We are seeking a highly organized and detail-oriented Administrative & Executive Assistant to join our team. This role is essential in managing the daily operations of our office, ensuring administrative efficiency, and providing comprehensive support to our senior leadership team. The ideal candidate is proactive, efficient, and capable of handling a variety of tasks in a dynamic environment.

Key Responsibilities:

• Administrative Duties:
  • Manage day-to-day administrative tasks, including reception duties, managing correspondence, and documentation, with professionalism and efficiency.
  • Coordinate meetings, appointments, and travel arrangements for the team, including itineraries and expense reporting.
  • Prepare and format documents, reports, and presentations as required for project team.
• Office Operations:
  • Oversee office supply inventory, order supplies, and manage vendor relationships to ensure cost-effectiveness.
  • Ensure the office environment is well-maintained, including managing any facility-related issues.
  • Coordinate office maintenance and liaise with building management and external vendors for repairs and services.
  • Assist in the planning and execution of company events, meetings, and team-building activities.
  • Support IT and office equipment needs.
• Executive Assistant Support:
  • Provide high-level administrative support to senior leadership, including calendar management, meeting coordination, preparation of materials, travel arrangements and expense claims.
  • Handle confidential and sensitive information with the utmost discretion.
  • Prepare detailed reports, presentations, and other documents for executive meetings.
  • Coordinate with other departments to ensure seamless communication and collaboration on company-wide initiatives.

Roles & Responsibilities

Company’s Profile:

One of the leading F&B desert chains in Singapore and looking for a qualified and passionate HR Executive to join our dynamic and fun-loving team! With 13 years of operation in Singapore and established 21 outlets, we are looking for motivated individuals to join us in our company's transformation, align with our company's mission.

Working Days: 5 Days

Working hours: Monday - Friday, 9am - 6pm

Location: Bedok North

Responsibilities:

• manage payroll
• Be knowledgeable about and understand new legislation impacting payroll
• Handle full scope of payroll activities for more than 70 employees - include monthly payroll and overtime processing, bonuses, bank upload, CPF submission, IR21 and IR8A submission etc and resolve any payroll errors (if any)
• Ensure payroll is completed in an accurate and timely manner
• Prepare monthly payroll-related journal entries, reports and salary reconciliations as well as other weekly, quarterly, monthly payroll reports
• Ensure payroll payments are in accordance with local statutory guidelines and company
• lead, manage and create HR policies
• Ensure timely submission of IR8A, IR21 tax clearance, government-paid claims, NS make-up claims etc.
• Prepare payroll information and templates for annual budgeting and forecasting
• Involve in the reviewing, testing and implementation of HRIS upgrade, integration and process improvement projects
• Direct payroll workload to meet deadlines
• Review and abide by company policies and procedures
• Monitor the accurate processing of staff appointments, transfers, promotions and terminations
• Assist in coordinating annual increment/bonus exercise
• verify payroll information
• Provide advice and support on payroll related queries to employees
• Review payroll policies and amend procedures when required
• Oversee the preparation of payroll related documents
• Organise current employee data systems
• Ensure all payroll information and records are maintained in accordance with statutory requirements and support internal and external audits related as such
• Assist in Auditor queries, forms, government survey, etc. on payroll related matters
• create, manage and lead KPI initative. Monitor KPI metric
• Other jobs assigned whenever required

Requirements:

• Diploma with at least 1 year HR and recruitment experience. Experience with F&B hiring will be an added advantage.
• Able to communicate in Chinese to manage documentation in Chinese
• Highly motivated, people management skills, meticulous, team player, organized and takes initiative
• Accurate documenting skills and attention to detail

For interested applicants, please email your UPDATED CV in Microsoft Word format to [email protected]

We regret that only shortlisted candidates will be notified.

Wan Yan Pte Ltd

Responsibilities

• Perform day-to-day application support & maintenance
• Maintain database and user access
• Liaise with stakeholders to define project requirements
• Translate business requirements and user needs into functional specifications
• Collaborate with developers to ensure requirements are incorporated into system design
• Work with relevant stakeholders on user acceptance testing
• Support application deployment initiated by Change Requests, plan and maintain the application environment with the latest patches
• Support the team in defining project requirements, tracking, functional documentation & training materials
• Plan and conduct end-user training

Requirements

• Diploma/Degree in Computer Science or equivalent
• Minimum 1 year of experience in developing, implementing, or maintaining application system
• Experience in ERP application support & project management preferred
• At least 1 year of relevant experience in data extraction via SQL scripts
• Preferably with experience in POS or Retail industry

Wan Yan Pte Ltd

Sales Executive (B2B) – F&B Industry

Location: Bedok North

Full Time Non-executive 1 year exp F&B sales

Monthly$3,000to$4,000

Roles & Responsibilities

We are seeking a motivated and experienced Sales Executive with a strong background in B2B sales within the Food and Beverage (F&B) industry. As a Sales Executive, you will be responsible for driving business growth, building strong relationships with clients in the F&B sector, and meeting or exceeding sales targets. Non F&B industry but with B2B experience will be considered.

