• Able to prepare tender including the pricing for management's review
• Able to prepare budgetary breakdowns and present cost reports to management
• Able to prepare cash flow projections for management's review
• Able to discuss variation works and final account for the main contract with consultants
• Able to call quotation, prepare quotation comparison and negotiate with subcontractors prior to award of subcontract works
• Able to attend and handle tender interviews

• Degree in Building Management Quantity Surveying
• Minimum 5 years of relevant working experience in a construction company
• Independent & able to meet dateline set

We are seeking a highly skilled Maintenance Manager with extensive experience in managing diverse infrastructure projects and providing effective leadership to multidisciplinary teams.

Job Scope

Qualifications:

• Relevant engineering/technical degree or diploma from a recognized university or tertiary institution.
• At least 5 years of relevant working experience in the maintenance of IT or electronic systems.
• PMP certification
• Diploma/ Bachelor degree

Responsibilities:

• Serve as the main point of contact for the maintenance project.
• Coordinate maintenance requests, receive instructions, and attend meetings.
• Ensure all works comply with the approved works program and methodology.
• Manage relationships with clients, contractors, and suppliers.
• Prepare and submit reports, quotes, and other required documents.
• Review and accept deliverables.
• Supervise the Maintenance Team.
• Arrange major contracts for services performed by sub-contractors.
• Establish service agreements, including leases and insurance for vehicles and policies related to maintenance work.
• Conduct regular reviews of the Maintenance Plan with the Project Manager.
• Submit monthly maintenance reports and attend all maintenance meetings.
• Plan and schedule routine preventive maintenance.
• Review the performance of routine preventive and corrective maintenance with Team Leads.
• Conduct regular reviews of Standard Maintenance Procedures.

Shortlist candidates will be notified.

For any inquiries regarding the role, please don't hesitate to contact at [email protected].

CoGri Asia Pacific is the industrial leader specializing in design, construction, and upgrading of superflat high tolerance concrete floors for the Logistics and Industrial building in the Asia Pacific region.

We are currently looking for suitable candidates to fill the position of Project Manager.

CoGri Project Manager is responsible for planning, executing, and managing high performance concrete flooring projects. This role covers projects throughout the Asia region so travel will be a necessity.

Roles & Responsibilities

Organize and Co-ordinate Resources

Organize and co-ordinate the resources required to successfully deliver project based on program, procurement tracker and method statements including:

· Site staff and specialist workers

· Sub-contractors and sub-contract labour hire

· Internal Plant & Equipment and External Hired Plant

· Material supply

Project Management

Oversee work on site in conjunction with Project Engineer and/or Works Manager to successfully complete project, taking responsibility for quality, productivity and completion time for the project.

· Management of site work force

· Site Co-ordination of materials

· Management Plant on site

· Responsible for effective mobilization and demobilization

· Manage data analysis of cost/budget, operational efficiency

· Manage improvements in operational aspects of labour, plant and procedures

Plan work sequence, develop detailed programs, procurement tracker and methodology

- Review documentations

- Develop detailed sequences and programs

- Develop procurement tracker based on program and long lead items.

Project Compliance and Reporting

Ensure company policies and processes are followed and implemented, with particular attention to:

· Health and Safety and Environmental risk management

· Quality assurance

· Management of incoming and outgoing correspondences

Commercial Management

· Collaborate with the Commercial Team to prepare accurate progress claims, variation requests, and notices

· Understand contractual obligations and stakeholder relationships to identify and mitigate potential risks.

· Prepare monthly Cost to Complete reports to maintain budget control.

Your main duties are as follows:

• Adhere to hygiene and safety standards

• Take reservations and enquire purpose of visit.

• Present menu and share promotions, specials, and items to customers.

• Take food and beverage orders, repeat orders to guests, and inform guests of the estimated time to serve.

• Oversee a team of servers who are assigned to his/her shift.

• Key orders in the Point-of-Sale system efficiently.

• Process payment and check bills promptly.

• Assist the assistant general manager by getting involved in planning and organizing special events.

• Check food and beverage inventories and stocks in a consistent and accurate manner.

• Complete opening, operating, and closing procedures.

• Handle problems with cashier payments.

• Escalate guests' complaints to the duty manager if unable to conduct service recovery.

