After Sales Executive

by Charmaine Soh [R24122333]

Benefits:

• S$3000 basic +++++++++++
• 5 Days work week (Monday to Friday, 9am to 6pm)
• Company transport available (Pioneer, CCK, Potong Pasir, Yee Tee )

Responsibilities:

• Arrange export shipment to distributors/customer from YASC (Drop shipment and Export shipment)
• Prepare and handle commercial documentation like invoices/ delivery orders/shipping documents, etc using in-house systems RPMS
• Coordinate shipments / cargo collection with warehouse department
• Prepare certificates required for shipments (SMF/COO/COQ etc)
• Prepare Letter of Credit submission to bank
• Liaise with external vendors like freight forwarders, clearing houses, 3rd party logistics, delivery contractors, etc.
• Process manual purchase orders and shipping instructions to other vendors in Japan/America/Europe/China/Indonesia/Thailand/India
• Negotiate rates and contracts to optimize delivery load and cost
• Plan and monitor inbound shipment/freights from overseas and local suppliers
• Track and monitor cost of unloading and loading
• Investigate claims made by distributors for any shortages, mis-supply, defective parts, etc with warehouse person in charge
• Prepare orders and monthly reports when necessary

Requirements:

• Nitec & above
• Min 3 years of relevant experience

Responsibilities:

• Ideate, prioritize, and define requirements based on market and customer insights.
• Analyze trends, assess technology, and generate product concepts.
• Define competitive positioning and USP.
• Execute NPD plan within timelines, aligning Scrum teams via Agile.
• Source manufacturers, liaise with formulators, and ensure regulatory compliance.
• Conduct efficacy, safety, and stability tests with manufacturers.
• Finalize product specs, labels, and packaging with relevant teams.
• Research pricing, create costing data, and present to management.
• Provide technical support to Marketing and conduct product training.
• Monitor industry trends, competitor actions, and product performance.
• Manage product improvements and corrective actions with manufacturers.
• Ensure compliance with standards and support company goals with additional projects.

Requirements:

• Degree in Nutrition/ Chemistry/Pharmacy or equivalents.
• Minimum 1 year of experience in product development or management within dietary supplements or health food.
• Proficient in product/project management, with strong planning and time management skills.
• Resourceful, analytical, and effective at problem-solving.

_______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Company Description

At MCI Career Services Pte Ltd, we take pride in our reputation as leading and trusted leader in recruitment and human resources and committed to deliver dedicated and genuine service to our candidates and corporate clients. We specialised in providing manpower, outsourcing, HR/Payroll support services to a plethora of industries.

MCI Group of Companies, collectively known as a group has multiple subsidiary companies such as MCI Consulting, MCI Outsourcing and MCI Event and Production Pte Ltd. As an Enterprise 50 company, we are the expert in sourcing and placements of local staff with an emphasis on permanent, temporary and contract placements.

We are proud to announce that MCI Outsourcing Pte Ltd has been awarded with the Gold Award for Best Recruitment Firm – Outsourcing Solution at the prestigious HRM Asia Readers’ Choice Awards 2023.

We welcome you to join our team of over 50 recruitment consultants and business support executives and we look forward to working with you to drive MCI to a greater success !

Company Culture

We embrace highly driven talents who enjoys working in a culture that promotes collaboration and innovative solutions.

Perks of working at MCI Career Services

• Accessibility: 5 mins walk from Jurong East MRT
• Engagement & Celebrations: Birthday Celebration, Team Bonding, Dinner & Dance (D&D), Corporate Social Responsibility (CSR), Festive Celebrations etc.
• Leaves: Annual, Medical, Birthday, Festive Leaves etc
• Work Flexibility: Flexi Work schedule
• Recognition & Awards: Promotions, Top Sales, Appreciation Award, Monthly Commission etc
• Wellness: Comfortable massage chairs and therapeutic mini S.E.A aquarium for you to unwind and relax

Job Responsibilities:

• Build strong knowledge of sales processes and product offerings
• Identify and qualify new inbound and outbound sales opportunities
• Conduct customer calls to qualify prospects and schedule introductory meetings for the Sales team
• Partner closely with Sales to strategically penetrate key accounts
• Nurture early-stage opportunities to develop future sales pipeline
• Maintain accurate lead and prospect activity records to ensure effective lead management
• Engage with clients to understand their hiring requirements, follow-up closely on client’s job order fulfilment and expectations
• Enhance customer-centric sales skills to deliver exceptional customer experiences

