About the job

At Talkdesk, we are courageous innovators focused on redefining the customer experience, making the impossible possible for companies globally. We champion an inclusive and diverse culture representative of the communities in which we live and serve. And, we give back to our community by volunteering our time, supporting non-profits, and minimizing our global footprint. Each day, thousands of employees, customers, and partners all over the world trust Talkdesk to deliver a better way to great experiences.

We are recognized as a cloud contact center leader by many of the most influential research organizations, including Gartner and Forrester. With $498 million in total funding, a valuation of more than $10 Billion, and a ranking of #8 on the Forbes Cloud 100 list, now is the time to be part of the Talkdesk legacy to help accelerate our success in a new decade of transformational growth.

At Talkdesk, we embrace FAST, our fundamental operating principles that define who we are as an organization. These principles drive us to make the impossible possible. FAST: Focus + Accountability + Speed = Talkdesker.

• Focus: Focus time, energy and attention on what is most impactful for the business and thoughtful about how and when to partner with others.
• Accountability: Hold self and others accountable to meet commitments and drive results. Accept responsibility for successes and failures.
• Speed: Execute with agility and urgency. Act promptly, decisively, and without delay. Make good and timely decisions that keep the organization moving forward.
• Talkdesker: YOU!

What Is An Enterprise Account Executive At Talkdesk...As an Enterprise Account Executive at Talkdesk, you will be responsible for approaching companies with 1000+ employees, that are aligned to your region.We are looking for driven, motivated and ambitious Enterprise Account Executives based in Singapore. Someone who will proactively acquire new prospects and drive forward our business offerings through solution based selling. Bring your passion for customer experience and join Talkdesk on our rocketship to success!

As an Enterprise Account Executive at Talkdesk, you will...

• Target net new accounts with 1000+ employees, focussing on the Malaysian market with the potential of coverage in additional ASEAN regions
• Generate a strong pipeline to ensure extensive coverage. Resulting in consistent quota achievement
• Create excellent internal relationships; you cannot close those big deals on your own!
• Manage the complete and complex sales-cycles. Including pipeline generation and oftenpresenting to C-level executives the value of Talkdesk’s solution
• Streamline the contracts phase; Strong proposal, terms and negotiation experience isimportant
• Align with the Talkdesk sales Go-to-Market plan to develop and own accountability foryour region’s targeted prospects. Including delivering accurate forecasting and planningto Leadership
• Build partner, channel, and alliance relationships to to sell more successfully andoverachieve your quota
• Be a Talkdesk Evangelist
• Work in collaboration with internal resources to own and grow your new business pipeline
• Work with a base of active customers to upsell new productsWhat We Are Looking For...
• Located in Singapore
• Experience with the market in Malaysia
• Individuals who enjoy the challenge of Net New Logo’s
• Proven experience of being able to create self generated opportunities
• Consistent success selling software into Large Corporate and Enterprise accounts
• Experienced closing 5-7 figure multi-year contracts
• Experienced selling to C-suite, senior management and director-level individuals
• Champion builders and trusted advisors
• Ability to command the attention in a room by delivering compelling presentations
• Extensive negotiation and contract development experience
• Comfortable operating in a fast-paced, dynamic startup environment

What's Next...

If this sounds like the right opportunity for you, then we’d love to hear from you! Click on ‘apply’ to this job to send us your CV and cover letter and a recruiter from our talent team will be in touch with you.

Work Environment And Physical Requirements

Primarily office-environment work, extended periods of sitting or standing, computer-based work. Limited lifting, and equipment usage limited to computer-related equipment (keyboards, mouse, etc.)

The Talkdesk story hinges on empathy and acceptance. It is the shared goal among all Talkdeskers to empower a new kind of customer hero through our innovative software solution, and we firmly believe that the best path to success for our mission is inclusivity, diversity, and genuine acceptance. To that end, we will hire, promote, work along, cheer for, bond with, and warmly welcome into the Talkdesk family all persons without regard to ethnic and racial identity, indigenous heritage, national origin, religion, gender, gender identity, gender expression, sexual orientation, age, disability, marital status, veteran status, genetic information, or any other legally protected status.

Job Description

• Able to edit product content that will be published on e-Commerce websites/portals.
• Set standards, systems, and best practices for new product listings, content creation, distribution, and maintenance.
• Provide support in other areas of Media Marketing, PPC, Email Marketing, SEO, Keyword Research, Google Analytics, Website UX, and Paid Social Media.
• Monitor trends in product sales by using web analytics and Excel spreadsheets (pivot tables, vlookups, etc)
• Any ad-hoc duties assigned by reporting manager

Job Requirements

• Diploma or Degree in business, marketing, supply chain management, or related fields.
• Min 2 years of experience in e-commerce related industry (e.g., Lazada, Shopee, TikTok Shop).
• Analytical ability to conduct market research and identify trends and recommendations.
• Team Player driven by sales outcomes and targets.
• Strong marketing sense with expertise in building a strong digital presence.
• Innovative and resourceful in finding new approaches in problem solving.
• Strong interpersonal and communication skills.
• Can communicate in both English & Mandarin; to liaise with Mandarin speaking associates.

