This is a contract role for maternity.

The Contract Business Controller will be responsible to perform extensive variance analysis and reporting for fixed costs, capex, and personnel resources.

This position supports both local management and central controllers for assigned business areas. Responsible for tracking actual expenditures relative to the financial plan and forecasts. Responsibility also includes supporting forecast process, optimizing information flows and reporting tools, along with working with finance and P&C department representatives to assure accurate communication, reporting and planning.\

Role and responsibilities:

• Monitor monthly financial performance and do in-depth research of significant or unusual trends in expenses. Answer all questions with respect to year-to-date financial results and future expenditure levels for assigned line items and divisions.
• Prepare monthly “highlights” documentation and other ad-hoc reports, which provides a high-level qualitative perspective on the financial results for areas of responsibility.
• Prepare and coordinate forecasts including data uploads into corporate systems. Requires extensive knowledge of internal systems and relationship development with the various division and central controllers. Validation of final plan submission for completeness and accuracy for areas of responsibility.
• Prepare monthly “highlights” documentation and other ad-hoc reports for Central Controllers and Local Management, which provides a high-level qualitative perspective on the financial results for areas of responsibility.
• Perform local controlling activities, including unit cost calculation and analysis, analisis of major financial expenditures versus previous month, and full P&L consistency for the asigned legal entities.

About ideal candidates:

• Bachelor’s Degree in Accounting/Finance.
• Strong background in financial analysis, planning, and financial modelling.
• Minimum 1- 2 Years finance experience.

Position

In a challenging and multicultural environment, we are looking for a Junior Data Analyst for our Data & Analytics team within Digital Excellance Center (DEC) department.

This is an exciting opportunity for a talented team-player to be part of a technology team that is responsible of a portfolio of solutions for various business lines of the bank (Risk, Finance, Compliance, Market Risk, Trade Finance, Operations, Advanced analytics tools evaluations).

Main responsibilities

• As a Junior Data Analyst, you will work with AI Factory development team – who is building ML, NLP based algorithms to derive information from unstructured text, digital documents, scanned documents, web-sites, etc.
• You contribute to the development of transversal projects, improvement of capabilities of the team and promote AI based application development. The scope of responsibilities includes:
• Work closely with data scientist / data engineers on data retrival, collection, cleasing and annotation
• Utlize coding languages (Pythin, SQL, etc.) to build statistical patterns and analysis on given data and communicate them effectively
• Develop new or maintaining existing data processing pipelines
• Help team to make data-driven decisions and present data in understandable ways
• Working closely with internal stakeholders / cross functional teams
• Other relevant duties as assigned

Qualifications and Profile

• A Bachelor’s or Post graduate degree from a recognized university.
• Proficient of software development experience in programming languages such as Python / Java / Node.
• Strong background in mathematics and statistics
• Experience with data science / machine learning development tools such as Scikit-learn, Pandas, NumPy, NLTK, spaCy, TensorFlow, OpenCV, etc.
• Experience with NLP technologies, handling of unstructured text data, image processing (OCR) and web-scraping – is a value addition.
• Experience in databases such as MySQL, MongoDB or Redis graph.
• Intellectual curiosity and interest in finding new ways to do things, combined with outstanding written and verbal communication skills.
• Adaptable to changing business needs, strong sense of ownership and drive for customer focus and ability to collaborate effectively with IT managers, senior stakeholders to gather requirements and manage scope.
• Strong desire to keep abreast of emerging technologies
• Team player mindset
• Understanding and respect of cultural diversity

• Financial Analysis and Reporting (BPS & MCS APAC Consolidation)Responsible for monthly sales and gross profit performance update and deep dive analysis by business line and by country
  Prepare/review rolling forecast on revenue, gross margin, operating expenses and full P&L
  
• Budgeting & Forecasting (BPS & MCS APAC Consolidation)Prepare annual budget and short- / medium-term forecasting
  Monitor and review with operation team the actual achievement vs. growth target for both revenue and profitability
  
• Business Partnering (MCS Japan, Korea, Hong Kong, Taiwan and China; BPS Japan and Korea)Contract/tender review, risk assessment on deals, trade debtor review, bank guarantee review, etc., in accordance with matrix
  Work closely with Sales, Marketing, and Customer Service in order to derive insightful analysis and build business plan
  Closely follow up on cash collection
  Drive new initiatives (ie profitability improvement) /process (ie efficiency, internal control etc.)
  Support business team on trading flow considering legal entity structure, tax, goods flow, PO flow, Incoterms, etc. to ensure both efficiency and compliance
  

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 12 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

To support our continuous growth and expansion in Asia, AEDAS Singapore is seeking a committed candidate for the following position:

DOCUMENT CONTROL ASSISTANT / DOCUMENT CONTROLLER

Responsibilities:

· To take direction from Document Control Manager

· To be able to work as a proactive team member

· Management & filing of all Project documentation (Outgoing & Incoming)

· Preparation of Document Issue Packages to meet Project stage deliverables as defined by the Project Team Leader

· Checking that all documents meet defined AEDAS standards before being transmitted, and to highlight non-compliances to team members responsible. i.e. File name & drawing nomenclature compliance (Checked against any earlier revisions).

· Maintenance of Electronic PDF in project folders reflecting:

o AEDAS “Current“ Documents (Drawings, Specifications, Reports)

o “Current” Documents from all other Consultants

o “Current” Documents from Contractors as Submission Packages documents

· Downloading, Internal distribution and eventually filing of contractor submissions

· Uploading of commented documents via Workflow

· Assistance in preparation of and updating the distribution matrix as and when required, and advising all changes as appropriate

· Production of Reports to include but not limited to;

o Incoming & Outgoing reports on a weekly basis

o Tracking registers to record receipt & return of submittals

o To maintain & manage RFI tracking lists

o To highlight to team leaders any late items not yet responded

o Other reasonable tasks as required by Doc Control Manager & Team leaders

Requirements:

· Document Control Assistant - 1 year of working experiences in Electronic Document Management System (EDMS) environments, such as Aconex, Procore & BIM360 Documents

· Document Controller - 4 years of working experiences in Electronic Document Management System (EDMS) environments, such as Aconex, Procore & BIM360 Documents

· To fully engage with the usage of Electronic Document Management System (EDMS) and any other electronic document control systems pertinent to a project.

· Illustrate a positive, proactive attitude

· Logical approach to work with a consistent attention to detail

· A full understanding of AEDAS IMS and its supporting documents

· Ability to cope with conflicting demands, to be able to proactively highlight any conflicts of priorities and suggest action plans to resolve issues

Please submit a copy of your updated CV including your current salary, expected salary and notice period to [email protected].

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

· Envisioning and preparing the Bank’s futures information systems

· Partnering and supporting core banking flagships and transverse areas in their large scale development projects

· Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position

Computer Security Incident Response Team Expert (CSIRT Expert)

CSIRT Expert is a technical expert role within the Asia Information System Security (ISS) Team, Singapore, functionally aligned to Group’s ISS CSIRT team in Head Office, France.

ASIA ISS team oversees and supervise the Information System Security related matters in the region, including cybersecurity monitoring (SOC), incident response (CSIRT) and responding to each country's regulation proactively.

The ASIA ISS CSIRT oversees detection, control and reporting of cyber incidents when it occurs and work closely with IT Operations team to recover and restore the systems that are affected by the security incident.

In this role, CSIRT Expert role will be responsible for respondingand managing end to end Security Incident Management Lifecycle: Incident Identification, Triage, Containment, Eradication, Recovery and Lesson Learnt. Person will be technical point of contact to respond and drive the security incidents response in the region.