Job Descriptions:

- Identify and prospect potential B2B clients in the F&B industry, targeting key decision-makers and stakeholders such as restaurants, cafes, and food service providers.

- Conduct thorough market research to understand client needs, industry trends, and competitor activities within the F&B sector.

- Build and maintain a robust sales pipeline, managing leads and opportunities effectively to maximize sales potential.

- Develop and execute effective sales strategies and customized proposals that align with the unique requirements of F&B clients.

- Present and demonstrate product/service offerings specifically tailored to the needs of F&B businesses, highlighting their benefits and addressing industry-specific pain points.

- Negotiate pricing, terms, and contracts with F&B clients, aiming for favorable outcomes while maintaining profitable margins. Collaborate closely with cross-functional teams, including marketing, product, and customer service, to ensure seamless customer experience and successful implementation of solutions in the F&B industry.

- Regularly monitor and report on sales activities, performance, and market insights within the F&B sector to sales management.

- Foster and nurture long-term relationships with F&B clients, providing exceptional customer service and support to maximize client satisfaction and loyalty.

- Stay updated on F&B industry trends, market dynamics, and competitive landscape to identify new business opportunities and maintain a competitive edge.

Job Requirements:

- Excellent communication and presentation skills, with the ability to effectively convey the value of products/services to F&B clients.

- Demonstrated ability to meet or exceed sales targets and drive revenue growth in the F&B sector.

- Self-motivated and results-driven, with the ability to work independently and as part of a team.

- Strong negotiation and closing skills, with a focus on delivering win-win outcomes for both the company and F&B clients.

- Adaptability to a fast-paced and dynamic F&B industry environment, with the ability to prioritize and manage multiple tasks effectively. Willingness to travel for client meetings and industry events within the F&B sector as required.

For interested applicants, please email your UPDATED CV in Microsoft Word format to [email protected]

We regret that only shortlisted candidates will be notified.

Wan Yan Pte Ltd

Summary of Responsibilities:

The main responsibilities and tasks of this position are as listed below, but not limited to these:

• Assist the outlet manager on daily Front of the House and Heart of the House operations
• Monitor the reservation status and communicate with culinary team
• Plan and arrange manning to meet business needs
• Check the appearance, orderliness, cleanliness and set-up of the outlet and its related areas, and be ready before 10 minutes of the commence of each meal period
• Maintain service, standards and procedures for the outlet and to ensure that they are achieved and followed by
• Ensure hygiene and food safety compliance in the outlet and related areas
• Offer a personalize guest dining experience and ensure the compliance of LQA standards and delivery of Service Promise
• Lead a Heartist® approach to guest experience/service with the F&B team
• Provide immediate attention to guest complaints and provide appropriate service recovery. To follow up on correct procedures implemented by outlet manager as to prevent future recurrence
• Focus on the dining experience for LCAH members
• Ensure that safe working practices are followed including emergency procedures
• Assist Outlet Manager to organize and implement F&B promotions and special functions periodically
• Oversee the stock requisition and usage of operation equipment/supplies
• Maintain and check the outlet’s/heart of the house’s cleanliness and comply with the F&B sanitation and hygiene rules and regulations
• Participate in departmental leadership activities as a member of the team
• Maintain levels of confidentiality and discretion for guests
• Develop own knowledge and skills as a contributing member of the F&B team

Qualifications:

• 1 year F&B management experience
• Experience in similar size/style of 5* hotel
• Diploma in Hospitality Management
• Evidence of Leadership / People management
• Good interpersonal and communication skills
• Able to work under pressure and independently
• Good interpersonal skills with ability to communicate with guests and all levels of colleagues and management
• Service oriented with an eye for details
• Good computer skills and proficient in Microsoft Office-Words & Excel
• Good problem solving and decision making skills
• Effective conflict management skills, respecting a diverse, multi-cultural environment
• Use sensitivity and discretion in supporting guest needs
• Lead to constantly improve the guest service experience and team performance

Our commitment to Diversity & Inclusion:

We are an inclusive company and what we really hope to achieve is to attract, recruit and promote diverse talent.

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS

If you feel you are ready for your next professional challenge, apply on: https://careers.accor.com/

We are seeking an individual with QA/QC experience in the civil, structural, and architectural ("CSA") trades for the position of a QA/QC Engineer for Fortis Construction Pte. Ltd. Singapore operations. The candidate will assist with the QA/QC program throughout the design and construction phase of the largest multistory data center in Asia (The Project).

Reporting to the QA/QC Manager, the candidate will be responsible for assuring the implementation and compliance with the Quality Assurance System and for scope of work related to civil, structural, and architectural items. At times and, when necessary, the QA/QC CSA engineer will fill in for the QA/QC Mechanical, Electrical, and Plumbing engineers.

