Here at APRO, we are one of the pioneer Security Agencies in Singapore, having established ourselves in 1985. As one of the fastest growing companies in 2022 as well as an Enterprise 50 Award Winner in 2020 & 2021, we are looking for suitable candidates to grow and achieve with us.

For this 1-year contract role, you will provide crucial support to our technology and manpower divisions. Responsibilities include end-to-end sales processes and quotation/tender processing. You will also play a key role in preparing technical solutions, costings, and delivering presentations to potential clients.

Our ideal candidate should have experience in a sales environment and excellent administrative skills. If you have the above qualities along with good interpersonal and customer service skills, we look forward to hearing from you.

ROLE AND RESPONSIBILITIES

• Prepare technical solutions and/or Operations Model writeup together with internal stakeholders during pre-sales or tender stage;
• Prepare costings for quotation / tender;
• Prepare and conduct presentations to potential clients;
• Respond to customers’ requests for solutions promptly;

REQUIREMENTS

• Knowledge of Security Technology and/or Security Manpower Industry preferred
• Can do attitude and willing to learn
• Independent and self-driven
• Service Oriented
• Team Player

OTHER REQUIREMENTS

• Diploma or above in Technical disciplines and/or Business Management;

• Experience in Integrated Security Model would be an added advantage;

• >2 years relevant working experience;

• Leads strategic planning and collaborates with all hotel profit generation teams to actively seek opportunities to drive incremental profit for Rooms, Restaurants, Spas, and other revenue streams. ​

• Leverages Revenue Management analytics, technologies, processes, tools, and training programs to optimize hotel profits.​

• Creates short- and long-term forecasts, that yield the best decisions on pricing and yielding tactics for 2030 rooms, 12 F&B outlets and 10KSQM Convention center ​

• Actively participates in ownership conversations and presentations.​

• Monitors relevant economic, market, and competitive set indicators to derive insight-led profit generation strategies​

• Maintains relationships with local market competitors to keep informed of trends and news. ​

• Motivate, lead, coach and manage all aspects of team members’ performance towards achieving exceptional guest service and employee satisfaction results.​

Job Description & Requirements

*Order processing, Purchase Processing, invoicing.

*Manages Inventory of company stock and support sales team in preparing quotations.

*Stock reconciliation with system and physical stocks.

*Perform admin and operation duties as and when required.

*Handles call from clients and suppliers.

*ensure correctness of RM, WIP and Finished goods are within tolerable variances.

Requirements:

*Relevant working experience with inventory management.

*Timeliness in following up all upstream and downstream forms.

*Good work attitude and reliable work record.

*Team player with effective written and verbal communication skills

Alternate Saturday work week needed.

Key Responsibilities

- Handle basic office tasks, attend to incoming phone calls, collect / manage mails, data entry and other ad-hoc duties as assigned.

- Responsible to source construction materials / equipment / tools, product / price evaluation, negotiation with suppliers, issuance of Purchase Order, monitoring / updating of delivery timeline and ensure that all invoices are matching PO and DO accordingly.

Job Requirement

Min GCE ‘O’ level

Minimum 1 to 2 years’ experience

Proficient in Microsoft Office

Proactive, responsible, resourceful, organized approach to multitasking, able to work independently with minimum supervision

Job Duties and Responsibilities

1. Manage export and domestic customers.

2. Maintaining customer relationship and develop and onboard new export or domestic customers.

3. Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors.

