About Us: dConstruct is an award-winning AI and Robotics deep tech company founded in 2021. Our vision is to make the world a better place through robot automation. Simply put, our mission is to make smarter robots for a better world. We provide products and services in reality capture and robot automation. Our robots and supporting solutions are used by customers in academia, transportation, construction, facilities management, logistics, security and defense.

dConstruct is headquartered in Singapore with presence in Toronto and Munich. We are expanding to San Francisco, Tokyo, Seoul and Shenzhen.

Job Summary

At dC, we put our users first. The human-robot world is always changing so we need Product Managers who are continuously adapting and excited to work on products that affect the productivity of industrial users every day.

In this role, you will work cross-functionally to guide products from conception to launch by connecting the technical and business worlds. You can break down complex problems into steps that drive product development at dC speed.

One of the many reasons dC consistently brings innovative, world-changing products to market is because of the collaborative work we do in Product Management. Our team works closely with creative and prolific engineers, designers, marketers, etc. to help design and develop technologies that improve access to human-robot interactions. We're responsible for guiding products throughout the execution cycle, focusing specifically on analyzing, positioning, packaging, promoting, and tailoring our solutions to our users.

In this role, you will drive hardware and software collaboration between the software and hardware engineering team, and research teams across the company and the device hardware/software groups. You will define custom software and hardware that brings to life key features that distinguish our first-party robots.

Additionally, you will work cross-functionally to assess and select the most critical problems to be solved through custom platforms, build multi-year roadmaps that intersect our long-term robot strategy, and secure executive support. You will ensure each product has a clear and approved path into a robot, and drive internal stakeholder and partner engagements necessary for the on-time launch of the product.

dC's mission is to automate robot capabilities and make it universally accessible and useful. Our robot team combines the best of dC Software, and Hardware to create radically human-robot experiences for users. We research, design, and develop new technologies and hardware to make our user's interaction with robots faster, seamless, and more powerful. Whether finding new ways to navigate and sense the world around us through robots, to advance form factors, or improve interaction methods, our robot team is making industrial use better through technology.

Key Responsibilities

• Define differentiated and compelling robot solutions and Roadmap that leverage dC’s Hardware, Software, and Machine Learning capabilities.
• Influence, inspire, and lead a broad team across Architecture, Software, IC design, Operations, and Product Management.
• Collaborate with advanced research to create true differentiated experiences in first-party and third-party devices.
• Evaluate new applications, use cases, proofs-of-concept, technologies and standards, and advocate for/against adoption based on system-level considerations.
• Build business metrics into the overall product plan.

Minimum Qualifications

• Bachelor's degree in Electrical Engineering, Computer Science, Physics, Mathematics, related technical field, or equivalent practical experience.
• 5 years of experience with product management and development at a robotics company.
• Experience with areas of robots, sensors, and communications.
• Experience with cross-functional teams (e.g., Hardware/Software/Product Engineering, Marketing, Finance, Supply Chain, Legal).

Preferred Qualifications

• Master's degree in a related field.
• Experience defining and launching products for robots or sensor products.
• Expertise with robot hardware development lifecycles and original device manufacturer (ODM)/CM working models.
• 1 – 2 years Professionally as an Engineer/Software Engineer with logistics experience.
• Excellent communication and influencing skills to guide initiatives internally, externally, as well as with executive management.

How to Apply: Please submit your resume and cover letter detailing your qualifications and interest in the position to [email protected].

Job Summary:

To be fully responsible for the operational results of the Club and to be overall in charge of its day-to-day operation including the House, Accommodation and Marina facilities in accordance to the Club’s Mission as well as its short term and long-term strategic objectives.

Requirements:

• Proven experience as a General Manager or similar executive role
• Strong analytical ability
• Excellent communication skills with all levels yet able to command
• Knowledge of business process and functions (Finance, HR, procurement, operations etc.)
• Capable of building and managing relationships with multiple departments as well as Club Committee
• Good negotiation skill and able to work under pressure

Other Information:

• Work location: West Coast Ferry Road (Bus 175 and 176) near West Coast Park
• Permanent role with attractive benefits
• Meals provided
• Company transport provided (Clementi MRT Station)

Job Summary

The IT Manager will be responsible for the planning, implementation and maintenance of all IT systems used by SSVP Ltd and the Society of St. Vincent de Paul (National Council of Singapore) (“SSVP Singapore”) through contract management of outsourced vendors and in close partnerships with SSVP Singapore IT volunteers. The IT Manager enforces the standards and policies in relation to technology, IT security, risk management and project management.