Job Responsibilities

The Expert has a wide spectrum of responsibilities and will be responsible for following activities (but not limited to) in day-to-day work:

• Identifying and detecting Incidents and taking immediate action on security incidents including (and not limited to) DoS attacks, malware attacks, phishing attacks, web attacks;
• End to end ownership in driving and leading Security Incident Response and Resolution activities;
• Participate and support performing forensics investigations as required to respond to the Security Incidents;
• Responding to Security Threats and Intelligence alerts & notifications from Group CERT, Regional Regulators and authorized Threat Intelligence groups and ensuring appropriate preventive and detective actions are coordinated and deployed in liaison with IT Operations teams as per the defined approach and in timely manner;
• Owning end to end coordination, communications and deployment of action plans for Threat Advisories or lesson learnt from Security Incidents;
• Prepare detailed Incident Post-mortem report and Executive Summary to document the Security Incident chronology, root cause, remediation and lesson learnt;
• Creating and updating the incident response plan (IRP) and playbooks and ensuring periodical review of playbooks to ensure the relevancy of response actions in current context, including updated information of all stakeholders involved;
• Collaborate with other Geo’s CSIRT team members on security matters and act as a backup to manage security incident and other security activities in scope as needed;
• Periodic review of security measures of Networks (Switches. Routers, Firewall, IPS, etc.) and Systems (Win*,*NIX, etc.) in support of management of vulnerabilities;
• Support and integrate with incident response, threat intelligence, and overall security strategy as needed;
• Complete all mandatory trainings as required to attain and maintain competence;
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer, zone wide.
• Support and run annual “table-top incidents” exercise with management.
• Vulnerability management: Ensure vulnerability remediation process is known followed and at the expected level of performance
• In case of severe security incident (suspected or effective attack): Coordination of investigation, mitigation, and remediation operation in relation with IT operation and application teams. on exceptional basis as occurred.

Work Schedule

• Work Hours: 8.45a.m. to 6. 30p.m (Monday to Friday) with one-hour lunch break.
• CSIRT team globally follows ‘follow-the-sun’ model and work on Critical incidents from other geographies during Asia business hours;
• Additionally, candidate may need to be involved in Crisis level Critical Security Incidents observed outside of Singapore working hours on exceptional basis.

Qualification Requirements

• Bachelors graduate or equivalent technical degree in Information Technology or Computer Science;
• Must have minimum 10 years of experience in ITand 5-7 years of working experience in cyber security incident response role managing Security Incidents and performing log analysis and forensic analysis for an enterprise level environment;
• Working experience in financial organisation is preferred;
• Expertise in SIEM and SOC Processes;
• Strong functional knowledge of enterprise level Security Detection and Prevention technologies e.g. Firewalls, IPS/IDS, Network Packet Analysis and Endpoint log analysis, server log analysis, SIEMs, Vulnerability Scanning tools, Threat intel, Anti-Malware, Phishing Prevention and Endpoint Detection & Response (EDR); Scripting knowledge using Python, Perl, PowerShell;
• Must have strong understanding of different domains of IT Security cyber kill chain, IOCs, and attack frameworks
• Ability to apply risk based approach while working on assigned responsibilities;
• Excellent in analytical and problem-solving skills, communication and documentation skills;
• Ability to work independently andpriories work as well as a part of team with minimal supervision;
• Demonstrate Strong sense of responsibility and initiative with excellent communication and interpersonal skillstime management skills;
• Excellent written and oral English language skills;

Professional Certifications:

• Must have at least one of the certifications in regards to IR (Incident First Responder) e.g. GCIH, E | CIH

• Oversees the finance, accounting and tax matters
• Prompt AR collection and AP scheduling of payments
• Monthly review and closing of consolidated accounts
• Preparation of SGX announcements half and full year results
• Preparation of Budgeting & Cash flow projections for the group
• Liaise with auditors and tax agents and bankers
• Any Ad-hoc duties assigned by Management

Requirement

• Preferably CA/CPA Holder
• Preferably with audit experience, Big 4 prior experience preferable
• At least 5 years of experience in similar capacity in listed companies
• Able to commence on short notice
• Able to work within tight reporting deadlines under a fast paced environment

Interested applicants, please send in detailed resume, including your last drawn/ current & expected salaries to HR Department

About Us

Green Link Digital Bank is Singapore's inaugural wholesale digital bank focusing on supply chain finance, mainly serving MSMEs, and aiming to help MSMEs grow and improve digitization.

We are looking for a Credit Admin to grow our business.

Responsibilities

• Ensure seamless processing of credit facility disbursement for loan products, Trade and Supply Chain Financing Products.
• Possess good drafting skills and be able to draft and/or vet letters of offers, ensuring that all approved terms and conditions for the banking facilities and the Bank’s standard requirements are accurately incorporated and adhered to.
• Verify that all loans are approved in accordance with the Bank’s Lending Authority Limits.
• Work with RMs and appointed solicitors to ensure that loan documentation complies with approved T&Cs and is properly executed.
• Ensure that all conditions precedents are properly met before facilities are implemented or availed, otherwise ensure proper approval obtained for all exceptions in accordance with preset guidelines.
• Provide support to business teams in credit transaction management such as setup credit facility into core banking system, monitor outstanding documentation, safe keeping of security and facility documentations.
• Perform limit monitoring to ensure approval is duly obtained for credit facility limit excess and overdue loans (if any) in accordance with the Bank’s policies and guidelines.
• Perform verification of covenants for compliance in accordance with the offer letter/facility agreement
• Assist to perform 1st level AML check for transactions, SWIFTs name screening.
• Provide cross functional support within the Operation Centre Department when required.
• Identify opportunities and initiate suggestions for improvement.
• Provide support for ad-hoc projects on behalf of the department and to participate in UAT testing.

Requirements

• Degree or Diploma Holder with 5-6 years of corporate banking working experience.
• Prior working experience in loan documentation unit is preferred.
• Meticulous and ability to work independently.
• Good interpersonal and communication skills with ability to multi-task while staying oriented.
• Technological orientation with proficiency in Microsoft Office (Word, Excel, PowerPoint) and MS Outlook.

SMARDT is the world's largest manufacturer of oil-free centrifugal chillers. With operations in Australia, Canada, USA, Germany, and China, SMARDT's revolutionary high efficiency machines are driving rapid growth across key world markets. At the cutting edge of innovation, SMARDT AMER is accelerating product development efforts that deliver substantial energy savings for our customers.

Position Summary:

The Commercial Business Controller – provides insights and recommendations to the Commercial Business Unit Management team. He/She is responsible to provide all reporting and analysis to support business decision and to optimize the allocation and usage of company resource.

Main duties/responsibilities:

BUSINESS PARTNERING

· Prepare monthly reporting of the Commercial Business Unit Greater Asia Pacific, which encompass Singapore, Malaysia, Australia (potential new entities in 2024 and 2025).

. Ensure Data Quality of Financial and non-Financial indicators (Headcount, Commercial Pipeline, Manpower Utilization etc…)

. Analysis of variance vs Budget / Forecast / Last year

· With the support of the CFOs and General Manager, the Business Controller will lead Yearly Budget and Quarterly Forecast Process for the CBU

· The Business Controller shall ensure the compliance of the region with regards to Group procedures and Internal Control Framework

· Support Commercial Business Unit team in building and implementing performance action plans (KPI).

