The Production Control Analyst monitors inventory status and stock availability, and prepares orders for parts and material procurement. He/she also checks the accuracy of invoices received for spares and consumables, and maintains records in the enterprise resource planning (ERP) system. He/she plans production schedules and resources to meet production requirements and assist team members in ensuring adherence to the planned production schedules.

Job Description:

• Responsible for Monitoring and advising contractors on vector control, solid waste management, noise and dust pollution control, drainage and silt control, general housekeeping management of the project/site,etc.
• Maintain and implement the company’s Environmental (ENV) management system, ensuring compliance with regulations and standards.
• Review and suggest improvements for the ENV system to enhance effectiveness and ensure legal compliance.
• Conduct environmental inspections, address non-conformities, and ensure corrective actions are completed with evidence.
• Investigate environmental incidents (e.g., pollution, pests, waste) and recommend preventive measures.
• Develop and deliver training on pollution, pest, and waste control to maintain awareness.
• Provide advice during project planning on noise, air, water pollution, waste management, and public engagement.
• Collaborate with project teams to uphold environmental standards and company policies.

Job Requirements:

• Minimum 2 years’ experience as an ECO in the construction industry
• Preferably with recent HDB project working experience.
• Registered NEA ECO
• Possess a “Certificate of Competency (CoC) in Earth Control Measures (ECM) for Construction Site Personnel” (ie. ECMO certified), if without this certification ECO needs to obtain this within 6 months of employment at site;
• Good working knowledge of WSH regulations and practices
• Good knowledge of various regulations, policies, statutory requirements, assistance schemes, and procedures related to the industry

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

*Seeking for a Credit Risk Senior Manager/Deputy Head who has minimum 8 years of experience in Credit analysis dealing with Local Corporates/Large Corporates/MNC (Corporate Banking experience)*

THE COMPANY

Renowned for their solid brand and bank’s culture, the company is well-received and accepted by their employees. The bank is currently seeking for a Credit Risk Senior Manager/Deputy Head to be part of their team.

JOB RESPONSIBILITIES

• Conduct Credit reviews/give Credit approval
• Handle stress testing and portfolio management
• Perform cash flow projections
• Propose Credit recommendations
• Perform industry and economic analysis
• Ensure compliance to credit policies
• Liaise with Credit committee
• Collaborate effectively with other internal and external stakeholders

JOB REQUIREMENTS

• Degree in Business Major in Finance/Economics/Commerce/Accountancy or ACCA or any other relevant education
• Minimum 8 years of experience- Credit analysis in Local Corporates/Large Corporates/MNC (Corporate Banking experience)
• Highly analytical, focused, has good interpersonal and communication skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

For more job openings, please visit our website at https://resolutehunter.com/opportunities/

EA Licence 18C9105

EA Reg R1105305

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Responsibilties

• Collaborate with the Resident Manager & Assistant Managers to establish standard operating procedures for ground operations.
• Inspect daily tasks performed by ground staff.
• Employ a coaching approach to reinforce SOPs with ground staff: supervisors and housekeeping staff.
• Mentor new staff during orientation.
• Implement skills enhancement programs for ground staff to boost performance.
• Update training schedules for cases of non-conformance and monitor improvements to bridge skills gaps.
• Coordinate and conduct training sessions on safety, quality, and environmental subjects.
• Undertake any other assigned ad-hoc tasks by the Manager.

Requirements

• Minimum Diploma/Degree in a relevant field of study and be open to training.
• 2 years of experience in conducting QA/QC checks.
• Proficient in Microsoft Office applications (Excel, Word, etc.).
• Capable of working independently and thriving under pressure.
• A team player who can handle multiple tasks in a fast-paced setting.
• Willing to work shifts and overtime occasionally.
• Good communications skills are preferred.

How to Apply:

Interested applicants, kindly click on “APPLY NOW”

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Pang Seng Leng Diana

EA Personnel Reg No: R1106651

Join our inclusive and dynamic Risk Management Group as a Senior Manager in Credit Risk.

In this pivotal role, you will be instrumental in analysing and assessing credit and equity exposures to safeguard Macquarie from potential losses. Your expertise will be essential in reviewing counterparties, structuring transactions, and developing robust risk mitigation strategies in collaboration with our deal teams.

At Macquarie, our advantage is bringing together diverse people and empowering them to shape all kinds of possibilities. We are a global financial services group operating in 34 markets and with 55 years of unbroken profitability. You’ll be part of a friendly and supportive team where everyone - no matter what role - contributes ideas and drives outcomes.

