Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Role Overview:
We are seeking an experienced professional to manage Application Maintenance and Support (AMS) processes and ensure the smooth functioning of our business-critical applications. This role involves vendor coordination, end-user support, contract management, and project oversight to deliver efficient, high-quality application support services.

Key Responsibilities:

1. AMS Management

• Vendor Coordination: Collaborate with vendors to onboard services, ensure SLAs are met, and address issues promptly to minimize disruptions.
• Performance Oversight: Review vendor deliverables, including incident reports, change requests, and service reports, ensuring compliance with contracts and processes.
• Reporting: Prepare and review monthly performance reports, addressing any discrepancies or performance gaps.

2. End-User Support

• Act as the main point of contact for application users, addressing queries, understanding requirements, and prioritizing issue resolution or enhancements.

3. Contract Management

• Monitor and track AMS contracts to ensure uninterrupted application support and maintenance services.

4. Process Standardization and Compliance

• Implement and enforce standard operating procedures for application support.
• Conduct compliance checks to ensure adherence to organizational policies and guidelines.

5. Project Management

• Oversee application enhancements and change requests by coordinating with vendors or in-house teams to deliver solutions on time.

6. Business-as-Usual (BAU) Operations

• Drive cost-efficiency through root cause analysis, performance tuning, and user training.
• Conduct periodic reviews of knowledge bases for AMS applications.
• Provide support for applications not covered by AMS and participate in disaster recovery exercises.

Requirements:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Minimum 5 years of experience in application maintenance, support, and vendor management, with at least 2 years in project management.
• Strong understanding of ITIL methodologies (certification is a plus).
• Hands-on experience with the following technologies:Unix and Redhat scripting
  Java 8 or above
  Middleware (e.g., Weblogic, Tomcat, SpringBoot)
  Automation tools and build tools (e.g., Maven, Jenkins)
  Databases (Oracle, MSSQL)
  SDLC methodologies (Waterfall, Agile)
  

• To oversee the booking and estate management of the shared facilities in ACS Barker Road Campus. The shared facilities include Auditorium, Arts Centre, Sports Hall, Swimming Pool, Futsal Court and Tennis Courts.
• Source for opportunities for external bookings of shared facilities (e.g. concerts, workshops, conferences, events) and facilitate bookings of both schools and external parties;
• Provide logistic support for external events and programmes;
• Supervise a team of cleaners to maintain the cleanliness of the campus and their training and development;
• Liaise with contractors on estate maintenance and improvement works;
• Liaise with external hirers on their bookings, usage and payment;
• Coordinate the bookings for both schools and external hirers;
• Coordinate with both schools on the campus finance matters (annual budget and expenditure expenses, fixed assets of campus) and update School Leaders on the income and expenses pattern on a quarterly basis
• In unforeseen health and safety events, the individual must be able to perform the duties of a Safe Management Officer and is able to plan,coordinate and implement the prescribed Safe Management Measures based on legal requirements.

Qualification:

• Possess a Diploma in any discipline (those without diploma but with relevant experience and expertise can also apply)
• Candidates who have at least 5 years of working experience preferably in marketing / logistics / estate management
• Minimum 3 years of supervisory experience
• Good organising abilities, interpersonal and communication skills

Purpose of the job

To ensure excellence in delivery of financial accounts, including financial statements, management accounts, and annual returns, by overseeing the local private clients’ accountants and coordinating with the Mauritius Private Clients accountants assisting with the preparation.

This role offers an excellent opportunity to quickly build upon accounting, tax and financial management experience, especially in the private clients’ space.

The candidate will form part of a vibrant Trust Services (Private Clients) team, that lends his/her accounting expertise to bring greater value to the private clients’ relationships.

MAIN RESPONSIBILITIES

• Support the local Trust Services (Private Clients) team by taking ownership and responsibility over preparation and quality of the financial accounts within the team.
• Managing a portfolio of clients accounts ensuring high quality service deliverables to clients, including but not limited to, review and preparation of the financial accounts where applicable.
• Ensure excellence in delivery of all financial accounts of the local private clients team.
• Coordinate, liaison and lead the accounting process with Group centralised accounting team (i.e. Mauritius) where applicable, towards ensuring excellence in delivery of accounts.
• Review and prepare full or partial sets of accounts (monthly, quarterly and yearly) for the portfolio of clients.
• Ensure accurate recording of accounting transactions and analyse financial information, to prepare meaningful management accounts and supporting schedule
• Prepare tax computation and assist with tax compliance matters.
• Ensure payments are processed in compliance with the client’s policies and statutory requirements.
• Review and prepare financial statements under SFRS and other international GAAP where applicable
• Coordinate with external parties including external auditors, tax agents, corporate secretarial and government authorities, where required
• Establish good client relationships through positive interactions with the clients
• Liaise with banker, auditors and other professional parties where required
• Any other such duties that would be reasonably required for this role.

#LI-Hybrid

#LI-DR1

Moet Hennessy aims at making our commercial organization agile and efficient to deliver on our promises to shaping change, cultural and operational transformation. Our vision is to lead the future of luxury wines and spirits from nature to communities. Our company success will be created by pioneering people with passion for crafting experiences and turning challenges into opportunities to innovate.

