• Woodleigh
• Working Days: 5.5day
• Working Hours-Monday to Friday 1030am to 7pm
  - Saturday 9.30am to 1.30pm
• Salary : $2,200 - $3,400

Job Responsibilities

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Job Requirements

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

Interested applicants can email your CV to [email protected] or whatsapp to +65 89249206

The Supreme HR Advisory Pte. Ltd || 14C7279

Chua Jie Ying (Cai Jie Ying), Evelynn || EA Personnel License R24120580

Working Time: 1.30pm to 6.30pm

Location: East Coast (Kindly apply only if you live in the East area or do not mind travelling)

Job Scope:

1. Help to oversee the infants

2. Pat the babies to sleep

3. Prepare milk feed

4. Diaper changing / Showering

5. Washing of Toys

6. Feeding of babies

7. Interacting with the babies and meeting their developmental needs.

Send in your resume.

Stating:

Full name and contact number

Location of your residence

Highest academic qualification, if you have a professional certificate state clearly is it HCIC or ACEY.

Experience in working with babies from 2months to 18 months - Yes or No, if yes what's the experience and for how long?

Previous Jobs - Job title, duration, last drawn salary. Just state previous 3 jobs will do

Expected Salary: How much per hour?

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Officer contributes actively to the programme needs of Special Student Care Centre under the umbrella of Community-Based Support Services (CSS).

CSS is the dynamic and nimble service delivery arm in MINDS that response to emerging needs of PWIDs and Caregivers in the community. Examples of services include Me Too! Club, Homebased Care Services, Caregivers Support Services, Special Student Care Centres and Appropriate Adult Services to enhance integration and community living of caregivers and PWIDs in the community.

Officer integrates a range of person centred and family centric approaches and utilise Positive Behavioural framework to conduct enrichment activities for special needs children from age 7 to 18. He/She enriches the quality of life of person with special needs by supervising and providing direct physical care needs before/after school. He/she implements after school care curriculum, adapting and integrating developmentally appropriate teaching and classroom management strategies. He/She also enhance clients learning environments and supports caregiver's needs in the care of their child. He/she coordinates with community stakeholders, volunteers and social service providers in the delivery of centre initiatives, programmes and services.

Provide direct client care

• Provide routine ADL (activities of daily living) caregiving to students.
• Provide supervision and guidance to students.
• Apply a person-centred approach, plan and implement positive behavioural support in ensuring safety and holistic development of students.

Plan and implement programmes and activities

• Plan and conduct developmentally appropriate teaching, learning and caregiving activities to promote independence, health, wellness, and quality of life.
• Guide students in the development of basic personal and social skills, simple academics, or work skills.
• Adopt creative methodology to engage and motivate students in their learning through interactive lesson plans.
• Document student's learning and development.
• Implement classroom management strategies.

Build stakeholder relationships and partnerships

• Engage and collaborate with caregivers to facilitate the continuity of care and learning between home and Centre.
• Build rapport with colleagues (Centre/School) and volunteers to foster positive workplace relations.
• Work closely with the various sectors of MINDS in the implementation of programs and in MINDS projects.

Centre operation

• Support in centre operation secondary duties assigned.
• Follow regulations regarding basic health, hygiene, safety and to administer proper documentation of incident report.
• Participate in staff meetings, in-service training/professional development and service quality improvement activities.

• Minimum O Levels/ITE/Diploma

• Resilience, collaborative team player, passion for children, professionalism, love for learning and empathy.
• Added advantage for those with experience in training of persons with special needs, behaviour techniques, child development, lessons plan and school-age-care best practices.
• Fully able to participate in on-site and off-site activities.
• First Aid and CPR certification (training provided).

Temp Student Care

Job scope:

- Ushering of students

- Look after students during break time

- Require to walk around the school when the lesson is on-going

- Other ad hoc duties as assigned by in-charge

Other information:

- Working hours: Monday to Friday (8.30am to 5.30pm)

- Salary: $12 per hour

- Location: Holland Village (Walking distance from Holland Village MRT)

- Able to commence work on 4 Feb 2025 for at least 1 to 3 months or long term

Interested candidate, please send in your resume to [email protected] and state "Temp Student Care - Holland Village" as the subject.

Only shortlisted candidate will be notified.