What role will you play?

In this role, you will conduct in-depth credit reviews and analyses of Commodities and Global Markets' counterparties in the Asia region, focusing on Chinese corporate clients. You will collaborate with global credit offices to secure credit approvals, partner with Macquarie's business groups to evaluate new products and transactions, and provide well-founded recommendations to credit approvers. Additionally, you will assist in structuring transactions, reviewing legal terms, and offering general advice and analysis.

You will perform annual and new reviews of counterparties, stay updated on portfolio developments, and address ad-hoc credit requests. You will also maintain strong connections across the commodities market to stay informed of the latest news and developments.

What you offer

• Over 10 years of experience in a large financial institution, commodity trading company, or major commodity producer
• Expertise in preparing counterparty credit reviews, credit recommendations, and negotiating credit terms within ISDA and CSA documentation
• Experience operating within the Chinese commodities markets and covering a portfolio of Chinese counterparties operating in the hard commodities markets
• Due to the role’s focus on the Macquarie Chinese counterparty portfolio, excellent written and verbal communication skills in business-level Mandarin are required, in order to liaise with clients
• Experience in transactional analysis and approvals of physical commodity transactions and OTC derivatives, with a focus on the metals /hard commodities markets
• High degree of ownership, delivery, and timeliness in a fast-paced environment, with a proactive approach to anticipating and flagging issues, and a continual improvement mindset.

We love hearing from anyone inspired to build a better future with us, if you're excited about the role or working at Macquarie we encourage you to apply.

About the Risk Management Group

Our Risk Management Group works as an independent, and centralised function, responsible for independent and objective review and challenge, oversight, monitoring and reporting in relation to Macquarie’s material risks. We are a global team that aims to manage the risks of today and anticipate the risks of tomorrow. Our divisions include compliance, credit, financial crime risk, internal audit, market risk, operational risk, aggregate risk and prudential, and central.

Benefits

Macquarie employees can access a wide range of benefits which, depending on eligibility criteria, include:

• Hybrid and flexible working arrangements
• One wellbeing leave day per year
• Up to 20 weeks paid parental leave as well as benefits to support you as you transition to life as a working parent
• Paid volunteer leave and donation matching
• Other benefits to support your physical, mental and financial wellbeing
• Access a wide range of learning and development opportunities

Our commitment to diversity, equity and inclusion

We are committed to providing a working environment that embraces diversity, equity, and inclusion. We encourage people from all backgrounds to apply for a role regardless of their identity, including gender, race, ethnicity, cultural identity, nationality, age, sexual orientation, gender identity, intersex status, marital or family status, neurodiversity, religion or belief, disabilities, or socio-economic background.

If you require adjustments to your working arrangements or the recruitment process, please let us know when applying.

*Seeking for a Credit Administration Senior Officer/AM with minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry and knowledge in MAS 610 requirements*

THE COMPANY

Rooted in their commitment and service to their clients, the company has a well-received yet stable brand within the Banking sector. They currently seek a Credit Administration (Admin) Senior Officer/Assistant Manager to be part of their Credit documentation team.

JOB RESPONSIBILITIES

• Process or prepare loan documents/credit facilities set up (e.g. roll over request, credit draw down)
• Perform collateral management
• Ensure adherence of credit facility’s limits
• Prepare Credit reports
• Work closely with other business stakeholders

JOB REQUIREMENTS

• Degree in Business Studies/Finance/Banking/Economics Commerce/ or any other relevant education
• Minimum 4 years of Credit Administration (Admin)/Credit risk experience in Banking industry
• Knowledge in MAS 610 requirements
• Meticulous, organized, team player and has good interpersonal skills

If you will like to explore this opportunity, please email your resume in Microsoft Word format to [email protected]

We thank you for your interest and will contact shortlisted candidates for more detailed discussion.

Please refer to our website https://resolutehunter.com/ for more job postings.