It is expected the candidate will be a very detailed and organized individual with extensive previous experience working as a QA/QC on large, international projects with deep knowledge of civil, structural, and architectural systems. There will be a significant amount of “hands on” work understanding and implementing the VDC QA/QC systems. The candidate must have excellent leadership and Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

The candidate will provide guidance to other team members they interact with and manage daily. The candidate will be expected to know the drawings and specifications and dig into the details to resolve issues.

Responsibilities:

• Contribute and share program evolutions and lessons learned with Fortis Construction, Inc. US operations QA/QC Managers
• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Review approved civil, structural, and architectural drawings, and ensure compliance with the construction specifications
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations, and project closeout
• Work together with the civil, structural, and architectural contractors to properly document the quality process, tracking and final turnover
• Run the weekly QA/QC Meetings, drive open CSA quality issues to closure, keep meeting minutes and document for future reference together with subcontractors
• Play a proactive role with field inspections, together with the subcontractors and the Client in developing pre-test plans prior to contractual testing and stay ahead of normally scheduled inspections with the authorities having jurisdiction (AHJ). Assist the contractor in resolution of known issues and lessons learned from other sites
• Assist with onsite/remote BIM 360 Field training of new Trade Partners / site personnel (iPad and Desktop) and competency with BIM 360 Field to create issues, capture QA/QC related issues, and create checklists.
• Identify issue and close them prior to punch walk and area substantial turnover date, by working with Client and Trade Partner’s QA/QC team
• Establish a great relationship with the Client, Trade Partner and local AHJ
   

Overview
In this role you will be assigned to a cooking or food preparation station and support the central kitchen team and operations manager in delivering consistent food quality and comply with food hygiene management systems.

Responsibilities include (but not limited to):
Follow LWB standard operating procedures for food preparation
- Provide support in kitchen, production and delivery sections
- Preparation of food items in respective stations
- Receiving, sorting, preparing and storing raw ingredients
- Maintaining food consistency and quality
- Complying with LWB policies in ISO 9001 and ISO 22000 standards
- Monitoring production and wastage records; adjusting production to maintain sufficient product while minimizing wastage
- Cleaning of equipment and tools after usage (kitchen appliances, work surface and floors)
-Ensuring the cleanliness and hygiene levels of food preparation areas

ROLES AND RESPONSIBILITIES:

• Build relationships with our clients. Support client enquiries by giving information in a friendly and efficient way. Taking responsibility in finding solutions for our clients, whilst keeping up to date with our services and policies.
• Generate new sales through cross/up selling & referrals
• Responsible for all administration and coordination of activities within departments as well as to ensure the smooth procedure required in the front-line operations in our service.
• Plan social media marketing timelines and write digital marketing material
• Utilize photography, videography, and video and photo editing tools to create marketing material for various social media and website
• Overseeing the design and graphics of marketing materials
• Support marketing executives in organizing various projects
• Conduct regular social media competitor analysis and identify opportunities and areas for improvement

QUALIFICATION AND CRITERIA:

• Min GCE ‘A’ Level with 1 to 2 years of customer service experience, preferably in B2B service.
• A strong desire to learn and grow.
• Excellent communication and interpersonal skills.
• Self-motivation and a positive attitude.
• Willingness to embrace challenges and think creatively.
• Passionate about delivering first-class service with the spirit of excellence.
• Have a Growth Mindset; We are growing fast. The team and processes will evolve over the next few months. The goal is to continuously learn and improve from our work and each other.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Responsibilities:

• Plan and implement competitive strategies to achieve substantial growth in the sales and market shares;
• Identify new and emerging opportunities in the market and strategically tap them to promote a new product line;
• Compile market intelligence such as competitors’ pricing, new product launches and competing activities as well as information on new players;
• Establish and manage clientele base and maintain a good working relationships with customers (eg. developers, architects, contractors, etc);
• Work with architects in setting specifications for both commercial and residential projects;
• Plan and participate in trade fairs/exhibitions to promote maximum brand exposure;
• Attend to all project tender documentation and translation if necessary;
• Prepare weekly and monthly sales forecasts on the ‘Project’ and ‘Distributor’ sectors;
• Attend to site inquiries and render technical assistance upon request by clients;

Requirements:

• Preferably a Diploma/Degree in Sales & Marketing or its equivalence with at least 1-year relevant experience in the same capacity;
• Sales-driven and customer oriented with strong communication and interpersonal skills;
• Resourceful and possess a high level of commitment and determined to excel;
• Good business acumen with sensitivity to business trends and market conditions;
• Excellent negotiation and relationship-building skills;
• Possess strong initiative and able to be a good team player;
• Those with relevant experience in consumer durables and building distribution networks have an added advantage.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to leo.tang(at)trustrecruit.com.sg

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Tang For Farn (Leo)

