Responsibilities

• Develop and implement strategic plans to achieve organizational goals.
• Conduct market research and analysis to identify opportunities and threats.
• Collaborate with senior leadership to align strategic initiatives with business objectives.
• Monitor and evaluate the effectiveness of strategic initiatives.
• Lead cross-functional teams to execute strategic projects.
• Identify and assess potential partnerships, acquisitions, and other growth opportunities.
• Develop and manage budgets for strategic initiatives.
• Provide strategic guidance and support to department heads and other stakeholders.
• Prepare and present reports on strategic initiatives to senior leadership and the board of directors.
• Stay informed about industry trends and best practices.
• Foster a culture of innovation and continuous improvement.
• Ensure that strategic initiatives are aligned with the organization's mission and values.
• Develop and maintain relationships with key stakeholders, including customers, partners, and investors.
• Identify and mitigate risks associated with strategic initiatives.
• Support the development of long-term business plans and forecasts.

Requirements

• Bachelor's degree in Business Administration, Management, or a related field.
• Master's degree or MBA preferred.
• 10+ years of experience in strategic planning, business development, or a related field.
• Proven track record of successful strategic planning and execution.
• Strong analytical and problem-solving skills.
• Excellent communication and presentation skills.
• Ability to think critically and strategically.
• Experience leading cross-functional teams.
• Strong project management skills.
• Ability to work effectively in a fast-paced, dynamic environment.
• Strong understanding of market trends and competitive landscapes.
• Experience with financial analysis and budgeting.
• Ability to build and maintain relationships with key stakeholders.
• Strong leadership and interpersonal skills.
• High level of integrity and professionalism.

St John’s Home for Elderly Persons is a Residential Home under the Ministry of Social and Family Affairs. We have been providing quality and compassionate care to seniors for over 60 years and will be transiting to a Nursing Home in 2026.

Objectives of this role

To manage nursing manpower, financial and training resources; deploying nurses to meet areas of service needs; overseeing the performance of nursing practices and departmental key performance indicators; leading a culture of continuous improvement in nursing quality, productivity and innovation; mentoring and overseeing succession planning for high-potential nursing staff to take up key leadership positions. The individual should be passionate, caring and be a visionary who is dynamic, decisive, with excellent people, leadership and communication skills.

Duties and responsibilities

· Appraise work performance of nurse leaders to support their professional development required for a high performing organisation.

· Approve action plans to effect improvements following Employee Climate Survey results or feedback from stakeholders.

· Approve nursing operational and budget work plans.

· Create a conducive work environment to improve staff welfare, nursing retention and promote work-life balance.

· Achieve a high standard of nursing based on MOH’s HCSA requirement to ensure optimal service delivery for the organisation.

· Develop emergency response or business continuity plans to mitigate and respond to any incidents and collaborate with relevant governmental authorities to deal with any incidents or crisis.

· Develop succession plans and mentor identified high-potential nursing staff to take up key leadership positions.

· Drive operational process improvement.

· Establish clear competency-based career progression pathways for nursing staff.

· Establish disciplinary frameworks for staff malpractices and negligence in the service provided.

· Establish procedures for service recovery.

· Evaluate staff performance management and coaching frameworks.

· Manage manpower resource, in alignment with Ministry of Health (MOH) staffing recommendations, to achieve efficiency in manpower utilisation to meet organisational needs.

· Provide consultation for stakeholders on manpower recruitment, retention strategies and initiatives.

· Set directions, targets and work plans aligned to organisational priorities.

· Provide guidance and help staff to achieve their workplan objectives and Key Performance Indicators.

· Investigate, resolve any conflicts, grievances and complaints, and provide the necessary feedback in a timely manner.

Requirements

· A Registered Nurse with the Singapore Nursing Board

· Master of Science in Nursing or Healthcare Administration

· A minimum of 10 years of experience in leading and managing nursing functions

· A strong background in clinical management, leadership, and resident care.

· A passion to work in a social service healthcare sector

· Possess good verbal and written communication skills

· Strong decision-making, problem-solving and critical-thinking skills

· Excellent leadership skill

· Experience in managing the Nursing department budget

About Syfe

Syfe is a digital investment platform with a mission to empower people to build their wealth for a better future.

Faced with information overload and competing priorities, people with the desire to improve their wealth and financial future lack the time, patience and know-how to put their money to work. Current solutions fail to solve the friction and problems faced with growing wealth, and as a result, people are not optimising their investment and savings.

Through Syfe’s revolutionary wealth management experience, people can grow their money to its fullest potential and manage wealth in one destination. Our innovative investment tools, strategies and access to the latest insights, support users in acting for their financial future, now. We offer leading institutional methodologies and partner with global asset managers to achieve the best outcomes for one’s money. Across our markets in Singapore, Australia and Hong Kong, Syfe’s team comprises the brightest talent from leading technology and financial institutions. Currently, over 100,000 investors in Singapore alone trust Syfe to manage their money.

Since its founding, Syfe has raised more than US$50 million from world-class investors. The company has won multiple awards including Wealth Management Fintech of the Year by the Asian Banking and Finance Awards 2022, as well as being recognized as one of the Top LinkedIn Startups in Singapore 2023.

Find out more about us at www.syfe.com.

The Right Profile

We are seeking a "Director of Product Design" to drive product innovation by creating delightful user experience(s). You will lead a global and diverse team of talented designers and work closely with product and business teams to meet company objectives. If you are someone who loves solving complex problems, lives and breathes user experience - we look forward to hearing from you.

Responsibilities

• Manage, grow and empower a team of product designers and researchers distributed across India, Singapore and Hong Kong
• Bring Thought Leadership from a UX perspective and building key partnerships with Product and Business Stakeholders
• Ensure design benchmarks/requirements are met across all types of products
• Deliver customer insights (both qualitative and quantitative data) into forging current and future product strategies
• Create efficient processes with product designers and researchers to deliver the desired results and coordinate with other departments
• Ensure design benchmarks/requirements are met across all types of products
• Guide the team to optimize user-centered design processes within an agile development mindset
• Create an environment to inspire, push creativity, challenge established thinking, and identify industry best practices for user experience within the team
• Contribute to the creation of outstanding experiences, incorporating best practices in UX, and creating solid, engaging UX and UI patterns
• An entrepreneurial spirit, flexible and quick at grasping new topics, and strong willingness to drive innovation
• Be data-driven and incorporate data analysis, and feedback through testing to validation of concepts and experience paradigm
• Manage multiple work streams in a fast-paced, changing environment with cross-team dependencies

Requirements

• 12+ years of experience in product and design innovation
• Passionate about design, user experience, and deep empathy for user needs
• Prior experience in Fintech and/or Wealth tech strongly preferred.
• Passionate about financial markets and investing/trading
• Commitment to creating a culture of creativity, self-determination, quality, and psychological safety for a diverse team
• Empathy and authenticity with mastery over guiding teams through times of growth and scalability
• Experienced in advanced research methods and are familiar with JTBD/Outcome-Driven innovation
• Strategic and purposeful in making design decisions by integrating user, business, and technical considerations into your design process. You can identify when to optimize for speed and when to seek quality and hone into the details
• Effective communicator when articulating your vision, strategy, and decisions of your design solutions

What is offered

• Opportunity to be a core part of the team and shape the company
• Opportunity to learn and grow fast
• Competitive market salary
• A fun workplace
• Most importantly, an exceptional team

What We Do

The Trade Desks’ Business Development team specialises on finding, building, and growing strategic partnerships with the most innovative advertisers and agencies across Southeast Asia.

