Mon to Fri 9am - 6pm

Responsibilities:

● Remotely perform routine inspection of equipment and systems using online software platforms

● Data entry on maintenance finding on google sheets.

● Perform audit check remotely on onsite engineer corrective maintenance activities

● Perform routine maintenance tasks remotely, including software updates, calibration checks and system optimizations.

● Monthly hit individual and team preventive maintenance target

● Collaborate with onsite engineers to schedule and coordinate maintenance activities.

● Analyze performance data and trends to identify potential issues

Additional Information:

● Minimum O levels and above

● Team player & able to work independently with minimum supervision

● Computer literate

● Proficient in Microsoft applications (Excel)

● Attention to detail and problem-solving skills

Mon to Fri 9am - 6pm

We are hiring an Operations Executive for a well reputable Drybulk company in Singapore.

The role-

• Vessel type: Supramax and Handysize
• End to end operations

We are looking for-

• 1-2 years of experience in the Drybulk shipping industry
• Driven, ambitious and willing to learn
• Team player as you will be working closely in a team
• graduate in Maritime studies

What you will get-

• competitive market remuneration
• flexible working arrangements
• a strong team to build your experience in Drybulk Operations
• good prospective career progression

If this sounds like you, apply to this role and you will be reached out confidentially if your profile is suitable for us.

Mon to Fri: 9am to 6pm

Responsibilities:

• Organize and schedule meetings and events

• Carry out clerical duties, including answering phones and preparing documents

• Maintain stock sheet

• Coordinate and liaise with suppliers and store on delivery arrangement

• Make bookings with transporters for delivery to site

• Liaise with fabricator based on cutting list for the materials

Requirements:

• Good organizational and communication skills

• Proficient with using Microsoft office suites

• Good time management skills

Job Description

• Liaise/follow up with property agents for expat housing related matters (including minor repairs for the house.)
• Process claims application for expatriates via BIPO.
• Manage proper aircon servicing contract records with appointed Master Aircon vendor.
• Review and processing of invoices (e.g. aircon contractor, handyman, laundry services, furniture rental etc.).
• Ensure proper update of rental listing and records for accurate monthly rental payment.
• Necessary support for Expat moving in/out of Singapore.
• Any other ad-hoc duties as per assigned

Job Requirements

• Experience in expat management (liaising with property agent, familiar with TA, coordinating minor repairs, etc) will be an advantage
• Proficient in Microsoft Office (Words, Excel, Outlook etc)
• Experience in processing invoices/payments via systems
• Basic admin knowledge

Job Description

About Kuoni Tumlare

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business

Our Sales Office services take care of all kinds of tour solutions, includes series, mice, event, MyBus excursions,

virtual tour and virtual/hybrid events across our destinations.

About the Role

This role is in charge of making quotations, following up offers, daily operation works and completing assignment and reports to supervisor/operation manager.

• Quotations – Work with sales team closely to make sure quotations to be done correctly and properly
• Follow-up of offers – Work with sales team closely to get feedback of offers and push for real bookings in return
• Daily operation works – Ensure all daily operations to be done properly
• Complete assignment and reports to supervisor/operation manager

Job Requirements

Key Responsibilities

• Quotations
  a. Gather as much group information as possible (including flight details, group purpose and possible competitions)
  b. Review itinerary as well as requested services
  c. Make proper quotation from system by following all the information and requests.
  d. Prepare quote sheets as well as sales sheet
  e. Get selling prices from sales team and then send offer letter to agent
• Follow up offers with calls
  a. Make sure agents get our offers properly
  b. Get feedback of offers and pass related information to sales team for further action
• Daily operation works
  a. New group bookings, including series and ad hoc
  b. Push confirmation of services, including hotels and ground services
  c. Deadline control
  d. Revenue/budget control
  e. Regular update of sign up pax
  d. Communicate with agents, LPICs and HRD people whenever it needs
  f. Cancel groups when required and follow up cancellation fee if any
  g. Materialize groups when approved by agents and make sure all services to be confirmed properly by due time
  h. Change services and follow up confirmation by due time
  i. Finalize groups and send out final document to agents
  j. Check BIS reports and create invoices
  k. Trouble shooting while groups are in the trip
  l. Join weekly operation team meeting for information sharing and case study
• Complete assignment and reports to supervisor/operation manager
• Internal Communication
  a. Clear, open and effective communication with Destination Management Office Operations
  b. Collaboration with Sales teams
  c. Price and condition negotiations with clients and Destination Management Office

