Job Objective

The Assistant Commercial Manager plays an important role in the maintenance and development of the contractual relationship of the Company with its Suppliers and Service Providers Pool. Responsible to the Commercial Senior Manager/Commercial Manager and working in collaboration with other team Members, an assistant commercial manager assists in the execution of any project/task as requested by the Commercial Senior Manager/Commercial Manager and assigns procurement/commercial projects/tasks to the appropriate commercial Department personnel.

Key Accountabilities:

• Coordinate legal related tasks with the Legal Department with respect to Suppliers’ and Members’ agreements.
• Coordinate the submission and circulation of necessary addendums to existing contract agreements (Suppliers/Members) as and when required.
• Review Members Request Supplier Application Form and Supplier Request Forms.
• Support the Commercial Manager to review all evaluations received from Members on contracted Suppliers, report findings/trend/issues to Directors and take actions as necessary.
• Maintain and Control Suppliers and Members Contract database with contracts’ expiration dates.
• Support the Commercial Manager on Tender Evaluations and any other tasks associated with the selection of Supplier per Cost Category
• Assist Commercial Manager to negotiate with Suppliers, conclude Supplier’s agreements and manage the contract management cycle and process
• Perform benchmarking at the request of the Commercial Manager
• Handle all complaints received from Member and Suppliers as instructed by the Commercial Manager
• Support statistics and analysis related to contract utilization and supplier performance
• Perform Pricing and Market Trend Analysis at the request of the Commercial Manager
• Present statistical data reflecting activity with contracted Suppliers to Directors.

Requirements

Education and Qualifications:

• Bachelor’s degree in Business Administration, Economics, Supply Chain, or a related field, or equivalent experience.

Work Experience:

• More than 3 years related experience and/or training in the fields of Procurement/Commercial Mgmt./Supply Chain Management and managing day-to-day activities of a purchasing Department; or equivalent combination of education and experience.
• Limited Travel

Job-Specific Skills:

• Good organizational skills; ability to prioritize tasks; effective time management capabilities due to multiple deadlines.
• Problem Solving.
• Customer Focus.
• Teamwork Player.
• Communication.
• Passionate and Committed.
• Adaptable.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Driving growth in B2B payments with new customers is amongst our highest priorities and greatest opportunities. Deepening our participation in commercial payment flows and B2B accounts payables is essential to realizing our ambitions in capturing these new payments flows. Mastercard is creating a new global business development team to drive our expansion into business-to-business payments in the Multinational corporate segment, solving for their payment needs across the procurement cycle with current and future platforms and products across a wide region of countries in AP.

Responsibilities

Working in direct collaboration with our Account Management colleagues that manage/own customer relationships, the B2B Regional & Global product teams, Data & Services and other cross functional teams, the successful candidate will:

• Grow, maintain, convert, and track a healthy pipeline of Multinational/B2B opportunities with focus on shared service centers of MN companies.

• Where it is optimal, undertake Direct -to-Corporate (D2C) activities, working directly with Large Market/Multinational corporates and their shared service centers that have significant procurement activity. Assist them in identifying pain points in their procurement processes, articulate solutions that leverage Mastercard platforms & products and have them make the brand decision in favor of Mastercard. Then, in discussion with Regional Business Development Heads, take these prospective MN corporate customers to Issuers/Strategic partners (ERPs, Procure-to-Pay), in a completely agnostic manner and help them make decisions around which partners to shortlist and select.

• Own deal implementation & go-live in partnership with B2B Program Managers where available or directly interface with TAMs to drive implementation of deals.

• Play an active role in global RFPs (both T&E and B2B)

• Define and manage relevant business processes between Porsche Asia Pacific, Porsche AG and Porsche Singapore Retail
• for Sales and Digital Platforms
• Prepare and follow-up on management and planning meetings
• Manage sales planning, operations, and reporting of the Singapore market
• Identifying areas for sales process optimisation and implement such optimisation measures
• Oversee roll-out and training of Porsche digital platforms
• Support the Porsche Singapore Retail team with monthly dealer steering meetings and daily operations

• Bachelor’s Degree in IT, Economics, Business Engineering, Business Administration, Accounting or other relevant degrees
• Proficiency in MS Office, especially Excel plus AI tools
• Strong organisation, presentation, written and spoken English, communication, and reporting skills
• Reliable, able to work independently, and possesses leadership skills
• Willing to work in a multicultural environment and to travel on a flexible schedule depending on business needs

1. Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.
2. 
   
