Responsibilities:

• Executes the social media, online, and offline Marketing strategy and PR of the hotel as directed by the General Manager.
• Handles the hotel's online reputation on all online platforms. The position is responsible for achieving the Trust Score objective of the hotel. Responsible for Online reputation KPIs (Trust Score, number of reviews, % of reviews answered) including responding to all guest feedback and following up with hotel departments on resolutions
• Monitor reviews written by guests on review websites (Number and quality).
• Implement corrective actions to improve touch points with low scores, in coordination with the Departments involved.
• Ensure reviews are answered by the team in a timely and appropriate manner (refer to the guidelines).
• Monitor the hotel's presence on review websites and the relationship with key partners like TripAdvisor.
• Issue monthly reports about the hotel's online reputation through the Online Reputation management tool. The main KPIs are Trust Score, Performance, Popularity, number of reviews, % of answers, and Score vs. Comp set.
• Conduct the channel management techniques, posting reply pace, content and frequency, and guest engagement needs for the department as per the Manager
• Execute the hotel's internal and external Marketing strategy as directed by the Manager.
• Stay up to date with market trends and Social Media and Marketing developments.
• Execute the Social Media strategy in line with the key Marketing objectives: Value proposition, Targets, Channels, Activities, Partnerships, resources & revenue. Key objectives should buzz business and loyalty.
• Establish a hotel presence on selected platforms in line with the marketing strategy and compliant with the brand DNA and guidelines.
• Execute all social media and digital-related promotions to build continuous growth. Manage a fully integrated communications calendar for the Hotel around events, food and beverage, public holidays, and need periods. Translate worldwide and regional tactical campaigns into social media activities. Review content performance on a weekly basis and review future content accordingly.
• Liaise with the Corporate Social Media Team to create specific promotions via social media.

Responsibilities

• Drive initiatives to streamline existing processes for operational efficiency
• Work with the respective operations team in each mall on the implementation of group initiatives to ensure consistency across all malls
• Achieve efficiency and procedural effectiveness through clearly defined SOPs (eg. In-tenancy SOP, Fit-out and Handover SOP, Arrears Management SOP, etc) and compliance with industry regulations
• Improve service standards and increase customer satisfaction in areas of tenant engagement, adequacy of mall facilities and amenities, as well as maintenance and upkeep of the malls
• Work with respective operations teams to gather operational insights for projects under development

Requirements

• Degree in Building, Real Estate or Business
• Strong communication, interpersonal skills and able to work independently
• Proficient in Microsoft Office

• Supervise and lead a team of staff in the section in handling day-to-day financial matters, month-end and year-end accounts closing, including the preparation and/or review of the monthly, quarterly and year-end audit schedules and financial reporting packages
• Responsible for the good quality of the balance sheet
• Review internal charge and reclassification requests
• Review bank reconciliation and resolve reconciling items
• Review miscellaneous receipts and follow up on unaccounted sums
• Investigate and resolve user’s queries
• Responsible for inter-company and related company’s transactions and balances and resolve reconciling items
• Responsible for GST and other statistical submissions
• Liaise with internal and external auditors on audit matters
• Liaise with tax agent on corporate tax and GST matters
• Work with Grants GL teams to resolve issues
• Lead and participate in process improvement projects

Requirements

• At least a Degree in Accountancy or ACCA equivalent
• At least 3 years of relevant working experience, with 1-year experience in a supervisory position
• Higher qualified/experienced candidates will be considered for the Senior Finance Executive/Accountant position
• IT savvy - proficient in Microsoft Office such as MS Word, Excel and PowerPoint
• Hands-on experience with SAP system will be an advantage
• Prior audit experience will be an advantage
• Strong interpersonal, communication and analytical skills
• Meticulous, motivated, committed, resourceful and able to work independently

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599

Warehouse and Logistics Executive @ Medical Device MNC
Location: Mapletree biz City, Pasir Panjang
Salary: 3K
Duration: 6 months
Office hours Monday to Friday

Job Description:

