What Will You Do

• Strategy & Planning: Develop and execute commercial strategies to achieve company goals. Identify new business opportunities and markets
• Market Expansion: Assist in expanding the company's business in Southeast Asia or other markets
• Sales & Revenue Growth: Lead sales teams to increase revenue. Set and track sales targets.
• Marketing & Brand Development: Oversee marketing campaigns to promote the company's products or services. Enhance brand visibility and market position.
• Customer Relations: Build and maintain strong relationships with key clients. Ensure customer satisfaction and retention.
• Team Leadership: Manage and support the commercial team. Set clear performance targets and ensure the team achieves them.
• Budget & Financial Management: Manage the commercial budget. Monitor financial performance and adjust strategies as needed.

What Do We Want

• More than 10 years in business development, sales, or related roles
• Experience in F&B / FoodTech / FMCG / Retail is desirable
• Experience in Southeast Asia or other international markets is highly advantageous.
• Deep understanding of market trends and organization services.
• Strong skills in identifying opportunities and trends.
• Proven ability to negotiate and close deals successfully.
• Strong ability to build and maintain relationships with internal and external clients, partners, and industry influencers.
• Track record of consistently exceeding sales targets and business goals.
• Familiarity with global and local markets where the organization operates.
• Will be required for business travel within the region responsible for.

Job Summary - HR Manager

The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.

Education and Experience

· High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

· 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Leading and Monitoring Recruitment and Hiring Activity

Administering and Providing Education Related to Employee Benefits

Managing Employee Development

Maintaining Employee Relations

Managing Legal and Compliance Practices

Job Summary - Assistant Director of Human Resources

Assists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and development. Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable regulations and Standard Operating Procedures.

Education and Experience

· High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

· 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing the Staffing and Recruiting Process

Managing Legal and Compliance Practices

Managing Benefits Education and Administration

Managing and Conducting Staff Development Activities

Managing Employee Relations and Human Resources Communication

JOB SUMMARY

• We expect the hire to be a core supporting member of FM Singapore Corporate Sales Team –Specifically, this role is to help service clients in their needs for Financial Market solutions across asset classes such as FX, Interest Rates and Commodities, with focus on servicing MNCs and RTCs
• Knowledge in Financial Markets products and prior exposure to banking is required
• This role will entail servicing of clients in the Asean region, by often coordinating with the other local internal stakeholders. Given FM regulations and landscape differ from country to country, this role will also benefit in terms building network knowledge and relevant marketing skills operating in the wider Asean region.

KEY RESPONSIBILITIES

• Besides the Singapore segment, this role will entail servicing of clients in the Asean region, by often coordinating with the other local internal stakeholders. Given FM regulations and landscape differ from country to country, this role will also benefit in terms building network knowledge and relevant marketing skills operating in the wider Asean region.
• We are looking for a trustworthy team member with drive to grow in career personally as well as the Business
• Involvement with GAMS on accounts and use FAMs where applicable.
• Work closely with Trading, Research, Structuring, Credit, CIB, and Risk to drive collaboration and cross-sell
• Maintain awareness and understanding of the Groups business strategy and model appropriate to the role.
• Manage, maintain and improve assigned existing accounts
• Drive and stimulate corporate marketing efforts
• Develop the Standard Chartered Bank brand
• Achieving assigned full year budget as per annual P3 document for client income from allocated clients. Within this budget, generate specific Financial Markets Product mix as per P3 Document
• Ensure the Bank’s clients receive pricing and support, both in terms of trading and market information
• Responsible as Individual Contributor to revenue targets.
• Awareness and understanding of the wider business, economic and market environment in which the Group operates

SKILLS & EXPERIENCE

• The role will involve liaising with clients and executing trades and orders in line with SCB’s policy and procedures consistent with all FM Sales staff globally including Order Handling, Record Keeping and Best Execution
• Accountable for ensuring appropriate frameworks and operational infrastructures are in place to enable the business processes to be efficient, appropriate and compliant with internal policies, procedures, codes and applicable external laws and regulations
• Monitor the utilization of each client’s trading limits with SCB, obtain specific approval for any excess likely to arise as a result of a particular transaction
• Continued provision of best in class service to help build the financial markets relationship.
• Taking responsibility for the global financial markets relationship for key clients where appropriate. This will require liaison with Relationship Managers and SCB product specialists in other regions in which clients are active, to help build the global franchise with dedicated coverage accounts.
• Take ownership of all aspects of service delivery to the client within financial markets, including support functions such as operations.
• Assist in setting up adequate infrastructure to facilitate dealing (book platform, PPG, CA monitoring, seeing approvals with TCRM/GMR/LC etc)
• Drive/follow Financial Market themes and key initiatives and close alignment with the risk books

Key Stakeholders
• Internal: Trading, Structuring, MTCR, Operations, Risk, Credit, Legal & Compliance, CCIB Coverage, TB, Ecommerce Sales
• External: Key clients and potential clients, Local Regulators & Other Government Departments, Competitors

Our Ideal Candidate
• 3+ years of experience in Financial Market products and corporate sales expertise in FX Sales is required.
• Experience in the OTC (Over the counter) / physical commodities space is preferred
• Understanding of commodity value chain across production, trading, and consumption
• Existing client relationships with multi national and independent producers/refiners is preferred

Role Specific Technical Competencies
• Data Analysis Tools
• Knowledge of Customers
• Operational Risk
• Operations - Back Office – Products Options & Exotics
• Problem Management Process
• Sales Support and Administration
• Sales Systems
• Service Excellence

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

JOB SUMMARY

As a Managing Director of Chemical Engineering Plastic Company, you are responsible for driving the continued excellence and growth of the company. To oversee the strategic direction, operational efficiency, and administrative functions of the chemical industry company. This leadership role involves steering the company's growth while ensuring robust support systems are in place to achieve operational excellence and compliance with industry regulations and also to be an ambition to continuously provide a unique and employee oriented environment.