Requirements

• Possess at least a diploma or degree, preferably in business-related fields
• Candidates who have no experience but are interested in sales and business development are welcome to apply
• Training will be provided for candidates who do not have experience in business development and/or sales
• Strong organizational, communication skills, attention to detail and willing to learn
• Candidates should be results-driven, with a commitment to meeting the company’s sales targets

If you have what it takes to perform the responsibilities of a Business Development Executive and is interested to learn more about us, kindly click to APPLY NOW. If you do not possess the above experiences, your application will still be considered on individual merits and you may be contacted for other job opportunities.

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified.

Ong Jun Kiat

Registration Number: R23117387

EA License No: 06C2859 (MCI Career Services Pte Ltd)

Responsibilities:-

• Support the management and delivery of SG Cares programme-funded initiatives, ensuring all key performance indicators (KPIs) are met. Oversee operational risk, quality assurance, and compliance to maintain the integrity and impact of volunteer-led programmes.
• Build and maintain strong relationships with key stakeholders, including community partners and volunteers, using various engagement platforms. Lead the planning and execution of volunteer recognition and engagement activities to foster a positive, motivated volunteer base.
• Assess and plan for the charity’s volunteer manpower needs, identifying required skills and competencies. Ensure volunteers are equipped with the necessary training and resources to fulfil their roles effectively.
• Identify and cultivate potential sources of volunteers, managing volunteer enquiries and addressing feedback to ensure a seamless, supportive volunteer experience.
• Develop and implement strategic outreach programmes and activities to recruit new volunteers, raise awareness, and expand the charity’s volunteer network, ensuring alignment with the charity's mission and operational goals.

Requirements: -

• Minimum Diploma in social work or its equivalent.
• Experience in the social service sector will be an advantage.
• Passionate to work and interact with seniors in the community.
• Strong inter-personal skills and ability to manage and motivate a pool of volunteers.

Key Responsibilities:

1. Manage and maintain the company brand image across various platforms.
2. Develop marketing plans and assist with department-level strategies.
3. Coordinate with outsourced media agencies, provide creative input, and follow up on project timelines.
4. Collaborate closely with the management, organizing and implementing strategic ideas provided by the executive team.
5. Monitor market trends, gather competitive insights, and contribute to improving brand presence.
6. Support planning and execution of promotional events and campaigns.

Requirements:

1. At least 2 years of relevant experience in marketing or brand management.
2. Strong organizational and project management skills to coordinate between teams and external partners.
3. Ability to gather and structure ideas effectively, turning concepts into actionable plans.
4. Experience liaising with external media or marketing agencies is a plus.
5. High level of creativity and ability to provide fresh ideas and inputs.
6. Strong communication skills, both verbal and written, with proficiency in Mandarin to facilitate communication with colleagues and partners.

This role offers significant career advancement opportunities, with a focus on personal development and direct collaboration with company leadership.

RESPONSIBILITIES

● Handle Pre-Qualification requests / enquiries / tenders and submit quality response / bid proposals on time to Customers

● Organise and coordinate Tender Process between various departments

● Set up Bill of Materials, drafting & compiling tender packages per tender specifications and requirements.

● Compile Tender Clarifications (commercial & technical) for submission to clients

● Prepare Costing Sheets for equipment and services

● Present Financial Sheets for management’s approval on price strategies

● Perform contract review of awarded contracts to ensure no discrepancies compared to submitted proposal.

● Arrange for the handover of the awarded contracts to the Project Department

● Prepare and process shipping documents for project shipments

● Provide clerical and administrative support to Commercial Department.

● Ensure good housekeeping with efficient filing system.

● Develop and maintain good working relationships with various internal departments, vendors, plant and external sales in support to the obtaining cost and market information.

● Having a balance to win orders and yet making sure that company profitability / interest is In-line and compliance with directions and policies from management and company.

● Any other ad-hoc duties as assigned.

PRE-REQUISITES

● Degree/Diploma in a technical discipline.