Do you thrive on finding new ways to tackle a customer challenge? Are you a good listener who values empathy and integrity? Is your middle name ‘Grit’ and do you love collaboration, too? Do you enjoy developing long lasting, mutually beneficial relationships? Here at The Trade Desk, we're in search of Business Development Directors who are master relationship builders, strategic sellers and creative problem solvers to join our growing team.

What You’ll Do

• Acquire, build, and cultivate relationships with senior leaders at advertising agencies
• Work collectively with client services and with The Trade Desk trading team to cultivate and grow accounts
• Communicate the value of The Trade Desk media buying platform by presenting our core value proposition, and tailor the content to suit the needs of each audience
• Participate in product road map build out discussions based on client needs with senior leadership, product, & engineering
• Take the lead in responding to RFP’s or new inner agency opportunities, including qualification & win strategy
• Prospect and negotiate net new MSAs (partnership contracts) and spend endeavors across agencies
• Coordinate global account discussions with go-to-market counterparts across the world
• Work closely with product, marketing and revenue teams to constantly optimize efforts relating to company-wide goals
• Identify and close strategic up-selling opportunities by understanding core client business needs
• Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators
• Accurately manage and communicate monthly forecasts and pipeline
• Contribute to The Trade Desk culture by bringing your full self

Who You Are

• 10-12 years of experience in digital advertising sales, managing senior relationships, ideally within a programmatic environment
• Experience with creating annual business plans and conducting business reviews
• Experience at an online publisher, ad network, ad exchange, ad server, SEM platform, DSP, DMP, or other online advertising company
• Programmatic platform sales experience highly preferred
• Strong communication skills with the ability to speak with C-level clients
• Existing relationships with decision-makers at advertising agencies
• Strong quantitative skills and negotiation ability
• A passion and curiosity to continue to learn
• A consistent strive for excellence
• Proven track record of exceeding revenue expectations

What the day will look like

• Contribute to new business / expanded business opportunities collaborating with colleagues in Specialty and across Aon to bring the best of Aon to develop solutions for new and existing clients through the provision of technical risk advisory and insurance consulting services
• Create and contribute ideas for growth initiatives across the team
• Working and collaborating with the Global, Regional, Country Management Teams and Aon Service Teams to deliver the widest practical range of insurance solutions and services available from Aon to the Natural Resources client base (primary focus will be energy & mining, however renewable energy will also be involved) and to maximize opportunities for cross selling across the Aon solutions, applying expert knowledge and experience to enhance current and future growth opportunities
• Responsibility for the delivery of uniformed discipline around work in progress, new business pipelines and process delivery
• Supporting Energy & Mining Leader Asia and APAC Renewable Energy Leader with initiatives to develop and support strategies for sales and retention across the energy & mining and renewable energy sector
• Maintaining strong relationships with clients, projects and prospects including the servicing of existing, new and expanded business opportunities, renewals and mid-term amendments
• Advocating and delivering thought leadership and industry technical expertise to insurers, clients, prospects and colleagues
• Supporting claims administration, management and advocacy wherever needed
• Support in pipeline management for the country(ies) that you are responsible for alongside the Natural Resources team Growth Lead and Sales Leader
• Identifying and keeping up to date with Sector trends relative to Natural Resources clients and prospects
• Delivering best practice though the utilisation of various Aon Systems including, Compliance and Transparency Standards and Protocols, sales and accounting systems, and the Natural Resources value proposition
• Ensure that all client services and solutions are in compliance with MAS regulations and Aon Company Policy and Guidelines

Skills and experience that will lead to success

• Minimum requirement (BCP, PGI, CommGI) for registration with MAS or such similar qualification acceptable to MAS
• Preference for previous experience in the energy, power, renewables and construction insurance sector and client account management
• Experience with sales and engagement with executive business decision-maker contacts, risk managers and C-levels, advanced negotiation, deal structuring, and sales contract experience
• Demonstrate strong interpersonal skills with the ability to establish and maintain effective working relationships with colleagues, management, and external stakeholders
• Self-disciplined, organized, with attention to detail and ability to prioritise

• In depth expertise in at least one of the Data and Analytics domains – data strategy development, data warehouse & big data implementation, business intelligence applications, machine learning / artificial intelligence domains
• Good knowledge of the Information Management framework, including operating model, data governance, data management, data security, data quality and data architecture.
• Strong skills in Agile delivery implementation methodology and delivery practices leveraging DevOps automation and engineering using CI/CD tools, code repositories and issue tracking and management.
• Experience in developing analytics application on public cloud stacks (Azure, AWS or GCP)
• Certifications in Data Analytics tools and environment (big data technologies, cloud certifications, data integration, data management, or visualisation tools) would be an advantage.
• 10 – 12 years of experience in data and analytics projects (data warehouse, data analytics, business intelligence and machine learning.
• 6 – 8 years of experience in delivering full SDLC lifecycle projects in a Consulting or Systems Integration (SI) model.
• 4 – 6 years of experience in leading data and analytics projects as a delivery lead responsible for overall project outcomes (client and commercial)
• Experience in at least one of the industry or domain – Government and Public Services, Logistics, Manufacturing, Supply Chain, Financial Services, Retail, Consumer Products
• Bachelor degree and above in Computer Science, Information Systems Management, or related fields.

JOB SUMMARY

Reporting to the Hotel Manager, the Director of Wellness will be responsible for overseeing the spa, salon, fitness center and swimming pool operations as well as the development and implementation of wellness and recreational activities for the guests so as to create a wholesome well-being stay experience for the guests.

What you will be DOING:

· Assume full responsibility and lead the wellness and apa team to ensure a smooth and seamless daily operation.

· Develop the annual business plan and budget for the wellness and spa operations, monitor and track the respective monthly P&L closely to achieve and/or exceed the established business targets.

