What you'll do

• Collaborate with the founders & business stakeholders to translate business goals into product strategy, defining value propositions, product assumptions, and hypotheses
• Own and prioritise the roadmap for a core product vertical, balancing inputs from stakeholders, customers, market research, and industry insights
• Appraise new product ideas and strategise appropriate go-to-market plans
• Lead the ideation, technical development and launch of innovative digital solutions
• Define and communicate product requirements and specifications by thinking creatively and holistically about how to solve problems
• Work collaboratively with Engineering, Design, Data to deliver high-quality functional solutions
• Work with marketing and other commercial stakeholders on go-to-market launch plans
• Mentor and coach junior product managers, fostering growth and development within the team

Who we're looking for

• At least 6 years of experience in product management role or similar position, preferably in Software/ SaaS/ eCommerce companies, with demonstrable success in launching new products/ features with clear impact
• Bachelor’s degree in computer science, software engineering, information technology, business, finance, economics or related fields
• You like to work in an environment that is obsessed with the "why"
• Strong passion for creating exceptional product experiences and solving complex merchant challenges
• Have an exceptional product and business judgement, and a high level of product management competencies
• Excellent communication skills, both written and verbally, with structure and clarity
• Excellent project management & cross-function collaboration skills
• Strong people skills, experience in working with and able to influence multiple internal and external stakeholders
• Critical thinker with strong problem-solving and coordination skills
• Knowledge of project management & documentation tools such as Jira & Notion
• Knowledge of wireframing & design tools, such as Balsamiq, Miro, Figma, etc
• Passion for building delightful product experiences and genuine excitement for solving merchant problems
• An entrepreneurial spirit who is self-driven, can thrive in ambiguity, create their own structure and get things done

Nice to have

• Experience with SQL or a willingness/aptitude to learn
• Keen sense of aesthetics / belief that software should be both beautiful and functional, with a low floor, high ceiling approach—simple enough for new users, but powerful enough for experts
• Experience in a startup or strategy consulting

If you are driven and want to make an impact, we want to speak to you. Drop us your resume and portfolio now and we’ll get back to you soon.

Roles & Responsibilities

• Manpower planning - Recruit, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Maintain a safe and healthy work environment by following and enforcing standards and procedures
• Responsible for operation supervisors, with review/approval responsibility for all operations employees
• Maintain great relationships with key business partners
• Work closely with Operation Head and management team to set and implement policies, procedures, and system

Job Requirement:

• Have at least 2 years of relevant experience in the Food Court, Coffee Shop, Hawker Stall, Food Centre, and Restaurant.
• Weekend shift required
• Work in a fast-paced environment
• Candidates process own transport will be an advantage

COMPANY DESCRIPTION

About BW Group

BW Group is a leading global maritime company involved in shipping, floating infrastructure, deepwater oil & gas production, and new sustainable technologies. Founded in 1955 by Sir YK Pao, BW controls a fleet of over 490 vessels transporting oil, gas and dry commodities, with its 200 LNG and LPG ships constituting the largest gas fleet in the world. In the renewables space, the group has investments in solar, wind, batteries, biofuels and water treatment. BW is proud to be listed as one of Forbes World's Best Employers 2023.

Are you ready to make an impact?

What drives us is our mission to deliver energy for the world today, and to find solutions for tomorrow. If you want to make lives better around the world by providing access to energy, while working on sustainability and decarbonisation, we'd like to hear from you. Working at BW you will feel the pulse of the world each day. If something happens in the world, we feel it, and you can play your part by anticipating and responding to it. Our high-performing teams are drawn to BW by the global nature of our work and the satisfaction of working with collaborative people who inspire each other to deliver exceptional results.

RESPONSIBILITIES

The Asset Management team is responsible for BW Group vessels management activities such as investment/divestment of vessels, identify business opportunities, generate returns through asset play, long term projects and/or forward paper markets as well as supporting other business units in their sales and purchase activities.

A successful candidate would ideally be able to work under time pressure, attention to detail for reviewing and negotiating contracts and good business acumen.

Responsibilities:

• Monitor and analyse market trends to identify investment / divestment opportunities
• Support the evaluation of investment/divestment decisions through quantitative and qualitative analysis as part of the proposal process
• In collaboration with the Strategy & Corporate Development, support the analysis and identification of new opportunities within the shipping sector
• Support the compilation of Board papers and/or proposals for Board recommendations
• Participate in the negotiations for ship Sale & Purchase and Newbuilding contracts
• Liaise, network and build relationships with business counterparties, charterers and shipbrokers to gather relevant market intelligence and generate deal flow
• Administration of existing contracts/agreements
• Maintain and update databases (S&P and MDM)
• Assist and responsible for sending out routine reports
• Monitor and update FFA positions as and when required.
• Participate in ad-hoc projects as required
• Actively participate in the development of the quality management system and engage in the workflow process for the continuous improvement of departmental procedures
• Process timely and accurate invoices through IMOS for BW Dry Cargo
• Liaise with external parties on operational and technical matters on BW Dry Cargo fleet
• Actively participate and engage in the process for the continuous improvement of BW Asset Management procedures and processes, including keeping alignment between practice and documentation in QMS

• Bachelor (BA, Finance, Economics, Legal or Shipping/Maritime)
• Preferably 1-3 years maritime experience
• Entry level candidates with relevant internship/training experience may be considered
• Quantitative skills, financial modelling
• Review and negotiate contracts/agreements
• Ability to synthesize and present information to support decision making
• Ability to work in a precise and accurate manner while under time pressure
• Good collaboration and team player
• Well versed with Microsoft Office products (i.e Excel and PowerPoint)

At BW, we offer challenging work in an international environment with a team of dedicated and competent colleagues. We recognise that the success of BW rests with each employee's ability to provide the necessary skills and confidence within the team, and our training is tailored to suit individual needs and career aspirations.

Vision: Best on Water

Mission: We deliver energy for the world today, and find solutions for tomorrow

Values

• Collaborative
• Ambitious
• Reliable
• Enduring

If our values resonate with you and you think you can contribute, we would be delighted to hear from you!

Don't meet every single requirement? At BW, we value diversity and the unique experiences that people from different backgrounds bring to our business. We welcome you to apply for the role even if you don't fully meet all the listed requirements, especially if you are passionate about building an inclusive culture where we strive to be our best. You may be just the right candidate!

Information for Recruitment Agencies:

BW endeavours to recruit and fill vacancies directly. However, when we do need to engage with agencies, BW operates a preferred supplier list (PSL) and will not be accepting unsolicited applications from non-PSL agencies for this role.

About HOYA Surgical Optics (HSO)

HOYA Surgical Optics (HSO) is the globally leading Preloaded Intraocular Lens (IOL) focused company that provides technologies and solutions that exceed expectations, enabling ophthalmic surgeons to focus on restoring sight. We are dedicated to improving the vision and quality of life for millions of people suffering from cataract, and helping them celebrate life visually.

