Job Description

· Coordinate and assist in airport pick up of workers

· Coordinate and assist in pick up workers for courses

· Repatriation of workers, sending to airport

· Assist in administrative matters eg: collection and despatch of documents

Requirement

· Minimum O Levels

· Class 3 or Class 4 driving licence

· Experience in handling workers

· Able to multi task and work independently

· Proficient in Microsoft Word and Excel

By submitting your personal data and/or resume, you give consent to collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.

**We regret to inform that only shortlisted candidates would be notified. **

As a Service Delivery Executive, Infrastructure Support, you will oversee the Integrated Services Desk team, serving as the primary point of leadership for desktop support operations. The Team Lead is responsible for ensuring prompt, efficient assistance to customers across a variety of IT topics and issues, while also maintaining high standards of service delivery. Key responsibilities include managing team performance, enhancing operational processes, and ensuring that service desk operations adhere to established standards and best practices

What will you do? 

• Leadership and Team Management: Direct and oversee the Service Desk team, ensuring high levels of technical support and customer service. Lead by example to motivate team members towards achieving individual and team objectives.
• Strategic Oversight: Develop and implement strategies to enhance the efficiency and effectiveness of first call resolution (FCR), including optimizing call and email response times. Evaluate team performance metrics and conduct regular review sessions to identify areas for improvement.
• Incident Management and Escalation: Oversee the process of incident classification, prioritization, and escalation to 2nd level resolver groups. Ensure a streamlined workflow and maintain clear communication channels between all involved parties.
• Quality Assurance and Training: Monitor and evaluate the quality of support provided by the team. Identify training needs and organise sessions to address skill gaps, ensuring the team remains proficient in the latest technologies and service management processes.
• Customer Relationship Management: Maintain a proactive relationship with customers, providing them with regular updates on incident resolutions and gathering feedback to drive continuous improvement.
• Reporting and Documentation: Generate comprehensive reports on team performance, incident trends, and resolution statistics. Ensure all incident documentation is accurate, complete, and adheres to service level agreements (SLAs).
• Crisis Management: Lead the response to critical incidents, ensuring swift action and communication. Coordinate with internal teams and stakeholders to minimize impact and conduct post-incident reviews to prevent future occurrences.

Who we are

Beca is one of Asia Pacific’s largest independent advisory, design and engineering consultancies. After a century of operation, we have grown from a family-owned business to one of the most progressive, client-centric professional services consultancies in our region. We have more than 4,000 employees in 21 offices around the world and have delivered projects in more than 70 countries.

About Beca

‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations.

Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.

While our experience has been 100 years in the making, it is the fresh talent we're nurturing, the innovative thinking we're developing and the connections that we're forging that get us most excited for the future.

We are a growing engineering consulting company based in Singapore, seeking for a high performing professional to join us as an Executive Engineer – Mechanical (Building Services).

About You

We’re looking for someone who loves to learn and share knowledge – someone who can bring a fresh perspective to ensure the development of the people around them and who constantly seeks better practice for the overall quality of our work and our client experience.

Your passion, design and problem-solving mindset will be matched with a desire to work on meaningful and significant projects with the team.

Responsibilities

In this role, you will be responsible to:

• Under the supervision of Senior Engineers, to perform initial engineering task on the mechanical services detailed design for building projects
• To prepare submission to authorities for approval of design
• To attend to project meeting with Client, PM and Consultants from other disciplines
• To attend site project meeting and site inspection and respond to technical queries
• Assist in coordination of quality assurance and commissioning of designs with other disciplines and other design consultants
• Handle client liaison and reporting
• Liaise with authorities on plans submission and compliance

