About Us

• AfterShip is an automation platform that empowers eCommerce retailers to create and manage the world’s best online shopping experiences. Powering the tracking of over 4.4billion order shipments for 17,000 eCommerce retailers like Etsy, Harry’s and Kylie Cosmetics, AfterShip is a pioneer in post-purchase solutions and eCommerce AI. We deliver innovative, industry-leading SaaS solutions, including email automation, SMS marketing, smart product recommendation, shipment tracking, returns management, AI-predictive delivery estimates, and so on.
• Our strong product market fit, prioritizing solving real problems for our customers, has resulted in a strong growth trajectory for the company. We secured a 66 million dollar Series B in 2021.
• At AfterShip, we are building a diverse and high-performing culture that encourages collaboration and experimentation on a global scale. Even as a company with over 10 years under our belt and 450 AfterShippers across our 8 global offices, we embrace a dynamic and agile approach to our work.
• We operate with a flat team structure, where you will have opportunities to contribute your ideas and take ownership over your work to create meaningful impact for the business and the customers we serve. If you’re looking for a vehicle to achieve your professional goals and work alongside fantastic teams, we invite you to join us.

What You’ll Do:

• Drive the implementation of product services such as company selection, product recommendations, computational advertising, and risk control.
• Gain a deep understanding of recommendation systems, advertising business, and risk control. Propose solutions tailored to the characteristics of existing business scenarios, optimize rules, strategies, and models continuously to enhance user experience and business metrics.
• Develop the user portrait system for both B-end and C-end users within the company. Implement these systems in personalized recommendations, advertising, precise marketing scenarios to improve core business metrics.

Who We’re Looking For:

• Bachelor's degree or above in Computer Science, Data Mining, Machine Learning, or related fields preferred. Strong algorithmic and programming skills required.
• Minimum of 5 years of experience in recommendation systems, advertising, user profiling, or related fields, with at least 1 year of team management experience.
• Proficiency in common machine learning algorithms, data mining, computational advertising, search ranking. Familiarity with machine learning models such as xgboost, FM, deep learning, LR, neural networks.
• Prior experience in large-scale personalized recommendations, search, computational advertising, user profiling, risk control is advantageous. Experience with deep learning-based recommendation systems is a plus.
• Strong research capabilities, preferably with a track record of publishing high-quality papers at top conferences in NLP/recommendation/search domains.
• Possess strong data sensitivity, meticulous logical thinking, data insight abilities, effective communication skills, and the ability to handle pressure.

Security Requirements

• Employees shall consciously comply with the company's information security rules and regulations, consciously protect the company's internal information, and strictly prohibit the disclosure of any information about the company without permission.
• Employees shall participate in various forms of information security awareness training organized by the company promptly as required to meet the information security capability requirements stipulated by the position.
• Employees should take the initiative to report any suspected information security incidents. If employees violate the company's information security regulations, they will be held accountable or punished in accordance with the relevant internal formulation.

• Implement architecture and design patterns to help ensure that systems scale.

• Perform unit and integration testing before launch

• Establish processes and best practices around development standards.

• Review product requirements in order to give development estimates and product feedback.

• Apply technical expertise to challenging architecture and design problems.

• Translate application storyboards and use cases into functional applications

• Design,build, and maintain efficient, reusable, and reliable C# code

• Ensure the best possible performance, quality, and responsiveness of applications

• Identify bottlenecks and bugs, and devise solutions to these problems

• Help maintain code quality, organization, and automatization

• Min 10 years of experience in .Net & C#

• Prefer Banking / Investment Banking domain experience

• Experience working with C#, and particularly modern, cross-platform .NET

• A strong understanding of advanced C# language features, such as async/await, dependency injection, etc.

• Good knowledge of algorithms and data structures, with strong fundamentals in complexity analysis

• Good knowledge of development tools: Jenkins, GIT, SVN, Azure DevOps or equivalent

• Strong ability to analyze code - understand execution flow & debug even without access to a debugger

• Experience with the .net CLI, writing and maintaining integration and unit tests

• Strong familiarity with both Windows and Linux, including shell scripting

• Good knowledge of Transact SQL and Entity Framework Core

• Knowledge of a back end and frontend stack

• Experience with Agile methodology organization

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

· Developing goals for the development team and business growth and ensuring they are met.

· Training personnel and helping team members develop their skills.

• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Marketing Assistant Manager Job Description

Our company is looking to hire a marketing assistant who will be working closely with our marketing team to develop and implement marketing plans and strategies for our brands. As a successful hire, you will be tasked with helping identify marketing trends and opportunities for growth, as well as creating marketing materials such as white papers and case studies. You will be giving presentations about our ongoing campaigns and provide administrative support to our marketing and sales teams.

To be chosen for this role, you must have a bachelor's degree in marketing, business, or a related field. Prior work experience in administration, sales, or marketing is a plus. Effective written and verbal communication skills and a high level of attention to detail are both important keys to success in this role.

Marketing Assistant Manager Responsibilities:

• Collaborating with the marketing manager, internal teams, clients and partners on marketing strategy.
• Helping identify marketing trends and key opportunities for innovation.
• Learning and working with various types of software for digital marketing.
• Working closely with sales and marketing department.
• Creating marketing materials such as white papers, case studies, and presentations.
• Giving presentations.
• Maintaining a marketing database.
• Providing administrative support to the marketing and sales team.
• Preparing, formatting and editing a range of documents.
• Understanding company product and brand.
• General office duties.
• Creating and interpreting a variety of reports.
• Organizing market research.
• Analyzing questionnaires and other forms of feedback.
• Updating social media accounts.
• Perform any other duties assigned by the director.