EA Licence 18C9105

EA Reg R1105305

Credit Card Sales (Bank - Roadshow)

• Singapore Based (Office at Dhoby Ghaut, Roadshow at Islandwide)
• 5.5 / 6 Days work per week (include weekend & public holidays, Off day may on weekday or weekend))
• Retails hours (follow schedule, may be 10am to 7pm or 11am to 8pm)
• Salary: Basic $2500 + High Commission

Interested applicants can send your resume to 8739 9469 Janie / [email protected] and allow our Consultants to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

Requirements:

• Degree in any relevant discipline
• Training Provided
• Career Progression Opportunities

Responsibilities & Duties:

• Promoting sales of Credit Cards and Loans to clients based on their needs.
• Willing to learn and achieve their monthly target.
• Willing to work roadshow sales

#SCR-jiajia-fun

Fun Jia Jia (Janie) | Reg No: R22107945
The Supreme HR Advisory Pte Ltd | EA No: 14C7279

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Hiap Tong Crane & Transport is hiring Credit Control cum Administrative Assistant.

Job scope:

- In charge in calling & liaise with customers to follow up on outstanding payment

- Prepare monthly Statement of Accounts & payment reminder to customers

- Maintaining accurate records of customers' payment history and debt recovery efforts

- Assist in Generating and Sending invoices to customers

- Office administrative & clerical works

- Any other ad-hoc tasks as assigned

Requirement:

- Competent in Microsoft office application

- Possess good working attitude & sense of responsibility

- Excellent communication and negotiation skills

- Strong understanding of credit risk assessment and collections processes

- Detail-oriented, organized, and capable of meeting deadlines.

- Ability to work independently and as part of a team

- At least 01 year of proven experience as a Credit Controller or similar role in finance/accounting

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Job Description & Requirements
· Oversee and manage all cleaning related activities at various customer sites. Experience in managing a large cleaning crew.· Manage and monitor site cleaning duties, coordinate work activities and operations, including site inspection, sanitation, statutory compliance and on-site safety, WSH policy and guidelines· Responsible for the upkeep of equipment and machinery· Tracking/Ordering consumables and supplies· Conduct On-the-Job Training (OJT) to employees including the proper and safe manner of routine cleaning using equipment & machiner· Recommend and execute operation plans to improve work processes and service quality· Serve as liaison between Supervisors and Clients to meet quality service delivery· Managing resources, work procedures, cleaning operations and attend to work incidents· Plan and implement work schedule and manage manpower deployment· Ensuring clients and customers feedback are attended promptly and meeting or exceeding their expectation· Assist in the hiring, on-boarding and training of new employee· Perform quality, service, and safety audit· Handle employees work concerns and issues· Provide corrective action recommendations on areas that need improvement· Maintain detailed records of periodical work done· Provide direct supervision to supervisors in maintaining cleanliness and sanitation of the assigned sites· Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma in Others or equivalent.· Required language(s): English· At least 2 Year(s) of working experience in the related field is required for this position.· Required Skill(s): cleaning validation, customer service, environment health, hygience, inspectation, operations management, machinery, team management, time management, supervisory experience, sanitation, teamwork

The Opportunity

• Adecco is partnering with a leading bank to look for a Business Analyst
• Starts off as a 12 months contract
• Located in CBP

The Job

• Facilitate requirements workshops to engage the various stakeholders such as Consumer Credit users to elicit and validate business requirements.
• Lead and manage issues, and ensure all requirements have proper traceability.
• Leverage the subject matter experts across technology and business in delivery of structured and well-thought through solutions.
• Become an effective “bridge” between users and technology.
• Good team player with strong interpersonal skills.
• Respond promptly to issues raised, through good understanding of business, operational and technical considerations, and recommend sound solutions.

The Talent

• BA must have consumer credit working knowledge or have done consumer credit reporting/MIS scope before
• Contribute to projects / initiatives, starting from Requirements Gathering, Functional Specs review to User Acceptance Testing and Live Verification.
• Good working hands-on experience in data querying (SQL and such) and handling of data schemas and data wrangling. Subject matter expertise in consumer/retail credit domain will be an instant hit.
• Review requirements to ensure alignment to design principles and data architecture
• Evaluate existing BAU process and identify areas that need improvement and propose options as solutions
• Attend to user stories/requirements from stakeholders e.g. credit risk analysts with regards to data and dashboarding needs and work with MOT (Tech) data factory and/or READ teams
• Join regular scrum meetings and user stories grooming sessions to ensure that enhancements are delivered accordance to business requirements/solutions and is within budget and timelines
• Review solution proposal from MOT (Tech) and provide effective challenge and counter proposal
• Familiarity with consumer credit loan systems and customer systems for secured lending products (ie. LEAPS ORIGINS (front-end booking system) and Finacle (account maintenance system)
• Familiarity with consumer credit loan systems and customer systems for cards and unsecured loan products (ie. VisionPlus)
• Experience with collection management system such as Debt Manager and Aspect/Cisco auto dialler
• Good knowledge of Collibra as part of data discovery and lineage between data tables in ADA/DL (data warehouses).
• Participate in various workshops from BU initiatives