● Familiar with the tendering process for Oil & Gas industry

● Equipped with 3 - 4 years prior experience, Surface Wellhead and Xmas Tree experience is preferred

● Able to read and decipher technical drawings will be advantageous

● Proficient in Microsoft Office (Word, Excel, PowerPoint)

● Detailed and meticulous

● Good team player while able to work independently

Job Brief:

We are looking for a competitive and trustworthy Sales Executive (Projects) to help us build up our business activities.

Job Purpose:

Working as part of a dynamic and vibrant team; the incumbent works towards achieving personal and group sales for the company. The job is based on setting up a strategy and executing vis-à-vis servicing of existing accounts; finding new prospects and sales leads and converting them into recurring customer.

Sales Executive responsibilities include discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction. If you have excellent communication skills and feel comfortable reaching out to potential customers to demonstrate our services and products through email and phone, we’d like to meet you.

Main Areas of Responsibility:

• Exploration of new customer base & key account management
• Accountable for monthly and yearly sales forecast
• Conducting market research to identify selling possibilities and evaluate customer needs
• Actively seeking out new sales opportunities through cold calling, networking and social media.
• Setting up meetings with potential clients and listening to their wishes and concerns
• Site survey and works coordination
• Provide quotation and engagement with customer up to sales award
• Aptitude in delivering attractive presentations
• Project coordination [as when required]
• Selling Product/Services principally; 1) Relocation 2) Packing/Crating 3) 3PL – Warehouse & Transportation 4) Machine/Equipment Installation
• Adhoc tasks as and when required

Requirements and skills

• Proven experience as a Sales Executive or relevant role
• Proficiency in English
• Excellent knowledge of MS Office – EXCEL, POWERPOINT
• Hands-on experience with CRM software is a plus
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Previous experience in freight forwarding; logistics background/training is advantageous.
• Class 3 License

* Do note that our HQ is currently located at 6 Tuas Ave 20, Singapore 638820*

Job Description:

• Perform daily data entry duties and depot operations activities
• Maintain, update and ensure accuracy of daily movement report
• Raise estimates of repair of containers for clients
• Attend & respond promptly to customers’ orders & enquiries
• Other ad-hoc duties as assigned by superior

Qualifications & experience:

• O Level, Nitec or equivalent
• Min. 1 year working experience preferred
• Able to communicate in Mandarin in order to liaise with Shanghai HQ and PRC drivers (customers)
• Willing to learn
• Willing to work overtime / weekend / PH (as required according to Vessel / Container Schedule)

Working hours:

Monday to Saturday (Alternate Sat off) -8AM to 5PM

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE

The Centre Management System Support, Executive/Senior Executive is responsible for overseeing the upkeep, procurement & maintenance of all exhibits, audio-visual equipment, facilities and essential services for daily operations for centres/museums under Defence Collective Singapore (DCS).

RESPONSIBILITIES

• Maintenance Planning: Planning and implementation of building maintenance programs for architectural, electrical, and mechanical, exhibits and attractions AV lighting systems. Co-ordinate and liaise with internal and external vendors for the execution of maintenance services. Conduct joint inspection rounds with Specialists/Technical Officers on building/Exhibit/AV & lighting defects.
• Safety Compliance: Ensure compliance with safety equipment, work methods, and procedures. Promptly rectify any unsafe situations, adhering to Workplace Safety and Health (WSH) regulations. Be responsible for implementing Company’s SOP and policies including compliance to QEHS policies. Conducting regular checks on the entire building to ensure the prompt removal of fire hazards, proper functioning of fire escapes, fire doors, and obstruction-free access.
• Supervise Works: Control and supervise all AV Lighting and exhibition related works performed by Specialists/Technical Officers and contractors, including those carried out by tenant's fitting out contractors. Supervise and inspect the works of contractors and the works of the service providers (cleaning, housekeeping, landscaping, pest control, car park and security). To ensure contractors’ compliance to safety, regulations and level of standards set by DCS.
• Repairs and Emergency Situations: Responding to emergency situations & troubleshoot sound and video and ensuring prompt repairs of property facilities. Providing updates to Centre Management team with regards to the situation.
• Procurement: Manage budgetary control of expenditures including preparation of annual budgets and forecast. Conduct tender exercises for OPEX/CAPEX works such as replacement, upgrading or redevelopment works and manage such works according to timeline including putting up of documents and procurement for OPEX/CAPEX requests.
• Daily Operations: Responsible for the coordination of meetings and events such as logistics support, obtaining quotations, raising of invoices etc. Conduct regular inspection of the centre to ensure high standard of cleanliness and service are provided by term contractors related to cleaning, landscape, pest control etc.
• Reports: Monitor and report on the work progress of minor improvement projects or A&A work. Tabulate inspection report and plans for defects rectification.
• Project Management: Procurement of services as well as management of services and projects from inception, execution and to completion. Project lead to manage all aspects of project.
• Event Management: To provide audio, visual and media services for events and activities (e.g. Family Day, celebrations, etc). To help staff (hands-on) on setup of technology in the venues.
• Others: provide training to staff and students on the use of AV and lighting equipment, carry out any ad-hoc duties, handyman work, projects as assigned.

