Information:

Working hours : 5.5 days; Mon to Fri, 8:00am to 5:00pm; Alternate Saturdays

Job Description:

• To lead the Aftersales Service team in achieving the Company’s set goals and ensure that business objectives, KPIs in service delivery, customer service satisfaction, service processes and operating profits are being monitored closely and met accordingly.
• Responsible in achieving monthly budgeted service turnover and operating profit through daily cars intake and operating expenses.
• Ensure that the quality of service and repair work performed daily are closely monitored and to meet the required Principal’s standards.
• Maintain workshop efficiency, productivity and utilization usage for workshop staffs through close monitoring via daily time analysis report.
• Responsible for recruitment and deployment of staff under his charge to ensure that daily operations run optimally.
• Maintain and ensure that the service centre meet the government regulations such as Workplace health and safety of our workshop and frontline employees.
• Ensure Service Centre daily work processes, workshop diagnosis networking, software and equipments are maintained and meet retail standard requirements.
• Determine the degree of efficiency, productivity, utilization rate, service sales turnover, net promoter score (NPS), on a monthly basis by evaluating the time analysis report, management report and VOC report.
• Assess the need to purchase and authorize the ordering of workshop consumable items, tools and equipment.
• Conduct periodical review of the performance of individual staff to ensure that work attitude and performance are in line with the Company’s objectives.
• Propose and take appropriate measures in streamlining work processes and motivate workshop and frontline personnel.
• Maintain and strengthen customer service processes to improve customer satisfaction at all times.
• Develop staff through training, coaching, and mentoring to enhance their performance and build their competencies.
• Conduct weekly and monthly meeting with key personnel to share and feedback from key results for corrective action and continually seek for improvement.
• Build strong rapport with internal and external stakeholders/customers in order to meet the required business objectives and Principal’s targets.
• Build and maintain good relations with National Automobile bodies / authorities and the major competitors for close observation of the service market, its development and trends.
• Develop and promote team spirit within the Aftersales personnel through technical / non-technical training, salary, and condition structure and career system. Ensure all staff has a clear understanding of the company’s direction.
• Setting up and control of proper warranty structures and procedures according to our regulations. Close follow up of cost development in warranty and goodwill. Ensure product campaigns are being implemented and follow through.

Requirements:

• Broad understanding of all aspects of the automotive industry.
• Minimum 5 years of experience in premium brand automotive business
• Minimum 5 years management experience
• In-depth understanding of all aspects of the Aftersales discipline. Service, Bodyshop, Parts, Pre-delivery, Trade Sales and Customer Service.
• In-depth understanding of all aspects of the Principal / Importer and retailer relationship and business practices. (Corporate Identity, resource requirements, customer satisfaction, training, marketing and communications).
• In-depth understanding of key performance indicators in the individual departments and the cross functional drivers of business performance as a whole.
• Result Driven Individual with strong business acumen
• Aggressive and forward thinking
• Ability to analyze and use Financial Reports
• Excellent communication skills, including presentation effectiveness.
• Well rounder conceptualization skills, creative, ideas generator.
• Well rounder personal effectiveness with good negotiation and influencing skills.
• Emphasis on performance, goal and team orientated.

Interested applicants, send in your updated resume by clicking “Apply Now”.

Carol Tan

EA License No.: 23C1894

EA Personnel No.: R24121972

Responsibilities:

• Project Management on all company projects in M&E services design, cost, technical and authority matters.
• Supervise and provide guidance to M&E Project Engineers & Inspector of Works.
• Manage sub-con/in progress production planning & build
• Assess M&E contractors progress and variation order claims
• Review M&E feasibility studies and cost plan from design stage to tender stage.
• Review consultants’ design for compliance of company design requirements on various type of buildings.
• Value engineering on design proposals to optimise the cost and to ensure best practices are applied in the projects.
• Keeping track on variation and claims of contract and cost impact, report information to Project Manager
• Work with QAQC Engineer to ensure quality performance of project to meet client requirement
• Monitoring M&E services variation works and costs during construction stage to ensure within budget.
• Attend client consultant meeting & involve in pre-tender estimation and tender process for award of Contractors.
• Attend meeting with authorities & site coordination between Consultants and Contractors.

Requirements:

• At least 6 years of working experience in High rise building projects
• Excellent interpersonal and communication skills
• Able to lead teams and work across different levels including managing vendors

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

Position Summary

Marketing Communications Manager has overall responsibility for the brand positioning, media relations, events and partnership marketing, database and online marketing for Copthorne King's Hotel Singapore.

