The main purpose of the Consultant Care Specialist is to deliver world-class Customer Service to our Project Experts. You will give all new consultants a warm welcome to our business, ensuring they have key information needed for their project and act as the first point of contact for queries throughout their project lifecycle.

HR Support

• Onboarding of all new consultants – collection of compliance documentation and contract issuance.
• Issue employee handbook and company policies, ensuring that consultants have all information about working at CMC.
• Leave management and reporting
• Issuance of employment letters, upon request
• Provide MOM support for EP & SP applications/renewals and MOM reports
• Main point of contact for queries in relation to payroll, leave and medical insurance.
• Offboarding and exit letters where necessary

Sales Support

• Generation of client quotations for PO generation
• Coordination of Project renewals
• Post project meetings
• Creation of reports as necessary
• Any other ad hoc tasks as appropriate

Job Description

• Someone who can take lst level helpdesk to respond to calls.
• Provide first call resolution to users who called into our hotline which is public facing, advising on issues
• Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
• Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
• Primary responsibilities are focused on customer contact
• Perform outbound calls to users who leave callback
• Handle emails as assigned by team leader
• Handle responses via the Chatbot

Please refer to U3’s Privacy Notice for Job Applicants/Seekers at https://u3infotech.com/privacy-notice-job-applicants/. When you apply, you voluntarily consent to the collection, use and disclosure of your personal data for recruitment/employment and related purposes.

• Plan and conduct activities for the elderly in that promotes health and wellness both one-to-one and group setting
• Supervise and assist elderly to participate in exercise programme safely
• Provide assistance to elderly in basic hygiene needs, Activities of Daily Living (ADLs) and mobility
• Carry out simple assessment and documentation on a daily basis
• Assist in monitoring of vital signs
• Monitor elderly who needs the supervision for their medication consumption
• Ensure proper housekeeping and cleanliness of activity areas and equipment
• Maintain the inventory of equipment used
• Acts as effective member of the SCC team
• Consult available therapist(s) to provide better care for the elderly
• Supports and contributes to the development of the centre
• Active continuing education and training
• Any other duties assigned by the Centre Manager and/or Allied Health Professionals

Qualifications

• HMI/ITE/WSQ related study in Healthcare Support
• Experiences in working in other Intermediate long term care sector or relevant experiences working with the elderly or disabled is preferred

At Curos we strive to grow every aspect of a child. This means we develop not just the cognitive aspects but the character, life skills and STEM exposure too. As a Student Care Teacher you will be:

• Responsible for the operations of the centre
• Responsible for the planning and preparation of lessons
• Responsible for the execution of lessons
• Responsible for reporting on progress of each child under their care
• Teach and help children with homework, ensuring that all homework is completed by the end of the week
• Build relationships with children and parents
• Complete administrative tasks to support the running of the centre e.g. attendance, reporting etc.
• Assist in maintaining the safety and effectiveness of the learning environment incl. cleanliness and tidiness

This role is perfect for someone who loves and is great with kids and wants to see them grow in every aspect of their lives. If this sounds like you and you have a strong ownership of your students’ learning, we would love to hear from you!

Qualifications and Skills

• No specific training in teaching school going children required
• Great communication and organizational skills
• Cool-tempered and positive attitude
• Firm but kind personality
• A love for teaching and the ability to build a trusting relationship with children, teachers and parents
• Only Singaporeans need to apply

Location: Tampines (Transport Provided @ Serangoon, Woodlands, Jurong East etc.)

Working Hours: Mon - Fri (8am - 5pm)

Salary: Basic Up to $3200 + Benefits + Bonuses

Job Scope:
- Handle order processing and fulfillment for the warehouse to ensure smooth & prompt delivery.
- Reply to emails from customers on enquiries, feedback and order placements.
- Prepare customer's reports and maintain database of customers in the system.