• Adhere to the company’s standard operating procedures

• Any other appropriate duties and responsibilities as assigned

Working Hours: 6 days work week, including weekends & PH.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

We are seeking a talented and energetic managerial leader to join our team at a lively Pub in Singapore.

As a leader, you will be responsible for managing performance to enhance the nightlife experience of our patrons. The ideal candidate should have a strong passion for music and stage presence to create memorable and vibrant atmospheres for our guests.

Adcellence Services

EA License No: 24C2596

Desmund Wong I Registration No: R24126424

Duties:

Responsible in running the operations of the café. Responsible for opening and closing of café. Lead the entire F&B team, Establish targets, KPI’s, schedules, policies and procedures. Coaching and training of service staff. Maintain high level of service standard and cleanliness of café. Comply with all health and safety regulations. Building strong rapport with guests. Handle guest feedback/complaints. Handling of staff roster and schedule.

Job Requirement

1. Min 2 year of relevant experience in supervisory role in F&B environment
2. Preserve excellent levels of internal and external customer service
3. Identify customers needs and respond proactively to all of their concerns
4. Good F&B and POS knowledge, able to use MS office
5. A hands-on person in delivering F&B services
6. Creative and positive working attitude
7. Work with passion, zest, energy and professionalism

Benefits:

• 0-20% performance related pay (PRP) per month

• 2% medical pay per month

• Greet customers, answer inquiries and schedule appointments

• Communicate with pet groomers, shop assistants, and drivers to ensure smooth operation of services.

• Manage store inventory, ensuring that stock levels and types match actual inventory, and restocking when necessary.

• Responsible for payment collection, ensuring customer fees are collected accurately.

• In charge of the store's marketing and promotional activities

• Submit various operational reports at the beginning of each month, including sales, customer feedback, inventory, and employee performance.

• During working hours, take care of the dogs, ensuring their safety, cleanliness, and comfort.

• Any other a-hoc duties as required

Job Requirement:

• Strong communication skills

• Able to multitask

• Candidates with experience as store manager in retail sales, customer service, or working in a pet shop will have an advantage.

• 6 Days Work Week

Maxhunt Resource Pte Ltd | EA Licence: 22C1322
Loh Wing Sheng | Registration No: R22110239

- arrange monthly events and coordinate stage performances

- arrange for training and briefing with the performing artistes

- conduct and host stage events daily

- roster the performing artistes daily performances

- plan and stage for special events

- conduct dance routines with the artistes

- ensure all performing artistes attend daily trainings

HR Manager Responsibilities:

• Consistently recruiting excellent staff.
• Maintaining a smooth onboarding process.
• Training, counseling, and coaching our staff.
• Resolving conflicts through positive and professional mediation.
• Carrying out necessary administrative duties.
• Conducting performance and wage reviews.
• Developing clear policies and ensuring policy awareness.
• Creating clear and concise reports.
• Giving helpful and engaging presentations.
• Maintaining and reporting on workplace health and safety compliance.
• Handling workplace investigations, disciplinary, and termination procedures.
• Maintaining employee and workplace privacy.
• Leading a team of junior human resource managers.

HR Manager Requirements:

• Bachelor’s degree in human resources management or equivalent.
• Experience in human resources or related field.
• Ability to build and maintain positive relationships with colleagues.
• Experience in educating and coaching staff.
• Experience in conflict resolution, disciplinary processes, and workplace investigations.
• Experience in following and maintaining workplace privacy.
• Ability to give presentations.
• Knowledge of relevant health and safety laws.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.

Job Description

• Overseeing of the service of the Restaurant.
• Greet and coordinate the seating of guests, and assign guests to tables suitable to the size of each group.
• Recognise the regular guests and highlight to the General Manager / Executive Chef about the particular guest’s preferences.
• Ensure guests’ requests are not delayed.
• Record and report all guests’ complaints to the General Manager / Executive Chef immediately.
• Ensure team briefings are carried out before each service period.
• Ensure that no standing bills stays on the system, and account for all voided.
• Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Attend all team briefs as required.
• Perform miscellaneous job-related duties as assigned.

Responsibilities:

• Prepare and review financial statements, ensuring compliance with local regulations and accounting standards.
• Handle daily accounting operations, including accounts payable, receivable and general ledger.
• Manage tax filing, statutory reporting, and other regulatory compliance matters.
• Support budgeting, forecasting, and financial analysis to assist decision-making processes.
• Liaise with auditors, tax agents, and other external stakeholders.
• Maintain accurate financial records and ensure timely month-end and year-end closing.