Plan and implement supply chain optimization projects (e.g. warehouse-slotting, route planning)
Oversee inventory procedures
Oversee SLOC management
Top Up Spine Sets
Maintain trackers & Follow SOP
Perform write off for SLOC management on monthly basis
Follow up and monitor pending GRN
Responsible for open GRN to avoid write off during quarter/financial year end
SPOC for issues related to warehousing and transportation
Develop requirements and standards (e.g. packaging, procurement, delivery)
Track KPIs for Warehouse & transportation
Support Billing
Support Ad Hoc work during Weekend

Requirements
- Min Diploma
- Prior experience in supply chain is advantaegous
- Can start work immediately

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

The Job:

• Timely posting of receipts to prevent block orders
• Monitor, analyze and follow up on blocked orders
• Monitor and follow up on AR balances (external and Inter-companies)
• Prepare and post Debit & Credit notes and Journals
• Send Statement of accounts
• Monthly and Quarterly Sales reporting
• Work with Assistant Manager on any ad-hoc duties

The Requirements:

• Min Diploma/ Degree holder with min 3-5 years of relevant working experience
• Proficient in MS Office
• Good communication and interpersonal skills

Interested applicants can send their detailed resumes to [email protected] or call Jane @ 6735 1955.

CEI: R1104482

Jane Lui Jie'en

OBJECTIVES:

• To equip the distributor with the right infrastructure and technology capabilities to keep pace with any anticipated growth in the local market.
• To achieve the sales budget [sell in & sell out].

JOB SCOPE

1. To develop and grow Traditional Trade business [by brand and category].
2. To lead and provide strategic and execution sales plan for distributor and sales force to achieve sales budget and grow market share.
3. To ensure merchandising standards set are met with regards to distribution matrix, stocks weights, coverage, share of shelf and in-store visibility of Kao range of products.
4. To manage Key Account for Provision, Mini-Marts, Chinese Medical Hall, Beauty Stores, Traditional Departmental stores, Institution and other New Business Opportunity to drive sales. This shd be aligning with the sales budget and strategy.
5. To provide the sales support in areas related to promotions, product staging and other related activities.
6. To monitor closely on the monthly [sell in and sell out] sales and with the planned activities.
7. To manage a team of 4 Kao exclusive Sales Reps for Traditional Trade and work closely with the distributor Management.
8. To manage stocks inventory holding at the trade and distributor level.
9. To conduct pre / post promotion evaluation to assess effectiveness / ROI and identify growth drivers for the business.
10. To evaluate competitor activities and market trend to maintain competitive edge.
11. To conduct Weekly Operational Review and Quarterly Business reviews with key customers.
12. Work with internal teams (Market, Trade Marketing, Customer Service, Finance etc) to ensure timely and accurate delivery of products and services to the distributor
13. Any other duties assigned from the Management.

QUALIFICATIONS:

• Diploma in Sales Management or experience equivalent with minimum of 3 – 5 years relevant experience in a Traditional Trade capacity; preferably in the FMCG environment.
• Strong leadership skills, selling skills and good ability to influence people.
• Responsible, positive, works with discipline and integrity.
• Must possess own vehicle.

Location: Tuas (Walking distance from Tuas Link MRT)
Working hours: Monday to Friday (8.00 am to 5.15 pm)
Salary: Up to $4K

Job Scope:

• Be responsible for daily operations of the online QC support of UM Plant.
• Promptly address customer feedback or complaint to prevent recurrence.
• Manage QC lab tech scheduling and plan work force utilization to ensure efficient use of resources
• Track and assist department in achieving KPIs
• Ensure that products are effectively inspected/tested, and that product/process quality data conformed with specifications
• Ensure continuous compliance to Good Manufacturing Procedures
• Monitor and analyze process / product outputs, identify systemic problem / opportunity areas, provide data to the divisional team(s), and work with team members to drive process improvement project towards zero-defect quality performance.
• Resolve process related to quality issues, ensure corrective action plans are initiated and monitored
• Manage efficiency and safety in the laboratory.
• Ensure timely review batch records and release of finished products upon completion of testing and inspection.
• Lead to review effectiveness of corrective & preventive actions (CAPA) system.
• Supervise QC laboratory operations.
• Coordinate with other departments and conduct investigations as an area expert for appropriate discrepancies.
• Assist in developing departmental strategic staffing plans and justifications for headcount and capital equipment requests.
• Promotes laboratory safety working culture. Review opportunity to achieve zero incident.
• Perform as SAP Superuser for Quality function.
• Manage QA System sustainability.
• Lead to attain food safety management system certification, ie. ISO22K.
• Lead to plan and organize regular audits to the production and quality operations for compliance as well as to co-ordinate and document corrective action programs
• Lead to review Change Management, Audit management and CAPA Management are effective.

