Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

We are looking for a passionate and professional Assistant Officer to join our Customer Care team to help us with handling enquiries and account related request received from all touch points.

Based in Singapore and reporting to the Manager, the incumbent will have the day-to-day responsibility of responding to enquiries and requests within set service standards through all touchpoints.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in customer enquiry or feedback and incident management, we want to talk to you.

What You'll Do

• You will need to handle enquiries and account related request received from all touch points (calls, email and walk in).
• You will need to respond to enquiries and requests within set service standards through calls and email replies.
• You will need to contact customer whose application/ account status are flagged during KYC screening to advise on follow up actions.
• You will need to EKYC Maker role and assist with mentoring/training new staff.
• You will need to attend to and provide first level review for customer feedback and account related disputes.
• You will need to escalate unresolved customer feedback and account related disputes for further review/ investigation and provide operational support throughout.
• You will need to assist to update daily reports on contact trends and service performance indicators.

Who You Are

• You will need a Diploma/GCE A Level certification.
• You will need at least 2 years working experience in direct customer servicing, preferably in contact centre environment.
• You should have good customer service skills.
• You should have a good command of English and Chinese, preferably both oral and written, in order to liaise with Chinese speaking customers.
• You should be a strong team player with good interpersonal skills.
• You should be proficient in MS Office.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance
• Corporate Mobile Plans

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

Job Description:

• Manage and keep up smooth restaurant operations.
• Maintaining safety and food quality standards.
• Supervise both kitchen staff and waitstaff, providing necessary feedback.
• write daily budget reports on both revenue and costs.
• communicate with dinners and mitigate potential conflicts.
• organize and take stock of restaurant supplies.
• great communication, time management being proactive.
• plans and evaluates department policies, processes, planning menus.
• providing legal, financial and/or strategic advice during and of meetings
• training the senior leadership team on corporate governance matters
• keeping up to date with any regulatory or statutory changes and policies that might affect the organisation
• ensuring that policies are up to date and are approved
• overseeing daily operations and customer satisfaction in a dining establishment.
• writing reports
• collating information.
• managing office space and facilities
• identifying and monitoring risks to business performance
• administering pension schemes and share issues
• dealing with company/staff insurance policies
• managing contractual arrangements with suppliers/customers

Requirements:

• Bachelor’s degree in business management or computer applications or relevant qualification.
• At least 7 years’ relevant experience.
• · Leadership mentality. Being able to lead your employees is essential in manager roles.
• Time management skills, problem - solving capability, decision making skills, mentorship and ability to work under pressure.
• Strong command overall management software like applicant tracking systems, payroll systems, etc.
• Excellent knowledge of labour registration.
• Excellent communication and leadership skills.
• Strong analytical and problem-solving ability.
• Excellent ability to create a comfortable and healthy work environment for employees.
• Willing to work weekends and Public Holidays whenever required.
• Strong administrative skills and an aptitude for using IT software
• Commercial awareness
• Meticulous attention to detail
• Interpersonal skills
• Influencing skills
• The ability to take the initiative
• A flexible and practical approach to work
• Discretion and diplomacy.

Benefits:

• Basic Salary up to $3,300 with yearly increment based on performance.
• Monday to Friday (9am – 6pm), 2 x Saturday per month depending on roster basis (9am – 3pm)
• Annual leave up to 14 days for first year (pro-rated for incomplete year of service).
• Add 1 day per year till maximum of 18 days.
• Duty Allowance Amount - $250 for working on Saturday and $300 for PH on weekdays.
• Medical Benefits: Max $50 per visit under panel clinics (no cap for the year). Specialist treatment of up to $300 per year with referral letter.
• Dental Benefit Up to $250 per year

Job Description:

This is a full time role for a Customer Service Assistant located in North Bridge Road.Our client is the leading manufacturer and distributor of components for Factory Automation, Press Die and Plastic Mold, Electrical & Wiring Parts, Tools and MRO items.

You will be responsible for handling and processing a large volume of quotations and sales orders, ensuring they are completed within the target time. This includes verifying and correcting any part number errors in the orders. You will also manage customer inquiries, responding promptly and professionally via phone, email, and web chat.