Requirements:

- Min O level/ Diploma In any field

Job Descriptions

As a member of the CGH care team, you will work closely with nurses, and other healthcare professionals to deliver quality care to patients. You will perform basic nursing care activities for patients and assist in ward administrative functions to facilitate smooth operations in inpatient care, but not limited to the following areas:

Patient Care
• Record vital signs, assist in wound dressing, perform blood glucose testing and specimens collection, assist patients with general hygiene and in other nursing procedures as required
• Perform admission, transfer and discharge of patients
• Perform any other supportive duties as required

Visitor / Patient Services
• Engage patients and visitors to understand their needs

Admin / Operation support
• Perform ward administration work such as coordination of various services, inventory management, and participate in quality improvement initiatives

Job Requirements
• Minimum GCE ‘N’ or ‘O’ Levels
• Prior working experience as a paramedic or in a ward setting will be advantageous
• Good interpersonal skills, able to communicate with people at all levels effectively
• Independent, highly organized, able to work in a fast-paced environment
• Proficient in MS Office applications
• Able to perform rotating shifts, including weekends and public holidays
• Training will be provided

Kindly note that only shortlisted candidates will be contacted.

COMPANY DESCRIPTION

With a capacity of around 430 beds, Peacehaven provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

Peacehaven has also been awarded the bizSAFE level 4 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

• Assist with client transport, mobility, and personal hygiene (toileting, oral care, nail trimming).
• Monitor vital signs and blood glucose, assist with wound dressing, and support doctor during physical exams.
• Report changes in clients' condition.
• Serve meals, assist with feeding, and ensure clients stay hydrated throughout the day.
• Clear dishes and assist with washing after meals.
• Assist with cleaning duties, including spills and daily equipment maintenance.
• Tidy treatment rooms and report maintenance needs to management.
• Follow safety protocols during client showers and diaper changes.

GCE N or O-level

Job Requirements

• Experience in Eldercare / Healthcare is an advantage
• Applicants without experience, training will be provided
• Must be authorised to work in Singapore

Working Hours

44 hours per week, Mondays to Fridays (45 minutes lunch break)

Working hours according to Nursing roster.

Working Location

The Salvation Army, Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

At NTUC First Campus, we offer more than jobs—we provide rewarding careers that prioritise your growth and well-being. As a People First organisation, we empower you to thrive and make a meaningful impact.

Our family of preschools and services—including My First Skool, Little Skool-House, Outdoor School Singapore, and Bright Horizons Fund—supports young families and strengthens communities. Whether you’re shaping young minds, driving innovative educational practices, or supporting families, every role here offers the chance to make a genuine difference.

When you join us, you’ll find a supportive community and a dynamic environment that values your unique contributions and helps you realise your potential. Together, let’s enable bright futures for every child and family.

DESCRIPTION

You will play an important role in supporting the learning and development of infants and toddlers through interactive and stimulating experiences. You will share a special bond with these little ones as you partner with their families and witness their development. You will partner with parents to foster the holistic development of infants and toddlers.

REQUIREMENT

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Candidates who are currently undergoing HCIC/ACEY are welcome to apply too
• Good communication and interpersonal skills
• A team player with passion and interest in caring for and developing infants and toddlers

At NTUC First Campus, we offer more than jobs—we provide rewarding careers that prioritise your growth and well-being. As a People First organisation, we empower you to thrive and make a meaningful impact.

Our family of preschools and services—including My First Skool, Little Skool-House, Outdoor School Singapore, and Bright Horizons Fund—supports young families and strengthens communities. Whether you’re shaping young minds, driving innovative educational practices, or supporting families, every role here offers the chance to make a genuine difference.

When you join us, you’ll find a supportive community and a dynamic environment that values your unique contributions and helps you realise your potential. Together, let’s enable bright futures for every child and family.

DESCRIPTION

As an Assistant Infant Care Teacher, you will be focusing on looking after infants from 2 to 18 months by creating a safe and conducive learning environment for infants.

You will play an important role in supporting the learning and development of infants and toddlers through interactive and stimulating experiences. You will share a special bond with these little ones as you partner their families and witness their development. You will partner with parents to foster the holistic development of infants and toddlers.