Requirements:

• Bachelor’s degree in accounting, Finance, or a related field.
• Minimum 3 years of relevant accounting experience.
• Strong knowledge of accounting standards and tax regulations.
• Proficiency in accounting software and Microsoft Excel.
• Detail-oriented with excellent analytical and organizational skills.
• Good communication skills and ability to work both independently and in a team.

We are seeking a skilled and detail-oriented Contract Manager for our client in the logistics sector. The ideal candidate will manage all aspects of contract negotiation, execution, and compliance for logistics-related agreements, ensuring that both legal and business requirements are met. The Contract Manager will work closely with internal stakeholders, including legal, procurement, operations, and finance teams, as well as external clients and service providers. The incumbent must be able to work well under pressure and have a legal or procurement background with the willingness to travel.

Key Responsibilities:

• Lead the negotiation, drafting, and finalization of contracts related to logistics services, including transportation, warehousing, supply chain management, and third-party logistics (3PL) agreements.
• Analyze and review contracts to ensure compliance with relevant laws, regulations, and company policies. Identify and mitigate potential legal risks, and provide recommendations for risk reduction.
• Collaborate with cross-functional teams, including procurement, legal, operations, and finance, to align contract terms with organizational goals. Act as the primary point of contact for contract-related queries.
• Oversee the entire contract lifecycle from negotiation through execution and performance monitoring. Ensure timely renewals and manage amendments, extensions, or terminations as required.
• Ensure that all contracts are in compliance with industry standards, company policies, and applicable laws. Monitor vendor and service provider performance, ensuring adherence to contractual obligations and resolving issues as they arise.
• Handle any disputes or contract-related issues that may arise with clients, suppliers, or third-party vendors, ensuring timely and cost-effective resolutions.
• Maintain accurate records of all contracts, amendments, and communications. Provide regular reports on contract performance, renewals, and any risks or issues to senior management
• Contribute to the development and improvement of contract management processes, systems, and tools to enhance efficiency and effectiveness.

Qualifications:

• A bachelor’s degree in Business, Law, Supply Chain Management, or a related field (A Paralegal Certificate from an accredited institution is preferred.)
• 5+ years of experience in contract management, ideally within the logistics, supply chain, or transportation sector (background in procurement would be strongly preferred)
• Experience negotiating, drafting, and managing logistics-related contracts (e.g., transportation agreements, warehousing contracts, 3PL agreements).
• Strong understanding of logistics operations, terminology, and industry regulations (e.g., Incoterms, freight agreements).
• Strong negotiation and communication skills, both verbal and written.
• Detail-oriented with a high level of accuracy in contract review and analysis.
• Excellent problem-solving and conflict-resolution skills.
• Ability to manage multiple contracts simultaneously and prioritize tasks effectively
• Ability to work under pressure and meet deadlines in a fast-paced environment.
• Willingness to travel

Interested candidates may email your resume to Alycia Lim ([email protected])

We regret to inform that only shortlisted candidates will be notified.

Alycia Lim Hui Choo

[email protected]

EA License No.: 23S2032 | R24124179

Are you ready to shake up the cocktail scene at one of the world’s most iconic bars? Considered one the forerunners to Singapore’s cocktail culture, our venue is on the hunt for a passionate and dynamic Bar Manager to lead our Bar team into an exciting new chapter.

Why Join Us?

· Work at one of the World's Best Bars: Step into the spotlight with a globally acclaimed team.

· Competitive Compensation: Enjoy a generous base salary, KPI bonuses, and an array of fantastic benefits.

· Career Advancement: Unlock new opportunities and projects in our ever-evolving, dynamic environment.

About the venue:

Welcome to a vibrant energy of contemporary luxury. Located in the heart of Singapore, our grand bar is a tribute to the magnificent lobbies of Europe, adorned with the elegance of the Jazz Age. With an unparalleled collection of gin, spirits, and champagnes, we offer a spectacular backdrop for guests to indulge in exquisite European cocktails and unforgettable moments, day and night.

About the Role:

We are looking for a trailblazer to take the reins as our Bar Manager. You will become the driving force behind our bar’s success. In this fast-paced, high-energy environment, you’ll deliver top-tier service and unforgettable experiences. Your key responsibilities will include:

· Leadership: Ignite passion and inspire the Bar team to deliver extraordinary guest experiences every day.

