The moment a guest makes an enquiry to the Call Centre, they will be in for a surprise. As a Call Centre Assistant Manager, you’ll deliver exceptional service to guests through excellent telephone service and answering their enquiries that exceeds their expectations as well as handling their Rooms Reservations. You’ll also create the warm atmosphere that makes our guests feel at home in any location.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Work together with the Call Centre Manager to manage, train and make improvements to the overall guest experience.
• Be pro-active in day to day operations for Rooms Reservations and Call Centre
• Ensuring emails are responded in a timely manner
• Ensure accuracy in guests Rooms Reservations.
• Agree on and implement actions to make improvements to both internal and external customer service.
• Maximize sales and revenue for the hotel by maintaining a sales attitude at all times.
• Positively deal with and learn from customers’ complaints and comments with follow-up and feedback to the related Call Centre Manager / Duty Manager.
• Follow-up with guests to ensure satisfaction with problem resolution (service recovery).
• Maintain guest history records to assist with returning guests.
• Make sure all guest requests and queries are responded to promptly and effectively while assisting on the floor during peak periods each day.
• Be available to assist on duty in the hotels during any busy days or special events.
• Be proactive towards guests, assist them with any reasonable requests, and train all team members to anticipate guests’ needs.
• Handle all internal and external guest enquiries promptly with minimal delay, directing them to the correct parties with which they wish to speak to and provide information where necessary.
• Effectively manage all hotel communications, telephone, fax, mail, in a prompt, courteous and efficient manner, ensuring that guests feel welcome when they contact the hotel.
• Handle and deliver all messages in a private and confidential manner, ensuring privacy for guests and ensure that the messages are received and delivered clearly, accurately and in a timely manner.
• Ensure that we provide on time wake-up call services for hotel guests.
• Familiar with hotel operating system especially Opera PMS, HotSOS, PABX, table management system and Micros system.
• Take on an active role in the team by being kind, cooperative, and helpful and never forgetting the person behind the guest.
• Be up to date with information on facilities, attractions, places of interests, sights and activities in and around the hotel.
• Record all equipment and be familiar with the system and functions, resuming the role as the person in charge of the section during the absence of the Call Centre Manager.
• Describe, assign and delegate duties and authorities for the operation of the department at all times.
• Plan and coordinate with the team, ensure adequate resources are available.
• Coordinate with relevant departments to ensure request is followed-up and ensures follow-up procedures are maintained.
• Communicate effectively with the F&B and Culinary teams to ensure in-room dining quality is as per hotel standard.
• Be completely familiar with all emergency procedures and the fire system, ensuring that all Communications team members are familiar with the procedures too.
• Ensure handovers information to the next shift.
• Maintain in-depth technical knowledge and skills required for the job.
• Maintain guest histories to assist with returning guests.
• Attend and participate in regular operational and hotel meetings.
• Carry out any other reasonable duties and responsibilities as requested by the Call Centre Manager.
• Understand the goals of the hotel and the department’s role in achieving them, communicating the goals to the team.
• Understand departmental objectives for self and team, and work together to achieve the goal accordingly.
• Keep the team up to date about departmental, hotel and company activities through regular communication meetings and memos including special events and promotions in the restaurants and bars.
• Be aware of potential highs and lows in the business.
• Complete regular financial and operating reports, as required or requested by the Call Centre Manager.
• Follow company control procedures, controlling costs without compromising standards.
• Keep self-up to date and Introduce appropriate product knowledge courses to the team.
• Understand relevant Health & Safety legislations and their implications on the department’s operation.
• Communicate to the team their responsibilities within Health & Safety, ensuring that safe and healthy working practices are implemented at all times.
• Maintain personal presentation to hotel and Hilton standards.
• Ensure that all reporting and servicing deadlines are met on a timely basis.
• Adhere to the hotel’s security and emergency policies and procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

What we need from you

• A minimum qualification of O levels of equivalent
• At least 3 years of experience in the a supervisory level, including management experience
• Strong sense of responsibility and self-motivation.
• Patient and responsible to solve all problems.
• Able to work under great physical and mental pressure.
• Motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve personal performance.
• Maintain high team focus by showing co-operation and support to colleagues in the pursuit of team goals.
• Must speak fluent English. Other languages will be an added advantage