HSO empowers cataract surgeons all over the world with innovative ophthalmic devices and services, with an attention to detail that helps them achieve better surgical outcomes and better practice results. Our commitment to delivering these results is grounded upon a quality management system that is continuously improving to meet changing global regulatory requirements and our entrepreneurial drive to be the brand of first choice.

At HSO, People is the key factor to our success. We aim to create a conducive work environment for our employees around the globe, and to promote an inclusive culture based on our core values – Excellence, Passion, Innovative, Collaboration, and Accountability.

HSO way of working

In fulfilling our roles, we are

• Accountable for our own capabilities and development,
• Focused on delivering results without excuses, and
• Alive to the sensitivities, risk, and impact we have on others and work in a way that helps others do their work effectively.

We are looking for people who

• See beyond themselves and are impact-focused,
• Consider the needs, challenges, and objectives of every person with whom they interact, and
• Exhibit positive reinforcement to help others succeed.

Job Description

About the role

Works closely with and have impact on: Sales, Marketing, Regulatory Affairs, Quality Assurance, Research & Development, Operations

Reports to: Project Manager (Global Projects)

Function: Global Commercial

Work Location/Site: Singapore / Global Headquarters

Role Overview

The Project Manager is responsible for ensuring that assigned project deliverables are completed on time, within scope, and in line with expectations. This role works very closely with cross-functional stakeholders in Regulatory Affairs (RA), Quality Assurance (QA), Supply Chain Management (SCM), Marketing, and Sales, and must facilitate collaboration to drive project progress, with focus on global market and regulatory compliance.

Duties and Responsibilities

• Manage assigned project and adapt work as required proactively
• Coordinate internal resources to execute project effectively and ensure resource allocation
• Ensure that all project milestones are delivered on-time, within scope and within budget
• Identify gaps, risks and roadblocks in the project workstreams, gather supporting data, solve problems to drive project outcomes
• Proactively identify and manage risks in projects with required mitigation actions
• Escalate any risks and resource needs identified in projects and/or workstreams to management as required
• Communicate effectively on project progress, risks and mitigation plan on a regular basis
• Measure project performance thru established KPIs and report to management regularly
• Conduct data analysis for project planning purposes
• Develop and/or modify project plans and track their progress
• Lead project (workstream) core team meetings
• Create and maintain all required project documentation
• Conduct project reviews and create detailed reports for management
• Prepare updates for the Steering Committee
• Provide mentorship to team member to foster a culture of innovation, collaboration, and continuous improvement

Requirements

Experience

• 3-5 years’ experience in a related area (project management, medical device, pharmaceutical biotechnology etc)
• Proven working experience as a project manager with successful projects accomplishment history and ability to champion cross-functional project team by deploying the project management processes
• A PMP Certification (Project Management Professional) is preferred.

Skills/Accreditations

• Capable of actively collaborating with various stakeholders, demonstrating a servant leadership mindset
• Self-starter and the ability to proactively drive initiatives
• Exceptional communication skills, both verbal and written
• Excellent organizational skills
• Advanced data analysis skill and MS Excel skills
• Strong business acumen and financial analytical skill
• Knowledge and experience in medical device industry is a plus
• Basic finance knowledge will be an advantage
• Comfortable working across global site locations and time zones

Academic Qualifications

• At least bachelor’s degree in engineering or business management

Travel requirements

• Up to 20% of time

By submitting your application, you consent to HOYA Group collecting, disclosing, and retaining your personal data for employment assessment and verification purposes.

If you are shortlisted, we will contact you within three weeks of your application. Thank you for your application and understanding.

• Seniority Level
  Mid-Senior level
• Industry
  Medical Equipment Manufacturing
  
• Employment Type
  Full-time
• Job Functions
  Project Management
  Analyst
  Business Development
  
• SkillsStatistical Data Analysis
  Project Management Training
  Medical Devices
  Supply Chain Management
  Data Analytics
  Project Management
  Quality
  

COMPANY DESCRIPTION

Hafnia is one of the world's leading oil product tanker owners and operators. We provide transportation of oil and oil products to national and international oil companies, major chemical companies, as well as trading and utility companies.

Hafnia is a company that's all about our people both the people that run the business, and those that manage our customers. We've always done things differently and prioritized a strong, commercial mindset. But we've never cut corners when it comes to relationships. Building strong business relationships with our customers is the foundation of what we do. We're in this for the long run and focus on their needs 100%. We are transparent and we stick by our promises as the partner you can turn to in a tight spot meaning our customers stick with us. Our foremost rule is putting people first and that's how we've become one of the leading ship owners and operators of today's product tanker industry globally.

Hafnia has a solid history in chartering, operations, and technical management, and strives to offer customers the best solution for their transportation needs. This solution-focused approach has resulted in a strong reputation and the Company remains firmly committed to being a responsible member of the industry and operating according to the highest ethical standards.

RESPONSIBILITIES

• Manage and oversee the filing of regular tax returns, tax audit / inquiries and notices from tax authorities, GST/VAT and withholding tax
• Lead implementation of Pillar 2 compliance for the Group
• Assist the group to comply with transfer pricing rules and plan comprehensive tax and transfer pricing strategies through the use of Organisation for Economic Cooperation (OECD) guidelines' and Singapore transfer pricing guidelines' methodologies.
• Manage all Singapore GST matters for the group ensuring tax compliance with GST regulations
• Provide advice on all tax matters including day-to-day tax planning and advisory / operational business support, review of commercial contracts and cross-border transactions, tax reporting and tax due diligence.
• Monitor and analyse the impact of proposed and newly enacted tax legislation on the business in the relevant jurisdiction.
• Identify tax efficient opportunities and assist with all aspects of tax strategy management, business acquisition and restructuring initiatives, tax efficient structuring and mitigation of tax risks.
• Support the tax provisioning process for the finance team.

• At least 10 years of relevant experience in corporate and international shipping tax with prior experience in Big 4
• Familiar with Organisation for Economic Co-operation and Development (OECD) and Singapore Transfer Pricing guidelines.
• Degree in Accountancy or its' equivalent or any professional tax qualifications.
• Excellent written and oral communication skills with emphasis on ability to interpret and analyze relevant tax law and summarize findings in non-technical business language for management
• Proficient in use of Excel, Data analytics.
• Self-starter who is able to produce quality results and meet deadlines.

Job Summary :

We are seeking a highly skilled Developer for the role of Associate - The ideal candidate will have extensive experience in PEGA frameworks, case management, user experience, data and integration, application development, and platform.