REQUIREMENT

• Minimum GCE N Level/O Level or equivalent
• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Candidates who are currently undergoing HCIC/ACEY are welcome to apply too
• Good communication and interpersonal skills
• A team player with passion and interest in caring for and developing infants and toddlers
• Basic computer skills would be an added advantage

*Untrained candidates are welcome to apply for the Assistant Infant Care Teacher role

We are looking for a center care taker for PlayFACTO School at Bedok Reservoir (Mon-Fri, 11am-5.30pm)

• Maintain cleanliness and hygiene of the premise
• Prepare snacks and simple meals for children (no cooking required)
• Wash plates and utensils
• Provide basic care for students
• Any ad-hoc duties as assigned

Interested personnel, send your resume by applying for this role or WhatsApp to 81128546.

We seek your understanding that only shortlisted candidates would be contacted.

Job Description:

1. Assist in the development and updating of School Care manuals.
2. Gather feedback and conduct research and development on course/training curriculum based on training assignments.
3. Provide professional support and training to fellow team members.
4. Collaborate with the school head to identify, source, and implement programs, projects, and activities, such as holiday workshops.
5. Monitor and manage student dropout rates, waiting lists, intakes, and studio facilities while staying informed about industry developments.
6. Attend all meetings and seminars as required.
7. Address operational personnel issues related to School Care curriculum.
8. Conduct Data Analysis (DAs) as necessary.
9. Offer advice and consultations to parents and students regarding Student Care issues.
10. Continuously gather feedback and conduct research and development on course/training curriculum based on training assignments.

Other Responsibilities:

1. Experience: Prior experience in teaching or caring for children in an educational setting is preferred.
2. Language Skills: Proficiency in English. Proficiency in additional languages, such as Mandarin, Malay, or Tamil, is advantageous.
3. Passion: Display a genuine passion for working with children and promoting their holistic development.
4. Communication: Excellent communication skills in both written and spoken English. Ability to communicate effectively with students, parents, and colleagues.
5. Patience: Demonstrate patience and empathy when dealing with children of different ages and needs.
6. Team Player: Work effectively in a collaborative team environment, supporting colleagues and sharing responsibilities.

Job Location : Blk 10 Eunos Crescent

JOB DESCRIPTION

• Personal and Psychosocial Care
• Provides support to seniors in basic activities of daily living (BADL), including assistance with personal hygiene and transfer.
• Identify care needs of seniors such as dietic needs and other areas relating to well-being of elders.
• Nursing Support
• Attend to basic nursing and general care needs of clients
• Monitor health status (vital signs, glucose level and oxygen saturation) and escalate to Centre Supervisors/ Nurse Manager.
• Perform tube feeding / Nasogastric tube (NGT) feeding for seniors
• Perform basic wound care
• Assist to serve medication/ pre-packed medication and apply prescribed topical medication as instructed by Supervisor/ Manager.
• Rehab Care
• Assist Physiotherapist/ Occupational therapist in clients prescribed therapy.
• Assist to manage movement dysfunction and enhance physical and functional abilities.
• Assist to restore, maintain, and promote optimal physical function, optimal wellness and fitness movement.
• Assist in client ambulation movement within the centre and during transferring to and from transport vehicle.
• Senior Engagement
• Plan, and conduct activities suitable for seniors taking into consideration of their preferences and interests
• Observe senior’ engagement during sessions and feedback on senior’s response and progress.
• Work with the therapists on implementation of new activities
• Provide support and involve in the planning and coordination of Active Ageing Programmes
• Administration and Operations
• Always ensure environmental safety and hygiene of the centre including carrying out the necessary cleaning and disinfection and looking out for hazards
• Able to do basic documentation of senior’s participation in various engagement activities.

Requirements:

Experiences:

• Experience in ILTC sector is an advantage
• Therapist assistant cert would be an added advantage

Qualifications:

• GCE ‘N’ Level and above

Descriptions:

• Play an important role in supporting the learning and development of infants and toddlers through interactive and stimulating experiences.
• Share a special bond with these little ones as you partner their families and witness their development.
• You will partner with parents to foster the holistic development of infants and toddlers.

Requirements：

• Certificate in Infant/Toddler Care and Development (CIT) / Higher Certificate in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)
• Good communication and interpersonal skills
• A team player with passion and interest in caring for and developing infants and toddlers
• Basic computer skill would be an added advantage
• Island wide locations, various organisations
• Work near home

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only short-listed candidates will be notified.