Job Description

• Collaborate with Leadership Management on analysing SSVP Singapore’s IT vision and needs, identify opportunities and vulnerabilities, boost productivity, efficiency, and accuracy to enable the right business decisions. Manage the revisions to the 5-Year IT Vision Roadmap based on strategic and tactical directions agreed by the Board members.
• Take primary responsibility for project implementations for SSVP Singapore, working with approved vendors and end-users on functional requirements, UATs, integration testing, configuration management and ‘go-live’ application support within the planned project timeframe and budget.
• Prepare cost–benefit analysis for management approval when IT initiatives or enhancements are necessary and monitor the vendors to ensure that they are offering the best-possible service and value for fulfilling the business needs.
• Manage the operational relationship with the vendors to ensure that contractual agreements and obligations for service delivery are met. Work with the vendors on areas of concerns and the respective timeframe for improvement.
• Manage and communicate the timeframes and activities for major IT projects including system updates, upgrades, migration and outages to internal stakeholders and end-users.
• Train SSVP Singapore members and employees when required on the use of approved software and hardware; troubleshoot issues and provide prompt technical support when needed.
• Manage the Service Desk function for end-user issues as part of IT Service Management, in the areas of Incident and Problem Management, with emphasis on complying with SLA commitment targets.
• Track and maintain hardware and software inventory as part of IT Asset Management.
• Maintain essential IT infrastructure services covering software and hardware pertaining to operating systems, network services, security tools, applications, servers, email systems, laptops and desktops.
• Develop, collaborate and execute disaster planning exercises and maintain appropriate data backups. Work with business stakeholders on business continuity plans encompassing the agreed recovery plans.
• Responsible for the detection and reporting of cyber and data-related incidents highlighting impacted systems and user groups with timely alerts and announcements to stakeholders and end-user community.
• Manage stakeholder expectations and needs by delivering solutions that meet SSVP SIngapore objectives with timely updates and escalations when necessary.

Qualifications and Requirements

• Bachelor’s degree in Information Technology, Computer Science, Information Systems or related field, or equivalent experience.
• Three to five years of experience working in IT operations.
• Adequate knowledge of programming languages and operating systems (ex: Microsoft Exchange, Active Directory), current equipment and technologies, databases and data storage systems, IT security, enterprise backup and recovery procedures, and systems performance monitoring.
• Basic knowledge of ERP applications such as Oracle NetSuite, SAP or MS Business Dynamics.
• Expertise in implementing, configuring, and testing IT solutions.
• Strong critical thinking and decision-making skills.
• Excellent project management skills and strong ability to prioritize.
• Firm grasp on IT infrastructure, including basic computer networking skills, and operations best practice.
• Basic knowledge and exposure to managing Office 365 environments and understanding Office 365 services, Exchange Online, SharePoint Online, Teams, and OneDrive.
• Familiarity with non-profit operations and volunteer management (desirable).
• Flexible work hours; responsibilities will require the person to work closely with Board members and volunteers; as such, meetings and consultations are often scheduled on weekday evenings and on weekends.

Be the Backbone of a Purpose-Driven Healthcare Community!

Jamiyah Nursing Home seeks an Operations Manager to ensure operational excellence in a mission-centered elder care facility. This role supports holistic, compassionate care, balancing strategic oversight with hands-on management.

Why Join Us?

- Mission Impact: Contribute to a healthcare facility that blends quality care, making a positive difference for residents and families.

- Collaborative Culture: Join a team valuing diversity, respect, and teamwork, supporting all staff and residents.

Key Responsibilities

- Oversee daily operations, ensuring smooth workflows for resident care.

- Maintain facility standards, safety protocols, and regulatory compliance.

- Streamline processes with nursing and admin teams.

- Coordinate with vendors for resource availability.

- Manage budgets, reports, and operational goals.

Ideal Candidate

- Proven operations management experience, ideally in healthcare or elder care.

- Strong leadership, organizational, and problem-solving abilities.

- Team-focused, culturally sensitive, and adept in communication.

Benefits

- Competitive salary with performance incentives.

- Opportunities for professional growth.

- Involvement in community events and a supportive work culture.

Join Us in Making a Difference!

Apply now to bring your skills to a facility that values quality care and compassion at Jamiyah Nursing Home.

- Maintaining of Front of House cleanliness

- Preparation of drinks

- Managing inventories

- Ensuring adequate stock level for drinks and desserts

- Customer service management

- Managing service staff including recruitment and training

- Creating and maintaining SOPs for Front of House processes

<Job Description>

Responsible for Information Technology and Information Security for internal company and group companies in Asia Pacific region

Duties include:

1) Overall management of Information Technology Division

- Job allocation and performance monitoring of all division members

- Budget setting and execution for the Division

2) Responsible for aligning and implementing overall Corporate Information Technology and Information Security Strategy and Programmes with HQ in Japan and group companies in Asia Pacific region

3) Plan, design and execute Information Technology related activities forgroup companies in Asia region, working closely with HQ in Japan

4) Conduct weekly meeting with HQ in Japan and prepare weekly activity reports written in both English and Japanese

5) Organize regional IT meetings attended by group companies in Asia Pacific region, working closely with HQ in Japan

6) Gather, review and analyse IT and information security trends in Asia Pacific region and provide reports to HQ in Japan

7) Gather, review and analyse the IT related requirements and requests from group companies in Asia Pacific region, and provide reports to HQ in Japan

8) Leverage on the knowledge and viewpoint from the perspectives of Asia Pacific region, propose and provide HQ in Japan with effective and strategic IT and information security measures and solutions

<Job Requirements>

· Minimum 15 years of experience in company’s Information Technology division

· Possess good knowledge and experience in multiple business environment, especially social infrastructure and mass production businesses

· Have good knowledge and actual deployment experiences of business processes in sales company and programs on IT applications (e.g. ERP System, SQL Server, etc.)