Required Skills :

Technical Skills :

• PEGA Frameworks , Pega Case Management , Pega User Experience , Pega Data and Integration , Pega Application Development , Pega Platform Domain Skills : Airlines

Roles & Responsibilities :

• Project Manager of 8-12 years experiences and Pega 5-8 years of experience.
• Leading a team of Pega Developers
• Support existing Pega application with ticket resolution within the defined SLA
• Develop and implement PEGA-based solutions to meet business requirements as part of enhancements and/or service requests
• Provide expertise in PEGA frameworks, ensuring robust and scalable application architecture.
• Utilize PEGA Case Management to streamline and automate business processes, enhancing operational efficiency.
• Design intuitive and user-friendly interfaces using PEGA User Experience principles.
• Integrate PEGA applications with various data sources and external systems to ensure seamless data flow.
• Collaborate with cross-functional teams to define and implement integration strategies and solutions.
• Conduct thorough testing and debugging of PEGA applications to ensure high performance and reliability.
• Provide technical support and troubleshooting for PEGA applications, addressing any issues promptly.
• Document all development processes, configurations, and changes for future reference and compliance.
• Stay updated with the latest PEGA platform updates and industry best practices to continuously improve solutions.
• Contribute to the overall success of the project by delivering high-quality solutions that meet client expectations.
• Demonstrate expertise in PEGA Case Management, including the ability to design and implement complex workflows.
• Showcase proficiency in PEGA User Experience, creating user-centric designs that enhance usability.
• Have experience in PEGA Data and Integration, ensuring seamless connectivity with various data sources.
• Exhibit strong skill in PEGA Application Development, from initial design to final deployment.

Certification(s) Required :

• Certified Pega System Architect (CSA), Certified Pega Senior System Architect (CSSA)

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The incumbent will act as one of the faculty liaisons at Science Dean’s Office for the Master’s programmes at the NUS Faculty of Science in response to the suite of Programmes’ rapid expansion. The dedicated person will help to ensure the smooth delivery of the sought-after self-financing programmes and ensure their service standard. By working with the Programme Managers, Programme Directors and the Deanery members at the Faculty of Science, he/she will manage the Programmes’ end-to-end administration including admission, programme management, alumni relations, and other related portfolios. Duties and responsibilities include, but are not limited to the following -

• Work closely with both internal and external stakeholders for the overall administration of the Master’s programmes throughout the student lifecycle.
• Support the MSc programme operations lead to work with departments on various administrative responsibilities, including managing applications, enrolment processes, and maintaining student records.
• Facilitate the coordination and development of programmes, prepare regular faculty-level circulars and act as the secretariat for faculty-level postgraduate executive committee.
• Gather necessary teaching feedback information and perform data analysis for the Faculty to gain insights into the programme quality.
• Help coordinate events and foster a sense of community within the faculty.
• Other ad-hoc admin duties when necessary.

Qualifications/Requirements/Other Info

• Degree from a recognized university, postgraduate degree preferred
• Programme management experience, preferably 4+ years of experience as programme coordinator and partnership development in the higher education sector
• Organizational skills
• Strong oral and written communication skills
• Networking and event management skills
• Motivated, self-starter with ability to contribute to strategic planning, and perform duties independently.

- Remuneration is based on a 12-month salary structure, with annual variable bonus which is subject to incumbent’s performance and the University/School’s prevailing remuneration policies.

- The incumbent will be emplaced at an appropriate appointment grade based on his/her individual merits.

Here at THE PROVIDORE SINGAPORE, we frankly believe that we are stronger as a team!

TEAMWORK MAKES THE DREAM WORK!

We take pride in having an environment that is open and welcoming, to achieve our goals together. With an emphasis on communication and connection, we promote opportunities for all to develop and achieve success; our employees are our family, and we strive to create an inclusive and positive culture for all!

Across our various roles and departments, we have a diverse workforce that is built on the strengths of each and every individual. Our ethos is to create an environment where our people matter, and a place where we celebrate each other’s success.

Visit https://theprovidore.com/careers/ for more opportunities and to apply directly!

HIRING FOR:

Barista Manager

• THE PROVIDORE SINGAPORE (Western Cuisine Restaurants)

Locations:

1. OUE Downtown Gallery
2. Mandarin Gallery
3. Paya Lebar Quarters
4. Raffles City
5. Raffles Place
6. Vivo City
7. Wisma Atria

Are you an experienced, seasoned barista looking for an opportunity to be in a leadership role and mentor future baristas to raise the bar in the art of coffee-making?

Do you have a keen eye for details and quality control, as well as possess a genuine passion for training?

If you are, and you like to be part of a fun, friendly and hardworking team who take pride in their professional craft, then this is the role for you!

To us, coffee is so much more than your atypical cup of beverage where you can find almost anywhere in the world. Each of our drinks served is a symbol of the skill, pride, and care our baristas put into their work.

Job Description:

We pride ourselves on our excellent coffee; from preparing, and serving genuinely delectable coffee to creatively adoring your servings with beautiful latte art. Besides coffee, our bar also serves a curation of carefully selected tea, drinking chocolate and chai, slow-pressed juices and plant based fresh fruit smoothies, as well as alcoholic beverages such as draught beer, wine, cocktails and artisanal spirits.

In your role as a Barista Manager, you will play a critical role in ensuring smooth daily bar operations in all our restaurants, ensuring consistent day-to-day operations encompassing exceptional customer service, high-quality beverages and a positive work environment. Overseeing our beverage menu from creating new beverages to possible improvements over the current selection, you will ensure the highest standards are kept over selection and preparation of all our beverages.

You will…

• help ensure efficient allocation of baristas are assigned to each of our restaurants by working closely with relevant departments such as the respective Restaurant teams and the Human Resources (HR) team.
• lead a team of baristas, help manage inventory, and maintenance of equipment, all while fostering a strong passion for coffee and a positive connection with our customers.
• be tasked with training and supervision of new and current baristas, as well as other colleagues in our Restaurants by fostering a positive and collaborative team environment through well-planned and effective execution of required knowledge and skills in the preparation and delivery of our beverages.
• safeguard the preparation of high-quality coffee and other beverages, adhering to established recipes and standards to enhance existing skillsets and knowledge about coffee and other beverages, preparation techniques and recipes, and safety procedures.
• ensure the highest level of customer service excellence is always upkept, such as addressing customer needs and any possible feedback efficiently and smoothly.
• help monitor required inventory levels, order supplies, and manage stock to minimize wastage and maintain product availability.
• be responsible for sales reporting of the bar in our restaurants, as well as assist in budgeting and forecasting where required.
• ensure that all health and safety practices are strictly upkept as per policies and regulations.
• be open to any other skill-development or ad-hoc tasked as assigned by your supervisor.

Job Requirements:

• Minimum 4-years related experience as a senior barista or manager with responsibilities in a similar bar, cafe and / or restaurant environment.
• Genuine love and passion for coffee and other types of beverages in general.
• Able to work shifts depending on business needs, as well as weekends and public holidays.
• Excellent communication skills with positive, interpersonal skills.
• A team player with a good sense of job responsibility and a keen eye for detail.
• Honest willingness to learn and grow with the Company.

*Position offered if selected, will commensurate with years of related experience.

We look forward to receiving your application, and the opportunity to meet you!