EA Personnel Reg No: R24121981

• Assist guests with check in and checkout, and other cashiering duties
• Provide a warm welcome to guests on arrival and register them as well as issuing room keys by using the appropriate standards
• Efficient in assisting guests throughout their stay with any requirements, handling guest feedback, provide direction and give suggestions
• Handle guests’ mails, messages, and answering phone calls
• Maximizing room revenue by up-selling to a higher rate category and selling the highest possible rates for walk-in guests
• Comply with hotel and department policies and procedures at all times
• Maintains the privacy of all guests by ensuring that no details of the guests are disclosed to anybody
• Attend daily briefings and relevant departmental meetings
• Ensure the safety, security and loss control policies and procedures are compiled with at the front desk and back office area
• Supervise and ensure the smooth and efficient daily operation of the Front Desk, ensuring all hotel guests and visitors receive an optimum level of service and care at all times
• Ensure cleanliness and appearance of Front Desk and related areas
• Establish awareness of the Hotels fire and emergency procedure
• Ensure vigilance in regard to in-house credit matters and act upon any discrepancies
• Provide assistance of the Front Office areas such as Front Desk, Airline Desk, Groups, Rooms Controlling and Lobby Greeters
• Ensure strict compliance of the Credit Card Privacy – PCI, Cash Float SOP
• Perform any related duties and special projects as requested by the Front Office Manager/Assistant Front Office Manager/Reception and Duty Manager

The Events Coordinator/Conference Services Coordinator plans and arranges the details of events. These include logistics planning to complex decorations for events, which range from meetings to dinners. He/She in charge of booking facilities for upcoming events, and meeting clients to discuss the event’s purpose. He/She must follow the client’s vision and details for the event.

He/She needs to provide administrative support for the department. He/She must conduct on-site coordination, and site inspection done during, before and after the events. He/She needs to create the Banquet Event Order in a timely manner. He/She must also use suggestive selling to boost profits.

He/She needs to work in a fast-paced setting. He/She maintains precise and overall awareness of the property. He/She also arranges functions correctly and efficiently. He/She needs to serve as a point of contact for clients. In addition, he/she must also converse with them via phone or email to respond to queries and requests.

~ Quarterly performance bonus

~ Aid customer service over various platforms
~ Communicate and relate well at the workplace
~ Follow food and beverage safety and hygiene policies and rules
~ Grow eersonal effectiveness at an operations level
~ Handle guest concerns
~ Issue sales proposals
~ Maintain a personal image and emotional competence
~ Perform computer applications at basic level
~ Perform essential online functions
~ Project a professional image
~ Provide go-the-extra-mile-service
~ Provide sales services
~ Show the service vision
~ Use upselling and suggestive selling methods
~ Work in a team

Responsibilities include:
-Assist in daily operations
-Ensure that the restaurant and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

• Responsible for the direction and delivery of project planning outcomes within schedule, cost, quality and safety for a mega projects
• Responsible for developing and maintaining a project master plan and schedule to meet the project objectives
• Ensure adherence to best practice project management principles and managing the project delivery services
• Managing the overall project controls, planning & scheduling, cost management, estimating, risk management for the project
• Monitoring of project scope and deliverables including application of change management processes
• Managing the development, monitoring and controlling of the project schedule.
• Formulating and controlling of the project budget
• To develop a project control procedure to monitor the progress of project

The Grains and Oilseeds (G&O) Platforms are two of LDCs longest standing business. The Platforms have an international presence in the world’s major producing and consuming regions and originate, handle, store, transform and merchandize products across the spectrum of Grains and Oilseeds products.

As an Operational Controlling Analyst, your primary responsibility will be to produce and monitor the Positions, FX Exposures and Weekly P&Ls for the G&O business in SEA which currently includes Trading, Marketing and Distribution activity primarily in Singapore, Malaysia, Vietnam and Australia.  You will be required to understand various trade flows, trading strategies and to produce high quality commentary and margin analysis as required.  You will also be responsible for ensuring some elements of the monthly closing process, working closely with Accounting.

You will also play an important role from a business operations perspective, supporting the SEA G&O Operational Controller and collaborating closely with Commercial and Execution teams.  You will actively contribute in areas such as Commercial Margin, Net Interest, Working Capital and Secondary Cost analysis. You may also be involved in IT and Process Improvement/Efficiency projects.

Main Responsibilities:

• Prepare, monitor and understand the Trading Positions, Weekly P&Ls and FX Exposures for the SEA G&O businesses
• Provide Commentary and analysis on Desk/Platform performance
• Ensure an accurate monthly closing in accordance with internal deadlines and reporting requirements. 
• Produce Ad-hoc Reports and analysis as required by the Platform, Region or Central Reporting
• Liaise and communicate with other Departments including Trading, Execution and Accounting
• Propose/Champion/Participate/Collaborate with colleagues in other Departments in business process improvement initiatives or global projects to align/streamline processes in line with LDC’s Trade to Cash Principles

Experiences:

• 2 years of experience in Product Control/Business Analysis/Management Accounting/Audit
• Working knowledge of Financial Markets, in particular Commodity and Foreign Exchange Markets
• Strong verbal and written communication skills, ability and willingness to interact effectively with all levels of employees & management
• Ability to handle multiple responsibilities and to prioritize.
• Self-starter with ability to work independently and to take initiative; proactive attitude toward problems and issues
• Ability to work in a high-pressure atmosphere.  Flexibility on working time during periodic closings.
• High level vision with attention to detail.
• Ability to identify/control weaknesses and implement process improvements.
• Strong analytical skills.
• Highly proficient with Microsoft Excel.
• Knowledge of SQL and PowerBI is a plus

Academics:

•  Degree in Business/Accounting/Economics or similar field.