Mon to Fri 8.30am - 6pm

General Job Description

The position is responsible for providing assistance to the Project Manager/Implementation

Manager in Implementation and Internal and External Enhancement projects. They are required to

work with various internal stakeholders (Department Managers, Operations Managers, Regional

Account Managers) and external stakeholders (Customers) in order to on board and stabilise new

businesses

Implementation Executive Key Roles and Responsibilities

1. Plan, Manage and execute implementation/on boarding of new businesses

2. Support the Program/Project Manager on various Internal and External customer projects

and initiatives by

a. Creating GANTT Charts

b. Project Flow Diagrams

c. Writing and Developing Standard Operating procedures

d. Conducting training with local branch offices

e. Managing Key progress meetings and providing regular updates to the

project/implementation stakeholders

f. Developing Report Automation

g. Electronic Data Interchange (EDI) enhancement and deployment

h. New EDI implementation with IT

i. Process enhancement

j. Create and Review Work Instruction (WI) developed by other account teams

k. Provide consultation and support on business aspects for Regional IT

Skillset Requirements

1. Proficient in Microsoft Excel, Teams, Word, Powerpoint

2. Able to learn new systems and software quickly

3. Experience in at least one aspect of freight forwarding Operations. Export or Import,

Preferable if experienced in both.

4. Detail oriented and able to manage their own schedule well.

5. Has good time management

6. Strong Team player

7. Responsible and able to work remotely to deliver key tasks completed on time

8. Good interpersonal skills

Experience and Qualifications

1. Graduated from college or university with majors in Logistics, Supply Chain, Transportation,

International Business or related majors

2. 2 years’ minimum experience in the freight forwarding/logistics industry

3. Air/Ocean Freight experience is a PLUS

Purpose and Scope

Our Client is embarking on a major transformation journey that focused on improving value, deepen market presence, and capture product innovation and growth. At the core of this transformation is the Company’s Digital business aiming to further strengthen its leadership position through the modernization and innovation of its technology capability. The candidate will be responsible for all end user computing support and delivery of group defined solutions.

Role and Responsibilities

• Provide assistance, knowledge and user support in all aspects of IT to ensure the company business gets maximum benefit from IT systems

• Technical support to Desktop, Local Area Network (LAN\WiFi) and all business applications.

• Perform system changes and developments to any of company systems and applications to agreed standards and timescales.

• Install standard business desktop/laptop Images to an agreed standard.

• Configure and install appropriate hardware/software to the user’s desktop in a professional manner and timescale in order to meet business needs.

• Provide basic hardware/software configuration, fault finding and problem resolution.

• Conduct routine maintenance, monitoring and administration on IT systems, hardware, network, and business applications.

• Provide video and audio-conferencing system support to end users

• Supporting D&T projects/initiatives

• Liaise with external support organisations to ensure their service meets company business requirements e.g. Service Desk, Telecoms provision and support.

• Answer technical queries and meet operational service levels

• Ensure own work satisfies quality requirements and is documented to departmental standards with all associated databases updated.

• Work as a team member and share knowledge with colleagues.

• Work to agreed personal development plans to broaden the skill range available for all systems and application areas.

• Generate KPI’s and reports to publicise and share details on the IT service and IT activities.

• Provide user training, hints and tips and other user assistance as required on company’s systems and applications.

• Provide purchasing advice to and purchase IT equipment on behalf of the business, place orders and manage the stock of IT equipment and spares.

• Be available to support the business during ‘out of core hour’ working time.

• Overall management and delivery of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

• Proactively supports and operates solutions and takes measures to enhance processes and improve service delivery.

• Monitoring of Unified Communication, Telephony, Audio Visual and Video Conferencing Infrastructure to ensure optimal service delivery.

• Support local and overseas\remote offices Unified Communication, Telephony, Audio Visual and Video Conferencing infrastructure.

• Manage incidents and requests from customers.

• Administration and patching of Unified Communication, Telephony, Audio Visual and Video Conferencing products/solutions.

Job requirements

• A sound range of IT skills, which need to be kept up to date in line with IT developments in the business.

• Have a basic understanding of the desktop and LAN\WiFi\WAN technical domains, involving familiarity with a wide range of environmental components and support tools.

• Good knowledge of computer hardware, Windows and Mac operating systems, and software applications

• Good understanding of mobile / smart devices, Android, and iOS

• Good working knowledge of video conferencing platforms, Zoom, BlueJeans, Skype for Business

• Good working knowledge and experience in managing Office365 and Azure

• To demonstrate the ability to acquire and apply new technical knowledge, be able to work without close supervision.