· Possess excellent management skill and experience as Head of Information Technology division

· Good knowledge of Network and IT Infrastructure to support users

· Able to effectively handle contracts with customers and vendors

· Good knowledge of IT and information security audits

· Possess strong communication and interpersonal skills to work closely with group companies, HQ in Japan, internal staff and business users

· Highly proficient in the Japanese language is necessary in order to communicate effectively with HQ in Japan and other Japan-based stakeholders in other countries

· Frequent travelling is expected

• Loading and unloading of baggage and Cargo
• Pallet builds up, Pallet Shrinkwrapping
• Writing of daily summary operations report
• Corresponding to clients on their requirements via email
• Using Scanners to scan baggage and cargo.
• Supervising service crew
• Able to work independently.
• Able to spot and rectify discrepancies immediately.
• Must have a Valid Airfield Driving Permit.
• Able to work on shifts – Day, Night & Mid Night Shifts (2 am Morning)
• Encourage and compile compliments to meet the company’s Service Quality target.
• Vital activities, e.g., hotspot checks, trolley transfers, and porter services, are conducted daily.
• Ensure adequate manpower and resources(trolley services, lightweight machine operators, communication equipment) are available for proper functioning of the Terminal.
• Lead manpower and resource requirement planning for peak period(s) in assigned terminal.
• Conduct investigation on reported incidents/accidents, followed by implementing new processes and control measures (if applicable).
• Administer about 20-30 direct reports on the attendance, leave, discipline, and welfare of assigned terminal(s).
• Staff engagement and grievance handling.
• Ensure all equipment allocated is well maintained in terms of serviceability and cleanliness.
• Build rapport and establish cordial working relationships with clients and airport business partners.
• Familiarity with Changi Airport terminal operations will be an added advantage.
• Project Management skills are an added advantage.
• Possess excellent interpersonal, communication and organizational skills.

About Cynapse

Cynapse is a leading AI-driven company specializing in enterprise-grade Video Intelligence Solutions, tailored to meet the unique challenges of various industries. Our vertical-specific solutions empower organizations to enhance safety, operational efficiency, and security in complex environments such as roads, seaports, airports, and cities. By combining advanced Vision AI with Generative AI, we continually push the boundaries of video analytics, delivering insights and automation that transform operations.

Led by a global team with a proven track record of scaling startups into market leaders, we foster innovation, collaboration, and diverse perspectives. Headquartered in Singapore, Cynapse serves clients worldwide, redefining what's possible with video intelligence.

Job Description

We are seeking an experienced Product Manager to join our team, working closely with the Senior Product Manager on strategic planning, roadmap development, and execution. This role will support product initiatives, ensure alignment with company goals, and contribute to continuous product improvement. The ideal candidate is a strategic thinker with strong communication skills and the ability to collaborate cross-functionally to deliver exceptional products that drive business growth.

Responsibilities

• Product Planning and Roadmap Execution: Collaborate with the Senior Product Manager to refine and execute the product roadmap, ensuring initiatives align with market needs and business objectives.
• Feature Definition and Prioritization: Assist in defining, prioritizing, and detailing product features and requirements, balancing user needs, technical feasibility, and business impact.
• User Research and Feedback Analysis: Work with the Senior Product Manager to gather and analyze user feedback and market research, ensuring insights inform product decisions and enhancements.
• User Experience: Act as the voice of the customer. Gather and analyze user feedback, conduct customer research, and work with design to deliver exceptional user experiences. Continuously improve product features and performance.
• Cross-functional collaboration: Coordinate with engineering, design, marketing, and other teams to ensure smooth execution of product initiatives and timely delivery of features.

Qualifications

• Minimum of 2-3 years of experience in product management or a related role, preferably as part of a collaborative product team.
• Minimum 1-2 years of experience working in an Agile environment with cross-functional teams, including engineering, design, and marketing. with a strong understanding of Agile methodologies.
• Proven experience in building product roadmaps, managing stakeholder expectations, and delivering products that meet market needs.
• Strong analytical skills with experience in leveraging data and customer insights to drive product decisions.
• Familiarity with product management tools (e.g., JIRA, Confluence) and design collaboration tools (e.g., Figma).

Personal Competencies

• Innovative, motivated, quick learner, and able to work with minimum supervision.
• Thrives in a dynamic and fast-paced environment, quickly adjusting to shifting priorities and requirements.
• Strong customer empathy and the ability to translate user needs into impactful product features.
• Demonstrates a collaborative mindset, with the ability to work effectively under the guidance of the Senior Product Manager and within cross-functional teams.
• Attention to detail, curiosity, and passion for technology.
• Excellent communication and collaboration skills to work effectively with senior product leadership and cross-functional teams.

Benefits

• Competitive base salary and a generous stock option package
• Unique opportunity to work with a talented global team on cutting-edge technologies
• Informal and exciting work environment with flexible hours

Due to the nature of the role, the position is considered for candidates who are based in Singapore

CT SMART HOME is seeking an experienced Project Manager to oversee and drive the successful execution of exciting and impactful construction initiatives. If you thrive in a dynamic environment and excel at turning visions into reality, we want to hear from you!

What You’ll Be Doing

1. Project Planning and Scheduling

• Plan and manage all phases of construction projects, including procurement and execution.
• Ensure projects are completed on time, within scope, and aligned with client expectations.

2. Budget & Cost Management

• Develop detailed project plans, schedules, and budgets.
• Oversee budgeting, cost control, and manage change orders to ensure financial efficiency.