Responsibilities

• Assess market opportunities and conduct research to understand customer needs
• Conceptualise and implement marketing initiatives and business strategies to meet company's goals and overall business objectives
• Lead implementation and management of marketing projects to meet critical deadlines and evaluate campaign effectiveness
• Manage day-to-day marketing communications activities including media relations, branding, advertising, public relations and collateral production
• Develop, monitor, and adjust strategic content for channel marketing to drive channel loyalty and business performance and provide critical analysis of strategies, room's statistics and demand factors
• Proactively identify and build new media relations and database
• Provide content creation campaigns for Facebook and Instagram
• Actively engage food and hotel bloggers and journalists
• Update expenses report on a monthly basis

Key Competencies

• Being a self-starter with excellent interpersonal skills, own sound knowledge and good working relations with the media, community and government agencies, collateral productions and advertising agencies
• Able to create and implement successful marketing campaigns
• Strong leadership with budgetary and cost control skills would be essential
• Able to work under pressure in a dynamic environment

Description

The Partnership Manager will be responsible for both demand and supply partnership acquisition. Partnering with companies and executing strategies for new demand and supply partnerships to drive revenue growth and high safety and service levels across MK Global. The Partnership Manager will be working to acquire larger supply partners to manage the Chauffeur jobs. This role will have revenue goals based on maintaining and growing current business as well as securing upsell opportunities and be on the lookout for tenders and any opportunities that will arise. The profitability goals are based on working with high quality and good priced partners. As such, this person will proactively identify, develop, and support revenue and profit growth opportunities while building a relationship of trusted advisor for demand partners and suppliers.

Job Scope

• Build relationships and develop strategies for new supply and demand partnerships
• Identify new sources of revenue generating opportunities with each demand partner and present directly to demand partners
• Identify and onboard new demand and supply partners, including contract negotiation work, technical integration support, and establishing a mutual beneficial relationship
• Daily analyzation of delivery and performance for each partner to maximize success
• Identify new sources of Supply partnership opportunities and grow our fleet together with them to cater to the number of jobs that we have.
• Ability to navigate multiple user interfaces for reporting and supply submissions
• Gather data and present quarterly business reviews for supply and demand partners
• Collaborate with internal teams to develop solutions that will enhance our operational efficiency and improve partnership standards.

Requirements

• High level of Microsoft Excel / Google Sheet and PowerPoint Google Deck experience is required
• Experience in the Chauffeur Drive / Taxi Industry
• Able to work with minimal supervision as well as within a group environment
• Strong communicator with excellent interpersonal skills, negotiation skills and able to handle multiple tasks while working in a fast-paced environment

Responsibilities and Duties

• Manage and lead flavor creation initiatives to meet customers and internal project requirements
• Ability to identify potential risks, gaps etc. and develop creative solutions to address technical flavor issues.
• Proactively evaluate new raw materials and assess potential for future use in creating new flavors, partner with Operations business unit to solve potential manufacturing issues.
• Serve as a Technical expert in flavor creation techniques and provide meaningful input into category initiatives.
• Collaborate with internal and external customers to provide insightful partnership and leverage trusting relationships.
• Detailed knowledge of global R&D scope, projects, timelines, and deliverables scheduling
• Strong understanding of global capabilities, effective global network
• Defines gaps in portfolio and technologies to meet consumer needs
• Active involvement with R&D on regular basis for strategic initiatives
• Leads creative input on major regional and global projects
• Directs technology development and implementation in regional projects
• Manage and resolve key technical challenges with most appropriate resource
• Represents the business unit in senior projects to regional customer
• Strengthen ingredient and process knowledge, internally and externally.
• Understand competition capabilities, defines products gaps to category
• Ability to develops / propose customized training programs for Trainees, Juniors and Flavorists
• Any other ad-hoc tasks by Senior Management (representative/owner of business unit)

Requirements

· Bachelor's/Undergraduate Degree/Diploma in any science discipline, food engineering, food science, chemical engineering with at least 7 years relevant working experience as a hands-on Sensory Scientist / Panel Manager in the tobacco industry or related

· With a proven track record in leading Flavor projects, categories, you possess strong Flavor creation, innovation, and development technical know-how in a B2B or B2C environment. Ideally you should have strong interest in evaluating new raw materials and assessing potential for future use in creating new flavors and also experience in working in a team-oriented environment collaborating with cross-functional teams locally/regionally.

· You are the technical expert to identify potential risks and develop creative solutions to address technical flavor issues.

· You are good in building strong customer relations and capable in leading sizeable technical projects that are either proactive or go to market (G2M). You possess flavor creation techniques with strong familiarity in tobacco/savory products market trends.

· You should be comfortable working in a B2B environment with a positive, self-driven or results oriented attitude. Strong teamwork, customer orientation, project management, effective time management skills with proven ability to oversee all assigned projects and meeting deadlines are highly desirable.

Responsibilities:

• Manage a portfolio of clients, ensuring compliance with tax regulations and providing expert tax advisory services.
• Review and offer recommendations on client agreements or documents to ensure compliance and mitigate risks.
• Identify and assess cross-business opportunities for business development while overseeing tax engagements.
• Evaluate clients' portfolios, offering recommendations and solutions to align with target revenue goals.
• Collaborate with staff, peers, and partners to deliver comprehensive tax advisory services to multinational clients across various industries in Singapore and globally.
• Lead and oversee all tax-related engagements and processes.
• Mentor, train, and develop junior staff members.
• Build and maintain strong relationships with clients, networks, teams, and other service areas.
• Participate in ad hoc projects and tasks as needed by the Partner(s).