Job Requirement:

• Min. Degree in Food Science or any relevant
• Experience in the food Manufacturing industry
• Min. 3-4 years of experience preferably in food manufacturing

For interested applicants, please send your updated resume to: [email protected]

All candidates’ information will be treated with the strictest confidence

Melissa Zhang Zhiqi (Mezzo)

R2197564

Recruit Express Pte Ltd

99C4599

Description
We pride ourselves to provide quality services as a leading recruitment consultancy in Singapore. We are looking for dynamic, driven and focus individual to join our distinctive team in driving the business development strategy and recruitment processes for our clients. If you think you can take up the challenge as a professional Recruitment Consultant in this ‘people oriented’ field, do not hesitate, come and join us!

Responsibilities:

• Handle full suite of recruitment activities from sourcing, coordinating, interviewing, assessment of candidates to job offering and onboarding for all positions
• Drive the recruitment process by actively sourcing for talent in the related fields
• Involve actively in Human Resource activities with regards to Hiring and Managing of potential candidates
• Provide career advice to candidates and clients with regards to current market trend
• Propose and negotiate business model / plan with targeted clientele pool
• For successful candidates, Recruit Express offers an attractive remunerations, comprehensive training and a dynamic working environment and exciting opportunities to develop a rewarding career!

Interested in the above role! Please send in your CV to [email protected]

EA Personnel: Denyse Nicole Tan Shuqin
C.E.I : R1333503
Company Registration No: 99C4599

We regret that only shortlisted candidates will be contacted.

Job Responsibilities:

• Oversee and responsible for intercompany and related-company daily operating processes and reporting.
• Review monthly inter-companies’ reconciliations to ensure prompt follow-up in accordance to the MOU.
• Review postings to ensure transactions are posted in accordance to policies and procedures.
• Review accrual journals for month-end and year-end closing, adhering to the timeline provided by institution.
• Supervise, train and manage staff including setting of KPIs and conducting appraisal sessions.
• Review work processes to promote efficiency and to strengthen internal control procedures.
• Other ad-hoc duties as assigned.

Job Requirements:

• Degree in Accountancy or equivalent
• Experience in SAP is preferred
• Proficient in Microsoft Office
• High integrity, meticulous and proactive
• Independent, self-driven with the ability to multi-task to meet deadlines
• Strong interpersonal, communication and analytical skills
• Customer service orientated

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

(Potential conversion to permanent employment, contingent on performance and business needs)

Responsibilites

• Negotiate lease renewals with tenants
• Prepare and finalise lease agreements and other leasing related documentation
• Work with appointed agents to source for suitable tenants
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements

• Diploma in Business or any other relevant disciplines
• Minimum 3 years of experience in managing lease administration and renewals

The Opportunity:

Adecco is partnering with a German confectionery client to hire an Marketing Project Executive to join their business for a 9 months to 1 year contract for maternity cover! The successful candidate will report to the Business Unit Director, and work closely with Germany HQ on project implementation for new product launches, by preparing product artwork specifications and maintaining pricing information in the internal system.

• 9 months to 1 year contract for a maternity cover
• Work Hours: Mon - Fri, 9am - 6pm
• Work Location: Central
• Basic salary up to $4,000 / month + 1 month completion bonus!

The Job:

• Liaise closely with the Germany HQ and key stakeholders in Australia & New Zealand
• Monitor and coordinate project implementation to ensure successful product launches meet legal requirements and timelines
• Collaborate with Germany, legal teams, and regional customers to prepare product specifications and ensure product packaging artworks comply with legal standards
• Enter sales forecast data for new product launches and maintain pricing information in SAP system
• Review contracts, and prepare reports, presentations, and supporting materials

The Talent:

• At least 2 years of experience in the FMCG industry is a plus
• Proficiency in SAP system is an added advantage
• Strong analytical skills, ability to drive operational processes and work independently
• Meticulous coupled with the ability to handle data entry efficiently
• Strong communication skills to liaise effectively with global stakeholders worldwide

Next Steps:

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package.
• Apply through this application. We'd love to hear from you!
• We regret that only shortlisted candidates will be contacted.