· Training & Development: Lead comprehensive team training, enhance knowledge, and manage overall bar team performance.

· Operational Excellence: Work seamlessly with the floor and kitchen teams to ensure smooth, flawless operations.

· Continuous Improvement: Dive into our current systems, spot opportunities for innovation, and drive continuous improvement.

· Team Support: Provide mentorship and support, cultivating a thriving, high-performance team environment.

· Collaboration: Partner closely with our current team to align the bar’s vision and strategic goals.

Surrounded by our dedicated and skilled team, you’ll thrive in our energetic, close-knit environment, embracing challenges and seizing opportunities for professional growth. We celebrate integrity, passion, and an unwavering commitment to hospitality. We’re seeking someone with a mature mindset, ready to navigate industry challenges and elevate our service to new heights.

Benefits:

We believe in growth and excellence, not just for our guests, but for our team. If you have an unrelenting passion for all things food and drink, this is your stage. Join us and enjoy incredible benefits, including:

· Annual KPI Bonus: Achieve your goals and be rewarded with performance-based bonuses that recognise your dedication and excellence.

· Medical and Dental Benefits: Your health and happiness matter to us. Enjoy comprehensive medical and dental benefits.

· Yearly Work Anniversary Incentives: Celebrate your milestones with us! We recognise and reward your hard work and commitment with special incentives.

How to Apply:

If you’re ready to lead, inspire, and make your mark at one of the world’s best bars, we want to hear from you! We’re committed to fostering your growth and developing your skills in the world of hospitality.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Accounting Manager to oversee company's accounting processes and ensure compliance with financial regulations. Ideal candidate will lead a team of accountants, prepare financial statements, and provide strategic advice to senior management. He/She will also be responsible for maintaining accurate financial records, optimizing budgets, and driving the financial health of the organization.

Description:

• Prepare and present accurate financial statements, including balance sheets, income statements, and cash flow reports.
• Ensure compliance with regulatory reporting requirements and accounting standards.
• Supervise and mentor a team of accountants and finance professionals.
• Delegate tasks effectively and ensure timely completion of assignments.
• Develop, implement, and monitor budgets to align with company goals.
• Analyze variances and recommend corrective actions to senior management.
• Oversee tax planning and filing activities.
• Ensure adherence to local and international tax laws and regulations.
• Design and maintain robust internal control systems to safeguard company assets.
• Conduct periodic audits to ensure compliance with financial policies.
• Manage and optimize processes for accounts payable and receivable.
• Monitor outstanding payments and ensure timely collections.
• Evaluate and control company expenditures to enhance profitability.
• Provide cost analysis to support strategic decision-making.
• Implement and upgrade accounting software and ERP systems.
• Ensure systems are efficient and support financial reporting needs.
• Prepare financial forecasts and analyses to guide business decisions.
• Identify trends and recommend strategies for growth and risk mitigation.
• Provide financial insights to support cross-functional projects.
• Develop presentations and reports for the executive team and board members.
• Minimum Bachelor Degree or related diploma

AYE SUCCESS

Lic no.10C5753

Western Cuisine Restaurant is looking to expand our team! We are looking for restaurant manager o join our fast-paced food & beverage establishment and we want you! If you are a friendly and customer service oriented person with strong leadership skills, apply to us now!

-strong leadership skills
-Conducts training for new and current employees
-Working together with and maintaining supplier relationships
-Ensure outlet facilities are maintained and well kept
-Passionate in service industry and committed in delivering excellent customer service

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:

-Minimum Diploma in Business, Marketing, or a related field.

-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable. -Fresh graduates with a strong sales acumen are welcome to apply.

-At least 1 year of relevant experience in sales, hospitality, marketing, or education.

-Proficient in Microsoft Office (Excel, Word, PowerPoint). -Excellent communication and interpersonal skills.

-Meticulous, organized, and able to multitask. -Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off

-Tuesday - Friday : 1.30pm - 7.30pm

-Saturday and Sunday: 9.00am - 7.30pm

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Job Description

We are looking for a Sales Manager to join our team!