DUTIES AND RESPONSIBLITIES

The Managing Director (MD) is top management of the company is defined in ISO 9001 (Quality Management System) who direct and control the organization. As a top management is required to:

1. Provide evidence of commitment to the development and improvement of the management system.

2. Communicate the importance of meeting customer requirements.

3. Establish the quality policy and ensure it meets prescribed criteria.

4. MD shall demonstrate and ensure the availability of resources essential to establish, implement, maintain and improve the OSH management system.

5. Ensuring the OSH consistency, accountability and compliance by making arrangements, develop and measure the mechanism for review and improvement of the OSH management system.

6. Top management is ultimately responsible/ accountable for environmental performance at the Plant Facility

7. Communicating the importance of environmental management to employees, contractors and interested parties.

8. Ensure that GHG Measurements are conducted according to the Monitoring Plan.

9. Ensure that changes to processes or activities have an appropriate GHG Measurements and update the Monitoring Plan.

10. As a Business Support General Manager has responsibilities and authority relating to the management of all functions below at APS/PXS Plant:

· Business Support (Admin & IT)

· Human Resource

· Accounts

· Supply Chain (Purchase and Logistics)

11. Participate in formulating and administering company policies, directing and coordinating all departments’ activities to develop long range goals and objectives to meet business and profitability growth.

12. Review activities, costs, operations and forecast data to determine department progress toward stated goals and objectives.

13. Review operations and plans to meet requirements for sales and to ascertain resources for manufacturing are met.

14. Review and approve of accounting result for budgetary planning, production efficiency, financial reporting and submission of capital expenditures.

15. Resources include human resources and specialized skills, organizational infrastructure, technology and financial resources.

16. Develop Sales Strategy planning and growth of company’s business.

17. Achieves sales objectives within product range or assigned districts.

18. Liaising with internal departments to better communicate and improve work relations to support sales & marketing activities.

19. Observe the Market trend.

20. Liase closely with the Headquarter in Japan with all the stakeholders.

REQUIREMENTS

- Possess degree in Business Marketing / Chemical / Engineering field.

- At least 10-12 years of relevant experience.

- Fluent in multi-lingual as such Japanese, English, Chinese & etc.

- Good Team player, communication and interpersonal skill

- Work closely with management team to achieve target and KPI.

- Ability to achieve shared goals and synergy to all Head of Departments.

- Strategic thinking and vision-setting.

- Excellent communication, negotiation, and relationship management skills.

Responsibilities:

Accountability for the overall Solution Consulting resourcing in the region

• Accountable for the regional Solution Consulting resource planning in accordance with the regional growth plan
• Participating the sub-region resource planning together with the team leads and Sub-Region management
• Participating the recruiting process together with the Team Leads and Sub-Region management
• Accountability of the Partner Solution Consulting involvement in the region
• Accountability for tracking the Solution Consulting resource consumption and bookingsin the region

Accountability for the quality and development of the RELEX Solution Consulting Method in the region

• Consolidating, promoting and validating Solution Consulting method in the region
• Accountability for the quality of the execution of the Solution Design and Implementation in the RELEX Projects in the region – e.g Forecast Accuracy
• Accountability for SAMPO best practice deployment and compliance in all projects in the region
• Escalation point for Solution Consulting related topics across customer lifecycle – pre-sales, sales, project implementation, post project
• Close collaboration with global RELEX Solution Consulting development - ensuring compliance with Global Practices as well as regional contributing to the global Practices
• Accountability for the collection of Solution Consulting development requests from the region

Accountability for the Growth Path of the regional Solution Consulting team members

• Ensuring growth and development of the team members across the career path
• Accountability for the definition and execution of Solution Consulting training model in the region
• Accountability for SAMPO best practice trainings in the region
• Accountability RELEX Solution training for the Partners in the region
• Accountability for coaching and support structure for the Solution Consulting in the region covering all the phases of the career path
• In addition the Regional Head of Solution Consulting is expected to Support the presales and sales from point of view of RELEX Solution, i.e.
• Acting as RELEX Solution Subject Matter Expert (SME) in Presales process when necessary
• Guiding and convincing customers to do SAMPO Best Practice based implementations
• Participating in Sales Support by project planning, commercial and contractual discussions, representing RELEX project delivery in Prospect meetings
• Supporting the definition of the Project component in Upsell & Cross-sell initiatives in collaboration with CSM and Sales

Accountability for the quality of the Relex implementations in the region

• Responsibility for design and execution of the RELEX Solution Consulting method in the region
• Accountability for SAMPO best practice deployment and compliance in all projects in the region
• Solution Lead role in key implementation projects in the region
• Coordinating the regional contribution to the global SAMPO best practice development
• Accountability for the collection of development requests from the projects in the region
• Close collaboration with SAMPO best practice team
• Contributing to the best practice development
• Supporting presales and sales from point of view of Relex Solution and SAMPO Best practices
  • Acting as RELEX Solution Subject Matter Expert(SME) in Presales process when necessary
  • Final responsibility for the solution consultant workload estimations in the region

We value the following characteristics in a candidate:

• Strong leadership potential/skills, lots of empathy, can-do attitude, live RELEX values
• Strong capability to design and execute training programs to facilitate the growth of all levels of team members
• Strong coaching capability – able to facilitate the growth of both individuals and the team
• Excellent customer communication skills in all organizational levels
• Strong methodical approach on solution consulting and capability to execute and develop the method
• Excellent track record in maintaining above average customer satisfaction and successfully delivering projects and/or services
• Thorough understanding of retail supply chain dynamics

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Reporting to the AVP Finance & Accounting, Asia Pacific, the Associate Director, Finance’s role is one of a strategic business partner to key stakeholders in the organization by providing leadership, supervision and development opportunities to his/her team members. The focus is to lead a team in controllership function across the full spectrum of business lines, in particular, leading and managing the month-end close process, balance sheet management process, cash management, inter-company transactions, Accounts Payable & Accounts Receivables, payroll and projects under a strong internal control environment. Additionally, this role is responsible for managing all statutory/compliance reporting under his/her responsibility area.