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Summary

Reporting to Head of Tax (Asia Pacific), you will be providing senior level support and expert tax advisory to Asia Pacific (APAC) senior management for business support, M&A, tax technical and compliance matters as required.

As the APAC Tax Expert/Manager, you will be collaborating closely with tax and finance teams primarily in APAC and also contribute in other jurisdictions with the Group’s Headquarters tax department. The incumbent is expected to lead discussions and bring issues to resolution.

Responsibilities

• Provide expert technical advice in support of APAC tax leadership

• Advise APAC business leadership as the subject matter expert on all taxation matters

• Provide tax advisory guidance and counsel to group shipping carrier organizations in APAC

• Lead in tax projects and/or lead for tax in cross functional projects

• Perform tax impact analysis in support of new business transactions

• Monitor tax provisions and interlock with internal teams to ensure consistency

• Provide tax audit and/or tax query support as required

• Support tax compliance processes as required

• Research and analyse tax law developments that may affect the Group

• Independently manage external tax consultants

Requirements

• Minimum 5 years’ experience in a corporate tax environment in an MNC with/or Big 4 Accounting firm experience

• Bachelor’s degree in Accounting, Law or Economics from a recognized institution with at least 1 additional recognized tax accreditation or advanced degree in taxation

• Strong technical knowledge and abilities in Singapore Income Tax and cross border International Tax in shipping carriers/shipping is a huge plus

• High attention to detail and proficient in Microsoft Excel

• Ability to work under pressure and ambiguity and solve complex issues

• Strong team player with the ability to lead in projects

• Pro-active, solution-driven and a problem-solver

• Analytical mindset, with good written and spoken English communication skills

**This role is opened for local employment only.

**Salary package (local) & job title shall commensurate with experience.
**Kindly note that only short-listed applicants will be contacted.

** By applying for this role, you hereby consent to the CMA CGM Group collecting, processing and using any personal information you submit, for the following purposes:
(i) To process the application for the role being applied for;
(ii) To process the application for other open positions within the CMA CGM Group which may be suitable to you;

(iii) To conduct necessary reference checks; and
(iv) Any other purpose related to one or more of the above.

You further consent to the CMA CGM Group retaining such personal information for a period of two years following your submission thereof, so that we may consider you for other open positions within the CMA CGM Group which may be suitable to you in the event that you are not selected for this role.

NOTICE TO THIRD PARTY AGENCIES: Please note that CMA CGM Group does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, CMA CGM Group will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, CMA CGM Group explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of CMA CGM Group.

Company Brief:

Triflex is a German family-owned business with more than 40 years of experience in manufacturing and distributing a wide range of reliable and lasting waterproofing solutions for the protection of buildings. The core competence of Triflex is the field of waterproofing systems and coating materials for the construction sector. Triflex's production, development and central functions are brought together in Minden, Germany and is successfully represented worldwide and in the Asia Pacific region, through our sales and distribution office in Singapore.

Our organizational culture is characterized by positive collaborations, respect, trust and cohesion across teams and cultural boundaries. With our company hierarchies being flat and decision-making paths are short - this is the right environment for those with innovative ideas and impulses. Our employees receive appropriate intensive introductory training and continue to support them in their professional development with a wide range of internal and external training opportunities. As an innovative employer, we offer exciting jobs with interesting prospects and a high degree of creative freedom. Reliability, focus on service and innovation are the values we work by every day in our customers’ interest.

Interested applicants may submit their resume by email to triflex.asia@triflex .com with the subject format– Applicant Name: Technical/Engineering Services Manager (Waterproofing)

Job description:

We are seeking specialist to fill in the role of a Technical/Engineering Services Manager for waterproofing construction projects in Singapore. The successful applicant's primary responsibility is to provide support for Triflex waterproofing product application to all our customers. He will work closely with building contractors, engineers, site supervisors and facility managers to create solutions for waterproofing challenges and to demonstrate application techniques waterproofing projects. This is a challenging and rewarding opportunity for an ambitious individual with a passion for specialist waterproofing products and the desire to make a real difference in the building industry.

The successful applicant shall be responsible for:

1. Product presentations and demonstration

2. Development and implementation of technical training program for applicators

3. Analysis of project site requirements

4. Assessment of business opportunities for Triflex products

5. Support on clients' project execution throughtout its term

6. Safety briefing and risk assessment

7. Applicator training and competency check

8. Compliance oversight (method statement, safety protocols, building standards)

9. Client relationship building (decision makers, designers / planners, project execution team)

10. Reporting and documentation (project status, technical meetings /trainings)

Qualifications Required

1. Minimum 3 years working experience as a site supervisor for building envelope construction, specializing in waterproofing, roofing, flooring or tiling.

2. Well acquainted with various building envelope materials and construction methodologies.

3. Extensive experience in handling waterproofing materials, application techniques, industry standards, as well as local regulations and building codes for waterproofing in Singapore.

4. Proven track record in working with project engineers, building contractors and property owners.

5. Able to understand shop drawings and specification documents.

6. Demonstrated ability to build rapport and maintain strong relationships with customers and partners.

7. A good command both spoken and written English as the job requires communicating with both local and regional (Asia Pacific) clients and business enablers. Knowledge of local language is an advantage.

8.The job requires extensive travelling (local and overseas), conducting building survey including lifting heavy loads as well as flexibility to work under varying schedule.

9. Possesses class 3 driving license in Singapore.

Required Soft Skills

1. Able to present confidently and convincingly to a wide variety of audiences/ groups.

2. Teamworking, relationship-building and influencing skills.

3. A methodical approach to work, organized and time conscious.

4. Reliable and prudent in the use of company resources.

5. Resourceful, analytical, focused on solution-based approach.

6. Open-minded and self-directing.

Educational Requirements

Minimum ITE in an industry-relevant field of study (Building Construction).

Others:

Singaporeans only.

Commencement date:

Able to start work immediately.

The Problem Manager for Major Incident is a Service Operations Specialist who is responsible to maintain high levels of service and ensuring all service recovery, protective mitigations, stakeholder communications and problem management activities are performed. He/She is responsible to drive both internal and external teams to ensure compliance to SLOs, SLAs, KPIs and metrics relating to service performance and operations performance.

He/She possesses strong analytical skills in the completion of service operations related activities and is responsible for tracking and analysing important reports covering service performance metrics and operations activities.

