This position is part of the Rooms Management Team and reports to the Front Office Manager. This position will be managing the overall guests’ experience overlooking and with direct responsibility of Guest Experience and Concierge. He/She will have to ensure that the highest levels of hospitality and service are provided with respect at every conceivable touchpoint and from pre-arrival, arrival, stay-over, departure and post-departure experiences within the hotel. The experience provided by the team in his/her subordination will be the first and last impression of the Hotel.

Responsibilities

• Assist Guest Experience Manager and handles the tracking of service issues.
• Responsible for recognition and engagement of our most valuable guests through delivery of the highest quality stay experience. • He/she manages and coordinates all aspects of guests’ journey: from pre-arrival and arrival experience all the way to the follow up through post-stay feedback mechanism.
• Review Revinate performance and guest feedback daily, identifying trends and areas for improvement on a regular basis and share with relevant stakeholders (at a minimum once a week).
• Set Revinate goals and regularly compare and communicate variances.
• Investigate root causes of repetitive trending issues and recommend and support implementation of resolutions.
• Lead and develop a team of departmental Guest Experience Champions within the hotel to conduct deep dives/self-assessments and identify improvement opportunities and solutions.
• Establish Guest Experiences work groups and committees and co-chair monthly Guest Experience leadership team meetings.
• Work with HR Training Manager in planning and preparing operational guest service training programs. Work with and support Front Office, Housekeeping, & F&B Departmental trainers in training programs.
• He/she directs, implements and evaluates quality of products and services provided to guests.
• Work with Loyalty Program Team to make certain that there is an effective communication and delivery of My Millennium benefits program.
• Analyse, recommend and implement improvement initiatives and innovation.

Qualifications/Experience

• Diploma in Hospitality/Hotel Management
• 5 years of operational experience in a luxury hotel preferred Advanced knowledge and use of Opera PMS

Key Competencies

• Ability to inspire associates to perform their work scope with a high level of quality and integrity Ability to manage projects strategically, while being hands-on and detail-oriented, acting as a catalyst for making things happens Coordinate, communicate and get buy-in from the different stakeholders at various levels Ability to create and lead a guest-centric culture at the property Act as a role-model and inspire behavioral change Be able to lead and foster innovation, appreciate technology and utilize to simplify systems/processes

You will assist and support the acceleration of healthcare transformation by nurturing the innovation culture through designing and strengthening supportive frameworks for healthcare professionals across all domains. You will support the seeding of potential for discovery and innovation through seed funding and pilot grants for healthcare professionals across SingHealth.

You will fuel more ground-up local innovation, inspire ideation and facilitate new solutions to enable innovation to be brought towards actual translation and benefits. You will support the pre-call publicity and administration of grant calls, including the evaluation of projects and monitoring of the projects and fund utilisation to ensure timely reporting of the achievement of project milestones, deliverables and KPIs in accordance to the gift intent.

You will uncover new healthcare synergies by supporting the facilitation process and enabling teams to collaborate with external agencies to participate in joint innovation programmes, research and education initiatives to leverage complementary capabilities outside the healthcare sector and ensure that innovation decisions are translated to strategies and action plans for implementation. This will include supporting the navigation of these projects for resource-matching, collaborators (commercials and Institution of Higher Learnings/Research Institutes), grants etc.

Job Requirements

• Bachelor’s Degree in any discipline with 4 years of relevant experience in a clinical background setting or with experience in clinical research projects and project management in the areas of process improvement, design thinking or innovation projects
• Knowledge and experience in clinical research projects, with the ability to ensure scientific integrity, submit scientific publications and file intellectual property
• Knowledge and skills in project management, process improvement, improvement methodologies and tools and techniques, such as design thinking, lean and Six Sigma, would be a strong advantage
• A professional team player who has demonstrated strategic and analytical skills
• Possess critical thinking skills and able to think out of the box
• Excellent verbal and written communication and interpersonal skills
• Ability to work well with project teams and stakeholders, with dynamic reporting lines and multiple stakeholders
• Must be fully vaccinated against COVID-19