DIS Manpower Pte Ltd

EA License No.: 08C3226

Sng Wei Lin

Reg No.: R1101806

1. Handle phone / sms enquiries and tracking of appointments

2. Confirm , schedule and / or cancellation of appointments for both internal and external patient (SM & Tracking goggle sheet)

3. Follow up call / sms

4. Receiving and Greeting patients upon arriving , confirming the right treatment and registering patients

5. Data entry of patient personal information in system

6. Maintain cleanliness of clinic and front desk

7. Process payments using different payment mode

8. Able to work retail hours

Summary & Benefits:

• AWS & Performance bonuses
• Minimum 14 -21 days Annual Leave + Flexi-leaves
• Medical and dental insurance
• Low child ratio

Responsibilities:
Set up a stimulating and engaging learning environment for children.
Carry out routine care duties and responsible for classroom management.
Prepare developmental portfolio for children for each semester.
Maintain good partnership and communication with parents.

Requirements:
Infant Care Relevant Certificates (e.g. HCIC/ACEY)
Candidates graduating from relevant courses may apply

We regret that only shortlisted candidates will be notified.
For quick apply - please send your updated resume to [email protected] or whatsapp 89223320

Facebook Group: https://www.facebook.com/groups/297579549761593

Telegram Channel: https://t.me/preschooljobssg
Cloud Recruitment Pte Ltd 23C1888 Cheralyn R23112542

Integrated Services (IS) Head

• Working days: Mon - Fri 8:30am-5:30pm
• Location: Toa Payoh
• Salary: $7,500 – $8,000

Responsibilities:

Managerial Function

• Lead and implement the strategic planning and execution of client and caregiver programs and services, including designing and implementing initiatives to establish a Centre of Excellence for Rehabilitation services.
• Spearhead the growth of clients, including exploring the strategic onboarding to the Agency for Integrated Care (AIC) and other strategic partnerships with healthcare providers.
• Develop and manage the budget and resource requirements for the facilities and organization.
• Develop and standardize operational policies, processes, and protocols across Integrated Services, ensuring continuous improvement in clients' overall experiences.
• Collaborate with team members on client incidents and adverse events that occur during the delivery of services.
• Work with service leads to identify and address potential risks in work systems, processes, and service delivery that impact clients and the organization.
• Manage onboarding, staff performance, and talent development, including mentoring and supporting the continuous upgrading and certification of staff.
• Implement clinical audit strategies, ensuring the monitoring and maintenance of health and safety standards for services.
• Support the development of a business continuity plan.

Strategy and Care Model Development

• Oversee the teams in needs assessments, evidence reviews, and stakeholder engagements.
• Develop and pilot new strategies for programmes and facility design.
• Facilitate the development and implementation of competency frameworks and training roadmaps for community care providers.
• Engage with education, social, and health sector stakeholders to develop strategic approaches for acquired physical disability.
• Develop outreach strategies and care models tailored to the acquired physical disability population's needs

Capability Building and Resource Development

• Develop acquired physical disability competency frameworks in collaboration with key stakeholders.
• Plan and implement specialized training and workshops for social and health professionals.
• Work with MSF and MOH to implement tiered care models and develop capacity plans for the community sector.

Requirements

• Bachelor’s or Master’s Degree in a social and healthcare-related discipline.
• Minimum of 10 years’ management and operational experience in social and healthcare or community care sectors.
• Experience managing a P&L will be beneficial.
• Prior experience in acquired disability and programme implementation is advantageous.

WhatsApp: https://wa.me/6596112291 (Kyra)

Voon Yih Boon Reg No: R2210672 | The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Description

• Perform intake assessment and review of day care clients and oversee Multi- Disciplinary Meetings for reviews of clients including Day Rehab clients.
• Supervise daily routines such as meal preparation, serving of meals, preparing clients for activities, conducting of activities, reviews of clients and cleaning duties of care staff.
• Work with centre nurse and care staff to ensure clients specific needs (ADLs) are met and communicated to the team.
• Co-ordinate and plan programmes and services with internal and external stakeholders.
• Direct, guide and participate in the orientation and training of new staff and provide ongoing training and monitoring of care staff in the area of provision of care to day care clients and clients with dementia.
• Take charge of daily operations, and care provisions of clients, supervise and deploy staff to ensure operations of SCC is safe and effective.
• Take charge of incidents in the centre related to staff, clients and volunteers to ensure that the incident is resolved, reported and follow-up.
• Work with Centralised Team to ensure accurate billing and charges for clients and follow up on staff related matters.
• Work with Cluster Lead to ensure financial sustainability of the centre.
• Ensure accurate and timely documentation of communications, assessment and processes
• Carry out other responsibilities and duties as assigned from time to time

Requirement

• Min Diploma / Degree in any field of study from a recognised institution
• Min 4 to 5 years of operation manager / supervisor experience from a healthcare / eldercare / social services institution

Office hours, Mon to Fri

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

1. Job Purpose

The incumbent will assist in supporting Population Health initiatives in the Western region. He/she will contribute towards the nationwide implementation of Healthier SG by evaluating the Western Region’s GP Network Performance to provide insights, identify best practices and track areas for improvement.