Our strength comes from being diverse yet we are unified by five core values: Sharing, Elegance, Epicureanism, Integrity and Spirit of conquest. It starts from creating an efficient and caring work environment where all can reach their full potential. Being respectful, inclusive and embracing diversity makes others feel valued. In Moet Hennessy, we strive to search for harmony, moderation and concentrate on the essential. We always open up new territories and push the limits. Our commitment to the planet, to our Maison’s, and to our employees is what we believe in and makes us different.

Moet Hennessy embraces technology leadership and strives to identify where appropriate, modern digital

solutions and initiatives. Our current and future digital roadmap is a key pillar to contribute to a growing

business with a strong desire to deliver appropriate technologies.

In Moet Hennessy, we are fully devoted to becoming a place where people aspire to work by ensuring our people are empowered and all voices are heard. We continue to strengthen our commitment to building our company which values inclusivity, honesty and authenticity. You will have the opportunity to be part of an innovative and cross-cultural environment, where you will be encouraged to develop your entrepreneurial and pioneering spirit. We encourage our people to pursue their career aspirations as well as mobility opportunities across countries and within both Moët Hennessy and the LVMH Group.

JOB RESPONSIBILITIES

Since 2022, MHIS&T has set up a SAP Center of Excellence centrally managed around SAP technologies. In Q3 2023, activities around SAP B1 are attached to it to create the SAP B1 Center of Excellence which must deliver 3 types of activities.

• Projects
• Enhancements (called CBI, less than 20m/d)
• AMS

This job description is focused on AMS activities.

Since 2023, MH has chosen a global partner for the delivery and maintenance of SAP B1 solutions.

In 2024, SAP COE's ambitions are to professionalize support activities with this partner:

• · Management of SAP AMS activities by MH (here by external consultant)
• · Creation of 2 delivery Centers (Morocco and Cebu) with the partner
• · Set up of 3 shifts to serve the 3 regions of APAC / EMEA / AMER (“follow the sun”)
• · Improve drastically level of services to end users
• · Put in place clear governance & guidelines to manage SAP AMS

The roles and responsibility of the SAP B1 AMS Service Delivery Manager are the following one:

Service Management

• Set up and ensure that systems, procedures, and methodologies are in place to support outstanding service delivery
• Manage AMS resources partners in terms of priorities, escalations, service delivery, follow up ….
• Monitor and manage support to ensure optimal service
• Maintain high performance levels for service-related processes, and implement improvement activities wherever necessary
• Take ownership of critical incidents, coordinate with resolution parties, and establish effective communication between stakeholders for post-incident reviews
• Develop a deep understanding of AMS to gain insights on the scope of service delivery
• Take accountability for service delivery performance, meet customer expectations, and drive future demand
• Analyse third-party as well as internal processes, and create strategies for service delivery optimization

Performance and Quality Management

• Provide accurate and regular reports to the management on performance of the service delivery
• Recommend methods of improvement and see that actions are implemented on time for service delivery upgrades.
• Participate to staff subcontractor recruitment process (check skills, mindset etc.)
• Build strong relationships with teams and stakeholders to enable effective dialogue exchange between departments.

Meeting Support

• Prepare and animate SAP AMS B1 SteerCo with Sponsors
• Prepare and animate SAP AMS B1 SteerCo with Regions Stakeholders (IT or Business)
• Prepare and animate in coordination with subcontractors all SAP B1 AMS meetings follow up

KEY SELECTION CRITERIA

• At least 10 years of experience.
• Service Management: deep understanding of service management principles and best practices to ensure the efficient and effective delivery of services: incident management, problem management, change management, and service level management.
• Client Relationship Management: strong interpersonal and communication skills to build and maintain relationships with clients. Be able to understand client requirements, manage expectations, and ensure client satisfaction throughout the service delivery process.
• Leadership: Guide and motivate the team members. Ability to delegate tasks, provide clear directions, and inspire collaboration and teamwork.
• Project Management: skills to plan, organize, and coordinate resources, timelines, and deliverables.
• Problem-Solving: be adept at analyzing complex situations, identifying problems, and proposing effective solutions. Ability to think critically and make decisions quickly to address service-related challenges.
• Financial Management: knowledge of budgeting, cost management, and financial planning to ensure that service delivery stays within budget and aligns with financial goals.
• Continuous Improvement: mindset of continuous improvement. Proactively identify areas for improvement, implement process enhancements, and drive efficiency in service delivery
• SAP B1 Technical/Functional Knowledge: good understanding of ERP solutions& process, infrastructure

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

About Foodsta Kitchens

Headquartered in Singapore, Foodsta Kitchens is a digital first restaurant company with operations in Singapore and India. Foodsta owns and operates 6 fast casual brands in Singapore – Bloom Cafe Pte Ltd (Formerly known as Artisan Boulangerie Co.(ABC), Alt. Pizza, Green Monster, Chi Ji and Fat Mario, Now Pizza. We believe that people are the foundation of our business are committed to providing a fun work environment and scope for rapid career development.