Requirements:

• Bachelor’s degree in Accountancy, Finance, or a related discipline, preferably with an SCTP-recognized professional qualification.
• At least 6 years of relevant experience, ideally within a professional services or accounting firm.
• Strong knowledge of Singapore Tax guidelines.
• Excellent project management, leadership, and analytical abilities.
• Effective communication skills, with the ability to engage at all levels.
• Team-oriented, motivated, and committed to career growth and development.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Senior Manager, Plans & Development is responsible for the sensing making of MINDS' strategic and operational environment. S/He plans, implements and reviews MINDS' medium to long term plans & initiatives. S/He is also conscientious in ascertaining and assessing relevant strategic and operational matters that might impact MINDS' business model, modus operandi and strategies, Mission and Vision.

S/He is required to conduct strategic reviews/analysis, study into areas of organisation development, and think tank pieces that will help to reframe and transform the organisation for the future.

S/He may work in various settings within MINDS that pertain directly or indirectly to the organisation's strategic and management planning processes. These could range from Workplan Seminars, Workplan Retreats, Board Meetings, Partnership Engagements, Focus Group Discussions and Senior Management Meetings.

S/He should be proactive, forward looking, conversant in systems thinking and sensitive to the strategic needs of the organisation. S/He should possess strong inter-personal communication and problem-solving skills.

Strategic Planning

• To conduct regular horizon scanning on relevant strategic and operational matters• To plan, conduct and manage FGDs (if needed) and other sensing mechanisms to gain insights, opinions and impressions of MINDS effectiveness in executing its mission
• To sense-make from the data points collected to assess the potential implications and impacts on MINDS, which are to be presented to MINDS senior management team on a regular tempo, annually• To identify key issues and potential ‘Black Swans' from the horizon scanning that could impact MINDS' Vision, Mission, Business Model and Strategic Thrusts
• Undertake evidence-based trials, experiments and projects relevant and when deem necessary for strategic planning
• Conduct research study in various areas of the organisation development (e.g. Knowledge Management, Change Management and etc.)
• Conduct strategic reviews/analysis on the effectiveness of policies and programmes for the organisation (e.g. Data collection, ERM and etc.)
• Produce Think Tank Research pieces that reframes and transform the strategic thinking for the organisation (e.g. Inclusive Living for PWIDs, Independent Living for PWIDs, Funding Models from Care to Development)

Strategic Partnership

• Liaise and collaborate with external agencies as appropriate on strategic matters to raise the standard of service delivery to clients and improve the quality of their lives

Organisation Excellence

• Study and Review into the bimonthly MINDS Monitoring Dashboard to be presented to SMM and Board
• Assist in the development and approval of MINDS Monitoring Dashboard using Data Analytics
• Review and Present MINDS Monitoring Dashboard using Data Analytics to SMM and Board

Culture Building & Planning Cycle

• To design, plan and execute MINDS' Annual Workplan Seminar

• To assist in the design, planning, execution and if needed facilitation of MINDS' management retreats

• Demonstrated experience and skills in strategic planning; analysing, framing, reframing, systems thinking, wide span of perspective, and grounded in options generation

• A minimum of 5 years' experience in strategic planning, risk management and Occupational Health and Safety, or quality improvement

• A relevant degree qualification and/or postgraduate qualification and/or in a related field of expertise

• High level of written and oral communication skills with the ability to communicate with a range of stakeholders

Duties and Responsibility:

- Attend conferences and training as required to maintain proficiency

- Ensure safety compliance and Quality Control

- Follow up master line program and closely monitor site progress

- Lead and manage project team

- Plan construction schedule and oversee implementation at site

- Prepare and review of construction drawings, technical proposal and method statements.

- Liaise and coordinate with client, QS, authorities, subcontractors

- Liaise and meet with client for construction project

- Manage changes to the project scope and project schedule

- Provide for site safety and security

- Report and escalate to management as needed

Job requirement:

- At least 8 years experience as a Construction Project Manager.

- Meticulous with good communication, interpersonal and leadership skills

- Strong technical knowledge and capability to solve site issues

- WSQ RA Leader Risk Management Cert, SMO, BCSS, Work-At-Heigh (Supervisor), Scissor Lift (Supervisor) and Boomlift Certificate (Supervisor) requirement.