In addition to processing claims related to shipment delays, defective items, or incorrect pricing, you will work closely with internal and external stakeholders to resolve any issues with customer orders, such as requesting lead time changes from suppliers.

Qualifications:

• Minimum o level
• Minimum 1 years relevant working experience
• Able work in a high volume and fast-paced environment

Role Summary:

• Lead and oversee BIM and VDC processes across all disciplines, ensuring technical excellence and fulfillment of project and contract requirements. Drive collaboration and digital delivery innovation to meet client expectations and project objectives.

Responsibilities:

• Develop and manage BIM Execution Plans (BEP) to ensure alignment with project and contract requirements。
• Facilitate and lead Integrated Concurrent Engineering (ICE) sessions with stakeholders to address design and coordination challenges.
• Oversee modeling, clash detection, and advanced digital workflows, such as automation in clash detection, using data analytics for project insights, to optimize project outcomes.
• Manage team performance to meet project timelines and deliverables.
• Mentor and train the BIM and VDC team to enhance technical skills and ensure high-quality outcomes.
• Collaborate with project stakeholders to resolve technical issues and maintain alignment with project objectives.
• Review and refine digital workflows to ensure they align with evolving project needs.

Requirements:

• Bachelor's degree in Architecture, Civil Engineering, Building, or a related field.
• For Manager: At least 8 years of BIM and VDC experience with proven success in two full project cycles.
• For Deputy Manager: At least 6 years of BIM and VDC experience with proven success in two full project cycles.
• Specialist Diploma in BIM and VDC or related field and BIM Management Certificate.
• Accreditation in DDM Tier 2 or above, or equivalent qualifications and skills as outlined in the DDM accreditation criteria.
• Advanced proficiency in BIM and VDC software and tools, such as Revit, Navisworks, Dynamo, Tekla, Solidworks, Archicad, ACC, etc. and collaboration platforms.
• Formally trained in BIM and VDC software, with a demonstrated ability to lead and manage multidisciplinary teams and ICE sessions.

WE ARE EMPLOYING A HR MANAGER UNDER EMPLOYMENT PASS TO MANAGE OUR COMPANY MARKETING AND SALES OF THE COMPANY . HE / SHE MUST DO ALL THE ACCOUNTING WORK FOR THE COMPANY MANAGE ALL THE STAFF AND WORKING SIX DAYS A WEEK COMPANY WILL INCLUDE TRANSPORT ALLOWANCE . sOMETIME HE OR SHE MAY NEED TO TRAVEL FOR OVESEAS PROJECT.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team

• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence

• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives

• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs

• Implementing new sales plans

• Present sales, revenue and expenses reports and realistic forecasts to the management team

• Identify emerging markets and market shifts while being fully aware of new products and competition status

• Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field

• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets

• Committed to continuous education through workshops, seminars and conferences

• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization

• Proven ability to drive the sales process from plan to close

• Strong business sense and industry expertise

• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.

• The ability to understand and follow company policies and procedures.

• The ability to work under pressure.

• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Knowledge in:

1. CPF contribution

2. GST submission

3. Recruit workers (Singaporean and Malaysian)

4. Submit employee IR8A

5. MOM online application

6. Insurance claim

7. Payroll more the 100 employees

working experience in admin for more than 5 years. Able to work independently and PC literate.

8.30 am to 6.00 pm 5.5days week

If you enjoy helping others and being part of an organization that makes a real difference, this is the place for you!

You’ll play a key role in ensuring our education center runs smoothly and efficiently, giving you the chance to directly support our mission.

About the Academy:

We are a social enterprise focused on igniting curiosity and fostering lifelong learning. Specializing in Phonics and Math, we are passionate about making education impactful and accessible. Our team creates a supportive community for students and their families, helping each learner grow academically and personally through innovative teaching methods.