1. Duties and Responsibilities

• Drive Population Health initiatives in primary care
• Prepare regular dashboard updates by analysing data and tracking progress on indicators
• Perform advanced data analysis to identify meaningful trends and patternsCollate feedback from various sources to supplement the data
  Craft insights to guide our strategy to improve performance
  
• Prepare and check collated datasets for completeness and reasonableness before submission to relevant parties, or for audits
• Provide support to Quality Improvement initiatives and projects
• Any other duties assigned

1. Job RequirementsTertiary Education, preferably in Science, Engineering or Computer Science related fields
   Proficient in data analysis tool(s) such as MS Excel, Tableau, Power BI, SPSS, R, Python, QlikView, etc.
   Able to work independently and acquire necessary knowledge to perform tasks effectively. Prior healthcare-related experience will be an advantage
   Highly meticulous, attentive to details and timelines
   Possess an analytical and inquisitive mind for problem-solving, and the ability to identify / discern complex trends and patterns. Prior experience in Quality Improvement will be an advantage
   Good interpersonal skills and team player
   Good presentation skills
   

• Note: At times, you may be required to meet our partners on Saturdays and weekday evenings

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Salary : $2,500 - $3,300
Location: Buangkok
Working hours: 4 days (Monday - Sunday) rotating shift

• Day Duty shift - 7.30am to 7.30pm
• Night Duty shift - 7.30pm to 7.30am

Job Responsibilities

• Plan and supervise the care of residents
• Develop and implement programmes and activities for the well-being of residents
• Put up monthly interview records for residents
• Ensure proper maintenance of the Home's equipment
• Ensure the cleanliness of the Home premises

Job Requirements

• Diploma in psychology , social work , counselling or relevant field
• Willing to work rotating shifts including night shift and weekends
• Training provided

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Looking for Student Care Teacher (Boon Keng)

Accessible from Boon Keng / Bendemeer MRT.

Job Responsibilities:

- Picking up students from the building's lobby and leading them to the centre

- Ensuring students' safety at all times

- Guiding students in their school work (P1 - P6)

- Planning extra activities for students to be engaged in during their free time

- Organising events during the school holidays

- Building rapport and relationships with the parents and updating them on their child's progress

Job Requirements:

- Min. O levels with 1-2 years of experience in student care

- Familiar with primary school syllabus and able to guide the students in their English / Chinese / Math and Science homework

- Able to give test the students in their english and chinese spelling (听写）

- Able to commit to the following working hours

School Term - 10am - 7pm

School Holidays - 7am - 7pm (Rotating shifts)

Interested candidates please send your resume to [email protected] or Whatsapp Melodie at 80847284

Cloud Recruitment Pte Ltd 23C1888

Melodie R22104898

Looking for Student Care Teacher (Holland Village)

Accessible from Holland Village MRT.

Job Responsibilities:

- Picking up students from the building's lobby and leading them to the centre

- Ensuring students' safety at all times

- Guiding students in their school work (P1 - P6)

- Planning extra activities for students to be engaged in during their free time

- Organising events during the school holidays

- Building rapport and relationships with the parents and updating them on their child's progress

Job Requirements:

- Min. O levels with 1-2 years of experience in student care

- Familiar with primary school syllabus and able to guide the students in their English / Chinese / Math and Science homework

- Able to give test the students in their english and chinese spelling (听写）

- Able to commit to the following working hours

School Term - 10am - 7pm

School Holidays - 7am - 7pm (Rotating shifts)

Interested candidates please send your resume to [email protected] or Whatsapp Melodie at 80847284

Cloud Recruitment Pte Ltd 23C1888

Melodie R22104898

We have many reputable centres that are looking for relief or full time infant care teachers.

Descriptions:

• Lesson planning and implementation of daily activities supporting the learning and development of infants and toddlers through interactive and stimulating experiences
• Daily care for the infants and toddlers
• Partner with parents to support the holistic development of infants and toddlers.
• Handling queries and feedbacks from parents

Requirements：

• Only Singaporeans
• Minimum GCE N Level/O Level or equivalent
• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Candidates undergoing Part Time HCIC and ACEY course can apply
• Good communication and interpersonal skills
• A team player with passion and interest in caring for and developing infants and toddlers
• Basic computer skill would be an added advantage

Tan Choon Hau

Senior Talent Acquisition Consultant

EA Licence No:18C9251

EA Reg ID: R1988835

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

Responsibilities:

Program Management:

• Develop, implement, and oversee CoC programs and services.
• Monitor and evaluate program performance to ensure objectives are met.