E-commerce managers are responsible for the online sales and overall management of an e-commerce business. They oversee the company's online presence, including the website, product selection, and customer experience. They also develop and implement online marketing plans to increase sales and brand visibility

• Website managementEnsure the website is customer-friendly, competitive, and achieves sales goals. They may also oversee digital marketers, web developers, and software developers who contribute to the website's design, structure, and traffic.
• MarketingDevelop and implement online marketing plans to increase sales and brand visibility. This includes analyzing data to optimize sales, developing marketing campaigns, and generating data-driven commercial insights.
• Customer experienceAnalyze customer data and website analytics to identify trends and opportunities to improve the customer experience. They may also ensure good customer service by addressing customer issues and comments in a timely manner.
• Financial managementHelp manage and control expenditures, such as supplies, postage, and utilities. They may also develop financial strategies and plans to maximize the budget, and track expenditures and create reports.
• Order fulfillmentWork closely with demand planning and warehousing teams to ensure smooth order fulfillment. This includes retrieving and filling customer orders accurately and on time, and processing orders through the point of sale (POS) system.
• Devising strategies that harness sales-related insights, prevailing standards, and novel developments to encourage sales in our online store.
• Creating frameworks that transform our social media sites into highly profitable platforms.
• Directing the activities of software developers, copywriters, and graphic designers to ensure careful adherence to predetermined strategies.
• Reviewing the security of checkout pages and payment procedures.
• Creating promotional offers and checking to see that these are uploaded precisely.
• Reviewing copy and legal disclaimers to verify their accuracy.
• Analyzing traffic to inform website maintenance and the effectiveness of marketing strategies.
• Examining sales-related metrics to inform restocks.
• Reporting on the utility of existing and novel strategies.

E-Commerce Manager Requirements:

• Completion of a pertinent sales qualification is preferred.
• Extensive experience as an e-commerce manager.
• Demonstrable track record of devising sales-enhancing strategies.
• Sound knowledge of prevailing procedures and techniques in e-commerce.
• Unmatched supervision, research, and troubleshooting skills.
• Exceptional consulting and quality assurance abilities.
• Ability to tackle the demands of ever-evolving technological implements with ease.
• All Races welcome

BUSINESS DEVELOPMENT MANAGER in Supermarket

Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• All Races welcome
• Day and Night Shift

Overview:
We are a well-established, publicly listed recruitment company based in Singapore. As we continue to expand, we are seeking an experienced leader to head our recruitment services division. The ideal candidate will bring extensive recruitment experience, proven leadership abilities, and a deep understanding of the permanent and/or executive search landscape.

Key Responsibilities:

• Develop and implement a comprehensive strategy for permanent and/or executive search hiring that aligns with company goals and market demands.
• Identify emerging trends and opportunities in the recruitment space to enhance service offerings.
• Lead, mentor, and develop a team of recruitment professionals, fostering a culture of excellence and continuous improvement.
• Set clear performance expectations and provide regular feedback to team members.
• Identify and secure new clients while maintaining strong relationships with key clients by understanding their hiring needs and ensuring exceptional service delivery.
• Oversee the entire recruitment process, ensuring a seamless experience for candidates and clients.
• Implement best practices in candidate sourcing, assessment, and selection to attract top talent.
• Monitor industry trends and competitive landscape to inform recruitment strategies and adjust offerings as necessary.

Qualifications:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• Minimum of 7 years of experience in recruitment service business, with at least 4 years in leadership roles focused on permanent hiring.
• Proven track record of achieving recruitment targets and driving business growth.
• Strong leadership skills with the ability to motivate a team.
• Excellent communication, negotiation, and interpersonal skills.

Roles and Responsibilities

• Create new product and new business related semiconductor field and best suited technical customer support activities by having clear understanding on KYOCERA Corporation Headquarters direction to achieve business expansion in Asia Pacific region.
• Maintain, build and promote excellent relationships with customers top management to develop revenue streams and to understand key requirements.
• Maintain, build and promote excellent relationships with semiconductor related governmental group or associations in Asia Pacific region as one of the representatives of Japanese company.
• Closely communicate and co-work with customers locate in Vietnam, India and Asia Pacific region and catch latest technical trend.
• Manage new design target, target revenue and initiate new development business.
• Preparation of presentation materials of latest technology for customers
• Any other aperiodic assignments which will be within the sphere of the job nature of this role.

Requirements

• 10 years of experience as Technical Engineer with Managerial level in either ceramic or chemical materials industry.
• 5 years or more of experience in :

1. Handling technical topics with multiple regions (Singapore, Thailand, Philippines, Taiwan, Vietnam, India, Malaysia, Japan, Indonesia)
2. Communicating with factory and related departments in Japan.
3. Handling Chemical products (Thermal compounds and die attach pastes) for more than 10 years with the understanding of technical solutions to realize effective technical support to customer, including the knowledge of chemical product design & composition of ingredients.

• Master’s Degree in Engineering
• Conversation and reading comprehension in Japanese is required for the reporting to KYOCERA Corporation.
• Detail knowledge about the market and trend of ceramic package, ceramic substrate and also chemical materials such as epoxy molding compound, sintering paste.
• Professional technical knowledge of chemical materials such as epoxy molding compound, sintering paste which is based on actual experience to provide best matching material to customer.
• Skills to create new design concept and judge development direction of chemical materials such as epoxy molding compound, sintering paste.
• Skills to catch the latest and future technical needs of customers located in Vietnam, India and Asia Pacific region, also handle to effect actual new products which is based on KYOCERA Corporation Headquarters direction.
• Skills of new business support function implementation from technical point of view which can contribute for business expansion plan in Vietnam, India and other Asia Pacific region.
• Customers locate in Vietnam, India and Asia Pacific region, it is required to be able to travel multiple location frequently and communicate with various diversity.
• Good communication skill. Able to convert clear and concise message to the Management, team members / key stakeholders and keeping others informed of the progress.
• Good leadership to lead the design center team in expanding the business, inspiring others, drives progress, decision making, ensuring the success and growth of individuals, teams, and organizations.