Reports To: Director

Key Responsibilities:

Audit and Compliance

Food Quality and Operational Audits:

• Develop and implement comprehensive audit programs to assess food quality, safety, and compliance with internal and external standards / regulations (e.g., SFA, HACCP).
• Conduct regular, detailed audits across multiple locations, focusing on health and safety, preparation processes, and final product presentation.
• Perform mystery shopper assessments and operational reviews, particularly targeting high-volume quick service restaurants (QSR) and fast-food environments, to ensure consistent adherence to quality standards. In addition, work with external agencies.
• Analyze audit findings to identify non-compliance issues and develop corrective and continuous action plans.
• Use feedback mechanisms to identify areas for improvement, ensuring continuous enhancement in both product and service quality.

Training and Development

Quality and Compliance Training:

• Design and implement robust training programs focusing on food safety, quality control, and regulatory compliance.
• Train kitchen and service staff on food science principles, emphasizing best practices in hygiene, safety protocols, and quality assurance.

Halal and SFA Compliance:

• Liaise with certification bodies to ensure compliance with regulations across all products and processes.
• Enforce strict adherence to halal standards, from ingredient sourcing to final food preparation.

Innovation

Menu Development:

• Work with the culinary, operations and marketing teams to design innovative menu items, focusing on market trends, customer preferences, and seasonal ingredients.
• Leverage food science and nutrition expertise to create balanced, appealing, and nutritionally sound offerings.
• Research and analyze competitor products, particularly in fast food and QSR sectors, to introduce unique, high-quality pizza and other menu items.
• Conduct extensive testing and refinement of recipes, ensuring they meet taste, quality, and nutritional standards before integration into the menu.

Continuous Improvement

Process Optimization:

• Identify inefficiencies in operations, particularly in high-volume QSR and fast-food settings, and implement process improvements.
• Utilize data analytics and customer insights to refine processes, enhance service delivery.

Qualifications & Experience

Education:

• Diploma in Culinary Arts, Food Science, Hospitality Management, or Business Administration.
• Certifications in food safety (e.g., HACCP, ISO 22000, WSQ Level 3) strongly preferred.

Experience:

• Minimum 5 years of experience in audit, food innovation, quality management, or product development, specifically within QSRs, fast food chains, or multi-location F&B environments.
• Proven track record in menu development, applying food science and nutritional principles to create appealing, health-conscious offerings.
• Experience leading cross-functional teams and implementing quality systems across multiple outlets.
• Knowledge of pizza workflow is a plus point.

Skills & Competencies:

• Strong creative thinking with a deep understanding of food science, nutrition, and culinary innovation.
• In-depth knowledge of quality management systems, food safety standards, and operational processes in fast food and QSR settings.
• Excellent communication and leadership skills to collaborate across teams and locations.
• Analytical and problem-solving abilities to translate data and customer feedback into actionable improvements.
• Bilingual proficiency in English and Mandarin is advantageous.

works in retail and wholesale stores to help customers find products, answer questions, and provide excellent customer service

Stocking and replenishing: Unpacking deliveries, stocking shelves, and rotating stock

Tracking sales: Tracking and reporting sales records

Maintaining store appearance: Keeping the store clean and tidy, and maintaining visual merchandising standards

Role Description:

The Operations Manager is responsible for overseeing the daily operations of the hair salon, ensuring a seamless and high-quality experience for clients and staff. This role includes managing staff, maintaining inventory, ensuring excellent customer service, and implementing strategies to drive business growth and efficiency.

Specific Responsibilities:
1. The trainee will be introduced to the salon's culture, mission, and values. Tour of the salon, meeting staff members. Overview of salon services and products. Introduction to salon software systems (appointment booking, POS, inventory management). Review of daily operations and administrative tasks.
2. The trainee will have training on health and safety regulations and compliance. Understanding customer service standards and policies. Introduction to basic financial management (budgets, expenses, sales tracking). Hands-on practice with salon software. Introduction to staff scheduling and management.
3. The trainee will undego an in-depth training on inventory management and ordering processes. Understanding supplier relationships and contract management. Shadowing director on staff scheduling, shift planning and payroll processing. Training on handling customer complaints and conflict resolution. Review of marketing and promotional activities. Understanding financial reports and basic accounting principles. Hands-on practice with inventory control and order placements. Assisting with customer service and front desk operations.
4. The trainee to have a training on effective communication and leadership skills. Understanding and developing staff performance evaluations and development plans. Assisting in conducting staff meetings and training sessions. Developing staff schedules and managing time-off requests. Participating in the recruitment process (interviews, selection). Training on conflict resolution and team-building activities. Hands-on practice with staff performance evaluations.
5. The trainee will have advanced training on financial management and budgeting. Understanding profit and loss statements and financial health indicators. Training on financial forecasting and planning. Hands-on practice with financial reporting and analysis. Assisting with budget planning and expense tracking. Understanding pricing strategies and revenue management.
6. The trainee will have training on cost control and efficiency improvement. Participating in financial meetings and discussions. Developing financial reports and presenting findings.
7. The trainee will learn from the director on enhancing customer experience and satisfaction. Understanding customer feedback and survey systems. Developing customer service improvement plans. Implementing customer service initiatives and tracking results. Training on loyalty programs and customer retention strategies.
8. The trainee will assist with customer events and promotional activities. Reviewing customer feedback and making improvements. Training on social media and online reputation management.
9. The trainee will have training on strategic planning and goal setting. Understanding long-term business planning and growth strategies. Assisting with the implementation of strategic initiatives. Training on change management and implementation. Reviewing and adjusting business plans as needed.

