Job Scope

· Act as the primary point of contact for customers regarding shipment inquiries, order status, and

delivery timelines.

· Handle customer complaints and provide effective solutions in a professional and timely manner.

· Monitor and manage the end-to-end logistics process, including order entry, tracking, invoicing

and confirmation.

· Ensure that customer orders are processed accurately and within the expected timeline.

· Work closely with warehouse, transportation, and 3PL to ensure timely and efficient delivery of goods.

· Communicate with carriers and freight providers to resolve any issues related to shipments, such as delays

or damages.

· Prepare, verify, and maintain shipping documents, invoices, and customs clearance papers when required.

· Generate regular reports on delivery performance, customer feedback, and operations efficiency.

· Identify potential bottleneck in the supply chain and propose corrective actions.

· Escalate critical issues to appropriate departments or management when necessary.

· Gather feedback from customers to improve service quality and logistics processes.

· Stay updated on industry trends and best practices in logistics and customer service.

· Any other duties as assigned by the Reporting Officer

The candidate is responsible for the effective execution of sales processes, managing sales data, implementing strategies to improve sales productivity, and providing insights to enhance sales performance.

Responsibilities:

• Develop and refine sales processes to ensure the efficient operation of the sales team. Identify bottlenecks and implement solutions to streamline workflows.
• Oversee the collection, analysis, and reporting of sales data. Create regular reports to track sales performance, pipeline health, and key metrics.
• Analyse sales performance trends and provide actionable insights to the management and sales teams to improve sales outcomes.
• Ensure all sales-related documents, including contracts and agreements, are processed and compliant with company policies.

Qualifications:

• Bachelor’s degree in Business Administration, Sales, Marketing, or a related field.
• Proven experience (3+ years) in sales operations, sales analysis, or a related role.
• Excellent analytical, problem-solving, and decision-making skills.
• Strong project management skills and the ability to manage multiple priorities.
• Excellent communication and interpersonal skills.
• A detail-oriented, proactive, and results-driven mindset.

• Attend to customer inquiries, quotations, and taking of orders from the customers. Involved in the coordination works for fulfilling the customer's order requirements.
• Develop strong customer relationships through regular visits or timely responses to their queries
• Understand customer's requirements, provide advice and assistance to customers with regard to technical issues
• Responsible for hunting new customers and growth areas
• A self-motivated, result-oriented individual, passionate about sourcing new business clients
• Understand our ideal customers and how they relate to our products.
• Able to work independently, strong initiative as well as a team player
• You will be given a monthly sales target. This target will be revised as and when the Company deems fit.
• Collate and submit sales reports and analysis
• Minimum 2 years of working experience in a Sales role. Relevant experience in Marine Industry is an added advantage
• Possess Class 3 driving license and own a car are preferred.
• Bilingual in English and Mandarin, verbal and written (to liaise with Mandarin-speaking associates and customers)
• GCE A Level, Diploma, and/or above in Sales or any other discipline relevant to the marine industry
• Proficient in IT Skills e.g. MS Office
• Other ad hoc duties as assigned by management
• Knowledge in SAP system is preferred
• Able to start work immediately.

Basic Salary: S$2600 to S$4500 + Allowance

Job Description & Requirements

• Ensure accurate, complete and timely submission of monthly financial and management reports
• Ensure compliance with all finance filing requirements, GST and tax filing requirement, audits, and procedures.
• Handle annual external audit, providing all the necessary clarifications and support to ensure a quality audit process in a timely fashion
• Handling full sets of accounts (AP, AR and G/L), including preparation of journal entries, balance sheets, income statements & other reporting schedules.
• Review monthly reconciliation schedules relating to bank balances, payables, inter-company balances etc.
• Manage the Company's cash flow, cash projection and set action plans
• Perform internal audit on overseas joint venture partners, if required
• Perform inventory stock check
• Ad-hoc duties as assigned by Directors

Job Requirements:

• Diploma/Degree in Finance & Accounting with Good Working attitude
• 3 - 5 year(s) of working experience in the related field is required for this position
• Good interpersonal and ability to manage people and communicate effectively with all level business partners & external auditors
• Strong team player, self-motivated, detailed oriented, proactive and independent

We thank all applicants for your interest and regret to inform that only shortlisted candidates will be notified.