JOB RESPONSIBILITIES

• Management of construction work on soft ground (PVD method).
• Plan and coordinate a project from start to finish, including organising the schedule of work, costings and budget.
• Plan the work and oversee the buying and rental of necessary materials and equipment.
• Manage staff for the project.
• Manage the construction site on a day-to-day basis, including supervising the labour force, checking materials, inspecting work and overseeing quality control.
• Ensure the project is delivered on time, agreeing budgets and monitoring progress.
• Promote and maintain health and safety, including site inspections to ensure safety rules are being followed.
• Write reports.
• Maintain regular communication and attend meetings with clients and main contractor to inform them of progress on the project.
• Deal with any unexpected problems that may occur during the project.

REQUIREMENTS

• Required language(s): English
• At least 3 Year(s) of working experience in the related field is required for this position
• Must have excellent knowledge of PVD method and machines

Working Day: 5.5 days weekly (by roster)

Operating hours: 11am-2:30pm & 5pm-10pm

Working Location: Holland Village or Bukit Timah Balmoral Plaza

Job Description:

• Assist in the daily operations
• Perform outlet opening and closing duties
• Take orders and attend to reservation phone calls
• Maintain cleanliness of service areas
• Perform cashiering duties
• Recommend menu to customers
• Attend to customer feedback and complaints
• Any other duties as assigned by the Manager

Requirements:

• Working experience in F&B restaurants serving western food
• Possess a Food Safety Course Level 1 certificate is advantagerous
• Able to work split-shifts, weekends and public holidays
• Able to work 5.5 days work week

Job Summary

In this exciting opportunity, you will lead and expand a team of web-developers to meet the needs of our growing e-Commerce business through continuous enhancements. You will be the front-line IT support to the e-business team members in ensuring all critical issues are resolved timely.

Primary Relationships

The position reports directly to the Head of IT. Within the organization, this position has primary working relationships with IT Support Team and Digital Sales and Marketing Team at TWG Tea headquarters. Outside the organization, the position coordinates primarily with platform vendors and partners.

Responsibilities:

• Formulate support and development methodologies and enforce conformance by all parties
• Responsible for ensuring on-time delivery of all digital marketing campaigns and initiatives over Omni-Channel platforms and global marketplaces from a technical angle
• Responsible for working closely with e-business team members to transpose digital business needs into action plans, and drive the deliverables to succession
• Generate meaningful insights through data-driven analysis and post-mortem reviews
• Continuous innovation on ways to enhance the worldwide digital presence and customers’ online (UI/UX) experience, social listening, SEO and other digital online
• Lead and coordinate with various departments and business partners/ platform vendors to meet target objectives globally, including make proposals to streamline internal processes
• Responsible for infrastructure scalability and able to cope with seasonable traffic requirements
• Review and manage partner/vendor contracts, ensuring vendors meet their Service Levels
• Build test case scenarios and formulate roll-out plans to ensure quality delivery from vendors, ensure uninterrupted deployment as well as ‘go-live’ strategies

Requirements:

• Diploma/Degree in Computer Science, Software Engineering or related disciplines
• Minimally 3 years’ experience in leading a support and development team
• Must have eCommerce project development and implementation experience using Agile Methodology.
• Good track record of product management and development covering multiple platforms, but not limited to, e-Commerce, m-Commerce/Mobile App, CRM, SEO, Online Marketing etc
• Familiar with maintaining Cloud infrastructure like AWS and Microsoft Azure
• Minimally 5 years’ experience in an eCommerce environment, always updated with digital news preferably in the online luxury space
• Experienced working with online platform giants like Amazon, Google, Zalora etc is a bonus
• Minimally 3 years’ experience in web and Mobile App development, CMS platform management, integrations with databases, CRM and ERP systems
• Possess hands-on skills in web/mobile programming languages like C++, HTML, CSS, Xamarin, React Native on both Android and iOS platforms
• Must have experienced in administrative setup and maintaining CICD using tools like JIRA software management, service management, Github, AppVeyor, Jenkines, Azure Devops, etc
• Must have experience managing source codes and change management using Githubs/ Gitlabs, Bit Torrents, etc
• Ability to be hands-on to guide and mentor the team of developers to collectively meet targets
• Possess outstanding leadership skills with great communication skills to lead and influence multiple cross-functional teams, management and partners
• Energetic, independent and self-motivated individual with good business acumen
• Strong communication skills with excellent command of English
• A plus point to be fluent in spoken Chinese or French (in order to liaise with TWG Tea partners in North-Asia and Europe)