Competencies:

1. Introduction to Salon Culture and Operations
2. Health and Safety Compliance
3. Operations and Administration
4. Staff Management and Development
5. Advanced Financial Management and Hands-on Financial Reporting
6. Cost Control and Efficiency
7. Enhancing Customer Experience and Customer Service Initiatives
8. Customer Feedback and Retention

9. Strategic Planning and Implementation

4. Duration of Traineeships: 6 months

5. Approved Training Allowance: Mature Mid-Career Individuals - $3300

6. Education Qualifications Required for the Traineeship Role Under SGUnited Traineeship:

Mid-career individuals from any qualification level can apply.

Compensation: Basic Salary + Commission. Earn over $5000 per month!
Benefits: 7 days of Annual Leave
Locations: 200 jalan sultan textile centre

Company Overview

ATTAIN RESEARCH COSMETIC PTE. LTD.

Position overview

As a SALES & MARKETING MANAGER , you'll enjoy a dynamic work environment, engaging with diverse customers and showing them how our products can improve their quality of life.

Key Responsibilities:

Customer Engagement:

• Greet customers warmly and create a welcoming, personalized shopping experience.
• Understand customers’ needs to offer tailored product recommendations.
• Follow up on leads to convert inquiries into sales, making customers feel valued.

Sales:

• Use product knowledge to recommend and upsell premium items.
• Consistently meet or exceed sales targets, contributing to store growth.
• Actively seek opportunities to close deals and achieve goals.

Team Collaboration:

• Collaborate with your team to achieve store goals and provide excellent service.
• Share feedback and insights to improve sales strategies.

Requirements:

• Proven track record in sales.
• KPI-driven and eager for growth.
• Resilient and adaptable to change.
• Strong listening and communication skills.
• Tech-Savvy with platforms such as Google Workspace, Slack, WhatsApp, email, etc.
• Willing to work on Public Holidays and Weekends

Working Schedule (Full-Time): 11am to 9pm (2 meal breaks), 6 days work week. Rest days are flexible.

*Only shortlisted will be notified!

We're excited to work with you!

Job Types: Full-time, Part-time, Permanent

Pay: $3600.00 - $6,000.00 per month

Expected hours: No more than 35 per week

Benefits:

• Cell phone reimbursement
• Employee discount
• Health insurance
• Professional development
• Promotion to permanent employee

Schedule:

• Holidays
• Monday to Sunday
• Weekend availability

Supplemental Pay:

• Commission pay
• Performance bonus

Experience:

• Retail Sales: 2 years (Required)
• Sales: 2 years (Required)

Willingness to travel:

• 100% (Required)

Work Location: In person

Roles and Responsibilities

• Drive sales for car park management services in commercial spaces.
• Identify and pursue new leads to generate business opportunities.
• Manage car park tenders and prepare competitive sales quotations.
• Maintain strong relationships with existing clients and provide excellent after-sales support.
• Conduct revenue analysis and implement marketing strategies to boost sales performance.

Requirements

• Bachelor’s degree in Marketing, Business Administration, or a related field.
• Prior experience in sales and tender management is advantageous.
• Strong interpersonal, communication, negotiation, and presentation skills.
• Highly motivated, business-savvy, analytical, and capable of working independently.
• Proficient in spoken and written English.
• Skilled in Microsoft Office applications (Excel, Word, and PowerPoint).
• Must possess a valid driver’s license and have access to a personal vehicle, as frequent travel is required.

Job Description

• To achieve monthly sales targets assigned by the Director of Sales, Corporate
• Building long term business relationship and analysis on performance of each account.
• Minimum of 20 quality sales contact per week, including sales visits, site inspection and entertainment.
• Familiarization with work process and approval process for rate management of corporate accounts, credit application
• Assist in management of the assigned portfolio for maximum productivity and revenue generated; to craft sales strategies and direct overall sales efforts towards maximizing revenue for Corporate segment.
• To proactively source and develop new corporate business in defined areas and market segments, in line with annual revenue budget
• Work closely with Director of Sales - Corporate to execute pre-agreed strategies that target at corporate business growth.
• Responsible for the development and maintenance of all sales accounts and portfolio assigned.
• Participate in sales calls to acquire new business and increase in market share.
• Represent Worldwide Hotels at appropriate industry events, such as Conferences & Trade Shows.
• Forecast future travel patterns and proved trade feedback to the management.
• Timely submission of monthly & quarterly sales reports to Director of Sales - Corporate
• Any other tasks as and when assigned by Director of Sales, Corporate or AVP Sales

Job Requirement

• Diploma/Degree in Business or Hospitality management or related disciplines
• Minimum 2 years’ experience in a sales capacity or equivalent work experience including development of account portfolio and business development.
• Strong presentation, commercial and communication skills
• Strong influencer and persuader
• A self-driven personality
• Resourceful and goal oriented
• Strategic and tactical thinker - ability to develop strategic sales plans, establish goals and objectives, set performance targets and deliver projects on time
• In-depth knowledge of sales principles and techniques
• Proactive approach to developing and maintaining strong relations with clients and stakeholders including customers’ senior management
• Comprehension of Hotel systems and revenue management principles
• Keeps abreast of changes and assesses trends in market conditions and consumer buying behaviour to create strategies that drive business opportunities
• Flexible work approach, positive and adaptable to changes.