· Participate in and track cost savings initiatives.

· Develop Capex and business cases.

· Support for EMC CBU for validation of financial models, monthly reporting, and other finance supports.

· Aeroflow Finance Key user.

· Be a Business Partner for Sales and Service departments: provide information, advise, identify profit improvement opportunities, support the requests.

. Provide analysis for Project Tender (cash curve, credit analysis etc…)

OTHER

· Support yearly audit requests.

· Monitor cash collection and DSO of the CBU

· The group is undertaking the implementation of CCH Tagetik for Consolidation and FP&A in 2024. The CBU controller will be the Key User for the region (FP&A)

· Undertake other duties as assigned by the Group Chief Financial Officer.

Key Selection Criteria:

· Qualification in Accounting / Business School

· Previous experience in Manufacturing industry

· 10 years of Experience in a Similar Role in a MNC (listed company)

· Leadership attitude, hands-on and energetic

Experience with Dynamics NAV – D365 Business Central is an advantage.

Core Competencies:

· Attention to detail, accuracy, and ability to meet deadlines.

· Excellent written and verbal communication skills in English.

· Critical thinker and great problem solver.

· Ability to work unsupervised with a “can-do” approach.

· Adhering to safe work practices.

Who we are

Crédit Agricole Corporate and Investment Banking (CA-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwide business. We work daily with international branches located in 33 countries by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position

In a challenging and multicultural environment, we seek for a motivated intern to join our Innovations APAC team.

This is an exciting opportunity for a talented team-player to join a geo dispersed team operating from China, Hong Kong SAR, Japan and Singapore which is responsible for the success of the innovation initiative launched with the ambition of fostering business development ,improving client experience and service quality.

Responsibilities

The Innovations APAC intern will play a vital role in supporting CACIB’s innovation initiatives. This internship offers an excellent opportunity to gain experience in business analysis, data analysis and innovation strategies.

The team will organize ideation events through multiple format, targeting a variety of audience and manage communication around innovation over different channels, both internal or external. As a member of the technology department, part of the tasks are to assess the feasibility of each idea, collaborate across all the board with IT experts, consolidate their conclusions and envisage multiple options for achieving our goals. You will present outcomes and recommendations to Asia Innovation board.

Functional Scope

· Requirements Gathering and Analysis

o Assist in gathering and documentation of requirements for various innovation ideas

o Involves brainstorming facilitation of meetings and workshops with stakeholders

o Analyze the pain points and transform insights into actionable requirements

· Reverse process re-engineering

o Conduct in-depth analyses of use cases to gain a comprehensive understanding of end-to-end workflows

o Bridge the gap between tasks performed in isolation by different teams, fostering collaboration and streamlining our processes

· Documentation and Reporting

o Create a well-structured document including reports, business cases and flow diagram

o Documents to provide a clear and comprehensive overview of innovation initiatives and expected outcomes

· Stakeholder Engagement and Collaboration

o Engage with a diverse group of stakeholders including both business users (Non IT) and ISAP (IT)

· Gather feedback, foster collaboration and ensure that innovation concepts align with the needs and expectation

· Presentation Skills

o Encourage to develop and enhance presentation and negotiation skills

o Opportunity to present findings, insights or project updates to innovation team in Asia and various levels of stakeholders

· Event Planning

o In addition to the core responsibilities, have the opportunity to participate in event planning relation to innovation workshops like Café Inno and Hackathon

Qualifications and Profile

Mandatory

· Student from a Business or IT School

· Interest in business analysis, stakeholder management, communication and presentation

Nice to have

· Exposure to data presentation visualization tools (Canva, Klaxoon, PowerPoint, Tableau)

· Event planning/ Project Management experience

Professional Skills and Mind-set

· Strong communication (written and verbal) and organizational skills

· Strong desire to keep abreast of emerging technologies

· Team player mindset

· Understanding and respect of cultural diversity

Education:

Pursuing or Completed Bachelor’s program in Computers Science/IT / Business or equivalent domain. Prefers 3rdor 4th year.

Please apply below link:

https://app.jobvite.com/j?cj=oEAVrfwk&s=URL

Summary of the position:

This role is a key member of the HR team and reports directly to the Head of HR. The candidate should have proven end-to-end HR experience, ideally in Financial Services industry.

Main responsibilities:

• Work in partnership with stakeholder to deliver professional HR advisories, provide seamless HR support to its business as required and drive the implementation of HR practices and initiatives.
• Be a strategic advisor to the business on talent development matters including the identifying and grooming of hi-potential talent, talent succession, performance management and coaching managers through performance management conversations.
• Identify gaps in the existing processes proactively and drive continuous improvements to HR processes.
• Consult and advise management in the business planning process and provide input on organizational capability and the HR implications of business objectives so as to ensure HR strategies are aligned with business goals.
• HR operational responsibilities including developing HR policies in line with local regulations, enforcing procedures, managing processes and systems as well as ensuring compliance on day-to-day handling of HR matters.
• Manage the entire employee lifecycle including on/off-boarding briefing, compensation and benefits, employee relations, exit management, etc.
• Manage employee relations and provide solutions to enhance staff engagement and company culture
• Responsible for any other duties as assigned.

Legal and Regulatory Responsibilities:

• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Complete all mandatory training as required to attain and maintain competence

Knowledge & Experience:

• Bachelor’s degree in Business Administration, Human Resources or related discipline.
• At least 12 years of HR Generalist/ Business Partnering of HR Advisory experience.
• Ability to work in a fast paced environment, multi-task and deliver within tight deadlines
• Strong knowledge of local employment law and compliance requirements.
• Possess good interpersonal skills, confidence and maturity to interact effectively with stakeholders and all levels of staff
• Expertise in HR operations, policy development, HR communication
• Willing to collaborate, go the extra mile and demonstrate high level of integrity with ability to handle highly confidential information appropriately.
• Highly motivated and resourceful
• Prior experience in supporting the Financial Services firm would be highly advantageous
• Proficient in Microsoft Office Applications e.g. excel, powerpoint, etc.

Position

In a challenging and multicultural environment, we seek a Java Developer to join our Core Banking IT department which is in charge of developing and maintaining the International Back Office Cash Management System of CACIB. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will work to implement new solution for the cash management system of the bank, working in a team with BA, PM, tech Lead and co-developers.

Main responsibilities

· Study, evaluate, understand and provide feedback on functional specifications.

· Develop solutions following defined standards and high quality

· Provide detailed estimation for development of solutions

· Implement solutions using TDD

· Perform non-functional testing

· Perform design and code review for other team members

· Prepare documentation for design and implementation

· Enable and support functional and user acceptance testing

· Support applications in production - analyze and resolve issues as they arise

Qualifications and Profile

We have multiple positions for Java developers with junior, intermediate and senior profiles. At least 5 years in Java/J2EE development.

Technical skills

• Solution design using proven patterns, awareness of anti-patterns, performance tuning
• Java/J2EE, Spring, Spring MVC/Struts, Java script, JQuery
• Relational databases – Oracle
• No SQL DB – Cassandra, HBASE
• Build tool – Maven/Ant, UML, JMS/WebSphere MQ, Restful web services, Jenkins,
• Source management – SVN/GIT, TDD using Junit, DBUnit, Jira/QC.
• Application server – Jboss/Websphere/Weblogic
• Good to have : Knowledge of Apache Spark programming, Apache Kafka, and Hadoop management tools

Project methodology

• Understanding of corporate banking and cash management domain

Other Professional Skills and Mind-set

• Strong organizational and communication skills
• Strong analytical and problem solving skills
• Team spirit - Like explaining and sharing knowledge
• Awareness of various software development procedures
• Ability to follow defined procedures

Position

In a challenging and multicultural environment, we seek for a Business analyst/tester to join our Core Banking IT department in charge of the development and maintenance of the International Core Banking System of Credit Agricole CIB. This information system is deployed in 25 business units all around the world. The system has multiple modules to manage reference data, commercial back office functions (payments, remittances, loans, deposits, guarantees, letters of credit …), accounting, management control and credit risk monitoring. The system caters to local regulatory reporting needs and head office reporting, based on a data warehouse.

