Key Responsibilities:

• Oversee the preparation and analysis of financial statements, ensuring compliance with Singapore Financial Reporting Standards (SFRS).
• Manage the monthly, quarterly, and annual closing processes to ensure timely and accurate financial reporting.
• Develop, implement, and maintain financial plans, budgets, and forecasts to support business objectives.
• Monitor cash flow, working capital, and financial performance, providing recommendations for improvement.
• Lead the budgeting process and prepare detailed financial reports for management and stakeholders.
• Conduct variance analysis, identifying cost savings, financial risks, and growth opportunities.
• Ensure tax compliance and manage tax filings, liaising with external tax consultants when necessary.
• Maintain and enforce financial controls to protect company assets and ensure regulatory compliance.
• Supervise and develop the finance team, including providing guidance and performance reviews.
• Provide financial insights and recommendations to support strategic decision-making and business expansion.
• Prepare for and assist with internal and external audits, ensuring timely and accurate submissions.
• Support the CFO in strategic financial planning, including mergers, acquisitions, and investment activities.

Qualifications:

• Bachelor’s degree in Finance, Accounting, Business, or a related field (CPA, CFA, ACCA, or relevant certifications preferred).
• At least 5 years of experience in finance or accounting, with a focus on financial management.
• Strong knowledge of Singapore’s financial regulations, tax laws, and compliance requirements.
• Proficient in financial software (e.g., SAP, Oracle, Xero) and advanced Microsoft Excel skills.
• Excellent analytical, problem-solving, and organizational skills.
• Strong leadership and team management experience.
• Effective communication skills with the ability to present complex financial information to senior management and non-financial stakeholders.
• Fluent in written and spoken English and Chinese.

Job Description:

• Report to the head of finance department.
• Full sets of accounting duties.
• Review monthly accounts.
• Liaise with auditors on statutory audit matters; tax agents/tax authorities on tax submission and tax queries.
• Ensure accurate preparation of the monthly closing and financial reports.
• Responsible for the management reporting, budgeting, and forecasting process.
• Review and enhance the financial management and reporting process.

Job Requirement:

• Hold a bachelor degree in accountancy/ finance or equivalent.
• Minimum 10 years of relevant working experience.
• Good communication and interpersonal skills.
• Bilingual language will be an advantage as we need to oftenly and effectively communicate with overseas stakeholders.
• Have experiences in working in large scale projects.
• Work in site container office.
• 6 days work.

Our client is seeking a Programme Manager to develop and uphold project management standards, processes, and best practices, ensuring the effective execution of the programme. This includes planning a comprehensive engagement strategy, setting objectives, defining policies, and managing fund.

The role requires conducting in-depth analysis and collaborating with cross-functional teams to generate insights that inform the planning of work streams to achieve target outcomes. You should have the ability to identify interdependencies, foresee operational challenges across all aspects of the programme, and create strategic solutions to address them effectively.

Role and Responsibilities

• Expected to manage single facility set-up independently or to be part of team supporting other departments/ entities
• Overall programme manager for IT implementation
• Ensure overall programme delivery on time and on budget
• Provide oversight and governance on budget utilization (by each IT project teams)
• Update and report the progress of the programme at regular interval to management
• Liaise between building infrastructure and IT teams
  
  
• Work with various users, multiple project teams, external parties to ensure site and infrastructure readiness for deployment and verification
  
  
• Manage dependencies between IT projects and building development project
• Manage risk to ensure success of projects
• Manage variance order and status reporting to stakeholders

Requirements

• Degree in Computer Science, Computer Engineering or equivalent with 5 years or more working experience
• Effective Leadership, interpersonal and communication skills
• Strong analytical skills and ability to work independently.
• Strong domain knowledge of healthcare sector is an added advantage.
• Good knowledge of techniques for planning, monitoring and controlling programmes/projects
• The ability to find ways of solving or pre-empting problems

Only shortlisted candidates will be responded to, if you do not receive a response within 14 days, please accept this as a notification that you have not been shortlisted.

Morgan McKinley Pte Ltd

EA Licence No: 11C5502

EAP Registration No: R1876670

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Founded in 2017, Achievers Dream Learning Centre is a distinguished Science and Chemistry Specialist Tuition Centre that has empowered many students to excel in their academic pursuits. Beyond traditional theory lessons, our NEA-approved Chemistry Laboratory has transformed the learning experience, enriching the educational journey for countless students.

Job Opportunity:

Join our mission to provide Better Education as we expand our team and seek a dynamic Admin Support Assistant. This key role will involve managing administrative, operational, and sales-related responsibilities to ensure seamless enrolment processes and to deliver a pleasant customer service experience.