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

• Identify the needs and desires of the target market through market research
• Conceptualize digital products that meet these needs
• Coordinate with designers, engineers, and other team members to develop the product
• Develop and manage product roadmap, setting and prioritizing goals
• Create and manage the product budget
• Oversee product development stages, including idea generation, design, development, testing, and launch
• Monitor and measure product performance using relevant tools and metrics

• Plan and execute all digital marketing, including SEO/SEM, marketing database, email, social media and display advertising campaigns
• Design, build and maintain our social media presence
• Measure and report performance of all digital marketing campaigns, and assess against goals (ROI and KPIs)
• Identify trends and insights, and optimize spend and performance based on the insights
• Brainstorm new and creative growth strategies
• Plan, execute, and measure experiments and conversion tests
• Collaborate with internal teams to create landing pages and optimize user experience

- Brainstorm for monthly program event

- Ensure a good working enviroment between all management and staff

- Co-operate and assit in day scheduling and planning of daily work

- Co ordinate and ensure all staffs in making adaptions to their work

- Ensure all staffs performances and up to the standard of the company requirements.

- Provide regular progress reports and updates of the premise

- Maintain high level of communication and liasion with all departments level as required

- Ensure club policies and contractual agreement are understood and implemented

- Attend and participate in meetings as required.

Intellimaticz Pte Ltd

Role: Test Manager

Job Requisition Number: JR47127

Job Level: 6-9 years of relevant experience (L3)

Location: Singapore

Job Objectives

Group Technology and Operations (GTO) provides software and system development, information technology support services and banking operations.

We have centralized and standardized the technology components into Singapore, creating a global footprint which can be utilized for supporting our regional subsidiaries and the branches around the world. We operate and support 19 countries with this architecture to provide a secure and flexible banking infrastructure.

Our operations divisions provide transactional customer services for our businesses while also focusing on cost efficiency through process improvements, automation and straight through processing.

Key Requirements:

• Bachelor’s degree or master’s degree in computer engineering or related field.
• Must have oral and written communication abilities for both English and Vietnamese languages
• Proven working experience in test delivery or equivalent role with at least 10 to 15 years relevant experience in large and complex organizations, preferably in Banking and Finance and at least 5 years’ senior manager experience in testing.
• Extensive experience in managing end-to-end delivery of testing services from multiple vendor test service providers.
• Good knowledge in managing data migration projects including conversion testing.
• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• A proven, successful track record of managing shared IT service development and/ or IT Testing Services.
• Demonstrated success in developing highly effective working relationships with internal and external stakeholders to deliver collaboration, partnerships and services.
• Strong domain knowledge on Core Banking, Cards and Secured Loans. Experience in managing testing one or more areas of these domains will be an advantage.
• Strong attention to details, excellent analytical and problem-solving skills.
• Experience in managing multiple external testing service providers.
• Experience in managing multi-cultural, diverse, direct and virtual teams.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc.
• Must display a high level of professional judgment, commitment, integrity, and teamwork.
• Excellent client facing, internal communications skills.Testing or quality certifications, PMP certifications, and Test Maturity Model integration (TMMi) Framework awareness will be preferred.

Technical Skills:

• Proven experience in testing standards, tools, processes & methodologies, frameworks, and various delivery methodologies e.g. Agile, Hybrid Agile and Waterfall, DevOps.
• Experience in various testing tool suites like JIRA, TOSCA, UFT/QTP, Loadrunner/Performance Center, ALM / Quality Center, Selenium etc

Please forward your resume in MS word format to [email protected]

Please do not send PDF Format Resume. Send the following details

1. Notice period

2. Current Salary

3. Expected Salary

4. Visa Status in Singapore

5. Current Location

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.

• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.

• Health and safety of the workforce.

• Carrying out and attaining the mission and the goals of the business unit managed.

• Development of a superior workforce.

• Development of the department.

• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.

• Personal ongoing self-development and personal growth as an employee.

• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.

• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.

• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.

• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.

• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.

• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.

• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.

• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..

• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.

• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.

• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.

• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.

• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.

• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.

• Knowledge of the functions, operation, and mission of the specific department.

• Better than average written and spoken communication skills.

• Outstanding interpersonal relationship building and employee coaching and development skills.

• Management experience in a team-oriented workplace preferred.