Client Care & Store Operations Executive

OVERALL MISSION:

Our client is a renowned luggage brand recognized for its innovative design, durability, and premium materials. As a Client Care and Store Operations executive, you are the operations support for the store team. Your role will encompass client care, general operations, and any extra support that the store team will need on a day-to-day basis.

Ø Luxury Retail Brand under Top Tier Group

Ø Attractive Salary Package (Basic + Commission)

Ø Location: Town/Central

Ø Permanent/Full Time Position; 5-days work week, One weekend off and One off on Monday

DUTIES & RESPONSIBILITIES:

Client Care

- Manage all calls into the store including missed calls.

- Respond promptly to all customer related emails or to forward them to the respective stakeholders.

- Keep accuracy of RMS, Repair folder and physical repair suitcase

- Organize BOH repair section and keep all repairs neatly in the correct locations

- Check all completed repairs to make sure repair work is finalized properly and communicate with repair clients for repair updates and pick up

- Perform in store quick fix and repair

Stock Management

- Maintain the stock inventory in a perfect condition ensuring an efficient and logical organization of all stock rooms (product and packaging)

Administration

- Monitor store maintenance

- Liaise with HR Administration and payroll on rosters/time sheets/payroll systems and other needed information

General duties

- Attend to clients with regard to sales assistance during peak hours or as and when needed.

- Follow the company’s policies and procedures

PROFILE:

- Able to work under pressure in a fast-paced environment

- Strong communication and interpersonal skills

- Strong sense of responsibility and ownership

EA Personnel #:R23116889

EA Licence #: 22C1376

We are seeking a dynamic and results-oriented Marketing & Communications Executive to join our team for a 1-year contract, with the potential to convert to a permanent position based on performance. In this role, you will be responsible for developing and executing strategic marketing and communications plans to raise awareness and adoption of our innovative job search app. You will be a key player in driving leads, engagement, and ultimately, app downloads and usage.

Responsibilities:

• Develop and implement comprehensive marketing and communication strategies for the job search app, aligned with overall business objectives.
• Create engaging and informative marketing materials, including: Website content and blog posts, Social media content and campaigns, Email marketing campaigns, Brochures, flyers, and other promotional materials
• Manage and execute marketing events, webinars, and workshops to showcase the app and build brand awareness.
• Track and analyze marketing campaign performance, including website traffic, lead generation, and app downloads.
• Conduct competitor analysis and identify market trends to inform marketing strategies.
• Stay up-to-date on the latest marketing technologies and trends.
• Collaborate effectively with internal teams, including product development, sales, and PR.
• Manage and execute assigned budget effectively.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• Minimum 2 years of experience in marketing and communications, ideally within the technology or job search industry.
• Experience with content creation across various digital platforms (e.g., social media, websites, email).
• Experience with project management and event planning.
• Excellent analytical and problem-solving skills.
• Ability to work independently and as part of a team.
• Strong organizational skills and the ability to meet deadlines.
• Proficiency in MS Office Suite and marketing automation tools.

We regret that only shortlisted candidates will be notified.

• Monitor inter-company customer accounts, such as follow up on and resolve long outstanding invoices, including obtain certified true copy invoice.
• Prepare monthly inter-companies balance / transaction reconciliations, where necessary perform clarifications with relevant parties
• Quarterly prepare inter-company balances confirmation and follow up with confirmation replies and reconciling items
• Prepare and post inter-companies accrual journal (both seller and buyer)
• Perform cost allocation at month-end
• Perform monthly Inter-company netting
• Prepare audit schedules / reports
• Other ad-hoc duties as assigned.

Requirements

• Minimum Diploma or Degree in Accountancy or equivalent
• Experience in both Accounts Payable and Accounts Receivable; Candidates with group accounts experience are welcome to apply
• Customer service oriented with good service attributes and team spirit to achieve win-win outcome
• Independent, self-driven with the ability to multi-task to meet tight deadlines
• High integrity, meticulous and proactive
• Strong interpersonal, communication and analytical skills
• Proficient in Microsoft Office
• Experience in SAP is preferred

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities:

• Participate in programme accreditation and management;
• Administer and maintain a conducive educational environment;
• Plan and organise the resident recruitment and selection exercise; and
• Assist with faculty appointment and development.