3. Site Management and Safety Compliance

• Conduct regular site inspections to assess progress and identify potential risks.
• Oversee site operations, including safety protocols, groundworks, and construction activities.
• Ensure strict adherence to local regulations, safety standards, and company policies.

4. Risk Management

• Implement quality control procedures to guarantee high standards of construction work.
• Identify and mitigate project risks, resolving issues promptly to avoid delays.

5. Team Collaboration

• Work closely with architects, engineers, contractors, and clients to define project requirements.
• Foster strong relationships through effective communication and regular updates.
• Ensure alignment of project objectives, scope, and deliverables with client needs.

6. Reporting & Documentation

• Maintain accurate and up-to-date project documentation, including contracts and progress reports.
• Provide regular status updates to stakeholders and secure all necessary permits and approvals.

What We're Looking For

• Qualifications: Diploma or Degree in Construction Management, Civil Engineering, or a related field.
• Experience: Minimum 5 years of project management experience in the construction industry.
• Skills: Strong leadership, organizational, problem-solving, and communication abilities.
• Expertise: Knowledge of safety standards, local regulations, and project risk management.

Marketing Manager Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Increasing brand awareness and market share.
• Coordinating marketing strategies with the sales, financial, public relations, and production departments.
• Developing and managing the marketing department's budget.
• Overseeing branding, advertising, and promotional campaigns.
• Managing the marketing department's staff.
• Preparing and presenting quarterly and annual reports to senior management.
• Promoting our brand at trade shows and major industry-related events.
• Keeping informed of marketing strategies and trends.

Marketing Manager Requirements:

• Bachelor's degree in marketing, finance, business administration, or similar.
• A master's degree in a relevant field will be advantageous.
• At least two years' experience as a marketing manager.
• Proficiency in electronic marketing automation software such as HubSpot Marketing and Bitrix24.
• Extensive knowledge of marketing strategies, channels, and branding.
• Superb leadership, communication, and collaboration abilities.
• Exceptional analytical and problem-solving skills.
• Strong time management and organizational abilities.

Job Description & Requirements

Report to the Restaurant Manager or a management staff appointed by the Company

· Support and assist the Restaurant Manager in managing the restaurant

· Deputise in the absence of the Managers

· Supervise a team of service crew to ensure the restaurant smooth operation

· Handle cashiering duties and to do banking duties

· Conduct interview for new hires

· Guide and train new / existing Service Crew

· Constantly motivate and cultivate a team spirit

· Maintain utmost service standards and discipline / grooming among the service staff

· Assist in crews’ performance appraisals and confirmation

· Conduct daily check list

· Constantly obtain customer feedback to ensure satisfaction

· Attend to customer complaints (if any)

· Assist Restaurant Manager to monitor labour and F&B costing matters, including bi-monthly stock take

· Adhere to Company’s standard operating procedures

· Any other appropriate duties and responsibilities as assigned.

Job Description: Marketing Manager

Responsibilities

• Publicizes events & special promotions
• Developed marketing materials. example: ads and brochures and execute advertising campaigns and promote brand recognition
• Work closely with internal and external Teams to ensure all social media platform is up to dated.
• Maintain good relationships with existing clients
• Conduct markets research and identify event opportunities and generate interest for holding events
• Ability to think out of the box for generating new business
• Presents ideas and solutions to meet client’s needs
• Responsible for tender of new projects and servicing of existing projects
• Responsible for Event, Partnership and other Marketing activities
• Create detailed proposals for all events, including timelines, venues, vendors, staffing and budgets
• Collaborate and communicate with internal and external stakeholders
• Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plans
• Budget adherence and tracking
• Engage in ad-hoc responsibilities and/or projects as needed to assist in the continuous growth of the organization
• Project administration and management of workflow
• Onsite execution and delivery of event.
• Any other ad hoc duties

Qualifications

• Strong time management - Able to organize time effectively, forward plan and prioritize tasks/projects to ensure work load is balanced and urgent situations are dealt with immediately
• Possess strong presentation and negotiating skills
• Excellent communications and interpersonal skills.
• Strong interpersonal skills
• Diploma or Bachelor Degree with min 2 years of relevant experience
• Experienced in tender, event planning and vendor relationships
• Good communication skill, negotiation skill & ability to manage multiple and complex projects simultaneously

Job Description:

• Set and achieve monthly and yearly targets.
• Renewal of production lines for bonding wire for the semiconductor industry.
• Liaise with head office in Japan on transfer of technical knowledges and technologies.
• Responsible for production output according to specifications and quality standards.
• Ensure compliance to safety procedures in operating machineries and use of equipment.
• Ensure strict compliance to regular maintenance schedule for safe operation of machineries and equipment.
• Identify production-related issues and formulate plans for improvements.
• Evaluate and develop plan to upgrade team technical competency.
• Enforce health and safety precautions.

Requirements:

• Diploma or degree in Engineering / Mechanical Engineering or its equivalent.
• Minimum 5 years of relevant work experience in the electronic manufacturing industry.
• Minimum 3 years of production management experience.
• Proficient in Japanese language at business level to work closely with head office in Japan and Japanese business partner.
• Strong communication and interpersonal skills

Product area

Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s cutting-edge technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.