3. Job Description
4. 1. In Charge of daily restaurant operations (Hall and Kitchen);
5. 2. Involve in Schedule planning and Sales opening and closing
6. 3. Provide excellent customer service to our guests;
7. 4. Respond efficiently to customer complaints;
8. 5. Responsible in ensuring smooth operating of the restaurant;
9. 
   
10. Job Requirements
11. 1. Team player and willingness to learn;
12. 2. Good soft skills and management skills
13. 3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;
14. 4. Mature and positive attitude;
15. 5. Able to commit on weekends and public holiday;
16. 6. Able to accept split shift
17. 7. Singaporean or Singaporean PR only
18. 
    

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

As Manager, Business Strategy, the incumbent is expected to study market trends, conditions, regulations, customers to inform Company’s decisions on business strategies. Based on market research, the incumbent shall provide key insights and recommendations to leverage opportunities and coordinate strategies aimed at assisting the company in reaching its goals.

Key Duties & Responsibilities

Market Intelligence

Perform market research to identify areas of interest, iterate on key findings and communicate market insights.
Evaluate key policy and industry shifts in existing and new business space to identify emerging trends, opportunities, threats and distil relevant implications to the company.
Analyse competitors’ activities to determine the best strategies for increasing market share or generating new business opportunities.
Identify new business opportunities, including new markets, growth areas and business partnerships.

Business Strategies

Develop long term business strategies and priorities in pursuing new opportunities in growth areas, new and existing markets.
Identify areas of capability building to strengthen YRI’s current and future competitive advantages.
Working with management to develop policies, strategies, and plans to ensure that business objectives are achieved.

Annual Business Planning

Support Business Group’s annual business planning process

Requirements

Good tertiary education.

- A degree in Business or Economics is preferred.
- Possess at least 3 years of working experience.
- Strong business writing and business reasoning
- Strong communication and critical thinking skills.
- Ability to work independently.

Interested and suitably qualified candidates are invited to send in your resumes.

Shortlisted candidates will be notified via email within 5 working days.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

Located in the iconic National Gallery, Odette is a three Michelin starred fine dining restaurant by Chef-Owner Julien Royer. Odette presents modern French cuisine guided by Julien's lifelong respect for seasonality, terroir and artisanal produce.

Odette is part of The Lo and Behold Group, a hospitality company known for its ability to create timeless destinations and thought-leading experiences.

As a team, we are very passionate about the potential our industry has in shaping a city and take great pride in grooming the next generation of hospitality leaders.

Our Guest Experience team is integral to the guest experience, and is often the first encounter with our brand. This role sets the scene for our Front of House to be able to deliver unparalleled service and experiences to our guests.

You'll be in charge of:

Guest Experience Leadership

• Ensure that all guests receive a warm welcome and exceptional service through phone call, email, Whatsapp and other communication channels
• Recruiting, Interviewing and Training of all Guest Experience Team Members.
• Put together SOP’s to address and resolve any guest concerns or complaints promptly and professionally.
• Monitor and maintain the Behold Julien high standards of service quality and guest satisfaction

Team Leadership and Development

• Lead, mentor, and develop the guest services team, fostering a positive and collaborative work environment.
• Set clear performance expectations and provide regular feedback and coaching to team members.
• Conduct training sessions on service excellence, guest interaction, and operational procedures

Operations

• Coordinate with the Behold Julien venues and other departments to ensure seamless communication and service delivery.
• Oversee 7R Table Management System of reservations and seating arrangements to optimize the dining experience and manage guest flow.
• Oversee Zendesk, ticketing software system and ensure that all Guest Experience Agents are fully trained on said operating system.
• Ensure compliance with health and safety regulations and company policies

Service Improvement and Administration

• Continuously evaluate and improve guest service processes and standards.
• Collect and analyze guest feedback to identify areas for enhancement and implement action plans.
• Manage scheduling and staffing to ensure adequate coverage during peak times.
• Maintain accurate records of guest interactions, incidents, and feedback.

Qualifications:

• Minimum of 5 years of experience in guest services within the fine dining establishment.
• Minimum 1 year of experience with Seven Rooms Table Management system.
• Strong understanding of fine dining operation and service standards.
• Excellent communication, interpersonal, and problem-solving skills.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Proficiency in Microsoft Office Suite and restaurant management software.
• Availability to work flexible hours, including evenings, weekends, and holidays

We love people who:

• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Benefits:

We believe in taking care of our people, so they can take care of others. We recognise and support each individual through our TLBG Partnership Programme (a monthly sales incentive), medical and insurance coverage, employee dining discounts across our venues, celebrations for each individual’s key milestones, as well as one month sabbaticals for long-service individuals.