CORE WORK ACTIVITIES

Finance and Accounting

• Manage the month-end close process and ensure balance sheet reconciliations are prepared timely and accurately.
• Manage and consolidate cashflow requirements for area of responsibility and coordinate funding requirements with Corporate Treasury and other Controllership teams.
• Ensure inter-company transactions are managed in line with business activities and appropriately supported by relevant inter-company agreements.
• Manage accounts payable and accounts receivable.
• Ensure accounting transactions are within MVW’s internal controls and compliance framework.
• Effectively manage all internal audits, statutory audits, tax filings and other compliance matters for assigned entities.
• Ensure clear reconciliation and documentation between management accounts (US GAAP) and local statutory accounts.
• In conjunction with Corporate Treasury, drive the set-up of new bank accounts and facilitate the implementation of credit card solutions in the region.
• Key position in region to drive Treasury-related projects for the region e.g. zero-balance account, cash pooling, cash maximization, etc.
• Responsible for payroll function in the region including corporate and payroll tax queries and reporting.
• Responsible for W&B forecast/budget/LRP.
• Support AVPF&A in leading and driving any finance-related projects implementation in Asia Pacific region including working with external service providers through implementation
• Constantly seek process improvements and drive through changes.
• Provide appropriate support and backup to other Controllership teams as the business requires.

Additional Responsibilities

• Support Development and Architecture & Construction (A&C) teams for developmental projects, including ensuring timely settlement of progress billings and project payments.
• Support new product launch and accounting/tax set-up for AP New Product Forms
• Understand and be proficient in new business structures (e.g. AP New Product Form, Thailand transactions, IAPs, etc.) necessary to carry out the team’s accountabilities effectively.
• Ensure accurate recording and tracking of project related costs and support business decisions through analysis of project costs and information.
• Business partnership with internal and external clients.
• It is foreseeable that this role could take on more duties as the company grows, in financial analysis or general accounting.
• Any other duties assigned from time to time.

Associate Development and Performance Management

• Lead and develop a team of Finance and Payroll professionals, providing coaching and guidance to achieve business objectives.
• Clearly state expectations and provide necessary guidance and resources when assigning responsibilities.
• Work with associates to identify barriers to success and develop action plans to overcome them; introduce new ideas and concepts to associates to stimulate positive performance.
• Recognize and celebrate team successes.
• Maintain effective associate communication channels; adopt an open-door policy to acknowledge associate problems or concerns in a timely manner.
• Share knowledge, innovations and best practices with associates.

CANDIDATE PROFILE

Key experience, skills and attributes for this role:

• Degree in Accountancy, CPA preferred.
• Minimum 10 years of relevant working experience, preferably with 3 years’ audit experience in a Big 4.
• Minimum 5 years of experience in supervising and managing teams, including remote teams.
• Solid accounting background, including GL, AP and AR.
• Experience with balance sheet reconciliations.
• Technically strongaccountant with good commercial acumen.
• Proficient in ERP systemsand MS applications (Excel etc.).
• Experience with US MNC and US/Thailand GAAP preferred.
• Previous experience in regional role preferred.
• Experienced operatingin a complex, fast-paced and rapidly-changing environment.
• Possess an agile and growth mindset.
• A team player with ability to collaborate with senior management, functional departments and external partners.
• Effective verbal and spoken communication in English (other language proficiency would be an advantage).

ASSISTANT DIRECTOR OF INTERNAL AUDIT (3 YEARS CONTRACT)

Are you passionate of being part of the dynamic Internal Audit team in an established mega organisaton, which strives to enhance and protect organisational value by providing risk-based and objective assurance, advice, and insight. You will seek to be the subject matter expert in Internal Audit, supporting Management and collaborating with Businesses in the discharge of their Corporate Governance responsibility and improving internal controls of the Agency.

Requirements :

As a key member of Internal Audit team, your objective is to collaborate with the business units to evaluate and improve the effectiveness of governance, risk management and control processes. Reporting into the Deputy Director, Internal Audit, you will be responsible in partnering with all Business and Risk Owners to thoughtfully manage those risks and propose practical and constructive internal controls in the Corporate Governance structure. Scope of work will include but not limited to:

• Assisting in the development and review of the annual risk-based audit plan.
• Planning and performing end-to-end Financial, Compliance and Operational Audits to evaluate the adequacy and effectiveness of internal control systems.
• Providing practical and value-added recommendations based on best practices to improve the governance, risk management and control processes.
• Preparing/reviewing audit reports for submission and presentation to the management and the ARMC.
• Managing and guiding the audit team members in the conduct of audit projects.
• Monitor and manage outsourced internal audit service providers in delivering the audit plan and providing recommendations to management.
• Providing secretariat support to the ARMC.
• Performing investigation or any other ad-hoc assignments as required.
• Conducting consulting/advisory projects as directed by Director, Internal Audit.
• Building in-depth understanding of HPB’s emerging business needs and transformation areas, and participate in developing strategic audit approaches in tandem.
• Conducting planned and ad-hoc audits, or special investigations as directed by Director, Internal Audit.
• Monitoring of closures of audit issues by management and support the Director to appraise ARMC.
• Assisting in liaison between management, AGO and other audit bodies and in management of whistle blowing channel.

BE PART OF THE TEAM

Join our team if you are a team player with strong leadership and communication skills, enjoys working in a highly matrixed and fast-paced environment, and have proven experience in reviewing governance, risks and internal controls.

