Reporting to the Vice President, Global Strategic Customers - Elevate, the mission of the Senior Director - APAC Strategic Engagements (Large Deal Pursuits) is to drive ServiceNow’s long-term revenue growth and profitability through larger and more strategic transactions across our Asia Pacific business. The leader will act as an in-region deal expert, responsible for driving end-to-end deal strategy, developing creative commercial structures, and leading complex negotiations for our most strategic deals. 

The Senior Director - APAC Strategic Engagements (Large Deal Pursuits) will help define and follow a consistent programmatic approach to help the regional sales organizations and cross-functional deal execution teams in APAC to close large, complex, and strategic deals.  The role will utilize collaborative account planning, out-quarter pipeline development, opportunity review cadences, deal coaching and choreography, and thought leadership, to maximize market opportunity and accelerate the sales cycle to close larger deals successfully. 

The Senior Director - APAC Strategic Engagements (Large Deal Pursuits) will be expert in the contractual aspects of ServiceNow’s business, and able to articulate value and structure long-term, complex, multi-product agreements to enable presentation of the right deal to the customer. 

The role also contributes to continuous improvement efforts for the Strategic Engagements team and participates in ServiceNow’s overall transformation effort to establish the best Enterprise salesforce in the industry. 

Priorities & Responsibilities 

• Drive large and complex strategic deals: validate and engage on opportunities where we intend to build > $10M+ NNACV opportunities, tracking deal progression, and escalating risks/needs to senior leaders as needed 

• Champion all collaborative, integrated GTM activities for our Strategic Accounts, including account planning sessions, strategic pursuits, WIN Forums, review cadences or other GTM activities 

• Drive big deal thinking and best practice sharing across the strategic engagements team (deal structures, operational opportunities, references and content on attractive themes like Digital Transformation or Artificial Intelligence) 

• In partnership with the Account Executive, serve as a primary point of contact for the Customer from deal qualification through close 

• Be the voice of the field sales to corporate to continually improve and ensure successful outcomes for our most strategic customers 

• Represent ServiceNow in senior customer facing roles as sponsor, strategist and negotiator 

We are looking for an exceptional Director of Product (Growth) to join the Natural Motion Racing

team and help increase the market share, revenues and brand awareness of the CSR franchise

of game products. The role holds growth responsibility across all main US/EU markets, and also

emerging growth markets of Asia, Latin America and Middle East/ North Africa. You will use a

combination of broad racing genre player and market knowledge, business discernment, and

critical thinking to develop initiatives to drive sustainable global revenue growth. You will have a

proven track record in game product publishing and development, with a strong understanding

of global audience fit within the games industry (mobile or console & PC).

KEY RESPONSIBILITIES:

● Own global market growth taking key learnings from local player CI studies, existing T2

Asia network and agency partner intel to culturalize and localize development and

publishing strategy for the CSR product portfolio.

● Partner with Marketing/Publishing and User Acquisition teams to outline audience

growth strategy for racing.

● Build a systematic approach to audience growth through a combination of in depth

understanding of competitive landscape, right brand/content positioning, and

maximising revenue per install.

● Work closely with a multidisciplinary leadership team across Product Marketing,

Publishing, User acquisition, Design & Analytics to inform product roadmap as per

evolving audience mix through the product life cycle.

● Drive market competitive research, enabling creative innovation through relevant

strategic feedback into GTM approach for new games and bold beat feature content.

● Effectively champion audience strategy with all partner teams and game teams while

helping monitor audience health and inflow across games.

● Build business cases for new geo revenue and brand awareness growth strategies and

execute pilot projects with support from multiple development teams, publishing

functions and outsource agency delivery partners.

● Explore, scope and pitch other platforms for CSR franchise product releases (brand

extensions) such as Netflix, Apple Arcade, Huawei, One Store, etc.

● Expected to provide valuable input into player onboarding strategies based on in depth

analysis and demonstrate how that analysis impacts user acquisition business metrics.

● Help maximize our audience reach across relevant global markets.

● Build knowledge and understanding of data driven insights within the rest of the team

through regular communication and the creation of meaningful dashboards and reports.

● Be a brand and player champion!

REQUIRED EXPERIENCE & SKILLS:

● 10+ years in product publishing/ development with a strong understanding of global

audience fit within the games industry (mobile or console & PC)

● Experience working with development studios on brand development strategies and

local marketing partner agencies to deliver associated creative content roadmap plans,

and creative materials.

● Strong analytical skills, along with experience using insights and data to create local

product strategies, analyze market opportunities and trends.

● Experience in all global markets including Asia, with an understanding of diverse market

drivers and unique player needs and motivations.

● Ability to align and influence a variety of stakeholders across a multi-levelled

organization, leading through inspiration and influence across diverse teams.

● Passionate about games and gaming communities. Experience with game mechanics,

game design and the latest gaming systems and industry trends.

● Skilled in narrative building to craft compelling presentations for a wide range of

audiences.

● Understand how to develop market research audience segmentation projects, interpret

the output data and KPIs to turn analytical insight into actionable GTM plans.