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Click on Apply or send your CV via Whatsapp to 80687635.
Should your application progress to the next stage, we will be in contact to arrange for an interview.

Our philosophy “Kando Sozo” ensures and expose you to our customers’ happy faces, thus we are looking for Senior Restaurant Manager to join in our family.With over 1,200 restaurants worldwide, Gyu-Kaku, a new style of Yakiniku restaurant provides high-quality services and low-price Yakiniku to a wide range of customers.

Job Description

1. In Charge of daily restaurant operations (Hall and Kitchen);

2. Involve in Schedule planning and Sales opening and closing

3. Provide excellent customer service to our guests;

4. Respond efficiently to customer complaints;

5. Responsible in ensuring smooth operating of the restaurant;

Job Requirements

1. Team player and willingness to learn;

2. Good soft skills and management skills

3. Preferable with minimum 2 years of experience in kitchen (F&B) industry;

4. Mature and positive attitude;

5. Able to commit on weekends and public holiday;

6. Able to accept split shift

7. Singaporean or Singaporean PR only

• Define and manage relevant business processes between Porsche Asia Pacific, Porsche AG and Porsche Singapore Retail
• for Marketing and Business Development related topics
• Manage the planning and execution of customer-facing Porsche events in Singapore, and visual merchandising activities
• for the Porsche Studio, while supporting the Porsche Singapore Retail team in their daily business operations
• Oversee Marketing & PR planning and budgeting for the Singapore market as well as planning and set-up of ATL and BTL
• marketing and communications measures
• Manage Porsche Home Charging activities and roll-out of Porsche Destination Charging
• Support local non-technical training activities for internal staff members
• Align marketing communication activities with the PR team
• Develop and manage customer analytics programs with other internal stakeholders

• Bachelor’s Degree in IT, Economics, Business Engineering, Business Administration, Marketing, Accounting or other
• relevant degrees
• Proficiency in MS Office, especially Excel, plus AI tools and photo editing software
• Strong organisation, presentation, written and spoken English, communication, and reporting skills
• Reliable, able to work independently, and possesses leadership skills
• Willingness to work in a multicultural environment and to travel on a flexible schedule depending on business need

Duties

• Handle a portfolio of corporate secretariat matters for both Singapore and Overseas companies including preparation of Directors’ Resolutions, AGM & EGM documents and preparation of materials for meetings
• Prepare and draft board resolution and minutes examples change of directors and/or secretary, establishment of bank accounts and facilities, transfer of shares, increase of share capital, etc
• E-filing of various transactions with ACRA which includes Annual Return, Return of Allotment, Appointment of Officers, etc
• Ensure compliance with statutory and regulatory requirements including meeting deadlines
• Organize and co-ordinate board meetings and preparation of board papers
• Liaise with external parties such as other corporate secretarial service providers, notary offices, etc
• Attend to notarization and legalization of documents
• Respond to requests from business units and auditors for information and documents
• Guiding, coaching & mentoring
• Manage a small team of corporate secretaries

Requirements

• At least 5-6 years relevant experience in professional firms providing corporate secretarial services.
• Possess / pursuing ICSA or relevant qualification is an advantage.
• Good interpersonal and communication skills.
• Able to work independently, multi-task and is meticulous.
• Good organisation and administrative skills.
• Excellent attention to detail.

Benefits

· Professional Institutional Member

· Positive working environment

· Career advancement; Opportunities to learn with career progression

· Training Development

· Long Service Awards

We regret that only shortlisted candidates will be notify.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to CF Administration Pte Ltd and its affiliates to collect, use and disclose your personal data for the purpose of recruitment.

Job Description & Requirements

1. Formulate and provide directives for Production Department in meeting organization's goals and committed to Quality Management System.
2. Accountable with the assigned factory sections in terms of production, New Model Development, Customer Service and Support, Supplier and Materials Management, Logistics and Transportation.
3. Analyze section profit/loss of projects and providing cost control and cost effectiveness strategy.
4. Provide production & material planning in ensuring production efficiency and on time delivery.
5. Ensure effective control of machine up/down time and well scheduled and optimized planning in machine / work-center load.
6. Manpower balancing and deplaoyment strategy with manpower skill set.
7. Continuous improvement program to ensure productivity, cost and quality effectiveness, general housekeeping and safety.
8. Formulate, identify and conduct management / training workshop to initiate / facilitate staff in aligning organizations missions and objectives and actions plans.
9. Support other function activities within the company to achieve the overall business goals and objectives.
10. Implement process improvement.
11. Authorize the appropriate use of performance monitoring and statistical techniques.
12. Ensure and coordinate the implementation of risk assessment and risk contol of medical devices.

