About ALPS

ALPS Pte Ltd, set up in 2018 as part of Ministry of Health’s (MOH) strategic thrust in delivering value-based supply chain solutions to public healthcare.

As the public healthcare supply chain agency, we design and execute a national level end-to-end supply chain

blueprint in partnership with 27 Public Healthcare Institutions (PHIs) in Singapore.

Our employees are key to our excellence – the heartbeat in sustaining our mission, developing new capabilities and re-engineering processes to future-proof Singapore’s healthcare supply chain landscape –making it more sustainable and resilient.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

About The Role

As the Senior Manager, he/ she will be based at one of the Public Healthcare Institutions (PHIs) in Singapore to assist the Site Lead to undertake the portfolio in managing the non-medical team. Leading the team, he/she will be responsible for the Procurement and Contract Management services within the PHI. He/she will work closely with the institution users and ALPS vendors to support the institution’s daily operations for patient care.

Key Responsibilities

• Lead and implement sourcing strategies and supplier initiatives, ensuring accountability for outcomes.
• Provide managerial support to the procurement team, ensuring effective vendor performance and relationships.
• Acquire and utilize domain knowledge in specific categories, guiding category management.
• Review and endorse procurement offers and facilitate their evaluation.
• Ensure unbiased evaluation of procurement products and services.
• Conduct and co-chair evaluation meetings.
• Approve and properly file meeting minutes and documentation.
• Analyze total cost of ownership and drive negotiations for optimal value.
• Facilitate contract negotiations and long-term agreements with vendors.
• Lead negotiations to achieve best value outcomes.
• Manage vendor relationships to optimize performance and compliance with service level agreements.
• Ensure business continuity plans and risk assessments are in place.
• Troubleshoot and resolve requisition process issues and disputes.
• Attend meetings with health institutions to manage critical supplies.
• Lead continuous improvement in sourcing and procurement processes, ensuring uninterrupted supply.

Requirements

• University Graduate with at least 8-10 years’ experience
• Postgraduate with 6-8 years’ experience in procurement and supply chain management, preferably in a healthcare provider’s environment and/or with knowledge in healthcare supplies
• Experience in a supervisory role or leading project across functional teams, procurement cycle and governance in procurement
• Proficiency in using eProcurement tools, SAP MM is advantageous
• Possess strong interpersonal communication, good organisation skills, proactive analytical and negotiation skills.
• Demonstrates sense of integrity and transparency
• Possess excellent planning & prioritisation, judgement and decision making

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your information to potential hiring managers for their consideration. All information will be treated with highest confidentiality.

An exciting career awaits you at ALPS. Join us to embark on a meaning career that brings value and impact to the population. Apply now if that sounds like something you would like to be a part of.

Only shortlisted candidates would be notified.

Joining C&C is a distinctive opportunity to develop your career within a successful organization where everyone respects each other and enjoys working together. We recognize your performance in both tangible and intangible ways, by providing you development opportunities and making you feel respected.

The Opportunity

This position will be supporting the Marketing Function for one of the brands being retailed by Cycle & Carriage. You will work closely with the Brand’s Sales management and Principal to implement the marketing plan for retail of the Brand’s passenger cars and corporate sales, specifically in the areas of advertising & promotion, customer events, direct marketing, customer communications and internal communications. This role, who reports to the Head of Marketing, will plan and execute marketing campaigns, events, ensuring that a smooth execution and operation is always kept up in maintaining high level of customer satisfaction and its ROI is constantly monitored and reported in tandem to all marketing activities. Other key responsibilities will include but not limited to:

• Develop brand marketing strategy and calendar to support product launches, product sustenance and retail campaigns including advertising and promotions, events, digital marketing, social media, PR, CRM and more.
• To work closely with creative agencies, media agency, and internal stakeholders for above & below-the-line communication and collaterals with the objective to drive sales for the brand and its services.
• Adapt global press releases for local PR dissemination and pitch for PR coverage through test drives.
• Possess good marketing eye and judgement, able to liaise and negotiate with vendors & suppliers to ensure quality and budget are always kept in line as planned.
• Analyse performance indices for marketing events and operations. Provides recommendations for improvements when necessary.
• Oversee and manage events held at our showroom and off-site locations, ensuring that the standards and guidelines are constantly being kept in line.
• Keep abreast of the products and market offerings to customise marketing strategies in line with brand image and, targeted consumer groups.
• Build and maintain strong relationship with various stakeholders to ensure smooth execution of projects and campaigns.
• Work with cross-departments to drive enhancement of customer ownership CX experience through our online and offline touchpoints (ie. web, social, app, showroom, etc)

Requirements

• Degree in Business Studies/ Mass Communications / Management or equivalent with at least 5 years of retail marketing experience.
• A good team player who can work in a strong teamwork environment.
• Solid interpersonal and persuasion skills; ability to build relationships across multiple teams as well as with alliance partners
• Self-driven and analytic individual with experience working in a fast-paced environment with tight deadlines.
• Creative problem-solver; resourceful in getting support across functions
• Good project management capabilities: process-oriented with good end-to-end follow-up skills and focus on detail
• Strong Microsoft Office skills (Excel, PowerPoint, Word).

About the Company

A member of the Jardine Cycle & Carriage Group, C&C is one of the leading automotive groups in Singapore. We started out in 1899 as a trader in nutmegs and other sundries. In more than 100 years since, we have grown to become a major player in the automotive industry in Singapore, retailing Mercedes-Benz, Mitsubishi, Kia and Citroën passenger cars and commercial vehicles.