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

The Sector Manager – Oil & Gas is responsible to drive and execute the sales delivery in end market sector covering Singapore, Indonesia and Thailand.     

Key Responsibilities:
Sales Strategy and Delivery

• Lead sales strategy for sector in sector, and delivery of sales against agreed targets 
• Account development planning to drive long term growth 
• Accountability of P&L for sector in territory 
• Direct customer ownership and sales activity; supporting, managing and coaching sales teams to drive; 
  • Customer penetration
  • Profitability
  • End to end sales leadership across product portfolio 
• Ensure accurate and transparent sales forecasting across account 
• Driving strategic and operational excellence across different channels and in collaboration with other internal teams in country 
• Feed business intelligence into Commercial function 
• Contributing to price planning as appropriate
• Customer ownership through team to drive excellent customer relationships 
• Working collaboratively with Application Engineering, Customer contact, internal sales and other back-office sales activities as required 
• Resource allocation: ensuring resources are effectively deployed based on organisational and customer priorities 

People and Culture

• Demonstrate behaviours aligned with Rotork values – embody Rotork’s core values in your daily actions and decision making 
• Support team collaboration – actively contribute to creating a collaborative work environment promoting open respective communication 
• Build trusted stakeholder relationships striving to be a trusted and dependable business partner 
• Support diversity and inclusivity 
• Engage in personal and professional development, actively seeking ways to grow and improve 

Health, Safety, Environment and Quality: 

• Comply with the organisations Health, Safety, Environment and Quality management system and any local legislation, regulations and standards 
• Actively lead and participate in the development of a safe and healthy workplace 
• Comply with instructions provided for own safety and the health and safety of direct team and others ensuring fulfilment of legal obligations
• Take reasonable care to ensure own health and safety and that of others 
• Comply with incident management processes  
• Not place others at risk by an act or omission 
• Not willfully or recklessly interfere the safety equipment 

NielsenIQ Retailer Vertical (RV) simplifies and streamlines collaboration between retailers and suppliers by providing a shared platform with advanced tools.

In this role, you will engage with modern trade retailers in FMCG and Tech & Durables sectors, managing relationships with key stakeholders. You will also support a retailer servicing team to maintain data cooperation and service a portfolio of modern trade retailer clients. This position is instrumental in driving client satisfaction, growing the client base, and achieving financial and operational objectives.

Responsibilities:

Business Development

• Identify areas of business opportunity and growth for the business unit
• Maintain and further foster relationships with current/ future clients at all levels and functions to identify opportunities for incremental product/ solution sales
• Contribute to new business initiatives and participate in the development and launch of new services

Financial Management

• Achieve revenue, profitability, quality, speed of delivery and productivity targets as well as other related business development objectives as assigned
• Monitor the actual financial performance against budget / forecast and ensure the implementation of appropriate actions that will led to the achievement of the financial targets
• Ensure proper pricing and contracts are completed and approved according to company & policies and guidelines

Client Servicing

• Implement plans that will contribute to maximum client satisfaction and ensure continuous profitable and business growth
• Ensure client service standards are implemented and enhanced as client expectations continue to evolve and change in the marketplace
• Be part of the retailer servicing team with the primary responsibility of expanding our scope of influence with clients across a wider range of products and with greater depth of involvement
• Ensure adherence to the company policies on business conduct/ ethics when servicing clients are being observed by the entire division

Client & Peer Management

• Contribute and support a strong team environment focused on exceeding internal and external client requirements
• Support & engage both Accounts Development and Customer success team members and be the voice of the client to provide feedback in order to drive the overall client success

Job Title: Assistant Manager, Market Transformation Initiative

Reports to: Head of Market Transformation, Climate and Sustainability Department

About WWF-Singapore
World Wide Fund for Nature (WWF) is one of the world’s largest and most respected independent conservation organisations. WWF’s mission is to stop the degradation of the earth’s natural environment and to build a future in which humans live in harmony with nature. As one of WWF’s international hubs, WWF-Singapore supports a global network spanning over 100 countries. WWF Singapore works closely with local stakeholders towards a greener and more sustainable Singapore and the region around us. We work to address key conservation areas, such as climate change, sustainable finance, deforestation, illegal wildlife trade, marine conservation, and sustainable production and consumption, through collaboration, education and outreach efforts involving the community, businesses, and governments. For more information, please visit wwf.sg.

Major Functions:

The Assistant Manager for the Market Transformation Team will play a key role in driving WWF Singapore's initiatives to engage businesses, producers, and consumers in sustainable practices, specifically in preventing deforestation and conversion of ecosystems and reducing waste to landfill. This role involves supporting the implementation of market transformation strategies, fostering partnerships, and promoting sustainable business models to achieve conservation goals.