Requirements:

• Preferred to have Diploma / Degree in Mechanical / Precision Engineering or equivalent.
• Minimum 6 years in a Manufacturing environment (preferably in Precision Engrg / Sheet metal industry) and with at least 4 years of supervisory capacity.
• Exposure with involvement in newly factory, product / process set-up is much preferred.
• In-depth understanding of manufacturing cycle and good budgeting control.
• Strong leadership with good analytical and problem solving skill, as well as dynamic in planning and result oriented.

The Student Services Manager plays a pivotal role in shaping and enhancing the student journey by overseeing a wide range of support services and programs that foster academic success, personal growth, and meaningful engagement. This leadership position involves managing a dynamic team of student services professionals, working collaboratively with faculty and administrative staff, and liaising with external partners to ensure an exceptional student experience.

The role requires a proactive and strategic approach to developing initiatives that address student needs, improve retention and graduation outcomes, and promote overall well-being. The Student Services Manager also serves as a key advisor to students, offering guidance on academic, personal, and professional challenges, while ensuring that all interactions and programs align with institutional goals and regulatory compliance.

This position combines strategic oversight with hands-on involvement, requiring strong leadership, excellent communication skills, and a deep commitment to supporting students in achieving their full potential.

Key Responsibilities

Overall

• Provide strategic oversight of the student experience at the school to support student growth, including training and, when necessary, restructuring the team.
• Manage the Student Experience (SXC) team, focusing on individual career development and implementing standard operating procedures (SOPs) and relevant protocols.
• Oversee the daily operations of the student experience department, including:
  • Supporting classroom setup.
  • Facilitating collaboration between lecturers, students, education consultants, and the Academic Board.
• Develop and implement strategies to improve student retention and graduation rates.
• Collaborate with faculty, staff, and external partners to align student support services with institutional goals.
• Manage department budgets and allocate resources effectively.

Student Advising & Support

• Develop processes to provide guidance and support to students in areas such as schedule planning, academic advising, and onboarding.
• Ensure student concerns and grievances are addressed and resolved promptly and effectively.
• Monitor student progress, identify at-risk students, and implement intervention strategies as needed.

Lecturer Support

• Oversee lecturer allocation and coordinate module scheduling.
• Develop processes to enable the SXC team to effectively support lecturers.
• Create and implement onboarding training for lecturers.

Team Leadership

• Supervise and mentor the Student Experience team.
• Identify competency gaps and create structured training plans for professional development.
• Conduct annual performance evaluations and quarterly check-ins.
• Ensure staff adherence to institutional policies and procedures.

Policy and Compliance

• Ensure compliance with regulatory requirements, including SSG regulations, student rights, data privacy (e.g., PDPA), and other legal standards.
• Maintain accurate records of student interactions, services provided, and outcomes achieved.

Student Engagement

• Develop and coordinate student events, workshops, and activities to enhance student engagement and the overall student experience.
• Promote awareness of available student support services through effective communication and marketing strategies.

Academic Programme Support

• Collaborate with the Academic Board and relevant stakeholders to communicate updates or changes to academic programs.
• Effectively inform the student body about academic changes, school policies, and events.
• Serve as the PIC for the annual student graduation event.

Required Qualifications:

• Bachelor’s degree in education, counseling, student affairs, or a related field.
• 5+ years of experience in student services, higher education administration, or a related area.
• Demonstrated leadership and management experience.
• Knowledge of student development theories and best practices in student affairs.
• Strong interpersonal, communication, and problem-solving skills.
• Familiarity with regulations such as PDPA, student management system and google classrooms.

Skills and Competencies

• Exceptional organisational abilities, with a strong aptitude for developing and refining processes to enhance efficiency and effectiveness.
• Proven leadership skills, including the ability to inspire, guide, and mentor teams toward achieving shared goals.
• A strong commitment to student success and wellbeing, demonstrated through proactive support and the creation of student-centred initiatives.
• Ability to work effectively both independently and collaboratively within a multidisciplinary team.
• Excellent analytical skills to assess, evaluate, and continuously improve service delivery and operational processes.

