Managing Director Duties and Responsibilities

Under this section, list the functions and responsibilities associated with the position of Managing Director. Mention who the position reports to and where this role stands in the organizational hierarchy. In addition to regular duties, include any special functions you would expect a successful candidate to perform.

Examples of Managing Director duties and responsibilities include:

Establish company goals and objectives, both short-term and long-term.

Develop business plans and strategies.

Advise the board of directors on strategic issues.

Present reports on the company’s business and performance to the board.

Motivate and provide leadership to Managers and senior executives.

Build relationships with external experts and agencies through seminars, conferences and professional networking.

Ensure that the company continues to make profits and grow investors’ wealth.

• Senior leadership position
• Newly created role

About Our Client

Headquartered in Singapore, our client is a well known player in their sector and have years of history and legacy in the market. They are in the manufacturing and production industry and work with many blue chip companies in automotive, aviation, pharmaceutical sectors. They are currently undergoing a business transformation and have plans to increase their market share substantially through organic growth and acquisitions. As a result, they need a strong Commercial Director to join its leadership team and spearhead their growth.

Job Description

Reporting to the Group CEO, you are expected to oversee and manage all commercial activities for all their markets. Working closely with the senior leadership team, you will be a key partner is setting group strategy and business plans for their short to long term goals. Managing the commercial teams, you will be expected to drive business performance through new customer acquisition and penetrating deeper into existing client relationship. You will be monitoring market trends and analyse the competition while adapting the company to changing industry landscape. You will also establish and track KPIs to ensure that long term commercial goals are realised. Overall, you are a key player and deputy to the CEO in driving the company's growth and market position.

The Successful Applicant

Ideally, you should have a background in finance and have foundation as a Financial Controller or Director so as to understand the various reporting framework and key metrics. Your background in finance will also stand you in good stead as you engage with the CFO on commercial activities. Exposure to manufacturing sector will be crucial to success in this role. You are a experienced sales leader who can navigate and adapt to changing market conditions while ensuring the team move in the right direction. Excellent communication skills in mandarin is important as the Group has large operations in China and you are expected to liaise and work closely with stakeholders there. You should also possess excellent analytical skills and a strategic mindset to partner the CEO in moving the company forward.

What's on Offer

The successful candidate can expect a forward looking environment where you will work with like minded leaders and be part of the company's transition to an agile and nimble organisation.

Contact

Jeffrey Ng (Lic No: R1108199/ EA no: 18S9099)

Quote job ref

JN-112024-6593146

Phone number

+65 6533 2777

Michael Page International Pte Ltd | Registration No. 199804751N

• Relationship Building: Cultivate strong relationships with key clients, serving as their trusted advisor and advocate.
• Project Planning: Strategize and plan projects in collaboration with clients and internal teams, ensuring alignment with client goals and objectives.
• Team Coordination: Coordinate various teams involved in project execution, including sales, marketing, and delivery, to ensure seamless project delivery.
• Budget Management: Manage project budgets effectively, optimizing resource allocation to maximize project success and profitability.
• Goal Achievement: Work closely with clients to define project milestones and deliverables, tracking progress and ensuring timely delivery.
• Client Satisfaction: Proactively address client concerns and challenges, seeking opportunities to exceed client expectations and drive long-term satisfaction.
• Account Management: Discover and generate new business from clients.

• Minimum of 10 years of experience in IT industry
• Proven track record of successfully managing client relationships and driving project success.
• Excellent communication and interpersonal skills, with the ability to build rapport and trust with clients.
• Strong leadership abilities, with the capacity to inspire and motivate teams to achieve project objectives.
• Strategic thinking and problem-solving skills, with a keen understanding of client needs and market trends.
• Proficiency in project management tools and techniques, with the ability to manage multiple projects simultaneously.
• Qualifications/experience related to IT project management will be a preferred.

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ROLE SUMMARY

To lead the operation overall activities towards the maximum profitability of its short-term and long-terms goals on the same strategic guidelines of the organisation vision and mission at Head Office, in Japan.

A. THE JOB

1. Provides credible comprehensive research information and reports to facilitate business opportunities development at progressive market channels, benchmark leading-edge influential practices that integrate into corporate efforts to monitor and evaluate results to secure maximum productivity.
2. Establish and maintain positive network with local, international business and government authorities at India with ethical business governances.
3. Preparation of preliminary bi-annual budgetary (revenue and cost) to Head Office.
4. Monitor business revenues and scrutinize cost expenditure within approved budget.
5. Establish work procedures and ascertain schedules are operational effective.

B. THE PERSON

1. A strategist with soundtrack record in organizational abilities of fiscal management, budgeting and measures of performance.
2. Dynamic management skills to steer complex and multi-faceted projects to attain desirable directions for organizational growth and profitability.
3. Personal attributes of integrity and credibility, strong crisis management skills, good cross-cultural interpersonal communication skills and an analytical mind for details to solve problem meticulously.

C. PREREQUISITE

1. A bachelor’s degree is a must, preferably engineering though not an essential.
2. At least 25 years of experience in the electronics industry with 7 years of executive Management acumen role in the Sales / Marketing operation environment.
3. A flair in Japanese Language to service / solicit existing and new markets respectively.
4. Regional business environment experiences would be an added advantage.

The remuneration package will commensurate based on academic qualification and experience. Interested candidates, please send in your resume and state your current and expected salary to

Job Responsibilities:

• Work together with team members to achieve outlet sales target
• Promoting the company's services and products to customers.
• Provide high standards of customer service
• Execute professional analyses on related aesthetic concerns using specialized equipment or other methods.
• Recommend the best suitable treatment
• Provide excellent customer service and after-sales support.
• Build and establish good rapport with customers.
• Strong desire to exceed monthly sales targets.

Job Requirements:

• Minimum 3 years of experience in the Beauty Industry
• Sales-driven and highly motivated
• Passionate about the beauty and service industry
• Customer service oriented & good interpersonal skills
• Bilingual

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Plan, develop and implement active and effective strategies to meet fundraising goals for the university.
• Work to develop either campus-wide or school gift opportunities and create proposals, which seek to match the interests of numerous donors, including individuals, corporations and foundations, with the needs of the University to maximise long-term value.
• Interact with business and community leaders to seek the involvement of increasing the number of individuals in programmes that provide financial and volunteer support for the University.
• Strategically advance the University's most important relationships.
• Take on responsibilities for existing donors to strengthen relationships for cultivation and stewardship purposes.
• Work with the stewardship team to ensure that donors' communications are timely and relevant.
• Work closely with the university administrators and academics, obtaining their support while managing expectations and relationships.
• Foster a spirit of collegiality and distributed ownership of success.