The Programme Coordinator would also be provided with opportunities to be involved in other intra- and inter-departmental projects to achieve the institution's vision, mission and strategic objectives. This would be done by matching the aspirations and competence of the Executive to the needs of the projects.

JOB REQUIREMENTS

(a) Education/Training/Experience

• Bachelor’s degree with minimum 3 years of work experience
• Prior work experience in the education administration or healthcare industry is an advantage
• Proficiency in Microsoft Office applications is essential

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities

• Assist in the Request of Funding Proposals to financial institutions
• Review and recommend financing proposals, legal documents and activation of financing facilities
• Prepare loan drawings/rollovers and ensure timely loan interest payments
• Monitor and review the covenants across the secured debt facilities and negotiate amendments and waivers with the lenders where necessary
• Develop, review and update debt management policies, processes and controls

Requirements

• Degree in Accountancy, Finance or equivalent qualification
• Minimum 3 years of relevant experience in debt financing
• Detail-oriented, independent and analytical with good problem solving skills
• Strong communication, organisational and time management skills
• Proficient in Microsoft Office

Responsibilities

• Prospect for new tenants and work with appointed agents to source for suitable tenants
• Responsible for negotiating lease renewals
• Finalise lease agreements and other leasing related documentation
• Conduct competitive market research and monitor market trends
• Liaise with tenants and building occupants on leasing and tenancy related matters

Requirements

• Degree in Real Estate, Business or any other relevant disciplines
• Fresh graduates are welcome to apply for entry role

Responsibilities:

• Facilitate key actions involving tenants, such as engaging tenants and/or representatives for marketing initiatives during their tenure with Far East Malls, serving their business requirements and enabling marketing efforts, regular meetings with tenants to understand their business needs, directions and future growth plans, etc
• Perform engagements, communication and maintain good landlord-tenant relationships to ensure tenant retention within Far East Malls portfolio
• Track and analyse participation and performance of tenants
• Execute established standards of customer (tenant) service, such as onboarding, service feedback processes, etc
• Handle enquiries and leases for atrium and advertising spaces across Far East Malls

Requirements:

• Bachelor in Marketing, Mass Communications or any other equivalent discipline
• Minimum 1 year of experience in marketing and/or tenant engagement
• Strong project management, analytical and communication skills
• Proficient in spreadsheets and presentation tools.

• Perform receipt and bank posting in the system accurately and promptly on all payment modes
• Ensure payments are properly accounted and promptly updated in the system
• Follow up on unidentified cheques and GIRO Payments when required
• Responsible to perform bank reconciliations and ensure closure of GL accounts
• Liaise with patients/ customers on payment matters
• Other ad-hoc duties as assigned.

Requirements

• At least Diploma in Accountancy or equivalent
• Higher qualified/experienced candidate with will be considered for the Senior Assistant Executive Position.
• Proficient in Microsoft Excel; SAP experience would be an advantage
• Possess good communication and interpersonal skills
• Meticulous, able to work under pressure and within tight deadlines
• Customer service orientated with good team work spirit.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Responsibilities:

• Participate in space planning and detailed design process for new retail and mixed-use projects as well as AEIs of existing malls
• Review and evaluate retail mall planning requirements and layout design for new projects and asset enhancement initiatives (AEIs)
• Assist to formulate mall-specific shopfront and signage design guidelines for new projects and existing malls alike
• Assist to curate tenancy fit-out design guidelines (to be applied across all FEO malls) as and when necessary, to be keep abreast with current market best practices
• Ensure well-designed tenancy fit-outs across the mall through coordination with Retail Operations and Central Engineering team, as well as consultants and contractors where necessary

Requirements:

• Related degree in Interior Design / Interior Architecture
• Team player who is adept in working collaboratively and independently where necessary to drive desired outcomes
• Strong interpersonal and communications skills
• No prior experience is required for entry-level roles

KEY RESPONSIBILITIES

Participating in internal audit reviews, risk and controls self-assessment, internal controls testing, compliance reviews, business process review and risk analysis, provide value-added recommendations.