• Work to high professional and personal standards in a disciplined manner to agreed standards and procedures and maintain appropriate databases and documentation

• The ability to work within a complex technical environment and able to perform tasks and resolve problems on a variety of systems and applications

• The ability to work within a team and be willing to share learning and to learn from others.

• Possession of good verbal and written communication skills.

• Maintain good personal skills and an ability to cope with potential conflict.

Qualifications and Experience

• IT / engineer related diploma from polytechnic or degree from university

• Microsoft Certified Systems Engineer (MCSE) or a COMPTIA certification would be beneficial.

• ITIL Foundation V3 would be beneficial

• Thoroughness for investigating and monitoring systems and tenacity for resolving the root cause of problems.

• Familiarity with professional development standards

• Thorough knowledge of IT products and the marketplace

• Maintaining a good network of contacts within IT and within the business

• It is beneficial to have experience in the following technical support areas – Windows operating systems, LAN / WiFi / WAN, Office 365, Office products Outlook, Internet Web Browsers, Skype, Zoom, BlueJeans messaging and conferencing.

• Preferably has background and knowledge in IP-based Unified Communication, Telephony, Audio Visual and Video Conferencing technology

• Technical working knowledge of on premise and/or hosted contact center solutions, features, and capabilities, IVR and common business call flow.

DUTIES & RESPONSIBILITIES

· Identifying and researching opportunities that come up in new and existing markets or clients

· Communicating with clients to understand their needs and offer solutions to their problems

· Lead and oversee the growth of profitable new business opportunities

· Managing virtual and in-person sales meetings

· Work collaboratively with Sales and Marketing to develop and implement business development strategies

· Assist the BD Director during client presentation

· Running outbound event (phone calls, emails, etc.) to create sales opportunities

· Develop a leads strategy to follow up on sales leads or project leads

REQUIREMENT:

· Familiar with Microsoft Office, PowerPoint, Outlook

· Strong communication and interpersonal skills

Job overview:

The CRM Executive will be responsible for executing and optimizing the CRM strategy for our brand, ensuring that customer interactions are consistent, and drive brand loyalty. This role will involve working closely with the front-line teams to implement CRM campaigns, monitor customer behaviours, and leverage data-driven insights to deliver personalized experiences to our customers.

Job Responsibilities:

CRM Strategy Development & Execution:

• Propose and to manage loyalty programs that reward customers for repeat purchases, referrals, or engagement with the brand.
• Assist in design and implement strategies to enhance customer retention, loyalty, and lifetime value (CLV). This includes segmenting customers based on behavior, preferences, and purchasing history.
• Monitors competitor activity and brainstorms potential improvements or changes in marketing strategy, products, or services.

Customer Data Management & Segmentation:

• Analyze customer data and behavior to develop insights and identify target segments for personalized marketing.
• Work with the CRM data analytics team and prepare regular reports on CRM campaign performance, customer acquisition, retention rates, and overall marketing ROI.

Brand Communication:

• Ensure all CRM messaging and communications are aligned with the brand’s voice and values.
• Ensure marketing materials and collaterals are published and distributed in line with the brand direction.
• Support the team in participating in any Public Relations events related to promoting the company’s brand.
• Identify and manage external partners to maximize brand exposure e.g. events, livestreaming, managing KOLs.

Customer Feedback & Insights:

• Gather and analyze customer feedback to continuously improve the CRM strategy and customer experience.
• Use customer feedback to inform brand positioning, product development, and future marketing initiatives.
• Manage overall marketing projects timeline and budget.

Requirements:

• Relevant certificate in marketing from recognized institutions.
• Minimum 2 years of experience in branding and marketing. Proven track records in executing successful CRM campaigns and customer retention program.
• Excellent writing abilities and interpersonal communication skills.
• Strong analytical skills with the ability to interpret customer data and derive actionable insights.
• Customer-centric mindset with a focus on delivering value to the customer.
• Able to work independently under tight deadlines

Key Job Responsibilities and Functions of a Project Executive Intern at Trinax

1. Project Involvement:

• Engage in the full life cycle of 360 projects, from initial conception to final deployment and ongoing support using the proven tools and well-established systems to manage and deliver projects successfully.

2. UX Research Workshops and Studies:

• Participate in conducting UX research workshops.
• Synthesise data from UX studies to inform and refine design decisions.
• Assist in creating user personas, journeys, and other essential UX artifacts.

3. Creative Process:

• Collaborate with the creative team to brainstorm and develop innovative project concepts.
• Contribute to the preparation of project proposals and client presentations.

4. Facilitation and Communication:

• Facilitate "show and tell" sessions with developers to ensure alignment on project goals and progress.
• Serve as a liaison between various project stakeholders to ensure clear and consistent communication.
• Technical and software-engineering know-how will be a bonus in making a more effective contribution as a liaison.

5. Testing and Quality Assurance:

• Assist in alpha and beta testing phases, identifying and documenting issues and feedback.
• Conduct usability testing to ensure the product meets user needs and expectations.
• Participate in user acceptance testing (UAT) to validate the final product before deployment.