REQUIREMENTS

• Minimum diploma in the audiovisual technology, sound engineering, lighting design technology or any related field, such as digital media or related disciplines.
• Demonstrated ability to communicate effectively, including proficiency in clear, concise, and compelling oral and written communication in English.
• Demonstrated ability to work independently and under pressure and to manage multiple concurrent tasks and responsibilities while dealing with changing priorities.
• Possess strong working knowledge with maintenance work, local codes and regulations. Familiar with statutory requirements on building services, facility operations, maintenance, and safety.
• Withstand various strenuous activities such as frequent walking, prolonged standing, climbing ladders, bending, and kneeling without restriction.
• Able to work on rotating shifts, weekends, and public holidays.
• Relevant experiences in facilities management/MCST, ACMV, M&E Systems, building automation system (BAS), Certification as Fire Safety Manager will be an added advantage.

Responsibilities

• Configure and manage infrastructure systems, applications, and network equipment (e.g., Active Directory, data centers, firewalls, VPN, video conferencing).
• Oversee desktops, mobile, and remote devices.
• Ensure automated backups, disaster recovery processes, and system patches, with close monitoring of resource usage.
• Work with external vendors to uphold SLAs.
• Develop and update technical documentation (admin and user guides).
• Support local and international users over LAN/WAN securely.
• Identify suitable products, solutions, and suppliers for project needs.
• Provide L1/L2 support and participate in projects as a lead or team member.

Requirements:

• Diploma/Degree in Computer Science, IT, or CCNA Certification.
• At least 1 year of relevant experience.
• Proficient in enterprise networking (WAN, LAN, VPN optimization).
• Skilled in Microsoft Server (2012+), Microsoft 365, Google Suite.
• Knowledgeable in internet architecture (TCP/IP, DNS, DHCP, Proxy, Firewall).
• Familiar with Alcatel PABX, FortiGate, Cisco, and Unifi Wireless AP Controller.
• Strong understanding of CyberRisk and CyberSecurity; PDPA familiarity preferred.
• Experience with Veeam, VMware, and UNIX/Linux is beneficial.
• Background in API/Web Programming and Database Administration is a plus.

______________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

Responsibilities:

• Create and manage digital marketing strategies to drive leads and enhance online presence.
• Track, measure, and report digital campaign performance against ROI goals.
• Create and adapt Chinese-to-English content for various formats, tones, and channels, collaborating with teams for appropriate assets.
• Contribute to product positioning, marketing strategy, and product naming.
• Manage social media accounts for example, Instagram, Facebook, TikTok, YouTube to boost brand awareness and engagement.
• Update marketing materials, maintain content databases, and collaborate with regional marketing teams.

Requirements:

• Degree in Marketing/Communications or equivalents.
• Interest in skin care, wellness and healthcare products.

________________________________________________________

HOW TO APPLY :

Interested candidates, please submit your resume by clicking on “Quick Apply” or contact [email protected] for more details.

Please provide following information in the resume for immediate processing

1) Reasons for leaving current and/or last employment

2) Last drawn and/or current salary

3) Expected salary

4) Date of availability and/or Notice Period

All applications will be treated in strictest confidence and only shortlisted candidates will be notified

Wee Wai Dan

EA License No : 03C5391

EA Reg No : R22109628

• 5 days, Boon Lay, Transport (2 ways)
• $3500 - $4000 (basic), completion bonus
• 1yr contract, staff benefits entitlement
• Start immediately or within short notice

Responsibilities:

• Administer employee benefits program including insurance plan/welfare program and company events
• Administer manage specific modules for SAP-SF HRIS (leave)
• Assist with business traveling arrangement and coordination while adhering to business travel policy.
• Coordinate Executive events and functions.
• General administration duties and ad hoc duties as required.