Benefits:

• Basic up to $4400
• Eligible for June and December Bonus

Job Scope:

• Prepare monthly group consolidated cash flow statements to assess and mitigate cash flow risks.
• Handle Trade Finance and Hire Purchase (HP) submissions.
• Manage shipping documents and address discrepancies efficiently.
• Prepare and coordinate board resolutions and minutes related to financial matters.
• Manage FX hedging strategies and monitor borrowing rates.
• Compile Profit & Loss (P&L) and Balance Sheet (BS) analyses to ensure compliance with bank covenants.
• Prepare and submit the monthly treasury report to the General Manager of Finance.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

We regret to inform that only shortlisted candidates would be notified

We wish you all the best in your career search.

Zen Career Pte Ltd | EA License No.: 24C2559

Ong Boon Kuan (Deleon) | EA Personnel No.: R24126412

Job Description:

- Team player, able to work closely within the team leading the team while taking charge of the team members

- Plan and lead the team's operation to achieve company goals

- Perform ad-hoc duties such as operating machineries

sorting, stacking, cutting, trimming, etc.

- Physically fit

- Maintain personal and work place hygiene

- Willing to learn, positive attitude and able to take initiative

- Responsible

- Able to work in cold room environment

- Able to manage team to fulfill operational requirements

- Training to be provided

Working Hours

- 6 days: Mon-Sat

Job Summary:

We are seeking a creative and results-driven Marketing Executive with expertise in digital marketing and content creation to join our dynamic team. The ideal candidate will be responsible for developing, executing, and optimizing digital marketing campaigns, as well as producing high-quality content that aligns with our brand and engages our target audience. This role requires a mix of strategic thinking, creative flair, and analytical skills. Our company provide hybrid working environment.

Key Responsibilities:

1. Digital Marketing:
   • Plan, implement, and manage digital marketing campaigns across various platforms, including social media, email, SEO/SEM, and paid advertising.
   • Monitor and analyze campaign performance metrics, providing insights and recommendations for improvement.
   • Manage the end-to-end process of email drip campaigns for lead nurturing.
   • Collaborate with cross-functional teams to ensure consistency in branding and messaging across all digital channels.
   • Stay up-to-date with industry trends and best practices to keep the company at the forefront of digital marketing.
2. Content Creation:
   • Develop compelling and engaging content for various platforms, including blogs, social media, website, and email newsletters.
   • Manage the content calendar to ensure timely and consistent delivery of marketing materials.
   • Create visual and multimedia content such as graphics, videos, and infographics, either independently or in collaboration with designers.
   • Optimize content for search engines (SEO) to increase organic visibility.
3. Social Media Management:
   • Oversee the company’s social media presence by creating and scheduling posts, engaging with the audience, and tracking performance.
   • Develop and execute strategies to grow social media followers and increase engagement.
4. Brand Management:
   • Ensure all content aligns with the company’s brand voice, tone, and style.
   • Maintain brand consistency across all digital channels.
5. Analytics & Reporting:
   • Use analytics tools to track the effectiveness of campaigns and content.
   • Prepare detailed reports on key metrics and provide actionable insights for future strategies.

Qualifications:

• Bachelor’s degree in Marketing, Communications, or a related field.
• Minimum 1 years of experience in digital marketing and content creation. Fresh graduate with experience in executing digital marketing projects is welcome to apply.
• Proven track record of managing successful digital marketing campaigns.
• Strong writing, editing, and storytelling skills.
• Proficiency in digital marketing tools and platforms, such as Google Analytics, Google Ads, Facebook Ads Manager, and TikTok.
• Experience with content management systems (e.g., WordPress) and graphic design tools (e.g., Canva, Adobe Creative Suite).
• Strong analytical skills and the ability to interpret data to drive decision-making.

Preferred Skills:

• Experience in photo editing and multimedia content production.
• Knowledge of marketing tools (e.g., Mailchimp, Facebook Ads, Google Ads).
• Familiarity with basic web design principles.
• Understanding of B2B and B2C marketing strategies.