• To oversee the booking and estate management of the shared facilities in ACS Barker Road Campus. The shared facilities include Auditorium, Arts Centre, Sports Hall, Swimming Pool, Futsal Court and Tennis Courts.
• Source for opportunities for external bookings of shared facilities (e.g. concerts, workshops, conferences, events) and facilitate bookings of both schools and external parties;
• Provide logistic support for external events and programmes;
• Supervise a team of cleaners to maintain the cleanliness of the campus and their training and development;
• Liaise with contractors on estate maintenance and improvement works;
• Liaise with external hirers on their bookings, usage and payment;
• Coordinate the bookings for both schools and external hirers;
• Coordinate with both schools on the campus finance matters (annual budget and expenditure expenses, fixed assets of campus) and update School Leaders on the income and expenses pattern on a quarterly basis
• In unforeseen health and safety events, the individual must be able to perform the duties of a Safe Management Officer and is able to plan,coordinate and implement the prescribed Safe Management Measures based on legal requirements.

Qualification:

• Possess a Diploma in any discipline (those without diploma but with relevant experience and expertise can also apply)
• Candidates who have at least 5 years of working experience preferably in marketing / logistics / estate management
• Minimum 3 years of supervisory experience
• Good organising abilities, interpersonal and communication skills

The Marketing manager, APAC is a key role in the expansion of the marketing team.  You will play a crucial part in aligning our sales and marketing efforts, improving our lead generation strategies, and contributing to the overall growth and success of our brand in the APAC region.

PRINCIPLE ACCOUNTABILITIES

Lead regional go-to-market activities

• Lead campaign go-to-market activities in APAC for all Fastmarkets key verticals (Forest Products, Metals and Mining, Agriculture, Carbon) by collaborating with cross-functional teams in sales, marketing, and product to create and execute demand-generation strategies that drive high-quality leads and pipeline growth.
• Drive multi-channel marketing campaigns that increase lead flow to deliver on New Business revenue targets, deepen relationships with existing customers to retain and grow accounts, and build new relationships within existing accounts leveraging account engagement strategies
• Monitor, analyze, and report on performance metrics, hold teams accountable to achieving goals, and provide recommendations for improvement based on data-driven insights.
• Work closely with the APAC sales team to ensure the sales team understands marketing plan and campaign activities impacting lead flow and ensure there is a seamless lead handoff between Sales and Marketing and an ongoing feedback loop
• Oversee the on-site event commercial consideration experience at Fastmarkets branded events, including creating on-site booth strategies, lead generation materials and collaborating with Customer Success and Sales members who will be on site
• Help build best-in-class nurture programs, that include regular a/b test, learn, and optimize approaches for educating higher funnel leads and bringing through to consideration and conversion
• Work to establish the company's brand and enhance our presence in the region.

KEY INTERFACES

• Marketing Team
• Sales & Customer Success
• Product Strategy
• Sales Enablement

At Shangri-La Singapore we are a heart-warming family. We share something powerful – our genuine care and respect for others. Our strength lies beyond our harmonious surroundings and hideaway locations. It lies in our core values that guide us to treat each and every one with honour, as kin, as family. We strive to be the preferred employer by providing great benefits, tranquil and sincere working environment, work-life balance and effort recognitions.

Set in 15 acres of lush greenery just minutes from the vibrant Orchard Road shopping belt, the Shangri-La Hotel, Singapore is a tranquil, sophisticated urban retreat whether travelling for business or leisure. It features 792 luxurious guestrooms and suites across three distinct wings, which include unique family-themed rooms, supported by a host of dedicated family-focused amenities.

We are looking for a Manager, ESG and Quality Improvement to join our team!

The Manager, ESG (Environmental, Social, and Governance) and Quality Improvement, is responsible for overseeing the development, implementation, and continuous improvement of Quality Improvement initiatives aimed at advancing our Key Strategies to Achieve Excellence.

The role will focus on sustainability, social responsibility, governance, and operational excellence. This includes overseeing the five key areas: Environment, Supply Chain, Employees, Stakeholder Relations, and Health & Safety. Additionally, the role is responsible for promoting initiatives related to 'embrace' and/or sanctuary, ensuring clear communication, and fostering a thorough understanding and execution of CSR practices

The role combines a commitment to both environmental and social responsibility while focusing on enhancing the quality of hotel services and operations. The ideal candidate will be a proactive leader capable of managing ESG programs, driving sustainable practices, and leading quality improvement projects to enhance guest satisfaction and operational efficiency.

