About the Role

Role & Responsibilities:

Client Management

• Actively collaborate with Account department, ready and willing to take the lead in presenting work to clients.

Strategy

• Provide helpful feedback to Strategy, and generate inspiring ideas in order to create even more high-quality works.

Creative Leadership

• Find award winning opportunities on even the most challenging briefs.
• Inspire work beyond traditional advertising.
• Fight for smart ideas and find ways to make the impossible tangible.
• Recognise the difference between a brilliant idea and a good one.
• Have cost management skills, and ensure that creative ideas can be executed

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Company Description

Founded in September 2013, the Aureus Group has revolutionised music education in Singapore. As the fastest-growing music school chain, its innovative business model and dedication to transformative musical experiences have earned it significant acclaim, with features in renowned publications like Forbes, Business Times, and Channel News Asia. This success culminated in a fourth-place ranking in “Singapore’s Fastest Growing Companies” survey, cementing its position as an industry pioneer.

Mission of the Position

The mission for this role is primarily on the three key pillars of achieving significant business and revenue growth, increasing customer satisfaction levels, as well as increasing employee satisfaction levels.

The Divisional Director has the responsibility of creating scalable sales strategies and systems to significantly optimize the growth of the Aureus centres under him/her. This role requires a highly self-motivated individual, who will be responsible for cross-departmental coordination within the company to meet the company’s goals. Customer and employee satisfaction are critical pillars to the organisation’s success, and therefore the Divisional Director will be delivering training/retraining and mentorship programs, performance enhancement and event/marketing campaigns, to maximise the overall growth productivity of the centres around these pillars.

Key Responsibilities:

• Performance Enhancement and Feedback- Regularly evaluating the front desk team's performance in providing excellent service, effective customer communication, sales proficiency, positive customer experiences, professional conduct, and packaging through a 360-degree feedback loop involving various stakeholders.
• Onboarding Training- Delivering a thorough and comprehensive onboarding program for new team members, focusing on excellent customer service, best sales practices, centre etiquette, and Aureus-assigned values. Incorporate roleplays for adaptability, ensure timely completion of specialized training, and foster a deep understanding of the company's mission, vision, and values for cultural alignment.
• Training and Mentorship- Delivering retraining and mentorship programmes for underperforming team members, addressing individual needs as assigned by Aureus. Ensure effective on-the-job mentoring to help them reach LTH and customer satisfaction targets.
• Utilization Optimization- Optimizing front desk efficiency during free periods for increased productivity, utilizing non-peak hours to enhance product knowledge and communication skills.
• Enhance Centre Experience- Administering and overseeing logistical and facilities maintenance operations to ensure a seamless and well-maintained working environment, comparable to a 5-star hotel experience. This encompasses upkeep, cleanliness, and overall experiential quality.
• Sales and Growth- Ensuring team success through daily outbound sales calls, meeting monthly assigned targets. Adhere to follow-up processes for open leads, handle incoming calls and emails promptly and professionally, and actively contribute to sales activities and events for effective lead generation and conversions.
• Roster and Schedule- Efficiently handling staffing adjustments by reallocating shifts or filling in on off-days to maintain business continuity in response to staff absences, including managing staff leave approvals.
• Workplace Culture and Etiquette- Promoting a positive work environment aligned with company values. Develop strategies to boost morale, address challenges, and organize staff welfare events with the goal of reaching a target employee satisfaction index score.
• Customer Relationship Management- Recognizing the GM role extends beyond immediate interactions, to focus on enhancing the lifetime value of customers through effective CRM strategies. Ensure customer retention through adept problem-solving and maintaining high service standards among team members, with the goal of reaching a target customer satisfaction index score.
• Communication and Transparency- Ensuring consistent and aligned communications with the company's core values across all channels. Conduct regular huddles and town halls for transparent communication across team layers, including regular reporting of feedback completion rates.
• Aureus Curriculum System- Guaranteeing the full adoption and attainment of set goals for the Enigma system by ensuring compliance with all directives.
• Documentation and Reporting- Tracking and reporting team evaluations, development, and improvement plans.
• Ad- Hoc- Performing and fulfilling additional duties as assigned by the Management.

Key Accountabilities:

Revenue and Growth

• LTH Threshold: Ensure that LTH remains within the specified target range for sustainable growth.
• Revenue and Growth: Accelerate revenue growth and attain the goals of the centre(s).
• Revenue Per Unit: Optimize and maintain a target Revenue Per Unit.

Employee Satisfaction

• Participation Rate: Cultivate a positive workplace culture that motivates employee engagement in company and centre activities, with the goal of achieving a strong participation rate.
• 360-Degree Feedback: Promote ongoing enhancement of staff satisfaction through comprehensive feedback mechanisms.
• Roster and Schedule: Ensure a well-organized and efficient schedule that fully covers shifts for team members.

Customer Satisfaction

• NPS: Elevate customer loyalty and satisfaction, gauged by NPS metrics to be provided.
• Average AMM: Reduce the per-student Available Makeup Minutes (AMM) to achieve a more efficient utilization without exceeding established limits.
• Customer Satisfaction: Strive to accumulate positive reviews monthly for each centre.
• Retention: Ensure a high retention rate while minimizing the withdrawal rate.

Hiring Criteria:

• The applicant should have a minimum of 5 years of experience in both management and the retail industry.
• The applicant should demonstrate a proven ability to cultivate and maintain a positive divisional culture within their previous work experience.
• The successful applicant must be flexible and available to work on weekends.
• The applicant should possess a track record of successful sales leadership, demonstrating the ability to drive and achieve sales targets.
• We are looking for individuals with a strategic mindset and the ability to think critically in various sales situations.
• Strong verbal and written communication skills are essential for effective collaboration and leadership.
• The applicant should exhibit a customer-centric approach in their work, prioritizing customer satisfaction and engagement.
• The applicant must have a strong commitment to compliance and ethical business practices, ensuring adherence to industry regulations and company standards.

Perks and Packages:

• Gross Salary of $5000 - $7000 monthly + incentives
• Medical and Insurance Coverage
• Worklife and Wellness including 14 days of Annual Leaves and Sick Leaves
• In-House Learning, Development, and Training are provided
• Professional Career Development Opportunities
• Complimentary Music Lessons
• Vibrant and Supportive Company Culture
• Work Equipment including IT Devices and Digital Softwares are provided

Job Summary:

We are seeking an experienced and strategic Marketing Director to lead our marketing efforts in promoting our business consultancy services, which include accounting, corporate secretarial, and other professional business solutions. The ideal candidate will possess a deep understanding of the local market and a proven track record in developing and executing successful marketing strategies to drive brand growth and client acquisition.

Key Responsibilities:

1. Strategic Planning and Execution:Develop and implement comprehensive marketing strategies aligned with the company’s goals and objectives.
   Identify growth opportunities in the local market and position the company as a leader in business consultancy services.
   