To Succeed in the Role, You Should:

• Be a fast learner, self-motivated and passionate about delivering quality customer service to our clients.
• Take ownership of own area of responsibility.
• Be Highly detail orientated, able to keep deadlines and work under pressure.
• Be a Team-player, must have good interpersonal and communication skills.
• Be Flexible and Solution driven, adaptable in uncertain conditions.
• Be Data-driven.
• Be Revenue focused and driven to achieve targets.

We Are Looking for a Person With:

• Working Experience
  more than 5 years working experience of operating group tours for Europe destinations
• Language skills
  English: good for both in writing and speaking
  Mandarin: good for both in speaking and reading

What We Offer:

• Interesting and variable full time office job .
• Fun and supportive international team across countries.
• Different training and self-development activities.
• Career development possibilities.

Mon to Fri 9am - 6pm

Responsibilities:

● Remotely perform routine inspection of equipment and systems using online software platforms

● Data entry on maintenance finding on google sheets.

● Perform audit check remotely on onsite engineer corrective maintenance activities

● Perform routine maintenance tasks remotely, including software updates, calibration checks and system optimizations.

● Monthly hit individual and team preventive maintenance target

● Collaborate with onsite engineers to schedule and coordinate maintenance activities.

● Analyze performance data and trends to identify potential issues

Additional Information:

● Minimum O levels and above

● Team player & able to work independently with minimum supervision

● Computer literate

● Proficient in Microsoft applications (Excel)

● Attention to detail and problem-solving skills

Mon to Fri 9am - 6pm

Job Description:

Perform shipment arrangements from point of client engagement till the end of its business cycle.

- Work with and manage Clients’ expectations to fulfil shipment requirements.

-Liaise with respective Vendor partners; ensuring costs of shipment arrangements are in line with the business.

- Processing shipments via required administrative channels/systems.

- Work within organization’s network of partners to ensure actual shipment arrangement is completed.

- Perform billing and costing upon shipment completion.

- Provide periodic relevant reports

Qualification :

· Results driven

· Attention to detail

· Good command of English; both written and verbal

· Good interpersonal and communication skills

· Proficient in Microsoft Office; Outlook, Excel and Word

· Fresh from Studies are welcomed to apply

· Experience in freight forwarding is a plus

Mon to Fri: 8:30am to 5:30pm

Key Role Responsibilities

• Providing IT technical and administrative support for a variety of company software application and company hardware including setup & troubleshooting

• Providing technical support in pre- and post-implementation and maintenance for existing systems and IT related projects

• Conducting training to staffs when required

• Continuously analysing, identifying & executing value creation opportunities for our Integrated IT system

• Working closely with relevant stakeholder for IT related improvement and issues

• Basic knowledge in Active Directory and Microsoft 365 administration

• Server and infrastructure knowledge

• Working on Ad hoc projects and other IT related matters

Requirements

• Preferably Diploma/Degree in Information Technology, Computer Science or related discipline

• Minimum 2 years of relevant IT work experience.

• Possess knowledge and Experience in IT infrastructure such as ERP system optimisation, managing ERP enhancement requirements, servers etc

• Good knowledge of standard Microsoft Products with emphasis on Windows and Office programs

• Able to multi-task and have good time management skills

• Able to develop a good working relationship with all levels of users

• Able to work independently and self-directed

• Your passion for learning and growing will be a highly considered

Mon to Fri 9am - 6pm

Sat 9am - 1pm

Job Summary

This role responsible for inventory management and inventory control in Accounting System and Warehouse.

Job Description:

1. Responsible for Company’s inventory management and maintenance.

2. Responsible for monitoring stock movements and maintenance at third party locations.

3. Responsible for managing the physical loading, unloading, storage of inventory and picking / packing when required.

4. Ensure compliance with inventory control processes with respect to movement of stock, item planning and control, re-order level, monitoring of non-moving items, timely discarding of approved scrap items.