First Konnection – The Authorized Education Recruitment Specialist for this Role

What You Can Expect:

• Streamlined Process: Let us handle the logistics while you focus on showcasing your expertise.
• Direct Communication: Receive timely updates and clear guidance throughout the application process.
• Personalized Advice: Leverage our insights to present your strengths and secure the role.

Key Responsibilities:

• Handle inquiries about our Phonics and Math programmes, both in person and through online platforms
• Update the student attendance system and maintain accurate records
• Process school fees through our digital systems
• Upload weekly class photos and curriculum slides onto the online portal
• Assist in planning and organizing SkillsFuture training courses
• Maintain a welcoming, clean, and organized environment at the center

Working Hours:

• Mondays: 9:30 AM – 6:30 PM (Tuesdays: ½ Day, either AM or PM off)
• Fridays: 9:45 AM – 6:45 PM
• Saturdays & Sundays: 8:00 AM – 7:00 PM
• Off Days: Wednesdays and Thursdays

What You’ll Bring:

• A positive, proactive approach to customer service and operations
• Strong communication skills for interacting with parents, students, and staff
• Experience in customer service, particularly in educational settings, is a plus!
• Tech-savvy, comfortable managing online systems and processes
• Ability to multitask in a fast-paced environment

Why Join Us?

• Be part of a social enterprise that is shaping the future of education
• Enjoy a balanced 4½-day work week, giving you more time to recharge
• Grow with a supportive team that values your contributions

Apply Now!

If you're ready to shape young futures and grow your career with us, don't wait!

We review applications quickly, so seize this opportunity today!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

To oversee the full maintenance functions of the hotel and its capital assets to ensure the consistency in meeting the department's objective.

To be responsible for the building, fixtures, facilities, equipment, machinery and project management in the event when alteration and amendment works are carried out in the hotel.

To be responsible for the overall effectiveness of Engineering Department.

• Prepare annual engineering maintenance budget and manage engineering maintenance costs within budget
• Managing the facilities requirements for Company facilities
• Control designated site facilities budget
• Oversee operations across multiple facilities
• Oversee facilities and general maintenance services
• Repair and maintenance of facilities
• Fall under facilities or engineering
• Support facilities management and facilities engineer on repairs and renovation projects
• Recommend the facilities capital improvement budgets
• Assist in facilities safety measures
• Supervise maintenance and repair of facilities
• Hold overall responsibility for facilities operations
• Building the portfolio facilities team
• Manage day to day facilities and building systems maintenance
• Lead all facility related staff including facility contractors
• Develop and monitor annual facilities budget
• Oversee maintenance contracts with vendors and service providers and engineering purchases
• Understand any facilities-related issues
• Prepare maintenance and facilities annual budget and plan
• Any other suitable tasks as and when assigned by General Manager/Executive Assistant Manager

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

Key responsibilities:

• Assume full responsibility for the daily management of all site activities, including construction, installation, commissioning, and operations, ensuring alignment with project timelines, budgets, and specifications.

• Lead and guide on-site teams, ensuring high performance and operational efficiency, and resolving any challenges that arise to keep the project on track.

• Manage the procurement, allocation, and utilization of materials and equipment, ensuring resources are used efficiently and project milestones are met without delays.

• Facilitate effective communication and collaboration among engineers, contractors, vendors, and other stakeholders, ensuring seamless execution and timely issue resolution.

• Conduct regular safety inspections and risk assessments, addressing potential issues promptly and ensuring strict adherence to safety regulations and industry standards.

• Maintain accurate and up-to-date records of daily site activities, including construction progress, material usage, and workforce attendance. Prepare and submit regular status reports to senior management.

• Ensure that all project documentation, including construction drawings, test reports, and acceptance documents, is properly maintained and archived for future reference.

Qualifications and Skills:

• Bachelor's degree in Computer Science, Software Engineering, Electrical, or related field.

• At least 2 years of site management experience in data center or large-scale infrastructure projects.

• Strong project management and leadership abilities, capable of managing multiple construction teams.

• Familiarity with electrical, HVAC, cabling, and cloud cluster equipment installation.

• Excellent communication and coordination skills, able to collaborate with various stakeholders.