Marketing Assistant Manager Requirements:

• Bachelor’s degree in marketing, business or related field.
• Administration or sales and marketing assistant experience.
• Effective written and verbal communication skills.
• A high level of attention to detail.
• Ability to work effectively within a team and independently.
• Experience using computers for a variety of tasks.
• Competency in Microsoft applications including Word, Excel, and Outlook.
• Good organization skills.
• Related job and internship experience.
• Digital marketing experience.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

About Us

Founded in the same year that Singapore gained independence, NUS Business School stands today among the world’s leading business schools. It is distinctive for offering the best of global business knowledge with deep Asian insights, preparing students to lead Asian businesses to international success and to help global businesses succeed in Asia.

For more than 50 years, NUS Business School has offered a rigorous, relevant and rewarding business education to outstanding students from across the world. That would not have been possible without a group of dedicated professionals who are passionate about building a positive environment to grow and groom future business leaders. And we are looking to add to our BIZ family!

To learn more about the NUS Business School, please visit https://bschool.nus.edu.sg/

Job Description

The incumbent will be leading the MSc degree programmes’ marketing and promotional activities and administration at NUS Business School. The duties and responsibilities are as follows.

Events and Outreach with Business Development

• Participate in outreach events to promote the MSc programmes
• Coordinate and organise offline and online outreach events (e.g. info sessions, coffee chats, etc.) to promote the MSc programmes
• Work with the Digital Marketing colleagues to design campaigns in promoting outreach events as well as post-event engagements
• Research and identify prospective corporates and companies for B2B marketing
• Develop and nurture such relationships to explore potential scholarships and admission opportunities for their employees

Direct Marketing Campaigns

• Co-manage the email marketing campaigns and activities of the various NUS MSc Programmes
• Analyse current email marketing campaigns and make recommendations for improvement
• Leverage on the CRM to maximize marketing opportunities
• Track leads and applicants, following up through their journey and process

Content Management and Marketing

• Work closely with our MSc Programmes Office team, NUS BIZ Corporate Communications Office and other stakeholders to act as a brand guardian in terms of the look and feel of online communications as well as the tone of voice of copy
• Handle programme-related enquiries from prospects and glean insight on generating relevant content strategy
• Be part of the team effort to generate and manage content ideas (including but not limited to copy, visuals, infographics, etc.) for EDMs, social media, student blogs etc.

Research and Reporting

• Conduct periodic research on customers, market conditions and competitors
• Analyse and report on return on investment for the different marketing campaigns

Other roles within the office as designated by the Reporting Manager and Director.

Qualifications

• Bachelor degree from a reputable institution, with at least 3-5 years of relevant working experience including marketing academic programmes in tertiary institutions will be preferred
• Some Business Development experience is preferred
• High level of written and oral communication skills
• Experienced, confident and effective working in cross-cultural settings
• Meticulous with an eye for detail and a keen appreciation of good documentation
• Ability to manage multiple and competing tasks and deadlines well, and with a high degree of accuracy
• Team player with a good combination of high intelligence, emotional and cultural quotient
• IT savvy, with good knowledge of Microsoft Office Applications

(Appointment job grade will commensurate with the selected candidate's experience)

Job Responsibilities

• Secure deals with enterprise client for products & services such as Cybersecurity & Cloud Services, IT Resource Outsourcing, IT Infrastructure, Managed Print, IP Telephony and Security and Physical Door Access systems.
• Manage enterprise accounts to ensure customer satisfaction and build deepening business relationships.
• Meet holistic IT needs of existing clients to grow total services rendered.
• Lead and facilitate meetings/ presentations with clients at all levels to gather accurate IT requirements and present the companies offerings.

Job Requirements

• Bachelor's Degree from a local Singapore university in any discipline.
• Quick learner who thrives in a fast paced environment and aspires to be in the tech industry.
• 2 or more years experience in B2B corporate sales with a proven track record of success.
• Comfortable with people at all positions, including C-level executives.
• Strong presentation and communication skills.

1、协助处理公司领导海外业务的日常工作；

2、公司领导海外出差、海外项目考察事务随行，承担秘书、翻译等工作;

3、协助公司领导对外关系处理，包括政府关系，对外机构联系等;

4、负责新加坡办公室行政管理工作，包括但不限于综合行政事务、公司活动、公司企业文化建设、物资管理等；

5、其他公司领导交代的工作。

任职要求

1、女，本科及以上学历，能熟练运用中文、英语作为工作语言；

2、做事细致、效率高、有分寸、保密意识强；

3、工作严谨、有一定的承压能力及人际交往能力以及敏锐的洞察力；

4、3年以上董事长助理&总裁助理相关工作经历；

5、气质形象佳，有亲和力，沟通协调能力好。

What You’ll Do

As a leading contributor within the practice, this senior-level consulting position provides consistently high quality and innovative solution leadership to a project team.