Requirements:

• Possess higher Nitec/Diploma in HR, Business or Office skills
• **Able to work in a fast-paced environment
• **Must have experience in arranging overseas business trips
• Minimum 1 year of relevant experience
• Good communication and interpersonal skills, planning and organising
• Ability to work independently and as part of a team.
• Meticulous and conscientious.
• Proactive individual with good planning & organizational skills
• Proficient in MS Office Suite

Interested applicants, please send your resume to [email protected]

Summary of Job Scope:

Assist production HOD to ensure that BMR and NAV closure and updating is online and real time.

• Ensure on time closure of BMR

• Ensure that all NAV entry at each stages is on time

• Preparation and submission of daily production reports

Assist production HOD to control processes and manpower

• Ensure GMP is adhere in production

• Ensure all processes are in order and following BMR

• Ensure on- time filling and closure of any deviation or IPIR; and issue investigation

• Ensure all manpower are trained properly

Job Description:

The Sales Executive will promote the Company’s assets for rental and sales and will be accountable for the entire sales process. He/She will need to visit clients (new and old) and their project sites or new sites to canvass for business and successfully secure the order. He/She will also need to liaise with the Operations team to ensure smooth delivery of the assets to the client site. He/She will also need to follow up with their clients to ensure that invoices are paid and monies collected within a reasonable time frame.

He/She will report directly to the Sales Manager (if applicable), or directly to Managing Director and General Manager and will regularly update them on sales pipeline, discussion progress and implements activities to achieve the targets set by the Company.

Job Requirements

• Must be self driven and have an entrepreneurial mindset
• Prefer those with sales background
• Those with prior heavy machinery or construction equipment sales or rental experience will have an added advantage.
• Possess a valid and minimum Class 3 driving license
• Good communications and soft people skills
• Be able to submit daily updates, and weekly reports to management

Job Description

• Conversant of purchasing exercise and familiar with associated contractual terms and conditions for Procurement Works
• Maintain procurement records and documentation.
• Communicate and work very closely with the project team for preparation of the invitation of the request for Proposal and administering of the purchase requisition and award consent with the project team.
• Collaborating with procurement team in day-to-day procurement operation.
• Collaborating with Project Leads in project budget monitoring.
• With experience in auditing and its procedures and compliances.
• With good oral and written command in English and with effective communication skills with all levels and he/she shall be proficient in Microsoft Office Suite including MS Word, Excel and Power Point.

Requirements

• At least 2 years working experience and with either a Diploma or Degree in Engineering, Science, Construction Management.
• With good knowledge and experience in procurement role in the past covers purchasing and associated contractual administration works.
• Positive thinking and with supportive atmosphere amongst the procurement team
• Preferably with those with at least 1 years of experience in water and wastewater or waste to energy industries
• Preferably with those with good knowledge of mechanical works cover fabrication and piping works

JOB DESCRIPTION:

The candidate is responsible for overall sales and achieving sales budget. Develop new accounts and key account management.

JOB RESPONSIBILITIES

He/She will be the main point of contact for all customer account-related matters. Build and maintain positive and long-lasting client relationships. Conduct after-sales activities and promote company products and services via cross-selling and upselling to existing clients. The candidate also act as client advocates and work with internal departments to ensure that clients’ needs are understood and satisfied. Maintain up-to-date knowledge of company products and services, its competitiveness relative to market products, as well as market and industry trends. Required actively source for new prospects and convert them to leads to generate new accounts for the company.

JOB REQUIREMENTS:

Diploma/Degree in Engineering or business-related fields.

At least 2 years of Industrials Sales and Marketing experience.

Wyse Active Hub, located next to Jurong East MRT station , is the newly opened largest badminton facility in Singapore. Our Wyse Active Operations Crew is responsible for ensuring the smooth operation of Wyse Active Hub while providing excellent customer service to members and visitors. This role includes managing bookings, assisting guests, overseeing facility cleanliness, ensuring safety standards are upheld, and providing operational support during events and peak hours.

Key Responsibilities:

· Customer Service: Greet visitors and members, assist with inquiries, manage bookings, and provide information about available services, schedules, and equipment.