• Demonstrated ability to lead and develop a department and department staff members.

• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.

• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.

• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..

• Evidence of the ability to practice a high level of confidentiality.

• Excellent organizational management skills.

Working location : Singapore

Role : Manager

Pass to apply : S Pass

Minimum 5 years of working experience in the restaurant as a manager/manager assistant. Being able to handle customer requirements, solving problems, manage staffs.

Age : less than 45 years old

Language : Vietnamese, English or Chinese

SCOPE

To produce an outstanding guest experience within the outlet concept by managing a service team in cooperation with the culinary team. The insumbent provides a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximizes profit.

OVERALL OBJECTIVES

• Lead the outlet efficiently in cost and expenses, constantly delivering the highest quality as well as driving high top line revenue and profit.
• Supervise the team members on shift. Ensuring that they are well groomed and properly attired to ensure strict adherence to Hotel's standards of quality service
• Build close working relationship and effective communications with culinary team and other departments
• Assist in preparation of the outlet’s budget.
• Conduct monthly inventory of operating supplies and equipment together with the stewarding department.
• Obtain an account for the correct settlement of all sales and be overall responsible for outlet floats when and as required.
• Conduct daily pre-shift meetings to employees on preparation, guest profile, service and menu served.
• Follow food and beverage safety and hygiene policies and procedures.
• Lead the service and act as a role model to the team.
• Ensure a flawless service to the highest standards and as required by the department and the hotel.
• Other ad-hoc duties

REQUIREMENTS

• Warm, pleasant, friendly and confident, with good interpersonal skills.
• Possess good command of English
• Minimum 2 years’ experience in a similar capacity.
• Diploma in Hospitality or F&B Service
• Positive attitude and team player with ability to work independently, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.
• Ability to establish and retain effective working relationships with hotel staff and clients/vendors.
• Familiar with HACCP requirements
• Knowledge of Health and Safety rules and procedures
• Possess strong wine knowledge
• Michelin star restaurant/ celebrity chef restaurant experience beneficial

Job Overview:An IT Operations Manager is responsible for overseeing and managing all operations related to the organization's information technology (IT). This role involves ensuring that IT systems are reliable, efficient, and aligned with business goals.

Key Responsibilities:

• Develop and Implement IT Policies: Create and oversee IT policies and procedures to ensure the organization's technology is reliable and efficient.
• Manage IT Staff: Hire, train, and evaluate IT staff performance.
• Budget Management: Plan and manage the IT budget, optimizing spending and investing in technology that drives business growth.
• IT Security: Implement IT security measures and protocols to protect the organization's data and sensitive information.
• System Maintenance: Ensure the smooth running of all IT systems, including anti-virus software, print services, and email provision.
• System Audits and Upgrades: Conduct regular system audits and software upgrades.
• Collaboration: Work closely with other departments to identify, recommend, implement, and support cost-effective technology solutions.
• Vendor Management: Manage and negotiate with vendors and service providers for cost-effective and quality IT products and services.
• Stay Updated: Keep up with the latest technology trends and advancements to make informed decisions on IT infrastructure upgrades and improvements.

Qualifications:

• Education: A bachelor's degree in Computer Science, Information Technology, or a related field. Some positions may require a master's degree.
• Experience: Several years of experience in IT, with a strong understanding of complex information systems, data centers, network support, system security, and technical leadership.
• Skills: Strong leadership, strategic thinking, and technical expertise. Excellent communication and problem-solving skills.

Job Overview:

We are seeking an experienced and results-driven Sales Manager to lead our sales team, drive revenue growth, and ensure customer satisfaction. The Sales Manager will be responsible for developing and implementing effective sales strategies, mentoring team members, and achieving organizational sales targets. The ideal candidate will have strong leadership skills, a customer-centric mindset, and a proven track record of exceeding sales goals.

Key Responsibilities:

1. Sales Strategy & PlanningDevelop and execute comprehensive sales strategies to meet or exceed company goals.
   Analyze market trends and customer needs to identify opportunities for growth.
   Prepare sales forecasts, budgets, and reports for management review.
   
2. Team Leadership & DevelopmentRecruit, train, and mentor sales team members to maximize their potential.
   Set individual and team performance targets and monitor progress regularly.
   Conduct regular performance reviews and provide constructive feedback.
   