Additionally, you should also possess the following:

• Demonstrated ability to build relationships, influence decisions, and partner with stakeholders to deliver on shared objectives.
• A key team player with strong leadership and communication skills.
• Minimum of 8 - 10 years of internal audit experiece
• Confidence in decision-making in highly matrixed, complex & ambiguous situations.
• Analytical thinker with strong quantitative skills and demonstrated experience in developing actionable insights.
• Familiarity with Audit Committee secretariat duties and knowledge of data analytics tools will be an added advantage.
• Prior experience in or knowledge of public sector entities will be an added advantage.

In addition, having relevant qualifications or experience in Accountancy, Business, Engineering or Science or possessing a professional qualification or relevant certification such as the Association of Chartered Certified Accountants (ACCA), Certified Internal Auditor (CIA), Chartered Accountant (CA), Certified Information Systems Auditor (CISA), or Certified Risk Management Assurance (CRMA) would also be a plus.

Only shortlisted candidates will be notified

EnviroDynamics Solutions Pte Ltd I EA License No.: 12C6285

Anna Toh I Reg. No: R23118739

Email CV to : [email protected]

A Day in the Life:

• Manage the day-to-day operations of Kingsmen Exhibits Design Studio (KE Studio) in Singapore
• Lead and manage a team of designers of various disciplines on their day to day tasks
• Seek and procure new Key Accounts for KE studios as well as for Kingsmen Exhibits and the Kingsmen Group
• Work in close collaboration with the Account, Project and Sales Directors and teams to secure new accounts and projects
• Lead in pitching for projects and potential accounts in Singapore and any other Kingsmen office when required, including overseeing the progress through the various stages
• Increase the success rate of design pitches and tender submissions
• Expand KE’s various creative services at the highest level and on a wider geographical spectrum
• Lead and mentor all designers under your charge, improve and better their skills and the level of their design outputs and qualities
• Expand the scope and capabilities of the design manager in KE Studios
• Improve the work processes and efficiencies of KE Studios
• Work in tandem with the Creative Directors of Kingsmen Design Studios on improvements of the administrative procedures and policies
• Perform any other adhoc duties

Key Responsibilities:

• Lead market expansion in the Singapore region, identifying and securing new business opportunities.
• Conduct effective negotiations with potential clients and partners to establish strategic collaborations.
• Assist in expanding the company's business in Southeast Asia or other markets.
• Develop and implement regional sales strategies and plans to achieve business objectives.
• Deeply understand industry dynamics and trends in the F&B sector, providing valuable market insights and recommendations.
• Set clear sales targets and lead the team to fully achieve or exceed performance indicators.
• Establish effective performance evaluation mechanisms to motivate continuous improvement among team members.
• Ensure effective implementation of business plans and agreements, closely collaborating with internal teams to drive project execution.
• Resolve issues arising during execution to ensure projects are completed on time and to a high standard.
• Utilize bilingual proficiency in Chinese and English to communicate effectively with clients and team members from diverse cultural backgrounds.
• Build and maintain strong cross-cultural team relationships to enhance cohesion and effectiveness.

Qualifications:

• Extensive experience in business development and negotiation, with a proven track record in complex commercial environments.
• Excellent communication skills and interpersonal abilities.
• Deep understanding of the F&B industry with keen market insight and business acumen.
• Experience in the Singapore market; experience in Southeast Asia or other international markets is highly advantageous.
• Strong result orientation and sense of responsibility, willing to put in significant effort to achieve sales targets.
• Excellent stress management skills, able to maintain positivity in high-pressure environments.
• Outstanding execution and implementation abilities, adept at translating strategies into actionable plans.
• Strong project management skills, capable of coordinating resources to advance project progress.
• Proficient in both Chinese and English, with excellent verbal and written communication skills.
• Experience in cross-cultural communication and team management, able to lead diverse teams effectively.
  

The Service Solutions Director is responsible for positioning Dynatrace’s Customer Success strategies and increasing sales of Dynatrace’s Professional Services and Support offerings.  This highly dynamic role works closely with the Dynatrace Product Sales Organization through all phases of the sales process and ensures a successful handoff to customer facing post-sales teams.  The Service Solutions Director will build and mature collaborative relationships with the Dynatrace Product Sales Organization, as well as customers, to understand needs and objectives, gain trust, and ultimately position the appropriate post-sales offerings.  There is also a strong need for good partner alignment with co-delivery strategies, partner support strategies, etc.

The goal of this role is to help new and existing Dynatrace customers realize success and maximize value from the Dynatrace platform and accelerate further investment in Dynatrace.  The scope of post sales offerings includes Customer Success, Professional Services, Business Insights services, Education, and Support.

Responsibilities:

• Develops strong, trust-based relationships with product sales and post-sales teams.
• Works with account teams to articulate the portfolio of post-sales offerings based on a prescriptive solution selling approach. 
• Matures the services sale through the opportunity pipeline to completion, including scoping, pricing, contracts, and procurement.
• Understand the Partners’ business and align Dynatrace Post Sales solutions to develop compelling ‘go to market’ propositions
• Develops relationships with Partners and delivers associated success strategies considering partner positioning.
• Delivers a well-orchestrated hand-off to post-sales teams ensuring knowledge captured during the pre-sales process is thoroughly communicated.  Ensures important information such as Customer business and technical objectives, known pain points, key customer milestones and contacts, scope of services, schedule and all presentations and artifacts shared with the customer are known to the teams engaging to deliver on the post-sales offerings.
• Delivers post-sales offering and positioning enablement to the product sales organization
• Participates in RFP responses to customers addressing post-sales topics
• Tracks and owns service sales forecast, pipeline, and opportunity hygiene.  Reporting on a frequent basis to track both productivity and performance.
• Identifies opportunities and collaborates with the global team to optimize and automate as much manual process as possible when selling service solutions
• Works collaboratively with Dynatrace Services Portfolio GTM, Post Sales Marketing and Enablement teams.  Provides input based on customer feedback and market trends which validates and consistently looks to improve post-sales offering positioning
• Provides unique skills and perspectives to cross-train team member peers
• Tracks and reviews regional post-sales revenue targets

Travel Requirements

• Occasional travel to client locations, Dynatrace offices and Dynatrace events may be required

Funding Societies | Modalku is the largest SME digital financing & payments platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, Malaysia, and operating in Vietnam, and backed by PeakXV Partners, Softbank Vision Fund and SMBC bank amongst many others. Funding Societies | Modalku provides business financing to small and medium-sized enterprises (SMEs), which is funded by individual and institutional investors.