● Passionate and self-motivated, with the ability to sell your ideas to other stakeholders,

and the commitment to implement those ideas for long term sustainable sales growth

across multiple global markets.

● Passion for mid-core racing and RPG genres.

We are an equal opportunity employer and we are committed to building a diverse and talented

workforce. We do not discriminate on the basis of race, sex, religion, colour, national origin,

gender, gender identity, sexual orientation, age, marital status, veteran status, medical condition,

disability, or any other class or characteristic protected by applicable law. We welcome

job-seekers, players, employees, and partners from all backgrounds to join us!

We will consider all qualified job-seekers with criminal histories in a manner consistent with

applicable law.

Infopro Digital group is recruiting for a Head of Commercial Sales on a permanent basis to join Risk Global brand in Singapore or Hong Kong.

We are first a global company with 4,000+ employees and annual revenues of over half-a-billion dollars, with a presence in 18 countries. Through our market-leading brands, we serve five professional communities – risk and insurance, automotive aftermarket, construction, retail, and industrials – enabling our clients to make informed business decisions and create new opportunities.

Within Infopro Digital, we are also an entrepreneurial, 300-person team focused on the financial services industry, known collectively as Risk Global, with offices in Hong Kong, Lisbon, London, Nashville, New York and Singapore. Working at Infopro Digital’s Risk Global means being part of a company that has strong financial backing, while at the same time giving you the power to truly have an impact.

Risk Global is the preeminent industry source of research and data for financial services professionals interested in the transfer and management of risk. We deliver detailed insight and analysis on complex topics to senior professionals including the who’s who of the global capital markets. Our clients enjoy a competitive advantage in a highly competitive industry.

The Head of Commercial Sales, Asia will be responsible for driving targeted revenue growth across the region. They will manage and coach a team of sales professionals, and develop strategic relationships with clients to support revenue and product growth in our fastest growing market.

Based in Hong Kong the role will be responsible for growing revenue across our events and marketing services.  You are an action-oriented, results-driven, and credible commercial professional with a record of B2B sales, ideally in financial services. You will also bring inspiration, credibility and commercial awareness to the business and can think longer-term, while driving execution tactically and managing the balance between the two.  In your role, you will be managing a set of clients but you will also be working with your wider team of account managers/directors and business development managers to hit and exceed targeted revenue numbers. 

As Infopro Digital is an acquisitive company, further scope might be added to the role.

Key Accountabilities

• Setting and achieving sales targets for the region
• Developing and implementing sales strategies to increase market share and revenue
• Building and maintaining relationships with key clients and partners
• Recruiting, training, and managing a high-performing sales team
• Identifying and pursuing new business opportunities
• Providing regular sales reports and analysis to senior management
• Staying up-to-date with industry trends and market changes to inform sales strategies
• Collaborating with other departments, such as marketing and product development, to support revenue growth and product growth.

Structure and Size of Team

You will report to the Global Head of Sales with a dotted line to the Managing Director of Asia and manage a team of account directors, account managers and business development managers within the region. 

• Proven track record of success in sales leadership, with at least 8-10 years of experience in sales management, preferably in the APAC region.
• Natural leadership skills, including the ability to influence and motivate team members
• Deep domain expertise combined with an understanding of B2B information services models, including lead-generation, digital advertising, events (incl. conferences, awards, training, trade-shows), research, and data
• Proven commercial experience and strategic mind-set (strong business / commercial acumen as well as analytical capabilities)
• Ability to engage with clients, colleagues and multiple stakeholders, forming effective relationships;
• Can represent the brand and business externally, outward-facing role, with high levels of client and customer interaction
• Proven ability to meet or exceed sales targets
• Strong presentation and negotiation skills
• Able to identify growth areas in the short and long term as well as launch new products – demonstrate a track record in creating value
• A ‘rounded’ and highly-collaborative senior leader, with experience in a similar position, that leads by example and is willing to be hands on as appropriate
• Demonstrated ability to work collaboratively and within a global matrix organization: build strong relationships across teams, experience in leading teams, and working collaboratively to achieve objectives
• Proactive, curious, excellent communicator, problem-solver, high-energy, decisive, solutions-driven, results-oriented

• 20 days of Annual Leave
• Life Insurance coverage upon completion of probation
• Medical insurance coverage upon completion of probation
• 14 weeks of maternity leave
• 5 days of paternity leave
• A day off for your birthday

Learn more about us

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities.

Infopro Digital connects professional communities.

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, decision makers make informed decisions and companies develop their business and performance in a sustainable way.

Equal Opportunities

In accordance with our Code of Conduct Policy, we provide equal opportunities to any employee or job applicant and do not discriminate either directly or indirectly because of age, disability, gender reassignment, marriage or civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation or any other characteristic or activity protected by law.

To fully comply with all laws prohibiting discrimination in all phases of employment, we have set up a system of monitoring all job applications. We would therefore be grateful if you would complete the questions on this form. This information will be collected anonymously.

All information is treated in confidence and will not be seen by employees directly involved in the hiring process. The information will be stored separately and used only to provide statistics for monitoring purposes. There is no obligation on you to provide information. All applicants will be treated the same whether or not they provide this information. Thank you for your assistance.

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