3. Client Relationship ManagementBuild and maintain strong relationships with key clients and stakeholders.
   Address customer concerns and ensure a high level of customer satisfaction.
   Identify and resolve client issues promptly to ensure retention and loyalty.
   
4. Sales ExecutionOversee the sales process to ensure efficiency and effectiveness.
   Collaborate with marketing and product teams to align efforts and enhance offerings.
   Monitor competitor activities and adjust strategies accordingly.
   
5. Data Analysis & ReportingTrack sales metrics and analyze performance to identify areas for improvement.
   Generate regular reports on sales activity, revenue performance, and market insights.
   Leverage data-driven insights to refine sales strategies.
   

Qualifications:

• Education: Bachelor’s degree in Business, Marketing, or a related field. A Master’s degree is a plus.
• Experience:Proven experience as a Sales Manager or in a similar leadership role.
  Strong track record of meeting or exceeding sales targets.
  
• Skills:Excellent communication, negotiation, and presentation skills.
  Strong leadership and team management abilities.
  Proficiency in CRM software and sales analytics tools.
  Ability to work in a fast-paced, results-oriented environment.
  

Key Attributes:

• Results-driven and customer-focused.
• Strategic thinker with strong problem-solving skills.
• High level of initiative and adaptability.
• Strong interpersonal skills and ability to inspire others.

Testing & Commissioning Manager

1. Job Description:

· Developing testing & commissioning plans and procedures for SCADA systems

· Conducting site visits to ensure that SCADA systems are installed according to design specifications

· Conducting testing to ensure that the system is functioning safely and efficiently

· Identifying and resolving issues that may arise during the commissioning process.

· Lead and develop the respective ownership of all activities pertaining to commissioning which will involve partial oversight of project engineers and site supervisors as it pertains to commissioning scope.

· Review and acknowledge/approve on all project documents including design drawings, equipment submittal, specifications, quality control plan and understand project requirements pertaining to start-up and commissioning compliances

· Participate in the key design reviews such as P&ID, Equipment Layout, and HAZOP to ensure that the pre-commissioning and commissioning requirements are incorporated into the design of the facilities

· Schedule and execute all the required inspections and tests are being carried out in accordance with the approved plan and keep proper documentation.

· Liaise and coordinate with system provider, contractors and authorities, to establish the testing & commissioning schedule.

· Organize and lead the integrated test meetings with internal and external parties

· Development of Test & Commissioning Plans and Integrated Test Plans

· Ensuring that all systems and components are tested in accordance with project requirements

· Analyzing test results and identifying any issues or deficiencies

· Working closely with system provider / sub-contractor, design and construction teams to resolve any technical issues during testing and commissioning

· Preparing and maintaining comprehensive documentation, including test reports and commissioning records

· Ensuring compliance with safety regulations and quality standards during testing and commissioning activities

1. Job Requirement:

• Bachelor Degree in Electrical Engineering/Computer Engineering and minimum 3-5 years of relevant working experience in testing & commissioning of SCADA system and building services
• Knowledge and experience of the Rail / Infrastructure Industry
• Experience in developing and implementing testing and commissioning plan
• Extensive knowledge of industrial standards / guidance’s / good practice
• Strong knowledge of health, safety and environmental regulations
• Capable of reading electrical drawings, construction drawings and 3D BIM Modelling
• Good interpersonal, planning, analytical and problem-solving skill
• Able to work independently
• Knowledge in BIM / AutoCAD skills will be an advantage
• Good oral and written communication skills
• Good Microsoft office knowledge and skills

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Responsibilities

· Prospect, build, develop and manage relationships with potential new clients

· Possess good prospects qualification

· Able to collaborate with key stakeholders to develop winning proposals that creates value for the client and respond to RFI/RFQ

· Participate as a key stakeholder in pricing strategy

· Pitch at key events such as trade exhibitions and conferences and solicit feedback and information on market trends, as well as prospect for new clients

· Organise technology demonstration events to showcase capabilities and engage potential customers

· Handle sales cadence where required

Requirements

· Degree in Engineering or Business

· More than 5 years’ experience in Sales and leading a team

· Prior experience in Government sector will be an added advantage

· Good working knowledge of MS Office

· Aptitude in articulating business proposals and plans to key stakeholders

· Hands-on experience with Salesforce software is a plus

· Experience in the homeland borders control, maritime and/or aviation hubs would be ideal