Responsibilities:

• Receiving, processing, and organizing shipments and deliveries accordingly.
• Restocking depleted or low shop items and ensuring that the sales floor is organized according to established guidelines.
• Assisting customers in locating desired shop items.
• Informing customers of shop promotions to encourage purchases.
• Performing regular price audits to identify and correct price discrepancies.
• Performing end-of-day cleaning duties, which includes wiping down windows, mirrors, and fixtures as well as sweeping and mopping the shop floor.
• Addressing and resolving customers complaints in a professional manner.
• Processing customer payments using the shop's Point of Sale (POS) system.
• Maintaining an in-depth knowledge of store items to provide advice and recommendations as needed.

Requirements

• Proven retail sales experience.
• The ability to stand for extended periods.
• The ability to use labeling and pricing equipment as well as Point of Sale (POS) software.
• The ability to work in a fast-paced environment.
• Strong organizational skills.
• Exceptional customer service skills.
• Detail-oriented.

You will play a pivotal role in the Heart Protection theme of the National Heart Research Institute of Singapore (NHRIS) at the National Heart Centre of Singapore (NHCS). Your responsibilities will include:

· Leading, executing and managing a public-private partnership programme.

· Initiating and coordinating key processes of the programme in collaboration with Principal Investigators.

· Providing valuable intellectual contributions and strategic insights for the overall programme and its projects.

· Engaging and managing key stakeholders, both internal and external, across hospitals, research institutions, and industry partners.

· Overseeing administrative tasks such as facilitating meetings, managing agreements, generating reports, and budgeting to ensure the smooth operation of the programme

Job Requirements

- Degree in Science, Health Science or its equivalent with a strong background in molecular and cell biology

- Minimum 1 - 2 years’ relevant work experience in healthcare or research setting

- Experience in managing budgets and supervising junior staff

- Relevant project management certification and familiarity with A*STAR reporting requirements would be an advantage

- Demonstrated project management experience, preferably in laboratory and finance management

- Experience in preparing and submitting grant proposals, including knowledge of grant variations, submissions, and reporting

- Able to work independently, coupled with effective problem-solving and organisational skills

- A capable leader who can guide the team, monitor progress, supervise, and manage collaborative research activities

Performance Motors Limited (PML), a Sime Darby Motors Company, endeavours to be the undisputed leader in the automobile industry. As the dealer of BMW cars and motorcycles in Singapore since 1979, Performance Motors has been synonymous with performance and sheer driving pleasure.

Job Description

• Handle calls at all times and charge (wrap up code) accordingly if any
• Act as first point of telephone contact for customer support requests
• Obtain precise customer personal particulars, vehicle registration, car ownership (raise change management form for amendment / update)
• Check for support agreement / warranty validity per local guideline.
• Ensure all inbound/ outbound calls, including customer compliments and complaints logged in CRM system are defined
• Log complete and accurate data within the call logging tool (CRM) and booking appointment (date/time) for all 3 service centres & ensure mobility service are offered to customer at all time
• Provide technical call screening and assign call to the appropriate delivery method and payment type
• Optimise available workshop capacities by effectively assigning work/ cars to each service centres
• Provide customer with call number for follow-up and set customer expectations on the next steps in the service delivery process
• Provide best effort technical advice to customer in a timely and professional manner
• Assist in special product campaign or promotions
• Arrange for airport service, pickup and delivery for customers
• Schedule customers for professional car care services
• To ensure daily service level achievement
• Assist in generating daily, weekly and monthly reports as and when required

Requirements

• Minimum ‘O’ Levels
• Minimum 2 years in Customer Service industry or 2 years in Call Centre support
• Team player
• Good Customer Service and communications skill
• 5.25 Alternate saturday

Sime Darby, ranked No. 25 in the Fortune Southeast Asia 500 list, is the parent company of Sime Darby Motors, a leading automotive player in the Asia-Pacific region. With a presence in nine markets—Malaysia, Australia, China, Hong Kong, Macau, New Zealand, Singapore, Thailand, and Taiwan—Sime Darby Motors is invested across the entire automotive value chain, from assembly, importation, distribution, and retail, to after-sales services and rental. With over 13,900 employees across these markets, we are committed to delivering excellence in every aspect of our business

Job Title: Product Manager – Startup App

Location: Singapore and able to travel

Job Type: Full-Time

Start Date: Immediate

About Us:

We are an innovative startup focused on transforming the way people discover, order, and experience food through our cutting-edge app. We're looking for a passionate and experienced Product Manager to join our team and lead the development of our product roadmap. This is a unique opportunity to shape the future of food ordering, delivery, and discovery in a rapidly growing market.