The Senior HR Executive is responsible for performing HR-related duties at a professional level and will work closely with the Head of Human Resources. This position carries out responsibilities in the following functional areas: recruitment/employment, onboarding, policy proposals, benefits, employee relations, and employee law compliance.

As a Senior HR Executive, you support our organization’s quality, safety, and environmental management system in the process of continuous improvement. In this regard, you assume responsibility and accountability for supporting and coaching any staff under your care.

Your responsibilities as Senior HR Executive are:

• Assist and oversee day-to-day HR operations.
• Assist with recruitment processes.
• Manage the company's benefit program, including insurance coverage.
• Schedule and coordinate onboarding assignments and training sessions.
• Compile and process employee documentation, keeping the database up to date.
• Assist with the formulation and communication of policies and procedures, ensuring legal compliance.
• Assist with the management of the performance appraisal system.
• Maintain the Job/Training Matrix while managing the training needs of the employees.

Your qualities
You can make your mark as Senior HR Executive if you have:

• Bachelor’s degree in human resource management, Business Administration, or related field, with additional certificates in the Human Resource field being advantageous.
• A minimum of 5 years' experience in Human Resource Management.
• Proficient in written and spoken English with excellent communication skills.
• Comprehensive knowledge of the Employment Act and Singapore Work Pass rules/processes, with an interest in keeping updated with changes to Singapore Labor Laws.
• Strong organizational skills and attention to detail, confident and assertive, able to work independently with good decision-making skills and a proactive attitude.
• Proficient in Microsoft Office, especially Word, Excel, and PowerPoint.

Coordinate and ensure continuous improvement of production processes
• Identify and lead initiatives on quality, service, HSE and costs
• Fulfilment of project deliverables within the approved time schedules
• Perform modifications and validations of new products, processes, tooling and equipment
• Ensure new processes or process improvements are in conformance with quality and legal requirements
• Correct deficiencies and provide preventative maintenance

• Candidate must possess at least a Degree in Engineering/Science or equivalent
• Entry level welcome to apply too
• Experience with continuous improvement of processes and validations of processes and equipment
• Self-motivated, results-and-solution-orientated personality
• Highly analytical and structured way of working
• Team player

Business Support Executive with ERP (Enterprise Resource Planning) experience typically handles a range of administrative tasks and supports various functions within an organization using ERP systems.

Key Responsibilities:

1. ERP System Management: Maintain and update ERP systems to ensure they meet the organization’s needs.
   Troubleshoot and resolve issues related to ERP software.
   Customize ERP modules to align with business processes.
   
2. Inventory Management:
   Monitor and manage inventory levels to ensure they are in line with company requirements and demand forecasts. Conduct regular stock audits to verify inventory accuracy and identify discrepancies. Reconcile inventory records with physical stock counts.
   
3. Data Entry and Management: Enter and update data within the ERP system, ensuring accuracy and consistency.
   Generate reports and analyze data to support decision-making.
   
4. Process Improvement:Identify areas for process improvement and work with teams to implement changes.
   Assist in the development and documentation of business processes and procedures.
   
5. Collaboration: Work closely with other departments to ensure the ERP system supports their needs and integrates smoothly with other systems.
   Coordinate with IT and software vendors to address system-related issues.
   

Skills and Qualifications:

• ERP Knowledge: Familiarity with ERP software such as SAP, Oracle, Microsoft Dynamics, or similar systems.
• Technical Proficiency: Ability to navigate and troubleshoot ERP systems; understanding of database management and integration.
• Administrative Skills: Strong organizational skills, attention to detail, and proficiency in office software (e.g., MS Office Suite).
• Communication: Excellent verbal and written communication skills.
• Problem-Solving: Ability to identify problems, analyze options, and implement effective solutions.
• Time Management: Ability to prioritize tasks and manage time effectively in a fast-paced environment.

Experience:

• Previous experience in administrative support or a similar role.
• Experience working with ERP systems in a professional setting.
• Knowledge of industry-specific practices can be advantageous, depending on the sector (e.g., manufacturing, retail, finance).

Requirements:

• Diploma / Degree
• Minimum 1 - 2 years of work experience, preferably in manufacturing / retail environment
• Mature, organized, meticulous, task-oriented, and able to handle tasks independently.
• Must be a team player.
• Good communications skills in English and Mandarin to liaise with suppliers from Mandarin speaking countries.
• Good interpersonal skills and able to interface with all levels, internally and externally, in a professional and responsive manner.