2. Brand Management:Enhance brand awareness and maintain a strong brand presence through innovative campaigns and consistent messaging.
   Oversee the development of marketing materials, ensuring they effectively communicate our value proposition.
   
3. Digital Marketing and Content Development:Manage digital marketing campaigns, including SEO, SEM, email marketing, and social media.
   Create and oversee content strategies for blogs, articles, newsletters, and social media platforms.
   
4. Client Acquisition and Relationship Building:Identify and target prospective clients, developing campaigns tailored to their needs.
   Collaborate with the sales team to align marketing initiatives with client acquisition goals.
   
5. Market Analysis and Insights:Conduct market research to understand client needs, competitor activities, and industry trends.
   Use data analytics to measure campaign performance and make data-driven decisions.
   
6. Team Leadership:Lead, mentor, and manage the marketing team to achieve departmental objectives.
   Foster collaboration between the marketing team and other departments, such as sales and operations. Lead and manage marketing strategies tailored to the needs of Chinese clients, ensuring effective engagement and relationship building.
   
7. Budget Management:Develop and manage the marketing budget effectively, ensuring maximum ROI on marketing initiatives.
   

Key Requirements:

• Bachelor’s degree in Marketing, Business Administration, or a related field (MBA preferred).
• At least 7-10 years of experience in marketing, with a minimum of 3 years in a leadership role.
• Proven experience in the business consultancy sector or related professional services industry.
• Strong knowledge of marketing strategies, digital marketing tools, and CRM platforms.
• Excellent leadership, communication, and interpersonal skills.
• Ability to analyze complex data and market trends to drive strategic decisions.
• Familiarity with local market regulations and trends in accounting and corporate secretarial services is a plus.
• Proficiency in Mandarin and a deep understanding of Chinese market preferences to effectively serve and communicate with Chinese clients.

What We Offer:

• Competitive salary and performance-based incentives.
• Opportunities for professional growth in a dynamic and supportive environment.
• A chance to play a pivotal role in shaping the company’s future.

If you are passionate about marketing and ready to make a significant impact in the business consultancy sector, we invite you to join our team.

ROLE OVERVIEW

The Membership and Partnership Director Mandala Club Singapore, is responsible for curating and engaging a world-class community, first-class programming, and cultural content that ensures Mandala Club remains the community of choice for the region’s most dynamic and engaged individuals. Membership, partnership, and Sales verticals report directly to this role.

You oversee Membership and Partnerships. As a leader, you bring to life the Mandala Way and express our values through everything you do, creating a high-performance culture.

You will form and manage a team to take ownership of membership acquisition, engagement, curation, and retention and oversee all cultural programming and content in collaboration with the Head of Marketing. The network’s membership community and cultural programming provide the principal driver of membership desirability.

You will work closely with the Head of Marketing to ensure that content is amplified to drive membership desirability so that members remain highly engaged in all forms of content. You are an arbiter of taste, trends, and—where required—restraint and cultural nuance. You make decisions with sensitivity to bigger-picture impacts.

You are an inspiring leader with a spring in your step, a glint in your eye, and a fire in your belly that has come to define everything that we, as a Club and community, have become known for. You are not afraid to put yourself in the heart of the action, standing shoulder to shoulder with teams and members in support of dynamic connections and content.

KEY OBJECTIVES & DELIVERABLES

TEAM LEADERSHIP AND MANAGEMENT

• Lead and manage the membership and partnerships team, fostering collaboration to drive membership acquisition, engagement, and retention.
• Analyze and structure the department to optimize workload and efficiency.
• Set clear KPIs, conduct regular check-ins, and provide robust career planning for team members.
• Cultivate a balance between commercially profitable initiatives and community-enhancing programming.

MEMBERSHIP ACQUISITION AND ENGAGEMENT ACROSS THE NETWORK

• Define a membership acquisition strategy in Singapore and align the membership and marketing teams to targets and execution. This includes setting and managing annual and ongoing budgets.
• Drive the membership team to achieve sales targets through proactive sales strategies.
• Overall accountability of community metrics:
  • Membership growth/acquisition
  • Memberships cancellations
  • Community engagement and desirability (determined by twice-annual members survey)
• Ensure membership community demographics remain in line with Group ambition.
• Overall leadership of Club Membership committees. Ensuring effective engagement and empowerment, including community curation and screening of all applicants

MANDALA CLUB’S NETWORK-WIDE CULTURAL PROGRAMMING

• Define the cultural calendar and programming strategy with the Head of Marketing. The program must align with the Club’s pillars and key topics, which will vary from location to location. This includes annual and ongoing budget setting/management.
• Work alongside marketing teams to ensure rationale, timely planning, effective execution, marketing prioritization, and quality evaluation of all activations.
• Overall accountability for member engagement in a cultural programming calendar optimized across the network, amplified as fully as appropriate, and sensitive to cultural nuance.
• Be an arbiter of taste and trends to ensure Mandala Club is constantly pushing boundaries and at the forefront of popular culture in a way that is relevant to its member base.
• Ensure seamless member/consumer communication across Club and Special Projects.
• Ensure Club programming remains in line with Group ambition.
• A principal decision-maker in significant sponsorship/brand collaboration opportunities brought to the Club via in-house or agency partners.

PARTNERSHIP

• Source new brand partnerships and sponsorship opportunities that align with the Group’s business objectives and strategy for both Mandala Club and Mandala Masters.
• Negotiate contract terms to secure sponsorship deals with clients.
• Negotiate contract terms with brand partners to ensure mutually beneficial partnership terms for those without commercial value, including but not limited to barter exchange deals like members’ perks and product sponsorship.
• Grow revenue and increase brand awareness through developing business opportunities and co-marketing initiatives.

OTHER INFORMATION

THE RIGHT PERSON

● An organized, free thinker.

● Clear and proven credibility in the arts and culture space.

● A passion for hospitality and delivering exceptional lifestyle experiences.

● Curious and passionate about consumers and building brands.

● Superb attention to detail; the material produced is meticulously executed.

● Problem Solving: must be able to analyze and tackle problems and present viable solutions critically.

● Passion: this person must be passionate about Mandala, hospitality, and lifestyle.

● Entrepreneurial spirit: must deal with ambiguity and be willing to take risks as needed.

● Strong communication skills: this person can present information (both written and oral) clearly and concisely. This person needs to communicate clearly at all levels within an organization.

● Creativity: they must simultaneously be open to new ideas, adventurous, and practical.

● Driven by the desire to win and for continuous improvement.

● Proven ability to work cross-functionally.