Job description

When leading companies choose Google Cloud, it's a huge win for spreading the power of cloud computing globally. Once educational institutions, government agencies, and other businesses sign on to use Google Cloud products, you come in to facilitate making their work more productive, mobile, and collaborative. You listen and deliver what is most helpful for the customer. You assist fellow sales Googlers by problem-solving key technical issues for our customers. You liaise with the product marketing management and engineering teams to stay on top of industry trends and devise enhancements to Google Cloud products.

Additional job description

The Asia Pacific (APAC) Solutions Prototyping Team partners with customers to bring their goals to life. We collaborate to understand tests and ideas, then design and build practical working prototypes using data, analytics, AI, and software engineering. Our goal is to demonstrate how these technologies can work together to achieve impactful business results.

In this role, you will lead the design and development of prototypes, demonstrating the transformative power of data, analytics, AI, and software engineering to solve business tests for customers. You will mentor team members and contribute to the direction of our prototyping efforts.

Qualifications

Job responsibilities

• Lead the design, development, and iterative refinement of data-centric and Artificial Intelligence (AI) powered prototypes on Google Cloud Platform (GCP), showcasing the potential of data and AI to address specific business needs.
• Collaborate with customers to understand their business tests, technical requirements, and objectives. Build relationships with customers and stakeholders.
• Mentor and guide junior team members, fostering a culture of innovation and learning.
• Contribute to the development of internal best practices and methodologies for data and AI-motivated solutions.
• Stay up-to-date with emerging trends and technologies in cloud computing, data science and AI/ML, and identify opportunities for their application in prototyping projects.

Minimum qualifications

• Bachelor's degree in Computer Science, a related technical field, or equivalent practical experience.
• 10 years of experience in cloud computing, with a focus on Artificial Intelligence/Machine Learning (AI/ML), data analytics, and data engineering.
• Experience with modern application development and Developer Operations (DevOps) practices, including Continuous Integration/Continuous Deployment (CI/CD), containerization (Docker, Kubernetes), and infrastructure-as-code.
• Experience in programming languages such as Python with developing and deploying Generative Artificial Intelligence (GenAI) models and applications.
• Experience with data analysis, data engineering, database technologies (SQL, NoSQL), and data warehousing solutions.
• Ability to analyze business problems and develop technical solutions.

Preferred qualifications

• 10 years of experience in cloud computing, with AI/ML, data analytics, and data engineering, in a customer-facing or consulting role.
• Experience in architecting and developing software or infrastructure for scalable, distributed systems, particularly those related to AI/ML workloads.
• Experience in understanding customer requirements and designing technical architectures to meet needs.
• Experience in building prototypes and proof-of-concepts to demonstrate solutions.
• Experience in managing stakeholder expectations and building consensus around technical projects.
• Knowledge of cloud services related to AI/ML, data analytics, and data engineering.

Job Description: Event & Marketing Executive

Responsibilities

• Publicizes events & special promotions
• Developed marketing materials. example: ads and brochures and execute advertising campaigns and promote brand recognition
• Work closely with internal and external Teams to ensure all social media platform is up to dated.
• Maintain good relationships with existing clients
• Conduct markets research and identify event opportunities and generate interest for holding events
• Ability to think out of the box for generating new business
• Presents ideas and solutions to meet client’s needs
• Responsible for tender of new projects and servicing of existing projects
• Responsible for Event, Partnership and other Marketing activities
• Create detailed proposals for all events, including timelines, venues, vendors, staffing and budgets
• Collaborate and communicate with internal and external stakeholders
• Conduct pre and post event evaluations and report on outcomes; take initiatives to implement improvement plans
• Budget adherence and tracking
• Engage in ad-hoc responsibilities and/or projects as needed to assist in the continuous growth of the organization
• Project administration and management of workflow
• Onsite execution and delivery of event.
• Any other ad hoc duties

Qualifications

• Strong time management - Able to organize time effectively, forward plan and prioritize tasks/projects to ensure work load is balanced and urgent situations are dealt with immediately
• Possess strong presentation and negotiating skills
• Excellent communications and interpersonal skills.
• Strong interpersonal skills
• Diploma or Bachelor Degree with min 2 years of relevant experience
• Experienced in tender, event planning and vendor relationships
• Good communication skill, negotiation skill & ability to manage multiple and complex projects simultaneously

As a key member of the Sales Support Team, the Customer Care (Sales Support) reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• Inside Sales Management: Lead the inside sales team in identifying and developing sales opportunities, supporting sales strategies, and achieving sales targets.
• End-to-End Operations: Oversee the entire sales support process, from after-sales support and qualification to order processing, delivery coordination, and post-sales follow-up, ensuring smooth execution and customer satisfaction.
• Team Leadership: Manage, motivate, and mentor a team of sales support professionals, ensuring high performance and continuous development.
• Customer Relationship Management: Build and maintain strong relationships with customers, acting as a liaison between the sales team and customers to ensure excellent service delivery.
• Sales Support & Coordination: Provide administrative and operational support to the sales team, including preparing quotes, processing orders, coordinating shipments, and handling customer inquiries.
• Sales Reporting & Analysis: Monitor sales performance and generate regular reports, analyzing data to provide actionable insights and recommend improvements.
• Collaboration with Cross-Functional Teams: Work closely with other departments (e.g., logistics, finance, marketing) to ensure smooth sales operations and resolve any issues that arise during the sales process.
• Process Improvement: Continuously evaluate and improve sales processes and systems to increase efficiency, reduce errors, and enhance customer satisfaction.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Minimum of 3 years of experience in sales support or inside sales, with at least 1 years in a leadership role.
• Work experience in a SME trading or distributor environment
• Proven ability to lead and manage a team, driving results through effective coaching, training, and performance management.
• Excellent communication and interpersonal skills, with the ability to interact effectively with internal teams and customers.
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint).
• Strong problem-solving skills, attention to detail, and the ability to handle multiple tasks in a fast-paced environment.
• Ability to work collaboratively with cross-functional teams and drive operational efficiency.
• A proactive, results-oriented mindset with a customer-centric approach.