• To primarily promote the Hotel and where possible, hotels belonging to the chain in his/her area/region
• To meet Hotel Budget as well as Individual KPIs (Room Target, Meeting Room Target, ADR & OCC)
• Pays visits to former, existing, and potential clients in view of entering into contracts with them, especially commercial accounts
• Anticipate the volume of business, taking into consideration the occupancy of the Hotel, the holidays, the weather, the activities in the Hotel, and the community in general
• Defines precisely guest requirements and ensures that the guest services offered corresponds effectively to their requests.
• To achieve targets by increasing room night production and the average room rates as set by the Director of Sales.
• Maintain and update vital information of companies, contacts, profiles, and database in the Anais system (PMS)
• To collect and share all information of the Hotel’s competitors with the Superiors and team members.
• Provides after-sales service and in particular ensures all guest complaints are taken seriously and discussed with the respective departments if necessary
• Negotiates prices with the clients
• Confirms verbal proposals in writing
• Achieve personal and sales team goals as assigned
• Maintain contact with all clients in the market area to ensure high levels of client satisfaction
• Conduct site inspection as required
• Display flexibility and willingness to adapt to new situations and/or take up new challenges

Main Responsibilities:

• Manage daily cash management function, monitor cash flow movements, ensure all accurate and timely funding allocation (including external borrowing and intercompany loans).
• Ensure all surplus cash are utilized in an efficient manner to reduce financing cost or allocate surplus cash with banks that are on higher deposit interest yield to maximum the deposit interest return.
• Ensure timely and accurate automated execution of settlements via company Treasury Management System.
• Resolve irregularities and assisting to resolve any accounting discrepancies pertaining to treasury-related entries.
• Responsible for keeping proper daily record for all cash management function and all funding activities transactions.
• Generate accurate and timely daily and monthly reporting.
• Assist in design and implementation of treasury aspects of Management Information System.
• Provide trade finance support to trading desks to sell down counterpart / bank / country risks.
• Any other duties as required

Experiences:

• At least 4-5 years of relevant work experience
• Understanding of trade finance instruments (Bill Collection, Standby Credit, Documentary Credit, Performance Bond)

Other skills (Computer Skills, etc):

• Professional, self-motivated, “hands-on”
• Good verbal and written communication skills
• Ability to work independently and handle conditions of uncertainty
• Ability to priorities tasks and respond quickly to spot issues
• Proficient in use of technology particularly Excel and Word, fast learner of other systems
• Good communication / interpersonal skills
• Ability to work effectively as part of a team
• Highly self-driven and able to work independently with minimal supervision

Academics:

•  Minimum Diploma or Degree in Finance/Accountancy/Business Management or equivalent

Objective:

To lead and grow MAKE UP FOR EVER OMNI business and strengthen brand presence with effective strategies and implementation that fits to brand DNA and values. We are seeking a dynamic and results-driven Trade Marketing Executive to join our team and help us enhance our brand presence and drive sales through effective trade marketing strategies.

Job Summary:

As a Trade Marketing Executive, you will be responsible for developing and executing trade marketing strategies to boost product visibility and sales across key trade channels. You will work closely with sales team, vendors, and partners to ensure alignment with our brand and business objectives. This is strongly cross-functional role; requires the selected candidate to build a strong working relationship between the marketing and sales team, this position will initiate and/or support efforts towards developing, implementing, and assessing programs to effectively market to our consumers through our customers. Support the building and implementation of brand plans and strategies established. This role is ideal for someone with a year of experience in trade marketing, who is eager to grow and make a significant impact.

Key Responsibilities:

• Working closely with the Marketing Manager to develop trade marketing strategy and implement promotional campaigns to achieve defined business objectives across all product categories and channels.
• Collaborate with sales and product marketing teams to identify opportunities and create compelling marketing materials and POSM displays.
• Manage relationships with key trade partners, distributors, and retailers to enhance product visibility and engagement.
• Create and analyze sell-out reports to monitor product sales performance in retail outlets, identifying trends, patterns, and opportunities from sales data to guide future marketing and sales strategies.
• Drive in-store events and counter activations, and coordinate with retailers to execute with excellence + supporting in facilitating corporate and brand events/ workshops.
• Monitor and report on the effectiveness of trade marketing activities, using sales data and market feedback to refine strategies.
• Compile, review and analyse competitors’ monthly trade activities.
• Support the development of sales presentations, merchandising strategies, and promotional plans.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and supportive work environment.
• The chance to work with a passionate team dedicated to excellence.

JOB SCOPE

1. KEY RESPONSIBILITIES

1.1 To provide administrative and logistical support to Therapy Hub; including the initiating and coordinating of the clerical and logistical functions required in the effective implementation of Therapy Hub administrative policies.

1.2 To collate and maintain Therapy Hub required statistics for the purpose of reporting, submission and audits. This will include working with standard and advanced spreadsheets, databases and word-processing software and documents.