· Work closely with the marketing team to develop and implement marketing strategies to attract new clients and retain existing ones. This includes creating promotional offers, loyalty programs, and special events.

· Design achievable goals and incentive programs for the wellness and spa team to achieve financial goals and team productivity and efficiency.

· Drive the team to achieve monthly wellness and spa upsell target to improve profitability.

· Champion and is responsible to drive high standards of services in wellness and spa operations.

· Keep abreast of changes in wellness and spa market/business trends; Stay current and relevant to achieve greater operational and service excellence.

· Ensure that all wellness and spa services are delivered with the highest standards of quality and professionalism. This includes managing treatment schedules, room utilization, and ensuring peak efficiency and productivity.

· Drive and put in place a consistent high standard personalised guest well-being program to ensure service excellence and immaculate offerings are made to the guests and meeting their needs.

· Connect actively and establish rapport with guests, building a strong network of regular guests and maintaining good relationship with them.

· Manage the inventory purchase and control for products, equipment, and supplies. Ensure that all items are well-stocked and maintained.

· Conduct daily walkthroughs and ensure the maintenance and housekeeping of all facilities and areas. This includes cleaning of treatment rooms, relaxation areas, and common spaces, etc.

· Organise wellness events and workshops; Coordinate with external vendors and partners to deliver engaging and beneficial programs for guests.

· Build strong relationships with wellness and spa suppliers to ensure the quality and consistency of products and services. Negotiate contracts and managing supplier performance.

· Implement eco-friendly practices and promoting sustainability within the spa. This includes reducing waste, conserving energy, and using environmentally friendly products.

· Ensure all required reports and administrative duties are submitted and completed accurately and timely.

· Lead, manage, supervise and coach the direct reports.

· Conduct performance review for the direct reports.

· Ensure duty roster is planned effectively and productively.

· Conduct daily shift briefing.

· Ensure compliance of all brand/operating standards and/or LQA.

· Follow all workplace safety and security policies and procedures. Report accidents, injuries and incidents to security / talent & culture team immediately.

· Participate & contribute actively in all Corporate Social Responsibility and Sustainability initiatives.

· Perform any other duties and responsibilities that may be assigned.

Your experience and skills include:

· Degree/Diploma in Business Adminstration

· Minimum 5 years of relevant wellness and spa working experience in a senior managerial appointment

· Strong business acumen, critical thinking and strategic decision-making skills

· Strong human relations and influencing skills

· Strong communications (verbal and written), planning and coordination skills

· Ability to work independently and take initiative

· Creative and resourceful

· Passion for promoting health and wellness

· Possess strong local wellness and spa market knowledge

· Flexible with working days and hours including weekends and public holidays

The Role

Reporting directly to the Managing Director, you will be essential in defining and executing HR strategy, aligning it with business objectives, and ensuring our HR practices support our mission and values as we expand and innovate across the APAC region.

This newly created role will lead efforts to attract, develop, and retain top talent while fostering an inclusive work environment. You will be pivotal to our regional growth strategy and drive transformational change.

Role Summary

Strategic HR Leadership

• Oversee all HR functions with a focus on recruitment, employee relations, performance management, training, and compliance across the APAC region.
• Develop and implement HR strategies aligned with regional business objectives and growth plans.
• Advise senior management on HR matters, ensuring HR initiatives align with business goals.
• Manage rewards and recognition programs to ensure competitive compensation and benefits.
• Drive talent programs and implement organizational design strategies.
• Lead the HR team to support organizational goals.

Talent Acquisition, Management and Development

• Lead recruitment strategies to attract top talent, implementing best practices in talent acquisition.
• Develop retention strategies to maintain high employee engagement and reduce turnover.
• Implement performance management frameworks and leadership development programs.
• Develop succession planning strategies for leadership roles.
• Implement training programs to enhance employee skills and career growth.

Employee Engagement

• Create and maintain a positive, inclusive work environment that promotes engagement and well-being.
• Develop initiatives to enhance workplace culture and morale.
• Champion diversity, equity, and inclusion initiatives.
• Serve as the final point of contact for employee relations issues.
• Handle grievances, disciplinary actions, and conflict resolution fairly.

HR Operations

• Oversee HR operations, including payroll, compensation, benefits, and employee records.
• Drive improvements in HR processes and systems to streamline operations.
• Implement and manage HRIS and other systems for talent acquisition and payroll.

Change Management and Culture

• Lead change management efforts and culture transformation initiatives.
• Develop communication strategies to keep employees informed and engaged during changes.
• Ensure smooth transitions during organizational changes.
• Foster open communication and collaboration across the organization.

Compliance and Risk Management

• Stay updated on legislative changes and market trends affecting compensation and benefits.
• Ensure compliance with local labour laws and regulations across the APAC region.
• Promote ethical behaviour and ensure adherence to the company’s code of conduct.
• Identify and mitigate HR-related risks, including employee relations issues and legal challenges.

HR Analytics and Others

• Utilize HR data and analytics to provide insights and make data-driven decisions.
• Prepare HR reports and dashboards for senior management with analysis and recommendations.
• Build strong rapport with business leaders to build trust and synergy.
• Perform other ad-hoc duties and projects as assigned.

The Requirements

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 10 years of HR experience, with at least 3 years in leadership roles,
• Prior working experience in the commodity industry is a MUST.
• Experience with both start-ups and MNCs preferred.
• Proven track record of developing and implementing successful HR strategies.
• Excellent communication and interpersonal skills.
• Strong understanding of HR laws and regulations in the APAC region.
  

1) To develop business between Company's Clients in Singapore & China.

b) To drive profitability for Raffles Group of Companies, to devleop and to build Channels partners & Suppliers for Raffles Group of Companies in the region.

c) Developing plans to achieve the company's goals and ensuring they align with the organization's values and vision

d) Working to expand the brand and identify opportunities for growth

>> Wave Entertainment Pte Ltd

>> Job title: Public Relations Officer

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $6000 - $8000

>> Preference: Full-time job

HIGHLIGHTS:

• Attractive BONUS + Extra Incentives
• One-on-one coaching system
• Career Progression
• Frequent Bonding Events
• Personal Development Training

RESPONSIBILITIES:

• Hiring, training, and managing staff, such as bartenders and waiters
• Managing inventory
• Opening and closing the club
• Ordering supplies
• Promoting club/hiring or encouraging others to promote club
• Ensuring operations run according to safety and sanitation standards and laws
• Implement strategies for improved work performance
• Nightclub managers may also be in charge of developing revenue opportunities for the club, such as recruiting talent or running promotions. Nightclub managers often work evenings, weekends, and holidays. The environment is usually loud and fast-paced.