Role and Responsibilities

• Support and assist in high severity incidents and drive problem management meetings, gather required experts to perform root cause analysis for problem resolution

• Manages high severity incident communications to all stakeholders and provide regular updates to management and stakeholders until incident closure

• Drives internal and 3rd party service provider / vendor review meetings covering performance, service improvements, quality and processes

• Participate in high severity incidents/Command Centers and collaborates with multiple internal teams across disparate groups to restore services when major incidents occurs

• Track and ensure compliance to SLAs, KPIs and metrics relating to service performance and operations performance

• Ensure all operational support material is complete and all process comply within internal security and technology standards

• Prepare and deliver status updates / report to management

• Log and track problem tickets relating to S1/S2 or high impact issues

• Maintain processes, templates and SOP, website and information related to incident and problem management

• Assist senior leaders in disaster recovery planning and activities

Requirements / Qualifications

• Bachelor’s degree or Diploma in computer science or other highly technical, scientific discipline

• 5-10 yrs of Technical / Application Support or Problem / Incident management experience

• Proven experience of working efficiently in a cross functional team

• ITIL v3/v4 certification and strong service oriented experience / background

• Knowledge and understanding of IT industry environment and business needs Strong competency in IT technologies covering operating systems, databases technologies, networking, server, load balancing and/or application related domains covering healthcare and healthcare related industries

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Ability to adapt to a fast-changing environment and work under a fast-paced and dynamic environment.

Company Brief:

Triflex is a German family-owned business with more than 40 years of experience in manufacturing and distributing a wide range of reliable and lasting waterproofing solutions for the protection of buildings. The core competence of Triflex is the field of waterproofing systems and coating materials for the construction sector. Triflex's production, development and central functions are brought together in Minden, Germany and is successfully represented worldwide and in the Asia Pacific region, through our sales and distribution office in Singapore.

Our organizational culture is characterized by positive collaborations, respect, trust and cohesion across teams and cultural boundaries. With our company hierarchies being flat and decision-making paths are short - this is the right environment for those with innovative ideas and impulses. Our employees receive appropriate intensive introductory training and continue to support them in their professional development with a wide range of internal and external training opportunities. As an innovative employer, we offer exciting jobs with interesting prospects and a high degree of creative freedom. Reliability, focus on service and innovation are the values we work by every day in our customers’ interest.

Interested applicants may submit their resume by email to triflex.asia@triflex .com with the subject format– Applicant Name: Technical/Engineering Services Manager (Waterproofing)

Job description:

We are seeking specialist to fill in the role of a Technical/Engineering Services Manager for waterproofing construction projects in Singapore. The successful applicant's primary responsibility is to provide support for Triflex waterproofing product application to all our customers. He will work closely with building contractors, engineers, site supervisors and facility managers to create solutions for waterproofing challenges and to demonstrate application techniques waterproofing projects. This is a challenging and rewarding opportunity for an ambitious individual with a passion for specialist waterproofing products and the desire to make a real difference in the building industry.

The successful applicant shall be responsible for:

1. Product presentations and demonstration

2. Development and implementation of technical training program for applicators

3. Analysis of project site requirements

4. Assessment of business opportunities for Triflex products

5. Support on clients' project execution throughtout its term

6. Safety briefing and risk assessment

7. Applicator training and competency check

8. Compliance oversight (method statement, safety protocols, building standards)

9. Client relationship building (decision makers, designers / planners, project execution team)

10. Reporting and documentation (project status, technical meetings /trainings)

Qualifications Required

1. Minimum 3 years working experience as a site supervisor for building envelope construction, specializing in waterproofing, roofing, flooring or tiling.

2. Well acquainted with various building envelope materials and construction methodologies.

3. Extensive experience in handling waterproofing materials, application techniques, industry standards, as well as local regulations and building codes for waterproofing in Singapore.

4. Proven track record in working with project engineers, building contractors and property owners.

5. Able to understand shop drawings and specification documents.

6. Demonstrated ability to build rapport and maintain strong relationships with customers and partners.

7. Able to understand shop drawings and specification documents.

8. Fluent in both spoken and written English, knowledge of local language is an advantage.

9. Must be physically fit, mentally agile and able to work under varying work schedule.

10. Possesses class 3 driving license in Singapore.

Required Soft Skills

1. Able to present confidently and convincingly to a wide variety of audiences/ groups.

2. Teamworking, relationship-building and influencing skills.

3. A methodical approach to work, organized and time conscious.

4. Reliable and prudent in the use of company resources.

5. Resourceful, analytical, focused on solution-based approach.

6. Open-minded and self-directing.

Educational Requirements

Minimum ITE in an industry-relevant field of study (Building Construction).

Others:

Singaporeans only.

Commencement date:

Able to start work immediately.

Responsibilities & Duties

• Be a key player in the customer acquisition team to onboard new parents to the company's community
• Share the company's vision and recommend suitable coding programs for students
• Support customer success initiatives like special programmes or competitions, or community events like fireside chats for customer engagement
• Maintain customer relationships and build a strong the company's community.
• Act as parents’ advocate and manage relationships with them
• Plan lead generation events with key partners like Parent Sharings, trial classes and make sure payment for classes are received
• Work with the teaching team to assess the students and follow up with parents for conversion
• Responsible for handling general administrative duties, e.g. sending out onboarding emails, data entry, sorting out data and research
• Ensure that all customer information is properly documented and updated in the CRM system
• Relationship manager for the company's community, continue to track the progress of students and maintain relationships with parents

Skills & Qualifications

• Strong communication and problem solving skills
• Driven, fast learner, proactive and ability to work in a fast-paced environment
• Organised, detail-oriented and ability to manage different projects at once
• Get things done attitude, self-driven
• You are very meticulous and independent, able to set own priorities with time management to complete projects timely
• Diploma / Degree Graduates without experience are welcome to apply as on job training will be provided!

Additional (Good-to-Have!)

• You love to learn and expand knowledge in Computer Science and/or Engineering
• Strong communication and problem solving skills. Open-minded and dynamic
• You are eager to shape the skills and minds of our next generation in equipping them with the right digital skills You have prior teaching experience, be it tutoring, or team training

Location: West Coast Plaza

Company background: Learning in Coding / Robotics for Primary & Secondary school kids.

Working hours: 9am to 6pm (5 days per week, Wednesday to Sundays, PH OFF)

Salary: $2800 to $3500 per month + quarterly / annual bonus

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Benefits:

• Entry level welcome and training provided
• Upon completion of 12 months contract, candidate will be entitled to 1 month bonus

Working Days and Timing (rostered):

• 5 days work week: Monday to Friday 8:30am - 6pm
• 5.5 days work week: Monday to Friday (8.30am to 5:30pm) & Saturday (8.30am to 12.30pm)

Job Description:

This is a contract role for a Customer Service located in ALPS Ave. Our client, one of the largest and most trusted global shipping and logistics companies, ships and tracks domestic and international deliveries. You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Key Highlights

• 1 year contract renewable basis
• Attractive remunerations and monthly incentives
• Our Contact Centre is located within walking distance from Tampines MRT station.
• Working Hours: 5-day work week from Monday to Friday, 9am to 6pm (Exclude PH/Weekends)

Job Description

Let your passion for service come alive in your profession. You thrive on lending a helping hand in helping those who need assistance and always take responsibility to ensure all given tasks are completed promptly. If you have an outgoing personality and enjoy talking to people, and pride yourself in having a soothing and reassuring voice, you are warmly invited to apply to join our dynamic team.