You will:

• Be a Consultant/Delivery Manager and have extensive NetSuite ERP implementation/optimization expertise
• Analyze business needs to help ensure the Oracle NetSuite solution meets the customer’s objectives by combining leading practices, product knowledge, and business acumen
• Resolve complex customer issues by recommending and delivering solutions
• Work closely with the rest of the customer success team by quickly assessing client needs, developing innovative plans to solve their problems and implementing these plans to the client's satisfaction
• Have a passion for business and the associated Cloud technologies, as well as advanced analytical problem-solving skills, applied to help clients find creative ways to run their businesses more effectively

Other responsibilities include:

• Leading the optimisation aspects of engagement(s) ensuring high quality solutions within constraints of time and customer prioritisations.
• Providing direction and mentoring to project teams, and effectively influencing customer leadership on key decisions.
• Being responsible for managing clients in post go-live environments.
• Being adept at managing the delivery of NetSuite application functionality.
• Working with technical and performance experts at NetSuite to get the best outcomes for your Customer.

Finding new ways to constantly improve the satisfaction and loyalty of our clients is a top priority. In this role, you will often be working under pressure, working with several customers simultaneously and striving to meet customer expectations.

Ideally with 7+ years NetSuite hands on implementation/optimization experience. Your 7+ years consulting experience with other ERP solutions is a definite plus. The role is located in Singapore, with the ability to travel up to 15%.

Service Delivery Managers (cybersecurity) often have the following duties and responsibilities:

• Manage the delivery of services to clients and ensure they meet the agreed service level agreements and operational level agreements
• Identify and rectify service delivery issues, including conducting root cause analysis
• Develop and implement service improvement plans
• Manage client relationships and handle clients’ expectations
• Coordinate and manage project teams and service providers
• Prepare and present regular and accurate reports to stakeholders
• Ensure that the delivery team is adequately trained and resourced
• Implement service delivery standards and monitor compliance
• Work closely with sales and marketing teams to drive service sales and profitability
• Keep track of emerging trends in service delivery and implement best practices
• Ensure compliance with health and safety regulations

We are looking for a Assistant Operations Manager, who will manage a team of operation staff, to ensure efficient operations, excellent customer service, successful regulatory compliance, continuous performance improvement, and effective fiscal management.

Job Description

• To support the Operations and coordinate, scheduling, and manage day-to-day activities
• To carry out daily inspection with client
• To attend to clients’ complaints promptly
• To carry out investigation to any feedback arising and submit report within the set turnaround time
• To resolve employees’ problems efficiently without unnecessary delay
• To ensure all works carried out by Supervisor and Cleaners as set out in their Job Descriptions are completed on time
• Able to be hands-on when the situation requires
• Submission of reports
• Conduct regular toolbox meeting
• Any other responsibility as assigned by superiors

Job Requirement

• Min GCE ‘O’ level
• With at least 3 years of relevant housekeeping experience
• Good leadership skills.
• Able to work effectively with different level or personnel
• Excellent organizational and problem-solving skills.

Other Requirements

• Working Hours: 7am to 330pm (Mon – Fri)
• Alternate: Sat/Sun 7am – 7pm (Based on Duty Roster)
• Work Location: East

Company Description

Alola envisions a world where travel planning is seamless, personalized, and hassle-free, powered by cutting-edge AI technology. Our goal is to empower travelers to create unforgettable experiences effortlessly on our end-to-end travel platform that is both engaging and interactive. We are developing a Generative AI-powered travel platform that revolutionizes the way people plan and book their trips. Our platform generates personalized itineraries for flights, hotels, and activities in real-time, all powered by AI and integrates seamless live bookings and payments. We are based in Singapore and value innovation, creativity, and customer satisfaction.

Overview

We are looking for a motivated and versatile Product & UX Manager to join our team and play a pivotal role in shaping exceptional user experiences while driving the success of our product roadmap.

As a Product & UX Manager of Alola, you will act as the bridge between design, development, and business strategy. You’ll lead the user experience (UX) design process while managing the product lifecycle, ensuring the delivery of user-centric, scalable, and impactful products tailored to travellers needs. This hybrid role demands a mix of creative design thinking, product management expertise, and the ability to collaborate effectively with cross-functional teams.

On the technical side, you will work closely with AI engineers, and front-end developers to create a seamless, intuitive, and immersive travel experience that encourages exploration and personalization. On the creative side, you will collaborate with the marketing team to design user experience elements that reflect marketing campaigns and brand values, ensuring consistency across marketing channels and the platform that enhance customers’ usage and drive business growth.

Key Responsibilities

Product Management:

• Define and prioritize the product roadmap aligned with business goals and customer needs.
• Write clear product requirements and user stories, ensuring technical feasibility and clarity for the development team.
• Collaborate with stakeholders to prioritize features and work closely with development team to ensure seamless integration of these user-friendly features
• Manage the product lifecycle from concept to launch, ensuring timely delivery and high quality.
• Act as the main point of contact for cross-functional teams, ensuring alignment between design, development, marketing, and sales.

User Experience (UX):

• Conduct user research, interviews, and usability testing to gather insights into customer needs and pain points during trip planning, booking and post travel experiences.
• Create wireframes, prototypes, and user flows to visualize and test design concepts to enhance customer journeys.
• Collaborate with developers to ensure consistent and seamless user experiences.
• Analyze user feedback and behavioral data to optimize product usability.

Strategic Leadership:

• Identify market trends, competitor strategies, and opportunities to drive product innovation.
• Advocate for user-first design while aligning with business goals such as increasing conversions and customer retention.
• Advocate for the customer’s voice in all stages of product development.
• Set success metrics and track product performance post-launch.

Requirements

• Minimum 5+ years of experience in Product Management and UI/UX Design.