5. Responsible for appropriate classification, segregation and maintenance of stock in designated areas.

6. Ensure appropriate documentation is maintained, referenced and filed.

7. Ensure compliance with inventory related updating in Accounting System.

8. Responsible for periodic stock taking, updating and reporting to all stakeholders.

9. Ensure proper co-ordination and communication with teams across all Company locations.

10. Responsible for timely identification of inventory variances, reporting and maintenance of records for variances.

11. Responsible for introducing appropriate procedures for control lapse if any.

12. Responsible for daily & monthly MIS reports to the stakeholders on regular basis and as per the requests by the concerned department as and when required.

13. Responsible for safe handling of inventory.

14. Additional duties as may be assigned by the management from time to time

Requirements:

-Min Diploma or Degree

-Min 1 year working experience in related field

-prior experience in inventory management would be at advantage but not a must

-Possess knowledge of Microsoft excel

* Cleaning service

* Location: Changi Airport

* 5.5days

* 8:30am - 5:30pm

Job Description:

• Collaborate with the Resident Manager & Assistant Managers to establish standard operating procedures for ground operations.
• Inspect daily tasks performed by ground staff.
• Employ a coaching approach to reinforce SOPs with ground staff: supervisors and housekeeping staff.
• Mentor new staff during orientation.
• Implement skills enhancement programs for ground staff to boost performance.
• Update training schedules for cases of non-conformance and monitor improvements to bridge skills gaps.
• Coordinate and conduct training sessions on safety, quality, and environmental subjects.
• Undertake any other assigned ad-hoc tasks by the Manager.

Job Requirement:

• Possess a minimum Diploma/Degree in a relevant field of study and be open to training.
• Proficient in Microsoft Office applications (Excel, Word, etc.).
• Capable of working independently and thriving under pressure.
• A team player who can handle multiple tasks in a fast-paced setting.
• Willing to work shifts and overtime occasionally.
• Good communications skills are preferred.

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

• Permanent position, Salary up to $4,000 with bonus
• Experience in automotive training is a MUST

Responsibilities:

• Assess the company's current activities and future goals to determine training requirements and gaps.
• Create and execute training programs (technical, non-technical, and product-specific) based on identified needs, ensuring alignment with guidelines.
  Lead customer-centric sessions, ICT Service Technician/Senior Technician training, HVT Training, and certifications to enhance staff competency and reduce turnaround time.
• Update training literature and manuals, procure and maintain training equipment, and oversee training-related assets.
• Partner with departments to address process and procedural gaps and facilitate ad-hoc events
  Track and ensure employee progress in certifications within the stipulated timeframe while handling training administration tasks as needed.

Requirements:

• Minimum Diploma or Degree in an Engineering discipline.
• Having attained ACTA/ACLP is an added advantage.
• Prior automotive training experience will be an added advantage.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Job Description:

• Answering phone calls and some administrative duties
• Distribute and manage incoming and outgoing mail including arranging courier requests
• Management of pantry supplies, office consumables, ordering, monitoring, and replenishing all supplies
• Leading and maintenance of all office facilities including but not limited to photocopiers, lighting, aircon, security, pantry equipment, carpet cleaning, office cleanliness and etc
• Assist in staff training and development activities
• Conduct Client due diligence (CDD) procedures and record documentation
• Data entry and verification of data.
• Other administrative duties required by the Company’s Management

Job requirement:

• Good interpersonal and communication skills
• Good computer skills
• Possess initiative, pleasant personality and able to work as a team member
• Detailed oriented, analytical, and able to serve with passion
• Meticulous attention to fine detail and able to work to tight deadlines and multi-tasking
• Independent and self-motivated
• Ability to organize and prioritize work with minimum supervision

The Sales Executive is responsible for obtaining new leads and following up with prospective and existing clients.

Detail Job Scope

• Understand the list of company’s courses and their unique selling points to effectively communicate them to prospective clients.

• Build and maintain relationships with clients.