• Bachelor's or Master's degree with a minimum of 10 years' demonstrated excellence in fundraising, CRM, and communications.
• Engage with diverse stakeholders, including donors, leaders, and staff, showcasing exceptional interpersonal skills to foster strong relationships and achieve organizational goals.
• Demonstrate a strong work ethic and excellent written and verbal communication skills.
• Influence large and small groups with articulate demeanor and sound judgment, conveying mission and goals with enthusiasm.
• Proven ability to negotiate at high levels with resilience and positivity under pressure.
• Track record in development, communications, or relationship-based disciplines.
• Knowledge of fundraising principles and major wealth sources in Singapore and Asia.
• Passion for higher education and the nonprofit sector highly desirable.
• Proficiency in Mandarin a valued asset.

#LI-ST1

Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.

STRATEGY

• Formulate strategic vision, mission and strategy of the business unit, in alignment with GSL strategy and DSC Global/DSC APAC strategy
• Participate in strategic planning and develop short to long-term (1-5 years) plans for Business growth and protecting our three bottomlines
• Organization assessment towards creating x-functional synergies and managing resources to ensure future organizational readiness
• Establish Country Business Reviews process in partnership with Country Champions community to review Country business performance and Strategic agenda

ANALYTICS & BUSINESS INSIGHTS

i) Insights Generation

• Coordinate implementation of data analysis & analytics plans to analyze business intelligence data from different sources, to inform business decisions, support process reviews and drive actionable insights
• Assist in implementing policies and procedures regarding collating and analysing data, develop new data analysis processes and assess analytics on an ongoing basis

ii) Value Identification & Scaling

• Develop Data Analytics as a product offering to SL customer as part of renewal or RFQ or ongoing basis so as to provide DHL with a differentiating factor / competitive advantage
• Identifying and Scaling of the established use cases to all relevant SL accounts (Scaling across network)

iii) Continous Improvement & Commercialization

• Drive internal Continous improvement initiatives by leveraging data from multiple sources (e.g. WMS, TMS, Kronos)
• Value capturing the benefits created/realized with Customers and Internal operations; and Commercializing the value generated with Customers (and contributing to CI Targets in Customer Contracts)

NETWORK PERFORMANCE & IMPROVEMENT

• Develop globally aligned strategy for MRP (Management Review Process) in APAC
• Deploy best-in-class Performance visibility dashboard via means of single data source and Power BI tool
• Establish framework for process productivity assessment and proactively manage improvement plans
• Drive continuous improvement activities for both Service Performance and Shipment Visibility based on QMS prinicples of Root Cause Identification & Resolution
• Present and implement operational improvement projects to increase First Time Right performance across the APAC network
• Develop operations Heat Map review to drive operations improvement and service excellence
• Establish best practice sharing strategy cross country, accounts and global to drive improve customer experience

CHANGE MANAGEMENT

• Lead by example with a Can Do Mindset to drive change management through the SL network
• Support Countries and sites with change management knowledge and activities
• Drive change management through the APAC network, implementing a new way or performance reporting using the SL BI tool & Digital customer Experience tool (MySC)
• Own the SL BI tool/platform roll out towards our country operations in APAC
• Drive the SL BI tool/platformroadmap, engaging with the global super user community and proving feedback to all new customer agreements to ensure we sell our standard services

COMMUNICATIONS

• Create awareness of the SL standard and product across the network though Snack & Learn, Webinar
• Design, drive and publish the SL Newsletter

• Creative Leadership: Establish and communicate a compelling artistic vision that aligns with the organization’s mission and values.
  Oversee the artistic development and execution of all programs, performances, exhibitions, and productions.
  Curate the season’s artistic offerings, ensuring a diverse, relevant, and engaging mix of events and shows.
  Inspire and lead a team of artists, performers, designers, and technical staff, providing guidance and mentorship to foster creativity and innovation.
  
• Talent and Production Oversight: Lead the recruitment, selection, and management of performers, designers, and other key creative personnel.
  Collaborate with creative teams (directors, choreographers, musicians, etc.) to develop and execute artistic projects that maintain high artistic standards.
  Supervise rehearsals, technical rehearsals, and performances to ensure artistic consistency and quality.
  
• Strategic Partnerships and Networking: Foster relationships with external artists, collaborators, and organizations to create meaningful partnerships and expand the company’s artistic reach.
  Represent the company at industry events, festivals, and conferences, raising its profile and fostering connections in the broader artistic community.
  
• Budget and Resource Management: Work closely with the management team to develop and manage the artistic budget for productions and projects.
  Ensure that all artistic endeavors are completed within budget and on schedule, balancing creativity with fiscal responsibility.
  
• Audience Engagement: Partner with the marketing and communications team to promote productions and enhance audience engagement.
  Develop strategies to grow and diversify the audience base, ensuring that the company’s work is accessible and resonates with a wide range of communities.
  
• Innovation and Artistic Growth: Stay informed about current trends, emerging technologies, and artistic movements to ensure the organization remains at the cutting edge of the industry.
  Create a culture of artistic exploration and experimentation, encouraging innovation while maintaining the integrity of the organization’s core values.
  

Requirements

• Bachelor's degree or higher in the Arts, Theatre, Music, Dance, or a related field.
• Proven experience (minimum X years) as an Artistic Director or in a senior creative leadership role within the performing arts or entertainment industry.
• A portfolio that demonstrates a strong creative vision, successful project management, and a record of high-quality artistic productions.
• Exceptional leadership and communication skills, with the ability to inspire and lead a diverse creative team.
• Strong knowledge of production processes, artistic practices, and industry standards.
• Excellent organizational and project management skills, with the ability to balance multiple creative projects simultaneously.

In this role, the Alliance Director - SG (Singapore Alliance Leader) you will develop and grow a key set of Anaplan partnerships, driving strategic alignment, creating mindshare for joint solutions, accelerating pipeline of new business opportunities, developing strategy and actions that will drive incremental revenue growth for Anaplan and its partners.

The role requires an individual with strong executive leadership, partnering and analytical skills who can lead and build a high performing set of partners; create and articulate a shared plan for Anaplan’s go-to-market strategy with focused go-to-market Global and Regional System Integrators in SG.

The ideal candidate possesses a unique blend of business and conceptual technical expertise; an ability to both envision process improvements while driving the existing business; drive to go the extra mile; charisma and ability to collaborate across stakeholders and C-suites to continue to grow the business.

You will join a team of individuals who embrace and respect diverse perspectives, aren’t afraid to push boundaries and try new ideas, and are passionate about helping our customers and each other succeed. We work hard, but we also don’t wait for an excuse to have fun. In fact, we’re so serious about it that it’s one of our core values.