· Develope a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

Develop a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

The National Research Foundation (NRF) Medium Sized Centre for Advanced Robotics Technology Innovation (CARTIN) is a joint research center led by NTU with participation from NUS and ASTAR. The center has two research thrusts: Sentient Autonomy and Collaborative Autonomy, and focuses on developing advanced active perception and navigation, collaborative robotics and robots for humans technologies for applications in logistics, manufacturing, and elderly/health care.

CARTIN is looking for a highly experienced and motivated individual to join us a Research Associate to work on a NRF CARTIN project to conduct research on verification of resilience on sensing and control of multi-robot and human systems in a complex operational environment.

Key Responsibilities:

• Carry out literature research on STOA of verification of resilience.
• Develop a formal-method based modeling framework that can capture a variety of operational requirements and performance constraints under uncertain environment, upon which quantification of resilience of sensing and control is feasible.
• Develop an efficient analysis and verification method to evaluate degree of resilience and satisfaction of given requirements and constraints.
• Apply the developed modeling and verification methods in a (simulation/field) testbed for robotic sensing.
• To publish research results in reputable journals and conferences (in particular, ICRA).
• To assist project PI to coach research students.

Job Requirements:

• A Masters degree in relevant fields with past research foci on formal methods, modeling and analysis of complex operations under uncertain environment, control and optimization.
• A strong publication record in relevant fields. Relevant publications in human-robot systems will be a plus.
• Knowledge in modeling, simulation, and analysis of human-robot systems is a plus.

We regret to inform that only shortlisted candidates will be notified.

Job Description & Requirements

Roles & Responsibilities

• Manage change order/ variation claim from subcontractors and prepare change order/ in support of variation order claims to client, and keeping track of all change orders.
• Work closely with Project teams/ various disciplines (Engineering, Construction, Procurement, Subcontractors, etc.) and coordinate the timely contract price adjustment/ claims including internal reviews/ approvals
• Manage full spectrum of respective subcontracting works, measurement/ bill of quantities, cost plus and adjustable items as per claim requirements.
• Works closely with all stakeholders include procurement teams to support timely contract price adjustment
• Ensures all POs and WOs and payments flow from procurement & subcontractor team into the Project Cost Code system
• Prepare tender/ subcontract document, bid/ subcontract checklist and prepare bid/subcontract evaluation and summary
• Ensure main contract terms, project specification and requirements are incorporated in the bid documents and subcontract document
• Monitor, review and check subcontractors’ milestone/progress claims and invoice on timely manner, and coordination with internal cost control/ finance department for payment processing
• Manage/ administer the subcontracts with subcontractors
• Issue work order
• Organise kick off meeting and other ad‐hoc meetings with subcontractors
• Handle and maintain performance securities with subcontractors
• Manage day to day contractual correspondences with subcontracts including contractual letters preparation and tracking of incoming/outgoing letters
• Procure all subcontracting work within budget and in accordance to comply financial guideline
• Monitor subcontracting cost and ensure within allocated budget
• Finalises project final accounts settlement with subcontractors and close out
• Participate in monthly cost review, if required. Manage warranty/ defect claims if any
• Participate in Project meetings, interface with cost control, procurement and others.
• Ad hoc assignment

Requirements:

• Degree in any Engineering disciplines
• 3‐5 years of experience in contracts administration
• Familiar with offshore platforms, modules, FPSOs, jackets, etc. and onshore petrochemical plants will be an added advantage
• Good team player and able to work independently with minimal supervision
• Willing to commit overtime as and when required

Roles & Responsibilities:

• Handle full sets of accounts
• Timely submission of monthly management report and quartery GST reporting
• Liaise with processing team & customers for collection related matters
• Hnadle master record and data validation
• Work closely with processing team on credit documentation and monitoring process
• Ensure docusmentations are prepared in accordance to conditions se t out within the credit approval and in compliance to regulatory requirements
• Processing for GIRO submission
• Manage day-to-day collection status
• Liaise with auditors, tax agents, company secretaries and bankers
• Any other duties as assigned.