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Lead, plan and drive large scale project that focus on CCTV installation and video analytics islandwide

· Coordinate internal resources and external parties/vendors for flawless execution of assigned

projects

· Ensure assigned projects are delivered on-time, within scope and within budget

· Upfront planning to ensure resource availability and allocation

· Develop detailed project plan to monitor, implement and track progress

· Manage changes to the project scope, project schedule, and project costs using appropriate

verification techniques

· Perform risk management to minimize potential risks. Report and escalate to management when

needed

· Manage relationship with customers and relevant stakeholders

· Develop spreadsheets and PowerPoint to document needs and update

· Perform other related duties as assigned

Requirements

· Degree in Computer Science or related field

· Project Management Professional (PMP) certification is a plus

· Knowledge of Singapore Government procurement and governance processes will be an added

· advantage

· Proven experiences (at least 5 years) in handling large scale projects in ICIT environment and preferably in CCTV/ Video analytics related project

· Deep understanding in Agile development for software products

· Experience with project management software tools

· Excellent working attitude, problem-solving, critical thinking, presentation, and negotiation skills

· Excellent client-facing and internal/external communication skills

· Solid organization skills including attention to detail and multi-tasking skills

· Proficient in planning, managing, delegating, and coaching

· Self-driven; results- and customer-oriented

· Working location is in Jurong East

· Singaporeans only

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

ESSENTIAL DUTIES AND JOB RESPONSIBILITIES

• Retail Sales Development:

Build the sell-out objectives by brand and by category for the area and per door.

Identify and build the yearly sell-out strategy to gain in market share.

Propose and recommend proactively corrective sell-out actions to improve the business and seize potential opportunities.

Be on the floor to drive sales along with Retail Supervisor (in Singapore) and be pro-active in sharing feedback to RM/AM and action plan to boost sales

Build a close relationship with the Perfumes & Cosmetics airport/terminal/store retail management.

Provide monthly sell out reports & analyze POS Performance (Sell Out, market share, share of space, pricing…)

Conduct field analysis: gather and communicate information about our sell out as well as competition activities and make recommendation to the Team

• Management of Sales Force:

Manage >10 BC or advanced BC or specialist with individual and collective meeting, adapting expectation and being fair and motivating in the way they are managed

Recruit, follow, develop, and evaluate BC (& promoters), monitoring their motivation, skills, and performance (quantitative and qualitative)

Create a team spirit getting the right person at the right place at the right moment

Organize their planning and zoning in order to maximize the sell out and profitability

Communicate monthly sales target to BCs and follow-up on their achievement.

Work, implement and follow-up on an incentive plan aligned with the sell-out objectives.

• Brand Image, Marketing & Merchandising:

Visit the POS on a regular basis to monitor stock levels, merchandising displays, product mix and take corrective measures when necessary.

Implement the Merchandising and Marketing strategy: be fully responsible for Merchandising execution, implement the planograms per door according to the agreed assortments, ensure the marketing guidelines are applied.

Ensure all POSM, testers and GWP are ordered on time and in a controlled way with the support of Commercial Executive and Retail Supervisor

Liaise with the contractors on the promotion set up and order transparencies for the POS and promotion sites.

Install new counters ensuring qualitative execution and follow up.

• Animations Management:

Coordinate the animations implementation to achieve the objectives: prepare the brief based on competition activities and field experience, coordinate with the visual merchandising the set-up installation, set the sell-out target with the Senior Retail Manager/ Area Manager and build effective 360 activation plan to achieve the target in respect with the given budget, in charge of animations report.

Recommend extra opportunities to have extra space, visuals, promotion events etc.

• Training:

Collaborate with Regional Train to train BCs on new product, sales techniques, product knowledge, and coach them on performance skills.
Ensure grooming standards, sales techniques, product knowledge are well respected.

Conduct store visits to ensure training & coaching are optimal and identify future training needs.

Assess Beauty Consultants performance on a yearly basis.