Responsibilities:

• Develop the overall vision, strategy, and execution plan for partnerships to drive incremental growth
• Build and drive joint strategy, business plan creation and execution with partners that include clearly defined go-to-market initiatives in support of executive sponsors and the partner(s).
• Manage the entire life cycle of focused go-to-market partners – Develop, Enable, Strategize, Engage, GTM Enactment, Governance
• Develop and manage key executive relationships
• Build a clear, concise strategy and business plan, establish ongoing partner management process and governance
• Own the partner experience and drive operational excellence
• Drive partners management ensuring reporting and partner-led pipeline management, tracking against Sales and Customer Success metrics
• Evangelize Anaplan to key stakeholders at all levels of the partner organization and represent the voice of the partner within Anaplan create new differentiated joint offerings
• Drive field engagement models to optimize for both market share and revenue generation with high leverage of resources
• Strong ability to partner with ecosystem to create win-win opportunities as well as operate in the whitespace issues

Qualifications and Experience:

• Total of 15+ plus years in technology with at least 10 years of experience in core GTM functions such as Alliance, Sales, Presales, or Business Development.
• Deep knowledge of the targeted territories’ Global and Regional System Integrators landscape, including markets, solutions and GTMs
• Possess an outstanding track record of success in selling SaaS solutions
• Solid reputation as a thought leader and solid communicator of business value
• Proven track record of leading activities related to establishing and growing business
• Sales/Presales experience will be an advantage
• BA/BS required, MBA desirable
• Travel will be required

• Develop and execute a comprehensive strategy to drive business growth and market expansion in designated countries

• Ownership of P&L of new business; drive top line revenues while optimizing bottom line expenses

• Work closely with the Product team to understand user journey and develop a product vision

• Drive the Commercial and Ops team to ensure key priorities are met

• Balance high-level strategic thinking with hands-on execution

• Plan and monitor the day-to-day running of business to ensure smooth progress and high achievement across multiple KPIs metrics

• Liaise closely with regional teams and with other markets to understand best practices and tailor it to local needs

Oracle Cloud Infrastructure (OCI) has been the platform of choice for running AI-Generative AI workloads (LLM Development, model training/fine tuning and inferencing). Cutting-edge companies doing LLM development such as Mosaic ML, Adept AI, Cohere plus 30 other AI development companies have signed contracts to purchase more than $14 billion of capacity in Oracle's Gen2 Cloud (OCI). NVDIA themselves are using OCI’s RDMA cluster networking technology for their AI infrastructure. To drive market success of this offering, we are investing in building a team of highly motivated & talented individuals across Asia Pacific.

Job Description

• Your role will be to build and convert a pipeline of customers and prospects to grow adoption of OCI Generative AI (GenAI) Services and GenAI infrastructure. To that effect, you will identify AI-startups/AI Labs focused on LLM (Large language model) development, fine tuning and customisation for deployment on OCI GenAI infrastructure platform.
• You will also focus on identifying enterprise accounts looking to re-train/fine tune foundational models & inferencing to deploy on OCI Generative AI infrastructure as well as to leverage OCI GenAI Services.
• Responsible for revenue in your territory, you will be in-charge of all aspects of the opportunity lifecycle (pitch, solution development, commercial constructs, negotiation & contracting) and orchestrate the alignment of key technical resources (within APAC and Global) at the relevant stages of the lifecycle.
• Primarily aligned with the field working with customers, you will be interacting with extended teams internally (Field Sales, Presales, AI Infrastructure Tiger Team & Global PM teams) across the opportunity life cycle.
• If you enjoy taking on challenges in a Sales/Business Development role to open new markets/segments with cutting edge cloud infrastructure & exploring unchartered territories, this role is for you.

Requirements

• To be successful in this role, you will need a background in Infrastructure & AI-Generative AI domain & solutions (models/tools/frameworks etc) in a sales/ business development role. A good understanding of Cloud Infrastructure (GPUs), Generative AI domain & a go-getter Sales attitude is a must. Knowing the competition and keeping abreast of the developments in the market is a critical requirement.
• You have over 10 years+ of rich experience selling Infrastructure (GPUs preferred) to enterprises and recently selling Generative AI use cases to AI startups/Enterprises. Experience & willingness to work in a fast-paced environment is a must.
• With a strong technical sales aptitude, you have a sense of urgency & are highly motivated to develop new multi-million dollar business. Your positive attitude is contagious & you build positive relationships with customers and colleagues.
• You possess strong business acumen to spot opportunities for large AI Infrastructure deals where others see none.
• You are articulate & have great communication/presentation skills.
• You thrive in a team environment that is fast-paced & have a flair bringing teams together for a shared purpose.
• You enjoy sharing ideas and best practices.

We are seeking a visionary Managing Director to drive growth and innovation in the valves, piping, and water treatment industry. Headquartered in Singapore, our company delivers high-quality solutions to sectors such as oil & gas and water treatment, earning a strong reputation for excellence and innovation.

In this pivotal role, you will shape the company’s vision, lead business growth, and oversee operations, reporting directly to the Executive Chairman. This is a career-defining opportunity for a seasoned leader with a proven track record in the industrial sector to make a lasting impact.

Responsibilities

• Provide visionary leadership to drive company growth, align strategic initiatives with corporate goals, and build strong relationships with stakeholders, clients, and industry leaders.
• Oversee business development and sales efforts to expand market presence in the valves, piping, and water treatment sectors, achieving revenue and profitability targets.
• Manage daily operations to ensure efficiency, productivity, and alignment with business objectives while implementing strategies to enhance performance.
• Develop and execute business policies, strategies, and high-level decisions in collaboration with senior management to maintain competitive market positioning.
• Lead, inspire, and mentor a high-performing team, fostering a culture of collaboration, innovation, and leadership continuity.
• Ensure adherence to corporate governance, regulatory compliance, and financial performance standards while managing risks and maintaining operational integrity.

Requirements

• Min. Degree in engineering, business management, or a related field is preferred; an MBA is a plus.
• Over 15 years of experience in leadership roles within valves/piping in the oil/gas or water treatment industries, with a proven track record of business growth and partnership development.
• Strong leadership and management skills, with the ability to inspire teams, lead organizational change, and make critical decisions under pressure.
• Expertise in sales and marketing within the industrial sector, with a deep understanding of market trends, customer needs, and competitive landscapes.
• Excellent communication skills, with the ability to influence stakeholders at all levels.
• Highly adaptable, results-driven, and able to navigate complex challenges while adjusting to evolving business needs.