• Attention to detail with the ability to solve problems and manage stress effectively.

• Fluency in English is mandatory. Proficiency in Japanese or Mandarin is preferred.

Preferred Certifications:

• PMP (Project Management Professional) or similar project management certification.

• Uptime Tier certification, or other relevant data center certifications.

Language Requirements:

• Fluency in English is mandatory, and Mandarin is a plus.

>> Job title: Regional Sales Manager

>> Location: 1 Selegie Road Singapore 188306

>> Working hours: 6pm to 3am

>> Salary: $9000 - $12000

>> Preference: Full-time job

HIGHLIGHTS:

- Attractive BONUS + Extra Incentives

- One-on-one coaching system

- Career Progression

- Frequent Bonding Events

- Personal Development Training


RESPONSIBILITIES:

- Hiring, training, and managing staff, such as bartenders and waiters

- Managing inventory

- Opening and closing the club

- Ordering supplies

- Promoting club/hiring or encouraging others to promote club

- Ensuring operations run according to safety and sanitation standards and laws

- Implement strategies for improved work performance

- Nightclub managers may also be in charge of developing revenue opportunities for the club, such as recruiting talent or running promotions. Nightclub managers often work evenings, weekends, and holidays. The environment is usually loud and fast-paced.

REQUIREMENTS:

- Team Player

- Good Learning Attitude

- Citizen or PR preferred

Wave Entertainment Welcome you to join our team!

Job Description

1. Reception of visiting clients and addressing their health-related inquiries;
2. Organising various health-themed events and hosting the clients during on-site activities;
3. Guiding potential clients in experiencing health adjustment equipment (promoting the purchase of experience products or services);
4. Encouraging clients to join the membership program and inviting them to join the corporate social media group;
5. Explaining health services and related product knowledge to clients;
6. Overseeing the daily management of the health centre (including equipment, materials, and supplies);

Job Requirement

1. Please note that candidates are required to have relevant experience and a proven track record to demonstrate capability;
2. Strong interpersonal, communication skills, and the ability to consider clients' feelings while achieving effective conversions;
3. Strong growth potential, willingness to accept new challenges and problem-solving skills;
4. Diligent, proactive, and driven to succeed;

Your Role
We are looking for an experienced Customer Service Officer / Administrative Assistant to handling of daily order processing PO, DO, invoice and customer. You will follow up with customers stock queries, shipments, delivery, GRN and complaints. To liaise with different party for parties for customers delivery schedules. To prepare and perform inbound, outbound and inventory reports. To manage trucking container and shipping instructions for warehouse with Freight team

What Will You Do

• · Handling of daily order processing PO, DO, invoice and customer
• · Follow up with customers stock queries, shipments, delivery, GRN and complaints
• · Liaise with different party for parties for customers delivery schedules
• · To prepare and perform inbound, outbound and inventory reports
• · Manage trucking container and shipping instructions for warehouse with Freight team
• · Other ad-hoc assigned by manager

What Do We Want

• · At least N Level and above
• · Min 1-2 years of relevant customer service experience in Shipping/Logistics
• · Proficient in Microsoft Office applications (Outlook, Excel, Word)

What Will You Get In Return
You will be given exposure to a hold a key position in a growing organization with attractive rewards and a wide range of benefits. You will entitle a Gross salary up to S$3000 + attractive perks.

What You Need to do Now
Click "Apply" and please include the following information in your resume:

• Personal Particulars with recent photograph
• Education background
• Work experiences in point forms
• Reason(s) for leaving
• Current and Expected salary
• Date of availability / Notice Period

Note:
Only shortlisted candidate will be notified via email for an interview invitation

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for "Best Theme Attraction" at TTG Travel Awards 2017, "Best Attraction Experience", "Breakthrough Contribution to Tourism" and "Best Customer Service (Attractions)" at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