4. Provide technical assistance to new and existing customers.

5. Prepare quarterly, half yearly and yearly sales budget and ensure budget is achievable.

6. Perform quarterly, half yearly and yearly sales budget review and explain the variances.

7. Oversee coordination with relevant departments on meeting customers’ requirements.

8. Prepare sales quotation for all existing and new customers.

9. Submit application for customer credit limit and terms.

10. Follow up on customers complaints according ISO9001:2015 management procedures.

11. Manage sales coordinator and develop sales team.

12. PIC of ISO9001:2015 customers related management procedures.

13. Other duties as assigned.

Requirements

1. Minimum diploma or degree in any discipline. Other qualifications with relevant work experiences will be considered.

2. Minimum 1-3 years working experience in metal, steel, engineering, construction or automotive related industry.

3. Experience in using ERP System such as Sage, SAP, Oracle Net Suite or Synergix Taskhub.

4. Travelling required.

5. Only Singaporean or Singapore PR will be considered.

• The preparation of the companies QA manual control and supervision of all amendments and revisions
• Control and the distribution of all the companies quality documentation
• Monitor all quality related activities on the project
• Perform all internal and external audits on behalf of the companies management
• Verify contractor quality requirements are specified to vendors and contractor documentation submittals.
• Attend all pre-bid meetings and coordinate all project requirements with the project bidders.
• Attend client quality management meetings
• The preparation and control of project quality system management documentation prior to project commencement.
• Review quality inspection personnel qualifications and training requirements
• Monitor the disposition of all issued nonconformance reports.

Job Responsibilities

3.1 Daily visits to assigned retail outlets and various locations as necessary.

3.2 Work closely with retailer/store personnel to ensure on-shelf stock replenishment.

3.3 Collaborate with marketing team to set up promotional displays.

3.4 Provide regular reports on sales performance, stock level and any issues or opportunities identified.

3.5 Monitor and report on the competitive environment of our products.

3.6 Assist in food sampling and in-store activations where needed.

3.7 Any other ad-hoc duties as required.

3.8 Experience in Supermarket Retail

Position: HR Executive cum Compliance Administrative Assistant

Responsibilities include but not limited to:

• Handling human resources affairs, including recruitment, training, performance management, etc.
• Ensuring company compliance, supervising and implementing relevant policies and regulations
• Assisting in managing administrative affairs, including document management, daily office operations, etc.

We expect you to have the following qualities:

• Excellent communication and coordination skills
• Detail-oriented, organized, able to handle multiple tasks efficiently
• No experience required, but must have Mandarin and English communication skills

Our company offers:

• Innovative work environment
• Opportunities for development and learning

If you are interested in this position and meet our requirements, please WhatsApp to 8763 2907. We look forward to having you join us!

Responsibilities:

• Work proactively with marketing to promote & sell company’s products to local hardware retail partners and / or other related verticals
• Attend to sales enquiries and evaluate sales opportunities
• Effectively execute planned marketing activities to achieve sales targets
• Ad hoc responsibilities – exhibition / roadshows, product sales management, delivery, etc
• Provide sales & product technical support to customer
• Conduct market survey and feedback to marketing department
• Daily customer store visits, inventory checks for re-order, cold calling retail hardware stores (modern and traditional)
• Submit weekly dealer visit schedule in accordance to PIC’s direction
• Monitor and ensure payments from customers are in order

Requirements:

• Candidate must possess at least Secondary School "O" Level education or equivalent
• Required language(s): English, Mandarin (to be able to liaise with Mandarin speaking associates)
• At least 2-3 Year(s) of Sales Experience in the related/not related field for this position.
• Required Skill(s): Effective Communication, Sales & Marketing Mindset
• Preferably Executive with sales experience in Power Tools / Hand Tools or equivalent would be an advantage
• Possessing own car will be an advantage

Job description

• Develop strategic marketing plans and implement them.
• Grow business within existing network of clients; acquire new clients.
• Understand the market and competitors, identify and develop our Unique Selling Propositions (USPs).
• Sales visits and presentations to customers.
• Handle commercial contract discussions / negotiations with clients.
• Manage and grow agents and brokers in different countries.
• Preparation of weekly sales reports, projections and yearly business plans.

Requirements

• Degree/equivalent in any engineering discipline.
• Min. 1 year relevant working experience in a similar capacity.
• Shipping building/marine industry knowledge and experience preferred.
• Good writing and speaking skills are an asset.
• Come and convince us why you are the best person for the job.
• Only Singapore Citizens and Permanent Residents shall apply.

Position: HR Executive cum Compliance Administrative Assistant

Responsibilities include but not limited to:

• Handling human resources affairs, including recruitment, training, performance management, etc.
• Ensuring company compliance, supervising and implementing relevant policies and regulations
• Assisting in managing administrative affairs, including document management, daily office operations, etc.

We expect you to have the following qualities:

• Excellent communication and coordination skills
• Detail-oriented, organized, able to handle multiple tasks efficiently
• No experience required, but must have basic English communication skills

Our company offers:

• Innovative work environment
• Opportunities for development and learning

If you are interested in this position and meet our requirements, please WhatsApp to 8763 2907. We look forward to having you join us!