Key Requirements

• Degree in a Mechanical Engineering recognised by Professional Engineers Board, Singapore will be an advantage
• Minimum 3 years’ experience in the design & supervision of building service projects (Those with 5 years’ experience and/or Certified Professional Engineers will be considered for a senior position).
• Experience in leading roles for design & design management of residential, commercial, institutional or hotel projects will be an advantage
• Familiarity with codes of practice, relevant regulations and a working knowledge of authority submission and approval procedures
• Competent user of relevant engineering software, Building Information Modelling and Navisworks
• Excellent written & spoken communication skills in English
• Able to work independently & exercise initiative
• Excellent delegation and communication skills, which see you enlist the help of others to meet objectives
• A team, client and delivery focused working style
• Experience in a consulting environment

Job Highlights

• Career Advancement
• Medical Allowance
• AWS & Variable Bonus

Ready to make a move?

We offer a comprehensive career growth and development programme along with a vibrant and supportive team environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for its people and clients, then look no further than Beca.

If this sounds like the opportunity you have been waiting for, apply now with your CV and cover letter online today.

Please include the following information in your resume:

• Education background
• Work experiences
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

The Beca Group of Companies is an Equal Opportunity Employer and all applications are kept strictly confidential.

Major Account Representative (Sales Executive)

This position reports to Channel Manager, need to maintain current business and expand new brand & customers' base and execute sales strategy and deliver results

Job Description:

Attractive remuneration with commission, transport, and phone allowances

Key Responsibilities:

· Achieve overall sales targets and delivery sales fundamentals

· Build and maintain strong supplier and customer relationships

· Manage promotion spending & sales processes Achieve overall sales revenue and delivering sales fundamentals

· Maintain and expand new customer base

· Build and maintain strong supplier and customer relationship to become # 1 preferred supplier

Requirements:

· Good presentation, analytical, communication, and interpersonal skills

· Fluent in English and local language to liaise with customers

· Results driven and ability to perform under pressure

· Ability to deal with all levels of customers (from Modern retail to Traditional Trade)

· Experience in FMCG (Fast Moving Consumer Goods) distribution industry with at least 2 years’ experience is preferred

· Need to have own vehicle

· Immediate availability is higher preferred

As an expert consultant to bakeries, you will oversee various aspects of production, recipe development and quality control to ensure the creation of high-quality pastry products. Your role will involve both operational management and innovation to drive consistency, creativity and will also contribute to the company's growth by proposing and implementing new products and menu items that appeal to a diverse customer base.

Key Responsibilities:

• Quality Monitoring & Control:

- Regularly monitor and assess the quality of buns and other bakery products produced in the central kitchen and distributed across various outlets.

- Implement and oversee stringent quality control measures to ensure consistency and adherence to company's standards.

• Training & Staff Development

- Conduct training sessions for bakers and other production staff to ensure consistent quality in all products.

- Provide ongoing support and mentorship to bakery staff, reinforcing best practices in both production techniques and product presentation.

• Recipe Development & Innovation

- Collaborate with the team to create and propose new recipes, flavours and designs for buns and other bakery products, enhancing the overall menu offering.

- Innovate with new ideas for seasonal or specialty products to increase variety and appeal, helping to meet or exceed the company's sales targets.

• Product Promotion & Implementation

- Take the lead on implementing, promoting and improving both new and existing product lines, ensuring they align with market trends and customer preferences.

- Assist in creating promotional strategies that highlight new items, leveraging their potential to boost sales.

• Production Support & Crisis Management

- Stand in as a baker and assume full production duties during emergencies or staffing shortages, ensuring that operations continue smoothly without compromising quality.

• Collaboration & Continuous Improvement

- Work closely with bakery management to continually assess production processes and identify areas for improvement, ensuring efficient operations and high product quality.

- Offering ongoing support for recipe testing, ingredient sourcing and production enhancement.

Qualifications:

• Extensive experience in baking, pastry arts or related fields, with a focus on high-quality production and recipe development.
• Proven leadership experience with the ability to mentor, train, and inspire bakery staffs.
• Strong knowledge of quality control procedures, food safety standards and production efficiency.
• Creative mindset with a passion for developing new recipes and bakery innovations.
• Excellent communication and organizational skills.
• Ability to thrive in a fast-paced environment and manage multiple tasks effectively.