THE RIGHT EXPERIENCE

● 15+ years of previous relevant experience required with proven technical and analytical acumen

● Fluent English speaker

What Will You Do

• Strategy & Planning: Develop and execute commercial strategies to achieve company goals. Identify new business opportunities and markets
• Market Expansion: Assist in expanding the company's business in Southeast Asia or other markets
• Sales & Revenue Growth: Lead sales teams to increase revenue. Set and track sales targets.
• Marketing & Brand Development: Oversee marketing campaigns to promote the company's products or services. Enhance brand visibility and market position.
• Customer Relations: Build and maintain strong relationships with key clients. Ensure customer satisfaction and retention.
• Team Leadership: Manage and support the commercial team. Set clear performance targets and ensure the team achieves them.
• Budget & Financial Management: Manage the commercial budget. Monitor financial performance and adjust strategies as needed.

What Do We Want

• More than 10 years in business development, sales, or related roles
• Experience in F&B / FoodTech / FMCG / Retail is desirable
• Experience in Southeast Asia or other international markets is highly advantageous.
• Deep understanding of market trends and organization services.
• Strong skills in identifying opportunities and trends.
• Proven ability to negotiate and close deals successfully.
• Strong ability to build and maintain relationships with internal and external clients, partners, and industry influencers.
• Track record of consistently exceeding sales targets and business goals.
• Familiarity with global and local markets where the organization operates.
• Will be required for business travel within the region responsible for.

Job Summary - HR Manager

The HR Manager directs and works with Human Resources and Operations employees to carry out the daily activities of the Human Resource Office including oversight of recruitment, total compensation, training and development, association/labor relations, and performance management. Additionally, the HR Manager focuses on delivering HR services that meet or exceed the needs of employees and enable business success; as well as ensures compliance with all applicable laws, regulations and operating procedures.

Education and Experience

· High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

· 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Leading and Monitoring Recruitment and Hiring Activity

Administering and Providing Education Related to Employee Benefits

Managing Employee Development

Maintaining Employee Relations

Managing Legal and Compliance Practices

Job Summary - Assistant Director of Human Resources

Assists the Director of Human Resources in executing strategies that serve to attract, retain, and develop diverse premiere talent. Position directs and works with human resource employees to carry out the daily activities of the Human Resource Department, including recruitment, total compensation, employee relations, and training and development. Executes against objectives outlined in the Human Resources Business Plan and delivers services that meet or exceed the needs of employees and enable business success. Ensures compliance with applicable regulations and Standard Operating Procedures.

Education and Experience

· High school diploma or GED; 4 years experience in the human resources, management operations, or related professional area.

OR

· 2-year degree from an accredited university in Human Resources, Business Administration, or related major; 2 years experience in the human resources, management operations, or related professional area.

CORE WORK ACTIVITIES

Managing the Staffing and Recruiting Process

Managing Legal and Compliance Practices

Managing Benefits Education and Administration

Managing and Conducting Staff Development Activities

Managing Employee Relations and Human Resources Communication

JOB SUMMARY

• We expect the hire to be a core supporting member of FM Singapore Corporate Sales Team –Specifically, this role is to help service clients in their needs for Financial Market solutions across asset classes such as FX, Interest Rates and Commodities, with focus on servicing MNCs and RTCs
• Knowledge in Financial Markets products and prior exposure to banking is required
• This role will entail servicing of clients in the Asean region, by often coordinating with the other local internal stakeholders. Given FM regulations and landscape differ from country to country, this role will also benefit in terms building network knowledge and relevant marketing skills operating in the wider Asean region.

KEY RESPONSIBILITIES

• Besides the Singapore segment, this role will entail servicing of clients in the Asean region, by often coordinating with the other local internal stakeholders. Given FM regulations and landscape differ from country to country, this role will also benefit in terms building network knowledge and relevant marketing skills operating in the wider Asean region.
• We are looking for a trustworthy team member with drive to grow in career personally as well as the Business
• Involvement with GAMS on accounts and use FAMs where applicable.
• Work closely with Trading, Research, Structuring, Credit, CIB, and Risk to drive collaboration and cross-sell
• Maintain awareness and understanding of the Groups business strategy and model appropriate to the role.
• Manage, maintain and improve assigned existing accounts
• Drive and stimulate corporate marketing efforts
• Develop the Standard Chartered Bank brand
• Achieving assigned full year budget as per annual P3 document for client income from allocated clients. Within this budget, generate specific Financial Markets Product mix as per P3 Document
• Ensure the Bank’s clients receive pricing and support, both in terms of trading and market information
• Responsible as Individual Contributor to revenue targets.
• Awareness and understanding of the wider business, economic and market environment in which the Group operates

SKILLS & EXPERIENCE

• The role will involve liaising with clients and executing trades and orders in line with SCB’s policy and procedures consistent with all FM Sales staff globally including Order Handling, Record Keeping and Best Execution
• Accountable for ensuring appropriate frameworks and operational infrastructures are in place to enable the business processes to be efficient, appropriate and compliant with internal policies, procedures, codes and applicable external laws and regulations
• Monitor the utilization of each client’s trading limits with SCB, obtain specific approval for any excess likely to arise as a result of a particular transaction
• Continued provision of best in class service to help build the financial markets relationship.
• Taking responsibility for the global financial markets relationship for key clients where appropriate. This will require liaison with Relationship Managers and SCB product specialists in other regions in which clients are active, to help build the global franchise with dedicated coverage accounts.
• Take ownership of all aspects of service delivery to the client within financial markets, including support functions such as operations.
• Assist in setting up adequate infrastructure to facilitate dealing (book platform, PPG, CA monitoring, seeing approvals with TCRM/GMR/LC etc)
• Drive/follow Financial Market themes and key initiatives and close alignment with the risk books

Key Stakeholders
• Internal: Trading, Structuring, MTCR, Operations, Risk, Credit, Legal & Compliance, CCIB Coverage, TB, Ecommerce Sales
• External: Key clients and potential clients, Local Regulators & Other Government Departments, Competitors

Our Ideal Candidate
• 3+ years of experience in Financial Market products and corporate sales expertise in FX Sales is required.
• Experience in the OTC (Over the counter) / physical commodities space is preferred
• Understanding of commodity value chain across production, trading, and consumption
• Existing client relationships with multi national and independent producers/refiners is preferred

Role Specific Technical Competencies
• Data Analysis Tools
• Knowledge of Customers
• Operational Risk
• Operations - Back Office – Products Options & Exotics
• Problem Management Process
• Sales Support and Administration
• Sales Systems
• Service Excellence

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

JOB SUMMARY

As a Managing Director of Chemical Engineering Plastic Company, you are responsible for driving the continued excellence and growth of the company. To oversee the strategic direction, operational efficiency, and administrative functions of the chemical industry company. This leadership role involves steering the company's growth while ensuring robust support systems are in place to achieve operational excellence and compliance with industry regulations and also to be an ambition to continuously provide a unique and employee oriented environment.