The candidate will be in charge of understanding the requirements and to test the payment system of the bank which is Global Pay Plus – Sevice Platform (GPP-SP) from Finastra (previously D&H). The role will focus primarily on testing the various evolutions of the in-house solution together with the payment engine (GPP-SP).

Main responsibilities

As a Functional Tester:

· Handle the core banking system’s and payment system’s various test phases : regression tests, integration tests, functional tests, test automation

· Good Knowledge and working experience of Software Development Life Cycle (SDLC), Software Testing Life Cycle (STLC) and Defect Life Cycle.

· Define functional test scenarios for core banking and payment systems

· Overall responsible for ensuring User acceptance testing for all the streams.

· Maintain up to date test libraries (test scenarios, test cases)

· Working with SIT & UAT Testing Team, reviewing, testing scenarios, test cases and helping developers and testers in clearing their doubts about the requirements etc.

· Recording defects utilizing defect tracking tool with priority and severity and alert the management

· Manage planning, communicate with stakeholders

· Prepare regular reports on test results

· Supporting the business users for User Acceptance Testing

· Supporting Operations team / Business Users team to complete the testing

· Managing testing at times when required and found the issues / testing not closing or moving as expected

· Lead Defect Management related actives

Qualifications and Profile

The position requires a minimum of 3 years relevant business analyst/tester experience with Payment systems and Core Banking applications.

Functional

· Good knowledge in Payment area like interaction with Clearing, payment file format ISO20022, SEPA and SWIFT. Hands-on experience with such data mapping and testing.

· Hands on experience on payment systems and exposure to Payments Hub, Clearing and Settlement, Automated clearing house programs and channels.

· Extensive knowledge on various kinds of payment products such as TT, RTGS, LVP, Payroll, Cheque, DD, Cashier Order, Mass & Bulk payments.

· Proficient in User Acceptance Testing (UAT), Functional & System Integration testing of banking and financial applications

· Experience in following areas is a plus: Retail Banking, Wholesale & Corporate Banking, Corporate commercial Payments, International & Domestic Payments, Payment Hub/Factory, Correspondent Banking, ACH, Real Time Payments, Cash & Liquidity Management, Compliance/AML, FX, Messaging (Swift and ISO) & Trade Finance

Technical

· Hands on experience on testing methodologies

· Working knowledge of ALM/QC/JIRA

Other Professional Skills and Mindset

· Work on complex systems and a challenging international work environment

· Knowledge of all phases of IT system development and implementation life cycle

· Highly analytic and detail oriented in approach with Excellent communication and presentation skills, with experience converting highly complex information into clear, concise documentation.

· Strong analytic skills

· Capable to effectively interact with multiple stakeholders

· Strives to deliver the solution in the most effective and timely manner

· Proactive with excellent verbal and written communication skills in English

· Team spirit - Like explain and share knowledge

· Hands on and versatile

· As part of an integrated organization across 3 main sites (Paris, SQY, Singapore), be able to forge close relationships with program director, others team leads, architecture functions and quality assurance teams. It could be a limited travel aspect for this role.

1.0 DESCRIPTION

This position reports to VP Asset Management & Operations (AMO) with a secondary reporting line to VP Projects. Key aspects of the job include managing the document control system for the Group and perform administrative tasks assigned by heads of various functions of the company.

2.0 DUTIES & RESPONSIBILITIES

2.1 Primary responsibilities included but not limited to the following job scope:

2.1.1 Handle, maintain and distribute corporate documents and update master document register regularly.

2.1.2 Store and maintain documents in PALe system & SharePoint for Group Corporate documents / Project documents / RRE documents.

2.1.3 Maintain shared document database (PAL platform) – Manage shared documents to ensure proper filing of documents, Assign access rights to users.

2.1.4 Allocate and control the document numbering system for the corporate & project work.

2.1.5 Preparation of documentation for Internal Audits namely HSEQ & yearly Audit for ISO 9001, ISO 14001 & ISO 45001.

2.1.6 Maintaining hardcopy filing system for corporate documents.

2.1.7 Supports technical projects and departments.

2.1.8 Receives, catalogues and stores hard copies and electronic copies of all technical drawings, reports and related information in an orderly manner, in line with policies and procedures.

2.1.9 Works with precision to ensure that all electronic and hard copy filing is accurate and is easily retrievable.

2.1.10 Responds in a timely manner to requests to retrieve information, information searches and general requests for support from project/department personnel.

2.1.11 Accurately updates information as required.

2.1.12 Handles confidential documents and data with outmost care.

2.1.13 Other responsibilities as assigned.

2.2 Comply with HSE requirements:

2.2.1 Environmental Aspects & Impacts Assessment.

2.2.2 OHS Hazardous & Risk Assessment.

2.2.3 Follow HSE Regulations.

3.0 REQUIREMENTS

3.1 Candidate may possess vocational or Diploma in computer studies or alternatively have minimum 3 years of experience in similar capacity.

3.2 Computer literate in MS Office Word, Excel, and PowerPoint.

3.3 Good knowledge of PAL ERP systems.

3.4 Good communication and interpersonal skills are critical.

3.5 Good knowledge of document control systems/ understand nature of documents, complexities in documentation (numbering, filing).

3.6 Proactive and self-motivated.

3.7 Positive attitude / Drive for result.

3.8 Trustworthy in handling confidential data.

Job Description:

Credit Underwriting & Monitoring

• Propose and implement credit strategy for retail and SME loan underwriting
• Propose and implement obligor level credit conditional monitoring and early warning triggers for retail and SME loan
• Conduct portfolio monitoring and analysis on concentration risk and asset quality
• Set up loan grading and ECL staging criteria of loan portfolio
• Prepare and analyse risk reports such as portfolio performance, industry exposure, vendor performance and historical customer trends
• Coordinate with modeling team on risk tools development including decision scorecards and ECL/Basel models
• Support conceptualisation development for new credit products suitable for retail and SME markets
• Track and monitor the full credit cycle performance and risk appetite metrics.
• Evaluate and influence to balanced business growth in the form of policy refinement and credit testing
• Support countries through analysis to formulate policy and portfolio management to improve profitability
• Support country with portfolio deep-dive analyses and provide insights with recommendations on policy changes to improve portfolio quality.
• Support the development and growth into new strategic segments e.g. mass market.