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Reporting to Manager, Clinical Administration Office (CAO), the Assistant Manager will support the various initiatives in clinical services, namely Medical, Nursing and Allied Health.

Your main focus lies in coordinating administrative support to the Domain Heads, Managers, Clinicians, staff and trainees/ students in the delivery of clinical services and care programmes. You will also be responsible in continuously viewing projects to improve patient care and safety and processes to ensure smooth and effective operations and assist in work as and when assigned.

Job Requirements

• Bachelor’s Degree in any discipline
• Preferably at least 6 years of working experience, experience in healthcare setting will be an advantage
• Excellent interpersonal, verbal and written communication skills with the ability to develop and maintain working relationships across organisations
• Meticulous and organised with good planning skills
• Ability to work well in a team and independently
• Proficient in Microsoft Office applications

Key Responsibilities

• Develop the Schedule of Accommodation based on MOH's guidelines and user inputs.
• Engage with various stakeholders including Ministry of Health, MOH Holdings, consultants, contractors, and internal departments to facilitate discussions, workshops, and alignment on project goals throughout concept schematic and detailed design phases.
• Layout Optimization with the company's design principles and care model to optimize the layout of service modules within facilities, adhering to efficiency and service standards.
• Plan for manpower resources and furniture, fixtures and equipment needed for testing and commissioning of new facilities.
• Conduct relevant analysis to garner support from internal and external stakeholders, providing evidence for decision-making.
• Track and monitor infrastructural development progress, plan resource allocation, and facilitate the handover of new facilities.
• Lead feasibility studies and cost estimates for project funding and work plans, aligning with healthcare infrastructure standards.
• Manage infrastructure data and information, providing necessary input for procurement and evaluation.
• Lead procurement and evaluation for infrastructure projects, offering specifications and support as required.
• Perform contract administration and project management throughout project duration, including site meetings, documentation, sign-off, and ensuring quality and timely delivery.
• Oversee the design, coordination, and project management for Alteration and Addition (A&A) work in existing polyclinics.
• Develop proposals and recommendations for management decision-making related to capability development, capacity planning, optimization, and expansion.
• Provide regular status reports and updates on infrastructure projects and strategic proposals to senior management.
• Any other duties assigned by your Reporting Officer.

Requirement

• Degree in Architecture, Building, Engineering, Quantity Surveying, Project Management or equivalent.
• Minimum 5 years of relevant working experience, with a proven track record in polyclinic operations or healthcare infrastructure projects preferred.
• Resourceful and analytical, with ability to synergise data/information to support decision-making.
• Possess excellent written and verbal communication skills, including change and relationship management.
• Independent, self-motivated, and adept at multi-tasking.

We are looking for part-timer (Student preferable) who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

Metizoft is seeking an experienced and highly dynamic Inspection, Survey & Ship Recycling Manager to join our dedicated team, who can make an impact towards a "Greener" future in the maritime and shipping industry. The ideal candidate will be managing a team of inspectors, surveyors and ship recycling specialists in the APAC region. The candidate should have excellent commnication skills, management skills, ability to manage multiple tasks, meeting datelines, and possess the necessary skillsets.