· Operations Support: Assist with setting up and dismantling equipment for sports events, ensuring all facilities are prepared and ready for use.

· Facility Monitoring: Regularly check and maintain cleanliness, safety, and functionality of all areas, including sports courts, locker rooms, and seating areas.

· Safety Compliance: Monitor the sports hall for any safety hazards, report issues to management, and ensure all users adhere to the facility's safety regulations.

· Conflict Resolution: Address any disputes or concerns from customers in a professional and calm manner, escalating issues to Team Managers when necessary.

· Teamwork: Collaborate with other staff members to ensure smooth operation, especially during peak hours or special events.

You will be responsible for administrative duties in the daily operations of the company.

Key Responsibilities as following:

· Manage incoming phone calls and correspondence (e-mail, letters, packages etc.)

· Provide general administrative support, coordinate office activities and operations to ensure the efficient operation of company.

· Manage all paperworks & data entry such as issue Purchase Order, Invoice & etc.

· Ensure good function of office facilities and equipment and keep track of office supplies inventory.

· Provide assistance and adhoc duties that may be assigned whenever necessary.

. Process work passes application, renewal and cancellation (EPOL& WPOL).

.To update employee records in HR system and filing.

. Assist in maintaining staff leave record etc

. Implement and maintain HR policies, procedures and process.

. Other ad-hoc HR and supporting duties as assigned.

Kindly email resume to [email protected]

Job Summary:

The Account Executive plays a crucial role in overseeing the financial operations of the company. This includes managing financial records, ensuring compliance with financial regulations, preparing financial reports, assisting with budgeting, and providing strategic insights to support business decisions.

Key Responsibilities:

· Account Reconciliation: Reconcile bank statements and bank movements, general ledgers, and other financial accounts to ensure accurate reporting and identification of discrepancies.

· Audit Support: Assist with internal and external audits by providing necessary documentation and explanations.

· Accounts Payable/Receivable: Oversee the processing of invoices, payments, and collections, ensuring timely and accurate transactions.

· ERP and Financial Systems Management: Maintain and optimize financial systems for accurate reporting and process efficiency.

· Collaboration: Work closely with other departments to provide financial insights that support operational and strategic initiatives.

· Process Improvement: Identify opportunities to streamline financial processes and improve the efficiency of financial operations.

Qualifications:

Bachelor’s degree in Finance, Accounting, or a related field.

Proven experience (typically 3+ years) in a finance-related role, preferably in finance, accounting.

Fundamental knowledge of financial regulations and accounting principles.

Proficient in Erp System, advanced Excel skills.

Strong analytical and problem-solving skills.

Effective communication and interpersonal skills.

Job Description

• To ensure ongoing compliance with the PIC/S Guideline for GMP.
• To achieve quality assurance operational objectives by contributing information and analysis to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; identifying and resolving problems; completing audits; determining system improvement; implementing change.
• Develops and implements a practical system for Quality Management System activities to facilitate smooth, timely workflows in the performance of job function.
• To provide guidance, interpretation, information on regulations, laws and industry guidance that affect pharmaceutical industry.
• Serve as a SME in matters relating to quality assurance and cGMP.
• Ensure facility follows applicable quality management directives such as SOPs, manuals, policies, procedures, work instruction, etc.
• Responsible for reviewing, trending and investigating excursions of environmental monitoring and supportive utilities data.
• The inspection and investigation of product recalls and product complaints to look into factors which has affect product quality.
• Acts as the Authorized Person to perform batch release and ensure each batch of medicinal products are manufactured and checked in compliance with the laws in force in the country and in accordance with the requirements of the Marketing Authorization.
• Reviews, approves or authorizes written procedures and other documents, including amendments.
• Oversees various quality management systems and analyze trending.
• Reviews and approves deviations and CAPA.
• Review, approves and implement changes according to established Change Control procedure.
• Coordinates and participates in quality risk management activities.
• Initiates investigation for product complaints, reviews and approves corrective/preventive actions associated.
• Coordinates product recalls, associated reconciliation, documentation and investigations.
• Reviews, approves and monitors suppliers of materials.
• Reviews, approves and monitors contract manufacturers and providers of other GMP related outsourced activities.
• Ensures validation and qualification are carried out according to schedule.
• Provides training or ensures appropriate training is provided to QA staffs.
• Monitors compliance of the organization with the requirements of Good Manufacturing Practice via Internal Audit.
• Coordinates management reviews of process performance, product quality and Pharmaceutical Quality
• System and advocates continual improvement
• Ensures timely and effective communication and escalation process exists to raise quality issues to appropriate levels of management.

