Responsibilities

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business to competitors)

Position details:

*Attending to customer phone calls (Call Centre), Email and walk-in customer at Front counter.

*Scheduling daily repair jobs

*Preparing qoutation for repair job and spare part sales

*Coordinate with teachnician on repair job details and follow up

*Handle monthly Service Centre reports and invoices (Senior Customer Service Officer/Team lead position)

*Able to lead and supervise Customer service team (Senior Customer Service Officer/Team lead position)

*Candidate with relevant experience may conside for Senior Customer Service Officer/Team lead position

*Candidate with experience/knowledge on electrical appliance repair and sales will be a plus point

Able to start on Jan 2025 or immediate.

Training will be provide.

5 working days (Monday - Friday), 9am to 6pm

Location: Near Bishan / Marymount

• Supervising both back-of-house and front-of-house operations.
• Ensuring food and service quality for guests.
• Making sure health and safety regulations are complied with.
• Keeping track of operational costs.
• Logging and managing reservations.
• Addressing any customer concerns.
• Creating a positive environment for staff and customers.
• Hiring, training, and monitoring staff.
• Monitoring inventory and delivery schedules.
• Ensuring food quality.
• Communicating with vendors and suppliers.

Job Description & Requirements

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.
• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

What you will be doing:

• Research business, Financial and sales conditions for all automotive business
• Strategizing planning processes and Upsell and cross-sell planning for profit maximization
• Forging new relationships and shaking up earnings structure in cooperation with stakeholders across the organization to establish greater synergy
• Conducting marketing research, Commoditizing, and providing comparison information
• Work closely with stakeholders to prepare for investment opportunities which include but are not limited to crafting proposals, due diligence preparation, and implementation plans for the automotive business
• Work closely with stakeholders and lead the initiative to strategically achieve the revenue target, across all the after-sales business units regionally.
• Oversee business performance and optimize the profit margin of the after-sales business.
• Expanding customers and building relationships through sales and service products to achieve revenue locally, and as a group.
• Illuminate risks/opportunities and anticipate necessary actions to limit risks and transform opportunities.
• Establish and implement the standardization of inspection, recondition, sales and operations Standard Operating Procedures all across the different entities across the group. Establish and implement a standardized workshop business and operational infrastructure across the regional countries.

What we are looking for:

• 10 to 15 years of experience in automotive after-sales business development, automotive parts sales & services operations, and technical knowledge.
• A Polytechnic Diploma or Bachelor Degree in Business Administration/Management or related field.
• Demonstrable track record of business development strategies.
• Strong communication, analytical and problem-solving skills
• Experience in crafting, implementing, and continuously improving automotive workshop/sales workflow, sop, and best practices.
• Possess a strong sense of integrity, entrepreneurial spirit, and grit to ensure that the operations are aligned to business goals and deliver the best customer experience consistently.

Job Description

***Only short-listed candidates will be notified***

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or Project Managers in various aspects of project management, including:

Crafting proposals and quotations, and skillfully negotiating with clients

Managing project implementation plans and budgets.

monitoring progress and taking proactive measures when needed.

Prepare a variety of project documentation, including Minutes of Meeting, Requirement and Design Specifications (or Understanding Documents), Release Notes, and Project Status Reports.

Take on additional duties and responsibilities as assigned.

Job Requirements

Educational Background: Bachelor’s Degree in Information Systems or Business.

Experience: 5 years' experience

Excellent communication skills are essential.

Proficiency in Microsoft Office (Excel, Word, PowerPoint).

You're organized, meticulous, and always approach tasks with a positive attitude.

Strong administrative skills and a general understanding of the project plan, project documentation, and project standards.

MARKETING MANAGER

Responsibilities:

• Evaluating and optimizing marketing and pricing strategies.

• Analyzing market trends and preparing forecasts.

• Generating new business leads.

• Increasing brand awareness and market share.

• Coordinating marketing strategies with the sales, financial, public relations, and production departments.

• Developing and managing the marketing department's budget.

• Overseeing branding, advertising, and promotional campaigns.

• Managing the marketing department's staff.

• Preparing and presenting quarterly and annual reports to senior management.

• Promoting our brand at trade shows and major industry-related events.

• Keeping informed of marketing strategies and trends.

Requirements:

• At least two years' experience as a marketing manager.

• Extensive knowledge of marketing strategies, channels, and branding.

• Superb leadership, communication, and collaboration abilities.

• Exceptional analytical and problem-solving skills.