As the service ambassador of our company, you will identify and address customers' uncertainties. You will offer solutions and lend a helping hand in alleviating their concerns. Your active listening and reassuring voice will come a long way in ensuring that our policyholders' enquiries are handled in a prompt and professional manner on a daily basis and that our Contact Centre remains the preferred way for our customers to reach us.

You will be required to:

• Attend to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility

• Empathize with customers, and offer clear and relevant advice

• Provide policy recommendations and refer customers to client advisers for more comprehensive explanations

• Perform post-case administration for future reference

Qualifications -

To join us as a Customer Service Officer (Contact Centre), you should:

• Have obtained NITEC cert, diploma or degree in any field. Relevant insurance certification will be an advantage

• Have at least 1 year of experience in customer service, preferably in a contact centre

• Enjoy people engagement and providing sound advice, have patience in dealing with complex problems

• Have strong interpersonal skills and the ability to answer queries clearly over the phone

• Be result-oriented and enjoy seeing tangible results of your hard work

Jason Energy Pte Ltd, a wholly owned subsidiary of Jason Marine Group Limited has significant experience in providing completed integrated telecoms for the offshore/onshore oil and gas industries. As a recognised Telecommunication System Integrator in the oil and gas global market, we provide turnkey project systems that covers a full spectrum of services from the areas of engineering design, project management, supply, integration, installation, testing, commission, and maintenance.

We are looking for a Sales Manager (Energy and Offshore) to expand our Energy business in the Oil/ Gas and offshore markets in the local and regional areas. Reporting to Head of Energy, he/ she will

• Source for new prospects and recommend suitable marine products/integrated systems and services for sea worthiness.
• Manage and analyse sales leads to create and forecast the business plan for the potential customers.
• Implement and execute all business plans, while aligning to our corporate goals, to achieve sales performance target.
• Work with the internal proposal team to create high quality proposals for the customers, while aligning to customers’ needs.
• Liaise closely with the technical team to ensure efficiency in the sales and delivery of systems and services to the customers.
• Respond to customers’ enquiries and maintain the relationship with existing customers.
• Any other ad hoc duties as assigned.

Requirements:

• Diploma/Bachelor's Degree in Engineering.
• 4 - 8 years relevant working experience with good sales track record.
• Good marine industry knowledge in the Energy Sector.
• Experience as Ex-Sailors, Ex-Radio Officers, or Ex-Navy personnel are added advantages.
• Respectable network and customer contacts with local and regional shipyards and ship owners.
• Possess excellent business acumen, communication & presentation skills.
• Career progression pathway is available.

You will support your Reporting Officer in the following areas related to HQ Operations: Critical / Strategic Operations, project planning and implementation of new initiatives

Responsibilities

Critical / Strategic Operations

• Assist to plan and drive Critical / Strategic operations at HQ.
• Assist to plan, drive and implement all required Diagnostic services for new and redeveloped polyclinics
• Assist the co-chairs of the Critical / Strategic Operations work groups to deliver the respective KPIs
• Coordinate and liaise with IT departments to operationalise the implementation of whole of business unit's initiatives, projects and work plans
• To ensure key performance indicators are met within the stipulated timeline.

Project Planning

• Developing project plans, including defining project scope, goals, and deliverables.
• Resource Management: Liaise on resources, including personnel, time, and budget, to ensure project success.
• Risk Management: Identifying and mitigating potential risks that could impact project timelines and deliverables.
• Stakeholder Communication: Engaging with stakeholders to ensure alignment on project objectives and progress.
• Quality Management: Ensuring that project deliverables meet quality standards and adhere to project requirements.
• Project Monitoring and Control: Tracking project progress, identifying variances, and implementing corrective actions as needed.
• Budgeting and Resource Allocation: Estimating project costs, creating a budget, allocate sufficient people to the work required
• To ensure project deliverables are met within the time frame.

Requirements

• Candidates should have 3-5 years of relevant working experience preferably in healthcare sector, with strong operations management leadership including areas in performance monitoring, process improvement, project management and implementation.
• At least 3 years of working experience in a combination of operations management and project management. Experience in start-up of new healthcare facility will be most relevant
• Possess strong leadership and people management skills,
• Resourceful, strong in decision making, problem solving and communication skills
• Experience in operations in healthcare sector and/or IT industry will be an added advantage
• Excellent organisation skills, able to prioritize tasks and time efficiently, work under pressure to meet deadlines
• Good verbal and written communication skills.
• IT skills proficiency in MS Project, Excel, Visio, Power BI and other software will be an added advantage

Job Description & Requirements

Minimum 20 years of engineering experience with Degree in Civil Engineering recognised by the PE Board or qualification acceptable to the Commissioner of Building Control as eligible for application as a Resident Engineer or Recognised Degree in the relevant field subject to the acceptance of the Engineer, and at least 10 years of experience in managing construction teams for major civil projects of similar scale and complexity as below.

1. MRT project with D-wall and Top-down underground station in Singapore or overseas

2. Experience in Singapore’s civil project with a minimum contract value of $950 million

3. Minimum 3 years continuative experience in major civil project

4. Experience in planning, managing and overseeing LTA’s civil projects

5. Experience in planning and managing massive traffic & utility diversions in urban area.

* Candidates who are willing to commit their involvement in the assigned project until the successful completion of project would be an advantage.

* Interested applicants are required to submit their detailed CV and state their current and expected salary.

What you will do

[Physical Design]

• Work for physical design and development activities of MediaTek’s Ghz ARM-based microprocessors
• Involve in activities encompass physical design and analysis of complex and timing-critical microprocessor partition blocks and
• Technical disciplines include synthesis, floor-planning, place and route, RC extraction, timing and power optimization

[STA/Power Signoff]

• Involve in activities encompass Static Timing Analysis on advanced process nodes (28nm, 20nm, 16nm & beyond)
• Technical disciplines include STA, and analysis of complex and timing-critical microprocessor
• Work closely with RTL function designers and physical designers to optimize design components such as timing and power
• Design Methodology (1):
• This position is in charge of design methodology from RTL-Synthesis-DFT-PNR-STA-PI.
• Specific skill set is: able to boost productivity using either programming or EDA solution
• AI learning Programming is a big plus

What you will bring

• Bachelor/Masters Degree in Electrical and Electronic Engineering/Computer Engineering
• Minimum with 7 years relevant experience
• Good with concept of digital design
• Good with communication, team work and scripting skills
• Understanding of RTL2GDS flow is a plus

Location: One North, Singapore

About the company

MediaTek Incorporated (TWSE: 2454) is the world’s 5th largest global fabless semiconductor company. Joining MediaTek means becoming part of a team that powers over 2 billion ICs worldwide, enriching and enhancing everyday life. Our chipsets are integral to a wide range of products, from smartphones, mobile devices to home and IoT devices, in entertainment and multimedia products, and provide connectivity and communication solutions that keep people connected with friends and their families with access to online resources. Working at MediaTek offers you the opportunity to contribute to the world through the devices we use in our daily lives – it’s more than just a job, it’s a chance to make a meaningful impact.