Credit Collection

• Recommend collections policies and strategies that will result in reducing delinquency roll rates and losses
• Set up internal restructuring and write-off rules
• Analyse collections and operations strategies and tactics, with a view to develop and implement tests designed to improve collections and overall operational effectiveness
• Effectively report on and communicate impact of collections strategies, including test results
• Collaborate closely with Operations management and teams to implement collections strategies, including process improvements and technology enhancements

Requirements:

• Bachelors or above in a quantitative field (e.g.: Statistics, Financial Engineering)
• At least 4-8 years of relevant hands-on banking or fintech experience, handling credit risk related portfolios
• Familiar with regulations in South East Asia markets
• Professional qualifications such as CA/ACCA/CPA/FRM would be advantageous
• Strong Credit and Trade finance knowledge
• Expert knowledge on risk areas, banking products, services and systems
• Problem-solving, positive and constructive attitude is a must
• Self-motivated and detailed oriented team player who is able to multitask in a fast-paced environment
• Proficiency in data analytics/science tools such as Python, SAS, SQL etc. Experience with Big Data and AI/ML algorithms is preferrable.
• System knowledge at implementing strategies / models is a plus.
• Strong interpersonal and communication skills.

Main responsibilities

· Executing Business Analysis & software testing best practices and Engagement of

Stakeholders across Front-to-Back functions.

· Responsible for all analysis of functional requirements arising from the requirements

of business stakeholders, business users and technology.

· Multi-tasking: Work in Agile – Scrum environment as a BA & QA. Should be able to

refine/groom future stories & perform BA tests within the sprint time-box.

· Managing the requirements and provide design options for the solutions available

and guide the team.

· Evaluation of alternative IT solutions and provide appropriate recommendations.

· Provide Payments domain expertise to help define a viable business solution,

working with the key business sponsors.

· Ensuring that the services delivered conforms with, and contributes to the

development of the business strategy.

· Assess the impacts on the project plans resulting from change

requests, adhoc projects, or technology issues.

· Coordinating with various users groups and interface teams and getting them on

board as interface services for various financial services.

· Managing stakeholders, risks, issues, quality, and project controls.

· Work closely with the technical implementation team in bridging the gap from

translating functional to technical details

· Involve in QA activities when needed.

· Provide functional Guidance to the Team, working closely with developers/Tech

Leads for assisting in resolution of queries

Professional Skills and Qualifications

The position requires a minimum of 4 years of relevant business analyst experience

with banking IT systems (Payment systems and Core Banking applications)

Key Functional Skills

· Experience of working on Instant Payment-Europe region or any similar Real time

payment processing system or Payment Engine. – Must Have

· End-to-End payments system knowledge with detailed insights on payment file

format ISO20022 (SEPA) and SWIFT. Experience with payments field/value mapping

and validations. – Must Have

· Hands on experience on payment systems and exposure to Payments Hub,

Clearing and Settlement, Automated clearing house programs and channels. – Must

Have

· Extensive knowledge on payment life-cycle (Client <> Clearing) for High Value,

Mass & Bulk payments and Instant Payments. Also, experience on handling R-Msgs. –

Must Have

· Proficient in User Acceptance Testing (UAT), Functional & System Integration

testing of banking and financial applications. – Must have

· Break SFD & EPIC into developable stories for developers by creating linkage &

traceability of requirements. – Must have

· Should have high experience in creating Cucumber test cases (gherkin) & working

with developers in Behavior Driven Development (BDD). – Good to have

· Functional automation of Test cases using SOAP UI / Selenium and other

automation tools – good to have

Our organization

Within the IT & Operations division, the department Digital Excellence Center (DEC) in Singapore is strong of 150 staff. Our centers of excellence have established a recognized know-how on process digitalization and data analytics while our expertize on artificial intelligence is growing.

Every day, we work jointly with domain IT teams or directly with business stakeholders on digitalization of their processes and leveraging on their data while, in the background, we design, build and frame the next generation of shared services.

We strive at organizing ourselves as agile units that leverage on sound know-how and reusable assets for addressing needs of our internal partners effectively.

We value teamwork, collaboration across the board and partnership with our business - we measure our successes through the successes of our clients.

Position

In a challenging and multicultural environment, we seek a Support Analyst to join our ISAP/GIT/DEC – Digital Excellence Center.

The ideal candidate should possess a strong background in IT support, excellent problem-solving skills, and a proactive attitude. The candidate should exibit good verbal and writing communication skills for efficient and smooth interatin with other team members in both Singapore and Paris hubs. In addition, need to have interest in learning new technologies and software factory tools supported by the team such as datawarehouse, AI, DevOps tools, etc.

The position requires autonomy and reliability in performing duties while maintaining good communication with the rest of the Global IT ecosystem as well as the ability to work on multiple projects concurrently.

Qualifications and Profile

Education Bachelor or better – Computer Science or related field, couped with relevant industry certification, will be advange.

This position requires a minimum of 2+ years of experience in supporting or developing application.

Main responsibilities:

- Provide technical and functional Level 1 and Level 2 application support to a portfolio of Corporate IT and Security applications.

- Communication with end-users via phone, chat, email, and/or a support ticketing.

- Analyze and manage incidents/problems/requests coming from users.

- Collaborate with cross-functional teams to troubleshoot and resolve technical issues efficiently.

- Readressing the issue towards L3 application or infrastructure teams.

- Supervise and monitor daily and monthly jobs.

- Handle user request by working closely with project, infrastructure and production teams

- Process and issue daily, weekly and monthly reporting on data and tickets

- Able to work in shifting schedules (ASIA and EMEA)

Mandatory:

- Possesses strong analytical, logical and problem solving skills

- Technical background (basic/intermediate knowledge of databases, application servers and programming languages)

- Excelent communication skills in English, both written and verbal, with the ability to convey technical concemts to non-technical users.

- Possesses strong written and verbal communication skills in English.

- Strong perseverance, diligence towards attaining goals and effective time management

- Self-motivated, flexible and an excellent team player

- Understanding and respect of cultural diversity

- Ability to multi-task and work independently with minimal supervision

- Understand concepts of IT Production environment and deployment process

Nice to Have

- Experience working in the financial industry or a similarly regulated environment.

- Additional certification in ITIL, sybersecurity

- Programing or scripting slikkls for automation purpose.

Other Professional Skills and Mind-set

- Strong communication (written, and verbal) in English is a must.

- Proactive style of working, organizational skills.

- Strong analytical and problem solving skills.

- Ability to multi-task and work independently with minimal supervision.

- Team player mindset.

- Understanding and respect of cultural diversity.

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 10th largest bank by total assets.

Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office) for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

· Envisioning and preparing the Bank’s futures information systems

· Partnering and supporting core banking flagships and transverse areas in their large scale development projects

· Providing premium In-house Banking applications

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Position

Data Security Expert- Data Security and Endpoint Security

Data Security Expert is a technical expert role within the Data Security Services team and will be responsible for managing, administration and supporting the Data Security and Endpoint Security technologies for the bank.

Person will be the technical point of contact for the Run team and the related activities to data security and will be the last level of escalation for the Security specialists in the team. He/She is also responsible for the technical transition and validation of Security services from other regions to Singapore. He/She will be involved in projects and POC’s that may involve security services. He/She works with continuous improvement principles. He/She is equivalent to the Subject Matter Expert on the technologies within data security.

Data Security Services team in Singapore is responsible for day-to-day operational services on the infrastructure of Europe (mainly France and UK) and Asia remotely from Singapore. France infrastructure represents approximately 80% of the worldwide production activities of CA-CIB in Singapore.

Team works in Europe time zones and this role will be aligned primarily to Paris working hours. Flexible rotations are followed based on the nature of duties.