Key Responsibilities:

• Front Desk Operations: You will be the face of the Centre, greeting visitors and answering phone calls. You will handle administrative tasks such as registration of new students, managing walk-ins, and responding to inquiries from parents.
• Sales and Enrolment Management: Develop and implement strategies to attract new students and increase enrolment.Conduct outreach to potential students and their families through various channels, including phone calls and emails. Provide information about our tuition programs, courses, and schedules to interested parents. Guide parents through the enrolment process, including registration, payment, and scheduling.
• Centre Management: You will be responsible for ensuring the smooth running of daily operations at the Centre. This may involve organizing schedules, maintaining the Centre's cleanliness and orderliness, and ensuring that supplies are adequately stocked.
• Customer Relationship Management: Build strong relationships with parents and guardians by addressing their inquiries and concerns promptly and professionally. Serve as the primary point of contact for parents, providing ongoing support and assistance throughout their child's enrolment. Maintain accurate records of student enrolment, attendance, and payments using our database systems.
• Administrative Support: Assist with administrative tasks such as scheduling classes, managing student records, and preparing reports as needed. Coordinate with teaching staff to ensure smooth operation of classes and timely communication with parents regarding student progress. Handle general office duties, including answering phone calls, responding to emails, and maintaining a clean and organized workspace.
• Reporting: You will be responsible for keeping the Centre Manager informed of any issues or concerns that arise. You will also be expected to provide regular updates on the Centre's performance, including enrolment and attendance.
• Collaboration: You will be workin closely with the Teaching & Curriculum Team to ensure that students receive the best possible education and support. You will be expected to communicate effectively with team members and contribute to a positive, collaborative work environment.

Our Team Culture Code:

At Achievers Dream Learning Centre, we pride ourselves on a vibrant and dynamic workforce. Our team is a dynamic mix of individuals from various backgrounds and corners of the globe. We are committed to fostering a culture of support, trust, and inclusivity, regardless of where our team members are in their life journey.

We believe that life is not just about work—while we solve problems together, we also celebrate personal and professional milestones and enjoy having fun as a team. One of our favourite team traditions is sharing a meal together, complete with a cup of bubble tea in hand. It’s our way of coming together, enjoying good food, and making the most of our day. After all, with food in our bellies and a smile on our faces, we're ready to tackle any challenge and conquer the day!

We abhor office politics and drama, and we do not tolerate disrespectful behaviour towards anyone. We are committed to maintaining a safe and respectful work environment for our staff. This includes protecting our team from any verbal abuse or inappropriate behaviour from parents.

We find delight in team members who bring a collaborative spirit, a problem-solving mindset, and a passion for learning. A pleasant demeanour and an open attitude to learning are essential for building strong, long-term working relationships.

Requirements:

• Diploma or Bachelor's degree in Business Administration, Education, or related field.
• Proven experience in sales, enrolment management or administrative roles, preferably in the education sector.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks effectively.
• Excellent communication and interpersonal skills, with a customer-centric approach.
• Proficiency in MS Office and enrolment management software.
• Ability to work independently and collaboratively in a fast-paced environment.

Work locations and timings

• You will be required to travel between our various outlets (Bukit Timah, Lorong Chuan, Kembangan) based on roster schedule and commit to the work schedule of 3 weekdays and 2 weekends.

Join us and be part of a team dedicated to shaping the future of education. If you are passionate about making a difference and possess the required qualifications and experience, we invite you to apply for the

Enrolment Specialist position today!

To apply, please submit your updated resume and a cover letter highlighting your relevant experience and why you are the ideal candidate for this role.

We look forward to welcoming you to our team!

Job Description

We are recruiting for a Portfolio Manager role for a new launch next year. The new fund invests in private equity companies primarily in South East Asia, mainly focus in pharmaceutical industry.

The Portfolio Manager will take the leading role in conducting strategy and market research, developing investment recommendations, negotiating terms and executing fund investments. Also, this role will be responsible for periodic communication with external investors and marketing/fundraising activities.

Given the nature of the strategies covered, the role requires a strong analytical background. A familiarity with investment structuring and derivative instruments is a plus. It is essential that candidates possess the ability to develop and test investment opportunities, as well as engage constructively with our external partners and internal stakeholders. Considering it is a senior position, the candidate must possess a sense of ownership, with well-rounded skills from fund investment, operation, investor relation etc.