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone

Responsibilities:

• Provide excellent customer service in the retail front office operations.
• Handle incoming enquiries and requests from residential customers.
• Engage in daily operations, actively contributing to problem resolution and providing customer service support.
• Explain invoices, address account-related queries, and manage retail contracts effectively.
• Able to understand and explain well on the company’s price plans and services.
• Communicate clearly and effectively with customers, ensuring a positive interaction.
• Demonstrating empathy and patience in handling customer concerns.
• Recording customer interactions and transactions accurately in the company’s system.
• Adhering to company policies, procedures, ethical standards, code of conduct, and compliance with relevant regulations and laws.
• Safeguard customer confidentiality and privacy throughout all interactions.
• Participate in system / process enhancement projects to improve overall efficiency.

Requirements:

• Preferably holding a degree or diploma.
• Some prior experience in customer service is desirable.
• Seek individuals who align with values emphasizing service excellence.
• Possess a positive and proactive working attitude.
• Demonstrate self-motivation, independence, and a proactive approach to tasks.
• Exhibits a willingness to learn and is prepared to grow with the organization.
• Demonstrates strong teamwork, with good interpersonal and communication skills.
• Exhibits an achievement-oriented and results-driven approach.
• Proficient in communication using multiple languages, including English and Mandarin. Proficiency in Malay is considered an added advantage.

Others:

• 5-day work week.
• Working Hours: Mondays to Fridays 9am to 6pm.

(All applications will be treated in strictest confidence. We regret that only shortlisted candidates will be notified)

By submitting your personal data and/or resume to PacificLight (“us”), you shall be deemed to have given consent to us collecting, using, and disclosing your personal data for the purpose of assessing your job application. Information collected may also be disclosed to PacificLight Group of Companies (“PacificLight”) which includes PacificLight Power Pte. Ltd and PacificLight Energy Pte. Ltd. for this purpose. Please read our privacy policy here.

Job Description:

• Day-to-day customer service and procurement activities - Responsible for managing daily customer service operations and manage entire supply chain process from procurement to distribution to ensure timely and cost-effective delivery of products.
• Demand planning - Work closely with sales and marketing teams to forecast demand accurately.
• Production Planning - Collaborate with Operations team to develop production schedules and optimize the production planning that align with demand forecasts.
• Inventory Management - Work within the team to implement robust inventory control measures to maintain optimal stock levels. Monitor and analyze inventory turnover, taking proactive measures to prevent shortages or overstock situations.
• Logistics Coordination - Coordinate logistics activities, including transportation, shipping, and customs clearance. Optimize transportation routes and methods to reduce costs and enhance efficiency.
• Relationship Management - Build and maintain strong relationships with local and overseas suppliers and customers. Develop good vendor management with warehouse personnel for effective inventory control.
• Licensing - Manage all license requirements for Import/Export & transportation with compliance to Government Authority of Singapore.
• Collaboration and Communication - Work with product management team to review product specification/technical data. Collaborate with quality control teams to ensure that all products meet industry standards and customer specifications.
• Perform any other ad hoc tasks assigned by Team leader / Management.

Job Requirements:

• Degree in Chemistry / Chemical Engineering or any Engineering field.
• Minimum of 2 Years of working experience in a related field.
• Preferably with related experience in Chemical Distribution/ Semiconductor industries.
• Excellent written and spoken communication skills in English and ideally proficient in Chinese (in order to negotiate and handle queries with overseas Mandarin speaking suppliers/vendors in regards with the import & export shipment arrangement matters).
• Hands on experience using SAP/Navision system, strong in Microsoft Office, especially Excel would be an advantage.
• Experience in ISO9001, ISO14001 and ISO 45001.
• Ability to prioritize workload, make systematic decisions under pressure.
• Possess an entrepreneurial ‘can do’ mindset, able to work in a start-up environment.
• Possess excellent interpersonal skills, strong problem-solving skills and sense of ownership.
• Willing to travel if required.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education and our mission to Inspire Learning, Transform Teaching and Advance Research.