The operational support of the team covers the following technical scope:

• Endpoint Security technologies – Anti-virus management, Host Intrusion Prevention System etc.
• Data Leak Prevention systems. - Email Prevent, Web Prevent, Endpoint Protect,
• Encryption Solutions: Disk Encryption, File and Folder encryption,
• Database Audit Monitoring solutions
• Email and Web Phishing Prevention solutions.
• Vulnerability Management

Detailed Job Responsibilities

The Expert has a wide spectrum of responsibilities and actions. Person will be responsible for following (but not limited to) responsibilities in day-to-day work:

As the Expert of the team, he/she:

• act as the last level of escalation for the team members
• own Incident,Problem and change management process for the team
• assigns technical tasks and manages delegation
• animates the team to encourage collaboration and sharing of practices
• participates to recruitment process for the team

As the Expert of his/her scope of activity, he/she:

• is actively involved in incident management (fault investigation, resolution escalations of all monitoring alerts and user initiated problem calls/tickets) and request management
• Is the final technical approver for any changes into Data Security systems and is accountable for any technical changes in the environment from a RUN/BAU perspective
• Is involved in projects like End of Life, New Builds, migrations and technical upgrades of the solution managed by the team
• Participates in global Infra events (like Power down and DR Tests)
• ensures activity is performed in compliance with norms, standards, processes and procedures
• gathering required evidence using multiple forensic tools to investigate any data leak incident, conducting interrogation if required, case closure and reporting
• ensures documentation is up to date and relevant for use
• lead the continuous improvement initiatives
• responsible to drive and deliver root cause for any high severity issues
• Focus on automation and optimum use of the team to improve efficiency
• Maintain appropriate knowledge to ensure to be fully qualified to undertake the role.
• Complete all mandatory training as required to attain and maintain competence
• Comply with all applicable legal, regulatory and internal Compliance requirements, including, but not limited to, the Singapore Compliance manual and Compliance policies and procedures as issued from time to time; Financial Security requirements, including, but not limited to, the prevention of Financial Crime and Fraud including reporting obligations to the Money Laundering Reporting Officer.

Work Schedule

• Work schedule is mainly focused to support Asia and EMEA (Paris) time zone; however, may have to support during non-offce hours for critical incidents or escalation as per the assigned on-call support requirements;
• Rotational Shift schedule is followed;
• Work Hours: 2 PM – 11 PM SGT (with 1 week of General shift 9 AM – 6 PM SGT).

Main responsibilities

L2 engineer has a wide spectrum of responsibilities and actions.
He/She will be a technical RUN L2 engineer for workstations support in ASIA. As such, he/she will provide support and act as the L2 engineer for all production support activities within the EUC (End User Computing) team in Singapore. He/She is accountable for the overall health and stability of the technical environment within his/her scope. He/She has to effectively work with technical peers such as L1 & L3 engineers, experts and project teams on day today activities and projects. He/She will have control over the scope of technical activities, develop best practices, share knowledge.
As an experienced professional for Workstation, he/she:
· supports on all escalated incidents from L1
· Tasks and alert management
· Change management – Preparation of roadmaps, execution of RFC
is aware of the global IT structure so that he/she anticipates interrelationships within the organization,
actively engages to understand new technologies and technology trends and reviews them with a view to incorporating them into CACIB operations
Perform health checks as defined and take respective actions
Responsible for service request, change, escalated incidents and other tasks

As a member of ISAP/ITS, he/she:
facilitates collaboration and spread of information from and to the team,
participates to the department’s activities including brainstorming, team building and other team or transversal actions,
fosters innovation mindset,
contributes to ISAP/ITS global branding and communication
focus on automation and optimum use of the team to improve efficiency

Job specific environment and/or organization
· English langage
· Working hours will primarily match ASIA business
· On-call support will be expected on a rotational basis


Qualifications and Profile

· Minimum 3~10 years of experience supporting windows workstations, preferably in financial sector.
· Experience on technical solution troubleshoot workstations incidents
· In-depth working knowledge of the Windows environment with at least 3~5 years of Windows administration experience, strong understanding of network concepts and Active Directory.
· Mind-set for innovation to improve end users experience.
· In-depth working knowledge of Altiris deployment tools, Appsense and Visual Basic, PowerShell scripting.
· Ability to communicate in a highly professional manner with users, internal, and external partners
· Customer service oriented, able to work in a dynamic and fast paced environment
· Excellent communication, interpersonal and troubleshooting skills
· Must be self-motivated and directed and demonstrate a keen attention to detail and possess the ability to work autonomously
· Installing and configuring computer hardware PC/Laptops preferably HP/Dell exposure.

Job Responsibilities

• Lead Business Line budgeting and forecasting processes. Ensure accuracy & timely submission of order books
• Develop and monitor a balanced set of KPIs reflecting all aspects of the Business Line's performance, ensuring early identification of issues as well as outcomes
• Advise and implement process improvement measures on resource allocation, invoicing process, revenue recognition, expense booking and other management reporting related issues
• Collaborate on new tenders or contracts to ensure financial compliance with the company business models. Monitor all active bank guarantees
• Manage audit queries from Internal and External Auditors
• Partners with Business Line Management, develop strategies and initiatives that lead to continuous improvement
• Develop and maintain costing models to ensure that cost drivers are understood and activities are priced to recover their true cost. Review and refine pricing models/tools
• Participate in due diligence analysis of new business opportunities
• Assist to prepare Business Review Meeting for Singapore, as well as other related meetings

Job Requirements

• Degree in Business, Finance or Accomplished Finance Professional qualification
• 5 years of relevant work experience in finance, controlling and audit
• Candidate should have a hands-on mindset
• Expert level in Microsoft Excel
• Proficiency in other Microsoft applications such as PowerPoint, Word, Outlook
• Prior experience with SAP BPC and Power BI would be an advantage
• Good business report writing skills and correspondence with stakeholders is required
• Ability to work well under pressure and meet tight deadlines

The Turnaround (TA) Cost Controller is responsible for developing and establishing the TA cost control plan and act as point of contact to meet the KPIs of the TA in terms of contract management, Inventory management and cost optimization, in consideration of safety, resources and timing commitments.

This is a contract role, based in Jurong Island.

Accountabilities:

• Ensure leadership role to develop and establish Turnaround (TA) cost control department as a single point contact to meet KPI of the major TA.
• Ensure adequacy of work planning documentations prepared and timely tracked their generation/ preparation progress.
• Gatekeeper of late work request process. Ensure proper work acceptance & closure recorded for effective overall TA closure.
• To perform any other tasks assigned by Immediate Superior/ Management from time to time.

Objectives:

Contract: Able to understand procurement contracts, including pricing, payment terms, delivery schedules, and service level agreements, ensuring compliance with company policies and legal requirements.

Inventory Management: Collaborate with relevant stakeholders to forecast TA expenses, inclusive of every late requets

Cost Optimization: Analyze procurement processes, identify cost-saving opportunities, and implement measures to improve efficiency and reduce expenses.

MAIN JOB RESPONSIBILITIES

TA budget and Cost control:

• Preparing proposal of turnaround forecast including cost of individual task.
• Control purchase order opening and closing according to status of the project.
• Monitoring, updating, and analyzing turnaround cost, reporting on cost variances verus activities during actual shutdown period.
• Provide regular reports on turnaround cost status and cost deviations to TA Project manager and others as assigned by the PM.

SAP Utilization:

• Utilize SAP or other relevant procurement systems to manage procurement activities, track orders, monitor vendor performance, and generate reports.

Cross-Functional Collaboration:

• Collaborate closely with internal stakeholders, such as production, quality control, and finance teams, to ensure seamless procurement processes and support overall business objectives.
• Strictly follow procedures to ensure reliable, efficient and transparent cost management.
• Ensure excellent communication internally and externally to suppliers, contractors, HSE team, Technical team, the production team and the team of diversity.
• Extracting KPI data for analysis, compile and refine monthly reports for TA department.
• Support TA purchasing on demand.