Job Requirements:

• At least diploma holder.
• Candidate with prefarable within automotive industry will be an added advantage.
• Minimum 2 years of experience
• Meticulous and able to work independently
• Able to communicate clearly, both written and orally.

**email to be strictly send to [email protected].

· Develope a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

· Develope a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

· Prepare monthly and yearly Financial closing for the Group and its subsidiaries.

· Performs monthly bank reconciliation.

· Monitor and assist on AP & AR transactions.

· Verify Suppliers’ payment & staff expenses petty cash claim.

· Monitor and prepare Revenue analysis, debtor reconciliation & follow up with overdue customers on outstanding payments.

· GL : Prepare & post journal, complete accounting audit schedule & reconciliation.

· Prepare year end closing accounts and audit schedules for audit purposes

· Liaise with the external auditors & attend to their queries.

· Prepare quarterly GST reports.

· Handle day–to-day accounting routine duties – including of creating Bank Receipts , accrual entries for non AR/AP into ERP sys.

· Monthly Aging Report & Sales Report.

· Monthly Invoice and SOA.

· Any other ad-hoc duties assigned.

Hiap Tong Crane & Transport is hiring Credit Control cum Administrative Assistant.

Job scope:

- In charge in calling & liaise with customers to follow up on outstanding payment

- Prepare monthly Statement of Accounts & payment reminder to customers

- Maintaining accurate records of customers' payment history and debt recovery efforts

- Assist in Generating and Sending invoices to customers

- Office administrative & clerical works

- Any other ad-hoc tasks as assigned

Requirement:

- Competent in Microsoft office application

- Possess good working attitude & sense of responsibility

- Excellent communication and negotiation skills

- Strong understanding of credit risk assessment and collections processes

- Detail-oriented, organized, and capable of meeting deadlines.

- Ability to work independently and as part of a team

- At least 01 year of proven experience as a Credit Controller or similar role in finance/accounting

Responsibilities:

You will work directly with sales team in pre-sales situations with the following specific responsibilities:

• Provide presales support for all sales activities including prospects requirement analysis, product demonstrations and other general sales support
• Propose Solution to meet prospects' needs and objectives of buying an ERP system
• Provide consultation and sharing of product information to the sales team
• Prepare Proof of Concepts when required to demonstrate product capability

Continue with after Sales Support to carry out the following:

• Biz Process Studies with key users to close up expectation gaps
• Training to end users on usage of system
• Project tasks monitoring & management till successful Live run.

Requirements:

• Excellent written, verbal communication skills and presentation skills
• Good interpersonal communication skills to work successfully with prospects, customers, and across our departments
• Strong aptitude for learning new technologies and understanding how to utilize them in a customer facing environment.
• Creative approach to problem solving.
• Technical knowledge of IT technology is a Good to Have but not compulsory
• No experience are welcome and remuneration will be rewarded according to your working experiences.
  Only shortlisted candidate will be notified for interview.

Operations and Administration Executive

Job Benefit

● Industry/ Organization Type: F&B

● Position Title: Operation Executive

● Working Location: Sentosa

● Working Hours: 6 days week (Able to work on shift system – Late Shift / Day Shift)

● Salary Package: S$2,800 – S$3,200

● Benefit: AWS + Medical Benefits + Health Insurance Benefits + Meal allowance + Personal Development

● Duration: Permanent

Job Description - Key Responsibilities

● Greet customers and provide a warm and welcoming atmosphere.

● Manage cash and credit transactions accurately and efficiently.

● Provide excellent customer service. Address client inquiries and complaints promptly.

● Collaborate with other staff members to ensure a seamless experience for our guests.

● Assist the Manager in maintaining a comprehensive and up-to-date inventory record for all Kitchen supplies and ingredients.

● Build and maintain strong relationships with suppliers.

● Manage inventory levels to optimize stock and avoid shortages or overstocks.

● Ensure timely and accurate ordering of required ingredients and kitchen materials.

● Contribute to preparation of reports on inventory usage, order history, and stock levels, identifying trends and suggesting improvements.

● Arrange Event

● Answer to appointment call

● Coordinate and arrange VIP room appointment

● Any other ad-hoc duties and responsibilities as assigned

Job Requirement

● Related experience as an operation executive or in a similar role.