Role-Specific Accountabilities

• Portfolio management skill is a must
• Conduct the day-to-day monitoring and analysis of existing external managers (including building robust and flexible tools to support the process)
• Evaluate key exposures and risk factors of investments
• Research and formulate views on hedge fund strategies and their performance during various macroeconomic regimes
• Lead the discussion in the team’s weekly research meetings, investment and strategy recommendation meetings and contribute to the investment decision making process
• Work on research projects related both to micro position level analysis as well as macro top-down portfolio strategy and construction
• Communicate with existing investors on regular basis, participate in fund raising event and liaise with various counterparties for first handed industry dynamics

Qualifications

• Preference for candidates with investment experience particularly in the pharmaceutical industry and degrees in Economics, Business or Commerce, and Finance. A Master’s degree would be advantageous.
• Previous portfolio management experience is preferred
• Strong research and analytical skills
• Relationship management experience
• Solid, demonstrated communication skills (oral and written), as well as strong presentation skills
• Ability to meet deadlines and work well under pressure
• Professionalism and integrity
• Flexibility, adaptability, initiative and creativity
• Team player who enjoys a high performance culture
• Willingness to travel
• Candidates must exhibit conduct consistent with our guiding principles of integrity, partnership and high performance

What impact will you make?

At Deloitte, we offer a unique career experience to inspire and empower talents like you to make an impact that matters for our clients, people and community. Whatever your aspirations, Deloitte offers you a highly inclusive, collaborative workplace and unrivalled opportunities to realise your full potential. We are always looking for people with relentless energy to push themselves further, and to find new avenues and unique ways to reach our shared goals.

So what are you waiting for? Join the winning team now.

Work you will do

Deloitte is looking for highly motivated and dynamic individuals to add talent to our team of Audit Professionals.

The incumbent will work with a team of audit professionals in the Audit or Financial Services Industry (FSI), providing audit services to a portfolio of diversified clients comprising publicly listed companies, MNCs, local conglomerates and financial institutions (including banking, insurance and securities). The successful candidate can also look forward to other projects such as initial public offerings related work, due diligence and special investigations work.

Your role as a leader

At Deloitte, we believe in empowering our people to be leaders at all levels. We expect our people to embrace and live our purpose and shared values, challenging themselves everyday to identify issues that are most important to our clients, our people and the communities, and to make an impact that matters. In addition to living our purpose, Managers across our organisation are expected to:

• Understand the goals of our clients and Deloitte, and align our people to these objectives by setting clear priorities and direction.
• Influence clients, teams, and individuals positively. Lead by example and provide equal opportunity for our people to grow, develop and succeed.
• Establish a positive relationship with senior stakeholders.
• Deliver exceptional client service. Maximise results and drive high performance from our people while fostering collaboration across businesses and geographies.
• Manage diverse teams within a highly inclusive team culture where people are respected and valued for their contributions.
• Develop high-performing teams through challenging and meaningful opportunities and recognise them for the impact that they make.

Requirements:

The position calls for candidates with an accounting degree/professional qualification. Managers should have at least 6 years of relevant audit experience in a professional practice. The level of appointment will commensurate with the experience level.

Job Description:

• Prepare and analyze cost comparison
• Obtaining quotations, liaising and negotiate with sub-contractors and suppliers
• Responsible for measuring quantities and taking off
• Prepare Variation Orders, claims, final accounts, settlement and sub-contractor payments
• All other contracts management related job

Job Requirements:

• Degree / Diploma in Building or its equivalent
• 10 years and above experience as deputy contracts/contracts manager in main-con companies
• Proven ability in contract negotiation, contract administration & variation orders
• Able to work independently, be meticulous, analytical with excellent problem-solving skills, proactive, a good team player & able to meet tight deadlines

Job Description: General Manager for LX CONSTRUCTION PTE LTD

Position: General Manager
Industry: Construction
Location: Client Sites
Reports To: CEO/Managing Director

Job Summary:

The General Manager (GM) for a construction company oversees all aspects of operations, management, and development of construction projects. The GM ensures the company’s projects are completed on time, within budget, and to the highest quality standards. This role requires strategic leadership, exceptional organizational skills, and the ability to work effectively with clients, contractors, and staff. The GM will also drive business growth, manage financials, and maintain relationships with key stakeholders.

Key Responsibilities:

1. Leadership & Management:Lead, manage, and motivate the project management team, including project managers, engineers, supervisors, and support staff.
   Provide strategic direction for the company’s growth and ensure projects align with the company’s mission and objectives.
   Manage day-to-day operations and coordinate between different departments such as procurement, design, construction, and administration.
   
2. Project Oversight & Execution:Oversee the execution of construction projects, ensuring they are completed on time, within budget, and in accordance with quality standards.
   Review project plans, designs, schedules, and budgets to ensure alignment with client needs and company capabilities.
   Monitor progress and resolve any issues or delays that may arise during the project lifecycle.
   
3. Financial Management:Develop and manage project budgets, ensuring effective cost control and profitability.
   Oversee financial performance, including cost estimation, budgeting, and tracking expenses.
   Prepare financial reports for senior management and stakeholders, including forecasts and variance analysis.
   
4. Client & Stakeholder Relations:Build and maintain strong relationships with clients, subcontractors, suppliers, and regulatory agencies.
   Represent the company in meetings with clients, consultants, and contractors to discuss project specifications, timelines, and budgets.
   Ensure customer satisfaction through regular communication, updates, and handling any complaints or concerns.
   