DUTIES AND RESPONSIBLITIES

The Managing Director (MD) is top management of the company is defined in ISO 9001 (Quality Management System) who direct and control the organization. As a top management is required to:

1. Provide evidence of commitment to the development and improvement of the management system.

2. Communicate the importance of meeting customer requirements.

3. Establish the quality policy and ensure it meets prescribed criteria.

4. MD shall demonstrate and ensure the availability of resources essential to establish, implement, maintain and improve the OSH management system.

5. Ensuring the OSH consistency, accountability and compliance by making arrangements, develop and measure the mechanism for review and improvement of the OSH management system.

6. Top management is ultimately responsible/ accountable for environmental performance at the Plant Facility

7. Communicating the importance of environmental management to employees, contractors and interested parties.

8. Ensure that GHG Measurements are conducted according to the Monitoring Plan.

9. Ensure that changes to processes or activities have an appropriate GHG Measurements and update the Monitoring Plan.

10. As a Business Support General Manager has responsibilities and authority relating to the management of all functions below at APS/PXS Plant:

· Business Support (Admin & IT)

· Human Resource

· Accounts

· Supply Chain (Purchase and Logistics)

11. Participate in formulating and administering company policies, directing and coordinating all departments’ activities to develop long range goals and objectives to meet business and profitability growth.

12. Review activities, costs, operations and forecast data to determine department progress toward stated goals and objectives.

13. Review operations and plans to meet requirements for sales and to ascertain resources for manufacturing are met.

14. Review and approve of accounting result for budgetary planning, production efficiency, financial reporting and submission of capital expenditures.

15. Resources include human resources and specialized skills, organizational infrastructure, technology and financial resources.

16. Develop Sales Strategy planning and growth of company’s business.

17. Achieves sales objectives within product range or assigned districts.

18. Liaising with internal departments to better communicate and improve work relations to support sales & marketing activities.

19. Observe the Market trend.

20. Liase closely with the Headquarter in Japan with all the stakeholders.

REQUIREMENTS

- Possess degree in Business Marketing / Chemical / Engineering field.

- At least 10-12 years of relevant experience.

- Fluent in multi-lingual as such Japanese, English, Chinese & etc.

- Good Team player, communication and interpersonal skill

- Work closely with management team to achieve target and KPI.

- Ability to achieve shared goals and synergy to all Head of Departments.

- Strategic thinking and vision-setting.

- Excellent communication, negotiation, and relationship management skills.

Responsibilities:

Accountability for the overall Solution Consulting resourcing in the region

• Accountable for the regional Solution Consulting resource planning in accordance with the regional growth plan
• Participating the sub-region resource planning together with the team leads and Sub-Region management
• Participating the recruiting process together with the Team Leads and Sub-Region management
• Accountability of the Partner Solution Consulting involvement in the region
• Accountability for tracking the Solution Consulting resource consumption and bookingsin the region

Accountability for the quality and development of the RELEX Solution Consulting Method in the region

• Consolidating, promoting and validating Solution Consulting method in the region
• Accountability for the quality of the execution of the Solution Design and Implementation in the RELEX Projects in the region – e.g Forecast Accuracy
• Accountability for SAMPO best practice deployment and compliance in all projects in the region
• Escalation point for Solution Consulting related topics across customer lifecycle – pre-sales, sales, project implementation, post project
• Close collaboration with global RELEX Solution Consulting development - ensuring compliance with Global Practices as well as regional contributing to the global Practices
• Accountability for the collection of Solution Consulting development requests from the region

Accountability for the Growth Path of the regional Solution Consulting team members

• Ensuring growth and development of the team members across the career path
• Accountability for the definition and execution of Solution Consulting training model in the region
• Accountability for SAMPO best practice trainings in the region
• Accountability RELEX Solution training for the Partners in the region
• Accountability for coaching and support structure for the Solution Consulting in the region covering all the phases of the career path
• In addition the Regional Head of Solution Consulting is expected to Support the presales and sales from point of view of RELEX Solution, i.e.
• Acting as RELEX Solution Subject Matter Expert (SME) in Presales process when necessary
• Guiding and convincing customers to do SAMPO Best Practice based implementations
• Participating in Sales Support by project planning, commercial and contractual discussions, representing RELEX project delivery in Prospect meetings
• Supporting the definition of the Project component in Upsell & Cross-sell initiatives in collaboration with CSM and Sales

Accountability for the quality of the Relex implementations in the region

• Responsibility for design and execution of the RELEX Solution Consulting method in the region
• Accountability for SAMPO best practice deployment and compliance in all projects in the region
• Solution Lead role in key implementation projects in the region
• Coordinating the regional contribution to the global SAMPO best practice development
• Accountability for the collection of development requests from the projects in the region
• Close collaboration with SAMPO best practice team
• Contributing to the best practice development
• Supporting presales and sales from point of view of Relex Solution and SAMPO Best practices
  • Acting as RELEX Solution Subject Matter Expert(SME) in Presales process when necessary
  • Final responsibility for the solution consultant workload estimations in the region

We value the following characteristics in a candidate:

• Strong leadership potential/skills, lots of empathy, can-do attitude, live RELEX values
• Strong capability to design and execute training programs to facilitate the growth of all levels of team members
• Strong coaching capability – able to facilitate the growth of both individuals and the team
• Excellent customer communication skills in all organizational levels
• Strong methodical approach on solution consulting and capability to execute and develop the method
• Excellent track record in maintaining above average customer satisfaction and successfully delivering projects and/or services
• Thorough understanding of retail supply chain dynamics

How You'll Help Us Connect the World:

• Owning the strategy and overseeing the execution for the regional APAC Infrastructure System Engineering (INF SE) technical team.
• Recruiting, managing, and developing employees, including decisions on hiring, promotions, salary adjustments, and other changes in employee status.
• Setting, managing, and approving budgets and expenses for the regional SE team, including business travel, capital, and operational expenditures.
• Working with regional sales and marketing leaders to align SE support with business needs to deliver a valuable customer experience. Mapping CommScope field technical engineers to accounts and opportunities, defining support expectations and action plans and traveling to customer facilities as needed for additional technical expertise. Actively participating in strategic key accounts planning to align pre-sales technical support and define tactical actions to achieve business goals.
• Providing feedback to product engineering on regional market trends and needs, resulting in design features that improve the marketability of CommScope’s products. Acting as a liaison between regional/global customers and manufacturing/engineering, coordinating communication and follow-up on customer technical requests.
• Supporting new product rollouts with external presentations focused on technical differentiation and value proposition.
• Crafting, improving, and delivering solutions presentations for end-user customers and consultants to boost sales of CommScope’s products. Contribute new material to the larger technical community.
• Supporting sales and marketing with media activities, including writing articles for publications, assisting with advertising, and preparing technical documentation.