Job Description:

As a Product Manager, you will play a critical role in driving the success of our app by overseeing its lifecycle from concept to execution. You will be responsible for collaborating with cross-functional teams, defining product features, and ensuring the app meets the needs of our customers. Your deep understanding of the food tech industry, combined with your technical expertise and UX/UI design knowledge, will help create a seamless and secure user experience.

Key Responsibilities:

• Product Strategy & Roadmap: Define and prioritize the product roadmap, ensuring alignment with the overall business goals and user needs.
• Food Tech Expertise: Leverage your knowledge of the food ordering, delivery, and discovery landscape to deliver features that drive user engagement and satisfaction.
• UI/UX Design Collaboration: Work closely with UI/UX designers to ensure the app delivers a user-friendly, intuitive, and visually appealing experience. Proficiency in Figma or similar design tools required.
• Cross-Functional Leadership: Collaborate with engineering, marketing, and operations teams to drive product development and ensure timely delivery of features.
• Security & Technical Oversight: Ensure that the app adheres to best practices in security, user privacy, and data protection. Work with the technical team to ensure scalability and performance.
• Market Research & Analytics: Continuously monitor industry trends, customer feedback, and app performance to inform product decisions and optimizations.
• Agile Process Management: Lead agile product development cycles, managing sprints, user stories, and backlogs to ensure on-time and on-budget delivery.

Required Skills & Qualifications:

• Experience: 3+ years of product management experience, ideally within the food tech, food delivery, or e-commerce sectors.
• Industry Knowledge: In-depth understanding of the food ordering, delivery, and discovery space, including key trends and customer pain points.
• UI/UX Design: Strong familiarity with UI/UX principles, design tools like Figma, and collaboration with design teams to create an exceptional user experience.
• Technical Proficiency: Solid understanding of app development processes, security best practices, and technical requirements for mobile and web apps.
• Security Focus: Knowledge of data security, compliance (GDPR, CCPA), and secure payment systems integration.
• Agile Methodologies: Proficient in Agile methodologies, with experience leading sprints and managing product backlogs.
• Strong Communication Skills: Excellent verbal and written communication skills to effectively collaborate with internal teams and stakeholders.
• Problem-Solving & Analytical: Strong analytical mindset, able to use data and customer insights to inform decisions and optimize the product.
• Start-up Mentality: Ability to thrive in a fast-paced, dynamic startup environment with a strong sense of urgency and ownership.

Preferred Qualifications:

• Experience with food delivery or food discovery platforms like Meituan, Dianping, Agoda, UberEats, DoorDash, GrubHub, or similar.
• Experience with APIs and integrations related to payments, delivery services, and third-party APIs.
• Familiarity with A/B testing, user journey mapping, and product analytics tools.
• Familiar with Asia tech latest trend and information.
• The job require you to travel regular to China and Asean countries.

What We Offer:

• Immediate Start: We’re looking for someone to join the team and make an impact right away.
• Competitive Salary: Neogonitiabke Based on experience.
• Flexible Work Environment: Work remotely, with opportunities for in-person collaboration.
• Growth Opportunity: Be part of an exciting startup with ample room for career growth and development.
• Dynamic Team: Work with passionate, driven individuals dedicated to disrupting the food tech industry.

If you're excited about building a product that changes the way people experience food, and you have the skills and experience we’re looking for, we’d love to hear from you.

How to Apply:
Please submit your resume, portfolio (if applicable),recent photo and a brief cover letter explaining why you're the perfect fit for this role. Include any relevant project experience in the food ordering or delivery space.

You may apply via my career or email [email protected]

Deadline: Applications will be reviewed on a rolling basis. Apply ASAP to be considered.

Duties & Responsibilities

• Overall responsible for general office administration & purchasing
• Participate in management review of system
• Initiate action to prevent non-conformance relating to internal process and systems
• Hands on day-to-day general administrative and office support duties
• Handling business travel matters, and outstation claims for employees
• Organizing company events when required
• Procurement and up-keeping of office stationery and supplies.
• Coordinating with couriers, sorting/distributing incoming letters, faxes, and forms
• Any other ad hoc duties assigned

Requirements

• Bachelor’s degree in business administration or equivalent
• At least 3-5 years of experience in a similar role
• Fluent in written and spoken English
• Well-organized, meticulous, and able to take initiative
• Understanding of confidentiality issues and the use of tact and discretion
• Ability to work independently in a fast-paced environment
• Proficient in Microsoft Office

Responsibilities

• Advise clients on GST implications relevant to their business operations and transactions across various industries, including the financial sector.
• Assist clients with GST registration, exemption applications, and guidance on multiple GST schemes.
• Review and electronically file clients' GST returns.
• Conduct GST health checks, due diligence reviews, Assisted Self-Help Kit (ASK) reviews, and Assisted Compliance Assurance Programme (ACAP) reviews.
• Provide support to clients managing IRAS GST audits and investigations.
• Assist clients in seeking GST rulings from IRAS.
• Support partners in developing the GST practice and participate in ad hoc projects and tasks as required.