Roles and Responsibilities:

- Managing a team of inspectors, surveyors, admin support, ship recycling specialists spread across the APAC region

- Reports to the Head of Operations

- Ensure all tasks assigned are executed smoothly within the budgeted costs

- Prepare period budgets for the management

- Prepare individual KPIs for the team

- Evaluate and improve existing processes

Requirements:

- Having the Class Societies certificates on Inventory of Hazardous Materials (IHM)

- Having recognised certificates on Asbestos Survey and Asbestos Removal

- Proven track record on undertaking Ship Recycling Projects

- Strong written and verbal communication skills

- Attention to detail and problem solving skills

- Highly driven attitude

- Having a Degree in Marine Engineering or Naval Architecture or equivalent

Metizoft offers attractive package for this role which includes:

- Medical/Dental Insurance benefits

- Mobile phone allowance

- Birthday leave

- Annual wage supplement

Key Highlight:

• Great exposure to the government healthcare operation sector
• Nearest MRT: Outram Park
• Working Hours: Monday – Friday (Office hours)
• Salary: Up to $3,000 per month
• Contract Duration: 6 months

Key Responsibilities:

• Ensure quality and adherence to SOPs for case escalation and case management for organization's programmes
• Assist in training and upskilling of Customer Care agents provisioned for organization's programmes
• Assist to investigated and monitor status of key cases to ensure customer satisfaction.
• Engage with internal stakeholders on review of programme improvements for better customer experience
• Assist to monitor inventory level at Customer Care Centres
• Perform reconciliation of tracker issuance and balance stock records, and to follow-up on all discrepancies.
• Support post app release issues and rectifications, solutioning

Key Requirements:

• Only Singaporeans
• Degree in any related field.
• Experience in customer service/customer care is an advantage

Interested candidates please click "Apply Now". We regret to inform you that only shortlisted candidates will be contacted for further discussion.

Venice Kang
Outsourcing Team
BGC Group Pte Ltd
Registration No.: R23117645
EA License Number: 05C3053

Job Description

· Arrange and schedule in all assigned on-stage performances of the company

· Attend and arrange for rehearsals and work with other performer

· Work with performers to fine-tune performance

· Keep and update weekly routine performances

· Assist the performer in selection for optimal performance standards

· In charge of the admin of the performer including reporting to the management

· Need to manage the staff and assist the management in handling all the issues of the performers

· Attend monthly meetings pertaining to stage performance matters

Requirements

· Ability to communicate well with staff/ performer from East Asia

· 2 to 3 years’ experience as Performing Artiste Manager or related manager

· Able to communicate well with the performers

· Has experience as Performer is a plus

· Knowledge of Mandarin Pop or Jpop Kpop is advantageous

· Strong stage experience

Job Highlight

Salary: $4000 - $7000 (commensurate on experience)

Contract: 8 months

Working Location: Nearest to Labrador Park MRT

Working Hours: Monday to Friday, Office hours

Job Descriptions

• Plan and execute initiatives to engage public officers who are enrolled in data science & AI training course(s) and ensure continuous and impactful contribution from the community.
• Plan and manage AI training courses through working closely with technical officers to design the curriculum, engage participants and monitor course performance.
• Execute and manage engagement programmes aimed at driving Generative AI adoption across the Government organization.
• Develop training courses, workshops, and learning materials that support both the basic Data & AI literacy and applied proficiency skills from basic to expert level in the areas of AI, Machine Learning and Data Science, in partnership with industry and academic partners.
• Track and analyse the post-training feedback from internal training and external partners’ training for management reporting and improvements.
• Review and propose updates to Data & AI competency frameworks and training roadmap for public officers.
• Ad-hoc review of Data & AI products or external trainings to provide inputs to other initiatives (e.g. Bulk tender), team members or partners.
• Provide technical advice to the team on areas such as data pipeline automation, data analysis and visualisation.

Job Requirements

• Only Singaporean need to apply.
• Degree/ Diploma in Informatic Technology/ Computer Science/ Data Analytic or equivalent field.
• Relevant experience in Data Science / Analytics / AI work, IT consulting/project management, business analytics, or training/lecturing is an addition
• Excellent in public speaking and engaging stakeholders.