For internal audit review:

• Prepare and develop a work-plan by identifying high-risk areas to be examined for the audit assignment.
• Organize, manage and coordinate the field audits as follows:
• Review the key business processes.
• Review the root cause of the key issues identified during the audit and establish the seriousness of the discoveries.
• Determine the risk implication and recommend appropriate improvement measures (with consideration of business practicality).
• Conduct process review to identify possible area of weaknesses, potential conflict of duties, deliberate non-compliance and likelihood of high risk control lapses.
• The review of key business processes will include but not limited to the following:
• Sales Cycle Management – sales order processing, credit control, receivable administration and sales return.
• Purchase Cycle Management – supplier management, material requirement planning, purchase order processing and payable administration.
• Inventory Cycle Management – inventory turnover analysis, consumption analysis, stocks aging administration and quality control of aged materials.
• Cash Cycle Management – segregation of receipt and payable duties, proper authorization of payment, cash conversion cycle analysis.
• Follow-up on the implementation of audit recommendations.
• Ensure consistency in the use of audit methodology and support the strengthening and improvement of audit processes.
• Maintain excellent working relationship with auditees and senior management in order to resolve issues as they arise and provide practical solutions.
• Consolidate the audit findings for presentation to NPX management at audit exit meeting and prepare the audit report.
• Helping stakeholders to design and operationalize risk management framework
• Leading compliance reviews, design and operationalize compliance management framework
• Delivering projects from planning to closure and perform first review of team member’s work.
• Support ad-hoc projects as directed by the department manager.
• Coach team members

JOB REQUIREMENTS

• This position will be based in Singapore
• Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in Engineering (Chemical), Business Studies/Administration/Management, Finance/Accountancy/Banking or equivalent.
• At least 2 years of working experience in the manufacturing environment, service industry or public accounting. Those with knowledge of risk assurance management, operational and internal control areas, supply chain management, internal audit are preferred.
• Meticulous, highly analytical, process-driven individual with the ability to work both independently and as a team member.
• Computer literacy in ERP system (i.e. SAP), Microsoft Office and other business-related software will be advantageous.
• Frequent traveling is required (approximately 50% of the time).
• Good communication skills in English and Chinese, both written & spoken, are required for this role in order to liaise with China-counterparts.

Roles & Responsibilities:

• Manage on-boarding and exit processes, including orientation, confirmation, exit interviews etc
• Maintain and upkeeping of all employees records/ personal files to ensure proper documentations
• Assist with day to day operations of the HR functions and duties
• Deal with employee requests regarding human resources issues, work passes, rules, and regulations
• MOM Surveys / HR reportings
• Properly handle complaints and grievance procedures
• Payroll data consolidation to be sent to Payroll team
• Assists the Human Resources Manager on HR special projects as needed and help manage the process of HR policies and projects

Requirements:

• Diploma/Degree in HRM or related field
• Min 2 years’ experience in human resource function in a similar capacity, preferably in F&B / Retail industry/ Fast paced
• Good knowledge of industry practise & MOM Laws
• Independent, proactive, resourceful and strong team player with solid analytical, communication and interpersonal skills
• Familiarity with "SAP/Success Factor" will be an added advantage.
• Able to start work immediately.

JOB SUMMARY

• Supports Outpatient Management Unit (OMU) managers to plan, manage and propagate PSA core knowledge and skills training so as to advance and improve PSA practices in accordance to the institution needs and service direction.
• Delivers effective training for Specialist Outpatient Clinics (SOCs) staff.
• Assists in the development of PSA Propel training curriculum and prepare training manuals, guides and materials for SOCs to ensure staff members develop and maintain a thorough knowledge that is required for SOC operations.
• Supports Manager in collaboration with IT department and Human Resource Development to enhance the quality of education for PSA and trainees.

MAIN DUTIES AND RESPONSIBILITIES

SPECIFIC

1. Training of SOC Patient Service teamsPlans, organizes and delivers PSA Propel training for outpatient PSAs.
   Assists in the development and review of training curriculum and assessment for PSA Propel training to ensure the outpatient PSAs have relevant competencies to support SOC operations.
   Communicates and performs trainees’ evaluation to ensure that training goals are met.
   Evaluates and reviews trainees’ post-course performance and provide support to implement appropriate corrective measures if necessary.
   Provides systems know-how to facilitate new system user training and give guidance and support to the staff during new system roll-out.
   Provides training support for new policies or systems roll-out if required.
   