Required Qualifications for Consideration:

• Preferably with a Bachelor/Master’s Degree in Engineering, Electronics, Telecommunication, Computer or or appropriate field with at least 15 years of relevant experience.
• Managerial experience required, preferably 5 years minimum. Must be able to lead, develop, motivate, and mentor talent.
• Knowledgeable of local structured cabling standards, building, electrical, and data-communication codes and regulations.
• Strong knowledge of current Data Center technologies and industry trends for Enterprise Data Centers, Multi-tenant Data Centers, and AI clusters
• Good understanding of LAN/WAN systems and physical media requirements, including wireless applications
• Domain expert in many Cabling Solutions and product ranges across assigned CommScope Concentration(s)
• Ability to influence, train, and mentor channel partners and system integration partners
• Deal closing skills to assist sales Influence business outcomes through product expertise combined with strategic thinking in the commercial landscape and building relationships with high-level customer decision-makers.
• Ability to create and deliver sales and training presentations with confidence and customer-facing skill.

You Will Excite Us If You Have:

• Preferably with minimum of 10 years structured cabling system design experience, with recent experience in design of pathways and infrastructure for Data Centers
• Possess current industry technical certification (preferred) (such as BICSI RCDD, BICSI DCDC, BICSI OSP)
• Strong interpersonal skills including the ability to establish and maintain relationships in a culturally diverse environment.

We are looking for a dynamic & high-performing Sales Manager/Director. Reporting to the Chief Revenue Officer, this role is responsible for acquiring new clients and managing the portfolio of clients with full responsibility for retaining and growing these accounts. If you are an individual motivated by sales targets and passionate about hunting new businesses, we invite you to join us.

Media Sales Manager/Director

The Role:

• Drive sales and manage all assigned accounts/clients effectively.

• New Clients Prospecting - Smart Prospecting and Cold Calling, Coordinate and liaise with clients on artworks design and advertisement layout.

• Create and manage strategic agency partnerships with the goal of achieving increased spend on our media.

• Good problem-solving skills

• Able to provide sound and effective sales solutions.

• Build strong relationships to maintain customer satisfaction and retention.

• Markets, Competitors, Clients Intelligence Gathering

• Take ownership of Sales target and develop strategies to achieve target.

Job Requirements

• Preferably with 3-8 year(s) of working experience in the related field.
• Candidate possess at least a diploma/degree, Advertising/Media, Business Studies/Administration/Management, Mass Communications, and Marketing or equivalent.
• Must have a strong sales hunting background, with solid presentation and communication skills.
• Can-do attitude
• Result-oriented, meticulous, multi-task and self-motivated, strong work ethics and able to work under pressure independently and in a team.

Remuneration commensurate with experience.

We’re looking for a senior professional individual who wants to apply their financial market knowledge and further develop their understanding of a growing sector of the financial markets at the heart of regulatory reform. With the continued high rate of change in the regulatory reporting space, Regulatory Operations professionals have the platform to significantly impact their environment and the wider business.

YOUR IMPACT

Are you looking to join a fast paced team that sits at the nexus between the business and a global department responsible for the creation and submission of non-financial regulatory reporting (e.g., transaction and swap deal reporting) to regulators? Our Asia Regulatory Reporting team within Global Banking and Markets is seeking a senior professional who is looking to collaborate with business stakeholders, technology, various Federation teams and non-financial regulatory reporting teams for the implementation of upcoming compliance items and day to day oversight of regulatory reporting requirements.

OUR IMPACT

Operations is a dynamic, multi-faceted area that partners with all parts of the firm to deliver banking, sales and trading capabilities to clients around the world. In addition, Operations provides essential risk management and control to preserve and enhance the firm’s assets and its reputation. For every trade agreed, every new product launched or market entered, every transaction completed, it is Operations that develops the processes and controls that makes business flow.

Global Banking and Markets Regulatory Operations has responsibility for non-financial regulatory reporting for the Asia Swap Dealer reporting obligations to HKMA , MAS, ASIC ,JFSA, as well as other reports to APAC regulators. The Regulatory Operations team’s mission is to support production of various transaction and swap dealer reports within the APAC. The team plays an integral role in ensuring that the Firm meets its regulatory reporting obligations and maintains a high control standard. The Team consists of talented and highly motivated individuals who are extensively involved in the preparation of the mandated reports, as well as the implementation of effective control processes, efficiency initiatives, BCP, and other department initiatives.

HOW YOU WILL FULFILL YOUR POTENTIAL

· Develop expert knowledge pertaining to transaction and derivatives regulatory requirements, processes and systems for a number of Regulatory reports

· Oversee the implementation efforts of new rules or changes within existing obligations

· Provide oversight of the impact assessments done on these reports for new markets, new products, business reorganizations, system changes and new/changed regulations

· Investigate, remediate and provide supervisory guidance on issues with these reports and develop control improvements

· Improve current processes, procedures and reports including automation of manual processes

· Contribute to strategic initiatives relating to these reports, for example strategic Technology developments

· Define and provide supervisory oversight for comprehensive project documentation in support of strategic initiatives and change management including: business/functional requirement documents, process flow diagrams and comprehensive data analysis

· Produce test scripts and co-ordinate / participate in testing activities with Operations and Technology

· Work with Legal, Compliance, Technology, other Operations groups and various Business units to manage change programs and issue resolution for these reports

· Act as a risk manager for the firm through ongoing assessment and awareness of the regulatory environment and the firm’s adherence to its reporting obligations

· Be flexible to contribute to other activities within the group where necessary, e.g. daily report production

SKILLS & EXPERIENCE WE’RE LOOKING FOR

Basic Qualifications

· Bachelor’s degree required

· Minimum 10 years of work experience in the Financial Industry

· This person will have successfully worked with complex financial products/functions with experience including data analysis, information technology, business operating processes, regulatory reporting and compliance.

· Experience with derivative products and expertise as a business analyst around regulations like OTC Derivative Reporting to HKMA, JFSA, ASIC and particularly MAS is fundamental to the role.

· Strong People Management – experience of talent and performance management, including coaching and goal setting

· Analytical thinker with the ability to generate innovative ideas and translate strategy to execution

· Problem solving and documentation skills with an ability to understand complex workflows

· Candidate must be proactive, enthusiastic and team oriented

· Accuracy and attention to detail

· Ability to think strategically and contribute to department and division wide initiatives

· Excellent written and verbal communication skills

· Proven ability to organize and prioritize workload and drive results

· Ability to learn quickly and adapt to new changes and new challenges

· Ability to wear multiple hats in a fast paced environment

ABOUT GOLDMAN SACHS

At Goldman Sachs, we commit our people, capital and ideas to help our clients, shareholders and the communities we serve to grow. Founded in 1869, we are a leading global investment banking, securities and investment management firm. Headquartered in New York, we maintain offices around the world.

We believe who you are makes you better at what you do. We're committed to fostering and advancing diversity and inclusion in our own workplace and beyond by ensuring every individual within our firm has a number of opportunities to grow professionally and personally, from our training and development opportunities and firmwide networks to benefits, wellness and personal finance offerings and mindfulness programs. Learn more about our culture, benefits, and people at GS.com/careers.