Interested candidate please click ‘Apply Now’. We regret to inform that only shortlisted candidates will be contacted.

Yee Kar Seng

Outsourcing Team

BGC Group Pte. Ltd.

EA Registration No.: R22107286

EA License Number: 05C3053

Job Description

Permanent position

Working Location: City Hall/Raffles Place MRT

Working Hours: Mon – Fri (8.30AM – 6.00PM)

Job Scopes:

· Plan, create, and implement marketing strategies through positionmaking, applications of brand identity and integrated publicity campaigns

· Establish forward-looking goals for channel and content management on owned platforms, media purchases, and partnerships for cross-marketing both local and globally – to provide quarterly updates on results, data and insights for evaluation

· Creative and media agency management to deliver results aligned to campaign objectives

· Ensure consistency in the tone of voice, as well as look and feel of related content/creative deliverables

· Plan and execute the digital strategy, as well as evaluate initiatives to assess and deliver a more seamless and integrated experience of content

· Track new and emerging digital platforms, approaches, or resources that are relevant

· Stakeholder, agencies, tech and digital vendor management to ensure that business needs are achieved

· Prepare and manage workplans and budgets

Job Requirements

· Minimum Degree holders in marketing or relevant fields

· Working experience in marketing, content creation, or any relevant experience is a plus!

Interested candidates, please click “Apply Now” or send your resume to [email protected]

Afiq Alwi

Outsourcing Team

BGC Group Pte Ltd

Registration Number: R22107714

EA License Number: 05C3053

Operations:

· Provides courteous services to guests and responds efficiently and tactfully to guests’ complaints, requests and enquiries.

· To develop and maintain close business contact with house guests and to provide personalized service whenever possible

· Handle cashiering functions and adhere to the Front Office Standard Policies & Procedures

· Maintain good guest relations with in-house guests at all times.

· Handle guest feedbacks promptly according to established procedures and report to supervisor for further follow up when necessary. Glitch reports are to be written when necessary.

· Ensure guest room security, emergency and fire procedures

· Be familiar with hotel facilities and functions as well as major city attractions and events; provide guests with accurate information as requested.

· Ensure a professional and courteous working relationship and maintain an effective flow of communication with all hotel personnel.

Guest Services:

· To provide guests with access to hotel services, forward in-room meal requests, and ensure that mail, faxes, and packages are delivered in a timely manner.

· To deal with irate guests and find ways to resolve issues to the guest's satisfaction.

· To serve as concierges, assisting guests with ground transportation, restaurant or entertainment reservations, and providing other information about the locale.

Experience:

· Experience in Guest Services, with a strong knowledge of Calgary and surrounding areas

· Exceptional interpersonal skills to enhance the service standards throughout the operation

· Good communication and time management skills

· Able to organize, plan ahead and manage workload

· Preferably 1 year of Front Office experience

We take great pride in delivering impeccable hospitality at the Hotel Miramar Singapore. Our well-equipped hotel is dedicated to providing modern, comfortable living and unparalleled friendly service. Our exceptional location is also one of the many reasons people choose to stay with us. We offer opportunities for career stability and advancement. We welcome you to join us!

The ideal candidate is a motivated, well-organized individual who has a deep understanding of prospecting and developing strong relationships with customers.

Job Description :

• To perform check-in and out duties
• To handle guest's requests and feedbacks in a professionally in accordance to the Hotel's operating standards
• To manage guest requests and enquiries professionally
• To perform cashiering duties and check all guest's bills before presentation to guest upon checking out
• To assist in the incoming calls efficiently and to connect to the respective guests or department
• To assist on the wake up calls
• To ensure effective communication via daily briefings
• To work closely with other departments and co-workers as part of our team
• To fulfill any other duties assigned to him/her

Requirements:

• Singaporeans only
• At least 1 year experience in a similar capacity in the Hospitality industry
• Minimum GCE 'O' Level or equivalent
• Knowledge in Opera PMS is preferred
• 5 days work week (on rotating shifts & able to work on weekends/Public Holidays

HOW TO APPLY:

We want to hear from you! Interested candidates are invited to email your updated resume by 29 Feb 2024.