REQUIREMENTS:

• Team Player
• Good Learning Attitude
• Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

At Cheil, we are passionate about ideas that move.

We believe that the right idea will move seamlessly across channels: from online to offline, above the line to below the line, in-store to out-of-home. It will move brands, move products and most importantly, move people. The right idea will move everything forward.

Established in 1973 with headquarters in Seoul, South Korea, Cheil Worldwide is one of the world’s leading integrated marketing communications networks, with more than 7,200 employees globally in more than 54 offices in 46 countries.

For more information, visit us at: www.cheil.com.

Cheil is expanding and we are inviting candidates to join our new and growing digital solutions team. We are looking for candidates for the following position:

Social Account Director

Responsibilities:

Holistic Social Marketing Operation for HQ Channel

- Strategy: Develop new and innovative social insights based on the latest social trends and a deep understanding of the social environment.

- Planning: Manage content scheduling, ensuring alignment with publication cadence

- Operation: Oversee and optimize social content for multi-platform distribution (YT/FB/IG/TT/LI).

- Measurement: Conduct thorough analysis of platform and content performance

Local channel monitoring

- Monitor the rollout and performance of local channels

- Strengthen local channel operations by providing and implementing global guidance.

Requirements:

· Has a minimum of 7 years of experience in the social, digital marketing team in agencies and brands preferably Global Brand

· Has a deep understanding of social platforms and experience in overall social marketing including community building, fan engaging campaign, influencer collaboration, social assets creation and paid social campaigns

· A team Lead capable of engaging and collaborating with internal teams

· Strong communication skills are essential, along with experience in managing needs and requirements from multiple stakeholders

Position Overview:
We are seeking an experienced Commercial Project Director specializing in Security Access Control Systems to lead our project management teams across four distinct sub-lines: Operations Technology (OT) and Information Technology (IT) Projects. This role requires strong leadership in directing project teams to ensure all projects are delivered on time, within budget, and in compliance with legal and customer requirements.

Responsibilities:

• Direct and oversee project management teams within the security access control business.
• Develop and implement project management strategies, processes, and methodologies to achieve operational excellence and meet business objectives.
• Monitor project progress regularly to identify risks, mitigate issues proactively, and ensure adherence to project timelines, budgets, and legal requirements.
• Collaborate closely with stakeholders including clients, senior management, legal teams, and cross-functional teams to define project scope, objectives, and deliverables.
• Provide strategic leadership and guidance to project managers and teams, fostering a collaborative and high-performance work environment.
• Manage project budgets, resources, and timelines effectively to optimize project profitability and customer satisfaction.
• Ensure strong customer management throughout project lifecycles, maintaining positive relationships and effectively managing expectations.
• Conduct thorough project reviews and audits to assess project health, identify areas for improvement, and implement corrective actions as necessary.
• Serve as a primary point of contact for escalated project issues and legal matters, ensuring compliance with contractual obligations and regulatory requirements.
• Stay abreast of industry trends, technological advancements, and legal developments in security access control systems, integrating insights to enhance project delivery capabilities.

Requirements:

• Bachelor’s degree in Engineering, Computer Science, Business Administration, or related field; advanced degree preferred. Masters in Business Administration will be advantageous.
• 15+ years of progressive experience in project management within the security access control systems industry.
• Proven track record of successfully managing and delivering complex projects on time, within budget, and in compliance with legal requirements.
• Strong leadership and management skills, with the ability to inspire and motivate cross-functional teams.
• Excellent communication and interpersonal skills, with the ability to effectively interact with stakeholders at all levels, including legal teams and clients.
• Comprehensive knowledge of project management methodologies, tools, and techniques specific to security access control systems.
• Experience in financial management, resource allocation, and risk management within project environments.
• PMP certification or equivalent preferred.
• Ability to thrive in a fast-paced, dynamic environment, with a commitment to achieving results and driving continuous improvement.

Highlights:

• Basic + VB
• Retail Network Management
• Strategic and Operational Insight
• Inspirational Leadership Skill

Main Responsibilities

1. Strategic Sales Leadership

• Prepare budget and business plans.
• Set and monitor ambitious sales targets across local stores, multibrand retail networks, and dealer partnerships to drive revenue growth.
• Optimize performance by setting sales targets and crafting innovative action plans for retail, multibrand, and eCommerce.
• Develop selective distribution strategies aligned with brand visibility and business targets.
• Design and implement KPIs and incentive programs to motivate teams and enhance sales performance.
• Conduct market analysis to refine strategic initiatives and drive growth.
• Analyze sales figures and forecast future sales volumes to maximize profits.
• Support partners in planning, product allocation, and stock management.
• Develop and monitor action plans to achieve commercial KPIs.
• Collaborate with partners and dealers on promotional strategies and sales initiatives.
• Communicate regularly with the Managing Director on account status, forecasts, and sales analysis.
• Full accountability for P&L in Southeast Asia.

2. Excellence in Business Operations (Retail, Multibrand, eCommerce)

• Negotiate and manage dealer agreements, ensuring optimal terms and fostering long-term partnerships.
• Conduct regular market and partner visits to refine sales strategies based on real-time insights.
• Ensure all point-of-sale operations adhere to global standards and best practices.
• Lead and inspire teams by establishing clear roles and responsibilities and ensuring regular meetings and follow-ups.
• Oversee the management of new stores and product launches, coordinating with cross-functional teams.
• Standardize processes to improve customer satisfaction.

3. Talent Development & People Management

• Recruit, identify, and nurture high-potential talent, ensuring a robust pipeline of future managers and experts.
• Create a dynamic and supportive work culture that fosters employee retention and satisfaction.
• Coordinate with HR to conduct appraisals and development plans annually.
• Assess training needs and implement tailored development programs.
• Foster a learning culture within sales and retail teams through regular coaching and feedback.

4. Customer Relationship Management (CRM)

• Develop and execute a comprehensive CRM strategy to foster long-term relationships with customers.
• Implement targeted initiatives to attract and retain VIP clients, enhancing their shopping experience and loyalty.
• Lead the organization of retail events to elevate the brand’s profile and engage key clientele.
• Develop and foster long-term relationships with business owners, lead negotiations, and oversee contract management.
• Leverage CRM insights to enhance sales strategies and personalize customer engagement.

5. Stakeholder Engagement

• Represent the brand at industry events and forums to build relationships and support sales, operations, and growth initiatives.

Requirement

• Minimum of 10+ years of relevant experience, with at least 5 years in a senior managerial role.
• Proven and practical experience in managing a high-quality retail network with directly operated stores.
• Demonstrated success in acquiring and retaining final clients and prospects.
• Balances between entrepreneurial and execution-focused leadership, capable of both building and running the operational engine.
• Strong strategic abilities while maintaining awareness of operational implications.
• Excellent interpersonal, analytical, presentation, and negotiation skills.
• Thoughtful leader and dedicated team player with proven decision-making, coaching, and problem-solving abilities.