We’re committed to finding reasonable accommodations for candidates with special needs or disabilities during our recruiting process. Learn more: https://www.goldmansachs.com/careers/footer/disability-statement.html

© The Goldman Sachs Group, Inc., 2023. All rights reserved.

Goldman Sachs is an equal employment/affirmative action employer Female/Minority/Disability/Veteran/Sexual Orientation/Gender Identity

Make an Impact by

• Identify and strike a partnership with the right insurer who is capable of;
• a) Offering strong commercials,
• b) Support the partnership with some committed investment to build capability
• c) Designing product and pricing suitable to Singtel
• d) Building a tech stack to offer strong pre & post purchase journey and
• e) A good customer claims experience
• Work with Analytics, CLM, IT, Customer Success and Customer Value to deliver the desired GWP and Revenue
• Design the right buy flows, claims process and other aspects of customer touch points to drive a good user experience

Skills for Success

• Corporate Agent License
• Worked in the financial services and digital space
• Understanding the Insurance Regulatory framework
• Keen appreciation of analytics and ability to work Advanced Analytics team
• Comfortable to work on business case and product profitability
• Comfortable in managing external and internal stakeholders
• Deep understanding of channels both Digital & Tele-calling

Rewards that Go Beyond

• Flexible work arrangements
• Full suite of health and wellness benefits
• Ongoing training and development programs
• Internal mobility opportunities

Are you ready to say hello to BIG Possibilities?

Take the leap with Singtel to unlock new opportunities and accelerate your growth. Apply now and start your empowering career!

We are committed to a safe and healthy environment for our employees & customers and will require all prospective employees to be fully vaccinated.

Responsibilities:

• Handle customers needs with the best of abilities to design & create hairstyle, provide hair scalp treatment, single hair color & double hair color, mud treatment, re-bonding, head spa, bleach hair, shampoo & blow
• Handle equipment in the salon
• Oversees and manages salon inventory, involve in salon promotions, events & roadshow
• Create & enhances a good relationship with the customers and keep track of their appointments
• Excellent knowledge of the beauty therapy industry and always have an up-to-date skill set
• Provide professional training to new staff
• Ability to deal with difficult salon situations such as client complaints

Qualifications & Requirements

• Possess professional skills in hairstyling
• Possess hairstyling certifications backed by accredited schools
• Relevant experience in the beauty industry
• Knowledgeable in the different hair types
• Self-motivated and able to multitask
• Possess excellent communication & interpersonal skills
• Presentable with professional skills
• Self-motivated and able to multi-tasks
• Confident and dynamic personality

Our client is a US MNC and a Fortune 500 Company that provides Design and Manufacturing solutions to the customers worldwide. They are currently hiring for a Program Director and will like to invite interested candidate to submit your detailed resume to [email protected]

Program Director

Responsibilities:

• Manage the Program Department ensuring that it meets the organizational goals and strategic objectives
• Manage the program to ensure it meet the planned budget and schedules
• Manage, coach and motivate the staff
• Develop business relationship with customers and to ensure customer satisfaction level is met

Requirements:

• Degree holder with 10 years of relevant experience in manufacturing environment
• Experience in managing New Product Introduction
• Result oriented with strong analytical and leadership skills
• Excellent interpersonal and communication skills

A pivotal role in our client’s new setup. Reporting directly to the General Manager (GM), you will oversee and integrate operations across our hotel and hospital services, ensuring exceptional guest and patient experiences.

Key Responsibilities

Strategic Coordination

• Lead and execute operational strategies across hotel and hospital functions, aligning with organizational goals.
• Collaborate closely with the GM and executive leaders to ensure seamless integration between hospitality and healthcare services.
• Serve as the primary liaison between hotel and hospital teams, fostering effective communication and synergy.

Operational Excellence

• Oversee daily operations, including guest/patient services, housekeeping, food & beverage, facilities, and healthcare management.
• Monitor performance metrics to uphold the highest standards in hospitality and healthcare operations.
• Ensure compliance with industry regulations, policies, and standards.

Guest and Patient Experience

• Cultivate a culture of excellence in service delivery, catering to the unique needs of guests and patients.
• Develop initiatives to enhance satisfaction and build loyalty.
• Resolve escalated guest and patient concerns promptly and effectively.

Team Leadership and Development

• Lead, mentor, and inspire departmental heads across hotel and healthcare operations.
• Promote collaboration and accountability within the team.
• Implement training programs to enhance operational skills and elevate service delivery.

Financial Management

• Manage budgets for hotel and hospital operations, focusing on cost optimization and revenue growth.
• Prepare and present financial reports to the GM and senior leadership.
• Identify opportunities to improve efficiency without compromising service quality.

Innovation and Compliance

• Introduce innovative solutions to enhance operational efficiency and satisfaction.
• Stay updated on industry trends and regulatory changes in hospitality and healthcare sectors.

Qualifications and Requirements

Education

• Bachelor’s degree in Hospitality Management, Healthcare Administration, Business Administration, or a related field.
• A Master’s degree is an advantage.

Experience

• 5–10 years of senior leadership experience with significant exposure to both hotel and healthcare operations.
• Proven track record of managing large teams in high-performance environments.

Skills

• Strategic leadership and operational management expertise.
• Strong communication and interpersonal abilities.
• Financial management skills and regulatory compliance knowledge.

Preferred Candidate Profile

• Demographics: Singaporean or Permanent Resident (PR)
• Lanuguages: Ability to converse in Mandarin as required to liaison with Chinese clients
• Cultural Fit: In-depth understanding of Singapore’s hospitality and healthcare sectors

Our client is Singapore leading player in Real Instate industry. Due to their current expansion plan, they are looking for a Executive Assistant, in hopes of developing the current high performing Secretary team. They are located in the Central area – easily accessible.

Duties of Executive Assistant:

• Manage Directors’ schedules efficiently.
• Draft various documents and maintain quality standards.
• Coordinate meetings and disseminate communications promptly.
• Plan business events involving internal and external stakeholders.
• Handle confidential strategic projects for Senior Management.
• Lead cross-divisional team projects with effective communication.
• Assist in onboarding top executives and new joiners.
• Arrange travel logistics and handle expense reporting.
• Coordinate with drivers and manage vehicle maintenance for executive transportation.

Requirements:

• Min Diploma holder in any discipline
• Min 5 years of secretarial experience to Senior Management
• Proficient in Microsoft Office

Interested candidates who wish to apply for the advertised position, please email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2198636 (Oh Puey Xin)

Team Summary

The SMT Cluster, Global Clients & Global/Regional Acquirers Client Services team is currently a team of 9 located across the region covering clients in 3 countries: Singapore, Malaysia and Thailand. It also covers Global Clients and Global Acquirers who have presence in the Asia Pacific region. 

The team is accountable for managing the post-sale and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance.