*Ensure your resume provided to us does not contain your full NRIC number during your job application. Only short-listed candidates will be notified

Join the Bacha Coffee team

Great ideas start with coffee, Bacha Coffee starts with you. We are headquartered in Singapore with coffee rooms and boutiques in Europe and Asia currently. We are expanding aggressively to achieve a worldwide presence in the upcoming months...

Bacha Coffee specialises in 100% Arabica coffees and provides customers with a unique opportunity to travel the world through their cup by exploring harvests from over 30 of the most well-reputed coffee producing countries. Even our distinctive fine blended, fine-flavoured and naturally decaffeinated coffees are produced using only 100% Arabica beans to give coffee lovers the widest choice, without ever sacrificing quality or flavour.

The qualities that have made Bacha Coffee a legendary brand around the world also make us a great place to work: innovation, creativity, passion, and excellence.

Job Description: Assistant IT Manager

Responsibilities

• Analyse business, work with key business stakeholders to incorporate IT applications and operation processes with technology solutions.
• Project management, tracking, monitoring and status reporting to stakeholders. Defining deliverables, resources and workplans for projects. Ensuring the timely delivery of projects.
• Assist the department head in organising, planning and implementing IT strategies.
• Ensure that all networks (including internet and wireless), systems, security and application infrastructure are running efficiently.
• Responsible for tasks related to IT operations, governance and risk management.
• Manage a team to ensure smooth running of daily IT operations, ensuring timely resolution of issues, fulfilment of requests and provision of IT related information.
• Manage vendors and suppliers to ensure deliverables, cost effectiveness and timeliness of services/ products.
• Any other duties assigned.

Requirements

• Relevant working experience with IT Infrastructures and application support.
• Experience in Point of Sales (POS) and ERP systems like SAP and Navision/MS Dynamics is preferred.
• Strong technical skills and knowledge in IT infrastructure areas which includes Microsoft 365 Implementations and Deployments, Directory Services (e.g. Microsoft Active Directory), messaging and collaboration technologies (e.g. Microsoft Teams), Network infrastructure (e.g. LAN and WAN network routing). Familiarity with Microsoft Azure, AWS cloud infrastructure would be advantageous.
• Experience in setting up ticketing systems like JIRA, DevOps, etc
• Candidates proficient in Mandarin and French are preferred to support openings in North Asia and Europe.
• Process-oriented and good problem-solving skills.
• Excellent organisational skills, meticulous and attention to details.
• Ability to manage multiple tasks and support different projects simultaneously and respond to changing deadlines and priorities.
• Performance-driven balanced with ability to collaborate effectively in a cross-functional team.
• Good interpersonal and communication skills, meticulous, proactive, demonstrates ability to achieve results, excellent customer handling skills and teamwork.

Bacha Coffee is an equal opportunity employer. Only shortlisted candidates will be notified.

JOB DESCRIPTION

Ensuring company policies are followed.

Optimizing profits by controlling costs.

Hiring, training and developing new employees.

Resolving customer issues to their overall

satisfaction.

Maintaining an overall management style that

follows company best practices.

Providing leadership and direction to all

employees.

Ensuring product quality and availability.

Preparing and presenting employee reviews.

Working closely with the store manager to lead

staff.

Overseeing retail inventory.

Assisting customers whenever necessary.

Organizing employee schedule.

Ensuring that health, safety, and security rules

are followed.

Taking disciplinary action when necessary.

Ensuring a consistent standard of customer

service.

Motivating employees and ensuring a focus on

the mission.

Completing tasks assigned by the general

manager accurately and efficiently.

Supporting Maintaining merchandise and a

visual plan.

Maintaining stores to standards, including

stocking and cleaning.

management as needed.

JOB REQUIREMENTS

2+ years retail experience in a leadership

capacity (e.g. management, shift leader, etc.)