EA License | 18C9251

Registration No | R22111484

Roles & Responsibilities

Have a genuine love for children

Care for the students' welfare and character development

Provide academic support for the students

-Homework Guidance

-English spelling tests

-Ensure completion of daily homework

- Conduct daily lessons

Send your resume to us if you love children and enjoy nurturing them

Must be able to commit for at least 6 months

Working hours:

5-Day Week (Monday to Friday)

Our Organisation:

Commit Learning SchoolHouse (CLS) is a brand under Commit Learning Group, a leading provider of quality student care and preschool care services.

Highlights:

• Competitve salary with CPF and bonuses
• Opportunity to work with Children
• Conducive working environment

Responsibilities:

• Interacting with and supervising children aged 4 to 6 years old
• Designing and implementing diverse developmental and captivating activities
• Instilling positive values while providing guidance to children
• Creating a safe and healthy environment in accordance with KCare Programme standards
• Establishing rapport and engaging in discussions with parents regarding their children's progress and accomplishments

Requirements:

• Relevant experience within Kindergarten settings
• Passion for working with children
• Willingness to learn and grow with the organisation

Job Description:

• Plan and carry out meaningful and purposeful programmes and activities to enable residents to learn new things or continue to use their abilities
• Help residents experience autonomy by supporting them in their basic activities of daily living (e.g. dressing, meal, toileting, personal hygiene, mobility) through appropriate levels of prompt/cues
• Support therapy interventions in the ward to enable residents to optimise their functions in daily living
• Perform general housekeeping to maintain cleanliness of wards including equipment, furniture and tools, crockery
• Meal set up and assist in serving meals and drink to residents
• Collaborate with staff in the ward to deliver quality care services to residents (eg. Vital signs taking for residents)
• Maintain care excellence through proper documentation of the residents’ progress
• Assist Volunteer Coordinator in collaborating with volunteer and community in running volunteer-supported activities for residents

Job Requirements:

• Relevant experience would be an advantage
• Entry level is welcome as long as with compassion, caring and thoughtfulness
• Advantageous for candidates with WSQ Certificate in Healthcare Support (Nursing Care)
• Able to communicate with team members and maintain good teamwork
• Physical fit to handle the needs of care residents

We are located at a central location along 354 Alexandra Road, which is 5 mins walking distance from Queensway MRT station.

MapleBear Alexandra is looking for an infant care teacher who is FUN, ENERGETIC, PASSIONATE and WILLING TO LEARN.

Perks:

- Annual performance bonus, AWS and medical benefits

- Vacation and leave policies

- Opportunities for career advancement

- A warm, friendly and inclusive work culture

Roles & Responsibilities:

- Uphold and support Centre’s philosophy in infant care and development.

- Conduct professional practices in line with guidelines set in ECDA’s Early Years Development Framework.

- Work in partnership with parents to foster holistic and positive development in infants / young toddlers.

- Design and implement lessons plans / activities based on Centre’s curriculum.

- Reflect and document evaluations of lessons.

- Monitor and document growth and development progress of infants / young toddlers in prescribed forms.

- Liaise closely with the Principal on any matters concerning student development, performance or behavior that are of concern.

- Supports the school in festivals and events preparations.

- Execute daily routine in accordance with the time schedule.

Skills & Qualifications:

- Certification in Infant / Toddler Care and Development (CIT) / Higher Certification in Infant Care (HCIC) / Advanced Certificate in Early Years (ACEY)

- Candidates who are currently pursuing certified courses may also apply.

- Ability to engage children and deal with them in a positive and caring manner

- Has good interpersonal and communication skills

We are looking for a center care taker for PlayFACTO School at Tampines Central.

• Maintain cleanliness and hygiene of the premise
• Prepare snacks and simple meals for children (no cooking required)
• Provide basic care for students
• Any ad-hoc duties as assigned

Working hours are Mon-Fri, 11am-5.30pm. Salary ranges from $1,100 - $1,400. Singaporeans and Singapore PRs only.

Interested personnel, send your resume by applying for this role or WhatsApp to 81128546.

We seek your understanding that only shortlisted candidates would be contacted.