What we're looking for

We are seeking for Deployment Manager who is responsible for the deployment of LR OneOcean and partner products to end users globally. These software deployments may be supporting a new business win or upgrading current customers to our latest software version.

What we offer you

• The opportunity to work for an organization that has a strong sense of purpose, is values driven and helps colleagues to develop professionally and personally through our range of people development programmes.
• A Full time permanent role.

The Role :

• Deployment Managers are a key cog in the revenue generation engine of LR OneOcean, helping to realise new revenue as quickly as possible. They support account retention through helping customers negotiate their first interaction with the product, also supporting adoption and advocacy through each and every customer touch point they have.
• Through solid technical knowledge and the ability to understand customer requirements, they help advise customers on what will make each deployment a success and build project plans to deliver this. They leave the customer with functional software and trained staff.
• They work cross functionally with sales, support and development to put the customer first and guarantee their success.
• The Deployment Manager is responsible for the success of all customer deployments within the assigned customer pod, including trials, new customers, new vessels, new services and software upgrades. A breakdown of those responsibilities is as follows;

Deployment

• Support with pre-sales activity as required to ensure the sale is optimised for deployment.
• Own each deployment project through all phases of scoping, requirements capture, planning, reporting and successful execution.
• Validate the handover data, ensuring that all details required from Sales are present and correct before the onboarding process starts
• Be the point of contact between LR OneOcean and the end user (ship-based stakeholders) during deployments.
• Support communication between LR OneOcean and the customer (office-based stakeholders) during deployments. Support the addition of subscriptions into the internal business system.
• Manage input required from 3rd party providers (e.g. Marlink or Inmarsat).
• Set up project governance and provide clarity and ownership of deployment reporting, ensure all stakeholders have easy access to updates and status.
• To ensure that any physical goods required for a software deployment are delivered in a timely manner, and if necessary, coordinated with any outfit management / physical product supply
• To assist the vessel where necessary in the installation of any hardware / software.
• Customer training is required for deployment of LR OneOcean products and Services to ensure that this is efficient through use of technology.
• Work with the Support Team in managing any technical issues that may arise during installation and commissioning.
• Confirm with customer that all services are working and that the end user understands the essential basics of managing the subscribed services.

Post deployment

• Monitor the performance of key customer software, ensuring the deployed set up remains in optimal condition and act as a point of escalation for technical representatives of the customer.
• Support customers with the deployment of upgrades.

Knowledge Management

• Be an active member of the Deployment Knowledge Base, regionally and globally, helping to make the deployment process as efficient as possible.

Other

• Support product development activity, to ensure the product is optimised for deployment.
• Conduct CSAT surveys during listening points in the deployment and post deployment journey, to ensure customer satisfaction levels remain high.
• Support new releases with deployment testing.
• Provide cover for holidays for cluster / non-cluster roles.
• Travel within the APAC and overseas may be required and is considered an occasional feature of this role. Requests could be made at short notice.
• Provide out of hours support / assistance in emergency or time sensitive situations (either in on call or shift pattern).
• Any other task determined necessary by line management.

What you bring

1. Diploma or Bachelor’s degree in Maritime Navigation or Mechanical Engineering or equivalent and/or Chartered/Professional qualification and a member of a relevant professional institution.
2. Relevant experience in the Deployment Manager and responsible for the success of all customer deployments within the assigned customer pod, including trials, new customers, new vessels, new services and software upgrades. Deployment software installation, troubleshooting.
3. Proficiency in the English and Mandarin Chinese Language commensurate with the work and to demonstrate effective interpersonal skills.

About us

We are a leading international technical professional service provider and a leader in classification, compliance, and consultancy services to the marine and offshore industry, a trusted advisor to our customers helping to design, construct and operate their assets to the highest levels of safety and performance. We are shaping the industry’s future through the development of novel and innovative technology for the next generation of assets, while continuing to deliver solutions for our customers every day.

Be a part of

Lloyd’s Register is wholly owned by the Lloyd’s Register Foundation, a politically and financially independent global charity that aims to engineer a safer world through promoting safety and education. For a thriving ocean economy, Lloyd’s Register colleagues and Lloyd’s Register Foundation work together to fund research, foster industry collaboration and develop action-oriented solutions to make the world a safer place.

Want to apply.

Here at Lloyd’s Register, we care, we share and we do the right thing in every situation. It’s ingrained in our culture and everything we do. We are committed, and continually strive, to lead with our values that empower and enable an inclusive environment conducive to your growth, development and engagement. It doesn’t matter who you are, what you have experienced, how you identify, how old you are, where you are from, what your beliefs are or how your brain or body works – the diversity of our colleagues is fundamental to our futures and the changes we can make together. Our inclusive culture allows us to connect together authentically and to be courageous and bold. We don’t just talk about our differences, we celebrate them! We are committed to making all stages of our recruitment process accessible to all candidates. Please let us know if you need any assistance or reasonable adjustments throughout your application and we will do everything we possibly can to support you. If you don't tick every box in these ads, please don't rule yourself out. We focus on hiring people who share our goal of working together for a safer, sustainable, thriving ocean economy.

We care, we share, we do the right thing.

If you have further questions about this role, please contact us at [email protected] and we will respond to you as soon as possible.

Diversity and Inclusion at Lloyd's Register:

Together we are one Lloyd’s Register, committed to developing an inclusive and safe workplace that embraces and celebrates diversity. We strive to ensure that all applicants to LR experience equality of opportunity and fair treatment, because we believe it is the right thing to do. We hope you do too.

As a Disability Confident Committed Employer, we have committed to:

• Ensure our recruitment process is inclusive and accessible.
• Communicating and promoting vacancies offering an interview to disabled people who meet the minimum criteria for the job.
• Anticipating and providing reasonable adjustments as required
• Supporting any existing employee who acquires a disability or long-term health condition, enabling them to stay in work.
• At least one activity that will make a difference for disabled people.

Find out more about Disability Confident at: www.gov.uk/disabilityconfident

Copyright © Lloyd's Register 2024. All rights reserved. Terms of use. Privacy policy. The Lloyd's Register Group comprises charities and non-charitable companies, with the latter supporting the charities in their main goal of enhancing the safety of life and property, at sea, o land and in the air - for the benefit of the public and the environment (Group entities).

Job Responsibilities

Drive Profitable Business Growth

• Develop and implement sustainable business and route-to-market strategies for export markets through collaborative partnerships with distributors.
• Utilize a data-driven approach to gain market insights and translate them into actionable business plans (e.g., Consumer, Channel, Customer Plans) to achieve business objectives.
• Collaborate with distributors to generate brand awareness and trial initiatives for JDE brands.
• Identify, research, and execute potential business opportunities in both existing and new markets.