HOW TO APPLY:

Interested applicants, please email to “[email protected]”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Pierre Chung Yih Shern
EA Personnel Reg No: R22111092

It’s never been a more exciting time to join Vistra.

At Vistra our purpose is progress. We believe that our clients have the power to change the world and to do great things for global progress, and we exist to remove the friction that comes from the complexity of global business – to help our clients achieve progress without friction.

But progress only happens when people come together and take action. And we’re absolutely committed to building a culture where our people can do just that.

We have an exciting opportunity for you to join our team as Associate Director, Private Clients, based in our Vistra, Singapore office. This is a full-time and permanent position within our Private Clients function.

Key Responsibilities:

1.Client Relationship Management

• Trust establishment, from getting referrals from partners to formally setting up Trust
• Work together with Trust lawyers and Tax lawyers to facilitate Trust establishment
• Facilitate to fulfill Trustrelated paperwork and documentation
• Develop and maintain strong long-term key clients’ relationships, understanding their needs and expectations, ensuring they are engaged in a professional and timely manner and capture referral opportunities.

2. Institutional Relationship Management

• Strengthen and expand relationships with institutions e.g. tax advisors, law firms, family offices, wealth management institutions, asset management companies, etc.

3. Financial Management

• Deliver or exceed allocated New Business Revenue target

4. Risk Management/Compliance

• Ensure licensed Vistra entities remain compliant with prevailing local and international legislation
• Comply with compliance requirements and adapt to an AML/CFT culture.

5. People and Operational Management

• Maintain own fiduciary specialist knowledge as well as knowledge of products and those of the intermediary/wealth management market in general

Key Requirements:

• STEP Diploma professional certification would be an advantage
• At least 8-10 years of relevant experience in the Trust or Private Client space
• Prior business development experience and proven track record of meeting and exceeding sales target
• Ability to identify client needs and market trends
• Strong communication skills with the ability to provide non-technical explanations to technical matters, and summarize and present information in a clear, concise and accurate written and verbal format
• Self-motivated and ability to think outside the box to solve client’s issues

Company Benefits:

At our Singapore office, we believe in putting our employees’ well-being first! We offer a flexible hybrid working arrangement and birthday leave.

Additionally, we provide comprehensive medical insurance and dental coverage, wellness allowance and competitive annual leave entitlement to support your well-being and time to recharge or explore your passions out of work.

As advocates of continuous learning and professional development, we provide an internal mentorship program and reimburse professional membership fees for certifications like CA, or ACCA, ensuring you stay ahead in your field.

If you are excited about working with us, we encourage you to apply or have a confidential chat with one of our Talent Acquisition team members. Our goal is to make this a great place to work where all our people can thrive. We hope you join us on this exciting journey!

responsibilities :

• Leading project planning sessions
• Coordinating staff and internal resources
• Managing project progress and adapt work as required
• Ensuring projects meet deadlines
• Managing relationships with clients and stakeholders
• Designing and signing off on contracts
• Overseeing all incoming and outgoing project documentation
• Participating in tender process i.e. design, submission and review
• Designing risk mitigation plan
• Conducting project review and creating detailed reports for executive staff
• Optimising and improving processes and the overall approach where necessary
• Securing growth opportunities and initiating new projects
• Managing large and diverse teams
• familar HDB project processing step
• above 10 years job experience

*Position: Regional Sales Director*

*Location: Asia(Singapore,China, Thailand, Malaysia, etc)

*Company Overview:*

We are a fast-moving consumer goods (FMCG) coffee company based in Singapore. Our mission is to bring high-quality coffee products to consumers across Southeast Asia, with a special focus on expanding our presence in the Greater China region.

Position Overview
The Regional Sales Director will lead sales strategies and operations across multiple countries in Asia. The ideal candidate has a strong network in the coffee industry, a deep understanding of regional markets, and a proven track record of achieving sales targets.

Key Responsibilities

• Develop and execute strategic sales plans to achieve revenue goals in Asian markets.
• Identify and establish new distribution channels and partnerships within the coffee industry.
• Manage and grow relationships with existing key accounts, distributors, and stakeholders.
• Conduct market research to identify new opportunities and trends in the coffee industry.
• Lead, mentor, and manage a regional sales team, ensuring high performance and alignment with company objectives.
• Collaborate with marketing and product development teams to tailor offerings for regional markets.
• Prepare sales forecasts, budgets, and performance reports for senior management.

Qualifications

• Bachelor's degree in Business Administration, Marketing, or a related field (MBA is a plus).
• 8+ years of sales leadership experience in the coffee or beverage industry, with a focus on Asia.
• Proven ability to build and maintain strong business relationships.
• In-depth knowledge of the coffee industry, including trends, competitors, and distribution channels.
• Strong analytical and strategic thinking skills.
• Excellent communication, negotiation, and presentation skills.
• Fluent in English; proficiency in other Asian languages (e.g., Mandarin, Japanese, or Bahasa) is a strong advantage.
• Willingness to travel frequently across Asia.

Why Join Us?

• Be part of an innovative and rapidly growing company in the coffee industry.
• Opportunity to influence and shape the growth strategy across diverse markets in Asia.
• Competitive compensation package and performance-based incentives.
• Collaborative and supportive work environment.

How to Apply
If you are passionate about coffee, have a deep understanding of the Asian market, and thrive in a fast-paced environment, we want to hear from you!

Please send your resume and a cover letter detailing your relevant experience and achievements to us.

Job Summary

The Engineering Director will lead and oversee the engineering department within our CNC machining operations. This role is responsible for driving innovation, improving manufacturing processes, and ensuring the highest standards of quality and efficiency. The ideal candidate will have extensive experience in CNC machining, a strong background in engineering management, and a proven track record of leading multidisciplinary teams. This role will be based in Thailand.

Key Responsibilities

• Lead and mentor engineering teams.
• Optimize CNC machining processes, post CNC processes.
• Maintenance of CNC machines, equipment, fixtures and cutting tools
• Oversee engineering projects.
• Provide technical guidance.
• Ensure quality compliance.
• Manage budget and resources.

Qualifications

• Bachelor's in Mechanical or Manufacturing Engineering (Those without degree but without relevant experience will be considered).
• 10+ years in CNC machining and engineering management.
• Strong leadership, problem-solving, and communication skills.
• Knowledge in CAD/CAM and CNC programming.
• Knowledge of lean manufacturing and Six Sigma.
• Knowledge in GDT and metrology.
• Experience in Hard Disk Drive Industries has an advantage.
• Fluent in written and spoken English.
• Ability to communicate in Thai or Chinese is a bonus.