Key Responsibilities:

Plan and Implement Curriculum and Programmes

• Implement routine caregiving approaches and learning materials aligned to the Early Years Development Framework
• Create developmentally appropriate quality learning environments under the guidance of leaders
• Document children's learning and development
• Apply strategies to build respectful, responsive and reciprocal relationships with infants and toddlers
• Apply the health, safety, nutritional and hygiene practices in accordance with standards and procedures
• Implement developmentally appropriate activities in the infant care setting
• Lesson plans will be given by HQ

Build Stakeholder Relationships and Partnerships

• Build rapport with colleagues in accordance with Centre's strategies and policies to foster positive workplace relations
• Contribute to establishment of relationships with families to facilitate the continuity of care and learning between families and Centre
• Support the coordination of activities between home and Centre
• Support the collaboration with families and community stakeholders to enhance programmes and services

Manage Family and Community Programmes

• Collaborate with colleagues to execute outreach activities to promote Centre programmes and services
• Collaborate with colleagues to execute collaborative projects with families and community stakeholders
• Collaborate with colleagues to evaluate family and community initiatives and programmes for improvements

Conduct Routine Caregiving

• Conduct caregiving assessment and oversee the infant care department
• Provide routine caregiving practices in accordance to standards and procedures
• Provide inputs on areas for improvements for routine caregiving based on observations

Uplift Professional Practice

• Demonstrate behaviour that is aligned with the Centre's vision, mission and values
• Contribute to the development of appropriate teaching and caregiving methods based on emerging sector trends, technologies and tools
• Identify areas for improvement to enhance work performance
• Participate in professional development and service quality improvement activities
• Provide inputs for potential new teaching and caregiving approaches based on observations

Job Holder Requirements:

• Minimum Qualifications: Higher Certificate in Infant Care (HCIC) or Advanced Certificate in Early Years (ACEY) and Diploma in Early Years (L2) other qualifications as required by ECDA (if applicable)

Interested parties please email [email protected]

• Work closely with fellow care staff colleagues.
• Assist in meals setup for clients and distribution of meals.
• Assist clients and staffs during medical emergencies.
• Observe confidentiality of information in relations to centre and the occupants.
• Participate in individual care assignments of clients.
• Proper documentation and safekeeping of centre records.
• Adhere to audits and centre policies.
• Provide cross coverage to colleagues or deployment to other centre/s when need arises.
• Perform any other duties as assigned by the Supervisor or Reporting Officer.
• Assist clients with Activities of Daily Living like feeding, showering, toileting, elimination and transfer of clients
• Active involvement, design activities and assist to carry out individual care plans of clients assigned by the multi-disciplinary team.
• Conduct suitable mass group activities, individual and small group activities as planned by clinicians or supervisor.
• Assist with basic housekeeping duties such as cleaning and clearing of body discharges, waste disposal, biohazard waste and sharps in accordance to guidelines.
• Wash dishes, clear meals and maintain client cleanliness, clean tables, chairs and floor after every meal.

Driver Duties

• Perform facilities duties like simple maintenance and repairs.
• Provide coverage for driving duties to transport clients with an escorting colleague to and from different destinations when main driver is not available.
• Assist clients with transferring and ensure safety in transportation.
• Assist Centre Manager in transportation planning.
• Assist clients and family members into transportation matters and coordinate with team.
• Establish vehicle maintenance/inspection schedules and ensure vehicle is well-maintained.
• Complete and follows up on all administration matters related to vehicle timely for example renewal of road tax.
• Assist to maintain cleanliness and disinfection of the premises and vehicles including tools when requires.
• Perform other driving dispatch or ferrying duties when assigned.
• Escort clients between centre and other destinations with or without transport.

Qualifications

• WSQ Certificate in Healthcare Support (Nursing Care) or relevant certification in Healthcare will be advantageous
• Preferably with at least 1 year of relevant work experience in a healthcare setting.
• Possess a Vocational License.
• Has experience in driving seniors and people with disabilities will be advantageous.
• Reliable team member, possess positive work, good interpersonal skills and fit for driving.
• Patience and likes working with people with disabilities/dementia as well as their families.
• Willing to work staggered shifts according to Centre operating hours.