Requirements

• ISO/GMP in Pharmaceutical Experience will be prioritize
• At least bachelor degree, post graduate diploma in any science, or others filed related to pharmaceutical
• Minimum 7-8 years experience
• Well versed in computer skill especially in excel and other Microsoft office skills and knowledge in Navision is preferred.
• Close attention to details is essential
• Must be able to perform each essential duty satisfactory and in timely manner
• Independent & communication skills

Job Description

• Handle major customer accounts in various industries
• Respond to product-related questions and other queries promptly.
• Ensure customer satisfaction and provide professional sales support
• Communicate efficiently and effectively with customers
• Support the sales and marketing of new and existing products
• Processing quotation and sales orders
• Liaising with Suppliers for product related matters including purchase order creation
• Must be customer & team oriented.
• Candidate must possess at least secondary/Pre-U/A level/College in any field.
• At least 1 Year(s) of working experience in the related field is required for this position.
• Candidate must be suitable for working in a fast pace environment.
• Other duties as assigned by management.

Summary of Responsibilities:

• Ensure all calls & emails are answered in a courteous, friendly and prompt manner, following LQA standards and VOG initiatives
• Record accurate guest details in ResDiary
• Offer alternatives or Standby List to guests should the restaurant be fully booked
• Keep online portals open during slow periods
• Close online portals when restaurant is near fully booked
• Check that canceled or no show online reservations are removed from online portals backend
• Use ResDiary Promotion section & Promotions folder to advise guests of accurate and correct information
• Be up to date with Gift Central system
• Be up to date with Fairmont at Home
• Maintain collaborative working relationship with Restaurant Hostess and Restaurant Managers
• Follow SOP & email templates created by Dining Reservation Manager
• Ensure PCI Compliance for all credit card transactions
• Ensure smooth running of operations in the absence of Dining Reservations Manager & Assistant Manager
• Assist Senior Leaders as required
• Assist outlets when they are shorthanded (hostess/service)
• Generate IKE Reports (I Know Everything)
• Set up of Messages in ResDiary
• Set up of Promotions (discounts)
• Set up of Promotions (Events)
• Upkeep Online Health of each restaurant & bar (Accurate menus, time, info, pictures)
• Upload new menus on on all online portals

Qualifications:

• Minimum GCE ‘O’ Level or equivalent
• Basic call centre or F&B operation experience
• Fluent in verbal and written English.
• Good interpersonal, telephone etiquette and communication skills
• Computer Knowledge, i.e. well versed with emails, Microsoft word & excel, online information
• Seat and handle continuous calls for a prolonged time
• Prolonged glare from work station monitor
• Energetic and cheerful attitude in handling repetitive calls
• Ability to handle guest negative feedback
• Show empathy should a request not be met

Responsibilities

- Establish and maintain business relationships with key customers to secure sales.

- Managing ongoing opportunities to achieves sales target.

- Act as a liaison between the sales team and the project team, conveying customer feedback,
requirements and technical support from project initiation to completion.

- Identify new business opportunities and develop new customers’ base.

- Conduct Site Survey, prepare and follow up on quotations, fee proposals, tender
submissions, sales enquiries, technical supports, etc on daily / regular basis.

- Prepare sales reports, projection analysis, market surveys’ reports regularly to the Sales
Manager.

- Conduct and prepare exhibition, seminars and network events when required.

- Other ad hoc duties as assigned.

Report to Sales Manager

- Develop new & service existing accounts

- Relationship & Cost Management

- Achieving planned targets & increasing market share

- Generate Sales Forecast from individual Sales Reports

- Any other ad-hoc duties as assigned.

Job Requirement

- Minimum Diploma in Mechanical Engineering or equivalent professional.

- Good computer skill including knowledge in Microsoft Office. AutoCAD software
experience an advantage.

- Experience in delivering client-focused solutions based on customer needs

- Sales and customer driven with strong selling, presentation, and negotiation skills.