• Strong proficiency in wireframing and prototyping tools such as Figma, Sketch, Adobe XD, or InVision.

• Familiarity with Agile methodologies and product management tools such as Jira, Trello or Asana.

• Strong understanding of customer journey mapping and customers pain points.

• Exceptional analytical skills and the ability to translate insights into actionable plans.

• Experience working with front-end developers to translate designs to life.

• Familiarity with interactive design patterns and user-centered design processes.

• Experience conducting usability tests, gathering user feedback, and iterating on designs.

• Excellent communication skills for collaborating across teams and with external stakeholders.

• Ability to work in a fast-paced, start-up environment.

• Experience in the travel industry or e-commerce platforms will be added advantage.

Benefits

• Competitive salary and performance bonuses

• Role based in Singapore, with remote flexibility in a hybrid work environment

• Opportunities for continuous learning and professional development

• Access to cutting-edge technologies and industry-leading tool

• Plan technical deliverables (including any system enhancements and upgrades) to meet project’s requirements within allocated budget and schedule.
• Plan & collaborate across different application teams to manage technical dependencies of the solution
• Plan, monitor and manage risks/issues related to technical delivery
• Provide status update related to technical delivery / Program Manager
• Partner with Development Manager in managing application teams to build the enhancements
• Partner with Test Manager to ensure completion of System Integration Testing (SIT), User Acceptance Testing (UAT), performance / load testing and application security testing with quality results
• Prepare and manage technical implementation plan across application teams - coordinate technical implementation activities across application teams to ensure non-event production cutover and adequate post implementation support
• Experience in service-oriented technologies
• Good understanding and experience in software development cycle (Waterfall/Agile best practices)
• Good problem solving, analytical, synthesis, system thinking and solutioning skills
• Strong negotiation skills and vendor management skills

As a Manager in our Forensic Services team, you will manage engagements relating to fraud investigations, dispute and litigation support, anti-bribery and anti-corruption reviews and other compliance work. You will be a part of a dynamic and fast-growing firm, working closely with our Director for Forensic Services.

Responsibilities

• Identify business development opportunities
• Develop proposals tailored to meet clients’ requirements
• Work in project teams to conduct fraud investigations, carry out interviews and analysis of structured and unstructured data amongst other relevant work procedures
• Manage evidence gathered by preserving the chain of custody
• Determine impact to the organisation from damage analyses and quantification
• Draft reports, presentations and other deliverables in a clear and concise manner
• Present findings to stakeholders
• Develop plans for fraud risk identification and assessment exercises
• Review findings from fraud risk identification and assessment exercises
• Review recommendations to improve prevention of fraud schemes
• Lead development of fraud risk management frameworks
• Ensure adherence to professional standards by team members
• Determine responses to ethical conflicts and threats to independence
• Communicate responses to ethical conflicts and threats to independence to stakeholders

Requirements

• Degree in Accounting or relevant discipline
• At least 6 years of relevant experience
• Has experience leading a team
• Attention to detail and ability to multitask and work with complex and detailed information
• Strong analytical skills
• Strong communication and presentation skills

Summary of Job Responsibilities

The Primary responsibilities of the Housekeeping Training Assistant Manager is to train and develop the housekeeping department team members in all housekeeping policies and procedures. They are also responsible for developing and implementing comprehensive training programs for our housekeeping staff to ensure ambitious standards of cleanliness, efficiency, and guest satisfaction. The Housekeeping Training Assistant Manager plays a crucial role in enhancing the skills and knowledge of our housekeeping team, contributing to the overall success of our property.

All duties are to be performed in accordance with departmental and Marina Bay Sands ’s policies, practices, and procedures.

Job Responsibilities

• Design, implement, and continuously improve housekeeping training programs to cover essential skills, procedures, and guest service standards.
• Develop training materials, manuals, and resources that align with industry best practices and the specific needs of the property.
• Facilitate the onboarding process for new housekeeping team members, ensuring they are equipped with the necessary tools, skills, and knowledge to perform their duties effectively.
• Conduct ongoing training sessions to address new procedures, equipment, and industry advancements, keeping the housekeeping team up to date.
• Develop and implement systems for evaluating the performance of housekeeping team members and identifying areas for improvement.
• Provide constructive feedback to housekeeping operation team, offering coaching and support to enhance their performance and professional development.
• Work closely with the housekeeping team to maintain high cleanliness and hygiene standards, conducting regular inspections and addressing any issues promptly.
• Collaborate with other departments to ensure seamless coordination and communication regarding training needs and standards.
• Partner with Learning & Develop team to ensure consistency in training practices and programs.
• Stay informed about industry regulations, safety standards, and compliance requirements, ensuring all training programs align with legal and ethical guidelines.

Experience & Education

• A minimum of Five (5) years’ experience as a housekeeper and 2 years management experience at 4 or 5-star property preferred.
• Experience in developing and implementing housekeeping or similar training programs preferred.
• Proven experience in housekeeping management or a similar role within the hospitality industry.
• Strong knowledge of housekeeping procedures, cleaning techniques, and industry best practices.
• Keep complete knowledge of OSHA standards and Regulations, including all safety Standards and Evacuation procedures.
• Experience with operations in a unionized environment preferred.
• Excellent communication and interpersonal skills.
• Ability to create engaging and effective training materials.
• Experience with performance evaluation and feedback processes.
• Detail-oriented with a commitment to maintaining exacting standards of cleanliness.
• Familiarity with relevant software and tools for training management.