Health, Safety, Environment, Quality, Inspection and Energy

• Write procedures in accordance with plant's policies and regulations.
• Ensure the application of standards, documents, regulations, HSEQ management systems in his/her activities.
• Ensure the achievement of HSEQ objectives in his/her activities.
• Ensure the definition, implementation and monitoring of HSEQ corrective actions in his/her activities.
• Makes sure, if necessary, of the inspection of the installations before restarting or using them.
• Ensure risk analysis at the workplace.
• Perform close monitoring of contractors to improve general performance to achieve Zero Accident
• Participate in the HSEQ/ Energy committees and the corporate Inspection reviews.

SAP Proficiency: Strong working knowledge and hands-on experience with SAP or similar procurement software.

Analytical Abilities: Strong analytical skills with the ability to analyze procurement data, identify trends, and make data-driven decisions.

Communication Skills: Excellent written and verbal communication skills to effectively collaborate with internal stakeholders, vendors, and other business partners.

Organizational Skills: Demonstrated ability to manage multiple priorities, work under pressure, and meet tight deadlines while maintaining a high level of accuracy and attention to detail.

Problem-Solving Orientation: Proactive and resourceful approach to identifying and resolving procurement-related issues.

Adaptability: Ability to thrive in a fast-paced and dynamic environment, adapting quickly to changing priorities and requirements.

QUALIFICATIONS / EXPERIENCE REQUIRED

• At least 5 years of relevant experience in financial control
• Knowledge & experience with CMMS work request/ work order modules such as SAP
• Familiar with chemical process and common equipment operating and maintenance
• Sound knowledge on common Industrial Rules & Regulations

Who we are

Crédit Agricole Corporate and Investment Banking (Credit Agricole-CIB) is the CIB arm of Crédit Agricole Group, world’s 11th largest bank by total assets.

Our Singapore center is one of the 3 main IT Hubs for CA-CIB's worldwide business. We work daily with international branches located in 33 countries by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications.

This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.

We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Summary of Position

In a challenging and multicultural environment, we seek a senior ITSM Manager to join the control tower section.

• The ITSM Manager is assigned to lead and improve the Incident, Problem, Configuration and Service Quality of IT Production Services in the bank. A key component of this role is to ensure consistency and control over the management of major processes.

• The ITSM Manager has overall responsibility for enforcing proper execution of the process.

• He is accountable for the process improvements and training of teams. He is also responsible to identify gaps in the process and engage all the Service Operations teams for improvements.

• ITSM Manager is also responsible for creation of periodic and on-demand reports for the senior management.

Main Responsibilities

Incident Management

• End to end ownership of the Major Incident with the aim to minimize the time to restore.

• Ensure the IM team coordinates with all support engineers involved in the troubleshooting with the possibility to involve other support groups.

• Ensure a systematic process is followed for all Major Incidents from opening to closure.

• Ensure that Incident Managers assess Incident complexity and decide to apply the Crisis Management process if required: trigger and liaise with the Crisis Manager to manage communication with and escalation to Executive management.

• Track incident progress to resolution and responsible for communicating progress to higher management and transverse relevant teams. Prepare clear and concise comms and publish them based on the priority of the incident.

• Facilitate exchanges between the relevant support staff through setting up ad-hoc Conference Bridge / Business Chat groups and / or direct contacts. In particular, ensure diagnosis, action plans and key initiatives are shared with the relevant parties across technical towers and geographies.

• Drive discussions to a pragmatic outcome in a reasonable timeframe in order to ensure the key decisions are taken on time or escalated to higher management. As a last resort, responsible for choosing between resolution solutions, or escalating in case of disagreement between technical teams and after assessing all impacts with relevant stakeholders (Experts, Managers and / or Business line IT)

• Ensure consistency of the incident documentation / references across all systems.

Problem Management

• Ensure that the Problem Manager plays a pivotal role in building a problem management procedure for the support teams to follow.

• Ensure that there is a clearly defined RACI, different root cause investigation methodologies are promoted and support teams are trained on the problem management process & procedures

• Enforce proper execution of the process

• Oversee all the KPIs and have management meetings to review opportunities for improvement.

• Provide recommendations for process development, monitoring reports and performance measurements

• Coach teams on analytical and systematic approach to problem solving.

Configuration Management

• Ensure administration and execution of the configuration management process and ensuring CMDB data integrity.

• Ensure that the Configuration Analyst is working closely with other technology teams to define, update, and monitor Configuration Items (CIs)

• Leverage business knowledge and technical expertise to participate in business process improvements and engage in demonstrations, present value propositions, and proof of concepts

• Oversees configuration audits on a regular basis, identifying records with incorrect or outdated information, and coordinating with CI owners to remediate data inaccuracies.

• Monitor health of the CMDB, recommending process, design, or operational updates to reduce time and cost requirements for CMDB upkeep and improve overall data quality

• Automation – Work with RUN/Build team to automate feeds and CI fields

Run Quality

• Work with different teams such as the Permanent Control to track and ensure an efficient implementation of General Inspection recommendations for internal and external audit

• Work with Permanent Control for Annual Risk Assessment

• Oversee and follow-up on Audit recommendations by collaborating with ISAP and relevant parties (CACIB, CAGIP and RPC teams)

• Ensure all flash card of cosmos are reviewed for accuracy with clear documentation of execution steps

• Ensure all transverse cosmos controls with Control Tower ownership are submitted on time with requisite evidence.

• Ensure team compliance to process through periodic audits (e.g. Change Management and Service Request) and facilitate team in identifying areas of improvement

• Ensure implementation and regular review of quality process and framework with ISAP Senior management

• Work with different teams to ensure that all documentation is up-to-date and validated by all parties

• Ensure evolution of Knowledge Management audit with periodic review with Service Managers

• Participate and represent ISAP in the Run/process review governance with Head office Paris.

• Facilitate team on usage of Knowledge Management wiki know-how

• In partnership with the Process Owners, ensure a good adherence with all ITSM Processes and with associated Service Level Agreements.

• Audit quality KPIs periodically to ensure compliance to policy and standards

• Ensure team compliance and mandatory participation for Quiz

• Support transformational activities and Service Improvement for ITIL processes in ServiceNow

• Understand and articulate in practical usage terms the relationship between Change, Incident, Problem and Request, in order to recommend workflows and service improvements across the processes

• Provide guidance and direction to RUN staff on day-to-day process support activities (e.g. Service Request and Change Management.)

• Ensure efficient and effective integration between assigned process areas and other related ITSM process areas (e.g. Service Request, Change, Configuration Management, etc.)

• Provide best-practice guidance to all teams around effective utilization of ITSM processes

• Ensure efficient usage of machine learning to identify trends and drive automation opportunities

• Data driven initiatives for automation of Service Requests

• Oversee and execute ITSM projects and related initiatives with little to no supervision

Skills sought

Soft Skills

• Leadership with ability to do efficient multitasking

• Clear Verbal and writing Communication skills at multiple levels in an international context and should be able to follow organization process

• Client Oriented with Strong Relationship management with experience in IT Support and Service Management

• Reactivity and ability to solve problems by using different methods

• Ability to learn and adapt and to be proactive

• Ability to work simultaneously with different profiles (technical/functional, medium/top management, etc.)