Annual Remuneration

THB2,000,000 to THB2,500,000 (excluding variable bonus)

Job Purpose

The incumbent will play a critical role in planning, driving and implementing key strategic projects that address organisational challenges and advance the company’s strategic priorities. These projects will be of critical importance and involve collaboration across multiple business functions, determined either by the GCEO or in consultation with senior leadership.

Key Responsibilities:

1. Collaborate with the GCEO and other leaders to define and prioritise strategic projects critical to organisational growth and success.
2. Lead the planning and execution of high-impact projects, ensuring alignment with company objectives and timelines.
3. Facilitate cross-functional coordination among key departments, incl IT, Finance, Legal and P&C to address interconnected challenges and opportunities.
4. Provide data-driven insights and recommendations to inform project decisions and strategies.
5. Monitor project performance, manage risks and ensure timely delivery of objectives.
6. Serve as a key point of contact for stakeholders, ensuring clear communication and alignment across all levels of the organisations.

Qualifications

• Bachelor degree in Business Admin, management, or a related field, MBA or equivalent is a plus
• Experience in leading strategic projects in a cross-functional environment
• Strong analytical and problem-solving skills with a result-oriented mindset
• Excellent communication and stakeholder management skills
• Ability to work independently and collaboratively across diverse teams

Competencies

• Strategic Thinking
• Leadership and influence
• Stakeholder engagement
• Analytical & problem-solving skills
• Adaptability and Resilience

OUR CLIENT is a leading and innovative architectural firm dedicated to designing cutting-edge structures that inspire and transform spaces. We are not just an architectural firm, we are a close and connected group that is passionate about crafting inspiring spaces that push boundaries. With 10 wonderful years in the industry, our journey has been a tapestry of innovation and excellence. From cozy homes to iconic commercial landmarks, our portfolio showcases the vibrant spectrum of our expertise.

Within our team, you will not find only architects, designers and engineers; you will discover a collective of creative minds collaborating like family to bring architectural dreams to life.

Roles and Responsibilities

Proficient in managing high-profile architectural and interior projects with corporate and private clients

Working with the team across projects to deliver design and technical excellence that meet high-quality standards.

Plans, coordinates, and manages the project process, maintaining involvement throughout.

Liaises with Senior Associate/Director to ensure that innovative and thought-provoking projects are delivered consistently.

Leads project meetings and some client presentations, increasingly acting as the primary contact for client interaction and maintaining good relationships with clients to maximize opportunities for repeat business.

Role models and fosters a collaborative environment in which innovation is encouraged and best practices shared.

Leads, guides and provides training to junior talent, providing timely feedback that contributes to their continuing creative, technical and professional development.

Initiates or participates in the studio or group activities, leads brainstorming sessions and manages conflicts effectively.

Leads project meetings and some client presentations, increasingly acting as the primary contact for client interaction and maintaining good relationships with clients to maximize opportunities for repeat business.

Engages with colleagues to support the development of new business, enhancing internal and external communication via functions, events, forums and publications.

Assists in the preparation of fee bids and undertakes fee proposals and fee negotiations for projects.

Demonstrates a sound understanding of cost control, fee charging and project finance, and ensures project fees are maximized and project targets are achieved through sensible management of time and allocated resource.

Job Requirements

Bachelor/ Master’s degree qualified in a related design field or holding equivalent certification; professional registration is preferred.

At least 10 years’ experience in a similar role with responsibilities that apply in-depth knowledge of architectural principles and design.

Fluent in spoken and written English and Proficient in Vietnamese

Enthusiasm for architecture and design, commitment, reliability and team spirit

Proficient in computer applications commonly used within your discipline - Revit is essential.

A talented designer, with a portfolio that showcases great creativity and innovative thinking.

Experience in successfully delivering large-scale projects through all work stages, within APAC regions.

Strong organizational and supervisory skills; you have a proven ability to manage projects and people to deliver great results.

Ability to work in a fast-paced and high-pressure environment, to meet often tight deadlines, and to work proactively as part of a committed team.

Ability to lead, develop and maintain a respectful and trusting relationship.

Ability to relate and work well with people at all levels within the team and within the wider office, as well as externally with clients

A strong passion for architecture, interior architecture, and interior design.

Proactive, but tactful, in ensuring others within the team meet deadlines (etc)

Able to travel as required.

Job Overview:

The Business Development Director will be responsible for driving growth, expanding market presence, and establishing strategic partnerships in the education sector. This role requires a seasoned professional with over 10 years of experience, including a minimum of 5 years in a leadership capacity. The individual will lead efforts to identify new opportunities, build relationships with key stakeholders, and manage the overall business development strategy, with a focus on expanding educational programs and services.

Key Responsibilities:
-Develop and implement a comprehensive business development strategy to grow the company’s presence in the education industry.
-Identify and pursue new business opportunities, including potential partnerships with schools, educational institutions, and other key players in the sector.
-Build and maintain relationships with clients, partners, and industry stakeholders in education.
-Lead the negotiation and closing of major business deals and contracts related to education services and programs.
-Collaborate with the marketing and sales teams to create go-to-market strategies for new educational products and services.
-Analyze market trends and competitors in the education space to adapt business strategies accordingly.
-Represent the company at education-related conferences and events to build networks and increase visibility.
-Monitor and report on the success of business development activities, adjusting strategies as needed.


Requirements:
-Bachelor’s degree in Business, Education, Marketing, or a related field (Master’s preferred).
-Minimum of 10 years of professional experience, with at least 5 years in a leadership role within business development or education management.
-Proven track record of successful business development and revenue growth in the education sector.
-Strong leadership, communication, and negotiation skills.
-Ability to think strategically and make data-driven decisions.
-Strong network within the education industry and ability to build new connections quickly.
-Experience managing a team and working cross-functionally with other departments.
-Ability to thrive in a fast-paced, dynamic environment.

ServiceNow is seeking Enterprise Architecture Leaders to join our Team. The Enterprise Architecture Team is part of our pre-sales organization focused on building credibility and trust with the technical leaders in our largest customers by developing cross-functional strategies and solutions. Our team brings technical expertise, real-world experience, strong executive engagement skills and an inspirational mindset to help our customers understand the opportunities of the “platform of platforms” vision.  We act as technical leaders for our customers most complex solutions, designed to ensure that they can realize the value they need. We do this by leveraging best practice and industry standards to build customer trust and architect best in class solutions.