**Working location: Bendemeer**

For consideration, kindly submit your CV by clicking “APPLY NOW” or email to [email protected]

**Only shortlisted candidates would be notified**

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R24123733 | Chen Yit Keat

Oracle Cloud Infrastructure (OCI) has been the platform of choice for running AI-Generative AI workloads (LLM Development, model training/fine tuning and inferencing). Cutting-edge companies doing LLM development such as Mosaic ML, Adept AI, Cohere plus 30 other AI development companies have signed contracts to purchase more than $14 billion of capacity in Oracle's Gen2 Cloud (OCI). NVDIA themselves are using OCI’s RDMA cluster networking technology for their AI infrastructure. To drive market success of this offering, we are investing in building a team of highly motivated & talented individuals across Asia Pacific.

Job Description

• Your role will be to build and convert a pipeline of customers and prospects to grow adoption of OCI Generative AI (GenAI) Services and GenAI infrastructure. To that effect, you will identify AI-startups/AI Labs focused on LLM (Large language model) development, fine tuning and customisation for deployment on OCI GenAI infrastructure platform.
• You will also focus on identifying enterprise accounts looking to re-train/fine tune foundational models & inferencing to deploy on OCI Generative AI infrastructure as well as to leverage OCI GenAI Services.
• Responsible for revenue in your territory, you will be in-charge of all aspects of the opportunity lifecycle (pitch, solution development, commercial constructs, negotiation & contracting) and orchestrate the alignment of key technical resources (within APAC and Global) at the relevant stages of the lifecycle.
• Primarily aligned with the field working with customers, you will be interacting with extended teams internally (Field Sales, Presales, AI Infrastructure Tiger Team & Global PM teams) across the opportunity life cycle.
• If you enjoy taking on challenges in a Sales/Business Development role to open new markets/segments with cutting edge cloud infrastructure & exploring unchartered territories, this role is for you.

Requirements

• To be successful in this role, you will need a background in Infrastructure & AI-Generative AI domain & solutions (models/tools/frameworks etc) in a sales/ business development role. A good understanding of Cloud Infrastructure (GPUs), Generative AI domain & a go-getter Sales attitude is a must. Knowing the competition and keeping abreast of the developments in the market is a critical requirement.
• You have over 10 years+ of rich experience selling Infrastructure (GPUs preferred) to enterprises and recently selling Generative AI use cases to AI startups/Enterprises. Experience & willingness to work in a fast-paced environment is a must.
• With a strong technical sales aptitude, you have a sense of urgency & are highly motivated to develop new multi-million dollar business. Your positive attitude is contagious & you build positive relationships with customers and colleagues.
• You possess strong business acumen to spot opportunities for large AI Infrastructure deals where others see none.
• You are articulate & have great communication/presentation skills.
• You thrive in a team environment that is fast-paced & have a flair bringing teams together for a shared purpose.
• You enjoy sharing ideas and best practices.

About Spartan Group

The Spartan Group was founded by a team of former investment bankers from Goldman Sachs. Our team has combined experience of over 30 years at GS, and several decades of early stage tech entrepreneurship and investment experience. Our network is extensive and spans the Web3, tech, finance, and corporate sectors globally.

The Spartan Group has a global presence across the Web3 space:

• Fundraising and investor relations
• Mergers & Acquisitions
• Liquid hedge fund strategies
• Venture investing
• Corporate consulting and market entry

Role & Responsibilities

The Spartan Group was built around a culture of hard-driving collaborative work. Our culture and values are deeply ingrained, and our prospective candidate must share these.

We work with top tier Web3 companies and projects in a constantly changing market. We need a team member who plays a critical role in shaping the firm's strategic direction, managing client relationships, overseeing operations, driving business development, and actively participating in the industry ecosystem. This role requires a deep understanding of both traditional finance and the unique aspects of the crypto market, along with strong leadership, strategic thinking, and networking skills.

Your role as a Managing Director in our Advisory team will include:

• Leading the team in origination, structuring and execution efforts across M&A, token and equity transactions
• Making strategic decisions through regulating partnerships, acquisitions, and resource allocation
• Defining and implementing the company's strategic direction and long-term vision
• Building and maintaining strong relationships with stakeholders, investors and partners
• Originate new business and investment opportunities
• Identify sector trends and position the Client’s business development activity and team composition to proactively capture these opportunities
• Assess and mitigate risks associated with market volatility and regulatory changes.
• Ensure compliance with relevant regulations and legal requirements specific to the crypto industry
• Oversee client coverage and process management including strategic analysis, due diligence and business / thematic research
• Stay abreast of technological advancements and industry trends to drive innovation and maintain competitiveness
• Actively participate in industry discussions and ecosystem, including representing the Company on panels, conferences, and events

Qualifications

• Extensive working experience and strong knowledge in blockchain/Web3
• Experience in investment banking (M&A, capital raising)
• Strong analytical skills and attention to detail
• Demonstrated ability to lead and manage a team
• Excellent communication, negotiation, and stakeholder management skills.
• Track record of taking on new challenges and succeeding
• Ability to adapt to the fast-paced web3 environment

Our company is looking for a Regional Director of Business Development to join our team.

Responsibilities:

• Establishes and maintains positive working relationships with current and potential referral and payer sources;
• Planning and coordinating the implementation of business plans and the penetration of new markets. Setting up distributor network in Asia and the Nordics
• Continuously conducts market assessments and uses data analytics tools to develop comprehensive sales plans designed to meet budgetary goals in Asia and the Nordics markets
• Promote and monitor CRM utilization and oversee development/implementation of quarterly business plans in each market;
• Manages lead generation activities for new OEM opportunities;
• Convey value of solutions to existing clients through effective, ongoing communication of campaign results and reports;
• Work with Executive team to implement accurate forecasting, growth strategies and long-term goal setting;
• Provide leadership and accountability by coaching, developing, and retaining a high performing sales team both internal and external.
• Manages sales process to follow-up on leads generated by the organization;
• Work closely with the inside and outside sales teams to aggressively pursue opportunities where expertise and/or on-site assistance is needed;
• Accountable for the ongoing program knowledge that includes updates into training modules;
• Maintains an office at the Singapore location when not traveling on business;

Requirements:

• Work closely with counterparts from the inside sales team to review scripts on a regular basis for effectiveness;
• Review effectiveness of emails, LinkedIn and other outreach;
• Communicate effectively to develop and advance opportunities;
• Define targeted clients to try and penetrate and jointly create a strategy;
• Create your own leads from existing relationships as prudent and/or through request for referrals from clients to your develop.
• A good command of English and languages spoken in Nordics countries (Finnish & Swedish - will be an added advantage)
• Long proven history in international sales both in Asia and the Nordics preferred.
• Willingness and ability to travel in the markets.