• Develop and execute integrated marketing campaigns for changing exhibitions, programmes, and key events through storytelling and content marketing across O2O platforms to achieve brand awareness and visitorship targets for the Gallery, both locally and internationally.
• Oversee the creation of marketing and communication materials, encompassing content, graphics, and multimedia materials that resonate with target audiences.
• Enhance the Gallery's public relations efforts by organising media events such as media previews, journalist visit programmes (JVPs), and familiarisation tours as well as developing press releases and media advisories and managing media queries and opportunities.
• Cultivate strategic alliances to boost the Gallery's promotion and marketing efforts, exploring avenues for collaborative marketing and promotional ventures with current and prospective partners.
• Take ownership of the allocated marketing budget, ensuring efficient allocation of resources to maximise ROI, monitoring campaign performance, and adjusting strategies as needed.
• Establish key performance indicators (KPIs) to measure campaign effectiveness and regularly monitor campaign performance, making data-driven recommendations to refine marketing strategies.
• Conduct market research to identify trends, audience preferences, and competitive landscapes, for more effective decision-making.
• Collaborate with internal teams, external agencies, and partners to align marketing efforts and maximize exposure.

• Undergraduate degree in a relevant discipline including coursework in marketing and business
• 4 to 6 years of relevant experience in marketing and communications.
• Proven success in campaign development and execution with substantial experience in multi-channel campaign development and execution.
• Prior proven knowledge and experience in digital and social media engagement.
• Relevant experience in public relations and working with media.
• Prior proven success in project and time management.
• Exceptional interpersonal, organisational, and analytical skills.
• Effective verbal and written communication skills.
• Ability to work in a complex and demanding environment with a high level of attention to detail.
• Results-oriented mindset with a focus on achieving measurable goals.

User Experience Management Consultant

Requirements:

• Degree in IT, Management, Psychology, Data Analysis or equivalent
• Minimum 3-5 years of relevant experience
• Understanding of Experience Management concept (CX / DT background is a plus)
• Basic knowledge on XM tools (preferable Qualtrics)
• Research and need analysis capability
• Customer / Partner Journey mapping, Customer segmentation and personas creation
• Service blueprint design
• Collect and coordinate data (rules, survey standards, metrics selection)
• Analytical approaches, reporting and create dashboard
• Implement, roll out and communicate XM as per XM framework (from Nang)
• Candidates can be not fully IT background. Psychology and Data Analyst background are possible.
• Prefer candidates who are skilled in business case calculation, business analysts.
• Excellent communication and interpersonal skills

Interested applicants please forward your updated profile to [email protected]

1. Job Description:

• Good project planning, coordination, and management of projects to be on schedule, within budget and with acceptable quality in large-scale, SCADA / Control systems for MRT systems in both local and overseas.
• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.
• Able to communicate well and manage customer expectations.

1. Job Requirement:

• Degree in Electronics, Electrical, Communications or Computer Engineering with 10 - 15 years’ experience in managing large scale infrastructure projects.
• Good knowledge of standard contractual / commercial terms and conditions for engineering projects.
• Possess relevant SCADA/ Control Systems knowledge.
• Assertive and possess strong leadership qualities.
• Strong project management skills.
• Possess PMP certification will be an added advantage.

Please submit resumes to [email protected] with the following

details in MS Word format:

- Position applying for
- Current remuneration
- Expected remuneration
- Notice period

John Goh Meng Chye

EA License No : 06C4642
EA Reg No : R1102621

You will be a key member of Ant Group’s product team to help achieve company’s global vision. You will plan and execute the development and integration of world-class payment capabilities to empowering Global markets. You will take ownership of the products to ensure optimal user experience, modularized mid-platform, security and compliant to regulations.

Responsibilities:

1. Understand in details Ant's product & product operation capability related to payment processing(acquiring) from credit cards, E-wallets and other APMs under Ant's various global entities including U.S, Latam and various Asian countries.

2. Work closely with business development team to create and present Ant's global payment products solution to both prospective and existing merchants, with a focus on selling new solutions Vs. supporting existing solutions

3. Effectively capture and articulate the merchants business needs, identify the potential gaps and translate them into product requirements

4. Lead the product solution development efforts to fill the gap or fulfill customized requirements with a focus heavily on meeting individual merchant's needs based on existing product capabilities, less of developing whole new product capabilities.