NIE invites applicants to join the Finance Department as an Executive. This is a 3-year contract position.

Responsibilities

You will be part of the team which handles research grant-related financial matters for the Institute. Your responsibilities will include:

· Administer research grants and projects.

· Payment processing of vendors’ invoices to ensure purchases are in accordance with rules and regulations of funding agencies.

· Payment processing of transport and general staff claims.

· Responding timely to enquiries pertaining to research grant financial matters.

· Assisting in the design, implementation and review of financial processes, policies and guidelines for continuous improvements, through streamlining and automation.

· Handling ad hoc duties as assigned.

Requirements

· A Polytechnic Diploma in Accountancy or its equivalent.

· 2 or 3 years of working experience in accounting.

· Organized and meticulous in handling numbers and data.

· An effective team player with a positive working attitude and is willing to learn and adapt, with problem-solving skills.

· Good organizational and communication skills, ability to prioritise, plan and multi-task and deliver assignments to adhere to timelines.

· Proficient in Microsoft Office applications, especially Excel pivot tables and formulas.

· Experience in SAP would be an added advantage.

Closing Date: 20 January 2025

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to NIE campus. This is subject to the availability of seats.

DUTIES & RESPONSIBILITIES

1. Compliance Management:

a) Organize and maintain records for WMI Quality Management System (SSG ERF, EduTrust, ISO, etc.).

b) Provide secretarial support for key meetings, including the Academic Board, Examination Board, Management Review and Operational Meetings.

c) Compile data for quality trend analysis, such as feedback and key indicators required by EduTrust.

d) Support the Management Representative/Head of Admin in conducting internal audits.

e) Stay updated on quality requirements and assist in internal communications related to compliance updates.

2. Academic and Operational Support:

a) Provide administrative and operational support to the Academic and Administrative Department.

b) Coordinating programme outreach, selection exercise, briefings and orientation

c) Supporting cadets liaison and mentoring system

d) Support the operational aspects of the online Learning Management System (LMS) and Admin IT System.

e) Covering basic Simulator Operations & Training Equipment Preparation

f) Assist in the maintenance of the Facilities, Hardwares, Training Equipment and Assets

g) Work closely with external parties on coordination tasks.

3. Perform any other tasks as assigned.

Requirements:

• Possess a diploma or degree in any discipline

• Fresh graduates are welcome, working/ internship in project-based roles are preferred

• Proficient in Microsoft office and strong computer skills

• Possess good communication and interactive/ interpersonal skills

• Certificate in Quality Management Systems (Such as ISO 9001:2025) is preferred

• Detail-Oriented with a meticulous approach to tasks.

• Must be willing to learn, independent and resourceful

• Able to work effectively under pressure and meet customer demands

- Prepare for quotation using the system and required to register new items and mapping with code book in system.

- Contact customer for quotation follow up and receiving feedback about the submitted quotation.

- Required to contact the local and overseas (most likely Korea) vendors to get quotation for new items.

- Required to learn & study Marine Diesel Engines as an Engine Builder (STX Engine).

- Outstanding Invoice chasing.

Essential duties and responsibilities : -

- Good MS Office skills

- Good communication skills

- Entry level candidates are welcome/experienced person whose major in Mechanical engineering or who is interested with marine engine machinery.

Job Description:

We are seeking a meticulous and organized Office Administrative Executive to join our team. This main role is essential in managing order fulfillment, supporting sales administration, and assisting with operator payroll processes. If you are detail-oriented and enjoy working in a collaborative environment, this position is perfect for you!