1.3 To develop and maintain both hard and soft-copy information related but not limited to:

· Therapy Hub Staff/operational information

· Partner Organisations

· Service Requests

· Student Placements

· Statistics/Data required by Programme

1.4 To monitor, update, prepare and file documents required for the smooth operations of therapy hub including but not limited to:

· Therapy Hub Service Contracts

· Letter of assignments

· Billing/Invoicing

1.5 Send out email reminders to therapists for submissions of monthly billings and follow up with staff to rectify errors/amendments.

1.6 To contact Partner Organisations in relation to billing, staffing and contract matters

1.7 Handle sales and billing invoices for Partner Organisations, generate initial sheet for preparation of entry into NAV, ensure approval and signed by Director and CE, and send off to Partner Organisations for payment.

1.8 Monitor current contracts with Partner Organisations. Keeps track of end of and prepares renewal of contracts as necessary.

1.9 Interacts with Partner Organisations with regards to reminders of payments, contract renewals, early release of therapists for corporate events and ad hoc matters related to service provision.

1.10 Point of contact between new Partner Organisations seeking services. Ensure that they complete the Service Request Forms and work with Therapy Hub Manager/s to respond timely to new Partner Organisations.

1.11 Assist with submission or collection of monthly/quarterly/yearly statistics for reporting to Senior management/Board/External stakeholders and ad hoc requests from various funders or stakeholders.

1.12 Handle logistics for Therapy Hub Meeting such as ordering meals keeping in mind dietary restrictions, preparing materials and setup of rooms.

1.13 Disseminate information to staff for ad hoc issues.

1.14 Collate training courses that therapists have completed.

1.15 In charge of ordering and issuing of uniforms (Rotation with other Admin Staff)

1.16 Monitors stationery needs of department and submits order form before end of the month.

1.17 In charge of ordering of items for promotional events/roadshows/ employment drive

1.18 Maintains extensive files and records of therapist registration with AHPC, practicing certificates, contact details.

1.19 May perform related duties as assigned, may participate in special projects and efforts to improve effectiveness of Therapy Hub processes.

1.20 Outreach

· Actively monitoring job portals for potential partners

· Maintain an active potential partner databases

· Cold calls to all SSAs based on the manpower needs

1.21 Recruitment

· Coordinate roadshows, recruitment drives, and job shadowing opportunities

· Monitor Career Interest Form data to liaise with HR for follow up

· Managing the professional databases

· Engagement of potential recruits

1.22 Engagement

· Coordination of staff engagement activities

· Coordination of partners engagement activities

2. PROFESSIONAL / STAFF DEVELOPMENT

2.1 To identify and attend relevant training and courses.

2.2 To be involved in networking with other community organisations.

2.3 To participate in events organised/supported by SPD as required.

3. ANY OTHER DUTIES

3.1 As may be assigned from time to time by Director, Assistant Director, and Manager, Therapy Hub

4. JOB HOLDER REQUIREMENT

4.1 Basic Qualifications: Diploma level or equivalent

4.2 Possess industry-relevant IT knowledge such as proficiency in the use of Microsoft Excel, Word and PowerPoint.

4.3 Detail oriented with strong analytical and problem-solving skills

4.4 Customer focused; with strong interpersonal skills to effectively communicate with a wide range of individuals and stakeholders

4.4 Possess at least 2 years of experience in an Administrative Executive (or equivalent) role

Job Overview:

We are seeking a dynamic and customer-focused individual to join our team as a Business Development and Customer Experience Executive. The ideal candidate will play a crucial role in managing and enhancing relationships with our valued customers, ensuring satisfaction, and contributing to the overall success of our organization.

Job Responsibilities:

·        Proactively engage with customers to understand their needs and expectations.

·        Build and maintain strong, long-lasting customer relationships through effective address of customer inquiries, concerns, and feedback promptly and professionally.

·        Procure, maintain and develop meaningful relationships with existing and new clients to improve retention rate by actively reaching out to key accounts and private clients on regular basis

·        Receive and resolve customers’ concerns and enquiries to your best ability and achieve maximum revenue

·        Maintain accurate and updated customer records in the CRM system.

·        Analyze customer data to identify trends and opportunities for improvement.

·        Collaborate and work closely with internal stakeholders to fulfil client’s expectations and business objectives, to have resolution of customer issues, inventory supplies, logistics and fulfilment of orders management.

·       Ability to partner with multiple departments and stakeholders.

·       Excellent problem-solving skills with meticulous attention to detail.

·       Ability to work collaboratively in a team environment.

·       Assist in drafting proposals to generate more revenue from clients.

·       In-depth knowledge of liquor business and value propositions.

·       Provide administrative support to Business to Business, Operations, and Sales teams to ensure smooth day-to-day operations.

·       Maintains Customer Service Feedback database.

·       Responsible for QSM Submission and other activities.

·       Support any off-site event or ad-hoc projects under the Service Excellence/CRM team.

·       Backup support for after-sales service requests, including retail, VIP, ISC, etc.

·       Degree in a relevant discipline.

·       At least 2 years of experience in managing customer service and expectations of high-profile clients.