This position requires strategic thinking, project design, technical knowledge, close collaboration with stakeholders from various backgrounds, and a can-do attitude. The Assistant Manager must have a good understanding of key principles of corporate sustainability, behavioural change and/or responsible sourcing. The role requires strong communication and presentation skills, which can include donor pitching and media engagements with other WWF Singapore teams. The role also demands quick thinking, a high level of initiative, and the ability to remain optimistic and practical when faced with challenges.

Major Duties and Responsibilities:

● Project leadership and support

○ Lead and support multiple projects focused on responsible sourcing for agri-commodities (eg. palm oil, cacao), circular economy, and plastics (eg. F&B packaging). Elements of behavioural change would be present in some projects.

○ Design, plan, and execute market transformation projects, ensuring alignment with WWF Singapore's conservation goals and strategies. This can include supporting other teams with corporate fundraising.

○ Coordinate project activities, manage resources, and monitor progress to ensure timely and successful project delivery. This includes preparing regular reports on project progress, outcomes, and lessons learned, and communicating these to internal and external stakeholders.

Technical knowledge and project management

○ The Assistant Manager should have a good understanding of at least 2 out of 3 domains: corporate sustainability, responsible sourcing, and behavioural change.

■ Corporate sustainability: Understand what makes a corporate sustainable, including various benchmarking or assessments, and the challenges of integrating sustainability into business strategy and plans.

■ Responsible sourcing: Apply technical knowledge in responsible sourcing to guide project implementation and stakeholder engagement, including multiple tiers of suppliers. Be familiar with sustainability certification schemes (ideally for agri-commodities and seafood), their pros and cons, and understand traceability to origin.

■ Behavioural change: Have strong knowledge of behavioral change with on-ground experience in developing and managing human-centered design projects, including conducting mixed methods research such as literature reviews, journey mapping, and focus group discussions. Be familiar with data analysis to fine-tune project design.

○ Possess strong presentation and communication skills, capable of communicating succinctly and developing aesthetically-pleasing communication materials such as decks for internal and external presentations.

○ Ability to prepare and manage work plans, projects and budgets in a timely, accurate and realistic manner in accordance with best practice.

○ Stay updated on the latest developments in sustainability practices, market trends, and regulatory frameworks relevant to WWF’s market transformation objectives.

○ Provide technical support and advice to internal and external stakeholders on sustainability issues and best practices.

Strategy, stakeholder management, and collaboration

○ Assist in the development and implementation of comprehensive market transformation strategies aimed at promoting sustainable business practices.

○ Identify opportunities for innovation and improvement and provide recommendations based on industry best practices and trends.

○ Build and maintain strong relationships with diverse stakeholders, including within the WWF Network, businesses, industry groups, NGOs, and government agencies.

○ Collaborate with stakeholders to promote responsible sourcing, corporate sustainability, and behavioural change initiatives.

○ Set up and facilitate meetings, workshops, and discussions to drive stakeholder engagement and commitment to sustainability goals.

Team Collaboration and Development:

○ Work closely with the Market Transformation Team and other WWF teams in Singapore and the Network to ensure integrated and cohesive approaches to sustainability initiatives.

○ Support the development and capacity building of team members and stakeholders through training, mentoring, and knowledge sharing.

○ Take a proactive approach to self-development and learning.

○ Contribute to a positive and collaborative team culture, fostering a proactive and solution-oriented mindset.

○ Drive results and achieve targets by setting performance goals, monitoring progress, and taking appropriate action to ensure successful outcomes.

○ Adhere to WWF’s values: Collaboration, Integrity, Respect, and Courage.

Required Qualifications:

● Minimum of 5 years of professional experience in corporate sustainability or consultant roles; candidates with 3 years of direct experience in behavioral change with sustainability knowledge are encouraged to apply.

● A formal degree in sustainable development, sustainable management, behavioral economics, business, social sciences, humanities, or environmental sciences is preferred, but candidates with relevant experience are encouraged to apply.

This job description covers the main tasks and conveys the spirit of the tasks that are anticipated proactively from staff. Other tasks may be assigned as necessary according to organisational needs and the emergence of other special projects.

Interested candidates are required to submit their cover letter and resume to the HR Department of WWF-Singapore (Email: [email protected]). Please indicate the position being applied for in the subject line.

Position:

Finance Manager

Reporting to:

Director / CEO

Job Responsibilities:

• Responsible for full spectrum of financial activities including oversight of management accounts reporting, forecasts and budgeting, cashflow management and statutory compliance
• Manage a team of 4 to ensure day to day activities are executed timely
• Lead budgeting, forecasting and planning process with various stakeholders to ensure financial targets are met
• Drive compliance through audits, internal controls and financial/accounting policies and procedures
• Implement financial management and cost controls to ensure cost efficiencies across all functions
• Forecast and monitor cash flow position to manage working capital requirements of the Group
• Monitor company performance Vs budget to ensure various teams stay on track on their KPIs
• Ensure that monthly and annual financial statements and management reports at entity and group level are prepared and submitted in a timely manner
• Ensure that month end closing procedures like inventory recording, petty cash management, store audits, fixed asset register update are completed timely
• Liaise with external parties like auditors, tax agents, banks, corporate secretaries etc. and ensure accounting, tax, corporate, statutory and regulatory requirement
• Oversee HR functions, ensuring alignment with financial and operational strategies.
• Assist in payroll processing, ensuring accuracy and compliance with relevant regulations.
• Support recruitment and retention strategies, fostering a positive work environment and employee engagement.
• Liaise with landlords, contractors, and suppliers to facilitate smooth operations and support outlet onboarding processes.
• Collaborate closely with the operations team to ensure all financial and operational requirements.