Quality Improvement

• Continuously encourages reporting and recording of defects from all sources daily.
• Ensures all guest defects are resolved prior to or after guest had departed the hotel.
• Statistical analysis of data and reduce the recurrence of trend defects.
• Identify specific key drivers of satisfaction for hotel and communication of results throughout the hotel. Partners with regional office to provide leaders with Operational Reports and analysis to meet/exceed goals.
• Facilitates core project teams, ensures utilization of quality tools and reports out/updates hotel leaders and regional office the status of the team Responsible for training new and existing colleagues on the utilization and benefits of QI initiatives for continuously improving systems and processes.

Environment:

• Supervise and support the hotel’s Environmental Management System (EMS) through ISO14001 certification
• Work with the engineering team to ensure targets for water, energy and Co2e are met
• Implement activities and policies that promote environmental awareness

Supply Chain:

• Work with the purchasing team to ensure the supplier code of conduct and green purchasing guidelines are upheld
• Develop partnerships with local and eco-friendly suppliers
• Communicate any pertaining CSR related information at yearly supplier forums

Employees:

• Develop a meaningful CSR employee volunteerism calendar of events to meet hotel targets
• Work with HR to ensure Shangri-La standards for staff wellbeing, hotel facilities and fair working practices are maintained
• Support the group wide policy to include 2% of permanent headcount of People with Disabilities (PWD’s)

Stakeholder Relations

• Conduct conducive dialogue and share good CSR practices with local communities, NGO’s, civil society, local government and businesses
• Ensure expertise from the hotel is used towards making a positives impact on the local community
• Where needed, register as member of local associations and attend meetings to leverage CSR locally

Health and Safety

• Supervise and support Occupational Health & Safety certification (ISO 45001)
• Support Fire Life Safety standards across the hotel
• Work with HR to develop targeted health activities for employees

Our unique pharmaceutical business offers exposure to medicines, vaccines and consumer healthcare products across a patient’s life cycle from conception to later life, with brands coming from; our established business, wholly owned local companies and local brands. We have an exciting opportunity for the right person to join our regional marketing team; to help transform the business and deliver on our ambition to grow the business with our expansion in to e-commerce and digital healthcare services. Beyond day to day marketing, there will be involvement with Business Development (BD) to build the product pipeline and fill the innovation hub. The right candidate will be able to work independently and be creative and passionate.

The role is tasked with (1) innovative marketing plans, in partnership with affiliate businesses and the global marketing team (2) forecasting marketing initiatives based on consumer insights and analysis of new business opportunities (3) enhancing the capabilities and talent pipeline in the marketing organization (4) leading programs to deliver on the APAC strategy to double the size of the business.

The position is responsible for also working closely with cross functional teams across the geographies.

Responsibilities

• To review and support the APAC region’s strategic business plans for the group of products (Brands, BGX, Gx and OTx) and to support APAC region’s sales and share growth for the group of products with a focus on current as well as the product portfolio of new launches.
• Provide support to affiliate to assure the commercial success of assigned brands/TA
• Ensure APAC EPD builds and enhances a Marketing led mindset with insights, patients and customers at the core of everything delivered.
• Develop project and marketing plans supporting new product introductions from both internal and external resources
• Success in the role will take into account the delivery of sales against Plan numbers, utilization of the promotional support budget and improved market share of brands across TAs.
• Design, manage and support marketing insights driven brand plans for APAC EPD with the involvement as appropriate of all key stakeholders. The plans should identify future trends and address all key issues, CSFs and execution steps.
• Work cross functionally across APAC in executing the annual and long term marketing plan.
• Ensure Affiliate Marketing plans are reviewed, challenged and executed well.
• Design, plan and organize execution of key regional marketing programs for the brands including digital and multichannel customer engagement.
• Create mechanisms to monitor and assess execution of marketing programs. Adapt plan and tactics accordingly
• Be responsible for Regional launch plans and ensure optimal utilization of the planned promotional support budget
• Ensure suitable commercial input for NPD business case evaluation (clinical development and Licensing & Acquisitions (L&A))
• Leverage market insight and market research programs for key brands to answer key questions posed by the brand to deliver on unmet needs
• Ensure capability building across the region in launching new BGx and marketing BGx
• Collaborate with sales team and reinforce portfolio selling and category management
• Reinforce best practices sharing across affiliates
• Represent Asia in Divisional/Global Marketing forums