At Cycle & Carriage, it is more than just the recognition we have earned as being the leader in its class. "Exceptional Journeys" encapsulates our passion for our existence. Bringing together high-performing team members and technical excellence to create people-focused experiences that consistently exceed expectations. Whether it is a customer we serve, an employee that we engage, a brand that we carry, we want to support them in creating exceptional journeys for themselves.

We have a constant mission to strive towards being an Employer of Choice in the countries we operate in. Some of our better performing countries have consistently being recognized for commendable people practices such as:

• HR Asia Best Companies to Work for in Asia for 8 years running (2015 - 2019, 2021 - 2023)
• Finalist in HR Excellence Awards 2016 for Recruitment and Leadership Development;
• Winner of Innovative Talent Acquisition Strategy Award in the Annual Jardine Matheson HR Conference 2016
• Winner of Excellence In Innovative Use of HR Technology in HR Excellence Awards 2017
• Merit for Singapore Health Award as awarded by Health Promotion Board
• Jardine Matheson HR Conference 2017, where we clinched the Best Employer Brand, Best Work-Life Balance and Best HR Team Awards.
• Jardine Matheson HR Conference 2018 for Excellence in Employee Transformation
• Bronze Award in HR Excellence Award 2019 for Excellence in HR Innovation

The emphasis on employee experience has been on the forefront of the C&C’s people practices. Keen for a career conversation? Connect with us to find out more.

(You would be notified if you are shortlisted. By submitting your application, you consent to the collection, use and disclosure of your personal data contained in this document by Jardine Cycle & Carriage Limited and its subsidiaries and affiliates, for assessing your career application).

Job Description: Assistant Operations Manager

Overview:

The Assistant Operations Manager will play a crucial role in managing the daily operations of a chain of three eateries in Singapore. This person will assist in ensuring efficient, smooth, and high-quality service while supporting the operations manager in implementing strategies to enhance customer experience, streamline processes, and boost profitability.

Key Responsibilities:

1. Oversee Daily Operations: Supervise restaurant staff, monitor service quality, and maintain operational standards across locations.

2. Inventory and Stock Management: Coordinate inventory orders, monitor stock levels, and manage supplier relationships to ensure smooth operations.

3. Staff Supervision and Training: Assist in recruiting, training, and scheduling staff, ensuring they adhere to operational and service standards.

4. Customer Service Excellence: Handle customer inquiries and complaints, ensuring a positive guest experience.

5. Compliance and Safety: Ensure health, safety, and food hygiene standards are maintained in all locations.

6. Sales and Performance Reporting: Track sales, monitor performance metrics, and prepare reports for management to identify areas for improvement.

Requirements:

1. Experience: At least 2 years of experience in restaurant operations, preferably in a supervisory role.

2. Skills: Strong organizational skills, good attention to detail, and the ability to multitask effectively.

3. Leadership: Proven leadership and team management abilities; able to motivate and guide a team.

4. Customer Focus: Excellent communication and problem-solving skills with a customer-first mindset.

5. Knowledge: Familiar with health, safety, and food hygiene standards in Singapore.

6. Flexibility: Able to work shifts, weekends, and public holidays as needed.

This role offers an opportunity for growth and development within the company as we expand our footprint in Singapore.

About imToken

imToken, a Series-B blockchain technology company headquartered in Singapore, is inspired to make digital life equally accessible to everyone, and we are committed to creating digital wallets that are simple to use, safe and secure for every user.

Since its founding in 2016, imToken has served over 15 million users in more than 150 countries worldwide. Currently imToken supports the management of multi chains, decentralized exchange and DApp browser. In 2020, we established imToken Labs to continue to explore and apply cutting-edge blockchain technologies to drive innovation and growth of imToken in the global marketplace.

A blockchain's value lies in its interconnected nodes. We look for people who are fast learners, self-motivated and value teamwork regardless of role or team. imToken welcomes everyone who joins imToken to bring their unique talents to the team and make the blockchain different!

About the role

We are looking for a Global Business Development Manager who will play a crucial role in the way we expand the business in the Asia and global markets. It is through our media stories and speaking engagements that we can communicate the benefits of our technology, express our values, and inspire confidence in those that may have a use for our services; it is through sponsorship of big conferences; it is through the partnership marketing program and it is through all the innovative ways driven by you.

What you will be doing

• Identify and secure high-potential partners, and build the best partnership opportunities for imToken.
• Accelerate the business development lifecycle by managing a pipeline of inbound and self-sourced leads to identify, engage, and develop relationships with potential partners, including opportunity tracking, calls, follow-up and closing.
• Collaborate closely with imToken product and marketing teams to identify user pain points, address key product gaps, and explore new commercial models to enhance overall business performance.
• Use appropriate interpersonal styles and communication methods to influence and build effective relationships with business partners (including: peers, partner representatives, and alliance partners); building relationships at executive level.
• Work as Partnership Marketing Manager to design and execute marketing strategies and plans in Asia and other identified non-Asia region.
• Intellectually curious; you’ll bring valuable insight to the team and business; Keep studying on industry and competitors, quickly grasp the changes and leverage.
• Monitor new legislation and compliance trends, product opportunities and stories across the globe in the cryptocurrency sector.
• Deliver a great experience to our partners when working with our organization - you will represent our brand and be our partners’ liaison internally

What we look for in you (Company Values)

• Self-motivator: Go beyond job responsibilities and proactively addressing challenges and opportunities.
• Team player: Always connected and communicates openly with respect.
• Fast-learner: Quickly incorporate new knowledge into day-to-day work.
• Intrinsic: Keep things simple and authentic with real purpose.
• Resilience: Deliver values by doing things the right way without taking shortcuts
• Goodwill: Truly care for customers' well-being.