Key Responsibilities:

• Oversee the end-to-end order fulfillment process, including loading sales orders into the system.
• Send timely and accurate order confirmations to customers.
• Support sales administration tasks, including maintaining records, preparing reports, and managing documentation.
• Address customer inquiries related to orders and escalate issues when required.
• Collaborate with internal teams to ensure accuracy and efficiency in operations.
• Continuously seek ways to improve administrative processes for better efficiency.
• Secondary role will be assist in processing operator payroll by verifying attendance, compiling data, and ensuring timely submissions.

Qualifications:

• Education: GCE O-Level or higher.
• Experience: Experience: Open to candidates with or without experience; training will be provided.
• Skills: Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  Strong attention to detail and numerical accuracy.
  Effective organizational and time-management abilities.
  Good communication and interpersonal skills.
  A willingness to learn and adapt to new tools and processes.
  
  

Job Responsibilities:

• Able to identify and hunt for new regional contract logistics (warehousing) business opportunities
• Achieve sales targets set by Department Head
• Ad-hoc duties assigned when required

Job Requirements:

• At least 4 years of working experience in sales, must be from 3PL logistics with regional exposure
• Advantageous if have strong network and ready customers to bring in
• Excellent interpersonal skills and the ability to influence others.
• Open and comfortable with cold calling to find customers

-Work Location-Toh Guan office

-100% hunting sales role (focusing only on Contract Logistics)

-sourcing for only 3PL FMCG, retail, high-tech business

Responsibilities & Duties:

• Customer service executives serve as the primary point of contact for clients coming to a company for inquires, requests, queries, and complaints. Forward customer sales enquiries to Sales Dept. for follow-up.
• Co-ordinate with Operations Dept. to respond to customer queries regarding on-going jobs and projects.
• Schedule jobs with Operations staff.
• Prepare quotations and send to customers.
• Track and monitor completion of jobs in the RVS (River Computer System).
• Confirm jobs are “CLOSED” in RVS based on receipt of signed Delivery Orders.
• Produce Purchase Requisition and coordinate with Procurement for Purchase Order to supplier/vendor.
• “CLOSED” means job is completed and required documents are sent to Accounts Dept. for billing.
• Other ad-hoc activities as assigned.

Requirements and Qualifications:

• Candidate possess at least a Diploma / Bachelor's Degree in related fields.
• Customer service experience will be an added advantage.
• Organizational skills / Negotiating skills / Empathy / Patience / Good communicator
• Proficient in Microsoft applications software.
• Able to work independently in a fast-paced environment.
• Collaborative and able to complete tasks in a timely and accurate manner.

• Full Time Position
• Work Week: 5.5 Days (Saturday WFH)
• Working Location: 6 Tuas Ave 20, Singapore 638820

• Identify and secure new business prospects for logistics services focusing in freight and logistics business within the Group
• Provide quotation/sales agreement to prospective customer
• Attend and resolve any payment issues, feedback or disputes raised by customers
• Create positive and long-lasting relationships with current and potential customers through regular engagements
• Maintain close coordination with superior to ensure profitability of sales leads or perform better than budgeted figures
• Prepare sales proposals, presentations and reporting
• Maintain sales-related database

Requirements:

• Minimum Diploma holder in Logistics / Business or related field
• 2 years’ sales experience in freight / logistics business
• Self-motivated and possess drive to meet sales target
• Good working network among customers
• Good communication and negotiation skills

Others:

• 5-day work week
• Company Transport: 2 ways from Jurong East
• Daily meal subsidy
• In-house gym
• Medical, dental & insurance benefits

Purpose and Scope

We are seeking dedicated individual to join our operations team in achieving business goals. As an Operations Executive, you will be responsible for the depot operational matters including daily deployment of drivers.