Requirements

• Business degree – Graduate or Post-graduate
• +8 years of pharmaceutical marketing experience
• Regional experience is an asset
• Local experience in APAC with ideally at least 1 year experience in sales on top of marketing
• Knowledge of APAC pharmaceutical market
• Experience in cardiology, CNS, respiratory TA is a plus
• Fresh consumer mindset thinking that shows innovation and ambition
• Keen interest to challenge the status quo in order to transform the business
• Agility and clear communication skills to be a key influencer with a variety of stakeholders
• Hungry for a challenge
• Resilience to upgrade thinking with the objective to grow the business
• Intrapreneurial, takes initiative and comfortable to take the lead
• Exuding high energy, demonstrating progressive thinking that is market competitive
• Insights driven brand builder. Brand champion
• Comfortable to operate with multiple competing priorities with limited resources
• Collaborative leadership style, able to bring multiple parties together to resolve an issue
• Excellent interpersonal skills

Benefits:

• Basic Salary up to $2,400 with yearly increment based on performance.
• 5.5 days work week (Monday to Friday: 9am – 6pm | Saturday: 9am – 1pm

Job Description:

This is a full role for an Air Export Customer Service located in Changi. Our client provides full-fledged freight forwarder offering full inter-model transportation services for both inbound and outbound cargos. You will take the responsibilities involved supporting assigned customers and overseas agents by managing sales quotations, RFIs, RFQs, and inquiries related to air export bookings with airlines or co-loader agents. It includes following up on client matters, processing air export billing, verifying invoices, and resolving rate disputes. Additionally, the position requires coordinating with customers, sales personnel, overseas agents, and operations teams to ensure smooth shipment arrangements. Other duties may be assigned as needed.

Qualifications:

• Job Skills MS Office, Data Entry, Handle Enquiries and Requests
• Minimum GCE O Level

Would you like to do the opening of our Mama Shelter Singapore?

THE MISSION?

Our customers and the reception team are in good hands with you

Purpose of the job

To ensure excellence in delivery of financial accounts, including financial statements, management accounts, and annual returns, by overseeing the local private clients’ accountants and coordinating with the Mauritius Private Clients accountants assisting with the preparation.

This role offers an excellent opportunity to quickly build upon accounting, tax and financial management experience, especially in the private clients’ space.

The candidate will form part of a vibrant Trust Services (Private Clients) team, that lends his/her accounting expertise to bring greater value to the private clients’ relationships.

MAIN RESPONSIBILITIES

• Support the local Trust Services (Private Clients) team by taking ownership and responsibility over preparation and quality of the financial accounts within the team.
• Managing a portfolio of clients accounts ensuring high quality service deliverables to clients, including but not limited to, review and preparation of the financial accounts where applicable.
• Ensure excellence in delivery of all financial accounts of the local private clients team.
• Coordinate, liaison and lead the accounting process with Group centralised accounting team (i.e. Mauritius) where applicable, towards ensuring excellence in delivery of accounts.
• Review and prepare full or partial sets of accounts (monthly, quarterly and yearly) for the portfolio of clients.
• Ensure accurate recording of accounting transactions and analyse financial information, to prepare meaningful management accounts and supporting schedule
• Prepare tax computation and assist with tax compliance matters.
• Ensure payments are processed in compliance with the client’s policies and statutory requirements.
• Review and prepare financial statements under SFRS and other international GAAP where applicable
• Coordinate with external parties including external auditors, tax agents, corporate secretarial and government authorities, where required
• Establish good client relationships through positive interactions with the clients
• Liaise with banker, auditors and other professional parties where required
• Any other such duties that would be reasonably required for this role.

#LI-Hybrid

#LI-DR1

What’s it all about?

The Sales Development Representative (SDR) Manager for the APAC region is a newly created role to help us define, execute, measure and refine a compelling top of the funnel revenue strategy for Visa Cross-Border Solutions, inclusive of Currencycloud brand. You will lead a team of 3 Sales Development Representatives (SDR’s) responsible for filling the pipeline with qualified leads that turn into revenue. You will be an inspirational leader who can drive results, but also adept at building a demand generation strategy that is presentable to a senior audience. Reporting to the Director of Sales Development, you will hold responsibility for the demand generation strategy and top of the funnel reporting for APAC.