Skills and qualifications

• Minimum of 2 years of experience in the crypto industry in a BD capacity, or a role with similar responsibilities.
• Deep understanding of both blockchain and crypto wallet ecosystem.
• Proven track record in building strategic partnerships.
• Hands-on, flexible, able to work on own initiative.
• Networking aptitude.
• Outstanding communication and interpersonal skills.
• Energy, enthusiasm, and the ability to work closely and effectively with regional team members as required in a fast-paced work environment.
• Excellent communication skills and ability to manage and communicate across a range of stakeholder groups in a timely, professional, and appropriate manner.

What are nice to have

• Existing people networks and resources in the western crypto projects.
• Chinese language skill is a plus.

Established in 2013, MICE Depot specialises in the conceptualisation, design, planning and execution of experiential events and activities, such as conferences, creative insights production and digital broadcasts. Through the years, we have worked with a vast range of clients across various industries and regions, due to our resources within APAC and beyond.

We have garnered decades of collective experience within the industry with a team of full-time talent with project-centric expertise backed by quality-oriented controls and processes. With our dedicated team, we work closely with our clients to ensure that their vision and objectives are our top priority, while providing services that exceed expectations every time.

Follow and visit us at:

Website: www.micedepot.com

Instagram: https://www.instagram.com/micedepot/

LinkedIn: https://www.linkedin.com/company/mice-depot-pte-ltd

Facebook: https://www.facebook.com/MICEDepot

Senior Event Manager

The Senior Event Manager will work on simultaneous projects and is responsible for the overall development, planning, production, operations, execution and delivery of meetings, incentive travel, conferences, exhibitions and special events.

Role & Responsibilities

· Work with clients and internal stakeholders to develop successful and memorable events.

· Develop and present proposals, including timelines, budgets and event deliverables.

· Receive, prepare, and conduct external and internal briefings and work-in-progress meetings.

· Allocate tasks and manage the team ensuring that all timelines, budgets and deliverables are met.

· Facilitate creative direction including digital elements of an event.

· Prepare, present, manage, track, reconcile and report budgets.

· Source, review, recommend and manage venues and suppliers; including client nominated venues and third party suppliers.

· Reconcile and present partial and final billings to clients and from suppliers.

· Oversee the event data management process as well as data integrity, compliance and reporting.

· Ensure client needs and expectations are met or exceeded.

· Provide effective support and mentorship to the team.

· Perform other roles & responsibilities as requested based on business needs.

What You Need to Succeed

· Minimum 5 years of experience in the planning, production, operations, execution and delivery of meetings, incentive travel, conferences, exhibitions and special events(MICE) Industry.

· Diploma or Degree in Event Management or its equivalent.

· Competency in managing clients and suppliers relationships, establishing and maintaining trust and loyalty.

· Ability to identify client needs, apply knowledge and experience to deliver innovative solutions.

· Strong analytical and strategic management skills.

· Strong problem solving skills with an ability to anticipate issues.

· Strong attention to detail and able to work well under pressure.

· Strong ability to manage multiple projects, timelines, budgets and deliverables.

· Ability to inspire teamwork and collaboration.

· Proficiency in Microsoft Office and Google Suite applications.

· Proficiency in data management and compliance.

· Excellent oral and written communication skills

This position is not open to third-party recruiting agencies.

Responsibilities:

• Manage a portfolio of clients, ensuring compliance with tax regulations and providing expert tax advisory services.
• Review and offer recommendations on client agreements or documents to ensure compliance and mitigate risks.
• Identify and assess cross-business opportunities for business development while overseeing tax engagements.
• Evaluate clients' portfolios, offering recommendations and solutions to align with target revenue goals.
• Collaborate with staff, peers, and partners to deliver comprehensive tax advisory services to multinational clients across various industries in Singapore and globally.
• Lead and oversee all tax-related engagements and processes.
• Mentor, train, and develop junior staff members.
• Build and maintain strong relationships with clients, networks, teams, and other service areas.
• Participate in ad hoc projects and tasks as needed by the Partner(s).

Requirements:

• Bachelor’s degree in Accountancy, Finance, or a related discipline, preferably with an SCTP-recognized professional qualification.
• At least 6 years of relevant experience, ideally within a professional services or accounting firm.
• Strong knowledge of Singapore Tax guidelines.
• Excellent project management, leadership, and analytical abilities.
• Effective communication skills, with the ability to engage at all levels.
• Team-oriented, motivated, and committed to career growth and development.

Established in 2013, MICE Depot specialises in the conceptualisation, design, planning and execution of experiential events and activities, such as conferences, creative insights production and digital broadcasts. Through the years, we have worked with a vast range of clients across various industries and regions, due to our resources within APAC and beyond.

We have garnered decades of collective experience within the industry with a team of full-time talent with project-centric expertise backed by quality-oriented controls and processes. With our dedicated team, we work closely with our clients to ensure that their vision and objectives are our top priority, while providing services that exceed expectations every time.