5. Regularly collect product requests from other internal functions such as compliance, operations that will have impact on the implementation of the product solutions to particular merchants

6. Act as an ambassador for the product internally and externally, and as the primary product contact for queries related to the product.

7. Manage external and internal stakeholder relationship in any product related engagement.

8. Understand, define and track product performance metric. Continue provide feedback to improve customer experience and performance.

Job description

At least 3+ years experience in a product management or related role. Previous experience in payments industry is highly preferred.

Good understanding on payment technology, payment channels and industry players.

Hands-on experience working with both business and technical teams. Experience in understanding business requirement and defining product specifications

Strong analytical skills and proven ability of data-driven decision-making, ability to define and manage qualitative and quantitative research and measurement plans

Strong organisational acumen – ability to thrive in a matrix environment where success depends on a high degree of cross-functional collaboration

Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done. Frequent travel is required

Ability to effectively communicate with internal and external customers

• Responsible for Corporate and Travel Agent Room Sales for the hotel.
• A clear understanding of the hotel’s business strategies then set goals and determine action plans to meet those goals.
• Update action plans and financial objectives quarterly.
• Identify new markets and business opportunities and increase sales.
• Represent Hotels in various events and exhibitions.
• Implements all sales action plans related to market areas.
• Conducts daily sales calls and arranges site inspection trips to hotels by corporate clients.
• Able to provide Quick and timely responses, immediate communication to the properties, and develop professional long-term business relationships.
• Provide the highest quality of service to the customer at all times.
• Participates in sales calls with members of the sales team to acquire new business and/or close on business.
• Executes and supports the operational aspects of business booked (e.g. CVGR, generating proposal, Corporate Rate Application letter, writing contract, customer correspondence).
• Able to support hotel service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.
• Work closely with the Revenue Manager to ensure proposed rate negotiations meet the financial needs of the hotels.
• Develop strong relationships with on property front office team to ensure working in unity and always striving to achieve the same goals.
• Accompany sales team on sales calls to potential clients to assist in the development of the account and to assess the effectiveness and sales skills of the salesperson.
• Assess additional training needs based on data gathered and interaction with the sales team from property visits.
• Attending all department and hotel meetings as necessary.
• Targeting key accounts potential for the company.
• Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.
• Develop relationships within the community to strengthen and expand the customer base for sales opportunities.
• Manages and develops relationships with key internal and external stakeholders.
• Acquiring and developing new business accounts and preparing sales proposals for clients.
• Closely following up on all business leads within a 24-hour response time line to clients.

Ensuring that all security staff are trained on policies and procedures including conflict resolution techniques

· Maintaining good relationships with local law enforcement agencies to ensure they can be called upon in case of an emergency

· Interviewing potential employees to determine whether they have the right qualifications and experience for the job

· Ensuring that nightclub security personnel are trained in conflict resolution methods and laws regarding the use of force

· Overseeing the financial operations of the nightclub to ensure compliance with industry standards

· Determining the number of employees needed to run the business efficiently and effectively

· Coordinating the entertainment schedule with the DJ and other staff members, such as security guards or event coordinators

· Overseeing the hiring process for new employees to ensure that they meet all requirements

· Discussing any concerns patrons might have with security staff and resolving issues if possible

• HRBP and Generalist working across all regions with Country Heads
• Global Company, good staff benefits
• Professional firm

As an Assistant HR Manager, you will play a crucial role in supporting the day-to-day operational activities of the international business while also providing essential HR functions. Your primary goal will be to ensure smooth operations, maintain process efficiency, and contribute to the overall success of the department. You will work closely with executive management and team to execute operational plans, meet organizational objectives, and support HR initiatives.

Responsibilities:

• Liaise with payroll partners to process monthly payroll and verify payroll accuracy.
• Handle Regional Recruitment and process work visa applications.
• Prepare HR letters, including employment letters, confirmation letters, bonus letters, and annual review documents.
• Manage staff onboarding and offboarding processes, ensuring updates are made accurately.
• Assist in preparing operational reports, presentations, and necessary documentation.
• Support the team in managing relationships with key stakeholders and identify process improvement initiatives.