Submission of your job application indicates consent to allow Nimrod to collect, use and disclose the personal data in accordance with our data protection policies. https://nimrod.com.sg/personal-data-policy/

Job Description:

• Primarily responsible for the Transaction Banking business of Non-Japanese clients in Singapore, including in-bound Asian, EU & US MNC
• Contribute to the Bank’s, the Units business performance by achieving the Asia Pacific & individual country profit targets as laid down by GCC & GPU.
• Achieve individual KPI’s as laid down by GTBD management.
• Promote transaction banking business to capture and increase Cash, Trade & Transactional FX flows in cooperation with branches in the Asia Pacific, U.S. and Europe
• Promote the business by supporting GRM offices, in-country GTB team and other departments. Supporting activities are including marketing, business planning, sales, development, implementation and training.
• Support RM Offices, in-country GTB team and other Departments in Marketing & Sales, Solution Providing, Coordination, Create Proposals, Response to RFP, Presentation, Documentation, Performance Monitoring, etc.
• Address target customer’s transaction banking service requirements by supporting RM Offices and Departments to develop local services & products.
• Make business plans for the Department to maximize its performance.
• Ensure routine tasks (HR, Reporting, Team administrations, etc.) are completed properly and in a timely manner.
• Make periodical and timely reports to the Management about the Department operation.
• Conduct duties and responsibilities from the compliance standpoint
• Conduct other ad-hoc duties required by the SH and the Management.


Job Requirements:
• 12-15 years of Transaction Banking experience with at least 10 years of Trade/Cash sales knowledge
• Good commercialization experience and has experience working with local and MNC clients
• Relevant graduate, post graduate degree
• Ability to work in a matrix organization including using influencing skill to drive business
• Bias for action and ability to get things done; Perseverant, Analytical and ability to manage ambiguity.

The Recruitment Director is responsible for leading a team of Recruiters with a sole focus on sourcing, recruiting, screening/assessing, and submitting qualified candidates to our clients, as well as providing leads and market intelligence direct to the sales functions. The Recruitment Director must be highly organised, able to work in a fast-paced and adapting environment to ensure the successful fulfilment of job orders. This individual will work closely with both the Sales and Strategic Accounts Teams to define roles and priorities to ensure this is cascaded to the Recruitment Team, fostering impactful service delivery and collaboration across the Sales, Strategic Accounts and Recruitment teams.

Duties and Responsibilities:

• Work with senior leaders to develop the engagement and recruitment strategy, defining wheelhouse roles and priorities
• Lead the Recruitment Team using KPIs and regularly track candidate pipelines, priorities, and performance metrics to share within the team and the wider Sales and Strategic Account Teams.
• Ensure recruiter productivity is met and exceeded.
• Responsible for driving fill ratios and ensuring we are filling a high percentage of the roles we are receiving.
• Lead the Recruitment Team in fostering strong collaborative relations with both the Sales and Strategic Account Teams
• Responsible for building candidate target lists and talent networks specific to core job families and wheelhouse roles
• Clearly map out other agency contractors/temps in target sectors and clients
• Target the team to generate tangible leads and commercial information.
• Develop a contractor/temp end date strategy across key wheelhouse contractor/temp populations
• Drive the Recruitment Team to follow process and consistency with each job order
• Develop, mentor and upskill the team of Recruiters
• Manage the full lifecycle of the recruiting process, recommending and making improvements to sourcing, processing and communication with candidates
• Ensure we are repurposing candidates and generating a high level of candidate referrals
• Ensure we are delivering a best in class candidate experience
• Maintain regular contact with candidates we have on assignment and those we may have placed in into perm roles
• Develop strategies to support differing ways to engage candidates and developing talent pipelines
• Be an ambassador for change and be open to alternative processes and suggestions
• Generate and share leads with Sales and the Strategic Accounts Teams from interviews with candidates and reference checks to increase sales
• Ensure recruitment teams are fully using Bullhorn to maximise benefits and speed to market as well as ensuring proper and complete documentation in Bullhorn to ensure data integrity
• Maintain a high level of professionalism and confidentiality.
• Able to work with a sense of urgency and meet tight deadlines.
• Performs other job duties as requested and assigned

Minimum Requirements:

• Minimum of 7 years of recruitment or relevant recruitment experience
• Proven success achieving and/or exceeding performance goals.
• Detailed, organised, and adaptable.
• Prioritize and possess excellent time management skills
• Work effectively in a team environment
• Ability to build strong collaborative relationships
• Experience of leading and mentoring a team or project
• Exceptional written and oral communications ability
• Knowledge of Bullhorn and Microsoft Office products, strong computer skills, including the ability to learn new systems

Company Reg No.: 201131609D | License No.: 24S2411 | Reg No: R1110891

The Director, Advertiser Solutions DSPs is responsible for developing key senior relationships and driving revenue with our DSP partners by helping them to fulfil their business needs and optimize their potential for our publishers.

Working out of the Singapore office, the Director of Ad Solutions, DSP will be tasked with engaging contacts at DSPs, challenging their current assumptions, selling in new partnership ideas and increasing investment opportunities on PubMatic. This is a highly visible and strategically important role for PubMatic in APAC. We are looking for an individual whose experience has given him or her a keen understanding of changing DSP behaviour and how that affects media buying strategies. Successfully doing so requires a strategic, collaborative thinker who can bring in other PubMatic executives across the APAC markets and subject-matter experts as needed.

Areas of focus will include strategy definition, assisting local in-market teams to close large DSP partnerships, provide deep internal expertise as a subject matter expert on DSP trends and external evangelization at key events. The role reports into the VP Ad Solutions, APAC.

The candidate should strive to exceed revenue targets through active selling, account management, program implementation and managing terms and expectations for new and existing clients. Candidates should possess strong sales skills and have experience in managing existing clients.

The candidate would be required to effectively communicate at multiple levels from junior to top level executives, both internally and externally. Internally, the role requires close collaboration with the following groups: Technical Operations, Publisher Sales, Publisher Account Management, local and global Ad Solutions team members and the global Product Management teams.