Follow and visit us at:

Website: www.micedepot.com

Instagram: https://www.instagram.com/micedepot/

LinkedIn: https://www.linkedin.com/company/mice-depot-pte-ltd

Facebook: https://www.facebook.com/MICEDepot

Event Manager

The Event & Registration Manager is self-motivated and works on simultaneous projects with the event management team on the overall development, planning, execution and delivery of activations and projects such as events, exhibitions, conferences, creative insights, production and digital broadcasts. He/she is required to manage work with the project team on daily operations and client management.

Role & Responsibilities

To complete individually based on event requirement and scale, on the following:

• Develop and implement registration, accommodation, flights and transportation related strategies from pre- to post-event

• Create and execute proposals with internal and external stakeholders as well as vendors on the event requirements, with high priority on attendee experience and satisfaction

• Implement test plans for website and applications to fine tune elements for a better user experience, and identify and propose solutions for possible logic flaws

• Curate content for use in eDMs or social media copies for event marketing purpose, along with planning, coordinating and implementing telemarketing, email or social media marketing strategies

• Generate high-efficiency report templates (not limiting to Excel and PowerPoint formats) which suit the needs of each stakeholder

• Demonstrate proficiency in handling registration platforms and applications

• Plan and allocate resources for pre-event, onsite execution and post-event, ensuring timely delivery of milestones planned out for each project

• Manage and negotiate contracts for third-party vendors, including but not limiting to registration platform, supplies, hotel accommodation, etc

• Assist in all facets of hospitality requirements for event VIPs and key stakeholders when required

• Perform other roles & responsibilities as requested based on business needs

What You Need to Succeed

• Minimum 3 to 5 years of experience in the MICE industry or related experience

• Candidates with prior experience in events management, platform management and/or customer servicing preferred

• Confident that you are up for challenges (and late nights too)

• Excellent eye for detail and strong analytical and problem-solving skills, as well as a flair in customer servicing

• Ability to work well individually and as a team

• Have the capacity to work under pressure and within tight timelines

• Strong expertise in Microsoft Office (especially in Excel) and Google Suite applications – knowing how to handle large data sheets with the use of technical knowledge is an advantage

• Good command of language (especially in English) be it for written or verbal

Singaporean/ Singapore PR are welcome to apply.

RESPONSIBILITIES

• Responsible for project management of infrastructure services supplied/offered by the Company that include, but not limited to hospital infrastructure, animal facilities, laboratory furniture, and other systems.
• Management of projects undertaken by ITS Science & Medical in Singapore or regional areas.
• Review tender documents and contracts related to the project.
• Plan and prepare schedules for project team at site.
• Attend regular meetings with consultant / client / main contractor.
• Support sales team from time to time.
• Ensure Workplace Safety and Health is implemented at site.

REQUIREMENTS

• Diploma/Bachelor’s Degree in Mechanical Engineering or related Engineering disciplines.
• Experience in ACMV is preferred.
• Preferably with 3-5 years of relevant work experience handling projects.
• Valid Class 3 driving license and personal vehicle will be an added advantage.
• Team player with a great can-do attitude.
• Outgoing personality.

BENEFITS

• Attractive remuneration package
• Career development opportunities

Key Highlights

• Great exposure to the government sector
• Nearest MRT: Toa Payoh
• Working Hours: Mon- Fri (office hours)
• Salary:  Up to $4,300 per month
• Contract Duration: 12 months

Key Responsibilities

• Assisting in developing strategies to enhance engagement and re-engagement, with a focus on organization’s email marketing, particularly the organization's newsletter.
• Identifying media opportunities, developing press releases, managing media at events, and coordinating paid advertorials.
• Organizing and managing a series of youth engagement roadshows across Singapore, including logistics, content creation, and on-site management.
• Utilizing data-driven insights to analyze performance, monitor campaigns, and generate monthly reports to assess marketing effectiveness.
• Leveraging analytics and social listening tools to improve campaign performance and understand youth trends.
• Providing general support for other ongoing tasks as needed.

Key Requirements:

• Degree in Mass Communication/ Marketing or any related field.
• Experience for big scale events, able to also deal with media agencies will be a huge advantage
• Minimum of 4 years of relevant experience in communications or equivalent.
• Familiar with social media and/ or email marketing. Understanding of other digital marketing practices and platforms (eg. SEO, SEM, web analytics, Google Analytics etc.) is a plus.

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team

BGC Group Pte Ltd

Registration No.: R23117645
EA License Number: 05C3053

The upcoming Eastern General Hospital (EGH) seeks to provide excellent healthcare and promote healing that is centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services covering emergency, acute and secondary care. EGH’s vision is to be a great hospital for the community and a great workplace for staff, and it seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

In this role, you will collaborate with the clinical leads and planning teams to support the informatics requirements for ongoing operations and development of new services and capabilities, as well as to promote patient safety and increased productivity. Your responsibilities will include working with internal and external stakeholders to develop the informatics requirements in line with the development of hospital services and operational plans, coordinate workflow simulations based on various scenarios to test new models both virtually and on physical prototypes, develop procurement and resourcing plans to support assigned projects, and support operational readiness, activation and transition (ORAT) plan of the hospitals.

Additionally, you will supervise and ensure effective performance of staff, motivate, and manage staff in the delivery of services as well as to facilitate coordination meetings with various project stakeholders and the reporting to the Hospital Planning Committee.