Competencies

• Strong Business and Data Analysis skills.
• Strong written and verbal communication and interpersonal skills.
• Preferably possess relevant certification or experience in process improvement, Lean or Six Sigma.
• Preferably comfortable with Statistics and Probability models, working experience in data analysis.
• Must be able to manage multiple priorities in an efficient/timely manner.
• Ability to work independently and as part of a team - works well in a collaborative environment.
• Ability to deal effectively with guests, management, employees, and outside contacts while working under pressure and meeting deadlines.
• Able to work in a fast-paced environment.

Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.

about the company

Our client, one of the top 5 life insurance company in Singapore, providing a wide range of life insurance coverage and employee benefits solution.

about the job

In this position as an Account Manager, you will be expected to liaise with various distribution channels such as Brokers, FAs and Direct channel relating to renewal of group insurance policies. The ideal incumbent is expected to establish and maintain strong working relationships with all internal and external stakeholders which includes clients, intermediaries, business partners.

You will provide support to the Team Lead in developing value propositions and engagement activities to increase pooling sales opportunities and work with clients and intermediaries on the desired plan design program taking into consideration the operational aspects.

** Offers hybrid work arrangement

** Good work life balance and standard working hours

** Offers attractive basic salary + fixed allowance + benefits + medical benefits & annual leave

** Office is centrally located

Skills & experience required

• 3+ years of account management experience within group insurance/employee benefits insurance
• Equipped with HI, M5, M9 (ideally but not a must)
• Strong knowledge of Life and Health insurance
• Results Oriented/Goals Driven with good communication skills
• Excellent team player with positive work
• Good level of numeracy and literacy

If the above position interest you, kindly click on the ‘apply now’.

EA: 94C3609/R132534

Applicants must be fully vaccinated or have a valid exemption in accordance with MOM’s regulations to allow them to enter the workplace. Applicants may be required to share verifiable COVID-19 vaccination documents or proof of a valid exemption at the point of offer. Randstad Pte. Limited and/or the Client reserves the right to withdraw an offer if the applicant fails to provide verifiable COVID-19 vaccination and/or proof of exemption documents.

Overview

As a Microsoft Data Center Project Manager (DCPM), you will perform trouble shooting for service incidents, manage assigned projects to meet service delivery objectives as well escalate to appropriate stakeholders to remove obstacles. You will also follow safety policies and procedures and participate in root cause analysis (RCA) of incidents. This job will allow you to build a solid understanding of data center procedures, engage in collarobation across various teams as well as provide mentorship across data centers by sharing best practices.

Microsoft’s Cloud Operations & Innovation (CO+I) is the engine that powers our cloud services. As a CO+I DCPM, you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform. As a group, CO+I is focused on the personal and professional development for all employees and offers trainings and growth opportunities including Career Rotation Programs, Diversity & Inclusion trainings and events, and professional certifications.

Our infrastructure is comprised of a large global portfolio of more than 200 data centers in 32 countries and millions of servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our data center design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Demonstrate conscientiousness on cost adheres to budget requirements; keep costs reasonable and contribute to staying within budget.
• Follow and adhere to safety and security policies and procedures. Report immediately any safety or security issues or concerns.
• Perform troubleshooting for service incidents and escalates, as appropriate, to meet SLA/OLAs, with minimal disruption to the client/customer and business.
• Recognize potential customer impact of other events and issues (e.g., customer lockdown), communicate potential impact, and plan for impact accordingly.
• Proactively review schedules and avoid conflicts when possible. Identify, coordinate, manage expectations, and offer alternatives when defining customer solutions.
• Manage relationships with clients and suppliers to ensure that all expectations are clarified, understood, documented, and met.
• Suggest ways for reducing the risk of performing maintenance; work with others to accommodate scheduling needs.
• In alignment with management priorities, hold self-accountable for the end-to-end service quality, completeness, and resulting customer experience (including but not limited to availability, safety, security, customer service). Support escalation of issues to appropriate owner.
• Embody our culture and values.

Qualifications

Required Qualifications:

High School Diploma or equivalent AND 1+ years industry experienceOR 2+ years industry experience and college course work.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

While not required, we also look for the following Preferred Qualifications:

• 2+ years’ experience in Critical Environment infrastructures (e.g., UPS, Generator, AHU) or working in physical IT infrastructures (e.g., Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling).
• Technical College degree in Computer Science, Math, Telecommunications, Electrical/Mechanical Engineering, or related field.
• Applicable certifications: ASICS/Inventory Control, CompTIA, Microsoft, Network Certifications, PMP, ITIL, CDCP.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Our client is looking for an Assistant Finance Manager to assist with financial reporting and accounting tasks across various projects. The role requires the ability to analyze and understand operational data to provide valuable insights that support decision-making and process improvements.

The ideal candidate will have strong collaboration skills, a solid foundation in financial and analytical techniques, keen attention to detail, and experience managing large data sets. Proficiency in Excel and other reporting tools is essential for success in this role.

Job description

· Finance focal point for portfolio reporting including P&L, cashflow and reserves reporting.

· Set up the financial and project structure required to facilitate management reporting based on the metrics needed.

· Implement effective tracking and monitoring mechanism to provide financial status updates in different dimensions to meet the needs of both internal and external stakeholders.

· Lead the annual budgeting exercise for the portfolio, including gathering inputs and performing reasonableness assessment on the budget.