● Excellent customer service skills and ability to work well in a team.

● Ability to handle cash and credit transactions accurately and efficiently.

● Strong communication skills, with the ability to answer customer questions and provide recommendations.

● Availability to work flexible hours, including evenings, weekends, and holidays.

● Proficiency in English and Chinese (Mandarin) is required.

● Own the quality of being honest and having strong moral principles.

● Open to Public candidates.

APPLY NOW!!!

● Welcome fresh graduation, O level or Diploma holder.

● Hardworking, team player, responsible, trustworthy and reliable, proactive and takes initiative.

Kindly apply through ANY of the following methods:

● Submit your application by clicking the APPLY button;

● Email your resume to [email protected].

● Or can Whatapps contact : +65 8671 5439/ +65 8628 6818

Hidden Creative Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

We offer competitive pay and a positive work environment with opportunities for growth and advancement. If you have a passion for hospitality and a strong commitment to providing excellent customer service, we encourage you to apply for this exciting opportunity. Work hard and play hard !

Job Description & Requirements

• Assist the team in the development of the overall digital marketing strategy
• Implement digital marketing activities across a broad range of digital marketing channels (SEO, SEM, Social Media, Email, Mobile, Display)
• Manage and maintain the company’s owned media including websites, mobile apps, and email/CRM software
• Manage the creation of relevant and engaging digital content for publishing onto various digital platforms
• Manage social media marketing campaigns
• Manage digital advertising campaigns (SEM, Display, Social, Programmatic)
• Manage SEO campaigns
• Set up conversion, pixel, and event tracking on the website and across various digital platforms
• Conduct research on market trends, brand’s audiences and competitors, and end-to-end consumer journey to drive engagements and conversions
• Analyze digital marketing analytics reports and share insights with the team to develop optimization plans
• Stay abreast of emerging digital tools and platforms, digital marketing trends, new technologies, and share insights with the rest of the team

Objectives of the position:

The Customer Service Executive must be a communicative, analytical and creative team player who can address customers' issues effectively and achieve high levels of customer satisfaction. An individual who monitors responses to customer requests and queries to minimise gaps in customer service delivery while improving customer relationships and experience.

Key Responsibilities:

• Order processing, generate invoices, and credit/debit notes
• Handle shipping documents such as Letter of Credit / FTA forms / Certificate of Origin through Chamber of Commerce
• Shipment arrangement example like liaising with the 3rdparties providing shipping document to both customer & the nominated forwarder for export declaration
• Liaise with customers enquiries, deliveries, stock checks from various plants / provide production lead time
• Handle customer complaints - Liaising with QA / Purchasing Planning / Logistics / Internal factories - process replacement order/issue credit notes for valid claims
• Process and expedite shipments and ensure on-time delivery to customers
• Outstanding order monitoring and checking order status to update customers for any delays
• Adhoc assignments given by Manager

Skills & Qualification:

• Min. Diploma in any field, preferably in Supply Chain Management
• At least 1 to 2 years of working experience in Customer Service in sales/ manufacturing/logistics industry.
• Good written and communication skills
• Good customer handling skills and able to communicate with people of different levels
• Proficient in Microsoft Words and Excel
• Prior experience in the manufacturing/harnessing environment is an added advantage
• Experienced in SAP SD Module is an added advantage

Job Responsibility

· Coordinating and monitoring of Building Maintenance

· Management of suppliers and contractors

· Adhoc secretary support

· To assists in consolidation of stationery purchase

· Admin support to safety

· Assist HR on New Hire onboarding items such as access cards, and maintenance of list of record.

· Assist Internal audits

· Assist License related matters such as BCA, EMA, Bizsafe, Fire certificate & Vehicles

· Assist in other adhoc duties

Job Requirement

· Minimally a ITE/Diploma or its equivalent.