6. Deployment and Support:

• Support the deployment of projects, ensuring smooth and successful launches.
• Provide ongoing support and maintenance for deployed projects, addressing any issues that arise.

7. Documentation and Reporting:

• Maintain detailed project documentation, including meeting notes, testing reports, and project plans.
• Prepare regular status reports and updates for project stakeholders.

8. Learning and Development:

• Stay updated on industry trends and best practices in project management and UX research.
• Engage in continuous learning and development opportunities provided by Trinax.

Mentorship and Support

The Project Executive Intern will work within a buddy system alongside a mentor, a Senior Project Manager. At Trinax, the intern will be equipped with a strong support system to ensure a seamless integration and an extremely purposeful experience, contributing to real-world commercial projects. This mentorship will provide invaluable guidance and support, helping the intern to navigate and excel in their role.

High performers can expect this position to be a 5-figure income opportunity!

Enjoy having one of the largest inventory of vehicles and comprehensive automotive services solutions in your portfolio!

JOB RESPONSIBILITIES:

• Provide customised vehicle ownership solutions to businesses and individuals
• Generate leads through prospecting
• Participate in customer engagement programmes to maintain customer loyalty

JOB REQUIREMENTS:

• 3 years of sales experience preferred (candidates without automotive background are welcome to apply)
• Strong entrepreneurial spirit
• Excellent interpersonal and communication skills
• Fluent in English and Mandarin (able to speak dialects is an added advantage)
• Possess a Class 3 driving license (preferred)
• Computer literate and a team-player

LOCATIONS:

• Branch
  15 Yishun Industrial Street 1,
  #01-02 Win5 Building, Singapore 768091
• Branch
  38M Penjuru Road,
  Singapore 609148
• Branch
  1 Corporation Drive,
  #10-05, Singapore 619775
• Branch
  31 West Coast Highway,
  #01-24, Singapore 117864

1. Follow up with administration work
2. Track customer receipt and collection
3. Coordinate all car dealer documentation
4. Can speak English and Mandarin
5. With a can-do attitude, self-driven
6. Well-versed in all Microsoft and email access

• Adminstrative dutis includes answering phone calls, typing, scanning, copying, data entry, opening and distribution of mails, office stationaries.
• To provide administrative support
• Handle en-block owner with collections of keys
• Verifed and collection of documents as required from owner at site
• Handle condo owner with their enquires with the condo defects
• Issues of condo units and keys
• Other ad-hoc duties
• Entry Level candidates are welcome to apply!
• Candidate must possess at least a "A" level or above, Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, any field.
• No work experience required.
• Billingual in English and Mandarin to liaise with variouos associates
• 4 Full-Time position(s) available.

Objectives Goals

• Ensure customer service excellence through professional customer interaction and management of orders during a project's lifecycle.
• Assist Project Manager as the go to person for project management internal and external customers.
• Develop & deliver training best practices in CSM and project management while focusing on building customer service excellence.
• Project Contract Management

Responsibilities | Tasks

• Responsible for branch related PSD (Internal ERP system) activities, assess continuity between contract, contract summary sheet and PSD order changes end to end.
• Coordination of all services PERI renders towards the customer, PE endorsements, planning and coordinating delivery
• Examining shop drawings and execute projects based on the approved drawings.
• Execution of external and internal kick-off meetings.
• Actively monitor, control, steer the projects and implement required actions.
• Provide project updates on a consistent basis to Project Manager
• Scheduling PERI Product Specialist on the jobsite and upon customer requests.
• Identify complaints and work for resolution.
• Receive and record customer change requests & facilitate appropriate action to ensure projects are executed within budget.
• Ensure that PERI products are appropriately used and handled on-site.
• Ensure the organization's internal contract documents are accurate and well maintained

Professional requirements, experience and skillset

• Bachelor’s degree & minimum 3-5 years of relevant work experience or more than 5 years of relevant work experience.
• Experience in customer service.
• Construction industry and equipment application knowledge.
• Proven strong leadership, communication, and personnel management skills.
• Articulate and well written.Continuous improvement focused. Fluent in English.
• Travel flexibility.
• Advanced Microsoft Office proficiency: (Word, Excel, PowerPoint, Outlook emailand calendar).
• Minimum 1-2 years projectmanagement experience. Knowledge of project management methodology.

 Maintaining daily books of account on an ongoing basis

 Reconcile records of bank & cash transactions regularly

 Maintaining and reviewing the bank reconciliation statement regularly

 Preparation of Balance sheet and P&L after closing of the books of account

 Maintaining detailed schedules of key accounts for financial audit purpose

 Preparing various MIS from the accounting records as per the Management requirement

 Checking the bills of vendor for correctness and preparation of cheques for utilities, taxes & other payments

 Preparing and recording the customer invoices on the basis of mandate

 Reviewing the Debtors outstanding on an ongoing basis and report on overdue balances

 Receive & record cheques/cash and other receipts received from customers & other income

 Analysing fund balance and preparing documents for placing of bank deposits

 Recording & ensuring proper filing of payments vouchers, Bank Documents, Receipts, Clients Invoices and vendor bills etc

 Assisting in payment of Advance Tax, TDS payment & Filing TDS returns, Service tax calculation, service tax payment & filling return.