Next Steps

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Business Analyst
• We regret to inform that only shortlisted candidates will be contacted

Executive (Corporate Procurement)

You will be supporting the Contracts and Procurement Division (Corporate) in the following areas:

What you will be working on

• To assist and support in checking procurement related documents
• To assist and support in data entries for procurement requests in JTC’s IT System (PROMPT)
• To assist in checking & verifying Corrigendum in PROMPT
• To assist in checking Award Recommendation Reports (TRR)
• To assist in checking evaluation matrices for Price and Quality scorings
• To assist and support in preparing draft Letter of Acceptance
• To assist and support in updating Contract Details in PROMPT
• To assist and support in requesting for creation of Contract Files in JTC’s IT System (KRIS)
• To assist and support in checking and uploading Security Deposit in PROMPT
• To assist and support in checking and uploading Insurance Policies in PROMPT
• To assist and support in updating changes of Project Team Members, External Consultants/Managing Agents in PROMPT
• To assist and support in preparing draft Letter of Extension
• To assist and support in performing Contract Closure (PROMPT)
• Any other procurement and contract management related administrative work as and when required

What we are looking for

Background in Procurement or Building or Quantity Surveying

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Are you looking for an exciting opportunity to join a dynamic team in a fast paced and challenging area? This is a unique opportunity for you to join Private Bank Credit Middle Office as a Project Associate where you will focus on the development, implementation and on-going support of Platform Modernization programs that build scalability to support Business growth, through designing and implementing efficient Operations processes, and redefine how Technology and systems can be leverage for the future Operations landscape .

As a Project Associate within the Credit Middle Office team, you will be responsible for the development, execution, and continuous support of strategic programs that cater to Business, Platform, and Regulatory requirements. Your role will involve conducting detailed analyses, formulating feasibility plans, and coordinating the delivery of results across various teams and departments. You will manage and report on progress using project plans and other reporting tools, and spearhead the implementation of business solutions and change management initiatives. The projects you handle will vary in size and duration, and will consistently aim at key objectives such as risk mitigation, process efficiency, technology enablement, and business development. As an Associate, you are expected to seamlessly integrate into our Credit Middle Office Team.

Job Responsibilities

• Drive project deliverables. Design, develop and establish key reporting standards. Consistently follow up on requests, tasks and assignments

• Own, deliver and execute tasks in a timely manner, manage and meet deadlines. Effectively prioritize workload and keep others informed of progress

• Update correctly and consistently the project reporting and documentation. Demonstrate attention to detail and consistently produce quality work

• Understand the project subject matter and context, including regulatory environment

• Take initiative in proposing solutions and “thinking outside of the box”, consider impact across business. Collect information proactively and re-evaluate solutions

• Contribute in meaningful and appropriate ways to meetings or calls. Chairing calls with various stakeholders (including but not limited to Legal, Lenders, Credit Risk) across different regions and drive agendas independently. Clear, concise and confident written and oral communications. Make results of own analysis understandable, enabling others to accept and buy-in to conclusions

• Build network and understanding in and outside of the Credit Middle Office team, across geographies

• Demonstrate a commitment to acquiring new knowledge and skills; seek to continuously improve standards of work, address opportunities for development

Required Qualifications, Skills And Capabilities

• Bachelor’s degree in any discipline

• Minimum 4 years of experience on business side project management & execution experience in highly complex Financial Institution and/or Management Consulting firm.

• Ability to learn and pick up new skills

• Dynamic, independent team player and self-starter who possesses strong interpersonal and communication skills in delivering exceptional client experience to multiple stakeholders at all levels of seniority to meet strict timelines and operate with strong sense of ownership and urgency in a demanding and unpredictable environment.