Requirements

• Bachelor’s degree in Computer Science, Informatics or Engineering is preferred
• Minimum 8 years of related work experience, with at least 2 years in local hospital operations
• Knowledge & skill in project management, demonstrated proficiency in technology implementation strategies, would be a strong advantage
• Ability to manage a high performing team
• Team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willing to think outside of the box
• Able to engage various stakeholders in a fluid environment and a growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Action-oriented, highly motivated and target-focused

Reporting to the Assistant Director / Senior Manager/ Manager, Operations and Operations Development and Environmental Sustainability, you will support the department in streamlining processes, improve operational efficiency, systems, and workflows by integrating environmentally responsible practices into daily operations and the long-term goals and strategies of the institution. You will also drive continuous improvements across the various operational sectors with the aim of promoting, initiating, and implementing initiatives with regards to sustainable practices.

You will support the Assistant Director / Senior Manager/ Manager in the planning, execution and management of Operations Development and Environmental Sustainability requirements. You will lead the section section under your charge in providing support to the respective functions. As the key contact on the ground, you are expected to work closely with stakeholders (both internal and external) to meet requirements and be the effective change agent to implement the change.

Requirements

• Bachelor’s Degree from recognised disciplines
• At least 6 years of relevant working experience
• Working experience in healthcare operations, project management, technology related fields or environmental sustainability would be an added advantage
• Good writing and presentation skills
• Strong interpersonal skills and analytical skills
• Proficient in Microsoft Office (Word, Excel, Powerpoint)

About Us

The Real Madrid Foundation Football & Basketball School is the only major club in Singapore providing both football and basketball training for toddlers, children and youth up to 17 years old. The school seeks to develop players and leaders on and off the field with the methods and inspiration of Real Madrid, the sports club with the largest fan base in the world.

This is an unique opportunity to work with the best technical and business administration team of any sports entity in Singapore, and to learn our proprietary training methodology blending Real Madrid philosophy and modern techniques.

We are looking for energetic individuals who will thrive in a fast paced and exciting environment representing the top football club in the world, and also the top basketball club in Europe. Join the Real Madrid Foundation Football & Basketball School and contribute to creating a positive and enjoyable experience for our students and parents. Apply now and be part of a dynamic team that supports the growth and development of young athletes in Singapore.

Your Role:

The Assistant Manager (Customer Experience) ensures that a high level of excellence is delivered through our communications in a professional and understanding manner. You will be tasked to achieve high customer satisfaction and experience through vital communications with potential and existing customers of our school.

Responsibilities:

• Provide excellent customer experience through key communication with parents, students, and visitors in person, over the phone, and through email.
• Respond promptly to inquiries by providing accurate information about program offerings, schedules, fees, and registration procedures.
• Handle communication with the community in a professional, timely and empathetic manner by responding promptly to inquiries, providing accurate information, and striving to resolve issues to the satisfaction of all parties involved.
• Assist parents with the enrollment process, including completing registration forms, collecting fees, and ensuring all necessary documents are submitted.
• Lead initiatives to handle feedback, concerns, and complaints in a professional and empathetic manner, striving to resolve issues promptly and to the satisfaction of all parties involved.
• Maintain accurate and updated records of student information, attendance, and payment records.
• Create simple but effective communication to improve service excellence.
• Coordinate with other departments, including coaching staff, administration, and facilities management, to ensure smooth operations and address community needs effectively.
• Provide administrative support, such as student profiles, scheduling appointments, preparing reports, and assisting with event coordination and training operations.
• Able to drive and improve service standards through implementation of technology where required.

Requirements:

• Excellent communication and interpersonal skills, with the ability to effectively interact with parents, students, and staff members.
• Excellent written and verbal communication skills.
• Previous customer service experience, preferably in an educational or sports-related environment or retail service industry preferred.
• Strong organizational and multitasking abilities to handle multiple inquiries and tasks simultaneously.
• History with supervisory or managerial role with experience leading a team preferred.
• Proficient computer skills, including experience with Google Applications and customer relationship management (CRM) systems. Understanding of new technology and application of AI to improve service standards is preferred.
• Forward thinking and problem-solving mindset with ability to handle challenging situations with professionalism and diplomacy.
• Passion for customer satisfaction and dedication to delivering high-quality service.
• Flexibility to work during weekends, and holidays as per the school's operational schedule.
• Self-motivated, ability to work collaboratively in a cross-functional team

Our client, a well-established company is seeking for an IT Project Manager (Infrastructure - In-house role) - $ 7,000.00 + AWS + VB / 21 annual leave / Central area

Requirements

• Diploma or degree in IT / Computer or relevant
• At least 3 to 5 years experience leading a small team to run Projects - IT Operation.
• Hands-on experience in management and administration of all tasks assigned related to IT infrastructures including Servers and Network.
• Knowledge in Project Management, Project Tenders, IT budget for IT infrastructure and Vendor Management
• Strong communication and interpersonal skills..
• Independent and team player

Others

• Salary up to $ 7,000.00 + AWS + VB
• Office hours, 5 day work week
• 21 Days Annual Leave
• Central area

Interested candidate can send in your resume (word format prefer) to [email protected]

Job Responsibilities

Reporting to the Executive Director, the primary responsibilities of this role are:

- Participate in the development and implementation of programmes for SCAL's SME companies

- Work with and bring onboard member companies to participate in the programmes

- Collaborate with partners to enable projects, which includes planning, implementation and delivering targetsand outcome

- Help engender transformation, innovation and continuous improvement mindset

- Provide advisory services to members, and will involve in organising and designing survey vehicles such as focus groups, interviews to assess members engagement, ochange readiness or other issues

- Conduct statistical analysis on data collected, interpret findings and present insights that provide meaningful feedback for decision-making and action

In this business-critical role, you will be driving the brand strategy in globally, defining and delivering robust integrated brand initiatives based on in-depth consumer and market understanding, reporting to the Global Marketing Senior Manager. This role is ideal for a proactive individual with a passion for building brands in diverse categories, driving market growth through creativity, innovation and strategic planning.