 Handling routine correspondence.

 Preparing a database/repository of new circulars/ pronouncements etc., as may be applicable.

 Liaising with Auditor, Company Secretary and Banks

 Liaising with Govt agencies like IRAS, ACRA etc

 Preparing invoices

 Following up on payments/receivable

 Quarterly preparation of abridged accounts

 Preparing GST report and Submission every Quarter

 Tax Computation and Corporate Tax Filing (Form C)

Roles & Responsibilities

The main responsibilities of the role will include (but not limited to):

Client and relationship:

· Act as a point of contact for the clients on their day to day affairs, with supervision where necessary, and ensure that all communication, whether written or spoken in a professional manner;

· Maintain good relationship with clients;

· Respond to and deal with client queries in a professional and timely manner

· Ensure that the manager is kept up to date with any issues arising from the client or itsactivities

Service provision:

· Prepare financial data for entry into the accounting system

· Ensure all receipts are updated in the accounting system on timely basis

· Handle the banking of cheques into bank accounts on timely basis

· Handle accounts receivables and accounts payables

· Prepare bank reconciliation and audit schedules

· Prepare monthly payslips for payroll purpose

· Handle account closing up to the monthly trial balance, income statement and balance sheet

· Handle quarterly Goods and Services Tax filing

· Handle corporate secretarial documents and annual return filing

· Compilation of accounts or reports (preparation of unaudited report)

· Liaising with external auditor

· Handle corporate tax computation and tax return filing

· Perform other ad-hoc duties as assigned

Requirements

· Minimum Diploma/Degree in Accountancy/Finance;

· Fresh graduates are encouraged to apply.

· Proactive and committed to meet deadline;

· Pleasant personality and organised.

· At least 2 years of professional firm experience will be an advantage.

· Experience of auditing or tax (corporate income tax) will be an advantage.

· Experience of usage of Quickbooks, Xero, SAGE will be an advantage.

Job Type: Full-time

Salary: $3,000 - $4,000 per month

Benefits:

· Performance bonus will be considered (average: 2 months for past a few years)

· Company trip (year 2024 : trip to Japan) may conduct once in 2 to 3 years

· Team building has been conducted once every 2 months. (the company gave some budget and team can organize lunch or activity)

· Manager distributed work schedule (list of assigned task in a month) to each staff at the beginning of month based on the position and capability to avoid giving heavy workload to each staff

Work environment and past benefits track records:

※This is not mandatory benefit to available to everyone. It is an example that the company provided such a benefit to certain employee last time or currently. And the decision is subject to the employer and performance/working period.

· The company subsidizes lecture, exam fees or courses (ACCA/Secretary/IRAS) if it is subject to work related.

· A few staff opt to work from home a few days in a week

· Average OT hours is less than 5 hours in a month

· Work from own country due to personal matters (period is limited) such as Bereavement, returning home, pregnancy, buying a house, etc.

Working Hours: Mon to Fri 8.30am-5.15pm
Work Location: Tuas Crescent (Company transport available from Marsiling and Jurong East)

Responsibilities:

• Recruitment & Staffing:
  - Assist in developing and posting job advertisements on various platforms.
  - Screen resumes, conduct initial interviews, and coordinate interview schedules with hiring managers.
  - Prepare employment contracts and handle onboarding for new employees.
• Employee Relations:
  - Serve as a point of contact for employee inquiries regarding HR policies and procedures.
  - Assist in organizing employee engagement activities and events.
• Payroll & Benefits Administration:
  - Prepare and process payroll, ensuring accuracy and timeliness.
  - Manage employee benefits, including leave, insurance, and other welfare schemes.
• Training & Development:
  - Coordinate and schedule employee training programs, including internal and external sessions.
  - Maintain training records and ensure proper documentation of completed courses.
• HR Administration:
  - Maintain accurate and up-to-date employee records in the HR system.
  - Prepare HR-related reports such as headcount, turnover, and leave reports.
  - Ensure compliance with local labor laws and employment regulations.
• Performance Management:
  - Assist in the coordination of performance appraisal exercises and processes.

Requirements:

• Min Diploma in HRM
• Min 1-2 years of relevant work experience in HR
• Good understanding of HR principles, practices and employment laws

To Apply:

Please attach your resume in WORD with the following information :

• Reason for leaving last/ current employment
• Last drawn salary
• Expected salary
• Notice period

(We regret that only shortlisted candidates will be notified)

Responsibilities:

· Reviews and processes purchase orders

· Maintains records of goods ordered and received

· Evaluates vendors based on quality, timeliness, and price to meet high quality standards

· Schedules deliveries and proactively ensures timely fulfilment of orders within strict deadlines

· Collaborates with fellow Store managers/executive to monitor inventory and determine supply needs

· Ensures quality of procured items and addresses problems when they arise.