Here at Funding Societies | Modalku we live by our core values GETFS:

• Grow Relentlessly: Strive to become our best, most authentic selves.
• Enable Teamwork, Disable Politics: Only by forging togetherness, we help each other succeed.
• Test Measure Act: Stay curious and reinvent ourselves, through innovation and experimentation.
• Focus on Impact: Create impact through bias for action and tangible results.
• Serve with Obsession: Build win-win relationships for the long-term by having a customer obsession.

We are looking for an experienced Commercial Director to add value to our growth activities by identifying new commercial opportunities and managing commercial efforts and discipline across Sales and Partnerships. You will keep abreast of trends and market conditions to provide strategic advice to upper management while ensuring success metrics of each team are met. You will be an individual with an entrepreneurial mindset and strong leadership skills, someone with creative strategies and excellent organizational abilities. Success will be achieving quantitative targets (financials e.g. GTV, Revenue, Profitability & non-financials e.g. customer acquisition, retention, etc.) as well as delivering a world class customer experience to ensure FSMK and CU have an excellent brand representation in the market.

What you will do: 

• Accountable for top and bottom line P&L achievements (GTV, Revenue, Profitability) and, raising and resetting the bar consistently
• Develop and implement commercial strategies according to company goals and objectives, to accelerate growth.
• Drive consistent new client acquisition across product lines and customer segments to achieve targets.
• Serve as the overall subject matter expert for the payment business, staying abreast of industry trends, emerging technologies, and competitive developments.
• Provide insights and recommendations to senior leadership based on your expertise, contributing to strategic decision-making.
• Lead the Sales and Partnerships team to drive profitable growth and deliver an exceptional customer experience at all times via a scalable sales machinery
• Manage the sales team in pipeline discipline, taking a data driven approach to managing performance and report to senior management on commercial activities using key metrics.
• Conduct regular training sessions for the sales teams to enhance overall business knowledge.
• Act as the go-to person for the sales team regarding segment-specific knowledge, providing guidance on customer pain points, industry regulations, and product / service positioning.
• Collaborate across sales teams and other departments e.g. compliance, operations, and product to ensure that products and services align with the unique requirements of the customer segments, whilst balancing risks
• Source relevant new commercial, negotiate commercial arrangements and execute whether via sales, marketing or product development to achieve revenue targets.
• Create value by driving referrals across B2B and B2C partners and maintain performance analysis per partner.

What we are looking for:

• Minimum 8 years of payments experience and team leadership experience.
• Extensive SME payments experience
• A passion for meeting the needs of the customer and generating maximum benefit from each customer interaction.
• Proven track record of multi-tasking in a fast-paced environment and delivering an exceptional customer experience at the same time
• An adaptable to constantly changing requirements, and to be independent and highly disciplined.
• Excellent communication & negotiation skills and personal qualities of integrity, credibility and quality

• Time off - We would love you to take time off to rest and rejuvenate. We offer flexible paid vacations as well as many other observed holidays by country. We also like to have our people take a day off for special days like birthdays and work anniversaries.
• Flexible Working - We believe in giving back the control of work & life to our people. We trust our people and love to provide the space to accommodate each and everyone's working style and personal life.
• Medical Benefits - We offer health insurance coverage for our employees and dependents. Our people focus on our mission knowing we have their back for their loved ones too.
• Mental Health and Wellness - We understand that our team productivity is directly linked to our mental and physical health. Hence we have Wellness Wednesdays and we engage partners to provide well-being coaching. And we have our Great FSMK Workout sessions too to keep everyone healthy and fit!
• Learning & Development - We believe learning should never end and we support everyone with curated learning programs on our internal learning platform
• Tech Support - We provide a company laptop for our employees and the best possible support for the right equipment/tools to enable high productivity

Company Overview

Our Client is a leader in managing a diverse portfolio of projects across various industries. We are committed to driving innovation and transformation through digital capabilities and strategic leadership.

Role Overview

The Director of Digital Transformation will lead our digital initiatives, focusing on integrating innovative digital capabilities and experiences across the organization. This role involves collaborating with cross-functional teams and external partners to achieve strategic priorities and enhance business outcomes.

Key Responsibilities

• Identify and implement digital transformation strategies that align with business goals across all functional groups, leveraging machine learning and AI to drive innovation and efficiency.
• Collaborate with cross-functional senior leadership to define the vision, strategy, and roadmap for AI technologies, fostering a culture of innovation and continuous improvement.
• Drive the planning and execution of digital initiatives, ensuring alignment with business objectives, particularly in AI-driven data transformation.
• Utilize data-driven insights to inform decision-making and foster innovation through advanced analytics techniques.
• Assess and enhance the organization’s digital capabilities landscape to maintain competitiveness in AI technologies.
• Promote a culture of continuous improvement and agile project management.