• Handle questions or concerns from prospective clients

• Report on sales activities and results to the management.

Requirements :

• Possess 'O' Levels Certification and above

• Motivated and Driven

• Comfortable speaking to potential clients

• Detailed

• On the job training

Benefits

A comprehensive training program will be taught and guidance will be provided on sales techniques for better customer acquisition .

Attractive commissions

career progression opportunity

Mon to Fri 9am to 6pm

Mon to Fri 9am - 6pm

Responsibilities:

● Making & receiving customer inquiry calls

● Handling customer complaints

● Collecting & analysing customer feedback

● Responding to customer reviews

● Support software training & software installation with customer

● Intervention driver fatigue cases for commercial bus & SME companies

● Assist in the retrieval of camera footage for customers

● Prepare usage report for sales team for grants claim

● Prepare telematic reports for customers to improve driver behaviours & help

reduce accident cases

● Data analytics for software & product accuracy

● Back-end QC check for new vehicle installation project

● Observe & monitor for server performance

● Arrange CCTV installation or maintenance booking with the customer

Additional Information:

● Interpersonal and customer service skills

● Analytical and problem-solving skills

● Multitasking and organizational skills

● Ability to answer a high volume of calls and/or emails daily

● Ability to share work among the customer service team

● Attentiveness and patience

● Time-management skills

● Ability to find positivity in any situation

● Diploma /Degree education background can also apply

Mon to Fri 9am - 6pm

Mon to Fri 8.30am - 6pm

Job Scope

• Identify and prospect new business/clients via sales/cold-calling and sales activities.

• Generate new sales leads, contract negotiation and sales closure.

• Responsible for delivering expected sales revenue target and profitability.

• Attend to customers feedback/ complaints and follow up with high-quality after sales services.

• Act as the customers' main point of contact, by liaising closely with the relevant departments to ensure that their queries, problems, or issues are deal with appropriately.

Job Requirements:

• Min. 2 years of Sales / Business Development/ Account management experiences across freight forwarding industry.

• Experience in any vertical market and strong knowledge in Freight Forwarding (Air & Sea) is preferred.

• Demonstrable track record of over-achieving sales target is a plus.

• Have relevant experiences on operation work in Air or Ocean operation department will be at advantage.

• Fast learner and passion in sales.

• Excellent knowledge of MS Office and good presentation skills.

Mon to Thur 8.30am - 6pm

Fri 8.30am - 5.30pm

Position Overview:

As a Senior Marketing Executive. You will oversee & manage media relations, social media management, and creative campaigns. This role demands a strategic approach to managing relationships with media and creative agencies, ensuring all content aligns with the brand's message and guidelines, and driving the effectiveness of media campaigns. You will act as the key liaison between internal teams and external agencies to deliver impactful and timely results. You need to be self-driven with strong sense of deadlines to succeed in this role.

Key Responsibilities:

1. Content Strategy and Execution:

- Work with internal teams and agencies to develop and execute a cohesive content strategy that supports PR initiatives and brand objectives.

- Ensure all content, from social media posts to PR materials, aligns with the overall marketing strategy and brand identity.

2. Strategic Media and PR Management:

- Lead the monitoring and analysis of media coverage, providing insights and reporting significant mentions to senior management.

- Maintain and enhance relationships with key media contacts and influencers, ensuring compliance with agreements and optimizing media exposure.

3. Creative and Media Agency Coordination:

- Oversee all creative and media agency activities, ensuring campaigns are executed effectively and align with brand guidelines.

- Provide strategic feedback on creative concepts and ensure timely delivery of creative assets that meet the brand’s objectives.

4. Social Media Management:

- Manage the social media content calendar, working closely with agencies to plan, review, and approve content that resonates with target audiences.

- Analyze social media performance, adjusting strategies to enhance engagement and alignment with overall brand messaging.

5. Campaign Planning and Execution:

- Lead the planning and execution of major media events and campaigns, coordinating with internal and external stakeholders to meet deadlines and objectives.

- Ensure that all creative and media resources are optimally utilized, and campaigns are delivered on time and within budget.