· Effectively manage financial responsibilities and decision making in a changing environment.

· Produce clear and concise financial / presentation decks to provide analytical insights to internal and external stakeholders or to address adhoc issues.

· Lead and participate in cross functional collaboration with other departments.

· Process planning and improvement to help streamline portfolio finance processes.

· Any other matters as assigned by the reporting officer

Requirement

· Good degree in Accountancy or ACCA qualification, with minimum 6 years of relevant working experience in the Big 4 audit firms and commercial firms (combined).

· This role requires a self-starter with strong analytical skills, attention to detail and ability to manage and prioritise across several ongoing tasks.

· Strong communication and stakeholder management skills to be able to manage both internal and external stakeholders.

· Ability to be clear and concise in thought process and communication to enable effective stakeholder management.

· Advanced proficiency with Excel, power pivot or similar tools and comfortable working with large data sets.

· Need to be curious and has keen interest to deep dive into financials to shed light on the projects.

· Ability to think logically and always challenging yourself to provide value added support to your stakeholders.

· Highly motivated and resourceful individual who is able to work effectively independently.

· Enjoys teamwork and actively contributes to our talented team

Preferred requirements

· Proficiency with use of SAP, Power BI and Tableau.

· Experience in managing project finance matters for large projects in IT companies.

· Familiarity with the healthcare and/ or IT industry.

• At least 10+ years of experience in application development and maintenance with full software development life cycle experience
• Functional knowledge in Credit Card Ecosystem (Card acquisition, issuance, authorization, settlement, disputes, scheme compliance)
• Hands-on experience on cards application domain on a mainframe platform.
• Significant domain knowledge in Cards and Payments.
• Technically competent in COBOL, CICS , Batch and EZT programming
• Experienced in working with mainframe online related technologies including CICS/Online
• Message layer/API integration
• CICS Expediter
• Experience with Mainframe Batch Processing Enviornment JCL, JES2 Batch and VSAMGood working knowledge skills with Microsoft Office Products, Microsoft Visio and Microsoft Project.
• Concise understanding of the system development life cycle
• Have experience working on Cards Related application operating on Open Platform eg Linux/Windows
• Proven experience to project manage a team of developers and vendors in
• Good functional knowledge of cards to design and develop effective / efficient solutions in meeting business requirements
• Experience with large scale Cards migration on Cardlink will be advantageous
• Proven experience to project manage a team of developers and vendors in ensuring timely delivery of system enhancement of varying scales
• Good working knowledge skills with Microsoft Office Products, Microsoft Visio, and Microsoft Project.
• Concise understanding of the system development life cycle
• Effective people leader with good interpersonal skills.
• Excellent communication skills Strong problem solving skills
• Ability to multi-task and perform well under pressure

We are looking for 68 driven Customer Service Officers for period January 2025 - August 2025.

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:

• Singaporea

• Diploma or A levels
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Our client is actively searching for a Manager, Centre for Healthcare Innovation to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

Reporting to the Director, the Manager / Assistant Manager will build synergy as one CHI team - collaborate closely with and leverage the collective expertise, capabilities, and resources of complementary units within CAPE, CANS and CHA and the network of CHI’s industry partners. He/she must be able to lead and build synergy as a CHI team member – be a positive, proactive and responsible team player and collaborate closely with teams within NHG, CHI and the collaborating centres.

• To co-lead the development and execution of an innovation roadmap / framework with the Directors of CHA, CAPE and CANS in the area of workforce transformation. To synthesise new and existing knowledge management platforms and tools and develop practical solutions for delivery of better care models. This includes prioritisation of workplans, mapping professional and community resources and building the right environment for the three collaborating centres to drive innovation adoption and knowledge translation across different spectrum of the health and social ecosystem.
• To promote a culture of innovation by creating thought leadership opportunities and focused partnerships by leveraging the expertise, resources and networks of CHI’s offices, centres and academies, and NHG Population Health Campus’ strategic partner networks. Map professional and community assets to deepen the relationship and networks to facilitate and support meaningful knowledge exchange. Participate in collective leadership discussions by engaging senior management and partners in driving change at the care, population health systems and ecosystem levels.
• To catalyse value-based outcomes and exchange of knowledge at professional co-learning platforms, involving the providers and users of the health and social care systems. To support and drive meaningful initiatives with a direct impact on patient care and population health such as improvements in health literacy and behavioural health outcomes.
• To lead the development and curation of community enabling and patient education programmes, training curriculum and learning and assessment tools to meet the needs and to build capabilities of volunteers, caregivers, residents and healthcare professionals (allied health professionals, pharmacists and nurses). This includes curriculum development, programme evaluation, continuous up-skilling of volunteer carers with the necessary knowledge and tools to equip them for leadership positions in co-creation of programmes, and integration of carers in NHG’s caring communities’ network.
• To provide a conducive environment where healthcare professionals (allied health professionals, pharmacists and nurses) and social care professionals can co-learn and co-design new healthcare innovations with the users of the healthcare system i.e. patients, advocates, volunteers and caregivers. This highlights the importance of integrating patient voices as part of the innovation cycle. It is a platform for advancing an organisational culture of delivering human-centred care and is purposefully organised and executed to engage formal workforce, informal community champions / leaders and users of the healthcare system with diverse experiences and perspectives in the change effort.
• To leverage professional expertise of the allied health professionals, pharmacists and nurses and adopt appropriate research tools and health behavioural research methodologies are used to measure the impact of professional and non-professional interventions on patients’ health behavioural outcomes. Build and sustain partnerships with relevant research institutes, academia, community partners, social service agencies and healthcare teams to widen the research impact.
• To lead the secretariat team for the quarterly Coordinating Centre Meetings (CCMs) and provide timely progress reports to ED of CHI and keep track of the workplans, timelines and major project milestones.
• To identify and leverage potential funding programmes and partners as seed funding for implementation of pilot health literacy programmes under the auspice of NHG, CHI and CHA.
• To lead and implement large scale community and professional networking events and festivals within set budgets, standard operating protocols, funding mechanisms and pre-defined timelines.
• To catalyse value-based outcomes and exchange of knowledge at professional co-learning platforms, involving the providers and users of the health and social care systems. To support and drive meaningful initiatives with a direct impact on patient care and population health.