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

20 Cecil Street, #08-09, Plus Building, Singapore 049705

Tel: 69509745

EA Licence Number: 02C4944

EA Registration Number: R1108448

EA Personnel: Tan Lili Gesse

An excellent opportunity to kickstart your career in the healthcare industry at an entry-level position, with various opportunities for personal and career growth at a modern company.

Job Highlights

• Attractive salary, yearly increments, and other incentives
• Opportunities for career progression/education sponsorship
• Modern and innovative work culture

Job Responsibilities

You will be responsible for assisting in day-to-day operations such as:

• Provide customer service including registration/screening of patients, queue management, preparation and dispensing of medications, invoicing, and collection of payment.
• Answer inquiries from patients and others via phone calls, messages, and emails while rendering excellent patient care and customer service.
• Perform and/or assist the doctor in minor surgical procedures and aesthetic procedures.
• Work in a team with the rest of the staff to ensure that the clinic environment is clean and welcoming for patients
• Administrative duties such as claims submissions and other forms of paperwork

Requirements

• No medical experience required
• Comfortable with technology, computer applications, and modern software
• Applicants with phlebotomy skills, wound management experience, or nursing certification will have an added advantage
• Able to work 5.5 days / 44 hours per week (1 weekend off)

When uploading/sending your resume, please briefly explain why you are the ideal candidate for this position and why our company should consider your application seriously.

We regret to inform that only shortlisted applicants will be notified.

ClearSK Healthcare is a leading aesthetics clinic chain based in Singapore, with a strong presence in Shanghai, Hangzhou, and Kuala Lumpur. We strive to create an enriching environment where our employees can learn, grow and thrive while making a real difference in people's lives.

About the role:

We're currently seeking a motivated and dynamic Patient Care Executive (Aesthetics) to join our team. This is an exceptional opportunity to step into the fast-growing, knowledge-intensive medical aesthetics sector, where your contributions will not only enhance your market value but also positively impact our clients' wellbeing.

Responsibilities:

- Deliver outstanding customer service, ensuring patient comfort and satisfaction

- Assist in pre-treatment services, including basic cleansing facials and pain-numbing procedures

- Provide post-treatment care, including application of facial masks

- Facilitate effective communication between patients and doctors

- Participate in hands-on training for specific procedures and treatments

- Help maintain a safe, clean, and comfortable clinic environment

Qualifications:

- Strong proficiency in spoken and written English

- Excellent interpersonal skills, with a passion for providing superior customer service

- Eagerness to learn and grow in the medical aesthetics field

- Previous experience in beauty therapy or nursing assistance is a plus, but not required

What we offer:

- Comprehensive training in aesthetic procedures and treatments

- Competitive remuneration, including service commission for assisting doctors

- A supportive, dynamic work environment

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

About the Division/Dept

The Customer Care Centre is responsible for driving customer service excellence and providing the best in-class customer service experience for all UOI customers.

Job Purpose

As a Senior Customer Care Officer / Customer Care Officer, you will play a pivotal role in ensuring the highest level of customer satisfaction. You will be responsible for handling inbound enquiries, resolving customer issues, and contributing to the development of a customer-centric organisational culture. Your passion for service excellence and commitment to creating a best-in-class customer experience will be essential in this role.

Main Responsibilities

Service Excellence

• Handle incoming calls, emails, and messages from insurance customers promptly, professionally and within the service level agreement (SLA) target.
• Provide the end-to-end customer service required to ensure a positive customer experience throughout the entire customer journey, achieving company NPS and CSAT targets.
• Provide accurate information about insurance products, coverage, and claims processes.
• Address customer queries, concerns, and complaints within the SLA turnaround time.
• Educate customers on insurance policies, coverage details, and additional services to enhance their understanding and satisfaction.
• Strive for excellence in customer service by actively listening to customer needs and achieving customer feedback rating targets.
• Ensure customer feedback is communicated and that customer complaints and services are responded to – and recorded where necessary - within the company SLA.
• Retrieve voicemails and follow up with customer with company SLA.
• Support with Customer Retention to achieve company persistency targets.