6. Performance Analysis and Reporting:

- Conduct in-depth reviews of media and creative agency performance, providing actionable insights and reporting on campaign effectiveness to senior management.

- Submit comprehensive monthly media and social media reports, highlighting key achievements and areas for improvement.

7. Budget Management:

- Manage and track budgets related to media and creative agencies, ensuring cost-effective solutions without compromising quality.

- Approve and raise purchase orders, keeping accurate records of all financial transactions related to media and creative activities.

Qualifications:

· Ability to create plan & create content from scratch

· Experience in media/PR management and creative/media agency management & coordination.

· Proven ability to manage multiple high-priority projects simultaneously.

· Excellent communication, negotiation, and relationship-building skills.

· Strong analytical skills with the ability to interpret media and campaign performance data.

· Class 3 license is a must

Mon - Thurs: 8:30 a.m. - 6 p.m

Fri: 8:30 a.m. - 5:30 p.m

This role overseeing and handle company's facilities maintenance

and administrative duties

1. Handles proactive and preventative maintenance works to the building facilities/ system/ equipment (Example: telephone system, goods hoist lifts system, passenger lifts system, car lift, dumbwaiter, ACMV system, fire protection system, sanitary & plumbing system etc.). To ensure that all systems are in good functioning condition. If any repair or replacement are required, source for quotations and coordinate with the various stakeholders for the work to be carried out.

2. Make frequent trips to the various facilities within the Group to carry out routine inspection.

3. Contact and coordinate with both internal and external stakeholders / vendors on all the service maintenance, repair works and scheduling matters.

4. After completion by external vendor, conduct visual inspection to ensure that the works are carried out properly and satisfactorily.

5. Conduct bi-weekly night inspection to ensure the functionality of all the building signage and building security lighting.

6. Administrative duties such as preparation, verification & processing of Purchase Requisition/ Purchase Order and Invoices etc.

7. Updating of maintenance schedule and incurred expenditure reports.

8. Prepare annual building maintenance expenditure and budgetary reports.

9. Renewal of factory license, signage advertisement license, electrical installation license, subletting application, etc., and submission of new applications to relevant authorities whenever necessary.

10. To ensure that there is adequate stock for all toiletries and groceries supplies and place order if the stock is running low.

11. Prepare proposal to the management for any proposed improvement/ repair/ replacement work.

12. Assist in any ad hoc A&A/ upgrading/ improvement projects. Coordinate with the project consultants/ contractors and monitoring the project progress.

13. Review of drawings, building plans to ensure that the design specification complies to the owner’s requirement as well as to the statutory code of practice/regulation.

14. Quality control of work done by contractor to ensure that all works carried out are in accordance with the approved drawings, work scopes and technical specifications.

15. Any other suitable duties that may be assigned by the Management from time to time

We are looking for a service-oriented individual who takes pride in delivering outstanding value and service to our valuable clients. As a Client Service Executive, you will provide strong administrative support to our clients and advisers, ensuring their needs are met with the highest level of satisfaction. The main functions of this exciting position include but are not limited to the following:

• Champion clients’ enquiries in a professional, trustworthy and timely manner
• Provide one-stop service in relation to client onboarding, account opening, servicing requests, client details updates, transfers of client folders etc
• Manage the renewal of Accredited Investors status for clients
• Provide logistical support in client events and client delight initiatives
• Collaborate with Client Advisers and team members in service delivery and resolution
• Participate in any other duties as assigned

Requirements

To be successful in this position, you will be someone who:

• Has a Diploma with at least 2-3 years of relevant working experience preferably in the financial services or insurance industry
• Passionate about client experience and solving clients’ concerns
• Possess a strong customer centric personality and mindset
• Possess a pleasant and cheerful disposition
• Possesses initiative, drive and exceptional attention to details
• Is an independent worker, able to work without much guidance
• Is a strong team player
• Is driven, tenacious and possess a strong work ethic
• Has excellent interpersonal & communication skills to listen and talk to clients
• Is proficient in Microsoft Office applications, including Word and Excel
• Is familiar with Xplan software will be advantageous

• With 4 years of treasury experience
• Location: Pasir Panjang Road
• Salary: up to $6,500 + VB

Role Overview:

This position supports the Treasury team in managing the assigned portfolio.