• Ability to work under pressure

Requirement

• Infrastructure or Application support hands on experience of 8-10 years is mandatory

• Overall IT experience: 15 Years +

• Crisis Management

• IT Literacy: Knowledge of IT Ecosystem & Operations Background with experience in IT for Capital Market and Corporate Banking to the extent of knowing Front office to back office application flow

• Having knowledge about monitoring tools and scheduling jobs would be plus

• Good understanding of transversal technologies (SAN, Unix, Windows, Network, DBA, CTRL-M, MQ)

• Technologies and/or Applications background with ability to grasp impact and interdependencies

• Willing to work in a shift (between 8:30 am - 1 am SGT)

Key Responsibilities :

• Ensure Accounts Receivables are updated daily into the system and all documents is properly filled.
• Monitor and follow up with customers to ensure timeliness and effectiveness in collection and meeting of collection targets.
• Analyze customers’ payment pattern and trend.
• Ensure month end closing on Account Receivables are as scheduled.
• Conduct regular credit control reviews of key customers.
• Weekly reporting and meeting with the team to resolve any AR related issues.
• Prepare Debtor Aging Report, Debtor Statement, and other reports as deemed necessary.
• Follow up with Sales Team members on verbal orders.
• Undertake any other task as and when assigned.

Job Requirement :

• Diploma in Accounting / Business Administration
• Strong analytical skills and the ability to take initiative and prioritize
• Willing to work in fast paced and multi-task environment
• Good Microsoft Excel skills.
• Ability to meet deadlines and take-on new tasks and eager to learn

Responsibilities:

• Develop and execute transportation plans to ensure efficient and timely delivery of goods.
• Implement strategies to optimize delivery routes, reducing costs and improving delivery times.
• Collaborate with carriers and third-party logistics providers to negotiate contracts, monitor performance, and ensure compliance with company standards.
• Analyse transportation costs, identify cost-saving opportunities, and implement measures to achieve budgetary goals.
• Stay informed about transportation regulations and ensure all operations comply with local, national, and international laws.
• Establish and monitor key performance indicators (KPIs) to measure the effectiveness and efficiency of transportation operations.
• Work closely with the inventory management team to coordinate transportation and warehouse activities, ensuring optimal inventory levels.
• Address and resolve transportation-related issues, such as delays, damages, and discrepancies, in a timely and effective manner.
• Utilize transportation management systems (TMS) and other relevant technologies to streamline processes and enhance overall efficiency.
• Maintain open communication with internal teams, suppliers, and carriers to facilitate smooth operations and address any issues promptly. Other ad-hoc assignments required by immediate superior.

Prerequisite:

• Minimum 3 years’ experience in logistics management.
• Bachelor’s degree in supply chain or its equivalent.
• Knowledge of Singapore’s traffic regulations and ISO requirements.
• Computer-savvy with a working knowledge of logistics software (ERP).
• Good organizational and coordination abilities.
• Good communication and interpersonal skills.
• Able to think and react quickly to solve problems.
• Team player and able to work independently and track multiple processes.

Job Summary:

Main duty is to provide decision support analysis to YAA management and Corporate Controlling and be the key driver of performance management process at Region level.

Essential Duties and Responsibilities:

Manage the consolidation of regional monthly financials and annual business planning process across the region, with active aim to drive improvement.

Plan, organize and execute the financial performance management system cycle in the region.

Support the Region management team in setting the strategic direction for the business units.

Drive and own the Performance Management process through active monitoring of performance and key value drivers at Africa and Asia regional level, with challenge to drive improvement in the region.

Active business partner to support improvements projects across the region to improve sales while reducing costs and working capital.

Facilitate review of investment proposals including financial modelling and support the presentation to Yara Management.

Proactively drive improvements in close collaboration with key stakeholders in the Region.

Risk management facilitation, reporting and follow-up.

Other ad-hoc tasks/projects as assigned.

Required Knowledge, Skills and Qualifications:

Outstanding knowledge on excel, Sun-6, HFM, powerpoint.

Higher education at Master level.

Minimum 8 year’s experience from Financial Planning and Analysis.

Strong communication skills and commercial acumen.

Working Conditions:

High workload with very tight reporting deadlines.

Job Specific Factors

Business Expertise

Good knowledge on Yara’s overall business model.

Good understanding of global fertilizer industry dynamics.

Good understanding of Yara’s overall strategy.

Good understanding of a large and diverse set of countries and the varying dynamics in difference local markets where we operate.

Need good understanding of other key functions and teams, how they operate, their objectives and how these areas integrate with Finance and Strategy function.

Problem Solving

Need to manage complex consolidation issues across very challenging countries. Has to handle an extremely complex business flow combined with IT systems that make the process slow and manual.

Nature of Impact

The role is key in order for YAA Mgt to have timely, relevant and reliable management information.

Area of Impact

No formal direct reports, but many local and central stakeholders to coordinate.

Impact from role is felt on the regions to have good steering information to guide key decision making at Region level and for timely and reliable steering information to Corporate/RExCo.

Interpersonal Skills

Need high level of interpersonal skills in order to manage a large numbers of local CFOs/controller in addition to other Regional and Corporate functions.

Job title – Finance Controller

Location – Singapore

Job model – Hybrid

Overseeing day-to-day accounting functions, integrating finance operations, forecasting, and budgeting, handling tax matters, preparing financial reports, and ensuring organizational financial stability.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your key responsibilities

• Financial Reporting - Sanity checks financial data and analyze financial statements, including balance sheets. Ensure accuracy and integrity of financial data and compliance with accounting standards and resources are effectively allocated, and costs are controlled.
• Budgeting and Forecasting - Develop annual budgets in coordination with department heads and management. Monitor budget performance and variance analysis.
• Compliance and Risk Management - Compliance with relevant financial regulations and standards. Oversee internal controls and procedures to mitigate financial risks.Timely, accurate and complete filing of Statutory, GST and tax to local authorities. Knowledge of MES Renewal and AWSC is preferred.
  Co-ordinate with Auditors, Tax Agent and Corporate Secretary.
  Support MES renewal and AWSC activities.
  

We bring

• A space to grow by encouraging and supporting curiosity and an open mindset.
• A flexible work environment that empowers people to take accountability for their work and own the outcome.
• A firm belief that working together with our customers is the key to achieving great things.
• An eagerness to be one team and learn from each other to bring progress to life and create a better future.
• A supportive environment where you’re empowered to grow and share your ideas.
• An inclusive and multicultural team with respect for everyone.

You bring

• Degree/Diploma qualification in Finance, Accounting, or related field; CPA will be preferred. Minimum 6-8 years of relevant finance and accounting experience in multi-national companies environment.
• Strong knowledge and experience with local statutory requirements, tax regulations, and compliance standards in the relevant geographic regions where the company operates. This includes familiarity with local GAAP (Generally Accepted Accounting Principles) or IFRS (International Financial Reporting Standards).
• Collaboration: Collaborating effectively with cross-functional teams, including finance, accounting, operations, and other departments, to achieve common financial goals and objectives.
• Analytical Thinking: Applying analytical thinking and problem-solving skills to interpret financial information, identify trends, and make strategic recommendations based on data-driven insights.
• Adaptability and Flexibility: Adapting to changing priorities, market conditions, and business environments while maintaining focus on key financial goals and objectives.
• Problem-solving: Proactively identifying financial challenges, analyzing root causes, and implementing innovative solutions to address them, driving continuous improvement and efficiency in financial operations.

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate: (here,) there’s a place for everyone with us.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. Our people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About dsm-firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.

www.dsm-firmenich.com