Preferred Qualifications:

• Experience in sales support or inside sales within the Life Sciences or healthcare industry is a plus.
• Knowledge of Trade Facilities like Letter of Credit is advantageous

Our client specializes in e-waste recycling and IT asset services, offering comprehensive IT recycling solutions to organizations. We are seeking a dedicated and customer-oriented individual to join our team as a Client Representative Executive.

Job Description:

• Maintain timely and effective communication with clients.
• Manage daily orders, meet service level standards, and resolve service issues.
• Coordinate with logistics providers and subcontractors to support client programs.
• Prepare billing reports and settlements.

Requirements:

• Diploma or degree in Logistic is highly desirable or with Warehouse/Logistic working experience
• Strong organizational and multitasking skills.
• Excellent attention to detail and problem-solving abilities.
• Ability to work independently and as part of a team.
• Strong communication and customer service skills.
• Knowledge of e-waste recycling and IT asset management is a plus.

Other Information:

Working Hour: 8.30am-6pm (5 days, 1 Day Remote Working)

Location: Tai Seng

Salary: $2500 - $3500

Job Description & Requirements

• Recruit, train and supervise security officers
• Responsible for the day-to-day Security Operations / Deployment
• Attend meetings to determine operational needs
• Plan and coordinate security operations for Security Deployment
• Coordinate staff when responding to emergencies and alarms
• Review reports on incidents and breaches
• Investigate and resolve issues reported by clients
• Create reports for management on security status
• Performing internal audits.

Executive / Senior Executive (Customer Service, Sales Coordinator)

Duties and Responsibilities
1. Processing of Daily Orders
* liaise with QA Dept. on Customer’s specifications
* liaise with respective Production facilities’ planners on Customer’s order and
delivery schedules
* communicate/co-ordinate with customers, branch CS and Sales
* daily order entries

2. Preparation of Delivery/Shipment Documentations
* liaise with delivery drivers/freight forwarders on delivery/shipping matters
* liaise with Production Facility Packing on daily shipments
* booking of flights and preparation of shipping documents

3. Follow-up on Customer’s Complaints
* co-ordinate with customer on rejected goods issue
* preparation of Customer’s Complaint Form, replacement/refund arrangements

4. Follow-up with customers on spools, cases and antistatic boxes return

5. Follow-up/Update of Monthly Overdue payment

6. Monitor & Control of SMI Stock Retention Period and Month/End Stock
Reconciliation

7. Co-ordinate between company and overseas Branches on Credit Application/Renewal

6. General clerical duties, including e-filing, compilation of reports as and when required

7. Undertake any other duties that may be assigned by Superior from time to time.

Job Requirement

• Good interpersonal and communication skill
• Meticulous and attentive to details
• Sensitive to numbers
• Multi-task and able to work in fast pace environments

Interested applicants pls send in a copy of your resume with your current, expected salaries and availability in Microsoft Word format to Low See Wei (R1551122) for immediate processing.

Kindly indicate in your email subject title as "Job Application for 19439 Executive / Senior Executive (Customer Service, Sales Coordinator) SW228"

Only shortlisted candidates will be notified, other applications will be updated to our database for future job opportunities

Thank you.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Senior Operations Executive (Customer Service)1 Year Contract

Responsibilities
The Senior Operations Executive (Customer Service) oversees and manages all aspects of customer support operations, including handling customer inquiries, processing orders, managing deliveries, and overseeing order management processes.

1.Customer’s enquiries

• Respond promptly and professionally to customer inquiries via phone, email, chat, and other communication channels, providing accurate information and resolving issues effectively.
• Communicate and follow-up with customers regarding order, delivery schedules and status.
• Manage enquiries such as stock availability.

2. Customer Relationship Management

• Coordinate the key accounts program in collaboration with the sales team, nurturing and managing customer relationships.

3. Order Processing

• Process customer orders accurately and efficiently, ensuring adherence to established protocols and timelines.
• Coordinate with the warehouse and logistics teams to prioritize and fulfil orders based on inventory availability and shipping requirements.
• Resolve order discrepancies or issues promptly and effectively, ensuring customer satisfaction.

4. Shipment Management

• Perform shipment coordination & documentation for exports and drop shipment orders with inter-companies and overseas customers.
• Make shipment arrangements based on the most cost effective and efficient logistics partners and routes.
• Provide with the necessary documents where required. (e.g. Certificate of Analysis / Compliance and end user license etc).

5. Compliance and Best Practices

• Review and update all relevant SOPs (new and/or existing) as assigned.
• Identify opportunities for process improvement and workflow optimization.
• Establish and maintain an efficient reporting system to minimize operational errors and promote cost-saving strategies, supporting a lean management approach.