Responsibilities and Duties

• Responsible for developing, implementing and executing effective brand strategies that drive brand awareness and profitability for categories under the group.
• Accountable for brand concepts, managing the brand’s positioning and messaging and overall identity to maintain a distinct and competitive presence in the marketplace.
• Manage portfolio deployment, campaign translation, local brand management, sharing key market insights to ensuring brand consistency and growth in a competitive market.
• Manage carefully and develop initiatives fit-for-use toolkits and guide local brand team for execution
• Develop and support team in effective and efficient realization of regional brand strategy with strong innovation master plan, and holistic brand campaigns with optimised media mix especially new launches
• Provide technical and commercial support to the marketing team, assisting in solving their technical challenges relating to brand constraints
• Partner with sales teams to ensure strong retail presence and customer satisfaction, analyse data, and recommend action plan to drive brand presence within local markets.
• Stay up-to-date on relevant regulatory and legal requirements for the range of products, ensuring all marketing and product claims comply with industry standards.

Qualifications & Requirements (Education, Experience, Skills, Knowledge, Etc)

• Minimum of five years' relevant experience in brand management, preferably within the FMCG industry with experience in beer or alcohol related products.
• Experience with digital marketing strategies, including social media, influencer partnerships and e-commerce.
• Creative thinker with a passion for innovation and consumer-driven marketing.
• Highly meticulous, independent with the ability to work in a fast-paced environment and manage multiple projects simultaneously.
• Strong creative, organisational, interpersonal skills and ability to multi-task
• Strong understanding of consumer behavior, market dynamics, and trends the product categories.
• Ability to create simple, effective toolkits for brand guidelines, ensuring consistency across platforms.
• Close collaborations with a cross-functional team

Job Responsibilities：

• Generate daily orders, prepare and pack daily orders according to the system, arrange shipping, and update customers on the status of shipments.
• Plan delivery schedule and manage logistics arrangements to customers.
• Handle complex customer issues and escalated complaints/ calls.
• Resolve customers' complaints in accordance with company's policies and refer to respective department heads for unresolved case.
• Follow up with respective departments on status of solutions to customers' request and complaint.
• Prepare monthly reports for manager with regards to the entire department's performance.
• Support sales and marketing team by providing relevant information including customer feedback and sales leads.
• To assist in other activities/functions organized by the Company.
• To attend necessary training and discussion session to improve product knowledge.
• To liaise with other departments and to resolve problems related to inter-department communication and make suggestions on improvements.
• Maintaining high degree of integrity and confidentiality - keeping customers' information confidential at all times.
• Job Requirements:
• Basic computer knowledge: MS Office, MS Outlook and Internet Explorer and others applications.

Additional Work Details:

1. Location - Pacific Tech Centre, Jalan Timor (Accessible via the bus-stops with close proximity to the building. The two MRT stations close to the building are Redhill and Queenstown station).
2. Working Hour: Monday - Friday. (From 10am - 7pm) 1 hour lunch.
3. Saturday Compulsory OT (Alternate) (10-7pm)
4. Package: Basic Salary (44 hours + 4 hours OT - Saturday)
5. Flat Rate SGD20/hour for Saturday OT

Job Type: Full-time

• Pay: From $2800 - $3500 Depending on Experience per month

Schedule:

• Monday to Friday
• Weekend availability
• Supplemental Pay:Performance bonus
• Experience:Customer service: 1 year (Preferred)
• Work Location: In person

SG CITIZEN/PR/LTVP+ Only

As a Customer Service Agent, you are the voice of the organisation, providing customers with a positive first impression. You are to uphold the professionalism when assisting customers in order taking and tracking of deliveries, as well as handling feedback and complaints.

You will be working with various departments to ensure successful delivery for your customers' jobs. You will be able to advise on the diffent types of services available and recommend the one that best fits the needs of the customers.

You must be PC literate and comfortable working in a call-centre environment, and attends to every call promptly and politely, and takes orders and messages in an accurate manner.

~ Customer-oriented mindset
~ Key in orders and help track delivery jobs
~ Handle basic administrative duties
~ Handle guest/customers' concerns and feedback
~ Respond to challenges in service
~ Solve problems and make decisions at operations level
~ Use basic functions and applications of a computer
~ Utilise ERP systems in order management
~ Work in a diverse service environment
~ Work in a team

- Co-ordinating with b2b and direct customers;

- Attend to enquiries via phone, email and walk-in;

- Allocate and assign customer's vehicle rental reservations;

- Counter car rental service deliverance (check-in, check-out, delivery, collection and changeover);

- Provide 1st level of customer handlings on feedback and complaints;

- Proper administration of Rental Agreements, Short-term Contracts and Tax Invoices;

- Reconciliation of Check-In List and rental charges;

- Administer online bookings, cashcard, traffic offences, etc;

- Assist and execute any ad-hoc projects and assignments by direct reports and line managers;

JOB REQUIREMENTS:-
- Minimum "N' or "O" Level or min. 1 year working experience in customer service (Front-facing);
- Basic computer literacy (MS Word and Excel);
- Experience in automotive industry would be an advantage;
- Good communication skills and ability to collaborate.