Responsibilities:

• Work with the APAC leadership team to formulate DSP strategy, define opportunity and achieve business goals
• Understand regional market needs with a focus on Australia, India, Indonesia, Thailand, Philippines, Singapore & Japan
• Position PubMatic as the preferred supply source amongst the key DSPs by developing a deep understanding of their buying requirements and priorities to ensure we meet their needs
• Collaborate with the marketing team to evangelize PubMatic’s offering through appearances at industry events and crafting thought leadership pieces for the trade press
• Contribute to and execute the global sales strategy across DSPs in APAC
• Conduct quarterly business reviews and ongoing direct client management and entertainment with the DSPs
• Work with DSP partners on a regular basis while providing excellent customer service including proactive media packaging of publisher opportunities resulting in higher publisher revenue
• Facilitating in the roll-out of global/regional SPO deals pertaining to DSPs in APAC markets and ensuring that we are seeing an increase in investments
• Engage with senior level demand leads across APAC to help define sales strategy with respect to engaging with DSPs

Travel as necessary in support of business objectives (prospect/client meetings, conferences, internal meetings)

Competencies

• 10+ years of related experience in sales, business development, and/or product within an advertising technology company
• Deep understanding of the programmatic ecosystem in Australia, India, Indonesia, Thailand, Philippines, Singapore and Japan
• Growth mindset: willing to take risks, ask questions
• Solution leadership: able to shape the roadmap of features requested by clients and lead discussion in relationship with our Product Management and R&D team
• Understand the dynamics of the sell-side, most notably operations of supply side platforms and ad serving tech
• Clear communicator and service-oriented leader
• Ability to present effectively to C-level executives and confidently navigate challenges
• While proficiency in Mandarin is not mandatory, it would be a beneficial addition for this role

JOB OVERVIEW

We are looking for an energetic and passionate individual to join Community Foundation of Singapore (CFS) as a Assistant Director, Charities & Grants Team. CFS is the only philanthropic foundation in Singapore that funds charity programmes across all causes. This provides opportunities to create impact across diverse needs in Singapore. Grant making in CFS is evolving towards becoming a catalyst for systemic change with a greater emphasis on sustainability and impact. We are looking for talents who can support CFS to drive the grantmaking strategies and operations and achieve greater efficiency, efficacy and impact.

KEY RESPONSIBILITIES

Catalyse Grants

• Develop innovative evidence based grantmaking strategies and practices and re-imagine how donations can create impact for charities
• Oversee the development of grantmaking features for a new donor portal platform. Support the development of a new platform driven way to engage donors and charities and create novel online-offline experiences that enrich the donor’s philanthropic experience.
• Generate significantly large value grants in partnership with donors and charity partners that improve impact delivery to the community

Impact Measurement

• Develop and launch CFS Social Impact Framework that captures CFS’ direct and indirect contributions to our charity partners and beneficiaries

Operational Improvement

• Streamline and enhance current grantmaking processes to improve productivity
• Analyse grant making data to improve grant making and charity engagement strategies
• Oversee knowledge and data management for the team with regular generation of reports on grantmaking trends, cause insights, donor demand.

COMPETENCIES

• Basic degree in Social Sciences preferred;
• At least 7 years of direct experience working in fundraising, managing grants or programmes in non-profit sector or public service sector
• Core competencies in donor engagement, programme development, programme evaluation, and grant management.
• Good interpersonal skills and strong proactive attitude.
• Supportive team player and enjoys collaborating with others on projects
• Meticulous eye for detail

We regret that only shortlisted candidates will be notifed.

About the Company

Intralinks is a leading, global technology provider of inter-enterprise content management and collaboration solutions. Through innovative Software-as-a-Service solutions, Intralinks solutions are designed to enable the exchange, control, and management of information between organizations securely and compliantly when working through the firewall. More than 2 million professionals at 800 of the Fortune 1000 companies depend on Intralinks' expertise. Intralinks has more than 15 years of experience with a track record of enabling business collaborations and high-stakes transactions valued at more than $19 trillion. Intralinks is a trusted provider of easy-to-use, enterprise strength, cloud-based collaboration solutions. Intralinks is headquartered in the USA and operates more than twenty offices on four continents

About the Role

Customer Success is vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our services and continue to purchase on a recurring basis. As such, we need an executive to own driving success for our APAC customers. This role includes responsibilities for Customer Success activities (on-boarding, adoption, advocacy, retention) and outcomes (e.g., renewals, up-sell).

Responsibilities

• Client Relationship Management: Serve as the primary point of contact for key clients in the APAC region, building and maintaining strong, long-term relationships. Understand clients' business objectives, challenges, and expectations.
• Client Onboarding and Adoption: Lead the onboarding process for new clients, ensuring a smooth transition and implementation of services.
• Customer Success Planning: Develop and implement customer success strategies to drive client engagement, retention, and loyalty. Define success metrics, KPIs, and benchmarks to measure and track client satisfaction, usage, and outcomes.
• Client Advocacy and Feedback: Act as a client advocate within the organization, representing the voice of the customer. Solicit and gather client feedback, testimonials, and case studies to showcase success stories and drive business growth.
• Team Leadership and Development: Lead World-class Customer Success Team in the APAC region. Attract and retain high potential individual contributors into team. Foster collaboration within team and across the organization. Provide guidance, coaching, and support to help team members. Encourage continuous learning within team.
• Performance Monitoring and Reporting: Monitor and analyze key performance metrics related to customer success, including client retention rates, satisfaction scores, and revenue growth. Prepare regular reports, dashboards, and presentations for internal stakeholders and executive leadership.
• Cross-functional Collaboration: Collaborate with internal teams such as sales, technical operations, and product management to ensure alignment of customer success initiatives with overall business objectives.

Qualifications

• Experience: 7+ years experience in years of customer success experience working in B2B SaaS Environments.
• Management Experience: 5+ years of management experience as a customer success team manager or leader.
• Ability to manage influence through persuasion, negotiation, and consensus building.
• Strong empathy for customers and passion for revenue and growth.
• Analytical and process-oriented mindset.
• Enthusiastic and creative leader with the ability to inspire others.
• Excellent English communication and presentation skills.
• Travel: Willingness to travel up to 10% of the time across the APAC region.
• Relevant Bachelor’s degree.

The Account Director serves as the primary liaison with senior clients and will manage a team of Account Managers and Account Executives.

Required Skills & Preferred Qualifications:

• Possess minimum 5 years’ experience in advertising and/or marketing communications
• Must have integrated communications experience across TV, print, radio to digital, mobile and social media
• Lead development of strategic execution plans and proposals for IMC’s
• Ability to work collaboratively with internal planning, creative and project management teams to deliver solid work
• Proactively resolve the client’s problems and provide execution ideas
• Good finance controller in quotation and project cost control
• Basic understanding of research methodologies
• Proficient in written and spoken English
• Possess excellent presentation and selling skills

Interested applicants, please send your resumes to [email protected] indicating current and expected salaries.

At R/GA, the Client Services team sit at the heart of all the work we do for our clients, who look to us to lead our integrated agency team as an extension of their client teams. We set the bar high at R/GA. We are not just “account people”. We don’t just strive to solve our client’s problems; we challenge ourselves to transform their entire category. Our people are expected to think, behave and function like CMOs, regardless of their title or level. That requires becoming intimate with all aspects of the client’s business, beyond just the work they hire us to do for them day-to-day.