• Detail-oriented and highly organized with strong proficiency and knowledge in digital tools such as Excel, Word & PowerPoint , JIRA, LLMs and Dashboarding

• Ability to think strategically, investigate and understand complex issues, problem solve and offer creative solutions and operate autonomously in a fast-paced environment

• Comfortable to work across different geography, time-zones and functions as there are coverage into APAC and EMEA regions and/or stakeholders

Preferred Qualifications, Skills And Capabilities

• Credit Middle Office experience or knowledge of Credit Risk within the Private Banking space

To apply for this position, please use the following URL:

https://ars2.equest.com/?response_id=123526d7d0299e5e205bd02a5779b82d

The Opportunity

• Adecco is partnering with a leading bank to look for Business Analysts
• Starts off as a 12 months contract
• Location: CBD

The Talent

• BA must have consumer credit working knowledge or have done consumer credit reporting/MIS scope before

The Job

1. Contribute to projects / initiatives, starting from Requirements Gathering, Functional Specs review to User Acceptance Testing and Live Verification.
2. Must have good working hands-on experience in data querying (SQL and such) and handling of data schemas and data wrangling. Subject matter expertise in consumer/retail credit domain will be an instant hit.
3. Review requirements to ensure alignment to design principles and data architecture
4. Evaluate existing BAU process and identify areas that need improvement and propose options as solutions
5. Attend to user stories/requirements from stakeholders e.g. credit risk analysts with regards to data and dashboarding needs and work with MOT (Tech) data factory and/or READ teams
6. Join regular scrum meetings and user stories grooming sessions to ensure that enhancements are delivered accordance to business requirements/solutions and is within budget and timelines
7. Review solution proposal from MOT (Tech) and provide effective challenge and counter proposal
8. Familiarity with consumer credit loan systems and customer systems for secured lending products (ie. LEAPS ORIGINS (front-end booking system) and Finacle (account maintenance system)
9. Familiarity with consumer credit loan systems and customer systems for cards and unsecured loan products (ie. VisionPlus)
10. Should have experience with collection management system such as Debt Manager and Aspect/Cisco auto dialler
11. Good knowledge of Collibra as part of data discovery and lineage between data tables in ADA/DL (data warehouses).
12. Participate in various workshops from BU initiatives

Next Step

• We could contact you in the soonest time if you directly send your resume to: [email protected]
• Email Topic: Apply Business Analyst (Consumer Credit)
• We regret to inform that only shortlisted candidates will be contacted

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings

• Receive guests and be the ‘face’ of the company - perform front desk duties when required
• Point person for office administration work including maintenance, mailing, shipping, supplies, equipment, bills and errands
• Manage relationships with office vendors, building management, service providers and other stakeholders, ensuring that all items are invoiced and paid on time
• Assist in booking facilities for meeting and/or facilitating for online meetings
• Provide timely support for managers on administration matters and tasks
• Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office

Requirements:

• Min 3 years of relevant work experience
• Proficient in Microsoft Office suite
• Good interpersonal and communication skills
• Meticulous and detailed oriented
• Ability to handle highly confidential information of critical nature
• Experience in managing multiple priorities, administrative coordination, and logistics
• Well-organized, detail-oriented, ability to multi-task with great follow-up skills
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

Key Responsibilities

1. Operations CoordinationManage day-to-day operations, including vessel arrival/departure schedules and service requirements.
   Liaise with port authorities, agents, and service providers to ensure seamless execution of services.
   Oversee bunkering, provisioning, and other service arrangements as required.
   
2. Client ManagementAct as the main point of contact for vessel masters and clients, addressing queries and concerns promptly.
   Ensure all services are delivered in line with client expectations and contracts.
   Maintain strong relationships with existing clients and identify opportunities to enhance satisfaction.
   
3. Documentation and CompliancePrepare and review shipping documentation, including manifests, bills of lading, and port clearance documents.
   Ensure compliance with local and international maritime regulations and company policies.
   Maintain accurate records of services provided and costs incurred.
   
4. Cost Control and ReportingMonitor expenses related to vessel services and ensure cost-effectiveness.
   Prepare and submit operational reports, including cost analysis and service summaries.
   Assist in budget preparation and performance tracking.
   
5. Stakeholder EngagementBuild and maintain positive working relationships with port authorities, customs officials, and third-party vendors.
   Coordinate with internal teams such as procurement, finance, and operations to ensure efficient service delivery.
   

Qualifications and Skills

• Bachelor’s degree in Maritime Studies, Logistics, or a related field (or equivalent experience).
• Knowledge of marine and shipping operations, including port regulations and vessel requirements.
• Strong organizational and problem-solving skills with attention to detail.
• Excellent communication and interpersonal skills to interact effectively with diverse stakeholders.
• Proficiency in relevant software, including MS Office and maritime logistics systems.
• Ability to work under pressure and in a fast-paced environment.

Roles & Responsibilities

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports for the management

· Train new employees and provide ongoing training for all staff

· Attend quarterly P&L meetings