Key Responsibilities:

• Handle various treasury functions, including:

1. Cash management.
2. Bank loan management (rollovers, drawdowns, compliance).
3. Prepare treasury cash and loan reports and perform reconciliations.

• Manage the opening and maintenance of bank accounts and internet banking platforms.
• Take responsibility for day-to-day treasury transactions, ensuring timely and accurate settlement for cash, Loan, and Forex activities.
• Prepare periodic management reports and ensure treasury SOP compliance.
• Assist with annual external audits and process treasury-related payments.
• Maintain complete and accurate records in the Treasury Management System.

Requirements:

• Degree in Accountancy, Corporate Finance, Economics, or a related field.
• Minimum 4 years of treasury experience.
• Experience with the SAP Treasury module is a plus.
• Detail-oriented team player with strong communication skills, initiative, and good work ethic.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R1875181

EA: 21C0661

• Permanent position, Salary up to $5,000 with attractive bonus
• Leadership skill is a MUST

Responsibilities:

• Achieve workshop turnover targets by effectively utilizing resources, including staff, equipment, tools, and procedures.
• Collaborate with Technical/Training Department to assess technician training needs, create development plans, and ensure new technicians complete necessary e-Learning within probation.
• Maintain high-quality workmanship and customer satisfaction by performing random quality audits on technician work.
• Properly manage scrap parts storage and arrange timely disposal.
• Adhere to warranty procedures as per guidelines, ensuring compliance in factory hours and FRU allocation.
• Review recurring technical, product, and quality issues regularly, coordinating with the Technical Department to resolve them.
• Conduct staff performance appraisals and counseling sessions to support improvement and achieve monthly sold hours targets.

Requirements:

• At least 6 years of relevant experience
• Nitec in Automotive Technology (light Vehicle) or higher educational level
• Certification of Motors Trade Industry is preferred

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1875181

Triton AI Pte Ltd

License no. 21C0661

Job Scopes:

• Assist the tech team in organizing activities related to culture development & team building, including reserving venues and liaising with vendors.
• Manage daily onboarding processes, email group adjustments, and other related procedural tasks.

Requirements:

• Degree or above in any field
• 2 years or above experience in admin or project management
• Flexible, efficient, and adaptable to sudden changes.
• Patient, outgoing and extrovert.
• Able to handle complex procedural tasks.

The Role:

• Managing current business relationships while also seeking to expand opportunities with existing clients. Additionally, pursuing new business prospects beyond the current customer base.
• Identifying customer needs and offering alternative product solutions for both existing and potential clients. Preparing and assessing quotations, following up on payment concerns or customer feedback, and overseeing inventory management.
• Sourcing appropriate suppliers from various countries, including but not limited to Japan HQ.
• Taking proactive steps to improve customer satisfaction and providing weekly sales activity reports to the Assistant Sales Manager.
• Performing any other relevant tasks as assigned.

What we are looking for:

• A minimum of 5 years of experience in B2B sales within trading firms or machinery manufacturers of comparable size, excluding large trading houses focused on day trading in commodities.
• Demonstrates a strong motivation and proactive attitude towards engaging potential customers and suppliers to build solid relationships.
• Willingness to travel internationally as needed.

Next Step:

Please submit your updated resume in MS Word format by clicking the QUICK APPLY button.

We regret to inform that only shortlisted candidates will be notified. Please note that your response to this advertisement will constitute informed consent to the collection, use, and/or disclosure of personal data by AlwaysHired, its affiliates and, where necessary, to relevant third parties, for purposes such as job application processing, career advisory, research, and other administrative purposes, in compliance with the relevant provisions of the Privacy Policy available at www.alwayshired.com.sg/privacy-policy.

Liew Jie Ru

EA Licence No: 24C2293

Job Description

At eazy, our purpose is to love what we do, and constantly challenge the status quo. We strongly believe in a good company culture, having “happy” employees, who provide the best customer service.

eazy is looking for an ambitious, engaging relationship builder to join our team. You will be the front of the company and will have the dedication to create and apply an effective sales strategy and forging strong relationships with clients.