Key Roles and Responsibilities

• Responsible for the daily deployment of routes
• Daily planning of day and night routes
• Conduct site visits and attend to complaints from internal and external stakeholders
• Carry out accident investigation, accident reporting and any other related issues
• Conduct weekly and monthly toolbox briefing
• Checking of vehicles and ensure all are in proper working condition before deployment
• Monitoring of workers' discipline, attendance and tardiness
• Compiling and monitoring of sector tonnages
• Route auditing and reporting of excess refuse
• Supervising workers/ vehicle movement and routes
• Co-ordinate logistics matter on special projects
• Working together with HSSE team and assist with the maintenance of the overall depot safety and movements within
• Working with Fleet Management on Vehicle planning issue for inspection and etc.
• Upkeep of company assets including vehicle, first aids & spill kits
• Perform coverage of duty when there’s shortage of manpower (driver / crew)
• Any ad-hoc jobs assigned

Qualification, Skills and Experience

• Completed GCE O level / Diploma in any discipline with at least 2 years’
• Experience in Logistics / Operations Management
• Preferably with own transport
• Proficient in Microsoft office applications
• Preferably with Class4 license
• Good interpersonal and communication skills
• Able to stay communicated after office hours for replying clients request and deployment of drivers when need.

At Sembcorp, our shared corporate behaviours underpin all the work that we do in building a sustainable future:

• Institution-first Mindset – Put the interest of the Group ahead of individual interests.
• Collaboration – Deliver through collaborating across markets, businesses and functions.
• Accountability – Hold team and self accountable to deliver on our commitments.

About Beca

Beca is one of Asia Pacific’s largest independent advisory, design and engineering consultancies. After a century of operation, we have grown from a family-owned business to one of the most progressive, client-centric professional services consultancies in our region. We have more than 4,000 employees in 21 offices around the world and have delivered projects in more than 70 countries.

‘Creative people together transforming our world’ is our vision. It reflects our culture, our aspirations and our purpose - to make every day better. We create value through understanding and delivering successful solutions, exceptional service and our enduring relationships and use our skills and systems to empower innovation; helping our clients shape communities, optimise their assets and streamline their operations.

Our employee-ownership model remains key to our future. It underpins our commitment to building and sustaining long-term relationships with our clients, it helps drive our positive, purpose-driven and growth-oriented culture, it sets us apart from our competitors, and it gives meaning to our social contract.

While our experience has been 100 years in the making, it is the fresh talent we're nurturing, the innovative thinking we're developing and the connections that we're forging that get us most excited for the future.

We are currently recruiting for an Executive Engineer – Electrical to join our Building Services team. This position will be based in our Singapore Office.

About You

We’re looking for someone who loves to learn and share knowledge – someone who can bring a fresh perspective to ensure the development of the people around them and who constantly seeks better practice for the overall quality of our work and our client experience.

Your passion, design and problem-solving mindset will be matched with a desire to work on meaningful and significant projects with the team.

Responsibilities

In this role, you will be responsible to:

● Carry out engineering design with minimal supervision in accordance with local codes or relevant international design codes

● Assume responsibility and undertake engineering tasks of increasing scope and complexity

● Responsible for analysis of information, production of design, tenders, proposals and technical report writing

● Assist in coordination of quality assurance and commissioning of designs with other disciplines and other design consultants

● Observe, review and report of works on site

● Handle client liaison and reporting

● Provide leadership to projects including planning, monitoring, progress and job cost reporting

● Assist in assessment and review of designs prepared by others on behalf of the clients

● Liaise with authorities on plans submission and compliance

● To work with the Qualified Person (QP) to develop electrical building services designs and calculations.

Job Requirements

• Degree in Electrical Engineering
• Minimum 3 years’ experience in the design & supervision of building service projects
• Experience in design & design management of healthcare, residential, commercial, institutional or hotel projects will be an advantage
• Familiarity with codes of practice, relevant regulations and a working knowledge of authority submission and approval procedures
• Experience user with relevant engineering software, Building Information Modelling and Navisworks
• Excellent written & spoken communication skills in English
• Able to work independently & exercise initiative
• Excellent delegation and communication skills, which see you enlist the help of others to meet objectives
• A team, client and delivery focused working style
• Experience in a consulting environment

Job Highlights

• Career Advancement
• Medical Allowance
• AWS & Variable Bonus

Ready to make a move?