What a Senior Director, Head of Client Services (CS) – SMT Cluster, Global Clients and Global/Regional Acquirers does at Visa?

The Senior Director, Head of Client Services (CS) – SMT Cluster, Global Clients & and Global/Regional Acquirers is a senior leadership role, reporting to the SVP, Head of AP Client Services, and will lead the team responsible for managing the post-sales and operational relationships of clients by overseeing onboarding and implementation processes, maximizing adoption of deployed products, driving Client Success outcomes, and optimizing client performance across the SMT markets, Global Clients and Global/Regional Acquirers.

The Senior Director is expected to provide strategic, functional, and technical leadership for all the operational activities for applicable clients, including the cross functional delivery of systems and services. They will define and deploy client service strategies across the different client types including proactive Client Success planning. This will ensure their client operational goals/success metrics are understood, intended outcomes are met and client readiness activities for upcoming mandates are tracked in Client Success Plans. In addition, a key tenet will be to develop and enhance success metrics for the team they lead to ensure Client satisfaction is not only measured, but is exceeded, using net promoter scores, survey results, OKRs, in person meetings, outreach calls, and other factors to determine accountability and proactive engagements by their team members. 

The Senior Director is accountable for building a high-performing and cohesive team, aligned to the global Client Success strategy, by providing leadership to a team of individual contributors. They should do this through coaching, setting strategic direction and applying working knowledge of Visa products, systems, and procedures. They are accountable for personifying the Visa leadership principles while providing guidance to direct reports, cross-functional staff, and senior management to proactively drive Client Success whilst ensuring effective resolution of high-priority issues with potential of significant financial implications.

In this role, you are expected to:

• Lead courageously to inspire the SMT Cluster, Global Clients and Global/Regional Acquirers Client Services team, focused on delivering excellent client experience and optimizing our clients’ performance.
• Be a member of, and active participant in, the AP Client Services Leadership Team and the SMT Cluster, Global Clients & Acquiring Leadership Team.
• Own the expense budget for this group, as well as revenue and sales targets and Objectives/Key Results based on the multi-year Client Success transformation.
• Drive the development and delivery of key strategic initiatives in support of the global Client Success transformation, inspiring and holding team members to account for enacting key changes in support of the future state vision.
• Establish and foster outstanding relationships with executive management team stakeholders from Clients and is adept at independently managing and resolving challenging and complex client escalations by obsessing about clients. 
• Develop and maintain outstanding relationships with key Visa cross-functional stakeholders. Represents the voice of the client on all operational initiatives and issues with key internal partner organizations including Sales, Product, Global Clients, Global/Regional Acquirers, Finance, Risk, Legal and Technology.
• Build and maintain highest quality relationships across all key clients, industry participants and regulatory bodies. Establishes thought leadership in domains on payments, operations, innovation and technology. 
• Own the holistic post-sale and operational relationship of the client portfolio, acting as a key ambassador of all Client Services teams by providing the central voice of Client Services to Clients and Sales Account Owners.
• Act, on an ad-hoc and as needed basis, as the central escalation point for managing client escalations concerning major incident/crisis responses.
• Provides thought leadership expertise on the latest global payment processing trends, Visa solutions, and technologies to provide a world class Client experience.
• Manage all Client Services staff in the SMT cluster, some of whom dual report to other Client Services functions, requiring partnership and coordination with other Client Services Leads.
• Be available for international travel 40% of the time due to the regional footprint of clients, direct reports and team members.

Why this is important to Visa?

This senior leadership role is an exciting opportunity to be at the forefront of and shape Visa’s Client Success transformation, by leading and developing a high-performing team of Client Success Managers to maximize client benefits realization and value from Visa products via proactive optimization processes.

WeLoveSuperMom, a fast-growing and dynamic marketplace and community platform, has a mission to enable parents and families to live better and smarter in Southeast Asia.

Boasting one of the largest family communities in Singapore and growing fast in Indonesia and Malaysia, we are looking for self-driven, innovative, and collaborative media salespeople to be a part of this growth story.

Your role:

• Leverage your existing customer network to pitch and close innovative customer solutions from SuperMom’s array of products for insights, brand building, content marketing, and demand generation.
• Actively seek out qualified new sales opportunities through cold calling, networking, and social media.
• Collaborate with team members to achieve larger deal sizes and better results.
• Gather feedback from customers and prospects and share with internal teams to improve products and service deliveries.
• Develop and maintain strong partnerships with customers to be seen as a trusted consultant at all levels.

You Have:

Benefits:

CPS (Commercial Products Supply) is a key part of the Advantaged Supply Chain of the Technical Function of The Coca-Cola Company. CPS manufactures concentrates and beverage bases for sale to bottling partners all over the world. This global organization manages a network of 18 manufacturing plants in 17 different countries.

The CPS Global Packaging Director leads the packaging strategy for CPS to ensure that our packaging are meeting high food safety and quality standards and regulations, are driving operational efficiency and productivity, and are evolving leveraging new technologies to meet our World Without Waste commitments as a key part of CPS sustainability ambition.

• Provide strategic direction and ensure broad cross functional stakeholder input and alignment for Global Packaging though creating broad and integrated strategies and plans. Strategies will include alignment across Customer/Procurement/Technical and quality aspects and pro-actively support current and future requirements.
• Global Role with significant cross functional engagement and with a high degree of accountability & engagement for all aspects of developing and managing the packaging category for CPS.
• Ensure the packaging plans and initiatives for “fit for purpose” packaging are delivered in accordance metrics and annual business plans. Provide governance for packaging to ensure focus on regulatory compliance, sustainability, quality, value creation and continuous improvement in people, process and performance measures.

Strategy:

Set the strategic direction for packaging for CPS; develop a broad “fit for use” program focused on sustainability, quality, operational efficiencies and cost reduction incorporating the following aspects:

• Regulatory compliance
• Internal and external customer requirements
• Standardized & optimized package range and specifications
• Specific value creation projects through PMO, enable packaging PI
• Risk Management & Business Continuity Plan implementation
• Governance & Metrics for process and quality improvement

People & Stakeholder Management:

• Collaborate with Procurement Category Manager(s) to ensure Spend & Supplier Management is aligned to the overall strategy. Through a matrix organization, indirectly work with technical subject matter experts (including customers, quality, technical, design, engineering, logistics, finance, suppliers) to develop and implement the packaging programs.
• Ensure alignment across CPS, including CPSLT, QSE, Engineering & Quality Teams for prioritization of packaging programs.

Implementation & Program Management:

• Program Management – from Ideation through Implementation/Control that includes cross functional collaboration (end to end – supplier to customer for Global Initiatives including sustainability projects to reduce, reuse and recycle packaging materials
• Gain appropriate stakeholder alignment and approval through network meetings and annual business plan cycles. Identify resources, capability and funding requirements and develop prioritised implementation plans to ensure delivery of programs and projects to meet metrics & targets.