Requirements

• Bachelor’s degree in business administration/human resources or a related field, those with a master’s degree will have a definite advantage.
• Proven experience in international business operations REQUIRED.
• Demonstrated ability to develop and implement operational projects.
• Excellent project management skills with an analytical mindset.
• Exceptional communication and interpersonal skills.
• You must have international experience.
• As you will be dealing with multiple China offices fluent Mandarin is REQUIRED.
• Minimum 5 years of relevant experience with at least 1-2 years in a management position REQUIRED.

For more information about this role please contact Alex Beattie at +852 3892 2368 / [email protected].

Data collected will be used for recruitment purposes only. Personal data provided by job applicants will be used strictly in accordance with the Personal Data (Privacy) Ordinance. We regret that only the shortlisted candidates will be notified.

ROLE

As the face of Destination Beverage for the Professional Clients, you are in charge and credited of the sales generated by the On Trade Channels. Identically, you will be the privileged contact point for Customers and Brands.

You have the responsibility to maintain and grow the sales of the company while ensuring healthy margins, prioritizing the increment of profitability for the company.

You keep a Sales and Leads Report weekly with proposal on how to grow and improve the P&L of each account.

You suggest ideas and supervise the Marketing initiatives, including but not limited to calendar of Promotions, Trainings, Guestshift and other activations.

You train internal team members as well as customers, and you will be proposing beverage programs to outlets.

More specifically, you are looking after Hotels, High Profile accounts (such as Cocktail Bars) and High volume accounts (Celavi and other groups), and from time to time, help on restaurants requiring a specific promo/training/consulting.

You can be required to travel for work and representation overseas (short trips).

PROFILE

In order to sustain and accelerate our growth, we are looking for an experienced Sales Manager with an extensive network in the Beverage Industry, specifically Hotels and Cocktail bars or Restaurants.

The candidate should:

- be proficient in English and another language,

- have solid knowledge on cocktails and beverage programs, ideally built in a previous operational position

- be autonomous yet a team player

- be result oriented with a sense of ownership

- have impeccable presentation

- be great with people with a desire to service and deliver value to his/her customers.

- have analytical skills allowing to assemble proposals based on Market variables and clients specifics

You will be working closely with Brands to launch and promote products.

You have built over the years trustful relationship with the who's who of the trade, but you are still excited in the hunting role.

Attitude over Skills, if you possess both, that's great!

Responsibilities from real artist manager resumes representing typical tasks they are likely to perform in their roles.

• Manage and monitor social media platforms to increase online presence and to attract new fans.
• Discover the band searching for new talent on YouTube.
• Design and execute monthly e-blasts through HTML coding and online email marketing.
• Create and send email newsletters and run business' social media platforms.
• Increase artist's verify Instagram account from 25K to more than 100K followers with BTL marketing strategies.
• Obtain editorial and advertising jobs for top NYC and international stylists by serving as the primary liaison between clients and artists.
• Supervise company interns via project management of marketing campaigns and media communication.
• Develop strong client relationships through frequent communication along with professional, courteous and ethical interpersonal interaction.
• Verify web-apps and website designs for cross-browser compatibility, proper function and web standards compliance, and proper UX practices.

Job Description

• Arrange and schedule in all assigned on-stage performances of the company
• Attend and arrange for rehearsals and work with other performer
• Work with performers to fine-tune performance
• Keep and update weekly routine performances
• Assist the performer in selection for optimal performance standards
• In charge of the admin of the performer including reporting to the management
• Need to manage the staff and assist the management in handling all the issues of the performers
• Attend monthly meetings pertaining to stage performance matters

Requirements

• Ability to communicate well with staff/ performer from East Asia
• 3 to 4 years’ experience as Performing Artiste Manager or related manager
• Able to communicate well with the performers
• Has experience as Performer is a plus
• Knowledge of Mandarin Pop or Jpop Kpop is advantageous
• Strong stage experience