We offer a comprehensive career growth and development programme along with a vibrant and supportive team environment. If you enjoy working for an organization that values partnership, tenacity, enjoyment and cares for its people and clients, then look no further than Beca.

If this sounds like the opportunity you have been waiting for, apply now with your CV and cover letter online today.

Please include the following information in your resume:

• Education background
• Work experiences
• Reason(s) for leaving (if any)
• Current and Expected salary
• Date of availability / Notice Period

The Beca Group of Companies is an Equal Opportunity Employer and all applications are kept strictly confidential.

Reporting to the Team Manager, the Customer Service Executive is responsible to formulate resolution and respond in a timely and accurate manner and providing excellent customer service to callers.

Job Requirements:

• Required to work 5 days work week including weekends and public holidays. Rotating shift.
• Required to work in shift and shift allowance will be provided accordingly.
• Adequate telephone skills and proper etiquette.
• Able to work in a fast-paced environment due to high volume of inquiries.
• Have experience in working contact center industry will be an added advantage.
• No working experience is welcome to apply as on-the-job training will be provided.

Working Location:

• Woodlands North Coast (Next to Republic Poly)

About Crown

Crown is one of the world's largest material handling companies with a reputation for award-winning product design, advanced engineering and technology, and superior after-sale service. Crown's business philosophy utilizes vertically integrated processes to design, manufacture and distribute forward-thinking, innovative solutions that improve customers' productivity and operating efficiency. Crown produces a broad range of forklifts as well as automation and fleet management technologies. The Company's global headquarters is located in New Bremen, Ohio, USA, with regional headquarters in Australia, China, Germany and Singapore. Crown employs more than 14,000 people worldwide. Crown operates a service and distribution network that exceeds 500 retail locations in over 80 countries. To learn more about why Crown is a great career choice, visit crown.com. You can also view our online newsroom at http://www.crown.com/en-sg.

3 best things about the role:

• Be part of a Company that is a leading innovator in world-class forklift and material handling equipment.
• Work alongside a fun and outgoing Sales Team that is supportive and collaborative.
• Work at a Company that values good people, with a culture of developing employees and promoting from within.

About the role

Crown Equipment is currently seeking an individual to join the Sales Team based in our Singapore Branch Office as a Territory Executive.

As a Territory Executive, you will be responsible for driving revenue growth and expanding the market reach by building and maintaining customer relationships. You will also exceed the sales budget in a specified territory by managing existing clients and sourcing new business in providing Material Handling Solutions.

This will be a great opportunity to develop and execute a sales plan for the assigned territory. You will negotiate contracts and agreements with customers to close sales deals and provide product information, pricing and support to customers.

Key Areas of Responsibilities

Sales Targets

• Achieve a minimum order intake per month in Territory Management Sales as set by the company.
• Meet the minimum KPI requirements set by the company.
• Achieve goals for rental net gain initiatives.

Territory Management

• Effectively manage a defined territory, including identifying new sales opportunities while managing an existing customer base.
• Develop a dedicated plan to maximize selling time and fully develop the territory's potential.
• Implement daily territory/time management plans with clear objectives for what needs to be achieved each day.
• Offer all of Crown’s goods and services.

Product Demonstrations

• Effectively execute a minimum number of product demonstrations per month in accordance with set KPIs.
• Ensure all demonstrations are carried out in a professional manner with minimal expense to the Company.
• Demonstrate comprehensive product knowledge, which is a key deliverable, and understand the full product range.