·       Proven experience in customer relations or a similar customer-facing role.

·       Resourceful, positive attitude, and focus on customer satisfaction in a fast-paced environment.

·       Proficient in internet and Microsoft applications.

·       High-level communication skills in both English and Chinese.

·       Proven ability to negotiate.

·       Strong customer service recovery and conflict resolution skills.

·       Good organizational skills.

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

Company Description

About Ksisters: Founded in 2016, we curate unique & trending K-beauty, K-fashion, and K-lifestyle indie brands and products. With over 30 beauty and lifestyle brands under our belt along with our own in-house brand, Jung Beauty, we aim to be the ultimate K-Beauty destination in Singapore.

Job Description

An exciting journey awaits as we open our flagship store in Singapore!

We seek a dedicated & passionate Full Time Retail Sales Executive, a character that is responsible, diligent and self-motivated. The Retail Sales Executive will be responsible for maintaining high levels of customer satisfaction, ensuring that store displays are in accordance to guidelines and that inventory is well-replenished at all times.

Primary Responsibilities

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers
• Handle daily customer queries & feedbacks with prompt and fitting solutions
• Review and handle returns and exchanges in compliance with company policy
• Contribute creative ideas to build / develop strong regular clientele

Operations

• Support daily business operations of the retail store. (eg: cashiering function, house-keeping)
• Ensure store presentation is consistent with brand image
• Assist in sales plans execution & participation in conjunction of marketing events & promotions
• Inventory replenishment
• Assist in visual merchandising whenever new stocks arrive, to provide optimal shopping experience for the brand
• Work closely with the Store Manager & Assistant Store Manager to achieve KPI(s) and for any other store related matters
• Operates POS cash register & handles various payment mode with accuracy
• Communicates feedback gathered through in-store activities to supervisors

Other duties

• Perform any other ad hoc duties that may be assigned from time to time (eg: Stocktake exercises)

• Passionate about the beauty retail industry & customer interaction
• Minimum Diploma holder & 20 years old & above
• Experience in working within the retail environment (Beauty retail is a plus)
• Must be a positive team player who desires to contribute
• Self motivated, open-minded, proactive with high integrity level
• Customer-focused with strong communication and interpersonal skills
• Strong adaptability skills in a fast paced environment
• Possesses problem-solving and planning skills
• Able to work shifts / weekends & public holidays (Total 44 hours per week)
• Language: Fluent in English &/or Chinese, (Korean is a bonus!)
• Able to start in September 2024

If you feel that you are the person that we are looking for, please send us an email and include the following:

• Resume
• A clear picture of yourself
• A short write-up of why you feel that you are the right fit for the role

• Medical & Dental benefits
• Meal Allowance
• Performance Bonus
• Staff discounts

Company Description

About Ksisters: Founded in 2016, we curate unique & trending K-beauty, K-fashion, and K-lifestyle indie brands and products. With over 30 beauty and lifestyle brands under our belt along with our own in-house brand, Jung Beauty, we aim to be the ultimate K-Beauty destination in Singapore.

Job Description

An exciting journey awaits as we open our flagship store in Singapore!

We seek a dedicated & passionate Part Time Retail Sales Executive, a character that is responsible, diligent and self-motivated. The Retail Sales Executive will be responsible for maintaining high levels of customer satisfaction, ensuring that store displays are in accordance to guidelines and that inventory is well-replenished at all times.

Primary Responsibilities

Customer Service

• Deliver excellent customer service, cultivating a pleasant shopping experience for customers
• Handle daily customer queries & feedbacks with prompt and fitting solutions
• Review and handle returns and exchanges in compliance with company policy

Operations

• Support daily business operations of the retail store. (eg: cashiering function, house-keeping)
• Ensure store presentation is consistent with brand image
• Assist in sales plans execution & participation in conjunction of marketing events & promotions
• Inventory replenishment
• Assist in visual merchandising whenever new stocks arrive, to provide optimal shopping experience for the brand
• Operates POS cash register & handles various payment mode with accuracy
• Communicates feedback gathered through in-store activities to supervisors

Other duties

• Perform any other ad hoc duties that may be assigned from time to time (eg: Stocktake exercises)

• Passionate about the beauty retail industry & customer interaction
• Minimum GCE O Level & 20 years old & above
• Experience in working within the retail environment (Beauty retail is a plus, no experience is welcome to apply)
• Must be a positive team player who desires to contribute
• Self motivated, open-minded, proactive with high integrity level
• Customer-focused with strong communication and interpersonal skills
• Strong adaptability skills in a fast paced environment
• Possesses problem-solving and planning skills
• Able to work shifts / weekends & public holidays
• Language: Fluent in English &/or Chinese, (Korean is a bonus!)
• Able to start in September 2024

If you feel that you are the person that we are looking for, please send us an email and include the following:

• Resume
• A clear picture of yourself
• A short write-up of why you feel that you are the right fit for the role

• Staff discounts
• Salary $12 - $15 / hr