About The Opportunity

We are currently seeking experienced Cilent Service Executive for our team. In this position, you will be part of a team responsible for incoming customers/patients queries and delivering superior customer experience through providing assistance/guidance in a timely manner.

What You'll Be Doing

• To manage a portfolio or corporate clients, this position will be the first point of contact and support to the client via emails or calls.
• Troubleshoot and resolve client requests or issues promptly, to coordinate with internal support teams where required.
• Maintenance of Clients' database, including data entry and uploads
• Client implementation and system setups.
• Generate and prepare monthly/ad-hoc Client reports.
• Client contract renewals and upsell of services where applicable.
• Other administrative tasks including but not limited to member card preparation, documentation, filing, etc.
• Assist with Accounts Receivable follow-ups where required.

What We Are Looking for

• Candidates with prior experience with Healthcare Insurance providers will be an added advantage.
• Fresh Graduates are welcome to apply.
• Proficient in Microsoft Office Applications.
• Possess good interpersonal and communication skills.
• Ability to work under pressure.
• Passion for customer service and a good team player.

We regret to inform that only shortlisted applicants will be notified for a virtual interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

Responsibilities:

Maintain working relationships with own clients to ensure that they receive exceptional service and to identify potential new sales opportunities

Identify prospects, set appointments, make effective qualifying sales calls, and manage sales cycle to close new business in all service categories

Coordinate with other sales representatives to ensure that quotas are being met and company standards are being upheld

Identifies and locates new clients through a variety of methods including networking and cold calls.

Develops and implements strategies for sales in an assigned region or industry.

Provides information, quotes, credit terms, and other bid specifications to clients.

Negotiates prices, terms of sales, and/or service agreements; prepares contracts and submits orders.

Collaborates with purchasing departments, managers, and other staff to confirm that orders are processed with accuracy and efficiency and that products are distributed properly.

Periodically prepares and reports results, status of accounts, and leads to manager.

Able to finish monthly sales targets.

Performs other duties as assigned by management.

Requirements:

Excellent verbal and written communication skills.

Excellent sales and negotiation skills.

Thorough understanding of technical aspects in high precision manufacturing industries.

Proven ability to build and maintain relationships with clients.

Proficient with Microsoft Office or related software.

Strong knowledge in high precision components, oil field components and other engineering components.

Strong and deep knowledge about CNC Metal machining services.

Muti linguistic is added advantage.

Minimum degree or diploma in relevant engineering field.

Singapore driving licence is must.

Only for locals (Singapore PR OR Singaporeans).

Roles & Responsibilities

Job Description

. Reporting to the Accountant, your role will be in providing support to the finance department

. Maintain Partial set of Accounts
. Prepare tax invoices

. Maintain AR/AP records

. Posting of receipts & perform banking transactions

. Processing AP payment & Partial HR roll

Job Description

• Full cycle and multiple source recruitment

• Including Singaporeans / WP / SP / EP

• Manpower planning

• Personnel records

• Able to process payroll

Job Requirements

• Min O / A Levels / Diploma (HR)

• 2 years relevant work experience

• Good communication & IT skills

• Organised and meticulous

• Team player with ability to lead and multitask

• Familiar with MOM / ICA / CPF applications / submissions

• Preferably residing in North / West zones

Note: Company transport provided to and fro Choa Chu Kang MRT

Foreign Worker Administration

• Apply, renew, and cancel work pass for foreign workers and update changes. in personal particulars and address of foreign workers via MOM.Update work permit renewal/expiry in the HR system.
• Monitoring movement of passport of foreign worker.
• Purchasing of air tickets when repatriating foreign workers.Update the movement of foreign workers list for the various sites.
• Update the changes in foreign worker accommodation in the system and relevant shared folder timely and ensure accuracies.

Recruitment

• Advertise vacancies on all major job posting sites, and on social media platforms, working with government and recruitment agencies.
• Assist HR Director for recruitments, collaborate with Operations. Managers/Directors and other stakeholders in developing temporary staffing strategies to cover extended absences or extended openings of key positions.
• Review applications to shortlist candidates.
• Conduct initial interview for the shortlist candidates.
• Forward resumes of suitable candidates to the hiring managers for their consideration.
• Arrange interview appointment between the chosen candidate and the hiring managers.
• Conduct reference and background checks if necessary.
• Prepare necessary papers for the hiring process.
• Support recruitments for HR and Operations teams with recruitment. administrative, organizational and logistical tasks.
• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.
• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.
• Coordinating with the HR team to ensure correct procedures followed at all times and operational risks are minimized.
• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.
• Engage with HR team to recommend process improvements as needed
• Maintain accurate record keeping and consistent storage of new hire candidate records.
• Effective and efficient management of day-to-day queries and raising of issues.
• Completing daily, weekly, monthly and quarterly reports as required.
• Conduct new employees’ orientation, exit interviews, referral programs.
• Updating of handbooks, orientations programs and documents templates when required.
• Any other ad-hoc tasks that are assigned.

Requirements

• Diploma in Human Resource Management, Administrative or similar
• Minimum 2 years of experience in related functions
• Good communication skills (written and oral)
• Pro-active manner, willing to offer new suggestions and share
• Knowledge of Foreign Manpower Act
• Familiar with work pass regulations
• Proficient in Microsoft Office/Excel with an eye for details

Foreign Worker Administration

• Apply, renew, and cancel work pass for foreign workers and update changes. in personal particulars and address of foreign workers via MOM.
• Update work permit renewal/expiry in the HR system.
• Monitoring movement of passport of foreign worker.
• Purchasing of air tickets when repatriating foreign workers.
• Update the movement of foreign workers list for the various sites.
• Update the changes in foreign worker accommodation in the system and relevant shared folder timely and ensure accuracies.

Recruitment

• Advertise vacancies on all major job posting sites, and on social media platforms, working with government and recruitment agencies.
• Assist HR Director for recruitments, collaborate with Operations. Managers/Directors and other stakeholders in developing temporary staffing strategies to cover extended absences or extended openings of key positions.
• Review applications to shortlist candidates.
• Conduct initial interview for the shortlist candidates.
• Forward resumes of suitable candidates to the hiring managers for their consideration.
• Arrange interview appointment between the chosen candidate and the hiring managers.
• Conduct reference and background checks if necessary.
• Prepare necessary papers for the hiring process.
• Support recruitments for HR and Operations teams with recruitment. administrative, organizational and logistical tasks.
• Serving as the logistical point of contact for both internal and external candidates at the written offer stage, including interacting directly with the candidates and ensuring signed paperwork is received in a timely manner.
• Managing various aspects of the candidate experience post offer acceptance, including ensuring accurate start dates and compliance of onboarding paperwork.
• Coordinating with the HR team to ensure correct procedures followed at all times and operational risks are minimized.
• Establish positive relationships within the various stakeholders and candidates to assist with the seamless recruiting process.
• Engage with HR team to recommend process improvements as needed
• Maintain accurate record keeping and consistent storage of new hire candidate records.
• Effective and efficient management of day-to-day queries and raising of issues.
• Completing daily, weekly, monthly and quarterly reports as required.
• Conduct new employees’ orientation, exit interviews, referral programs.
• Updating of handbooks, orientations programs and documents templates when required.
• Any other ad-hoc tasks that are assigned.