Job Requirements

• Bachelor’s degree in Accountancy, Finance, or a relevant discipline, preferably with a professional qualification recognized by SCTP.
• Minimum of 6 years of experience in Singapore GST, ideally within a professional services or accounting firm.
• Strong understanding of Singapore tax laws and guidelines.
• Proven ability to ensure timely execution and delivery of tasks.
• Strong leadership, client management, team collaboration, project management, and analytical skills.
• Excellent communication skills, both written and spoken, with the ability to engage effectively at all levels.
• Collaborative team player with the capacity to handle pressure and manage multiple tasks.
• Motivated, with a desire for career advancement and development.
• SCTP accreditation, such as Accredited Tax Practitioner (ATP) (GST) or Accredited Tax Advisor (GST), is an advantage.

Responsibilities

• Advise clients on both Singapore and international tax matters, helping them understand the pricing impacts of goods and services transactions between related parties and offering guidance on tax considerations in various deals.
• Assist clients in adhering to transfer pricing regulations, designing comprehensive tax and transfer pricing strategies in line with OECD and Singapore transfer pricing guidelines.
• Collaborate with international clients to understand their business models, developing transfer pricing policies that align with these models.
• Conduct functional analysis interviews, benchmarking studies, and issue analysis for the preparation of transfer pricing documentation.
• Identify planning opportunities based on OECD and Singapore TP Guidelines to benefit clients.
• Coordinate with Mazars global network firms to address client issues.
• Oversee regional and/or global transfer pricing projects, ensuring smooth project management and timely delivery.
• Manage and execute transfer pricing audits and other regional TP projects.
• Work alongside staff, peers, and partners to deliver transfer pricing solutions and strategies to multinational clients in the financial services sector, both in Singapore and globally.
• Lead the team through functional analysis, industry research, and benchmarking studies, applying insights to assess client positions and develop effective strategies.
• Guide the team in providing transfer pricing policy advice and preparing documentation.
• Review and offer recommendations on client agreements or documents for compliance and risk mitigation.
• Identify cross-business line opportunities for business development while managing transfer pricing engagements.
• Foster strong external and internal relationships with clients, networks, teams, and other service lines.
• Participate in any other ad hoc projects and tasks as needed.

Requirements

• Bachelor's degree in law, finance, tax, accounting, or a related field.
• Motivated, self-driven, and ambitious professional with 5-10 years of experience in Transfer Pricing, ideally within the Asia-Pacific and/or Europe regions and from a professional services firm.
• Preferably experienced in handling TP matters for Financial Services clients and/or Financial Transactions.
• SCTP accreditation is advantageous.
• Strong leadership, interpersonal, and communication skills.
• Proficient in OECD and Singapore TP guidelines.
• Skilled in delivery management, with a focus on timely execution.
• Proven leadership, project management, and analytical abilities.
• Effective team player with a collaborative mindset.

Executive-Secretary cum Admin Manager

Salary: 5700 – 6000 with AWS and VB

Working day: Mon -Fri

Working Location: Commonwealth

PA support to Executive-Chairman & CEO

· Support EC & CEO on calendar management, coordinate appointments, meetings and teleconferences.

• All necessary travel arrangements and ensuring to adhere to the company travel policy and budget
• Administrative support including filing of expenses claims

- Good initiative and common sense in general housekeeping and operational matters. (e.g. reminding directors to fulfil statutory requirements after a certain corporate action.)
- Demonstrated problem-solving skills and a proactive approach to tasks.
- Excellent multitasking and organizational skills with attention to detail and accuracy, able to prioritize tasks effectively.

Office Management:

· Maintenance and upkeep of the office - Manage subcontractors on maintenance, cleaning etc and coordinate services with building management and/or landlord.

· Manage contract and performance of cleaning contractor, ensure the cleanliness of the entire office.

· To be the person supporting office renovation, relocation, refurnishing if any, including the office space allocation, etc.

· Maintain and the renewal of service agreements for office equipment.

· Supporting in welcoming guests in office, upkeep of the meeting room, pantry telephone and office supplies.

Job Requirements:

· Preferably a minimum of 5 years of experience in the areas of business travel, admin, ops or office management.

· Open to mid-career individuals

· Proven ability to communicate effectively and work cohesively within a fast and high performing team.

· Good eye for details with a “hands-on” and “can-do” attitude.

· Proven ability to work independently and meticulously in a fast-paced environment.

· Positive mind-set with the ability to work with flexibility and adaptability

· Tech savvy with a strong proficiency in MS PowerPoint and Excel skills.

· A good team-player, proactive and self-motivated.

Job Summary:

We are seeking a highly skilled Digital Strategic Transformation Analysis Manager to drive innovation and lead strategic transformation initiatives. This role focuses on leveraging digital tools and methodologies to streamline processes, improve organizational efficiency, and enable data-driven decision-making. The ideal candidate will bridge the gap between business needs and technical solutions, ensuring seamless integration and measurable impact.