- Good interpersonal and communication skills.

- Objective driven and able to work independently in a multi-tasking environment.

- Good teamwork and able to handle fast-paced environment.

- Well organized with a strong work ethics, positive attitude and highly self-motivated
individual who can work independently with minimal supervision.

All interested applicants, please submit your detailed resume to [email protected].

Job Roles & Responsibilities

• To liaise with all government agencies pertaining to all DG license applications and / or renewals.
• To support various departments in reading SDS to define the appropriate storage locations.
• To carry out periodic reviews of SOP and audit, to ensure that all DG operations are carried out in compliance with applicable local regulatory requirements and policies.
• To support Compliance Manager in managing group ISO documentation and audits.
• To carry out any ad-hoc tasks, projects or assignments assigned from time to time.

Job Requirements:

• At least 3 years of relevant experience in handling DG cargo and well verse in reading SDS.
• Knowledge in DG regulatory matters is a must.
• Keen to learn and willing to take responsibility.
• Able to communicate and work well with various departments to improve work processes.
• At least a Diploma in Chemical science.
• Able to work within short notice.

Benefits:

• Daily Lunch Provided
• Company Transport Provided at designated MRT stations (Lakeside, Boon Lay & Woodlands)
• Medical and Dental benefits
• Attractive Bonus Scheme (AWS, Special Bonus etc.)
• 5 days' work week

About ST Engineering

ST Engineering is a global technology, defence, and engineering group with offices across Asia, Europe, the Middle East, and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives through its diverse portfolio of businesses across the aerospace, smart city, defence, and public security segments. Headquartered in Singapore, ST Engineering ranks among the largest companies listed on the Singapore Exchange.

Our history spans more than 50 years, and our strategy is underpinned by our core values – Integrity, Value Creation, Courage, Commitment and Compassion. These 5 core values guide every aspect of our business and are embedded in our ST Engineering culture – from the people we hire, to working with each other, to our partners and customers.

About our Line of Business – Advanced Networks & Sensors

Our Advanced Networks & Sensors business specializes in platform digitalization, advanced connectivity, and cutting-edge manufacturing. This diversity of capabilities presents a range of roles through which you can contribute to the development of innovative, secure, and patented products. Join our team and play a crucial role in developing tomorrow’s technology and connectivity solutions and services to sectors spanning defence, public security, government, and the commercial realm. Your work will have a global impact as we empower customers through advanced communications, intelligent sensors, and the deployment of AI-enabled Edge applications for mission-critical roles.

Together, We Can Make A Significant Impact

The successful candidate will be supporting secretarial duties for the Line of Business General Manager, including Line of Business activities

Be Part of Our Success

• Managing calendar of Line of Business General Manager
• Serves as the contact point between the executives and internal/external stakeholders
• Coordinate with internal and external stakeholders to arrange and confirm meeting details, including agendas, attendees
• Record accurate and concise meeting minutes capturing key discussions, decisions and key action items
• Handle travel requests and claims submission for LOB GM, coordinating flight reservations and accommodations
• Ensure all travel arrangements are made efficiently and in compliance with Company Policies and Procedures
• Prepare and edit correspondence, communications, presentations, and other documents
• Lead and manage a team of Executive admins supporting business units within Line of Business
• Maintain high confidentiality, discretion and professionalism in handling sensitive information, documents and discussion
• Work with the team to organize and co-ordinate Line of Business engagement activities/events
• Provide miscellaneous support as needed, and other adhoc tasks

Qualities We Value

• Diploma in any discipline
• Experience as an executive secretary, supporting senior-level management will be advantageous
• Excellent organizational and time management skills, with the ability to prioritize and multitask effectively
• Ability to work effectively both independently and as part of the team
• Strong ability to communicate with different stakeholders to socialize arrangements
• Proficiency in Microsoft Office Suite and Adobe (Word, Excel, PowerPoint, Outlook)
• Working location is in Ang Mo Kio
• Singaporeans Only

Our Commitment That Goes Beyond the Norm

• An environment where you will be working on cutting-edge technologies and architectures.
• Safe space where diverse perspectives are valued, and everyone’s unique contributions are celebrated.Meaningful work and projects that make a difference in people’s lives.
• A fun, passionate and collaborative workplace.
• Competitive remuneration and comprehensive benefits.