Job Objectives
A Functional Business Analyst is responsible for working with business and tech to deliver projects spanning multiple business units. Delivering projects covering entire project SDLC lifecycle to meet business ask while adhering to Bank’s guidelines.
Manage scope, issues, risks, dependencies and project change will be core competencies to the role.
The Functional Business Analyst must have extensive knowledge in the retail credit risk domain and excellence stakeholder management capability with an eye for detail.
Expertise in system migration for credit origination, collection, credit portfolio management, and provisioning is preferred.
Key Responsibilities
· Stakeholder and Communications Management
· Manage all aspects of project and program engagement from planning, communications, scope, quality, change, risks and issues
· Continually manage stakeholder expectations through governance processes
· Deliver appropriate and effective executive level communication
· Provide status reporting regarding milestones, deliverable, dependencies, communicating across GTO and business leadership and stakeholders
Process and Delivery Execution
▪ Lead and collaborate effectively with cross-functional and technical teams including business specialists, solution architect, technology services teams, and testing teams to document and confirm requirements
▪ Work with the delivery team on the smooth delivery of the solution
▪ Review Test Strategy, help plan and support the user acceptance testing and help address any issues.
▪ Ensures that there is a business perspective on how the new operations and technical capabilities will be delivered to the business.
▪ Spot potential problems, recognize the risk impact and propose risk mitigation strategies.
▪ Prepare detailed plan for all work packages of the project with coverage of non-functional requirements
▪Understand interdependencies between technology, operations and business needs
· Monitor, track and control scope to resolve issues, conflicts, dependencies and critical path deliverables
· Ensure that projects and programs are proceeding according to scope, schedule, budget and quality standards
▪ Initiate the change management plan for Technology & Operations projects. This will include all activities that the business needs to do to prepare for new operation process and technical components.
Key Requirements
▪ System migration experience for banking system in relation to Retail Credit products, Credit Risk, Operations, Process and operating models
▪ Degree in an appropriate field of study or equivalent
▪ Demonstrated 5-10 years of experience in project management/business analysis in credit subject area
▪ Familiar with change management processes and project management fundamentals
▪ Understanding of technology and operational processes across functions / departments in the banks
▪ Project Management Professional (PMP) / PRINCE II certification is a plus
▪ Direct responsibility of project budgets of $5 - $15 million dollars
▪ Strategic forward thinking approach to challenges with executive level communications, influencing, negotiating and persuasion skills
▪ Ability to multi-task and perform well under pressure
▪ Independent, diligent and resilient individual with ability to thrive in ambiguity
“This is in partnership with the Employment and Employability Institute Pte Ltd (“e2i”).
e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives. By applying for this role, you consent to A-IT Software Services Pte Ltd’s PDPA and e2i PDPA.