· Stays ahead of trends in procurement

· Executes and collates documents for billing and payment

· Generate monthly costing report

· Prepares and presents monthly WIP meeting minutes

· Effectively handles ad hoc assignments or tasks as required

Requirements:

· Diploma/NITEC or equivalent in a relevant field, such as Logistics/Supply Chain Management

· Highly motivated and eager to learn

· Initiative, independent, self-driven, responsible and result oriented, and takes ownership of tasks

· Team player with excellent communication and collaboration skills, and able to work in a fast-paced environment

· Fresh graduates welcome to apply

JOB SUMMARY

You will be responsible for the success of the outlet and oversee our F&B operations the retail outlet.

RESPONSIBILITIES & EXPECTATIONS

· Lead and manage operation team, front and back-of-house staffs across the assigned retail outlet to deliver high level of product and service excellence in accordance with the company’s strategic.

· Develop and direct company’s overall budget planning strategy, goals and cost saving practices.

· Provide leadership and guidance to operation team and restaurant managers on addressing the service, organization and cost issues.

· Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B, and suggest improvements to achieve the company's goals and profits.

· Any other tasks as and when assigned by immediate superiors.

REQUIREMENTS

· Diploma in F&B Management, Hospitality or related discipline

· Minimum 3 years’ relevant knowledge of F&B management, systems and procedures

· Resilient and able to perform under pressure.

· Excellent communications and interpersonal skills

· Strong analytical abilities, highly driven with strong work ethic, personal integrity and excellent leadership qualities.

· Willing to work on weekends or Flexible with work schedule based on operational needs

JOB SUMMARY

You will be responsible for the success of the outlet and oversee our F&B operations the retail outlet.

RESPONSIBILITIES & EXPECTATIONS

· Lead and manage operation team, front and back-of-house staffs across the assigned retail outlet to deliver high level of product and service excellence in accordance with the company’s strategic.

· Develop and direct company’s overall budget planning strategy, goals and cost saving practices.

· Provide leadership and guidance to operation team and restaurant managers on addressing the service, organization and cost issues.

· Research and develop opportunities and plans, understanding market requirements, identify market trends in F&B, and suggest improvements to achieve the company's goals and profits.

· Any other tasks as and when assigned by immediate superiors.

REQUIREMENTS

· Diploma in F&B Management, Hospitality or related discipline

· Minimum 3 years’ relevant knowledge of F&B management, systems and procedures

· Resilient and able to perform under pressure.

· Excellent communications and interpersonal skills

· Strong analytical abilities, highly driven with strong work ethic, personal integrity and excellent leadership qualities.

· Willing to work on weekends or Flexible with work schedule based on operational needs

Location: Senja Care Home

The Senior / Executive, IT / Cybersecurity (ITCE) will assist the Senior Manager (IT) to plan, implement and manage organisation-wide IT infrastructure and IT-related systems in Vanguard. The ITCE will render IT operational support which includes the provision of IT services, troubleshooting, managing IT assets, IT procurement etc. He/she will also coordinate and work with both internal and external stakeholders to ensure that the IT systems can provide associated IT services to our residents and staff.

· Assist the Information Technology / Cybersecurity Manager to plan and implement new IT support services and initiatives for residential care, day care, respite care or other services as necessary

· Manage day-to-day IT operations of Vanguard entities. These include:

a. Maintaining and reviewing IT policies to ensure that they are kept up-to-date and relevant for the current set up.

b. Preparing for yearly audit of IT Infrastructure and ensuring all documentation is kept up-to-date.

c. Conducting regular system audit for IT effectiveness, efficiency and security

d. Managing outsourced vendors contracted to provide IT services such as.:

i. EUC devices support

ii. Login user accounts

iii. Mailbox licenses management & renewal

iv. Creation & deletion of mailboxes as necessary

v. Procurement of new EUC devices, MS licenses and installation of software

vi. IT security

vii. Regular system updates, upgrades, migrations and outages

viii. Review security logs on access, password management and accounts

e. Assisting to maintain and manage all IT contracts and renewals

f. Overseeing the maintenance of Vanguard website and Domain name

g. Providing IP Telephony support:

i. Obtain approval from Head, Corporate Services to install IP Telephony system for the new Care Home / Senior Care Centre sites

ii. Coordinate with the Care Home Operations team and vendor to deploy IP Phones

iii. Manage and work with vendor to resolve any IP Telephony problem

· Assist the Information Technology / Cybersecurity Manager to plan, implement and manage all IT network, systems and data security measures against cyber-attacks.