Responsibilities

· Prospect, build, develop and manage relationships with potential new clients

· Possess good prospects qualification

· Able to collaborate with key stakeholders to develop winning proposals that creates value for the client and respond to RFI/RFQ

· Participate as a key stakeholder in pricing strategy

· Pitch at key events such as trade exhibitions and conferences and solicit feedback and information on market trends, as well as prospect for new clients

· Organise technology demonstration events to showcase capabilities and engage potential customers

· Handle sales cadence where required

Requirements

· Degree in Engineering or Business

· More than 5 years’ experience in Sales and leading a team

· Prior experience in Government sector will be an added advantage

· Good working knowledge of MS Office

· Aptitude in articulating business proposals and plans to key stakeholders

· Hands-on experience with Salesforce software is a plus

· Experience in the homeland borders control, maritime and/or aviation hubs would be ideal

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Job Objective/s

• Develop and maintain potential supplier relationships with strong focus on a proactive approach to procurement by evaluating and negotiating quotes, proposals, vendor pre-qualifications and contracts.
• Technical interface between suppliers and cross functional stakeholders (Engineering, Operations, Subcon, Marketing and Sales, Quality, etc.) to drive improvements in quality, delivery, and cost to meet business targets and initiatives prepare procurement data for management review.
• You will need to show good knowledge of procurement principles, strong negotiating skills and an eye for detail. You will be supporting multiple internal stakeholders, from a wide spectrum of departments with many and varied needs, in a fast paced demanding environment

Duties and Responsibilities

• Manage procurement staffs and activities.
• Determine specifications and requirements for products and services through communication with internal stakeholders and the department's strategic plan
• Lead regional sourcing opportunities, direct negotiations, analytics, and use market research from internal and external sources to drive sourcing decisions
• Ensure adherence to the policies and thresholds set by the Operations Business Management (OBM)
• Negotiate and implement Contractual agreements in partnership with the internal customer
• Maintain the contract database to ensure compliance and accessibility to review by the internal customer or auditor
• Manage the vendor base to ensure that contractual compliance and financial efficiency
• Continuously review with the Sourcing Team Strategic Plans to better serve the company as a whole
• Build strong and lasting relationships with internal customers and the associated vendor base
• Provide support to the rest of the team to make sure we deliver first class customer service
• Coordinate production material requirements with Merchandising / Operations teams to assure
• Keeps information accessible by sorting and filing documents. Produce and maintain all reports.
• Using the purchaser system collate purchase orders and purchase requisitions in order-to-order materials, goods and supplies and send them to the suppliers.
• Maintain approved Suppliers/Vendors List
• Interact with the suppliers and finance department for orders, delivery, and payment.
• Initiate and drive cost, lead-time and inventory reduction in the commodities assigned.
• Participate in supplier performance review, selection, and qualification to ensure that suppliers are conforming to organizational expectations and requirements.
• Support procurement projects in enhancing process and system.
• Ownership of supply base AVL (Approved Vendors List) and review frequently, especially before adding new suppliers.
• Work with matrix organization esp. Finance and Planning for best cost savings with ladder pricing proposal for management considerations.

Requirements

Minimum Education

• Bachelor in engineering or sub-field of engineering

Minimum Experience

• At least 6 years’ experience in procurement in a manufacturing industry with preference for semiconductor background.

Specific Knowledge / Skills

• Team player
• Experienced administrator in a team-oriented matrix organization.
• Must have proven customer service abilities and resourcefulness in solving problems.

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

Responsibilities

• Prospect for potential new clients and turn this into increased business

• Meet potential clients by growing, maintaining, and leveraging your network

• Research and build relationships with new clients

• Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives

• Participate in pricing the solution/service

• Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion

• Participate and attend functions such as trade exhibitions and conferences, and provide feedback and information on market trends, as well as prospect for new clients

• Organize technology demonstration events to showcase capabilities and engage potential customers

• Present new products and services and enhance existing relationships

• Work with technical staff and other internal colleagues to meet customer needs

• Present and apprise company’s management on sales progress during bi-monthly sales review meeting

Requirements

• Bachelor's degree in Engineering or Business

• At least 3-5 years of sales or marketing experience will be of advantage

• Experience in Defence System will be of advantage

• Good Networking Skills

• Persuasion

• Proposal Writing

• Closing Skills

• Motivation for Sales

• Good Prospecting Skills

• Sales & Biz Orientated

• Identification of Customer Needs and Challenges

• Professionalism

• Microsoft Office (Word, PowerPoint)

• Working location is in Ang Mo Kio

• Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities

· Works on deals assigned by the business development team and supports the pursue and bids process

· Scopes the technical solution required to address customer requirements, assesses customers’ met and unmet needs, and recommends solutions that optimize value for both the customer and the organisation

· Secures input from all necessary solution stakeholders within the customer. Adapts solutions, as necessary, to ensure appropriate support

· Coordinates closely with internal sales, sales support (including with regional & global product team), and service resources to align solution design with customers’ business requirements

· Secures from customer technical staff commitments needed to ensure a deal’s “technical close.”