• Strong time management and organizational abilities.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groups

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Prepare daily progress reporting and maintain records that are up to date.
• Work closely with sub-cons, highlight any work-related matters for team's discussion and solutions.
• Plan and schedule work sequences for construction operation, according to the Project.
• Responsible for any submissions.
• Liaising with clients and public.
• Attend to site meetings and monitoring of site progress.
• To study tender / construction drawings, specifications and contracts to understand project requirements.
• Perform overall quality control of the work (budget, schedule, plans, personnel’s performance) and report regularly on project status to the management.
• To ensure supervisors & chargehand met client & regulatory requirements.
• To ensure proper communication to all levels.
• To handle inventory management, sales documents and invoicing.
• To handle customer service and aftersales management.
• Manage and update all workers personal record weekly.
• Data entry for company account.
• Able to work under stress and fast pace working environment.
• Have good time management, responsible and meticulous.
• Have decision making ability and leadership skills.
• Handle billing invoices and other adhoc duties.
• Handle incoming and outgoing mail.
• Handling MOM matters including work pass application and renewal etc.
• General contracts administration, including payment, claims and V.O.
• Negotiation with subcontractors / suppliers, based on good knowledge of market rates.
• Maintenance of proper documentation.
• Collect tender documents and check for completeness.
• Study and review the tender documents, which include specifications, drawings, commercial requirements and technical requirements.
• To co-ordinate with the relevant departments on commercial items e.g. insurance cover etc.
• To co-ordinate and obtain technical information in order to do cost estimates.
• Where required, to carry out material take-off including man-hours estimates; obtaining material / equipment prices from both local and oversee vendors; obtaining quotes on services ad subcontracting works.
• To attend site visits and clarification meetings with the customer.

Will be responsible for overseeing all aspects of event planning and execution. This includes managing timelines, coordinating with vendors, ensuring budget compliance, and ensuring client satisfaction. The role demands excellent organizational, communication, and leadership skills to ensure events are delivered on time, within scope, and within budget.

Responsibility

· Management of daily operations of HR personnel administrative matters

· Responsible for the delivery of efficient and accurate HR Admin processes

· Collecting, storing and managing important documentation in both electronic and hard copy format

· Preparation of employee documentation inclusive but not limited to employment contracts, employee settlement and offers of employment

· Tracking all matters pertaining to employee’s salary

· Enforcing compliance with HR policies, procedures and processes

· Maintaining up-to-date procedure manuals for all HR Administration duties

· Up-to-date on all government/employment act clauses and relay the necessary to staff

· Liaison with finance dept for salary & grant related matters

· Implementation of best HR practices

· Selection & recruitment including advertisement & interview

· Onboarding & induction for new employees

· Oversee and record appraisal and training needs

· Ensuring HR database is consistent and accurately reflected eg leave, contractual amendments etc

Qualification

· Degree in HR, Labor laws, Public Administration, Business Administration or related fields

· At least 3 years’ experience

· Strong written & verbal communication skills

· Competent in Microsoft Office

· Can multitask and have the ability to prioritize multiple tasks

· Can work independently or under minimal supervision

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are seeking an Operations Manager specializing in the electrical sector. The Operations Manager will be located in El Paso, TX and is the primary lead for the production of switchboards. The responsibilities of the Operations Manager include developing strategic direction and leading key manufacturing processes to ensure production objectives are met according to safety, quality, and customer requirements.

The expected annual salary range for this role is $120,000 - $175,000 per year. This position is also eligible for a variable incentive program.

The Operations Manager will:

• Support the operation's strategic plan by providing specific product designs into finished products that meet customer order requirements, product quality standards, and product delivery commitments
• Serve as the tactical liaison between the Plant Manager and Production Supervisors while leading others in achieving organizational goals
• Lead the effort to build a team from the ground up as operations in El Paso get started

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

The role of a construction operations manager includes:

• Allocating works to project managers in an appropriate manner and prioritizing them based on urgency and customer needs.
• Managing projects from beginning to end, including planning, scheduling, budgeting, coordinating with other teams, and supervising workers.
• Evaluating safety standards on site and enforcing regulations to ensure worker safety.
• Overseeing the bidding process for contracts and hiring subcontractors or outside labor when necessary.