Qualifications

• Bachelor’s degree in Computer Science, Mathematics, Engineering, or a related technical field.
• 8+ years of experience in technical troubleshooting and digital capabilities, with a focus on data-driven solutions using machine learning and AI.
• 5+ years of experience leading complex digital transformation programs involving cross-functional teams.
• Proven track record of delivering business results through AI-driven initiatives.
• Excellent problem-solving skills, with the ability to synthesize data into useful formats.
• Experience with design thinking, iterative development methodologies, and AI technologies such as NLP, computer vision, and large language models (LLMs).
• Fluency in Python and experience with machine learning libraries such as Scikit-learn, and open source generative AI models.

Companies, investors and government entities around the world turn to Alvarez & Marsal (A&M) for leadership, action and results. Privately held since its founding in 1983, A&M is a leading global professional services firm that provides advisory, business performance improvement and turnaround management services. When conventional approaches are not enough to create transformation and drive change, clients seek our deep expertise and ability to deliver practical solutions to their unique problems.

With over 10,000 people across six continents, we deliver tangible results for corporates, boards, private equity firms, law firms and government agencies facing complex challenges. Our senior leaders, and their teams, leverage A&M’s restructuring heritage to help companies act decisively, catapult growth and accelerate results. We are experienced operators, world-class consultants, former regulators and industry authorities with a shared commitment to telling clients what’s really needed for turning change into a strategic business asset, managing risk and unlocking value at every stage of growth.

At A&M, we are committed to delivering innovative tax solutions and exceptional service to our clients. The Director of Tax Technology, Governance, and Transformation will be responsible for designing and implementing end-to-end tax technology solutions that reinforce tax governance and compliance standards. This senior leadership role will ensure that tax processes are not only efficient but also aligned with the highest standards of regulatory compliance and technical accuracy. You will be accountable for shaping tax governance frameworks, overseeing the deployment of tax technologies, and leading a team dedicated to client success and innovation.

Key Responsibilities

• Define and implement the strategy for tax technology and governance services, aligning with company goals and client needs to drive long-term impact.
• Establish and maintain tax governance frameworks that promote regulatory compliance, risk management, and technical accuracy across all tax technology initiatives.
• Serve as a senior advisor for executive clients, addressing their governance, compliance, and technical needs through technology-driven solutions.
• Direct the successful delivery of complex tax technology projects, from concept to completion. Ensure projects are on budget, on time, and meet client specifications.
• Lead, mentor, and develop a high-performing team focused on tax technology, compliance, and governance, fostering a culture of innovation and accountability.
• Oversee the selection, implementation, and optimisation of tax technology platforms (e.g., ERP integrations, automated compliance software, and AI-based tax solutions) to enhance governance and compliance.
• Ensure that tax technology solutions align with current regulatory requirements, including staying updated on global and local tax laws that impact client operations.
• Lead initiatives to standardise and automate tax reporting and compliance processes, enhancing accuracy, efficiency, and governance across client engagements.
• Drive adherence to regulatory standards and internal policies for all technology implementations, ensuring data integrity, privacy, and security.

Qualifications

• Bachelor’s or Master’s degree in Accounting, Finance, Taxation, Information Systems, or a related field. Advanced certifications (e.g., CA, CPA, CTA, CISA) or an MBA are highly preferred.
• Minimum of 12+ years in tax, finance, or technology transformation, with at least 5 years in a leadership role focusing on tax transformation and governance.
• Expertise in tax technology platforms (e.g., Vertex, OneSource, Alteryx, ERP systems) with a strong understanding of tax governance frameworks and technical tax principles.
• Ability to develop strategies that bridge tax governance and technology, with foresight into market trends and regulatory changes.
• Proven track record in managing complex, high-stakes projects, with skills in budgeting, resource allocation, and performance tracking.
• In-depth knowledge of tax compliance, reporting standards, and regulatory frameworks.
• Excellent interpersonal and presentation skills, with the ability to articulate technical and governance-focused solutions to C-suite executives and other stakeholders.
• Experience in building and leading teams, driving a culture of accountability, and delivering on governance and compliance-focused objectives.
• Team player who can excel in a fast-paced, entrepreneurial, challenging work environment.

Why Join Us?

• Shape the future of tax transformation within a progressive and supportive environment.
• Work directly with clients at the executive level to drive meaningful change in tax operations.
• Access to leadership development programs, cutting-edge tax technology tools, and opportunities to shape best practices.
• Join a diverse, dynamic team committed to delivering excellence and transforming the tax landscape.

If you are a forward-thinking leader passionate about driving change through technology in the tax field, we encourage you to apply.

OVERVIEW OF A&M SOUTHEAST ASIA AND AUSTRALIA

Alvarez & Marsal established its Southeast Asia and Australia presence in 2017 and has in the last 3 years scaled up rapidly across the region, with 9 offices now in Singapore (HQ), Sydney, Melbourne, Perth, Brisbane, Kuala Lumpur, Jakarta and Ho Chi Minh City; these are complemented by our offices in North Asia in Greater China (Hong Kong, Shanghai and Beijing) & Korea (Seoul) and India (Mumbai, Bengaluru, New Delhi). Our experienced team has an average of more than 15 years’ experience and combines top-tiers consultants and C-level executives from different industries and is led by Utsav Garg, Managing Director and Head, Southeast Asia and Australia. Our clients include private equity firms as well as well-known local and multinational corporations across Southeast Asia and Australia.

Summary

This position will be leading the company’s structured finance department and work closely with the Managing Director and Japan HQ to achieve sales targets, optimize operational efficiency, and ensure the alignment of local strategies with the global vision of the HQ in Japan.