Executive Assistant

ABOUT XORA INNOVATION

Xora Innovation, a wholly owned subsidiary of Temasek, invests in disruptive, world-changing ventures forged by ambitious founders and powered by compelling scientific breakthroughs. Xora is an early-stage deep tech investing platform of Temasek. We are looking for individuals with creativity, intellect, passion, grit, curiosity, openness, and resilience. 

ABOUT THE ROLE

We are seeking a full-time Executive Assistant to join our growing team. 

Reporting to our Operations Manager, you will work closely with internal and external stakeholders to facilitate smooth functioning and execution of various administrative support activities across the Company. The successful candidate will bring a strong customer service and hospitality orientation, undertaking their responsibilities with alacrity and pride in a job well done. 

RESPONSIBILITIES

• Support the team in a full spectrum of office/team secretarial and administrative work, including and not limited to:
• On Premises Support
• Manage administrative matters, e.g. office management, stationery control, pantry inventory 
• Handle logistics of on-site/local meetings and events, including visitor management, security clearance and catering
• Corporate Calendar Management and Scheduling
• Managing the corporate calendar by arranging and/or updating important dates such as corporate events and deadlines, sending reminders as required 
• Managing the scheduling and logistical supports for meetings and events, including coordination with multiple parties and researching/reserving suitable venues for meetings and events.
• Corporate Travel Management Support
• Research and book travel and accommodations for business travel.
• Liaise with travel vendors to revise, cancel, confirm, and/or troubleshoot travel arrangements 
• Process invoices and expense reports 
• Prepare draft corporate travel insurance claims 
• Document Management
• Prepare drafts of routine letters, resolutions, minutes, and agreements based on template documents.
• Track the status of routine documents and agreements, sending reminders and updates, as required, to drive processes to close/completion.
• Promptly flag delays, issues, and deviations in routine processes.
• Doublecheck final documents for consistent formatting and numbering, completeness, and due execution.
• Properly file electronic documents, per Company protocols.
• As requested, secure notarization, stamping, witnessing, and signatures (electronic and/or wet ink) for documents.
• As requested, prepare, print, scan, email, mail, hand-deliver, or arrange for courier of, documents.
• Maintain Company’s electronic document library, per Company protocols.
• Other Duties
• Manage online/email enquiries and contact database.
• Research and arrange for delivery of corporate gifts.

PROFESSIONAL REQUIREMENTS

• Competency with Microsoft Office, especially Outlook and Word, is required.
• Excellent written and verbal English communication skills
• Exceptional attention to detail; ability to follow complex instructions to a T.
• Strong organizational and project management skills; ability to navigate and thrive in a fast-paced, dynamic environment.
• Creative and proactive problem solver.

• Prior experience managing multiple clients, demands, and priorities.
• Previous work experience at a financial services company, law firm, or corporate unit of a large corporation is a big plus (but not required).
• Prior experience and/or training on handling highly sensitive and/or confidential information is helpful.

JOB SUMMARY

Responsible for compiling accurate and timely reports about staff development to Head Office. Support Admin Manager in office administrative matters in the Singapore office.

JOB RESPONSIBILITIES

• Gather and compile up-to-date staff data and statistic reports to the Head Office
• Responsible for preparing notification materials and submission to the Head Office
• Responsible for office renovation and maintenance
• Responsible for office car leasing
• In charge of Expatriate management
• Responsible for Tenancy Agreement
• Office procurement of pantry supplies and office stationery
• Manage corporate travel arrangement
• Up keeping of daily staff attendance
• Organize corporate team-building
• Taking minutes of meeting
• Other ad-hoc duties as assigned from time to time.

JOB REQUIREMENTS

· GCE ‘A’ level / Diploma in Business Administrative

· Minimum 8 years of related experience

· Excellent communication and writing skills both in English & Mandarin to communicate with Chinese Stakeholders in China.

· Good Computer skills MS Office; Word, Excel & PowerPoint

· Highly detail oriented, good organizational skills

Regrets only shortlisted candidate will be contacted via phone/email.