RESPONSIBILITIES AND DUTIES

• As an Information / BIM Manager, you will be responsible for ensuring that our client’s digital content is produced, stored, shared, and exploited using the latest technologies and practices.
• Establish and lead a team to undertake the functions of effective information management as identified in ISO 19650 throughout our projects' lifecycles, where the client is either the Lead Appointed Party or an Appointed Party.
• Review Client Information Requirements (EIRs) and perform the role and responsibilities of the Project Information Manager as identified in ISO 19650
• Work with the appointing parties to understand the Project's: Information Requirements; Delivery Milestones; Information Standards; Production methods and procedures; reference information and shared resources; and Information Management protocol.
• Work with our Design and Bid Teams to establish the Pre-Appointment BIM Execution Plan including capability assessments and mobilization plans
• Contribute to the project risk register and tender response.
• Develop the BIM execution plan and define the Master Information Delivery Plan in collaboration with the Design and Project Management Teams.
• Define delivery strategy for complex multi-disciplinary projects as part of the BIM Execution Plan:
• Information Exchange Processes
• Onboarding strategy for delivery team members
• Liaise with client representatives to articulate delivery strategy and ensure alignment with client requirements. Advise upon any queries raised by client BIM representatives in conjunction with the project delivery team.
• Support the mobilization process, working with tools, SMEs, and technical leadership to configure elements such as the CDE and design delivery tools, to enable the delivery of the Appointing Parties' requirements.
• Use the information management team to guide, support, and audit task teams in the delivery of their Task Information Delivery Plans, to meet the Appointing Parties Requirements.
• Provide detailed advice and support to our teams to ensure that project delivery is in compliance with the BIM Execution plan and client requirements:
• Ensure BIM models are set up according to Project Information Standards
• Ensure workflows and processes outlined are followed for the creation, review, sharing, and coordination of information
• Update the BIM Execution Plan as required over the project lifecycle
• Support project team in the utilization of CDE

Desired Skills and Experience

• Degree level or equivalent qualification in Architecture, Civil Engineering, Structural, or other disciplines relevant to the AEC Industry
• A thorough understanding of the data, information management, BIM agendas within Singapore, and the standards and documents for implementation in design and construction projects.
• A willingness to challenge conventions both internally and with our clients with the aim of delivering our projects much more effectively.
• This role requires candidates able to demonstrate leadership in the delivery of BIM and Information Management systems and processes, with a proven ability to engage and drive both learning and delivery
• A real passion and drive to make Information Management the center of our integrated delivery approach. To do this you’ll need to have a wide range of positive behaviors including being collaborative, open, empathetic, enthusiastic, resilient, tenacious, hardworking, and delivery-orientated.
• Excellent communication and presentation skills with experience in interfacing with clients and BIM Experts from international organizations.
• Knowledge of Standards and Processes defined in ISO 19650
• Minimum 5 years experience in the delivery of multi-disciplinary BIM projects in Singapore and SEA and/or overseas with practical experience in the role of BIM Lead, BIM Co-ordinator, or BIM Manager
• Expert knowledge of BIM authoring tools such as Revit, Civil 3D, etc in the delivery of multi-disciplinary projects
• Expert knowledge of BIM federation and co-ordination platforms such as Navisworks, VRcollab, Revizto, BIMTrack
• Expert knowledge of CDEs such as BIM360
• Basic knowledge of data visualization platforms such as PowerBI, Tableau
• Knowledge of BIM applications for uses such as construction sequencing, quantity takeoffs, virtual reality, digital twin, and asset management is desirable but not mandatory
• Knowledge of automation tools such as Dynamo is desirable but not mandatory.

Marketing Manager Job Description:

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groups

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Roles & Responsibilities

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

• Establish sales objectives by forecasting and developing annual sales quotas for regions and territories
• Project expected sales volume and profit for existing and new products
• Implement national sales programs by developing field sales action plans
• Maintain sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, establishing personal networks, and participating in professional societies
• Contribute to team effort by accomplishing related results as needed
• Plan to ensure achievement of divisional and personal target, aligning with company sales policies and strategies
• Manage, develop, coach, control, and motivate the sales force to develop their skills to ensure that a high professional standard is achieved and monthly sales target and KPI target are met
• Ensure targets are delivered through people management, performance review, reward, and individual recognition

• Audit and report inventory while making recommendations on which items to order and restock
• Manage warehouse associates, monitoring work and ensuring the safe use of warehouse equipment
• Establish warehouse practices and protocols to achieve an efficient warehouse
• Set warehouse and team goals in collaboration with executive management and other team leads
• Monitor workplace performance and lead training initiatives to improve employees
• Keep up-to-date on the latest federal and state safety regulations
• Communicate with other departments to ensure products are shipped in a timely manner

MAIN DUTIES AND RESPONSIBILITIES:

1. Undertakes product ownership on range of semiconductor equipment (See www.mit.com.sg on product range)

2. Define & plan the projects schedule and resources and kick off meetings

3. Carry out Product/Technology benchmarking with R&D and Marketing

4. Supports Technical Sales in specs review, costing and evaluation of new product requirements

5. Interfaces with customers on project status and technical reviews

6. Manages Product Evaluation programs with Customers

7. Oversees CIP programs to extend product life cycle

8. Interfaces with Engineering Development teams to resolve all technical field issues within the assigned Product family