Job Descriptions

• Lead project team and facilitate their ability to complete the project on time.
• Manage and oversee the day-to-day management of projects and on-site works.
• Responsible for ensuring smooth implementation and monitoring of work progress.
• Supervise workers and sub-contractors to ensure works are carried out as per schedule and in good quality.
• In charge of the planning, assessment and implementation of the whole project safety system and ISO system.
• Communicate and coordinate with clients and consultants, clarify requirement, plan, monitor and control the project, including carrying out implementation of the project.
• Preparation of site progress report and necessary documentation and attend daily site meetings
• Identify and resolve site issues effectively and efficiently.

Requirements

• Degree or Diploma in Mechanical Engineering or its equivalent.
• Minimum 15 years relevant experience with at least 10 years project management experience at local projects.
• Strong technical abilities and interpersonal skills.
• Highly motivated and possess strong leadership qualities and the ability to work independently in a challenging environment.
• Able to communicate effectively at all levels.
• With Good project management skills and strong analytical skills.
• Experience in LTA project

Job Responsibilities:

• Coordinate with government agencies on delivery matters
• Organize daily delivery schedules for in-house drivers
• Collaborate closely with the Sales and IT departments on after-sales issues
• Maintain asset inventory and data records accurately
• Coordinate client relocations and arrange transportation with the in-house driver team
• Schedule IT engineers for on-site cryptographic erasure and verification, followed by equipment collection from agencies
• Prepare and submit monthly reports for each tender
• Send reminder emails to agencies 3, 2, and 1 month prior to the lease expiry to facilitate equipment returns before the end-of-lease date
• Assist with any ad hoc tasks assigned by the Manager
• Manage incoming calls and email inquiries from corporate customers

Requirements:

• Minimum of a Diploma in Business Administration or a related field
• Strong communication skills and the ability to work independently
• Capable of thriving in a fast-paced environment
• Customer-focused and able to interact effectively with various stakeholders
• Enjoys engaging with people and building strong rapport
• Proficient in Microsoft Office applications

About the Company

Tier 1 is the parent company and head office of clinic chains, East Coast Podiatry and Orchard Clinic. Successful candidates will be based at our head office at Lower Delta Road.

East Coast Podiatry is a specialist outpatient service for conservative treatment of the foot, ankle and associated structures of the lower limb. We are a leading private podiatry practice with an international team of podiatrists in four clinic locations of Singapore.

Orchard Clinic focuses on therapies that help with diastasis recti, incontinence, menopause and conditions associated with the pelvic floor region. Our proprietary therapy protocol combined with the latest technologies achieve fast and effective results.

About the Role

The Human Resource Manager will run the HR department in various HR functions, focusing on HR Operations, including recruitment, onboarding, employee relations, and administrative tasks.

Responsibilities

Recruitment and Onboarding

• Draft and post job advertisements on various job boards and social media platforms.
• Screen resumes and applications, and schedule interviews.
• Conduct initial phone screenings and coordinate interview schedules with candidates and hiring managers.
• Onboard new hires, including preparation of onboarding materials and conducting orientation sessions.
• Process and manage work passes

Employee Relations and Offboarding

• Maintain employee records and ensure they are up-to-date and accurate.
• Address employee inquiries regarding HR policies, benefits, procedures and grievances
• Implement employee engagement and retention initiatives.
• Organize staff meetings, training sessions, and team-building activities.
• Offboard hires, including calculation of final pay, conducting of exit interviews, etc.

HR Administration:

• Prepare and process HR-related documents, such as employment contracts, offer letters, and termination paperwork.
• Maintain HR databases and generate reports as needed.
• Support Finance department in payroll calculations
• Assist in the administration of employee benefits programs, including health insurance and retirement plans.
• Ensure compliance with employment laws and regulations.

Performance Management:

• Support the development and implementation of performance improvement plans.
• Assist in coordinating performance review processes.
• Track and document employee performance metrics.

Requirements

• Polytechnic / Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 5 year(s) of working experience in the related field is required for this position.
• Strong understanding of HR principles and practices; Employment Act & MOM regulations
• Excellent communication and interpersonal skills.
• High level of confidentiality and professionalism.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and/or Google Suite (Doc, Sheets, Slides, Forms)
• Detail-oriented with strong organizational and multitasking abilities.
• Ability to work effectively both independently and as part of a team.

As the Asst Restaurant Manager, you shall willingly and diligently carry out the duties assigned to you from time to time, including but not limited to the following:

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• Greet and coordinate the seating of guests, assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the Restaurant Manager about the particular guest’s preferences.
• Ensure guests’ requests are not delayed during the operations of in the Restaurant.
• Record and report all guests’ complaints to the Restaurant Manager immediately.
• Ensure team briefings are carried out before each service period.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalized customer service.
• Handle emergency and difficult situations.
• Adjust any modifications to checks or bills.
• Ensure that the Supervisors & Captains in their sections are able to describe the dishes for the evening and any extra dishes (specials) properly and are well groomed, properly attired and efficient.
• Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant.
• Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in Implementing and developing of training programs.
• Perform miscellaneous job-related duties as assigned.

We are looking for Group Operations Manager for our group of restaurants.

Job Responsibilities:

Achieving Sales Targets

• Ensure that revenue targets are planned and achieved at all times

• Motivating outlets/ staff to exceed targets

• Ensure sales is maximised at all times with great customer service

• Cost management and control to be within the company guidelines as a percentage of sales

revenue

Human Resource

• Support in local recruitment and selection for efficient restaurant human resources. This should

include but not be limited to: Staff recruitment and selection, training, performance management &

disciplinary/dismissal issues as required.