Job Description

• Lead and organize WSH meetings, conduct sites inspection, audit and follow up on actions such as observation report e.g. CAPA
• To lead and drive SHE initiatives and programs and to strengthen safety culture of our workforce and ensure compliance with safety standards and government regulations.
• Organize safety trainings, safety promotions and safety awareness.
• Be the conduit between NES and Safety regional team for information sharing and reporting request. Prepare and submit safety reports in accordance to company and Singapore requirement.
• Responsible for risks assessments which include review, maintain and update risk assessments in accordance to the current Workplace Safety and Health Act’s (WSHA) requirement.
• Ensure compliance of operations with Workplace Safety and Health/Environmental Control regulations and statutory requirements
• To conduct incident and accident investigations and maintain proper documentation of all safety records.
• File accident and injury reports to Ministry of Manpower (MOM)
• Assist the conduct of emergency response drill.
• Support ad-hoc task assigned by supervisor Security Management:
• Evaluate current security processes and systems and stay abreast of legislative security requirements and industry best practices.
• Be in charge of security related matters such as outsource partners
• Review security procedures and security management timely for improvement initiatives and to address evolving risks.

Experience / Qualifications

• Minimum Diploma/Professional certification in Workplace Safety & Health
• Registered Workplace Safety & Health Officer with MOM (Preferably)
• FSM certification, Biz Safety Level 2
• Manage Work at Height Certificate- Assessor/ Manager
• Preferably with knowledge of local legislation e.g.WSH/SCDF/NEA, Ready to act in emergencies, knowledge in WSH Act, ISO45001, ISO14001, Security Management System
• Minimum 1 year of relevant experience
• Able to start work on short notice (preferably)

Location : 5C Toh Guan Road East, Singapore 608828

Working Hour : 5-days (Mon-Fri 0815 – 1730)

Responsibilities

• Executing risk based financial, operational and compliance audit which includes developing internal audit scope and audit planning.
• Prepare audit program and document work performed in a clear and organised manner.
• Conduct review and testing for controls and compliance with best practices, policies and procedures.
• Drafting audit observations and communicate findings for Management’s response.
• Assisting in developing of annual risk-based audit plan and periodic reporting to the Audit Committee.
• Performing follow-up reviews on previous internal audit issues to ensure actions are taken to address identified internal audit issues.
• Assist in special review, data analytics and system implementation review etc.

Requirements:

• A good Bachelor’s Degree in Accountancy or Finance.
• Professional certifications (e.g. CPA, ACCA, CIA) is preferred.
• A minimum of 3 years of experience in internal, external audit and/or business process reviews.
• Strong command of MS Office (Word, Excel, Powerpoint) is essential.
• Strong foundation in internal control concepts and familiar with emerging risks and technology.
• Independent, resourceful, good inter-personal skill and a team player.
• Demonstrating working to a high level with minimal supervision.
• Strong English and Chinese proficiency (written and oral), is a must to communicate with English and Chinese speaking stakeholders in regards with the business inefficiencies, internal control weaknesses or operational issues observed during audits and recommend appropriate solutions.
• Able to travel extensively

Interested Candidates are invited to submit Resume (in MS Word Format) to us:

• Your present and expected salary
• Notice period required
• Your earliest date of availability; and

We Offer:

• Attractive remuneration package
• Opportunities for career progression
• Convenient office location:Jurong East

Details:

• Salary up to $4,300
• Variable Bonus
• Located at Tuas, Transport pickup provided
• 5 Day work week
• Manufacturing industry

Responsibilities

• Responsible in maintaining the full set of accounts (AP, AR, GL).
• Work with the team to ensure timely, accurate month-end closing and financial reporting to management.
• Keep track of accruals and prepayments.
• Assist with General Ledger and Bank reconciliation.
• Assist in the preparation of budgets, financial statements report.
• Preparation of quarterly GST submission and other statutory tax matters.
• Handle administrative accounting / office duties (expenses, claims, etc)
• Assist in preparing audit schedules.
• Coordinate and liaise with auditor / tax agent / IRAS / any external parties whenever required.
• Ensure timely and accurate month end closing.
• Ensuring compliance with accounting standards, regulations, and company policies.