Key Responsibilities:

• Develop and implement digital transformation strategies aligned with organizational goals.
• Analyze current processes and identify areas for digital optimization and innovation.
• Conduct market and competitor analyses to inform transformation initiatives.
• Evaluate and recommend digital tools and platforms to meet business objectives.
• Oversee the implementation of new digital systems, ensuring integration with existing processes.
• Collaborate with cross-functional teams to ensure user adoption and operational success.
• Lead end-to-end digital transformation projects, managing timelines, budgets, and deliverables.
• Coordinate with stakeholders to align project objectives with business goals.
• Monitor project performance using metrics and analytics to assess impact.
• Act as a liaison between business units, IT teams, and external vendors
• Communicate transformation strategies, progress, and outcomes effectively to stakeholders at all levels.
• Train and support teams in adopting new digital processes and tools.
• Generate regular reports and dashboards to inform strategic decision-making.
• Identify opportunities for continuous improvement based on data insights.

Qualifications:

• Bachelor's degree in Business Administration, Information Technology, or related field.
• 5+ years of experience in digital transformation, strategic analysis, or related roles.
• Strong analytical and problem-solving skills.
• Familiarity with digital platforms, CRM systems, and data analytics tools.
• Ability to translate complex technical concepts into business solutions.
• Strategic thinker with a passion for innovation and change.
• Strong leadership and team management capabilities.

JOB SUMMARY

We are searching for communicative candidates who are proactive and passionate about company products and the clients they serve. Account Managers will act as a point of contact for their clients. They will build long-lasting, mutually beneficial relationships with their contacts, always striving to find the products which best fit the individual needs of the client. They also aid internal departments by collecting information, such as sales leads or testimonials, assisting in the processing and analysis of client data and complaints, and identifying industry trends.

To succeed in this position, candidates should have exceptional communication, computer, and problem-solving skills. You should be resourceful, analytical, adaptable, and organized with the ability to build rapport with clients.

RESPONSIBILITIES:

1. Prospect, identify and establish new customers.
2. Plan and execute sales strategies to achieve the sales quota.
3. Work with cross-functional teams involving Pre-Sales, Marketing, and consultants to develop integrated IT solutions for both existing and new clients.
4. Effectively manage and drive the sales cycle from prospection through to successful closure.
5. Engage and develop a strong network with decision-makers/key influencers within the customer community and vendor community.
6. Develop long term and trustworthy and collaborative relationships across all levels within the customers’ environment.
7. Ability to build rapport and collaborate with others within the company and externally.
8. Ability to collect, track, and analyze large amounts of data.
9. Adaptability and strong problem-solving skills.
10. Excellent active listening skills.
11. Other tasks and projects as assigned by Reporting Manager or Management.

QUALIFICATION & EXPERIENCE

• Diploma/Degree in IT/Engineer or Business Administration.
• Self-starter.
• Excellent oral and written communication skills
• Energized by customer interaction.
• Ability to build relationship with clients and coworkers.
• Positive problem-solving skills
• Can work in a fast-paced environment.
• Adaptable to change.
• Strong organizational skills
• Sales background preferred
• Creative, energetic and positive

SKILLS AND ATTRIBUTES:

• Excellent interpersonal and communication skills, high adaptability and positive attitude.
• A team player with determination to drive to excel.
• Excellent customer service skills
• Self-motivated with a strong drive to succeed.

Strategic Business Development

• Identify and capitalize on growth opportunities within the advanced manufacturing sector to support business expansion.
• Conduct comprehensive market research to analyze industry trends, workforce skill demands, and gaps in the talent pool.
• Design and execute strategic initiatives to enhance business growth and drive the adoption of training programs.

Client Relationship Management

• Build and maintain strong relationships with key stakeholders, including manufacturing firms, industry associations, and training providers.
• Serve as the primary liaison for clients, addressing inquiries, resolving concerns, and ensuring a positive client experience.

Training Program Development

• Collaborate with Institutes of Higher Learning (IHLs) and industry training providers to develop tailored training solutions that align with client needs.
• Evaluate and update training program content to ensure relevance, alignment with industry standards, and adaptability to emerging trends.
• Monitor the performance of training programs, gather client feedback, and implement continuous improvements.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
• A minimum of 3–4 years of experience in business development, marketing, or related roles within advanced manufacturing or industrial training sectors.
• Proven analytical skills with the ability to interpret market trends and derive actionable insights.
• Exceptional communication, negotiation, and relationship management skills.
• A proactive and results-oriented mindset with the ability to work collaboratively in a team and engage effectively with industry professionals.

• Degree holder in any fields
• Achieve individual sales target and contribute to the store sales target.
• To provide outstanding customer service
• To handle customer’s enquiries and feedbacks
• To perform cashiering, housekeeping duties, display arrangements
• Perform store operation related activities.
• Always maintain the best retail outlet conditions. E.g., cleanliness, safety, security etc.
• Assist Manager with the daily operation.
• Improve Company's operation system together with the management.
• Other duties may also be assigned depending on operation’s needs.