The ideal candidate will need to have the following qualities and experience:

• Degree in business, communications, social sciences, behavioral science, psychology, social anthropology or a related field will be an advantage
• At least 5 or more years of experience in a managerial role in the healthcare, social care and/or the government sector.
• Candidate must have experience in leading teams and operating in a matrix reporting environment.
• A critical and strategic thinker with the ability to lead and influence behaviours to get work done with measurable outcomes
• Able to work effectively in a fast-paced environment, under tight deadlines and manage projects independently with minimal supervision
• Strong organisational and project management skills, with a keen eye for details
• Excellent written and verbal communication skills
• An agile team player with excellent people skills with a positive, upbeat and enthusiastic attitude
• Highly resourceful in problem solving and resilient in overcoming challenges independently
• Experience in large-scale event management
• Strong work ethics with superior professionalism, leadership skills and ability to make sound judgment
  
  All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

CTES Consulting PTE LTD

EA License No.: 07C3481

EA Personnel Registration No.: R1104237 (Jaclyn Tan)

· Determine and define project scope and objectives

· Predict resources needed to reach objectives and manage resources in an effective and efficient manner

· End-to-end project delivery experience

· Track project costs in order to meet budget

· Engage all stakeholders, develop and manage a detailed project schedule and work plan

· Provide project updates on a consistent basis to various stakeholders about strategy, adjustments, and progress including financials

· Manage contracts with vendors and suppliers by assigning tasks and communicating expected deliverables

· Utilize industry best practices, techniques, and standards throughout entire project execution

· Monitor progress and make adjustments as needed

· Measure project performance to identify areas for improvement

. Knowledgeable in both Software/ Application and Infrastructure

· Experience in Agile environments and proficiency with Jira and Agile methodologies are necessary for carrying out the responsibilities of a Scrum Master.

· Must be able to work as an individual contributor.

. Good Communication and leadership skill

• Provide support to set up IT workstream for Wholesale Banking, Private Wealth Banking products and services such as Loan, Deposits, Treasury, Securities Custody and Execution

• Provide support to create technology roadmap to meet program objectives, work closely with Head Office, regional business sponsors and IT stakeholders

• Support program feasibility study, pros & cons of solutioning options to meet the program timelines and seek consensus from stakeholders.

• Liaise on defining of business & system requirement plan such as scope definition, schedule, resource allocation, budgeting, implementation plan and quality assurance processes

• Review the application architecture and infrastructure designs

• Work with wider stakeholders to explore technical solutions to achieve business objectives and requirements.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives, always looking for standardization opportunities. Develop understanding of various banking systems such as at Japan Head Office, regional and country local systems to provide solutions for specific project and lead such initiatives.

• Provide support to drive the implementation of regional technology programs to meet strategic or tactical objectives and focusing on standardization opportunities.

• Support the establishing and implementing of project management practices, templates, policies, tools to expand and mature the Program and Project Management capabilities of the IT APAC organization.

• Participate in key regional meetings and provide updates and align for programs and projects.

• Support program risk assessment to mitigate potential issues and track status and progress.

• Report to Sales Director
• Identify sales opportunities by identifying client's requirement
• Research and develop regional sales opportunities and plans
• Build and maintain good rapport with existing, potential clients, channel partners and working partners
• Present and prepare proposal/quotation to clients
• Present Monthly Sales Report
• Manage clients’ expectations and our services to achieve sales target
• Keep track of all sales opportunities and work with superior to ensure that the contracts are generated in a timely manner
• Check contracts and invoices to ensure information are accurate before sending to clients
• Achieve monthly sales target subjected to remuneration package
• Ad-hoc tasks allocated by Sales Director
• Preferably with Class 3 license
• Valid regional sales experience would be an advantage
• Travelling may be expected

About the role:

We are looking for an energetic, determined Business Development Manager who not only understands

what it takes to drive great relationships but wants to have a significant impact on our company and our

clients! The Business Development Manager is responsible for acquiring new clients within the Singapore

market and will report to the Singapore Country Manager/Head of Business Development Singapore.

Responsibilities:

• Generate sales forecast on Quarterly basis based on individual Sales Target of Revenue and GMV as well as develop sales strategies & plans. Keep update of Target with Management on weekly basis in order to be on track
• Develop plans to acquire new business through direct sales techniques with client
• Conduct daily research to identify new prospect across nationwide as to build continuous pipeline either through cold calling, market canvassing, referral from network
• Conduct daily cold call activities to engage interested clients for business meeting
• Identify key people in the industry that influence client buying decisions (consultants and technology partners) and work with them to generate leads and opportunities
• Effectively communicate the value proposition, company vision, product, and service capabilities to target clients.
• Manage end-to-end client relationships, including pitching, negotiation, contracting, billing/ invoicing, and payment collection and result tracking
• Attend trade shows and product launches as required.
• Update daily sales activities in TabSquare’s CRM database.