We are looking for a passionate and professional Assistant Manager to join our Draw & Result Operations team.

Based in Singapore and reporting to the Senior Manager, the incumbent will perform lottery draw, lottery draw video production and sports resulting or settlement duties and dissemination of results successfully in compliance with established procedures and standards.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in operations or video production/editing, we want to talk to you.

What You'll Do

• You will perform pre-draw preparation, conduct draw, draw video production and editing.
• You will operate customized lottery stream system and video editing software.
• You will monitor sports matches while they are being played and check and enter the results into relevant system and disseminate results to various platforms.
• You will analyse lottery and sports data.
• You will need to act as the Team Lead during the shift hours you are rostered to.
• You will coordinate and prepare monthly draw duty roster.
• You will assist in filing of documents, updating of resulting data and general administration.
• You will purchase be the department in-house trainer for new staff and new system.
• You will compile data to develop maintenance standards and analysis study.
• You will conduct monthly maintenance for draw equipment, draw balls and production equipment and ensure all equipment are in good working condition.

Who You Are

• You will need a bachelor’s degree in any discipline, preferably in video production or editing.
• You will need at least 7-10 years of working experience, with minimum 3-5 years in a supervisory capacity.
• You should have excellent interpersonal and communication skills.
• You should be able to work independently.
• You should be interested in sports (e.g. football & motor racing) and have knowledge of sports and lottery products.
• You should be proficient in Microsoft Office, vMix, DaVinci Resolve.
• You should have basic data analytics knowledge.
• You should be able to work on weekends and PH and perform shift hours, including night shift.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

If you are interested, please send your resume to P&[email protected]. We will reach out to shortlisted candidates for further career conversations.

We are seeking an assistant software engineer for our client ST Engineering.

Assistant Software Manager

Responsibilities

• Provide technical lead in system and network design, with implementation for application system

• Execute full software development life cycle (SDLC)

• Produce specifications and determine operational feasibility

• Responsible for quality assurance, maintenance and enhancement of existing software libraries

• Participate in system acceptance testing and on-site deployment

• Work with Vendor to resolve software issues both on site and off site

• Comply with project plans and industry standards

Requirements

• Degree in EEE/Computer Science/Computer Engineering or equivalent

• Minimum 5 years of technical experience in software development

• Proficiency in C, C++, C#, or Java

• Knowledge of digital communications, Microsoft .NET, Scripting languages

• Knowledge of professional software engineering and best practices for the full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations

• Knowledge of Communication Stack Layer and various communication protocols like SNMP, TCP/IP, UDP

• Knowledge of Firmware development will be an added advantage

• Working location is in Ang Mo Kio

• Singaporeans only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.

Responsibilities

• Liaise with all theatre departments and collate information
• Collaborate with the Production Manager regarding budgets
• Supervise the set, lighting, and sound installation
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting, and sound
• Make alterations to the set and props between scene changes
• Cue the Lighting and Sound Technicians
• Create a risk assessment to ensure the safety of the full company

Requirements and skills

• Proven work experience as a Stage Manager or similar role
• Computer skills and understanding of current technology
• Ability to work under pressure
• A sharp eye for detail and talnet

As the Programmes Manager at Extraordinary People Limited, you will assume a pivotal role in the facilitation and support of programme implementation. Your responsibilities encompass identifying gaps, analyzing data to discern patterns and opportunities, refining existing service models, and integrating structural changes at the systems level to accommodate a broader spectrum of special needs clients.

Supporting Programme Development:

• Employ a structured methodology to collaborate with the programme team and stakeholders, fostering a deep understanding of client challenges and requirements.
• Maintain a comprehensive grasp of client needs, continually refining programme implementation strategies.
• Develop coherent plans to address challenges and enhance programme efficacy.

Programme Evaluation:

• Conduct comprehensive evaluations and reviews of programmes and projects, utilizing data analysis and research methodologies.
• Engage stakeholders throughout the change management process, ensuring seamless transitions within the programme.
• Manage inter-project interfaces across diverse stakeholders and sectors.
• Oversee successful programme outcomes, including grants processing and rigorous fund administration controls.
• Promptly initiate corrective actions and interventions to address programme gaps or issues.
• Regularly report on programme progress to stakeholders.

Job Requirements

• Hold a degree in any discipline, with relevant professional experience (Preference for experience in social care (SPED) or the visual and performing arts industry, although not mandatory).
• Performing Arts and Visual Arts backgrounds/experience will have an added advantage.
• Possess strong organizational skills, critical thinking abilities, and an analytical approach to problem-solving.
• Demonstrate self-motivation, resilience, and tenacity in pursuing programme objectives.
• Adaptability to fluid environments, with a flexible approach to work and the ability to thrive under pressure in dynamic settings.
• Proficiency in basic grant management and financial skills to oversee programme budgets and evaluations.