· Conduct IT security awareness training programs and workshops for staff

· Provide regular operation system reports to Head, Corporate Services

· Identify opportunities for team training and skills advancement

· Work with all stakeholders to identify and provide responsive support on IT requirements

Any other duties assigned by the supervisor

Educational Requirements & Experience:

• Diploma/Degree in IT-related field with at least 2-years working experience
• Qualification in IT professional certifications like CCNA, MCSA/MCSE, ITIL and CISSP etc
• Possess strong troubleshooting and good problem-solving IT skills in relation to diagnosing and solving both technical hardware / software faults
• Strong proficiency in Microsoft Office applications
• Minimally 2-years’ experience in Microsoft Windows software, HP Networks, Microsoft Servers and Fortinet Firewall.
• Knowledge of cyber security and cloud computing will be an advantage.
• Ability to attend to details and respond swiftly to work demands
• Has good written and verbal communications skills
• Has good organizational skill and ability to identify and resolve IT issues in a timely manner
• Ability to stay updated on new technologies and IT innovations
• Demonstrated accountability, crisis management capability and an ability to prioritise

Our client is a Education Industry. Due to their current expansion plan, they are looking for a Customer Service cum Admin Executive to join their team, in hopes of developing the current high performing team. They are located in the Central area.

Key Roles and Responsibilities:

• Respond to daily emails and phone inquiries
• Provide support, advice, and counseling to students
• Manage graduation processes, including payment verification and document handling
• Coordinate mid-term test deferments and liaise with students and UC
• Handle exam script viewing requests, including coordination with the Exams Office and students
• Explain transfer contracts to students
• Conduct welcome orientations, LinkedIn workshops, and graduation ceremonies
• Perform class visits as needed
• Oversee ad-hoc projects or audit events
• Manage miscellaneous administrative tasks, such as attendance tracking and course evaluations

Requirements:

• Diploma in any field.
• At least 1 year of customer service and 2 years of administrative experience.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No. 19C9682

R24144162 | LAI CHAI LI

Job Description Summary

Under the supervision of the Facilities Manager, the Assistant Facilities Manager supports the facilities organization at a specific location, set of buildings, or campus environment. The Assistant Facilities Manager is charged with supporting the day-to-day implementation of policies, procedures, programs and workplace services delivery that provides a well-managed and well-maintained building. Places an emphasis on a positive response to the concerns and needs of the tenants, environmental health and safety, and quality programs, in coordination with the client's goals and objectives.

What you will be doing:

• Ensure the day-to-day operations of the facility(s) or campus, including janitorial, life-safety, engineering, site services, and general maintenance are implemented and carried out in a manner consistent with C&W policies and client directives. Ensure all contracts are reviewed on a regular basis and are bid out as required and confirm invoices match contract pricing
• Supervise all maintenance programs relating to the interior and exterior conditions and appearance of the properties
• Under the direction of the Facility Manager, respond promptly to requests for building maintenance, repairs, cleaning needs, etc. from building occupants and for the implementation of ongoing contract programs to address and resolve needs and problems
• Compile information necessary to ensure all site-specific documentation and reports are completed accurately and on time, including (and as applicable): Property Information Book, Site Operating Manual, Emergency Procedures Manual, IIPP Manual, Local Code Compliance Log, ADA Compliance Log, OSHA Log, Safety Meeting Log, Elevator Logs, Janitorial Log, Purchase Order Log, Vendor Certificates of Insurance, As-built Drawings, IIPP Manual, Paid Invoices File, General Files, Contract Files, Annual Property Conditions and Year- end Performance Report and other reports and documentation as required
• Prepares budgets, financial reports (monthly and quarterly), contracts, expenditures and purchase orders related to the facility(s) or complex as directed
• Assist in providing information and reports necessary for the development of capital budgets for the facility. This includes contributions towards a five-year plan of maintenance, facility improvement, and cost reduction initiatives
• Collect, analyze and prepare reports of such statistical data as may be required to provide accurate and current assessment of facility management objectives
• Expected to be thoroughly familiar with the management contract, vendor agreements, and other building/facility contracts and all requirements contained therein
• Monitor and ensure that tenants and vendors comply with insurance requirements and coordinate all claims as required
• Proactively inspect the facility, systems, rooms, common areas, etc. and report back any findings or issues to the Facility Manager

You are:

• Minimally bachelor’s degree in facilities management, building, business or other related field required
• A minimum of 3-5 years relevant experience, preferably in commercial or industrial real estate with facility management experience required
• Experience in maintenance, construction, engineering and all facets of property operation and building management preferred
• CMMS/Work Order Management experience is preferred
• Certified Facility Manager (CFM), International Facilities Management Association (IFMA), Building Owners and Managers Association (BOMA) industry certifications recommended; other Engineering, Business or technical training or certifications a plus
• Ability to read and understand construction specifications and blueprints
• Proficient in understanding management agreements and contract language
• Skilled in Building Management Systems maintenance and monitoring
• Excellent computer and systems knowledge; Strong literacy in Microsoft Office Suite (MS Word, Excel, PowerPoint)
• Strong discipline of financial management including financial tracking, budgeting and forecasting
• Knowledge of Financial Systems (Yardi a plus)

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

Nanyang Academy of Fine Arts (NAFA), University of the Arts Singapore, an esteemed arts institution with a global reputation seeks a administratively strong Senior Executive Officer, Faculty of Interdisciplinary Practices / School of Interdisciplinary Arts.