While collaborating with customers, partners, and the wider ServiceNow sales team, the right candidate will create and communicate high-level architectures and strategies that are both written and verbal, to audiences up to and including the CIO/CTO level. The Enterprise Architect will elegantly articulate the advantage of ServiceNow being built on a single cloud platform consisting of a single user interface, one code base and one data model. The Enterprise Architect will also lead and participate in the delivery of workshops, best practice overviews, and educational sessions to existing customers and partners.

What you get to do in this role:

• Lead a team of motivated, innovative and collaborative pre-sales Architects as they engage with our customer to find new technology solutions to create value.
• Engage with customer executives to identify pain points and opportunities to deliver value and then translate them into solutions from ServiceNow
• Work with a wide variety of customers, colleagues and partners to help them understand the power of the Now platform and the potential opportunities of the future of work
• Lead architecture and design engagements to demonstrate how ServiceNow meets the needs of strategic customers, including IT Transformation, Digital Products/Services, Platform as a Service, Enterprise Service Management, and the co-creation of industry specific solutions.
• Understand the business strategy of the customer and articulate how ServiceNow can enable and deliver value to their organization, seamlessly integrating into their current and future technology landscape
• Understand the detail behind the ServiceNow and platform of platforms architecture and communicate it at various levels
• Work with architecture development methods, modelling approaches and architecture patterns for integration
• Interact at multiple levels within a customer account (Enterprise Architects, Domain Architects, Directors, VPs, and CXOs) and maintain these relationships throughout their customer journey.
• Provide thought leadership and collaborate with internal ServiceNow business units
• Identify, lead and contribute to the creation of best practices, white papers, workshops, etc

Roles & Responsibilties:

• Managing all resources of the assigned country sales and commercial department.

• Responsible for taking control of the entire department’s actions like setting goals and targets, developing strategies, assessing the performance of the sales team, and aligning sales goals with the company’s profitability goals.

• Design, strategize, and implement comprehensive sales & trade marketing plans to grow company’s brands in collaboration with key stakeholders both internal and external.

• Develop, implement, and assess the department’s effectiveness, identify errors, and make suitable changes in strategies to reach the targets and goals further, leading to overall profitability, sales, revenue generation, and business targets.
• Align the sales organization’s objectives with firm business strategy through active participation in corporate strategic planning, sales strategy development, forecasting, sales resource planning, and budgeting.

• Lead in partnership with various Sales & Marketing sections in HQ to drive the team and deliver high performance.

• Meet assigned targets for profitable sales volume, market share, and other key financial performance objectives.

• Through active, productive partnerships with Human Resources and Learning and Development functions, incumbent establishes learning and development objectives essential to the sales organization’s success, oversees the effective delivery of training and development programs, actively assesses the value of training and development investments, and monitors learning and development outcomes to ensure high ROI.

• Establishes and governs the sales organizations performance management system. This includes establishing guiding sales organizational principles for managing performance, establishing, and prioritizing critical performance measures for all sales jobs.

• Overseeing across all sales channels, markets, and personnel; and ensuring all key sales and sales management associates are held accountable for assigned results.

• Analyse business tactics, sales strategies, performance analysis of the sales teams, competitor analysis, and market research.

• Responsible for setting sales targets, determining sales initiatives’ effectiveness, and understanding the need for change. Setting analytical functions to monitor and forecast sales performance. Present analysis reports, presentations, and recommended strategy based on those analysis to the stakeholders. Represent the business communication between the departments and the stakeholders.

• Other ad-hoc tasks / projects as assigned by Chief Executive Officer / his assign representatives (Senior Management)

Requirements:

• A Master/Bachelors’ Degree in Sales / Marketing, Business Administration, or any other related field

• Minimum of 10 years of working experience in a commercial function, at similar/higher capacity preferably to have successfully led a team in developing and curating sales & trade marketing strategies on a regional level at similar capacity of Head of Sales / Head of Commercial / Sales Director / Commercial Director / Head of Trade Marketing & Distribution / Country Manager etc. within the industry.

• Must have industry (tobacco) working experience in well-known tobacco established companies.

• The candidate will also have proven and successful relationship building skills, having an ability to leverage partnerships across the business as well as externally.

• Strong ability to making data-driven decisions and comfortable in working with ROI and metric-driven models.

• Possess superior communication skills and confidence in communicating to stakeholders from differing background.

• Proficient in Ms Word, PowerPoint, and Ms Excel for presentations and reports.

• Exceptional problem-solving skills with strong entrepreneurial spirit. Creative and strategic thinker and yet detail-oriented in execution of plans.

• Able to prioritize and complete multiple projects in a timely manner, be self-motivated and proactive, and display composure and calmness under stress and uncertainty while inspiring the same in others.
• Possess exceptional leadership skills, being able to move and inspire a cross-functional group, leading it into a unified direction and with a common vision.

The Facility Management Director will oversee the comprehensive management and maintenance of retail fuel stations. This role involves ensuring the efficient operation, safety, and compliance of all facilities within the programme. The ideal candidate will have extensive experience in facility management, particularly within the retail fuel industry, and possess strong leadership and strategic planning skills.

Key Responsibilities:

• Strategic Planning: Develop and implement facility management strategies to ensure the optimal operation of all retail fuel stations.
• Budget Management: Prepare and manage the annual budget for facility operations, maintenance, and capital improvements.
• Maintenance Oversight: Oversee routine and preventive maintenance of all building systems, including HVAC, electrical, plumbing, and safety systems.
• Compliance and Safety: Ensure all facilities comply with relevant laws, regulations, and safety standards. Conduct regular inspections and audits.
• Vendor Management: Manage relationships with contractors and service providers. Negotiate contracts and ensure quality service delivery.
• Project Management: Lead and coordinate renovation, refurbishment, and new construction projects. Ensure projects are completed on time, within budget, and to the required standards.
• Risk Management: Identify potential risks and develop mitigation strategies. Ensure emergency preparedness and response plans are in place.
• Team Leadership: Recruit, train, and manage a team of facility management professionals. Foster a culture of continuous improvement and professional development.
• Sustainability Initiatives: Implement and promote sustainable practices to reduce environmental impact and operational costs.
• Reporting: Prepare and present regular reports on facility conditions, operational efficiency, and financial performance to senior management.

Personality Traits:

• Proactive: Anticipates issues and addresses them before they become major problems. Takes initiative in improving processes and systems.
• Strategic Thinker: Able to develop long-term plans and strategies to enhance facility operations and efficiency.
• Ethical: Demonstrates integrity and ethical behavior in all decisions and actions.
• Reliable: Consistently dependable in managing tasks and responsibilities. Builds trust with team members and stakeholders.
• Accountable: Takes responsibility for actions and outcomes. Ensures transparency and accountability in all operations.
• Excellent Communicator: Effectively communicates with clients, vendors, and team members. Able to convey complex information clearly and concisely.
• Adaptable: Flexible and able to adjust to changing circumstances and priorities. Embraces new challenges and opportunities.
• Leadership: Inspires and motivates the team. Provides clear direction and support to achieve organizational goals.