We are T-shaped entrepreneurs who treat our client’s business like it’s our own. We represent the client’s voice inside the agency (when our clients are at their best), while keeping an objective perspective on what’s right for the client’s business and what will exceed their goals. We’re equal parts business partner, strategic marketer, connector, entrepreneur and trusted advisor.

As a Senior/Account Director, you will be charged with driving growth and retention of our clients and R/GA’s business. You will represent the day-to-day business partner and advisor to our clients and serve as the catalyst for innovative work across all departments and capabilities inside R/GA.

KEY RESPONSIBILITIES

• Foster a close communications relationship with client senior management, creating an atmosphere where issues regarding pricing, performance or teaming can be discussed opening and constructively.
• Provide leadership in the development of strategic plans that will grow client business as well as generate incremental billings and income.
• Participate in major client presentations and make other contacts that will strengthen the agency/client relationship.
• Oversee the planning process assessment, situation analysis, brand planning and development of strategic direct marketing plans.
• Determine staff hour requirements and other resources necessary to assure a high level of service to clients as well as profitability including the review of scope of work.
• Evaluate performance and skill level of account group personnel and recommend staffing changes necessary to support client needs.
• Review each client account’s profitability with the department supervisor periodically.
• Work with all departments on strategy, research and results measurement.
• Conduct regular meetings with the account team and relevant members of other services to discuss client problems, opportunities, and work in progress.

THE IDEAL PERSON FOR US

• Has outstanding presentation skills and experience.
• Can foster strong, cohesive working relationships across interdisciplinary teams.
• Uses alternative analytical approaches to solve digital/interactive/marketing problems.
• Can define solutions that generate measurable results for our clients.
• Exhibits a passion for digital marketing and the creative process.

YOU BRING THE FOLLOWING

• 8+ years’ digital agency experience.
• A proven track record of successfully managing multi­-million-dollar accounts.
• Experience with various project types including web, mobile, video, brand, social and strategic consulting.
• Excellent people leadership skills for small to mid-sized teams.
• A track record of multi-­tasking in a fast­-paced creative environment.
• Proficiency in the fundamental MS Office software and G-Suite.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The Sales Director is accountable for the management, preservation, and growth of Smiths Detection business in the region including all sales and Customer Relationship Management in the North Asia market, positioning Smiths Detection as the market leading provider of choice across all market segments. This includes the achievement of Orders, Revenue and Profit targets as set by the business. The Sales Director is accountable and responsible for the day to day leadership, management, and development of the sales team.

Ownership of financial performance:

• Directly responsible for achieving North Asia's financial targets, including orders, revenue, profit, and cash receipts
• Develop and manage annual sales budgets

Strategic Influence:

• Shape and execute the sales strategy for North Asia, ensuring alignment with corporate goals and adapting to market changes
• Maintain and manage 5-year strategic plan of all opportunities in market
• Devise & implement the company sales strategy and monitor effectiveness, adjust as required
• Devise and implement new business initiatives to drive sales

Market Management:

• Management of North Asia order intake pipeline to achieve targets
• Create and implement sales action plans for the markets to achieve targets
• Implement an effective sales pipeline and lead tracking process
• Devise and recommend actions on a continuous basis to ensure business performance

Operational Excellence:

• Ensure compliance with Smiths Detection processes and policies, including opportunity approvals as dictated by DOA
• Implementing sales routines to assess regular sales and company performance against KPI’s
• Implement best practices in sales techniques, thereby enhancing operational efficiency
• Project sales volumes and profit for all products and solutions, including aftermarket, and manage the Integrated Business Planning process
• Ensuring the company ERP (SAP) is being used correctly and effectively

Competitive Edge:

• Monitor competitor activity and respond accordingly, devising and implementing strategies to counter activities
• Maintain control and awareness of political, economic, social, technological, environment and legal context across the region, including early identification of changing trends, and take actions accordingly

Client and Stakeholder Engagement:

• Build and maintain strong relationships with key customers and distributors
• Speak at conferences and events about the company’s products and services
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Negotiate contractual agreements to deliver favorable commercial outcomes for Smiths Detection

Team Development and Performance:

• Lead and mentor a team of Regional Sales Managers and foster a high-performance culture and ensuring team targets are met.

• Maintain team results and performance monitoring, creating results by counselling, coaching, mentoring, and managing performance. Plan, monitor and appraise team results and manage the performance of all members of the sales team
• Establish sales objectives and develop sales plans for all Regional Sales Managers and associated markets and ensure targets are met.
• Ensure the organisation has an effective sales training and development program
• Implement best practice in sales techniques throughout the department.
• Contribute to team effort by achieving individual sales targets

Supermom, a fast-growing AI data powerhouse, has a mission to enable parents and families to live better and smarter in Southeast Asia. Boasting one of the largest family communities in Singapore and expanding fast in Indonesia and Malaysia, as well as other SEA countries, we are now seeking an experienced and dynamic Accounting Director to lead our finance team and oversee all aspects of the accounting function.

The ideal candidate will have a proven track record of managing a team of finance executives and driving strategic initiatives to optimize financial performance. This role requires strong leadership skills, in-depth knowledge of accounting principles, and the ability to collaborate effectively across departments. The Accounting Director will play a key role in shaping the financial strategy of the organization and ensuring compliance with regulatory standards.

Responsibilities:

• Lead and manage a team of finance executives, providing guidance, mentorship, and support to achieve departmental goals and objectives.
• Develop and implement accounting policies, procedures, and internal controls to ensure accuracy, compliance, and efficiency.
• Oversee the month-end and year-end close processes, including financial statement preparation, reconciliations, and analysis.
• Collaborate with cross-functional teams to develop and monitor budgets, forecasts, and financial plans aligned with organizational objectives.
• Provide strategic financial insights and recommendations to senior management to support decision-making and drive business growth.
• Coordinate and facilitate external audits, tax filings, and regulatory compliance requirements.
• Evaluate and optimize financial systems and processes to streamline operations and enhance productivity.
• Stay abreast of industry trends, regulations, and best practices in accounting and finance, and ensure the organization remains compliant.
• Manage relationships with external stakeholders including auditors, tax authorities, and financial institutions.
• Foster a culture of accountability, collaboration, and continuous improvement within the finance team.

Company Culture:

We are a values-driven organization committed to excellence, integrity, and innovation. Our culture is built on collaboration, accountability, and continuous improvement. As an Accounting Director, you will have the opportunity to make a significant impact on our organization's success and contribute to our mission of delivering exceptional financial performance. Join our team and be part of a dynamic and supportive work environment where your talents and contributions are valued and recognized.