Requirement:

• Diploma or Bachelor in Accountancy with minimum 5 years experience.
• Strong IT skills for communication and documentation (ie. Excel, Outlook)
• Accuracy skills for capturing information.
• Manufacturing or Chemical industry is added advantages.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1549345

Triton AI Pte Ltd

License no. 21C0661

Seeking candidates for the position of Senior System Analyst to engage in various projects related to Basel Regulatory Reporting Systems (credit risk, large exposures, market risk) and IFRS9 systems,

• Attending requirement gathering sessions, and actively participate in BRD reviews.
• Perform impact analysis on the existing system functionalities with respect to the new proposed changes.
• As a System Analyst, Create Functional Specification documents based on the BRD, conduct functional walkthrough for the stakeholders, and obtain FS signoff.
• Preparing data mapping specifications which is used for sourcing in the required data for Basel computation from source systems.
• Understand the system and provide adequate support to the development team in analysis and design.
• Support Development team in SIT investigations
• Support in UAT testing – responsible to investigate the issues raised in UAT, and to co-ordinate with users during the UAT phase for all techno-functional queries.
• Assisting Project Manager in the delivery of the project and on the coordination with various stakeholders.
• Step in as a Technical Delivery Manager to manage the end to end delivery of the project, when demanded.
• Meticulously help the team in delivering the project within the committed timelines.
• Maintain the risks and issues tracker and see them to closure.
• liaise with the business partners and vendors for any changes that is being raised in the regulatory risk domain for reporting purposes.

• Minimum 6 years’ relevant experience in a techno functional role in Financial domain.
• Experience in Basel computation and reporting (credit risk or market risk) is a must.
• Experience in Moody’s Risk Authority, or similar product system is a must.
• Good knowledge in financial market products is required.
• Knowledge in Oracle SQL, PLSQL and Unix.
• Able to work independently with minimum guidance.
• Able to organize and prioritize assignments in a fast-paced and deadline-oriented environment.
• Good Team Player.

Here at APRO, we are one of the pioneer Security Agencies in Singapore, having established ourselves in 1985. As one of the fastest growing companies in 2022 as well as an Enterprise 50 Award Winner in 2020 & 2021, we are looking for suitable candidates to grow and achieve with us.

For this 1-year contract role, you will provide crucial support to our technology and manpower divisions. Responsibilities include end-to-end sales processes and quotation/tender processing. You will also play a key role in preparing technical solutions, costings, and delivering presentations to potential clients.

Our ideal candidate should have experience in a sales environment and excellent administrative skills. If you have the above qualities along with good interpersonal and customer service skills, we look forward to hearing from you.

ROLE AND RESPONSIBILITIES

• Prepare technical solutions and/or Operations Model writeup together with internal stakeholders during pre-sales or tender stage;
• Prepare costings for quotation / tender;
• Prepare and conduct presentations to potential clients;
• Respond to customers’ requests for solutions promptly;

REQUIREMENTS

• Knowledge of Security Technology and/or Security Manpower Industry preferred
• Can do attitude and willing to learn
• Independent and self-driven
• Service Oriented
• Team Player

OTHER REQUIREMENTS

• Diploma or above in Technical disciplines and/or Business Management;

• Experience in Integrated Security Model would be an added advantage;

• >2 years relevant working experience;

Position Overview

The candidate will oversee month-end processes, collaborate with auditors, prepare GST reports, manage fixed assets and physical inventories, and handle ad-hoc duties.

Education, Training, Licenses and/or Certifications

Degree in Accounting/Finance or professional qualification

Job Responsibilities

• Carry out month-end routines including processing and review of postings, ad hoc manual journal entries, and system-generated month-end accruals from outstanding purchase orders, etc.
• Process fixed assets transactions in a timely manner.
• Liaise with internal and external auditors to ensure compliance with matters relating to audit and statutory requirements.
• Prepare quarterly GST reports.
• Conduct physical inventories.
• Other ad-hoc duties as assigned by the manage

Position Requirements

• Minimum of 1-2 years of professional experience in manufacturing companies. Fresh graduates are welcome to apply.
• Self-motivated, detail-oriented, and capable of meeting tight deadlines.
• Strong communication, problem-solving, and analytical skills.
• Ability to work well in teams with a positive attitude.
• Strong Proficiency in Excel.

• Perform daily data entry duties and depot operations activities.

• Maintain, update and ensure accuracy of daily movement report.

• Raise estimates of repair of containers for clients.

• Attend & respond promptly to customers’ orders & enquiries.

• Other ad-hoc duties as assigned by superior.