As a Sales Manager, we rely on you to:

• Maximizes upselling opportunities whenever possible.
• Personally handles key wholesales / corporate accounts as assigned
• Develops strategies in securing or maintaining a preferred hotel status for global accounts and optimizes revenue contribution from HVGA, PGA, DGA TGA accounts at property level.
• Develops and executes effective business development strategies that will ensure a continued and sustainable profit growth for rooms as well as all revenue centres.
• Cross sell other Shangri-La Hotels & Resorts.
• Attends major travel functions and promotional events to promote sales (Rooms, Catering, F&B and other facilities and services) for the hotel.
• Analyzes market changes. Under the direction of the Director of Sales, implements proactive programs to meet changes, i.e. changes brought about by political, economic or competitive changes in the market place.
• Keeps abreast of current and future competitors’ products, pricing and sales programs and deploy resources to efficiently optimize RevPAR and achieve / maintain the leading market position.
• Provides leadership to the sales team.

We are looking for someone who:

• Has passion and drives for results
• Has strong interpersonal, communication and organisation skills
• Is professional, experienced and self-motivated
• Enjoys interacting with people
• Preferably has hospitality-related work experience

If you are the right person, what are you waiting for? Click the apply button now!

Successful candidate will be required to adhere to hotel's grooming and uniform guidelines issued.

i) Manage the team of sales and manicurist, and manage the shop operations

ii)Provide professional nail services including manicure and pedicure, nail extension and gel nailservices

iii) Provide eyelash extension and hair extension

iv) Promote products and services, assist the customers for the selection of products and services

• Assist the project manager in all site activities
• Coordinate with main contractor and consultants
• Planning, managing and ensuring the smooth implementation and monitoring of projects assigned to complete within the specified time and desired quality.
• Site administration and management which include site safety and control of materials /plants on site.
• Monitoring work schedules in accordance with the master's program
• Monitoring progress and expediting smooth progress of works on-site to meet targets.
• Ensure that all projects are delivered on time, within the scope and within budget
• Ensure that work is implemented in accordance with approved drawings, contract specifications and regulatory requirements.
• Monitoring of project activities including work progress and quality, performance of manpower requirement and ensuring that proper recording and or documentation of site works are carried out properly

• 7 years of relevant experience.
• Degree in Civil Engineering or equivalent. Diploma holders or equivalent or mature candidates with relevant experience and proven track records will also be considered.
• Able to work independently and cope in a fast-paced environment.
• Well-versed in construction sequence, principles and regulatory requirements.
• Independent, diligent, meticulous and highly motivated with excellent team spirit.

Job Scope

· Receive and welcome the visitors with a polite and cheerful disposition

· Register and enroll visitors facial recognition efficiently and accurately

· Provide efficient queue management and crowd control where needed

· Protect and maintain accurate and updated visitor records according to PDPA requirements

· Key management including issue, return and accounting for all keys on a daily basis

· Able to multitask and to work fast

· Respond and explain appropriately to public enquiries and requests according to guidelines and policies.

· Monitor attendance and prepare report as needed.

· Comply and adhere to SOPs, policies, guidelines and processes

· Flexibility to change roster should there be a need to.

· Manage records, documents and files in support of required activities for pre-enlistment. This would include organising and updating records and files, scanning and uploading of documents to system.

To participate in digitisation exercises, organising files and documents as necessary.

Requirements

· Track record for excellent Customer Service

· Able to learn quickly and adapt to changes.

· Good interpersonal and communication skills

· Good command of English (written and spoken).

· IT savvy and familiar with common software.

· WSQ certification in customer service is an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Outbound Call Associate

• Proactive contact and engage customers to gather critical information through survey activities

• Meet and achieve the individual and company’s key performance indicators

• Acquire a strong knowledge of the products and services, culture and processes

• Provide quality customer service and prompt follow-up to customers over the phone and/or email

• Listen to customers’ needs, probe to redirect to the intent of the question and offer alternative solution

• Resolve customer queries efficiently and escalate issues promptly

• Submit regular reports to Team Lead and propose new ideas and strategies to improve work performance

• Other duties as assigned by Team Lead and/or Branch Head

Requirements

• Diploma / NITEC / GCE ‘O' Level or equivalent
• Minimum C5 for English O level
• Preferably with 1 to 2 years of working experience in call centre environment and/or service related industry


Special Knowledge or Skills:
• Pleasant disposition with good communication skills
• Fluency in a second language
• Computer literate and good typing skills

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.