Requirements:

• A pure hunter roll position with great passion, enthusiasm, discipline and well time management criteria needed.
• Minimum 4 plus years of experience in Business Development and selling IT software solutions.
• Understanding of restaurant operations / pain points, opportunities and the entire ecosystem of F&B industry etc.industry, CRM, Inventory, Analytics software
• Strong connections with direct brands specifically within the F&B industry
• Proven track record of driving sales and achieving personal target
• Possess resilience and “Can Do” attitude in facing sales challenges and work differently with “Out of the box” mindset
• Able to work independently and seek support whenever necessary
• Excellent negotiation and presentation skills in strong verbal & written communication
• skills in English and Mandarin language(Added advantage)
• Critical thinking and problem-solving ability: synthesize findings from analysis and draw conclusions
• Willing to work for more in order to achieve own self and team target
• Willing to travel outstation when needed for customer prospecting
• Good knowledge of MS Office with advanced skills in Excel & Powerpoint

Your career at NTT DATA Business Solutions

Empowering You – to feel our passion for SAP / Analytic Solutions / ServiceNow

As NTT DATA Business Solutions, we are more than just a company. We are a team of innovative and passionate people who specialize in creating value-added SAP and Analytic solutions and guiding our customers on their journey to becoming intelligent businesses. We focus on SAP Consulting, SAP Development, Data Analytics, ServiceNow, Managed Cloud Services, Application Management Services (AMS) & Technology and beyond.

Our success is based on TOGETHERNESS, INNOVATION, TRUST, and SUSTAINABILITY – this is the heart of our corporate culture.

As part of the global NTT DATA Group, one of the top 10 IT service providers worldwide, we stand for our open and sustainable acting. More than 15,000 employees from 64 nations in over 30 countries show that diversity is integral to our DNA and that we live tolerance and respect every day.

People are the key to our success. We believe that every individual can make an important contribution and are therefore constantly on the lookout for talented people who can actively strengthen our team.

Are you ready to break new ground?

Responsibilities:

· The company is growing, and we are looking for a Business Manager that will be responsible for the development and implementation of Sales /Marketing strategies across the country. The purpose of the role is to sell the annual sales quota for the country with the right mix of licence, services IP and maintenance to deliver on the annual revenue and EBIT budget with the following key responsibilities:

· Financial Performance:

· Meet or exceed sales quota by region and revenue streams

· Increasing market share in existing markets and maximize new business development opportunities

· Meet or exceed cost management and operational performance as agreed in Sales budget through monitoring and controlling the Sales Team performance, taking responsibility for profit and loss including cost management of investment in Presales and Solutions to budget

· Deliver Sales revenue and profit forecasts that are accurate and on time

· Identify and implement actions to address any variances to budget

· Communicate regularly with the leadership on revenue performance

· Ensure the desired balance between licence sales and services sales is maintained

· Develop and implement sales strategies that ensure that balance align with business strategies

· Sales Excellence:

· Proactively participate and contribute to organizational development

· Work with peers to ensure sales and delivery teams work effectively together

· Deliver operational improvement plans that ensure delivery of strategy

· Build a consistent sales & marketing framework across all geographies, products and service offerings.

· Exploit the true value of a combined approach to brand building, lead generation and sales conversion

· Develop & execute Marketing Strategy to support & underpin annual business goals

· Set annual sales strategy in line with business goals

· Identify potential improvement areas in internal performance or solution offerings to market and where appropriate, recommend and manage the implementation strategy

· Identification and exploitation of target sectors

· Develop innovative approaches to support lead generation

· To work closely with the consulting business to ensure smooth delivery to customers and customer satisfaction

· Leadership:

· Support Consulting Manager(s) in the sales/uplift of general services that are delivered by consulting

· Implement a strong culture of discipline through effective hands-on operational management including half yearly performance reviews.

· Provide coaching, mentoring & training to direct reports to guide them with career planning & development

· Promote a professional environment of timely and open communication to ensure team members are aware of news & changes through regular information sharing meetings

· Demonstrate and uphold company values

· Partnership & Collaboration:

· Deliver sales by creating long term partnerships and to strengthen ongoing business relationships

· Work collaboratively within the NTTD Group to maximise opportunities

· Manage relationship with business partners and principal partners across the country

· Key Performance Measures (KPM)

· Customer Retention

· Customer Satisfaction

· Sales Quota

· EBIT

· Number of Leads

· Conversion Ratio

Requirement:

· 4 – 10 years’ sales experience (IT / Enterprise sales experience)

· Bachelor’s degree (or equivalent) in Information Technology or related field of study

· Effective Pipeline Management

· Maximizing customer value and customer satisfaction

• Track sales record of Analytics Solutions and SAP Enterprise and Cloud solution
• Track sales record of SAP Enterprise and Cloud solutions, Managed Services
• Must have knowledge of IT Services
• Proven track record of driving profitable revenue growth in applications sales
• Deep technology industry experience

· Excellent people and communication skills

· Developed & managed a geographically diverse team

· Developed & implemented internal processes & procedures

· Developed & maintained alliances & partnerships

· Previous senior leadership experience

· Sales & marketing skills

· Negotiation skills