Responsibilities

• To keep track of the location and ETA of vessels we are expecting and updating the operations sheet accordingly
• To plan schedule and issue instructions to boarding officer for delivery of ship stores
• To coordinate with Purchasing to ensure that all ship stores have arrived on time
• To ensure that all ship stores are picked, consolidated and packed by Warehouse staff and ready for delivery by designated time
• To ensure that Delivery Orders and Invoices are duly signed/stamped and brought back by Boarding Officer or collected from 3rd party agent.
• To ensure all Delivery Orders and invoice are ready on time or earlier for delivery.
• To resolve issues faced by boarding officer onboard at anytime.
• To be responsible for the receipt of cash payments and cash sales invoices that are collected by boarding officers
• To correspond with customer and coordinate with Administration for any additional orders/enquiries.
• Ensuring the focus on enhancing customer satisfaction is maintained.
• To handle off landed spares
• To ensure that all spares are delivered on time, with the correct quantity and quality as specified by the vessel.
• To handle customer's ship spares also import/export, DSA, etc.

Requirements

• Proficiency in MS Office
• 5.5-day work week
• Salary negotiable depending on relevant experience/skills

Job Responsibilities:

1. Support EHS dept on routine functions such as daily inspections, training and documentation.

2. Familiar with Safety, health & environment legislations.

3. Conduct risk assessments and prepare method statement.

4. Tabulate monthly EHS performance indicator and conduct EHS inspection to identify hazards with implementation of corrective action.

5. Assist in conducting accident/ incident and near miss investigations and monitor corrective actions.

6. Participate on monthly & daily workplace inspection to detect existing or potential hazards, recommend corrective or preventive actions and follow up to ensure that measures have been implemented.

7. Maintain and control all IMS documentations and attend to internal & external parties audits.

8. Assist the EHS Manager/Management in managing the Permit to Work system.

9. Conduct relevant training such as safety induction course and EHS related training.

10. Assist with conducting emergency response drills and CERT emergency response.

11. Assist with licensing matters with relevant local authorities.

12. Assist with monthly PUB and NEA reporting.

13. Liaise with supplier on PPE purchase and distribution.

14. Familiar with ISO 9001, ISO 14001, ISO 45001 & bizSAFE standards and audit procedures.

15. Ad-hoc duties as assigned by the EHS Manager/Management.

Requirements:

1. Preferably possess Degree/ Diploma in Occupational Safety and health or equivalent field.

2. Proficient in English and good communication skills.

3. Candidate must possess internal auditor certificate for ISO 14001 or ISO 45001.

4. WAH, Confined Space certifications are an added advantage.

5. Must have good computer skills including Microsoft Excel, Word and database entry.

6. Experience working in oil and gas, chemical or waste management industry.

7. Possess positive working attitude.

8. At least 3 year(s) of working experience in the related field is required for this position.

1) Performs administrative and clerical tasks

2) Ensuring internal Records are accurate

3) Checking of documents from customers to ensure compliance

4) Assists with initial client operational requirements relating to vehicle recovery / towing

5) Assists with internal reporting generation and submission to relevant stakeholders

6) Any other duties as assigned by management

7) Training will be provided

Fresh graduates are welcome to apply

Job Description & Requirements

• Sales & Marketing for new & existing customers.
• Correspondence with shipping lines (purchase of ocean freights).
• Correspondence with government authorities for customer declaration purposes.
• Other related work as assigned by the supervisor.
  
  Other info:
• Location: 8 Tuas Avenue 5
• Variable bonus (performance based)
• 5 days work week

We are looking for an Administrative Assistant to join our team for assisting execution of ongoing programs and helping with the roll-out of new education programs.

As our Administrative Assistant, you will be responsible for providing support to a portfolio of education programs and ensuring that the programs are completed in budget and on-schedule.

This is a dynamic role and the responsibilities will include;

- Keep a record of admission numbers and assist with any queries related to the admission process.

- Assist with the booking of venues and facilities for the programs.

- Coordinate with various vendors for materials and supplies related to the program and ensure timely deliveries

- Help with the drafting is letters and documents related to programs.

- Analyse and present feedback data from the programs conducted.

- Assist the Director with other general Admin work (filing of documents, scheduling meetings, sending invitations, setting zoom meetings etc)