Bachelor’s degree or equivalent experience

Familiarity with fashion trends and styles

Ability to effectively train and motivate sales

associatesExcellent organizational, problem-solving,

project management and communication skills

Willingness to show leadership and guidance

from the floor

We are looking for part-timer who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

This pivotal role entails spearheading the acquisition of new sales for MM TRADING HUBBIE PTE. LTD. The Sales Manager is entrusted with the responsibility of identifying, engaging, and converting prospective clients into new sales within the wholesale vegetable market. Through strategic planning and effective outreach, they play a central role in expanding the company's customer base in the wholesale vegetable sector. Moreover, the Wholesale Vegetable Sales Manager is dedicated to delivering high service standards, addressing customer inquiries, and ensuring their needs are met promptly.

Individual Responsibilities:

-Act as the primary point of contact for all customer account-related inquiries, ensuring prompt and accurate responses to their needs.

-Foster lasting client relationships through consistent delivery of exceptional service and a genuine commitment to satisfaction.

-Carry out post-sales activities, proactively identifying opportunities for cross-selling and upselling company products and services to existing clients.

-Advocate for clients' interests by collaborating with internal departments, ensuring a clear understanding of their requirements and seamless service delivery.

-Stay informed about the latest company products and services, evaluate their competitiveness in the market, and maintain a comprehensive understanding of industry trends. Provide clients with informed recommendations and insights based on this knowledge.

Requirements :

1. Full knowledge of company products and services, competitive landscape as well as market and industry trends

2. Good knowledge of client account management and the ability to build long-lasting relationships with clients

3. Excellent listening, communication, and presenting skills. Ability to articulate well on products and services.

Job Description:

1. Manage team of sales representatives.

2. To train sales representatives on sales techniques and accompany new representatives on sales calls in order to mentor them.

3. Supervise medical reps on the field to develop and improve selling skills.

4. Build strong rapport with the key account customers and its stakeholders and ensure successful execution of sales and marketing activities in respective key accounts.

5. Identify the key accounts’ potential and work with marketing to grow the sales in the key accounts.

6. Plan and execute sales penetration and promotion campaigns.

7. Effective management of key account customers in General Surgery, Oncology and Rare Disease.

8. Drive the product listing process in key accounts and follow through every stage/process to ensure successful listing in timely manner.

9. Responsible for effective promotions, planning, proposals and execution.

10. Conduct CMEs, round table meetings and other activities to constantly engage the stakeholders of the key accounts.

11. Execute sales and marketing strategies to achieve sales targets.

12. Obtain latest market information from time to time and add value to marketing plans to gain competitive advantage.

13. Identify new business opportunities and create new customers.

14. Service existing accounts, obtain orders, and create new accounts by planning and organizing daily territorial planning.

15. Conduct sales presentations and prepare sales weekly & monthly reports.

Requirements:

1. Bachelor’s degree in science-related disciplines.

2. Experience in sales team management.

3. Above 5 years of sales experience in pharmaceutical industry, particularly specialty care sales experience. Experience with Oncology products is an added advantage.

4. A commercially acute and customer-focused individual with a solid sales track record.

5. Strong negotiation and business partnering skills with ability to manage and negotiate with key decision makers in the hospitals. Experience in handling specialist and key stakeholders in both Private and Government hospitals is required.

6. Highly dependable and able to work independently.

7. Able to work independently with minimum supervision.

8. Candidates with a Class 3 valid driving license and a car would be preferred (Transport allowance is provided).

9. Self-motivated and results oriented.

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• Preferred 2 years of sales experience (Prior experience in construction or finance industry will be a bonus)
• Experience in System Integrator environment
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

Job Summary:

This is an exciting role for the right talent who is passionate about technology and being at the forefront of innovation to bring about greater value to our customers. You will work on security services with heavy emphasis on Smart Nation-type tech applications, cloud and industrial internet-of-things.

Our services are designed to be disruptive and go against the conventional security service norms. Therefore we require a dynamic sales talent with strong entrepreneurial spirit that can pass on their enthusiasm to change the mindset of our customers.