Distributor and Stakeholder Management

• Select and manage distributors, including contract negotiations and relationship management.
• Negotiate and formalize agreements with distributors, taking into account trade allowances and contractual conditions
• Engage in channel and account planning activities, defining sales and go-to-market plans with distributors.
• Work with stakeholders to plan and organize resources, such as shipping schedules and marketing activations.

Pricing and Sales Management

• Optimize the positioning of global and local brands in export countries, aligning with growth and cost targets.
• Develop pricing strategies, including general pricing, promotional pricing, and trade margins, to meet targets within agreed pricing ranges.

Job Requirements

• Minimum 5 – 8 years in international commercial business
• Proven track record on defining and implementing the sales strategy in the best way in different countries.
• Proven ability to manage multiple distributors efficiently, driving sustainable and profitable business growth.
• Proven track record in leading and motivating sales teams to achieve targets
• Strong financial understanding, with experience in managing a P&L.

Benefits:

• Entry level welcome and training provided
• Upon completion of 12 months contract, candidate will be entitled to 1 month bonus

Working Days and Timing (rostered):

• 5 days work week: Monday to Friday 8:30am - 6pm
• 5.5 days work week: Monday to Friday (8.30am to 5:30pm) & Saturday (8.30am to 12.30pm)

Job Description:

This is a contract role for a Customer Service located in ALPS Ave. Our client, one of the largest and most trusted global shipping and logistics companies, ships and tracks domestic and international deliveries. You will be responsible for interacting with customers through phone, email, chat, or in person to provide information about products or services, take orders, handle returns, and resolve complaints. It requires listening to customer concerns, investigating issues, and proposing timely and satisfactory solutions. Developing a thorough understanding of the company's products or services is essential to provide accurate information. Additionally, processing customer orders, entering them into the system, and ensuring timely delivery are key responsibilities. Using computer systems to access customer information, process orders, and respond to inquiries is also a vital part of the job.

REQUIREMENTS:

• Entry level are welcome
• No experiences required

Key Responsibilities:

The CGT Customer Service Operations Manager is accountable for providing comprehensive and extensive customer and patient (where applicable) care and, as a customer experience gatekeeper to support the internal stakeholders with a various range of activities, which may include (but are not limited to):

• Serve as the primary point of contact for product requests in coordination with internal stakeholders for timely responses.
• Manage the end-to-end process of product requests by ensuring timely delivery and resolving potential issues.
• Minimize delivery time while maintaining reliability through efficient coordination and proactive planning.
• Lead and contribute to process improvement projects (streamlining processes, improving accuracy, and enhancing efficiency).
• Conduct Cell Therapy platform (CellChain) training sessions for hospital centers, making sure that they have the necessary knowledge and skills to effectively utilize the platform.
• Manage external user access to the Cell Therapy platform (CellChain), ensuring data security and compliance.
• Enhance team skills and operational excellence by promoting a culture of continuous learning and improvement.
• Ensure subject matter expertise to maintain a high level of knowledge and expertise in their subject area, providing informed guidance and support to stakeholders.
• Collaborate with cross-functional teams, internal and external stakeholders, and management to leverage their expertise and contribute to decision-making processes.
• Resolve customer queries by focusing on efficient and effective communication to enhance the overall customer experience.
• Develop and implement innovative solutions to enhance the overall customer experience, identifying areas for improvement, and seeking ways to exceed customer expectations.
• Customer centric approach: Operational account management (non-promotional), including understanding the hospital’s set-up and knowing the operational KPIs (number of orders, manufacturing starts, etc.)

Commercial setting:

• Provide patient services such as travel assistance to patients and their care givers, as applicable.
• Coordinate local cryopreservation logistics and payment process, as applicable.
• Oversight of the local release, logistics and system transactions process related to shipment via distribution depot, as applicable
• Coordinate and contribute to cross-functional commercial meetings, by collaborating with multiple stakeholders to address topics such as product requests, market trends, and customer needs and insights.
• Own the Product Request process for all sites’ onboarding and ensure accuracy of the master data set-up.
• Support with regulatory, RMP and outcomes-based reporting, as applicable based on local country requirements.

Clinical trial setting:

• Create and execute the End-to-End operational treatment process to fit the trial design and protocol.
• Support pan-Therapeutic Area (TA) set up and roll out in close collaboration with the cross-functional clinical trial teams.
• Participate in Site Initiation Visits (SIV) in collaboration with internal stakeholders to support timely site readiness for First Patient First Visit (FPFV). This involves ensuring smooth onboarding processes, correct master data set-up and providing support to external users.
• Manage slot requests and communicate key milestone timelines to both external and internal stakeholders. This includes coordinating with various teams to ensure smooth and efficient scheduling.
• Key gatekeeper for critical KPIs: DtD/VtD. Work closely with cross-functional clinical trial teams in supporting clinical trial protocols and the respective vein-to-door and door-to-door metrics.

Essential Requirements:

• Education: Bachelor’s degree minimum.
• Work Experience: +5 years in customer support (service) in healthcare industry.
• Laguage: Native level of Korean is a must, Fluency in English is a must, Business proficiency in Chinese is preferred, Business proficiency in Japanese is preferred.
• Supply chain / logistics experience is highly preferred.
• Understanding of the pharmaceutical industry and healthcare business service offerings and customer needs.
• Strong track record of successful team collaboration and delivery of results.

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

We are looking for a compassionate and team-oriented individual who is comfortable interacting with students and committed to supporting their mental well-being and personal growth. The successful candidate will be contributing to the following key areas:

• Training and Workshops: collaborate with the team to curate, develop and conduct training sessions and workshops targeted at graduate students and thesis advisors
• Mental well-being support: assist in implementing a mental well-being support & management framework that includes both preventative and reactive models of care. Provide supportive interactions with students to address their mental well-being needs.
• Partnerships: Work with relevant NUS stakeholders
• Business Partnering & Support: Attend monthly Student Support Managers (SSM) meetings and ultimately be point-of-contact for SSMs across faculties/departments, providing consultancy and support to departments, and leading case discussions.
• NUSGS Student Life and Wellbeing initiatives:

1. Support the team in providing administrative, operational support and creation of publicity material for the initiatives, programmes and events (e.g. focus group discussions, workshops, seminars and induction program)
2. Support the team in content creation for various programmes that provides holistic repertoire of skills and experience to equip graduate students and support thesis advisors.
3. Actively engage, contribute, and cooperate with team members to ensure the smooth execution of all activities.

Qualifications

• High proficiency in project management and organisational skills.
• Experience in coordinating workshops/seminars/events.
• Strong writing skills, IT skills and creativity to create content and publicity materials for events, workshops etc.
• Strong interpersonal and communication skills, and able to work collaboratively in a team-oriented environment.
• Comfortable interacting with students
• Experience in digital marketing and content development would be advantageous.
• A BSc in psychology, counselling or social work from an accredited institution is preferred, but not compulsory