• Maintain cohesiveness of the team to maximise positive teamwork efforts

Operational responsibilities

• SOP development for service & review (opening, closing etc.)

• Timely management updates – Monthly performance, sales & trend analysis, and

recommendations

• Resource management & maximisation - staff costs reduction and maintain

within targets

• Set up audit controls – inventory and restaurant security

• Ensure that proper security procedures are in place to protect employees, customers and

company assets

Service Operations

• Improve average Yield per Customer

• Responsible for ensuring consistent high quality of service

• Co-ordinate Training programme - service quality, menu

• Staff briefings – daily and & monthly (with management team)

Property & Equipment Management

• General maintenance – to ensure that properties are managed properly and always in good

condition

• Equipment maintenance - ensure equipment is adequate for operational needs, is in good

working order and fit for its purpose.

Customer service

• Ensure consistently high quality of customer service in all areas

• Respond to complaints, taking appropriate actions to turn dissatisfied guests into return guests

• Investigate and resolve complaints concerning food quality and service

Basic Marketing

• Activate social media platforms

• Respond in a timely manner (daily checks) on emails and social media platforms

• Ensure websites are updated at all times

• Regular messaging and posting on social media platforms

Events & Promotions

• Engage in local branch promotional activities with customers and media as required

• Assist, advise and manage event operations as and when required

We’re hiring: Assistant IT Manager, based in Singapore

At Aqua Expeditions, we are passionate about providing exceptional levels of service to our guests. We take pride in pampering our guests and ensuring that their time with us creates a trip of a lifetime. The Aqua experience is carefully curated by a team of talented individuals — from onboard crew to reservations staff — who work behind the scenes to guarantee smooth sailing. We are always on the lookout for new team players who share our passion and expertise, to ensure a world-class travel experience. If this sounds like you, apply now and be part of our extraordinary voyage!

OUR VISION: To create and deliver unique and authentic once-in-a-lifetime experiences so that our guests can have enriching memories to cherish for a lifetime.

OUR MISSION: Aqua Expeditions offers customized luxury travel experiences aboard vessels of elegant, contemporary design, centered around immersive culture and wildlife excursions unique to each location, award-winning cuisine by renowned chefs, personalized guest service, and a commitment to community, sustainability and preservation.

4 CORE VALUES:

A: We value AUTHENTICITY, believing in the unique talents of each individual and the importance of integrity.

Q: We aim for QUALITY, emphasizing a service-oriented approach and shared knowledge.

U: We believe in UNITY, and prioritize effective teamwork.

A: We hold deep ADMIRATION and respect for our environment, collaborating closely with local communities to foster responsible practices that protect and conserve nature.

Sounds great – what’s the role in a nutshell?

The Assistant IT Manager will be responsible for overseeing and managing the company’s IT infrastructure, ensuring the smooth operation of all IT systems, and leading various IT projects. This role requires a strong background in project management and vendor management to ensure that all IT initiatives are completed on time, within budget, and meet the company’s standards.

Your passion is:

• Project Management: Lead IT projects ensuring on-time, within-scope, and budget-compliant delivery; develop plans; coordinate teams; monitor progress; adjust as needed; scope and develop business processes.
• Vendor Management: Manage IT vendor relationships and contracts; negotiate agreements; ensure compliance; resolve issues promptly.
• IT Infrastructure Management: Oversee maintenance and security of IT systems; implement policies and procedures; troubleshoot and resolve issues quickly.
• Team Leadership: Lead and mentor the IT team; provide guidance, support, and necessary training.
• Strategic Planning: Implement IT strategies aligned with company goals; stay updated on technology trends; recommend and adopt new technologies to enhance efficiency.
• Others: Provide general IT support; manage ticketing process; code basic functions; develop reporting tools and dashboards; perform data analysis and modeling.

What are we looking for?

• Bachelor’s degree in Information Technology, Computer Science, or a related field.
• Minimum of 3 years of experience in IT management, with a focus on project management and vendor management.
• Strong knowledge of IT infrastructure, systems, and best practices.
• Excellent project management skills, with experience using project management tools.
• Proven ability to manage vendor relationships and negotiate contracts.
• Strong leadership and team management skills.
• Excellent problem-solving and communication skills.

Preferred Qualifications:

• Experience in managing and running projects.
• Proficiency in data analysis tools and software (e.g., Excel, SQL, Tableau)
• Strong analytical and problem-solving skills
• Excellent communication and interpersonal skills

Why You'll Love Working With Us:

• Competitive salary and benefits package.
• Be part of an award-winning, worldwide company at the forefront of technological innovation.
• Collaborate with a passionate and dedicated team.
• Make meaningful contributions that drive our company's success.

Apply Now and Let's Shape the Future Together!

Apply at the link below:

https://aquaexpeditionshr.bamboohr.com/careers/199

You will support the implementation of initiatives aimed at improving patient experience and building a patient-centric culture in NNI. You will also administer the feedback management process, including service recovery and active engagement of patients, caregivers and staff.

Requirements:

• Recognised Degree with at least 2 years of working experience in customer / patient service operations
• Strong command of English and a second language
• Proficient in writing
• Adept in conflict resolution, data analytics and presentation
• Good planning and organisation skills
• Independent, resourceful and able to handle multiple projects
• Excellent interpersonal skills, skilful in managing multiple stakeholders