Alternate Tone Music School is a music community made for everyday people that aspire to learn music. Our courses include guitar, pop piano, bass guitar, music production, song writing and DJ lessons. Our goal is simple, we want to help people discover what creativity looks like on them.

If you are interested to join us in our mission in creating good vibes and a mold-breaking learning environment, please continue reading to find out more about our application process.

visit our website to find out more:
www.alternatetone.com

Position:

Course Coordinator Cum Admin Full Time

Salary:

Full Time: $2,400 - $3000

Working Hours Requirement:
weekdays:12pm to 9pm

Weekends: 930am to 630pm

4 weekday and 1 weekend.

Our Location: 29B Seah Street, S188385. Located in town (near city hall & bugis MRT)

Course Coordinator Cum Admin Job Scope:
Customer Service

Course coordinating
Lesson Scheduling
Admin & Data Entry
Payment collection
Facility Management

Skill Set Preference:
Customer Service, Adobe Photoshop, Adobe illustrator, Content writing, basic Video and Photo editing

Prefer applicant that has the skill set mention above however it is not a prerequisite to apply

How To Apply?
Submit Resume via Careersfuture or email.

Resume must include the following:

Past work experience
Education level

Do you have any musical background? If yes, please elaborate.
Tell us more about you

Contact details (Mobile number and email)

We know you might be eager to find out more about the job over the phone. however, the application is via email only.

We are looking for a highly-driven Senior People Partner (APAC) who will partner with our foodpanda business teams to deliver excellent employee experience, develop and execute the organizational agenda and people plans with the ultimate goal to achieve business results and employee experiences.

You rapidly build relationships and are able to synthesize business priorities and are a catalyst  to identify and deliver people programs to support these priorities. 

With support from the Regional People Team, you will inform the regional people strategy, identify and execute people programs encompassing performance and talent management, organizational development and change, workforce and compensation planning, employee engagement and retention, and end-to-end employee experiences.

You are comfortable working with data and people metrics to deliver deep talent insights that support business decisions. 

You will be the change advocate for the rollout of people initiatives, ensuring business adoption and engagement. 

You are the trusted advisor to the business, constantly creating business impact through strategic management of the people agenda.

Role and Responsibilities

Performance and Talent Management

• Facilitate performance review sessions, provide guidance and coaching to leaders on managing performance and feedback discussions.

• Drive talent planning and succession planning exercise.

• Obtain insights and new requirements to iterate and evolve foodpanda’s performance culture and journey.

• Conduct training needs analysis and propose training plans that meet business priorities as well as employees’ professional development needs.

Organizational Development and Change

• Execute the roll out of culture, inclusion and diversity initiatives to increase organizational effectiveness.

• Manage organizational changes in an agile fashion, getting buy-in and commitment, understanding the impact on employees and bring them along the change journey through communication and enablement.

Workforce and Compensation Planning

• Serve as the cross-functional partner in aligning business needs, and workforce planning processes.

• Guide leaders in making rewards decisions using performance and business data and insights, and in alignment with our total rewards philosophy and market competitiveness

Employee Engagement and Retention

• Leverage data and insights, propose and track action plans to address and improve engagement.

• Analyze attrition data to identify trends and correlations, and make recommendations to increase talent attraction and retention rates.

Employee Experiences and HR Service Delivery

• Deliver excellent employee experience through seamless and efficient management of each step of the employee life cycle, from onboarding to career transitions.

• Provide insights on requirements for critical HR and technology projects, support business case scenarios to drive the betterment of employee experience and HR service delivery.

We are seeking an International Business Development Manager for our client ST Engineering.

International Business Manager

Responsibilities

• Focus on developing and securing international business for ANS, and for the respective products and solution portfolio

• Develop and formulate international business development strategies and plan and drive the execution

• Delivery of the sales order target and future growth as declared in the ANS international business plan

• Keep track and report performance of Int’l Business. Provide timely updates to management team on the sales target achievement, performance and gain insight and assessment against goals

• Channels and strategic partnerships creation, new customers account creation and relationship management

• International leads and opportunities creations

• Coordinates with line of businesses/business units within ST Engineering, including sales, business development and product managers to meet the business development needs account performance objectives and customers’ expectations

Requirements

• Proven international sales and/or business development track record in a senior position in defence, international and engineering industry domain

• Prior experience in sales channels/accounts and partnership creation and relationship management

• Prior experience in new account creation and account management

• Prior experience in Int’l Biz sales/orders forecasts and strategic planning

• Proven success in a fast-paced environment, independent, self-motivated and able to work collaboratively in team environment and individually

• Exceptional oral and written communication skill, and presentation ability

• Working location is in Jurong East/Ang Mo Kio

• Singaporeans Only

Please click apply, or submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

Goh Kwan Way Marc

EA License No : 06C4642

EA Reg No : R24120754

We regret that only shortlisted candidates will be notified.