Reporting to the Team Lead, Health, the successful candidate will be part of a team of specialists in Employee Benefits insurance that helps to simplify the products, and deliver the protection to the client seamlessly through technology.

A day in the life:

• Providing advice on making a claim and assessing the admissibility of a potential claim
• Handling possible claim appeals and all issues related to client management
• Monitoring and close follow up on progress of claims, update records of customer interaction
• Identifying reasons why full payment may not be made, ensuring accuracy of claim assessment, and resolving customer grievances
• Meeting and maintaining high level of frontline service
• Supporting the Department in daily business operations such as following-up on accurate information and documents from the client for processing purposes and handling Employee Movement Declarations from the client
• Any other ad-hoc duties as assigned

What you need:

• At least a Diploma in Business Administration or equivalent
• Minimum 2-3 years of relevant experience in sales / customer service, or insurance
• BCP, PGI, ComGI, HI certifications is a plus
• Team player, detail-oriented, and accountability
• Good analytical, communication, presentation and time management skills
• A hunger to learn and grow with the firm

What we offer:

• Centrally located office in Anson Road, connected to Tanjong Pagar MRT
• Empowering of People
• Draw your own career map
• Promote Agile working environment with Hybrid work option
• Passion for building and motivating a dynamic competent team
• Collaborative culture that cherishes ideas in a respectful work environment
• Competitive Employee Benefits (flexible benefits, medical and wellness program)

Why eazy

We believe that happy employees are the most productive employees. And that has always been our motto for the office environment.

-Order supplies to stock inventory appropriately

-Verify and endorse all incoming products & raw materials

-Help in the preparation and design of all food and drinks menus.

-Produce high quality plated both design and taste-wise

-Assist in preparation, washing, peeling, chopping, cutting all food ingredients.

-Cleaning the food preparation equipment and other kitchen tools, housekeeping.

-Ensuring the food preparation areas are clean and hygienic.

-Comply with and enforce sanitation regulations and safety standards

-Resourcefully solve any issues that arise and seize control of any problematic situation

-Monitor portion control to meet requests and minimize waste

-Maintain a positive and professional approach with customers

-Ready to work any shift.
-Willing to work on weekends and public holiday

· Must be able to work night shift and split shift

· Must be able to work extra hours or weekend if needed

Mon - Thurs 8:30 a.m. - 6 p.m.

Fri 8:30 a.m. - 5:30 p.m.

Alternate Sat 8:30 a.m. - 12:30 p.m.

Responsibilities:

• Coordinate with Claims Advisors on information and documents to support claims negotiation and settlement

• Coordinate with Customer Service Coordinators to ensure accurate and timely submission of Letter of Demand (LODs)

• Negotiate with insurers on claims offers on behalf of customers (un-insured losses claims, loss of use/rental, etc.)

• Gather, analyse and present evidence/information on complex claims cases to support in getting customers a fair deal on liability judgements and claims offers

• Provide accurate and timely advices on claims offers and updates on status to Claims Advisors and customers

• Ensure timely closure of claims and escalate cases to direct manager on overdue / low insurers’ offers

• Submit Refund forms for claims due to customers and/or companies upon receiving insurers’ payment confirmation

• Provide timely updates and details of insurers’ claims payments to customers and/or companies. Ensure related reports are updated whenever there is a change in case status

• Ensure all claims document/information are organised and updated to ensure easy visibility/tracking and retrievable:

• Sort and place physical files/documents based on category and status of each claim at designated area

• Update related reports/records for on-time tracking of status.

• Submit closed cases to CSCs for secured storage. Assist in such filing where required

• Carry out claims processes diligently to achieve company’s KPIs (Claims Settlement, Accounts Receivables, etc.)

• Actively initiate/participate to improve such processes when required

• Support in updating or provision of such report(s) on bi-monthly basis or other period specified by management

Requirements:

• At least 2 years of working experience handling Motor Insurance

• Minimum GCE "O" level.

• Independent individual who is able to multi-task in a fast-paced environment

• Meticulous, committed and a strong team player.