Qualifications:

• Bachelor's degree in Facility Management, Engineering, Business Administration, or a related field. A Master's degree is preferred.
• Minimum of 10 years of experience in facility management, with at least 5 years in a leadership role within the retail fuel industry.
• Strong knowledge of building and fuel systems, maintenance practices, and safety regulations.
• Excellent project management skills, with a proven track record of managing large-scale programmes.
• Strong financial acumen and experience in budget management.
• Exceptional leadership and team management skills.
• Excellent communication and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Professional certifications such as Certified Facility Manager (CFM) or equivalent are highly desirable.

Working Conditions:

• This role may require travel to various retail fuel station locations.
• Ability to work flexible hours, including evenings and weekends, as needed.

Job Responsibilities:

1. Client Relationship / Acquisitions

• Build and maintain strong, long-lasting client relationships.
• Identify and pursue new sales opportunities through networking, cold calling, and inbound leads.
• Conduct thorough needs assessments to understand client requirements and tailor solutions accordingly.
• Present, promote, and sell products/services to prospective clients
• Drive bid processes and ensure efficient and relevant participation with operations.
• Negotiate and close contracts.
• Address customer needs and ensure high levels of customer satisfaction.
• Provide exceptional customer service by responding to client inquiries and resolving issues in a timely manner.
• Ensure that clients have a positive experience with the company, from the initial contact through the entire sale process

2. Sales Targets and Reporting

• Achieve sales targets and contribute to the team’s overall revenue goals.
• Provide accurate and timely reports on sales activities, including pipeline updates, forecasts, and client interactions.
• Track and report on key performance indicators (KPIs) related to both new client acquisition and client retention.

3. Sales Operations

• Maintain CRM system, and other sales tools to ensure effective sales operations.
• Contribute to a culture of strong sales performance through the use of the Compass Group sales methodology.
• Ensure compliance with company policies and industry regulations.
• Maintain in-depth knowledge of the company’s services and industry trends.
• Use organisational knowledge to educate clients and provide them with the best possible solutions.

4. Market and Competition Analysis

• Participate in the analysis of geographical sector in terms of opportunities, movements and anticipates future consultations by defining the priorities and objectives to be achieved.
• Identify and gather intelligence on key opportunities, trends and competitors. Analyze the positioning of the competition in the territory.

Health and Safety Responsibilities:

• Follow Compass health, safety and security procedures
• Maintain safe personal presentation standards
• Consult on health and safety matters
• Report all incidents and hazards immediately
• Complete all required HSE training
• Adhere to the site food safety plan, hygiene procedures and standards

Job Requirements:

COMPETENCIES:

• Results-driven with a strong focus on achieving sales goals.
• Customer-centric mindset with a commitment to client satisfaction. Able to think from the client and customer perspective to deliver solutions that provide a win/win impact and make sound commercial sense.
• Ability to quickly build rapport and establish trust with clients.
• Resilient, with the ability to handle rejection and stay motivated.
• Detail-oriented and organized, with excellent time management skills
• Challenges the status quo and articulates clearly the case for change.
• Creates local partnerships.
• Ability and preference to persuade and motivate others
• Business and results focused.
• Ability to solve problems.
• Experienced negotiator
• Professional communication skills in English

QUALIFICATION / EXPERIENCE:

• University degree in Marketing, Business Administration, Economics and /or related areas
• Minimum of 10 years of sales experience, preferably in Hospitality / Food Catering.
• Proven track record of meeting or exceeding sales targets.
• Ability to work independently and as part of a team.
• Proficiency in CRM software and Microsoft Office Suite

JOB SUMMARY

The Director of Sales leads, manages and oversees the room sales, room reservations & event sales for the hotel, ensuring maximisation of revenue. The Director of Sales collaborates & aligns the management team and extended teams to develop & implement strategies that are financially viable for the hotel; and in return, achieve profit & product leadership. This role requires a sales focused leader who understands hospitality sales, reservations, revenue management, and event planning & execution.

ACCOUNTABILITIES:

1. Works with the General Manager & extended teams to develop a sales & events plan that identifies market niche and segments & defines a tactical plan to focus on these.

2. Monitor and review sales production and adjust sales & events activities, account coverage and sales priorities in order to achieve / exceed planned goals.

3. Implementing sales plans that drive incremental occupancy, increase average rates and grow event sales.

4. Optimise room utilization by accessing the demand and supply for rooms & reservations.

5. Review reports & sales forecast to analyze current/potential market & sales trends.

6. Review regularly activity reports and ensure targets and Sales objectives are met.

7. Prepares necessary reports for management reporting.

8. Identifying, soliciting, influencing and converting highly valuable revenue opportunities.

9. Developing & maximising relationships with selected key accounts.

10. Builds and strengthens relationships with existing & new customers to enable future bookings. Activities to include sales calls, entertainment, hotel site inspections etc.

11. To be the key client contact on-the-ground, welcoming clients, conducting site visits, and management of VIP groups and client reservations.

12. To manage guest database and CRM, including history, spending trends, preferences.

13. Collaborate with the Marketing team on the following:

· create & develop special events & sales blitzes to showcase the hotel to potential clients.

· develop & enhance awareness & reputation of the hotel & the brand in the local community.

14. Assist in building sales collateral, printed materials, and mailers to drive awareness of the hotel.

15. Attend selected trade shows and market events to promote new business and increase sales and marketing opportunities for the hotel.

16. Propose and oversee the set-up of a viable sales administration system covering portfolio management to meet sales team’s needs.

17. Responsible for the people management of the sales team including but not limited to recruitment, performance management and development of the team.

18. Coach and develop team members; inspire and motivate sales success, effectively manage team and individual performance to achieve success metrics.

19. Communicates a clear & consistent message regarding departmental goals to produce desired results.

20. To maintain flexibility to perform other duties and projects as required and deemed necessary to support the Hotel’s overall business objectives.

QUALIFICATIONS:

· Minimum 15 years’ experience in the hospitality industry in areas of Sales & Events management

· Bachelor’s Degree or related qualifications.

SKILLS:

· Highly motivated individual, professional with a positive attitude.

· Excellent communication and interpersonal skills.

· Strong Networking Skills.

· Ability to multi-task and work in a high-volume atmosphere.

· Proven ability to lead others and positively influence employee behaviour.

· Fluent with financials, budgeting and revenue management.

· Results orientated with good planning, organising, interpersonal, communication and leadership skills.

· Computer literacy is essential.