Collaboration:

• Foster partnerships with healthcare providers, social service agencies, and community organizations.
• Facilitate communication and coordination among stakeholders to enhance service delivery.

Data Management:

• Maintain accurate records and data related to program activities and outcomes.
• Use data to inform program improvements and ensure compliance with quarterly reporting requirements.

Outreach and Engagement:

• Conduct outreach activities to promote CoC programs within the community.
• Engage community members and stakeholders to understand their needs and gather feedback.

Compliance and Quality Assurance:

• Ensure all programs comply with relevant regulations and organizational standards.
• Implement quality assurance processes to maintain high standards of service delivery.

Requirements:

• Bachelor’s degree in Social Work, Public Health, Healthcare Administration, or a related field.
• Advanced degree or relevant certifications (e.g., Project Management Professional) are advantageous.
• Minimum of 3-5 years of experience in program coordination or management within healthcare or social services.
• Experience with community-based care programs is highly desirable.
• Strong organizational and project management skills.
• Excellent communication and interpersonal abilities.
• Ability to work collaboratively with diverse groups.
• Knowledge of regulatory requirements related
• Demonstrates empathy and a strong commitment to community service.
• Ability to work independently and take initiative.
• Strong problem-solving skills and the ability to adapt to changing circumstances.
• High level of integrity and professionalism.

Work Location: Bukit Batok

Interested applicants are to submit their resume to [email protected]. Please visit www.fycs.org for more details.

Highlights:

• Low Child Ratio
• Lesson Plan Provided
• Location: Toh Tuck (West)
• No Saturdays, 5 days a week
• Good career prospects and developments
• AWS Bonus

The Challenges:

• Providing a nurturing and safe environment for the infants from the age of 2 months up to 18 months old.
• Possess high energy and the ability to handle the demands of babies and toddlers with different personalities and needs.
• To plan and implement an early childhood curriculum by planning age-appropriate activities for the infants.

What it Takes:

• Advanced Certificate in Early Years (ACEY)
• Certificate In Infant & Toddler Care (CIT)
• Higher Certificate in Infant Care (HCIC)
• Registered with ECDA as EY1 or EY2
• Excellent communication and interpersonal skills
• A team player with passion in inspiring young lives

Interested Applicants, please submit a copy of your updated resume (in MS Word Format) and send to [email protected]

Talents@Work Pte Ltd (21C0501)

Joshua (R22107946)

*We regret to inform that only shortlisted candidate will be notified. Thank you

• Location: MindSpace@The Woodleigh Mall
• Working Days: 5.5day
• Working Hours-Monday to Friday 1030am to 7pm
  - Saturday 9.30am to 1.30pm
  
• Salary : $2,200 - $3,400

Responsibilities:

• Implement the program for the class in accordance with the policies, guidelines, framework and philosophy of the centre.
• Guide primary school children (primary 1 to 5) to ensure completion of daily homework.
• Keep accurate records of children’s progress and address each child’s educational and developmental needs on an individual basis to the best of your ability.
• Responsible for the preparation and upkeep of teaching resources, arrangement, appearance and learning environment of the classroom.
• Maintain and build relationships with children and parents.
• Conduct unique enrichment programmes.
• Ensure safety and timely transfer of students from school to student centre.
• Ensure safety of children within the premises.
• Any other ad-hoc duties as delegated by Centre Director.

Requirements:

• Diploma or higher in any discipline with minimum of 2 years of teaching experience with primary school students.

If you are interested to apply, kindly WhatsApp me your updated resume in DOC file and allow our Consultant to match you with our Clients.

Whatsapp: +65 8525 2419

Email: [email protected]

Tan Man Ee Reg No: R22108289

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a leading medical solutions provider in Asia. Due to their current expansion plan, they are looking for a Senior Product Specialist to join their team, in hopes of developing the current high performing team. They are located in the Central.

Responsibilities:

• Maintain and strengthen relationships with existing customers, focusing on providing excellent service and achieving high-quality outcomes.
• Assist the Team Lead in developing and executing business strategies for new product lines and market opportunities.
• Collaborate with the Team Lead to offer consultative services to clients, for both renovation projects and new installations.
• Attend and participate in trend show or exhibitions, to stay updated on market trends and customer needs.
• Improve relationships with key opinion leaders (KOLs) and ensure regular client engagement to enhance connections.
• Meet and exceed assigned sales targets.
• Grow the customer base by networking and building relationships to support long-term business growth.
• Oversee the entire product life cycle management for various models and SKUs.
• All other ad-hoc duties as assigned.