Continuous Improvement & Governance:

• Build capability through creating global standard processes and metrics across the packaging community, aligned to KORE and supporting Customer, Supplier and CPS plant operations.
• Update KORE to ensure regulatory and sustainability objectives are met
• Facilitate replication of best practices and adoption of standard through a defined communication program
• Ensure governance to above standards
• Meet defined sustainability targets/metrics

Risk management:

• Pro-actively work with stakeholders to identify and mitigate risk through process definition and various risk reduction methodologies.
• Manage significant GLOBAL supply (IMCR) issues
• Eliminate single source situation through standardization and development of the Supplier base and alternative BCP plans.

What's the role

We’re seeking a proactive go-getter with deep SEO expertise in the APAC region. Your mission will be to manage our growing portfolio of SEO clients, increase revenue from SEO, and build, develop & grow the SEO product at Brainlabs APAC

What you do

• Lead on a portfolio of 3-4 client accounts - forging a strong relationship as their primary point of contact and being accountable for deadlines & final deliverables
• Be adept at delegating & reviewing work from Associates and Managers and understand when to pull in specialist expertise as necessary
• Set client strategy and roadmaps, prioritising high-value work based on organic search opportunity and client business goals
• Drive SEO innovation across strategic clients, prioritising high-impact changes
• Leading and supporting on new business pitches and cross-sell opportunities
• Contribute to the outbound pipeline either through blogging, speaking, sales support, cross-sell, or upsell
• Develop specialist knowledge - becoming someone that team members turn to for advice and insight
• Encourage collaboration: partner closely with internal teams to give our clients the best value possible
• Pioneer the Brainlabs APAC SEO product, providing feedback and working closely with our global SEO product team and tech teams to enhance product development.
• Experience working on cross-channel accounts is a plus

Who you are

• Strong SEO specialist with 5-7+ years of experience
• Solid understanding of performance marketing, conversion, and online customer acquisition, including proven SEM experience with PPC campaigns on Google (Yahoo and Bing a plus)
• As we’ll be working across in key SEA markets, native speakers (A must in at least one of the following Asian languages) and comfortable with conducting keyword research in other non-native languages using English seed lists and translation tools. Bahasa (for Malaysia and Indonesia), Thai, Vietnamese.
• Ability to set client roadmaps, prioritise activity, and explain your prioritisations
• Identifying and executing Organic strategies that deliver results. Identifying keywords/categories we need to target, not just thinking about search volume and difficulty, ensuring we are laddering up to our clients overarching business goals
• Strong technical SEO knowledge - you should be able to make prioritised technical recommendations without support, with a focus on things like high-value, template-level changes rather than just ticking boxes. Coding experience is a bonus, working knowledge of HTML, CSS, and Javascript development and constraints a plus
• Experience in creating and executing Organic content strategies that drive results
• Measuring and Forecasting SEO performance uplifts for key metrics including, rankings, traffic & revenue
• In-depth experience of using tools e.g SEMRush, SimilarWeb, Screaming Frog, PSI, Ahrefs, Google Analytics & rank tracking tools such as seoClarity
• Comfort with working with data, particularly using tools like Google Sheets & Excel. The ability to present data in a way that supports your arguments and conclusions without requiring the client to understand every detail
• High level of commercial awareness both from a client and internal perspective
• Experience pitching for small-medium sized accounts
• Proactive and solutions-focused

How you succeed

• You will be evaluated based on how you live our culture code every day in addition to your work with clients, our products and your team!
• The key markets of success you will be evaluated on are:
  Client Satisfaction: which we measure through a third party survey we send to our clients each quarter
  Revenue Retention and Growth: through the remarkable work that we do, we want our clients to renew contracts, and we want to increase the scope of our SEO work to increase fees
  Client growth: within this role, we also expect you to be involved in pitching for new business, working with our Head of Growth, Client Partner and other stakeholders.
  SEO Product Growth: we will also be looking to you to work with our Client Partner and Account Directors in paid media, to identify opportunities for cross-sell of SEO services to our existing client base, and to follow these through.
  

Brainlabs is proud to be an equal opportunity workplace: we are committed to equal opportunity for all applicants and employees regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief, and marriage and civil partnerships. If you have a disability or special need that requires accommodation during the application process, please let us know!

Details of the Division and Team:

Deutsche Bank (DB) is committed to the highest standards of Anti-Money Laundering (AML), Sanctions & Embargoes, Anti-Bribery and Corruption (ABC) and Anti-Fraud & Investigations (AF&I) and the wider financial crime (collectively referred to as Anti Financial Crime) prevention.

The Management and all employees are required to adhere to these standards to prevent DB and our reputation from those who may intend to use our products and services for money laundering, bribery, corruption, fraud and/or Terrorist Financing (TF) purposes.

DB Group will examine its Anti-Financial Crime (AFC) strategies, goals and objectives on an ongoing basis and maintain an effective program for DB’s business that reflects the best practices for a diversified, global financial services provider. The AML Team sits within the AFC function.

What we will offer you:

A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its center.

You can expect:

• Flexible benefits plan including virtual doctor consultation services
• Comprehensive leave benefits
• Gender Neutral Parental Leave
• Flexible working arrangements
• 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement.

Your key responsibilities:

• Lead the Global Corporate Advisory team providing business specific sanctions advice for the Corporate Bank
• Primary contact for APAC stakeholders providing advice on application of the global sanctions policy
• Solicit and interpret Legal guidance to justify risk-based Sanctions decisions on jurisdictions and individuals
• Thought leadership representing Deutsche Bank externally to advocate for industry best practice related to global sanctions compliance
• Manage a metrics led, APAC Sanctions Advisory capability demonstrating efficient risk management and mitigation, whilst working cooperatively with other regional heads and the Global Head of Sanctions Advisory
• Support the Global Head of Sanctions Advisory with stakeholder engagement on changes to sanctions regimes and regulatory engagement on sanctions matters.

Your skills and experience:

• Minimum 10 years of working experience in Sanctions with a Global Financial institution.
• Proven understanding of Corporate Banking Products through experience providing Compliance or AFC support.
• Financial crime thought leader with proven Sanctions subject matter expertise and experience interpreting Global Sanctions Regulations.
• Minimum Bachelor’s degree or equivalent with a background in Finance. Relevant sanctions compliance qualification from an internationally recognized body or legal qualifications/experience can be considered.
• Strong track record of business engagement balancing commercial considerations with sanctions risk under pressure.
• Ability to objectively evaluate options taking into account multiple sanctions regimes

Role is required to be performed on-site at One Raffles Quay office. Relevant vaccination requirements may apply.

How we’ll support you:

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career

About us and our teams:

Deutsche Bank is the leading German bank with strong European roots and a global network. Click click here to see what we do.

Deutsche Bank & Diversity

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.

Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group.

We welcome applications from all people and promote a positive, fair and inclusive work environment.