2. Outpatient IT Systems Administration
3. Creates and maintains outpatient IT system user training manuals.
   Participates in SOC-related improvement initiatives and projects.
   Supports system enhancements for process improvement.
   Engages various internal and external stakeholders/agencies to collate the project/ enhancement scope, specifications and assist in planning the infrastructure of the projects for testing and training.
   Provides support for institution or cluster-wide outpatient IT systems upgrade or new services roll-out.
   Participates and represents SOCs in UAT at the hospital and cluster level.
   
4. OMU Administration
5. Plans and coordinates SOC workgroup meetings and record minutes of meeting.
   Supports OMU administrative duties when required.
   Assists in collating information and data across outpatient setting, as required.
   Supports Supervisor to ensure proper documentation of policies and information.
   

GENERAL

1. Participates in quality improvement projects at Hospital/Department level.
2. Demonstrates good interpersonal skills with the public and staff.
3. Supports clinic corporate events and compile name list for training purposes.
4. Highlights issues related to outpatient processes to the Clinic Managers.
5. Assumes additional responsibilities as assigned by Supervisor.

Requirements:
- Min N Level/Diploma/Nitec
- Able to commit long term
- Prior patient service associate work experience
- Comfortable with patient interaction, strong interpersonal skills

If interested, please email me at [email protected]
➖
Alex Goh Hock Leong
(CEI.No: R1763413 l Recruit Express Pte Ltd (Healthcare & Life Science) | 99C4599)

We are looking to hire someone who can improve how our people work, behave, engage and grow with us through robust human resource policies and programs that will help weave the overall cultural fabric within Xtremax and lead to an employee experience that attracts and retains the right talent.

• Perform and support day-to-day HR activities including recruitment, onboarding, probation, confirmation and offboarding.
• Administer full spectrum of payroll administration ensuring accuracy and compliance. Manage the statutory payment submission and claims (CPF, FWL, IRAS (IR21, IR8A), NS claims, Government-Paid Maternity, Paternity, and Childcare Leave). 
• Manage employee records and handle employment-related issues such as renewals, cancellations, and tax clearances for foreign employees. 
• Prepare HR/Payroll reports and statistics for monthly reporting. 
• Handle statutory survey submissions and participate in ad-hoc payroll audits. 
• Support performance review processes including compilation of increment and bonus payouts.
• Point of contact for queries relating to payroll and compensation matters.
• Support all HR initiatives that will benefit the company and employees. 
• Maintain good relationships with employees, internal and external stakeholders.

• Minimum Diploma holder or equivalent. 
• Minimum of 2 years of experience in payroll administration. 
• Knowledge of Infotech payroll software is preferred.
• Well-versed in Singapore Employment Act and MOM guidelines.
• Self-starter with positive attitude and can-do spirit and is a valued teamplayer.
• Support all HR initiatives that will benefit the company and employees. 
• Maintain good relationships with employees, internal and external stakeholders.

Responsibilities

· Responsible for providing strategic level/long-term planning

· Drive continuous improvement projects to optimize operations and improve productivity to meet and exceed business objectives; work on strategic projects that have total building and network-wide impact.

· Effectively leverage the Operations and Area Managers to solicit ideas and understand problems and challenges

· Anticipate needs; make administrative decisions and requests for information

· Domestic and international travel logistics management, trip preparation and expense reporting

· Forecast and manage budgets and team procurement

· Coordinate department facility operations, including space planning and office moves

· Daily team support including: new hire set up; purchase of goods & services, process invoices

· Ensure compliance with administrative operations policies and procedures

· Develop and prepare reports and maintain database

Requirements

· Min dip/deg in any discipline

· Ability to work in a fast pace environment

· Team player and collaborator

· Excellent communication skills

· No experience needed, training will be provided

If you are interested in any of the positions, do kindly drop your most updated resume to [email protected]

Thank You.

Victoria Yam Wen Ting

R21103142

Recruit Express Pte Ltd (Healthcare & Lifesciences Division)

EA License: 99C4599