6. Others

• Review and achieve agreed-upon KPIs.
• Perform other projects & duties as and when assigned.

Pre-requisites

• Degree holder in Business Administration, Supply Chain Management, or other Business related discipline
• 3-5 years of experience in customer service-related roles.
• Relevant experience in a trading & distribution environment.
• A hands-on person with experience in Order Processing and Shipping.
• Experience with Navision (ERP) will be an added advantage.
• Good proficiency in written and spoken English.
• Proficient in MS Office – Word, Excel, PowerPoint (V-Lookup, Pivot Table)
• Team player with the ability to work independently.
• Critical thinker with problem-solving skills and able to withstand pressure.

Job Summary

This role has a direct reporting line to the CFO. The incumbent will be responsible for supporting all Business Units (BU) on all finance-related matters, including financial analysis, cost modeling, preparation and review of monthly and annual accounts, annual budgets and forecasts. The Finance Manager shall ensure that the accounting records for all entities are consistently in good and proper order for annual audit and statutory reporting purposes.

Role and Responsibilities

• Prepare monthly, annual, and quarterly management and financial reports on a timely basis
• Prepare annual budget and forecast(s) in collaboration with the BU’s leadership team
• Prepare financial profitability and variance analysis between actuals, budget and forecast on a monthly/periodic basis
• Responsible for regulatory submissions (including governmental survey) and management of all tax matters, draft tax computations and GST returns
• Review and implement internal processes and, controls
• Ensure compliance with proper governance, controls and process requirements
• Prepare project costing, investment analysis, financial modelling and projections as required for approvals at Management and/or Board levels
• Liaise with auditors, government agencies, financial institutions and tax agents as and when relevant
• Oversee the completion of internal and external audits to ensure regulatory and statutory accounts are properly and duly completed in a timely manner
• Plan and execute fixed asset verification exercise as may be required
• Oversee the BU’s procurement-to-pay process, review and approve purchases and payments according to the relevant approval matrix
• Ensure timely billing and collections within the order-to-cash policies and processes.
• Conduct review on cash conversion cycle, monitor on cashflow and working capital requirement
• Assist the CFO in preparation of materials and reports for Board, Audit and other Committee Meetings
• Assist in the implementation of new ERP, mainly on financial modules
• Assist the Heads of BU on all business matters as may be directed
• Undertake any ad hoc assignments as may be assigned from time to time

Requirements

• Technically competent with solid knowledge of local accounting standards and practices and Income Tax Act provision
• Degree in Accountancy, ACCA or equivalent
• Professional qualifications like CA or similar qualifications will be advantageous
• 8-10 years of relevant working experience with at least 3-5 years in a managerial capacity
• Independent and able to work under tight deadlines and resource constraints
• Excellent analytical and problem-solving skills, meticulous, proficient in MS Excel, Powerpoint etc. and accounting software
• Determine in process improvement, especially in areas where processes are manual
• Possess high integrity, and has strong interpersonal and communication skills (written and verbal)
• Self-motivated, well organized and results-oriented
• Able to interact well with Senior Leaders (Management and/or Company Directors)

Additional Notes

Industry : Warehouse & Logistics

Working Location/ MRT : Kallang/ Bendemeer MRT

Workdays & Hours : 5-days work week

Monday to Thursday 8:30am to 6:00pm

Friday 8:30am to 5:30pm

Benefits : AWS, Bonus, Dental and Medical Benefits

What You’ll Do

As a Solution Architect, you will be working with a variety of customers from all sectors and industries to provide consultancy and Oracle Cloud implementation services for our customers. YOU HAVE broad understanding of solutions, industry best practices, multiple business processes or technology designs across multiple product/technology families within Oracle Fusion Cloud suite of products. Works directly with Consulting sales to analyze customer business needs and owns and drive solution architecture in large deals and large projects.

Your core responsibility is to operate independently to provide quality work products to an engagement, understand customers' business challenges and requirements, identify business processes and opportunities to increase efficiency, recommend and influence customer leadership in acceptance of best practice based and innovative solutions using Oracle's Cloud Applications and Technology solutions. You will have opportunities to engage with a variety of customers from all sectors and industries, including banking, insurance, manufacturing, telco, education, government and many others.

Exercises judgment and business acumen in selecting methods and techniques to design non-routine and complex business solutions utilizing Oracle Fusion Cloud products and technology to meet customer needs. Influences customer leadership in acceptance of Oracle Fusion Cloud solutions and services to facilitate the closing of consulting deals. Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers. Builds and maintains a network and up-to-date specific industry or product knowledge. Responsible for transitioning deal knowledge to implementation team. Leads the domain specific solution design aspects of engagement(s) ensuring high quality and integrated business solutions. Anticipates project risks and suggest risk mitigation to project manager. Resolves complex customer issues by recommending solutions. Demonstrates expertise in multiple business processes across two or more product families or ability to architect and design technology solutions encompassing multiple products.

You will be given significant opportunities to build fulfilling careers at Oracle through exposure to industry-leading technology and experts and participation in various strategic initiatives that contribute to the success of the company.