Job Description

• Lead and manage local team covering finance/investment in various business sector including maritime, renewable energy, private equity/debt etc
• Develop and maintain relationship with potential and existing clients/partners to increase organization’s revenue and profits
• Liaise/negotiate with Headquarters’ relevant departments for project development with Japanese-speaking counterparts and management
• Liaise/negotiate with both internal and external parties including professional accounting/legal advisory firms for execution of potential transactions
• Work closely with financial institutions and line managers to make the suitable funding arrangements
• Reviewing internal documents including meeting minutes, credit applications, financial monitoring and assessment material
• Supervising drafting proposal letters, contract documents and agreements
• Establish KPIs and conduct performance evaluation of team members
• Lead / guide to nurture juniors.
• Other ad-hoc jobs/ tasks may be assigned by the superior

Work Experience, Skills, Qualification and other requirements

• Possess at least bachelor’s degree in related field
• At least 10 years of relevant experience
• At least 3 years of middle back team management experience
• Able to work independently in a fast paced and agile environment
• Possess analytical, logical and critical thinking skills
• Team player and proactive
• Able to manage timelines and judge priorities
• Proficient in MS Office
• Japanese language proficiency (native speaking / JLPT N1 proficiency) due to daily communication with Japanese-speaking counterparts and creation of documents and reports in Japanese

JOB SUMMARY

• The Manager, Wealth and Retail Banking (WRB) Communications, is responsible for delivering the development and execution of the WRB internal communications plan, supporting external communications, and ensuring compliance with the Bank’s communications policy across all WRB communications. The role holder must:
• Be passionate about communications, storytelling, full of creative and innovative ideas, and have a design flair for creating impactful content.
• Be an expert communicator with superior writing skills who can work seamlessly across content formats, from articles to social-media copy, video and infographics.
• Have a sound understanding of best practice in communications, in the financial sector and beyond.
• Be well-organised and a fast learner, with experience of working on complex, timebound, multiple-stakeholder projects.

RESPONSIBILITIES

• Help position WRB Communications as a centre of excellence for best-in-class communications, keeping an eye on latest industry/digital media trends to assist in bringing content innovation into internal as well as external Communications.
• Execute the internal global WRB business communications strategy
• Work closely with the Group and Country CABM teams to ensure alignment of WRB and CABM communications objectives and activities
• Identify opportunities which directly support business operations and the achievement of business goals
• Elevate creativity and design quality for internal/external communications
• Help to ensure continuous improvement in WRB Communications processes, including planning, tracking, submissions, logistics, performance measurement.
• Take ownership of internal communications content of WRB MT, support with key milestone draft and submission process.
• Look for opportunities to learn from colleagues, and join internal and external training programs and events to build and maintain excellent content-creation skills
• Support WRB Communications in adhering to the Group’s operational risk management framework
• Exemplary conduct and commitment to ethical practices and compliance.

Key Stakeholders

Internal:

• Corporate Affairs, Brand & Marketing (CABM) Leadership Team
• Corporate Communications
• Group Media Relations
• Sustainability Communications
• Internal Communications
• Insights, Data & Analytics
• Investor Relations and CSO Office
• Offices of the WRB MT
• Risk
• Finance and HR
• Compliance and Legal

External:

• Media
• Content and PR agencies
• Design and production agencies

Other Responsibilities

• Help embed Here for good and Group’s brand and values within WRB Comms.

Our Ideal Candidate

• 6+ years of experience in a banking / regulated financial institution or equivalent such as fintech
• Should be passionate about communications, digital media, storytelling, creative content creation and have a design flair for creating impactful content
• Expert communicator with superior writing skills who can work seamlessly across content formats, from articles to social-media copy, video and infographics
• Strong planning skills and attention to detail
• Experience in corporate communications, events, publishing and/or journalism
• Experience of managing multiple stakeholders, including senior management and third-party vendors, across multiple locations
• Experience working with external agencies (Content, PR, Design production) preferred.
• Experience in content production

Role Specific Technical Competencies

• Digital Media
• Content creation
• Corporate communication
• Event management
• Photoshop

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Reporting to the Regional CFO – Asia, the Regional Finance Director is accountable for accurate reporting of financial results and managing the company’s financial affairs. Serving as a business partner, advisor, and key contributor to the senior leadership team in the development of long-range strategies and short-term goals through sound business insight and financial information, collaborating collectively across other departments. This is accomplished by providing financial reporting, business analysis, insight, recommendations, plans and forecasts.

Roles and Responsibilities:

The Regional Financial Director is responsible for the financial management of the organisation. The Finance Director is responsible for:

• Managing the financial reporting for the organisations. This includes monthly financial reporting, budgeting and forecasting, 5 years financial plans and all statutory financial reporting
• Providing sound financial support and insights to enable the Regional CFO and Asia Task Force and other leaderships groups to make critical business decisions
• Support the formulation of business's strategy
• Managing and overseeing the taxation affairs.
• Managing and overseeing the cash flow of the company and ensuring it has the appropriate treasury controls
• Managing the External Auditor relationship and ensuring the organisations is compliant with accounting standards
• Managing our Finance Centre of Excellence
• Managing the company's banking and borrowing arrangements
• Managing and overseeing the company’s financial systems
• Recruitment, training, mentoring and development of staff
• Overseeing Accounts Payable, Accounts Receivable, Tax, Treasury, Payroll, Financial and Management Accounting functions.
• Supporting commercial decision making from margin analysis, pricing analysis etc
• Supporting commercial investment decisions
• Advising on market changes and providing strategic financial recommendations to the Regional CFO
• Managing and tracking budget and accounting information including billing, collections, and tax information
• Reviewing all formal finance, HR, and IT related policies and procedures
• Build financial acumen within the region through participation and active involvement and ensure adequate financial & operational reporting is received and effectively used to drive business decisions.