• Bachelor's degree in Accounting, Finance, or related field. CPA designation preferred.
• Proven experience (X years) in a leadership role overseeing accounting and finance functions, preferably in a complex organization.
• Strong technical knowledge of accounting principles, financial reporting standards, and regulatory requirements.
• Demonstrated experience in managing and developing a team of finance professionals.
• Excellent analytical and problem-solving skills with a strategic mindset.
• Effective communication and interpersonal skills, with the ability to influence and negotiate at all levels of the organization.
• Proficiency in accounting software such as QuickBooks, SAP, or similar platforms.
• Ability to thrive in a fast-paced environment and manage competing priorities effectively.
• High level of integrity, professionalism, and attention to detail.
• Continuous learner with a commitment to personal and professional growth.

What do we offer?

• Robust compensation package
• Comprehensive ongoing training and professional development career path programs
• Team-based workplace dynamic with vibrant talent collaborating toward common objectives and goals

Airport Dimensions is part of Collinson, acknowledged as a global leader in customer benefits and loyalty.

Collinson has been enhancing the airport experience for over 30 years, with access to lounges, retail, dining, and spa experiences, offers and more. Creators of the world’s largest lounge membership program, Priority Pass provides access to an extensive global lounge and partner network.

Using their expertise and products to craft customer experiences. Collinson’s range of services helps global brands acquire, engage, and retain choice-rich customers.

Airport Dimensions Overview

Airport Dimensions want travellers to value their time at the airport. They continuously seek ways to open new dimensions in customer engagement - using a mix of enriching physical experiences and innovative digital services. From comfortable lounges to restful sleep pods, from convenient food ordering to contactless collection of duty free, Airport Dimensions help improve the travel experience while critically helping airports maximize non-aeronautical revenue opportunities, retain airlines, and become more competitive.

Airport Dimensions has a rapid growing network of locations at the world’s leading airports across the United States, United Kingdom, Middle East & Asia Pacific. Under our brands The Club, Club Aspire, Chase Sapphire Lounge® by The Club, No 1 Lounges and sleep ’n fly, Airport Dimensions provides award-winning hospitality services tailored to the specific needs of passengers and has developed value-added experiences for over 50 airport and airline partners.

Purpose of the job:

• The Director, Operations Asia Pacific establishes and drives the guest experience vision, mission, and corporate strategy across AD’s global network of airport experiences. Leading a team of partners, the position oversees AD’s ambition to expand within the region delivering the guest experience and operational efficiency needed to operate a successful lounges network.
• The Director, Operations Asia Pacific is responsible for senior level management of AD’s third-party providers ensuring we are optimizing operational capabilities, fiduciary requirements and delivering on required SLAs.
• This position is responsible for development and oversight of a regional operating budget in excess of $10m (£8M) per annum. The role will be responsible for establishing improvements in operational performance leading to appropriate customer satisfaction, in-lounge staff engagement and collaboration and improved EBITDA.
• Together with other senior internal and external management, the Director will focus on issues of major significance, setting company goals and developing business strategies, often requiring coordination and collaboration across business units.
• The Director, Operations Asia Pacific is a pivotal position that will facilitate the development of AD’s interests in the region, compliantly, profitably and sustainably setting new standards in a new markets which benefit both AD and shareholder value.

Key Responsibilities:

• Overview the operations of partner entities establishing best practices commensurate with AD operating procedures developing consistency within a global portfolio of operating lounge businesses.
• Work with and influence partners to define guest experience and operations strategy, structure, and processes.
• Review how global systems, tools and other AD propriety material can be best utilised within the region building operational project plans to implement the same within partner organisations.
• Review, develop and implement appropriate training regimes that ensure there is business compliance in all areas that also looks to promote a positive guest and colleague experience within our operating entities.
• Negotiate, manage, monitor and evaluate third-party provider relationships leveraging AD’s global network expansion.
• Set comprehensive goals for operational performance growth and improvement within partners SLA’s that will be monitored and reported against at multiple levels within the stakeholder structure.
• Oversee operations and guest experience financial strategy and ensure budgets and financial allocations are aligned to operational strategic priorities.
• Manage the quarterly and annual budgeting process and P&L responsibilities.
• Monitor performance to proactively identify efficiency issues and propose solutions.
• Working with the AD global team establish operational benchmarks and resources needed to achieve strategic goals, proactively driving improvements as necessary.
• Monitor and report customer engagement performance ratings and implement strategic plans for improvements across AD network. Play an active role in proposition evolution including menu development and use of technological enhancements that will improve GX and operating efficiency.
• Promote a culture of high performance and continuous improvement that values learning and a commitment to quality.
• Work with third-party providers to identify opportunities to support AD’s commitment to sustainability within our operation and guest experience.
• Position will be required to travel within the Asia Pacific Region and globally as required to support AD interests both locally and internationally.
• Director, Operations Asia Pacific will be responsible for developing, gaining approval for and implementing an appropriate structure that will drive the company ambition to grow in the region supporting global ambitions to become the world leader in the sector.
• Overall, this role will initially undertake a root and branch review of the existing business entities and new ones that will come on stream during the course of the next trading period. This review will develop an operational plan that will establish AD within the region compliantly, profitably and sustainably.

Knowledge, skills and experience required:

Must excel at strategic thinking, be open to new perspectives and better ways to do things

A creative visionary that can effectively put plans into action and manage innovation

A track record of successful financial operations management

Executive-level communication and influencing skills with the ability to resolve issues, build consensus among groups of diverse internal/external stakeholders, and have proven skill in negotiating and mediating conflict

A minimum of 7 years’ experience in a senior leadership role with hospitality operations and guest experience responsibility

Excellent judgement and creative problem-solving skills including negotiation and conflict resolution skills

Energetic, flexible, collaborative, and proactive; a leader who can positively and productively impact both strategic and tactical initiatives

Comfortable working in a matrix international management structure

Excellent decision-making skills with the ability to delegate tasks appropriately

Critical thinker with ability to multi-task and balance conflicting priorities

A natural inclination for solving complex problems, implementing solutions and driving change.

Person Specification:

The Director, Operations Asia Pacific Region is an exemplary leader with superb business acumen and a sound understanding guest experience and operations delivery. They are strategic with a focus on detail and turn strategic vision into operational and financial success. They have exceptional communication skills and recognize and demonstrate the value of each individual team member and the importance of a strong team. The Director has the ability to quickly adapt to new responsibilities and situations. A leader who can navigate the situation with professionalism and identify solutions to problems quickly. Finally, a leader who is ambitious and creates pathways for succession in order to progress to new more senior roles within the organisation.