Required Skills/Experience

What You’ll Bring

Your drive, knowledge, and commitment will help us become the number one cloud company in the world. We also look for:

• At least 10 years of experience relevant to this position including 8 years of consulting experience in IT Implementation Consulting for Oracle E-Business Suite and/or Oracle ERP Cloud Business Applications
• Strong ERP implementation experience
• Strong business acumen and accounting knowledge
• More than 15 years of experience relevant to this position including consulting experience in Supply Chain and Finance Consulting and IT Implementation Consulting for Oracle or other leading Business Application
• Experience in implementation of following: Oracle E-Business Suite Financials/Oracle Supply Chain and Financials Cloud
• Prior experience working with large enterprises on consulting, business process improvement and IT implementation
• Strong experience in leading and driving Pre-Sales for services consulting on Oracle E-Business Suite Financials/Oracle Financials Cloud
• Operates independently by applying Oracle methodology, company procedures, leading practices, and creativity to develop business solutions on moderately complex customer engagements
• Influences customer leadership in acceptance of Oracle solutions and services to facilitate the closing of consulting deals
• Contributes to statements of work, work breakdown structures and/or level of effort and staff plans. Presents and demonstrates solutions to customers
• Ability to craft and articulate strategic solutions
• Builds and maintains a network and up-to-date specific industry or product knowledge
• Responsible for transitioning deal knowledge to implementation team. Lead solution design aspects of engagement(s) ensuring high quality and integrated business solutions
• Strong communication & presentation skills, able to talk comfortably with Finance Leaders and C-level executives
• Global mindset, geographic mobility and flexibility
• Passion for Technology and good knowledge of the IT industry
• Good understanding of market trends and innovation
• Prior team lead or manager experience
• Adapting to change
• Ability to travel as needed

Application Mode

• Apply by Whatsapp +65 85229666

Job Responsibilities:

• Lead and supervise the team which includes inspecting table and work area layouts and settings, ensuring service quality and any other hygiene matters
• Play a pivotal role in making decision on staff termination cases
• Assist the Assistant Restaurant Manager/ Restaurant Manager in carrying out his function of efficiently administering and organizing the restaurant into a profitable center and increasing revenue
• Conduct departmental SOP training for all staff to maintain a consistent best in class service standards and conduct
• Conduct end of probation review for new hires
• In-charge of duty roster, product quality, food cost, staff recruitment.
• Work with Human Resource Department in handling staff grievances and disciplinary issues.
• Attend all meetings and training programs when required.
• Assist in forecasting staff requirements and in scheduling day off, leaves, and overtime requirements
• Lead and motivate staff in achieving sales targets and customer satisfaction
• Involve, prepare pre-service meetings
• Keep the Outlet In-Charge/Manager informed on all items of interest
• Enforce hygiene regulations and upkeep restaurant cleanliness and hygiene standards
• Maintain excellent customer service standards and execution of promotions in outlet.
• Undertake any other related task/duty/assignment that may be given by the Assistant Restaurant Manager/ Restaurant Manager

**Variable Bonus, Merit Increment & Promotion, Staff Discount, Full Attendance Award, Referral Scheme, Grooming Allowance, Dental Benefits, Insurance, Birthday Vouchers, Festive Gift** (Terms & Conditions apply)

Responsibilities

1. Establish, maintain, and enhance customer relationships.

2. Improve and update both organizational and individual information for assigned clients

3. Organize, plan, implement, and evaluate various customer relationship activities.

4. Complete the tasks and activities required in the LTC (Lead-to-Cash) process.

5. Ensure the completeness of the information required in the LTC process.

6. Manage competitive intelligence, implement strategies, and evaluate outcomes.

Requirements

1. Degree in Telecommunications, Electronics, Computer Science, or related field.

2. Strong communication skills; a high level of responsibility and stress resilience.

3. Teamwork spirit with the ability to learn quickly and maintain an open mindset, along with strong organizational and planning skills.

4.Based in Singapore, occasionally regional travelling

Job Description

-Manage day to day operations and ensure smooth running of Tree Art campus.

-Proactively engage customers and build good rapport through understanding of students and their progress development.

-Engage in effective sales pitch through familiarising with Tree Art curriculum and programme.

-Support management in planning and executing strategies to increase sales.

-Plan, organise and communicate to customers on the various programme and campus events.

-Serve as customer’s main point of contact and manage communication platforms.

-Responsible for customer enquiries, student enrolment and post-sales services.

-Coordinate class schedule and arrange for replacement teachers when necessary.

-Monitor student attendance and follow up to arrange for makeup lesson.

-Perform administrative duties including maintaining ERP, student records and tracking withdrawals.

-Share expertise and provide guidance to direct report.

-Motivate and work as a team in the achievement of service excellence and centre targets.

-Liaise with landlord on updates.

-Perform any other duties and responsibilities as assigned by the Operations Director.

Qualification:
-Minimum Diploma in Business, Marketing, or a related field.
-Sales experience in industries such as beauty, cosmetics, or retail services is highly desirable.
-Fresh graduates with a strong sales acumen are welcome to apply.
-At least 1 year of relevant experience in sales, hospitality, marketing, or education.
-Proficient in Microsoft Office (Excel, Word, PowerPoint).
-Excellent communication and interpersonal skills.
-Meticulous, organized, and able to multitask.
-Prior experience working with children is an added advantage.

Working Hours (43 hours per work week):

-Mon : off
-Tuesday - Friday : 1.30pm - 7.30pm
-Saturday and Sunday: 9.00am - 7.30pm