Requirements:

• 10+ years' experience in a senior financial managerial position with a proven record of success
• Must be team oriented and have the ability to lead, motivate, and develop staff
• Strong Business & Finance Transformation experience
• Exceptional Finance Systems Experience
• Sound decision making skills based on accurate and timely analyses
• Results oriented and metrics driven
• Exceptional time management and able to solve problems
• Exceptional interpersonal communication and leadership skills, with the ability to communicate and manage staff at all levels
• Ability to lead by example and demonstrate a strong sense of integrity, ethics and dependability
• Professional written and oral communication skills
• Confident to present results to an audience
• Strategic thinking, planning and creative problem-solving skills
• Ability to work under pressure
• Ability to collaborate with upper management to organize, planand achieve company financial goals
• Advanced computer software skills, including Excel and financial reporting software
• Bachelor's Degree in Accounting, Finance, or related field (MBA preferred)
• Professional accounting qualification such as CA or CPA
• Demonstrated financial modelling skills

Able to travel to multiple outlets across the island

Willing to commit to work weekends and public holidays

Well versed in overseeing budgets and control costs

Support oversight of all daily operations functions relating to front and back end of the multi-location restaurant

Develop, implement and maintain Quality Management standard

Lead the development and execution of new marketing strategies

Lead and manage a team of permanent staff

Source for suppliers and negotiate prices

Work closely with various roles in the management team

Monitor the performance standards of food quality, service speed and hygiene standards

Get to know customers satisfaction and execute plan to improve their satisfaction and increase spending and loyalty

Complete all daily paperwork, periodic inventories and statistical reports accurately and in a timely basis with action for improvement.

Responsible for achieving monthly sales target by deploying the management approved marketing strategies

Perform any other additional responsibilities as assigned by the management

Surpass business development goals, including revenue targets and KPIs.

Excellent communication, negotiation, and interpersonal skills.

Strong ability to identify potential issues and tailor solutions.

Self-motivated, results-driven, capable of working independently and managing a team

Ability to manage multiple priorities and thrive in a fast-paced environment.

Have at least 15 years of relevant experience in the General Management of an established group chain

Team-oriented approach with a mindset of open communications

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

You’re the person our Mama trusts to develop her establishment’s sales

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Operations Director to join in our family today.

Job Description:

1. To set up and streamline SOPs of the various outlets.

2. Work closely with Restaurant Managers and Branch Chefs for new menu and recipe.

3. Monitor and plan procedures for central kitchen and outlets.

4. Ability to train new managers in training.

5. Hands-on in setting up new outlets, negotiating with landlord.

6. Drive for operational excellence between outlets.

7. Handle challenging and difficult situations.

8. Reporting to Japan HQ for monthly reports.

Job Requirements

1. Strong experience in handling F&B Operations

2. Strong experience in managing staff and customers.

3. Good customer service experience.

4. Willing to travel across different outlets in Singapore.

Job Description:

· Design and implement sales strategies suitable for the Southeast Asian markets based on the company's strategic positioning and development plans, provide professional advice to management on market positioning, product strategy, and business models.

· Build and manage the sales team, set annual, quarterly, and monthly performance targets, provide sales training and guidance to team members and relevant departments, and lead the team to achieve the company's overall sales goals.

· Regularly track the sales team's performance, analyse sales data, identify trends and issues affecting performance; prepare performance reports, update management on sales progress, and offer improvement suggestions.

· Establish and refine the company's sales management systems and processes, building the initial sales framework and operational mechanisms.

· Conduct regular market research, analyse industry trends, competitor activities, and changes in customer needs to support sales strategy with data.

· Develop and maintain diversified sales channels, increase market coverage of products; introduce sales management tools, analyse sales data, monitor the effectiveness of sales activities, and optimize sales processes.

· Maintain a database of potential clients, follow up regularly, and facilitate customer conversion.

Job Requirements:

· 8-10 years of sales management experience in the SaaS software, IT, or internet industry, with at least 3 years in a managerial role.

· Familiar with Southeast Asian markets, with a preference for experience in building teams from the ground up in a startup environment.

· Bachelor's degree or higher, with a preference for majors in marketing, business management, or related fields.

· Proficient in using mainstream CRM software (e.g., Salesforce), with strong data analysis, strategy development, and execution skills, and adept at using data to support decision-making.

· Strong team leadership and project management experience, capable of working efficiently in a fast-paced environment.

· Excellent communication skills in both Chinese and English to liaise with China associates.

CS

As Engineering Director, you lead our engineering teams. This role is both strategic and technical. You are responsible for hiring new team members, managing managers, defining and promoting the team’s ways of working as well as developing training strategies. At the strategic level, you align engineering activities with company goals and objectives, provide expert guidance and support, approve newly-developed policies from various departments, and maintain positive relationships with both internal and external stakeholders. To be successful in this position, you should have exceptional leadership, communication, and management skills and years of management experience.

Chapters

• Optimize team composition and defines the strategy to move towards the optimal organizational setup of the chapters
• Ensure Backbase grades and salaries are kept within boundaries and calibrated during each performance cycle amongst the entire chapters
• Promote a diverse and inclusive culture in the chapters
• Ensure that all engineering managers in the chapters have the necessary skills to perform their role
• Reviews and pro-actively seeks out new tools and techniques that could improve our ability to effectively lead the people in the chapters
• Ensure well-defined definitions (responsibilities and positioning in the chapters) for all roles and continuously evaluates and improves them
• Ensure clear growth paths for all roles in the chapters
• Responsabile to keep attrition below the threshold
• Responsabile to keep billability above the threshold

Delivery

• Improve collaboration between operations, core teams and engineering managers on operational topics, recruitment, HR and Academy
• Support external partnerships related to sourcing of people and engineering support/tooling, engagement activities
• Improve collaboration between nearshore partners and Backbase on topics like recruitment and growth

Academy

• Improve collaboration between academy trainers, engineering managers and technical leaders to ensure to deliver the best training experience for our people, partner and customers

Qualifications:

• 10+ years as an Engineering Manager or IT operations
• Master's degree within the engineering field
• Excellent English speaking, writing and presentation skills