· Support RFI/RFP’s by creating written Business Requirements into technical proposals that conforms to product solution delivery standards, that encompass regulatory, business, user, functional and non-functional requirements as appropriate

· Accurately defines dependencies, constraints, assumptions and risks

Requirements

· Degree in Engineering

· At least 5 years of Technical Solutions experience and Bids experience

· Working experience with Non-Defence government agencies and Enterprises

· Strong analytical, problem-solving, and conceptual skills

· Good stakeholder management and influencing skills covering colleagues, partners / vendors and project sponsors

· Working location is in Jurong East

· Singaporeans Only

Please submit resumes to [email protected]

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Summary:

Thales is one of the world leaders in the development, production and services of In-Flight Entertainment and Connectivity (IFEC) systems within the aviation industry.

This role is based in our Singapore office, where you will join the APAC Customer Success Team. This is an exciting opportunity to join an energetic team passionate about the aviation industry and dedicated to delivering the maximum satisfaction to its customers be it from a commercial, technical, passenger experience or long-term relationship standpoints.

Responsibilities:

• Gathers market intelligence for current pursuits, develops the forecast and assesses Thales' positioning versus the competition from a commercial, legal, support services and technical standpoints;
• Shares the information collected within the APAC team to collectively define the right strategy to win in the region, in regards of airlines' expectations and the competition's positioning.
• Feedback to the IFE Business Line about information collected from the market ('boots on the ground') and proposes product evolutions in view of meeting current and future needs of the airlines to take a competitive edge.
• Responsible for key accounts, satisfaction and intimacy with Thales: identifies the stakeholders, face-offs, continuously engages with the airline aiming at developing a strong intimacy with its key stakeholders.;
• Identify airlines' pain points, vision, relationships with competition and defines accordingly its strategy to win on each account and campaign/pursuit: face-offs, price to win, target price, required solution, required development, campaign details (T0, A/C deliveries, etc...), timing;
• Builder of the winning offer: leads the capture: drums the beat of the proposal preparation: liaise with the bid team, engineering, legal, finance, support, etc…
• Entertains the gate process in coordination with the VP Customer Success and makes sure to deliver our proposals on time, with the right technical solution and at the winning price;
• Promotes Thales IFEC solutions during trade shows and organize Sr Management Meetings with the BL's Leadership whenever required;
• Accountable for market updates and financial reporting toward the BL;
• Coordinates closely with the AGS APAC Team (support & repairs) to ensure the maximum satisfaction of our customer and building winning new systems + support offers;
• Visit customers on a regular basis and organize demos when relevant;

Requirements:

• Min. Degree in Business or Engineering
• Out-of-the-box thinker
• Entrepreneur mindset
• Able to put customers at the center of her/his decisions
• Able to go the extra mile
• Team-player
• Experienced in aviation industries, airlines background is a plus.

Other information:

• Working Location: Changi
• Working Hours: Monday - Friday, 9am - 6pm

Your main duties are as follows:

• Adhere to hygiene and safety standards

• Take reservations and enquire purpose of visit.

• Present menu and share promotions, specials, and items to customers.

• Take food and beverage orders, repeat orders to guests, and inform guests of the estimated time to serve.

• Oversee a team of servers who are assigned to his/her shift.

• Key orders in the Point-of-Sale system efficiently.

• Process payment and check bills promptly.

• Assist the restaurant manager by getting involved in planning and organizing special events.

• Check food and beverage inventories and stocks in a consistent and accurate manner.

• Complete opening, operating, and closing procedures.

• Handle problems with cashier payments.

• Escalate guests' complaints to the duty manager if unable to conduct service recovery.