· Knowledge in doing internal memo content

· At least 2 years in administrative task

· Knowledge in MS Word, PowerPoint & Excel

· Able to work independently

· Strong verbal, written, and interpersonal skills

Job Responsibilities

• Collect all relevant information for quotation from the customer.
• Meet customers and get new sales.
• Ensuring that the products supplied meet the client's specifications.
• Conduct alter-sales services.
• Monitor and coordinate all customers’ complaints / corrective action report to QA and other related departments.
• Produce appropriate monthly reports and organize monthly update meetings with General Manager (and management).
• Monitor and promote online platforms.

Job Requirements Education:

• Min. Diploma
• Basic Computer Skills: Microsoft Office

· Develope a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

· Develope a marketing strategy in accordance with the overall company goals and vision

· Understanding Company Products and doing Market Research to identify specific target groups and implement niche marketing strategies

· Grow the social media community

· Implement and manage a multi-channel marketing strategy

· Grow online marketing partners (digital publications or influencers)

· Copywriting and copy editing - Both internal and external marketing materials

· Create and execute highly engaging, Skills and experience in creative content writing

· Cross-platform social media & marketing campaigns (design, call to action and content)

· Manage content - copywriting & design. Handle content schedule and posting of content

· Experience in attaining PR coverage both online and offline

· Simple research work

· Assisting with ad hoc duties as required

Requirements:

· Social media analytics and ads experience is preferred. Social media management and community managers preferred.

· Exceptional communication skills, both written and verbal. Strong written English is a MUST

· Ability to multitask and meet tight deadlines

Job Responsibility:

This role is primarily responsible to execute the day-to-day operation of the Seacabbie operations, under the supervision of the Operation Manager. This is a shift-based role, and involves interaction with the fleet, customers, vendors, and internal stakeholders.

This is a client facing role and is critical in maintaining an effective interface with our clients and serve as link between the client and boat operations.

Additionally, the role is also expected to promote our services to encourage the clients to provide bookings on our platform.

Job Accountability:

Boat Orders

• Monitor/make the bookings for the boat trips based on the client’s requirement as received on our booking platform. Ensure all customer’s orders / enquiries timely and accurately
• Co-ordinate the outsourcing of trips with the approved outsourcing boat vendors
• Handle and understand any client related issues with care and seek immediate guidance from supervisor / manager on duty as required.

Parcels/Off-land Items

• Receive and ensure safe storage of Off land items/parcels received from clients at the terminal (MSP/WCP)
• Follow-up with clients for collection of off- land items as required
• Ensure safe & timely dispatch of parcels to the vessels as per client bookings/instructions

Crew Operations

• Monitor the boat crew duty roster for attendance by ensuring clock-in/clock-out. When required, to coordinate the sourcing of replacement crew as per instruction of operation manager.

Operations

• Monitor the bunker requests and record remaining quantity (ROB) in liaison with boat crew by following the procedure if the boat needs to bunker
• Liaise with multiple parties including customers, agents, service providers boat crew, internal stakeholders to ensure timely and effective completion of orders
• Maintain event data, records, and all related information promptly & accurately in system
• Communicate discrepancies / issues to team supervisor / manager when necessary
• Governs proper handing over and taking over of duties during change of shifts

Self-Development

• Understudy the role of Operations manager and assist in tasks related to operation of fleet when time permits. This role is the first step towards developing the skills required for fleet operations

Miscellaneous

• Any other ad-hoc work instructions / administration duties from supervisor / manager

Educational/Skills Qualification:

Education/Experience

• Minimum Diploma in any discipline; Maritime transportation related qualification is advantageous
• 1-2 years of experience in a logistics coordinator/customer service or similar roles is advantageous
• Fresh graduates are welcome to apply

Interpersonal Skills

• Able to work under pressure in a fast changing and demanding environment
• Self-disciplined, Proactive, responsible and independent and keen attention to details
• A good team player with good interpersonal and communication skills
• Mid-level Proficiency in spoken & written English to enable telephone & face to face conversations and be able to record information related to operations. Spoken Malay language skills are advantageous

Digital Skills

• Comfortably use mobile apps (WhatsApp, messaging platforms, company specific apps)
• Comfortably be able to use computer based applications ( MS office and related tools, company specific software)

*Relevant training will be provided on company specific software’s and apps

Shift Requirements

• 12-hour shifts
• 24x7 operations (including PH, weekends)