Documentation and Record Keeping

• Processing endorsements, cancellations and necessary amendments to policies as requested by the customer.
• Maintain accurate and detailed records of customer interactions, feedback, and resolutions.
• Report generation.
• Arrange to dispatch of insurance documents including mail enveloping.
• Payment collection for failed customer payments.
• Undertake any other duties as may be assigned.

Requirements

• Diploma or equivalent with Certificate of General Insurance (CGI). Fresh graduates from Polytechnics are welcome.
• Possession of General Insurance Certification &/or Certification on Health Insurance will be an added advantage.
• To have at least 2 years of working experience (preferably insurance and/or office work).
• Proficiency in Microsoft Office.
• Proficiency in English. Chinese an advantage.
• Excellent customer-mindedness with good interpersonal and communications skills.
• Independent, meticulous, organised and able to multi-task efficiently.
• Works well in a team environment.

About ClearSK Healthcare Pte Ltd:

ClearSK Healthcare is a leading aesthetics clinic chain based in Singapore, with a strong presence in Shanghai, Hangzhou, and Kuala Lumpur. We strive to create an enriching environment where our employees can learn, grow and thrive while making a real difference in people's lives.

About the role:

We're currently seeking a motivated and dynamic Patient Care Executive (Aesthetics) to join our team. This is an exceptional opportunity to step into the fast-growing, knowledge-intensive medical aesthetics sector, where your contributions will not only enhance your market value but also positively impact our clients' wellbeing.

Responsibilities:

- Deliver outstanding customer service, ensuring patient comfort and satisfaction

- Assist in pre-treatment services, including basic cleansing facials and pain-numbing procedures

- Provide post-treatment care, including application of facial masks

- Facilitate effective communication between patients and doctors

- Participate in hands-on training for specific procedures and treatments

- Help maintain a safe, clean, and comfortable clinic environment

Qualifications:

- Strong proficiency in spoken and written English

- Excellent interpersonal skills, with a passion for providing superior customer service

- Eagerness to learn and grow in the medical aesthetics field

- Previous experience in beauty therapy or nursing assistance is a plus, but not required

What we offer:

- Comprehensive training in aesthetic procedures and treatments

- Competitive remuneration, including service commission for assisting doctors

- A supportive, dynamic work environment

Application process:

Should you wish to be considered for shortlisting, please complete the attached Google Form at the link below prior to submitting your application on MyCareersFuture:

https://forms.gle/ZdnDCJYqZ916n8iQ7

Please be advised that only candidates who have completed the form and are subsequently shortlisted will be notified.

Work location at Katong.

Job Highlights

• We offer attractive salary and incentives
• We provide opportunities for career advancement
• We provide healthcare and medical benefits

Job Description

If you have a warm personality, value good customer service, eloquent in English, and are willing to learn and grow with the company, then you are most welcome to be part of our fun-loving and dynamic team!

Responsibilities

• Attend to walk-in customers and incoming phone/email enquiries
• Provide professional course consultation and excellent customer service to prospective customers
• Work closely with the Operations Manager in placements and scheduling of classes
• Communicate and coordinate with customers in ensuring prompt follow-up and closure for all enquiries
• Process class registrations and payments
• Correspond with existing customers through phone, text messages, emails and letters
• Coordinate with external vendors and suppliers
• Perform a variety of administrative duties in support of the day-to-day operations
• Ensure the safety and appropriate behaviour of students at the centre
• Tidy and prepare the classrooms before lessons

Requirements

• Fluent in English and Mandarin, to handle English and Mandarin speaking customers
• Confident and tactful in handling customer’s needs
• Passionate in providing excellent customer service
• Possess good communication skills
• Must love children and comfortable working around them
• Possess a cheery and pleasant disposition
• Meticulous and systematic with administrative procedures
• Has a good eye for details
• Excellent team player with a people-oriented personality
• Proficient in Microsoft Word, Excel and other administrative applications
• Applicants with experience working in tuition or enrichment centres have an added advantage
• Work day: 5-day work week – 3 weekdays and 2 weekends or 4 weekdays and 1 weekend.

WHY JOIN US?

• We offer attractive salary that commensurate with work experience
• We provide opportunities for career advancement within the company
• We provide healthcare and medical benefits