• Adhere to the company’s standard operating procedures

• Any other appropriate duties and responsibilities as assigned

Working Hours: 6 days work week, including weekends & PH.

As a member of our Solution Sales team you will have a major impact on our future success. Customer & Industry Workflows (Customer Service Management) is a rapidly growing focus area for ServiceNow. Members of this team will have an opportunity to drive the growth engine for ServiceNow, along with support from the business unit and executive team

ServiceNow is seeking a Solution Sales Executive – Customer Workflows that is a customer facing domain expert, that drives innovative business solutions with our customers

Role

Achieve sales quotas for allocated accounts and/or territory on a quarterly and annual basis by:

• Developing a sales strategy in the allocated territory with a target prospect list, and a regional sales plan
• Being the trusted advisor to the customer by understanding their existing and future Customer Engagement & Operations roadmap to drive the ServiceNow Customer Workflows platform
• Arranging and conducting initial Executive and CxO discussions and positioning meetings; close collaboration with your Solution Consulting counterpart and extended team to deliver ‘art of the possible’ demonstrations showcasing ServiceNow’s Customer Workflows solution
• Sales process management and opportunity closure
• Ongoing account management to ensure customer satisfaction and drive additional revenue streams
• Support the regional ServiceNow partner channels to drive an effective customer experience

Assistant Tax Manager (European MNC)

Our client is a leading International shipping brand and are expanding their team in Singapore.

Key Responsibilities:

Tax Compliance and Reporting

• Manage the preparation and review of corporate income tax returns for international jurisdictions. Ensure compliance with global tax reporting requirements, including CbC (Country-by-Country) reporting and FATCA.
• Assist in the preparation of tax provisions for financial statements, including IFRS compliance.

Transfer Pricing

• Support the development and implementation of transfer pricing policies and documentation.
• Conduct benchmarking studies and ensure compliance with local transfer pricing regulations.
• Collaborate with finance and legal teams to ensure intercompany pricing aligns with global standards.

Tax Planning and Research

• Assist in developing international tax strategies to minimize tax liabilities and support global operations. Research international tax law changes and provide recommendations for compliance and planning.
• Collaborate with cross-functional teams on tax-efficient structuring of cross-border transactions.

Audit and Risk Management

• Support international tax audits, including gathering documentation and responding to inquiries. Identify and mitigate tax risks related to international operations.
• Monitor BEPS-related developments and their impact on the organization.

Collaboration and Support -

• Act as a liaison between regional tax teams and the Global Tax Manager.
• Coordinate with external advisors to ensure timely and accurate deliverables.
• Provide guidance to regional tax teams on compliance and reporting requirements.
• Process Improvement and Technology
• Assist in streamlining tax processes and implementing automation tools.
• Support the integration of tax systems with ERP platforms to improve efficiency and accuracy.

Skills & Experience:

• Bachelor's degree in Tax, Finance, or related field.

• Professional Tax qualification (e.g., CPA, ACCA) is preferred.

• Minimum of 5 years of Tax experience, preferably in the shipping or maritime industry.

• Strong understanding of international and local tax principles.

• Proficient in accounting software and Microsoft Excel.

• Excellent analytical and problem-solving skills.

• Strong attention to detail and accuracy.

• Ability to work independently and as part of a team.

• Excellent communication and interpersonal skills.

Key Responsibilities

Brand Management

• Oversee brand management, ensuring consistent messaging and visual identity across all channels.

Marketing Strategy

• Develop and execute marketing campaigns, including digital marketing, social media, and traditional media.

Public Relations:

• Assist in managing media relations, corporate communications, and corporate social responsibility initiatives.

Content Creation:

• Produce engaging content for various platforms, such as website, social media, and marketing materials.

Event Management:

• Plan and execute events, including conferences, workshops, and exhibitions.

Market Research:

• Conduct market analysis to identify trends and opportunities.

Job Requirements

• Degree in Marketing or equivalent with 3 – 5 years’ relevant experience
• Exposure in the education industry will be advantageous
• Dynamic, independent and creative
• Highly organized with ability to multi-tasked and work in a fast-paced environment with tight deadlines
• Effective people and team management skills
• Proficiency in English with excellent written and verbal language skills. Proficiency in Mandarin an advantage
• IT and internet savvy
• Proficient in MS Office