ensure the successful execution of events.
• Promotion: Develop and execute promotional strategies to drive attendance and engagement at events.

Requirements:

• At least ITE Graduate or Polytechnic graduate
• Good communication skills
• Good Power Point and Excel Skills
• Experience in events management
• Experience to build relationship and win over merchants

PRISM+ is the largest Singaporean direct-to-consumer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

• Ensure timely, accurate month-end closing and financial reporting to Management
• Responsible for preparation and closing of monthly management account annual financial statements
• Responsible for accounting processes and tasks which includes GL, account reconciliation, schedule maintenance etc.
• Coordinate and liaise with internal department members to support all accounting reporting and operation matters
• Coordinate and liaise with external parties like external auditors, tax agents, corporate secretarial agents, local tax and government authorities as and when required
• Support and ensure compliance with all finance filing requirements, tax filing requirement (GST), audits, procedures and forms both statutory and internal
• Assist in new processes and system implementation when require
• Participate in ad-hoc projects

• Bachelor's degree in Accounting or Finance
• Minimum of 2 years of experience as a Finance executive with full set accounting experience
• Strong knowledge of accounting principles and practices
• Proficiency in using accounting software, such as Xero
• CPA certification strongly preferred
• Excellent attention to detail and accuracy
• Strong analytical and problem-solving skills
• Solid understanding of financial statements and financial analysis techniques
• Exceptional organizational and time management skills
• Excellent communication and interpersonal skills
• Ability to work independently and as part of a team
• Strong ethical standards and commitment to confidentiality
• Proficient in Microsoft Excel and other Microsoft Office applications

Established in 2001, Nanyang Institute of Management ("NIM") is a forward-looking premier education provider in the region. At NIM, we focus on "Nurturing Today for Tomorrow" with a student-centric culture that places learning needs above all else. We pride ourselves on the ability to offer an environment that is geared towards achieving academic and teaching excellence while nurturing our students as a whole.

We have an exciting career opportunity for the position of Student Service Executive and invite talented individuals to join us in our mission.

Job Description:

• Administer students' admissions, withdrawals, course completions, attendance tracking, and payment processes.
• Manage the front desk and attend to walk-in customers, student inquiries, feedback, complaints, and requests.
• Respond to email and phone inquiries related to courses.
• Coordinate various school administrative matters between different departments.
• Provide assistance to the Head of School and lecturers as needed.
• Assist with ad-hoc departmental responsibilities, such as marketing workshops, outreach, student orientation, and graduation ceremonies, as required.
• Perform other tasks as directed by the Department Manager or Vice President, Academic.

Job Requirements:

• Diploma or GCE ‘A’ level holder.
• Two years of relevant working experience in an international private education institution setting.
• A good track record in the service industry, with a passion for customer service and achieving excellence in customer satisfaction.
• Effective interpersonal and communication skills, both verbal and written.
• Ability to adapt to evolving priorities.

Job Responsibilities:

Client Communications Management

• Set SOP for Client Communications (e.g.: service recovery, guidelines for handling customers from different feedback channels, SLA to customer feedback, preparation of FAQ, etc.)
• Reply all customer enquiries and feedback within stipulated timelines via various channels (e.g.: calls, email, live chat, social media, etc.)
• Assist customers with regards to the status of their orders
• Assist customers or operations team to source / locate products
• Use of initiative to identify and follow up sales opportunity with customers
• Maximize cross sales opportunities in all correspondence by suggesting related products to original inquiries
• Work closely with the Order Fulfillment Team, Inventory, IT and Sales & Operations Team on a daily basis
• Prepare Client Communications reports
• Master and well-trained in handling all customer feedback
• Understand and provide support for exchange and returns
• Constantly look out for ways to improve work processes and Client Communication levels
• Constantly drive improvement in processes and Client Communication levels to deliver KPIs
• Stay in trend and knowledgeable for new Client Communication tools (e.g.: chat line) or information
• Require to work in shifts and on weekends and public holidays
• Any other tasks as and when assigned by the Management

Administrative Duties

• Assist ECommerce team in administrative duties
• Prepare weekly/monthly reports on live chat performance, number of compliments, complaints, feedbacks and enquires accordingly to the sources
• Management of the membership and customer feedback database, i.e. data entry of membership details and feedback forms
• Other ad-hoc administrative duties

Job Requirements:

• Minimum Diploma, preferably with at least 1 year of experience in Service Industry
• Good interpersonal and communication skills
• Proficient with Microsoft Office suite and Email
• Knowledge of Salesforce is an advantage
• Client Communications oriented and committed to handling customer grievance
• Proficiency in both written and spoken English, and at least one other language
• Ability to speak mandarin to liaise with Chinese speaking customers
• Ability to speak German, Italian, French to liaise with the UK customers
• Applicants with experience with global returns and exchange procedures will be highly considered
• Fun, vibrant & outgoing personality with great personal style
• Keen sense of fashion and a passion for the fashion industry
• Able to work shift hours, weekends, and public holidays***

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Reporting to General Manager, Group Finance, role entails:

• To compile and submit budgets and forecasts for the Asia Pacific business in cooperation with the relevant departments and to compile and submit monthly performance results.