For many leaders, the path to greatness came from being multifaceted in their approach, comprehensive in their training, and diversified in their focus. This is especially true in today’s world—the need is not to be an expert in only one domain, but to become a jack of all trades and master of some. The Faculty of Interdisciplinary Practices (FOIP) was designed with this in mind.

In this pivotal role, you will be the part of the transformation to shape new landscapes through interdisciplinary collaboration as well as forge new career pathways for students and igniting their identity and standing on the global stage.

Key Responsibilities

The key responsibilities of the incumbent would be to work closely with the Dean and/or School Administrator on all administration and operations matters. You will provide administrative services in relation to the course(s), including modules, timetabling, assessment, student records, lecturers’ monthly claims, visiting professional artists and contributing to the work of the school admin team and academic staff. You will also liaise with students on administrative matters, support the administrative aspects of special projects and overseas study trips, and play the key liaison role with Student Services and Corporate Services Division on matters concerning the course(s).

Qualifications

You should minimally possess a Bachelor’s Degree with at least 2 years of relevant experience, preferably in educational or arts-related administration. A diploma in a related discipline with 5 to 8 years of relevant working experience is also considered.

You should also be IT savvy, proficient in Microsoft Office and Microsoft Teams and possess a good command of written and spoken English.

A team player with strong interpersonal and organisational skills to build and maintain relationships with students and diverse stakeholders.

If you have a passion for the arts, we encourage you to apply. This is your opportunity to be part of NAFA's new season of global recognition and shape the future of arts education in Asia.

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Location: Tuas View Circuit, Singapore Company Transport / Transport Allowance ($120) if candidate possess own transport
Monday to Friday (8am to 5pm)
Basic: $3000 to $3600

Requirements:
Diploma holder and above
At least 2 years relevant experience preferred

Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
• To prepare invoices, monthly reports for consolidated billing.
• To maintain and upkeep the filing system and software on all aspects of waste information.
• To assist Customer Service Manager to ensure smooth daily operational in the team.
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
• To update customer database in respect of customers and potential customers.
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Benefits:
-Commission
-Transport claims

Salary Package:
- Basic Salary: $2500 - $2800

Working Hours: Mon-Fri 8.30am - 6pm

Working Location: Marymount

Key Responsibilities:

· Promote and sell products to clients and businesses.

· Build and maintain strong relationships with customers and distributors.

· Identify new business opportunities and potential markets.

· Conduct product presentations and demonstrations to educate clients on hair product usage.

· Provide advice on product selection based on basic hair knowledge.

· Achieve sales targets and generate revenue growth.

· Monitor market trends and competitor activities.

· Handle customer inquiries, feedback, and complaints professionally.

· Prepare sales reports and update customer records.

· Collaborate with the marketing team on promotional strategies.

Requirements:

· Min. NITEC or certificate in hairdressing or equivalent.

· Preferably with at least 2 years experience in related field.

Candidates without experience are welcomed to apply! On job training will be provided!

*Able to start work within short notice will be highly advantageous.*
**Please be notified that only shortlisted candidates will be notified**

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

EA Personnel Name: TOH SHIQI

EA Personnel No: R23119083

EA License No: 21C0845

Summary:

• Basic salary up to $3000
• Performance bonus
• Location: Changi
• 5 days work week
• Proper HR related training and guidance will be provided
• No relevant experience welcome to apply!

Key Responsibilities:

• Work closely with employment agencies and source for good candidates
• Perform interview and select the right candidate for the company
• Follow MOM rules and regulations for employment
• Keep record of staff leaves
• Handle office administrative tasks and office purchase
• Upkeep company's assets
• Other related ad-hoc duties

Key Requirements:

• Able to attend HR related courses when required
• Bilingual in Mandarin language to deal with Mandarin speaking clients
• Candidates without relevant experience but keen to learn are welcomed

Applicants who possess relevant experience for the above responsibilities are most welcome to apply.

If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

Responsibilities

• Work with stakeholders and handle organisation’s learning and development needs
• Develop organisation’s overall learning plan and conduct learning needs analysis
• In charge of annual training budget
• Source and handle external partners regarding learning and development matters
• Develop and update employee orientation materials
• Conduct employee orientation
• Monitor employee training calendar and coordinate internal and external training programs
• Gather post training feedback and monitor effectiveness of training programs
• Perform additional tasks as needed.

Requirements:

• Possess a Degree in HR or equivalent
• Minimum 5 years of relevant experience in Learning & Development and HR Operations
• Strong ability in handling confidential and sensitive information
• Possess excellent communication skills and able to communicate well with stakeholders

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L65W97RW