Having experience in security will be a bonus but it is not a mandatory requirement. Attitude and willingness to learn are more important qualities to us. Applicants with experience doing cold-calls and cold approach (e.g. insurance or property selling) are welcome to apply.

Job Responsibilities:

• Leads generation and opportunity development
• Contact and pitch to customers to achieve sales targets
• Build strong and long term customer relationship
• Management of key accounts
• Development of new sales from new or existing customers
• Collaborate with internal teams for solutions
• Ensure prompt pre and post sales experience of customers
• Bi-Monthly educational session with customer groups
• Meeting the performance KPIs

Job Requirements:

• 2 years experience in project sales
• Experience in handling sales to MINDEF accounts will be an advantage
• Good interpersonal skills
• Systematic approach to opportunity development
• Proven ability in developing new sales
• Good experience in current account management and negotiation
• Energetic, dynamic, independent and driven

Key Responsibilities:

• Develop and execute effective sales strategies to promote Azure and AI solutions to new and existing clients.
• Identify and target potential clients, understanding their business needs and how our solutions can add value.
• Maintain a deep understanding of Azure services and AI technologies to effectively communicate benefits and features to clients.
• Collaborate with the technical team to tailor solutions that meet client requirements.
• Negotiate contracts and close agreements to maximize profits while maintaining customer satisfaction.
• Keep abreast of new product launches, industry trends, market activities, and competitors.
• Prepare sales reports and forecasts, providing insights to the management team.
• Attend conferences, meetings, and industry events to build a network and represent the company.

Qualifications:

• Bachelor’s degree in Business Administration, Marketing, Computer Science, or related field.
• Proven track record in sales, specifically in cloud solutions and AI technology.
• Strong understanding of Microsoft Azure and AI platforms and their application in business contexts.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to articulate complex technical concepts to non-technical clients.
• Self-motivated with a results-driven approach.
• Aptitude in delivering attractive presentations.

We are looking for part-timer (Student) who can cover during the period below:

• 6 days training in January
• 28 Feb - 08 Mar

Job Scope:

• Manage customer enquiries through telephone, email and social media support
• Provide before and after sales service and consultation to all potential customers
• Prepare quotations, invoice generation and payment collections
• Supports daily operations from time to time
• Other adhoc duties as assigned by superior

Job Requirement:

• Customer service focus and deliver professionally on brand experience
• Friendly and pleasant disposition, self-motivated and service oriented mindset
• Strong communication and interpersonal skills
• Attention to details, excellent team player and able to multi-task in a dynamic work environment
• Good administrative and organizing skills
• Proficient in Microsoft Office (Excel, Words)
• Sitelink knowledge a plus
• Minimum Diploma with at least 2 years of sales and customer service experience

Part-time Salary: $12.00 - $14.00 per hour

A glimpse of what you’ll do:

• Conduct Cyber risk assessments for IT Systems.
• Conduct Compliance reviews for IT Systems (Policy compliance).
• Conduct Security architecture review and recommend controls.
• Conduct Thematic assessments for Cyber hygiene of IT systems.
• Conduct Artefact validation for assessments and audits to ensure issue resolution is effective.

What you’ll need:

• Bachelor's Degree in Computer Science, IT, or equivalent fields
• More than 8 years of hands-on experience in cyber defense rolesincluding experience on Risk and Compliance assessments.
• Good Knowledge of NIST Cyber security framework implementation.
• Good knowledge and experience with platform, network, and application technologies.
• Good problem analysis and resolution skills.
• Good influencing skills within the team, department and across departments.
• Ability to contribute through others, collaborate well across seniority, cultures and locations.
• Good written and communication skills with ability to interact and engage with stakeholders and all levels of management.

Benefits

• AL: up to 21 days
• ML: 14 days
• Flexibenefit: $660 per year
• Bonuses: total package ranging from 14-15 months

Interested applicants: kindly submit your resume to [email protected]