9. Other tasks assign by supervisor as required

EDUCATION AND EXPERIENCE

1. At least a good Bachelor’s degree in a Mechanical Engineering, Mechatronics or Electrical discipline

2. Knowledge in basic engineering concepts / equipment product development

3. Experienced in project management & leading cross functional teams

4. Able to multitask multiple projects & good time management skills

5. Good leadership, teamwork and able to work with different levels of the organization

Continuous improvement mindset and flexible approach to solving problems

Job Summary

Create, manage, and implement all-encompassing PR and marketing plans and programs, both short and long term, to increase revenue, generate foot traffic and build awareness.

As the Food and Beverage Marketing Manager, you are encouraged to be curious, innovative, and passionate in all that you do. You will have the opportunity to collaborate across multiple disciplines, including station and onboard operations, food and beverage operations, creative team, and retail partners.

You will partner closely with the marketing team members and sales team to generate new opportunities, drive revenue, and evolve the brand positioning for the food and beverage outlets within our stations and community. You will create and execute annual marketing plans and translate those into integrated campaigns and activation across PR, influencers, digital, partnerships, and other key channels. If you are a motivated, outgoing, and creative self-starter who enjoys a fast-paced entrepreneurial environment, this is the job for you!

Responsibilities

• Implement on property marketing programs with F&B Manager to create greater awareness of all on property outlets to drive greater penetration of that audience.
• Conduct ongoing meetings with the Station Operations team to collaborate on ideas, programming, and partner activations.
• Support the restaurant Managers and Assistant restaurant managers for activations, special events, merchandise, and holiday promotions.
• Work with Creative Department to create and print menus, signage, campaigns, and other collateral as they are needed and updated.
• Partner with Marketing Coordinators and CRM Manager to develop and implement marketing efforts across various marketing channels (social media, in station network, email, website).
• Perform weekly analysis of sales revenue to maintain an understanding of business drivers and consumer wants/needs.
• Collaborate with the operations, sales, and marketing teams to curate food and beverage offerings and experiences that will generate buzz and drive sales.
• Work alongside the Director of F&B and Operation Manager to set and track goals and ROI for promotions, specials, events, and marketing campaigns
• Also conduct audits and reviews to equity and franchise business with appropriate business solutions.
• To maintain flexibility to perform other duties and projects as required and deemed necessary to support the overall business objectives.
• Work with the sales team and F&B team to identify, solicit, influence and convert highly valuable revenue opportunities.
• Attend selected market events to promote new business & increase sales and marketing opportunities for the outlets.
• Monitor and report on effectiveness of marketing communications.
• Develop marketing campaigns that are aligned with brand and strategies.
• Create data-driven commercial insights and strategies to acquire customers.
• Works with the General Manager & extended teams to develop a Marketing & Events Plan & that identifies key market niche (s) and segments & defines the focus on these.

QUALIFICATIONS

• Proven track record of at least 8 years of brand marketing, advertising and promotion experience within Food & Beverage Industry.
• Minimum 5 years of relevant experience in the digital marketing field.
• Recognizing current trends, marketplace attitudes and company intelligence
• Commercially focused, ability to analyse market data and results driven.
• Confident and dynamic personality.
• Strong creative outlook.
• Photography, graphic design, videography and editing skills

Required Skills

Digital media, social media, tripadvisor, instagram, facebook, photography, graphic design, luxury, travel, curiosity, Initiative, can-do attitude, intelligent,perfect grammar, energy, well-groomed, pride.

Candidate must possess at least Bachelor's Degree/Post Graduate Diploma/Professional

- Degree in Marketing, Hospitality/Tourism/Hotel Management or equivalent.

Managing and overseeing the daily operations of the accounting department. Monitoring and analyzing accounting data and produce financial reports or statements. Establishing and enforcing proper accounting methods, policies and principles.

Here are a few responsibilities that you can expect to have as an account manager in any industry or organization:

Customer contact: The account manager is the main point of contact for any new and existing customers. They field calls and address concerns directly with the customer. An account manager has the most one-on-one contact with customers.

Create long-lasting relationships: Because the account manager has so much contact with the customer, it is their job to ensure the relationships are maintained and that the customer is reasonably satisfied.

Meet sales and/or business goals: A big part of an account manager’s job is to meet their business goals. The goals of an account manager are often a reflection of the company's strategy and overall direction of growth.

Reporting: As an account manager, you will be responsible for reporting on your accounts and the results you're providing them.

Develop new business: Account managers are often tasked with outbound calls or taking lead calls from prospective customers to bring in new business and revenues.