We need you to be creative in developing unique ideas with an ability and willingness to adapt and change to thrive in our agile environment. We’ll need you to be one step ahead of the game and keep updated on the best practices in the industry so that you can keep advancing the function. You’ll need to have a strong interest in data and analytics to gain critical insights into our prospects and customer behaviour to influence purchasing decisions.

Above all else, you’ll need to live and breathe our values – Lead courageously, obsess with our customers, Collaborate as One Visa, Execute with excellence. These values are woven deep into the fabric of our culture and guide our day-to-day interactions.

What we expect of you, day to day:

Demand Generation Strategy (approx. % of role breakdown – 25%) 

• Working with regional marketing managers and sales consultants to support the creation of a demand gen strategy that meets regional targets
• Researching prospects, target personas, and segment landscape to assist with lead scoring and more account based marketing
• Building prospect target lists using business development tools
• Build strategies using clear and defined KPIs and ROI. Specific campaigns that are built and delivered as part of the strategy should have trackable metrics and align with your overall strategic objectives
• Own data management for prospecting 

Leadership (approx. 45% of role)

• As an experienced leader, you will coach and lead your team to execute against your strategy and to continuously improve the quality and warmth of leads and opportunities
• You’ll also help and mentor career growth across the team
• Oversee the SDR playbook for moving leads through the funnel, and all processes that sit alongside it
• Support APAC SDRs and oversees SDR activity globally to facilitate the transfer of best practices
• Lead by example with KPIs and prospecting
• Manage performance of SDRs, ensuring they are hitting the targets you have set

Performance Reporting (approx. 30% of role)

• Creating a reporting rhythm among SDRs, the wider marketing team, sales team and also at a senior leadership/executive level.
• Managing the creation and delivery of all demand generation reporting
• Working closely with the sales operations team, providing them with data to enable their wider sales reporting, and ensuring they are supporting marketing deliverables for reporting
• Delivery of holistic demand generation activity, both outbound lead generation as well as working alongside the marketing manager to support inbound lead generation.
• This will include building prospect lists, managing data, building campaigns within lead gen tools and the execution of those campaigns
• It also includes any necessary follow up and qualification of leads as well as smooth handover to sales consultants.

Responsibilities

• Liaise with all theatre departments and collate information
• Collaborate with the Production Manager regarding budgets
• Supervise the set, lighting, and sound installation
• Create a prompt script compiled with notes on Actors’ cues and requirements for props, lighting, and sound
• Make alterations to the set and props between scene changes
• Cue the Lighting and Sound Technicians
• Create a risk assessment to ensure the safety of the full company

Requirements and skills

• Proven work experience as a Stage Manager or similar role
• Computer skills and understanding of current technology
• Ability to work under pressure
• A sharp eye for detail and talnet

As the Programmes Manager at Extraordinary People Limited, you will assume a pivotal role in the facilitation and support of programme implementation. Your responsibilities encompass identifying gaps, analyzing data to discern patterns and opportunities, refining existing service models, and integrating structural changes at the systems level to accommodate a broader spectrum of special needs clients.

Supporting Programme Development:

• Employ a structured methodology to collaborate with the programme team and stakeholders, fostering a deep understanding of client challenges and requirements.
• Maintain a comprehensive grasp of client needs, continually refining programme implementation strategies.
• Develop coherent plans to address challenges and enhance programme efficacy.

Programme Evaluation:

• Conduct comprehensive evaluations and reviews of programmes and projects, utilizing data analysis and research methodologies.
• Engage stakeholders throughout the change management process, ensuring seamless transitions within the programme.
• Manage inter-project interfaces across diverse stakeholders and sectors.
• Oversee successful programme outcomes, including grants processing and rigorous fund administration controls.
• Promptly initiate corrective actions and interventions to address programme gaps or issues.
• Regularly report on programme progress to stakeholders.

Job Requirements

• Hold a degree in any discipline, with relevant professional experience (Preference for experience in social care (SPED) or the visual and performing arts industry, although not mandatory).
• Performing Arts and Visual Arts backgrounds/experience will have an added advantage.
• Possess strong organizational skills, critical thinking abilities, and an analytical approach to problem-solving.
• Demonstrate self-motivation, resilience, and tenacity in pursuing programme objectives.
• Adaptability to fluid environments, with a flexible approach to work and the ability to thrive under pressure in dynamic settings.
• Proficiency in basic grant management and financial skills to oversee programme budgets and evaluations.