Requirements:

• Minimum Diploma in Biomedical Science / Science or other relevant field studies
• Minimum 2 years’ relevant working experience in medical equipment

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

Official working hours: 5 days (Mon-Fri, 8AM-5PM)

Company transport pickup at Jurong West / Boon Lay / Lakeside / Jurong East / Serangoon / CCK / Bukit Panjang Senja CC / Woodlands MRT

Order processing , order fulfilment

Follow up with customer

understands the import/export of goods, documentation, AWB or BL

customer fronting exposure

end-to-end order fulfilment

Full training provided

Good Pay + Good allowance + Good Bonus

Interested candidates please send an updated Resume / CV in Ms Word format to WhatsApp’s your resume to 98332779 ( no Calls)

Consultant in-charge : Quah Li Lian (Lilian) ( Registration No: R1983286 )

WhatsApp: +65 90820021 (Kyler)

Email: [email protected]

Working location: Near to Buangkok Mrt
Working hours: 10.30pm - 8.30am | 4 days work week (follow schedule)
Salary: $1900 - $2160

Residential Care Worker will be working with the youths staying in an institutional facility, which focus on community rehabilitation. They are required to work night shifts.

Responsibilities:

• Oversee the residents on a daily basis; manage the welfare, discipline and standards of regimentation in the institution.
• Support the shift during emergency.
• Deliver Trauma-informed practices in daily interactions
• Ensure safety and security of premises, include perform body & property check, carry out security and night patrols, dormitory checks and conduct urine test (when necessary);
• Manage and provide care for the daily living needs of the residents in the Hostel;
• Able to develop positive relationship with the residents;
• Involve in taskforce, to assist and execute tasks required from the taskforce.

Requirements:

• O Level and above
• Able to do rotating shifts
• Proficient in MS Word, Excel, etc

The Supreme HR Advisory Pte. Ltd | 14C7279

Gan Kai Le | R23112683

Summary:

Location: Islandwide
Retail Hour
Salary + Allowance + Commission = Gross $3000 - $4000
Entitled special annual allowance after 1 year-servicing
AL 14 days, AWS, VB

Job Scope:

Beauty Advisor (Sales role)

Promote and upsell luxury beauty facial products
Good understanding on products and advice customers on product selection when needed
Maintain good relationship with customer, indirectly as to boost the company's sales
Ensure good customer service & provide after-sales services as needed

Job Requirement:

Prefer someone with sales experience (For sales role, however without experience can still apply as training will be provided)
Preferably candidate with relevant working experience

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Khor Wan Ying (R22109948)

EA License No: 20C0358

Customer Service Executive (5 months contract)

Basic Salary: Up to $3600

Working Days: Monday to Friday (8am to 5pm)

Working Location: Tuas, Company Transport / Transport Allowance ($120) if possess own transport

Responsibilities:

• To receive all inquiries, take note of the caller’s particulars such as name, position, Company, telephone and facsimile numbers, and other relevant details for subsequent follow-up by sales staff.
• To assist in preparing proposals based on verbal or written information provided by the Sales and Marketing staff.
• To prepare invoices, monthly reports for consolidated billing.
• To maintain and upkeep the filing system and software on all aspects of waste information.
• To assist Customer Service Manager to ensure smooth daily operational in the team.
• To assist Customer Service Manager and Director – Sales in matters relating to customer care (feedback and complaints), collate market intelligence and marketing communications.
• To update customer database in respect of customers and potential customers.
• To coordinate with the various departments, i.e. logistic and operations dept to ensure customers’ requirements are met.

Requirements:

• Diploma holder and above
• At least 2 years relevant experience preferred

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

You will be working in a call centre setting and your main responsibilities are but not restricted to the below:

Responsibilities:

· Manage all inbound and outbound calls in a timely manner, assisting our clients by listening and identifying their needs and providing the right information

· Identify and escalate cases to senior colleagues

· Conduct administrative tasks and ensure client needs are followed through

· Any other duties assigned from time to time

Requirements:

· Minimum GCE "N" Level

· At least 1 year of working experience in call centre, administrative work or elder care experience will be advantageous

· Able to work 12-hour monthly rotating shifts from 7 am to 7 pm and 7 pm to 7 am in a 24/7 call centre environment

· Proficiency in two or more languages will be an advantage