• Analyzing of sales and costs, to analyze capital efficiency, such as ROIC. This means including appropriate levels of inventory and fixed assets. To identify the causes of variances and problems. To report the results to the supervisor and management. It also encourages the parties concerned to make improvements.

• Periodic reporting to the head office in Japan.

• To compute and derive the value of investment using Discounted Cash Flow (DCF) method.

• To perform cash flow planning.

• To respond to external inquiries (e.g., auditors, banks, etc.)

• Knowledge of SOX will be an added value.

• To manage transfer pricing arrangements.

• This position plays an important role in the finance department. In addition to cross functional operations excellence, he or she is also required to champion process improvement initiatives.

Requirements:

• Bachelor Degree or Diploma in finance, accounting, or related field.

• Proficiency in management accounting principles and practices.

• Strong analytical skills with attention to detail and accuracy.

• Require communicating with Japan HQ on finance accounting matters.

• Good communication skills and be an effective team member with cooperative attitude.

• Fresh graduate with relevant intern experience welcome.

Kindly email resume in MS WORD format and send it to [email protected]

(Eileen Chin, EA Personnel Registration No.: R1108737)

• Working Days: 5 days (Mon-Fri)
• Working Timing: 830am – 530pm
• Working Location: Harbourfront
• Starting Salary: $3000 - $4,000

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Responsibilities:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Requirements:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.

https://wa.me/6596420989

WhatsApp: +65 9642 0989 (Han)

Email: [email protected]

Chaw Chiaw Han, Reg No：R22106723

The Supreme HR Advisory Pte Ltd, EA No：14c7279

The Sales Director is accountable for the management, preservation, and growth of Smiths Detection business in the region including all sales and Customer Relationship Management in the North Asia market, positioning Smiths Detection as the market leading provider of choice across all market segments. This includes the achievement of Orders, Revenue and Profit targets as set by the business. The Sales Director is accountable and responsible for the day to day leadership, management, and development of the sales team.

Ownership of financial performance:

• Directly responsible for achieving North Asia's financial targets, including orders, revenue, profit, and cash receipts
• Develop and manage annual sales budgets

Strategic Influence:

• Shape and execute the sales strategy for North Asia, ensuring alignment with corporate goals and adapting to market changes
• Maintain and manage 5-year strategic plan of all opportunities in market
• Devise & implement the company sales strategy and monitor effectiveness, adjust as required
• Devise and implement new business initiatives to drive sales

Market Management:

• Management of North Asia order intake pipeline to achieve targets
• Create and implement sales action plans for the markets to achieve targets
• Implement an effective sales pipeline and lead tracking process
• Devise and recommend actions on a continuous basis to ensure business performance

Operational Excellence:

• Ensure compliance with Smiths Detection processes and policies, including opportunity approvals as dictated by DOA
• Implementing sales routines to assess regular sales and company performance against KPI’s
• Implement best practices in sales techniques, thereby enhancing operational efficiency
• Project sales volumes and profit for all products and solutions, including aftermarket, and manage the Integrated Business Planning process
• Ensuring the company ERP (SAP) is being used correctly and effectively

Competitive Edge:

• Monitor competitor activity and respond accordingly, devising and implementing strategies to counter activities
• Maintain control and awareness of political, economic, social, technological, environment and legal context across the region, including early identification of changing trends, and take actions accordingly

Client and Stakeholder Engagement:

• Build and maintain strong relationships with key customers and distributors
• Speak at conferences and events about the company’s products and services
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Negotiate contractual agreements to deliver favorable commercial outcomes for Smiths Detection

Team Development and Performance:

• Lead and mentor a team of Regional Sales Managers and foster a high-performance culture and ensuring team targets are met.

• Maintain team results and performance monitoring, creating results by counselling, coaching, mentoring, and managing performance. Plan, monitor and appraise team results and manage the performance of all members of the sales team
• Establish sales objectives and develop sales plans for all Regional Sales Managers and associated markets and ensure targets are met.
• Ensure the organisation has an effective sales training and development program
• Implement best practice in sales techniques throughout the department.
• Contribute to team effort by achieving individual sales targets