Customer Enquiries

• Follow up on all customer inquiries promptly and professionally.
• Execute a minimum KPI of at least 18 contact calls with customers per week. These calls should have a specific purpose and an "SSP" (Strategic Selling Plan).
• Manage and maintain open inquiries effectively on a daily/weekly basis.

Team Participation

• At regular intervals, you will be required to attend team functions and product training sessions. You may also be asked to assist and support fellow colleagues with inquiries and demonstrations.
• Attend weekly sales meetings, or if in a regional area, join via video conference.

Customer Satisfaction

• Ensure that all prospective customers receive prompt, professional service when responding to inquiries, presenting proposals/solutions, and finalizing transactions upon delivery.
• Maintain regular communication with all existing and prospective clients to ensure total customer satisfaction.

Accounts Receivables

• Closely monitor customers’ Accounts Receivables (AR) and send updates as required.
• Engage with customers regarding any outstanding debts owed to the Company and assist in resolving them.

Knowledge, Skills & Experience

• Industry experience
• Demonstrative success in sales
• High Energy and Motivation
• Results Orientated
• Communication, Negotiation and Organisation Skills
• Ability to work under pressure & meet deadlines
• Excellent presentation skills

Qualifications

• Graduate Degree
• At least 1-2 years in heavy machinery, MHE and automotive industry

• Identifying and pursuing new business opportunities.
• Developing and executing targeted sales and marketing strategies to reach and engage potential clients
• Preparing detailed quotes and proposals to secure new contracts
• Maintaining strong relationships with existing clients and ensuring high levels of customer satisfaction
• Collaborating with cross-functional teams to deliver comprehensive solutions that meet client needs
• Staying up-to-date with industry trends, competitor activity, and changes in the local market
• Providing regular sales performance reporting and insights to support decision-making

Roles & Responsibilities

• Identifying and pursuing new business opportunities.
• Developing and executing targeted sales and marketing strategies to reach and engage potential clients
• Preparing detailed quotes and proposals to secure new contracts
• Maintaining strong relationships with existing clients and ensuring high levels of customer satisfaction
• Collaborating with cross-functional teams to deliver comprehensive solutions that meet client needs
• Staying up-to-date with industry trends, competitor activity, and changes in the local market
• Providing regular sales performance reporting and insights to support decision-making

Job Description

• Working Hours: Monday to Friday: 08:30 AM - 05:30 PM
• Basic + Allowance up to $3,500 + High Commission
• Location : Benoi

Job Responsibilities

• Sales & Leasing of Material Handling Equipment
• Implementing marketing strategies and analyzing market trends.
• Monitoring costs, competition, and market demand.
• Contributes to team effort by accomplishing related results as needed.

Job Requirements

• Class 3 Driving License

Interested applicants, click APPLY NOW or text +65 87959166 for confidential discussion.

Only shortlisted applicants will be notified

MTC Consulting Pte Ltd | 15C7752
EA. Registration No.: R23118077 | Spencer Lee

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone

1. Conducting market research to identify selling possibilities and evaluate customer needs

2. Actively seeking out new sales opportunities through cold calling, networking and social media

3. Setting up meetings with potential clients and listening to their wishes and concerns

4. Discovering and pursuing new sales prospects, negotiating deals and maintaining customer satisfaction.

5. Reaching out to potential customers to demonstrate our services and products through email and phone

Job Info:

• Salary: Basic up to $2100 + Commission

Job Scope:

• Assist clients by recommending personal loans and credit cards tailored to their financial needs.
• Follow up with customers to provide updates on their application status.
• Meet or exceed sales targets established by the company.
• Undertake additional duties assigned by the company as needed.

Requirements:

• Strong prospecting abilities.
• Exceptional drive and verbal communication skills.
• Resilient and able to handle rejection effortlessly.
• Maintain a growth mindset and eagerness to learn.
• "N" Level certification with at least 5 credits, including Mathematics.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

RAYMOND NG JUN HAN | EA Personnel No.: R1657009