5. Compliance & Safety:Ensure all construction activities comply with safety regulations, building codes, and environmental laws.
   Develop and enforce safety protocols to ensure a safe working environment for all employees and contractors.
   Ensure the company adheres to quality standards and regulatory requirements for all projects.
   
6. Business Development & Growth:Identify new business opportunities and lead efforts to expand the company’s project portfolio.
   Work with the marketing team to identify and bid on new projects.
   Oversee the negotiation of contracts and agreements with clients and subcontractors.
   
7. Team Development & HR:Lead recruitment, training, and development programs to ensure the company has skilled personnel to execute projects successfully.
   Foster a positive work environment that promotes collaboration, accountability, and continuous improvement.
   

Key Requirements:

1. Education & Experience:Bachelor’s degree in Civil Engineering, Construction Management, Architecture, or related field (Master’s degree preferred).
   Minimum 10 years of experience in the construction industry, with at least 5 years in a senior leadership role such as Project Manager, Operations Manager, or similar.
   Strong background in managing large-scale construction projects, including budgeting, procurement, scheduling, and resource management.
   
2. Skills & Competencies:Exceptional leadership and people management skills.
   Strong knowledge of construction processes, building codes, safety regulations, and quality assurance procedures.
   Proficiency in project management software (e.g., MS Project, Procore, Primavera).
   Excellent communication, negotiation, and interpersonal skills.
   Strong problem-solving and decision-making abilities.
   Financial acumen with the ability to manage and control project budgets.
   Ability to work under pressure and handle multiple projects simultaneously.
   
3. Certifications:Project Management Professional (PMP) or other relevant construction certifications (e.g., LEED, Six Sigma, etc.) preferred.
   Health and Safety Certifications (OSHA, etc.) would be advantageous.
   
4. Personal Attributes:Strong business acumen and a forward-thinking approach.
   Ability to build and maintain strong relationships with clients, stakeholders, and team members.
   High level of integrity, professionalism, and accountability.
   Strong negotiation skills and the ability to resolve conflicts effectively.
   

Working Conditions:

• Full-time position, with occasional travel to project sites.
• Ability to work long hours, including evenings and weekends, depending on project deadlines and requirements.
• Office-based, but frequent on-site presence is required.

Job Responsibilities

• As a Vessel Manager, you will assume full responsibility for safe operation of a Fleet of vessels assigned to you.
• Besides day to day close monitoring of vessels, you will be required to supervise dry-dockings and repairs, carry out vessel inspections, conduct technical investigations, ensure certification and documentation of vessels under your charge are up to date and meet international safety standards.
• You will also judiciously manage budgets allocated to vessels and produce regular reports.

Job Requirements:

• Minimum 10 years sailing experience.
• Minimum 1 years sailing experience as Chief Engineer.
• You should be professionally sound, highly motivated & a good team player.
• Good leadership qualities & strong commitment to safety/compliance procedures are essentially needed in our organization.

SUMMARY / OBJECTIVE:

This position is required to develop the Kajima Overseas Asia (hereinafter “KOA”) Group’s marketing plan and its action plan, which would be the basis of the Group’s business planning and implement them to daily operations in order to achieve the annual goals for new sales.

The General Manager / Business Development needs also to manage and oversee all marketing and business development activities in cooperation with the KOA Group companies by utilizing Kajima Group internal resources and external relationships.

REPORTING to: Managing Director of Kajima Overseas Asia Pte Ltd. (“KOA”)

DUTIES and RESPONSIBILITIES:

· Supervise and manage the marketing activities of the KOA Group which is covering the region: Singapore, Vietnam, Malaysia, Thailand, Indonesia, Philippines, India and Myanmar.

· Develop and implement strategic sales plans to achieve KOA Group’s objectives and sales targets.

· Lead, motivate, support, and manage the sales team of KOA Group companies, providing guidance, coaching, and performance feedback to ensure high levels of productivity and effectiveness.

· Establish and maintain strong relationships with clients, architects, engineers, clients’ representatives and so forth to drive business growth and maximize sales opportunities.

· Develop retention strategies for clients, architects, engineers, clients’ representatives and so forth.

· Analyze competitors’ trends, and client feedback to identify opportunities for acquisition and improvement.

· Collaborate with other departments such as the Building Construction Department of KOA, the KOA Group companies and the Kajima Development Group to align sales strategies with overall business objectives.

· Collaborate with Kajima Corporation in Japan and its other subsidiaries in USA, Europe, Australia, China and Taiwan to expand the business of the Kajima Corporation Group.

· Develop and monitor sales performance metrics based on key performance indicators (KPIs) to track progress and identify areas for improvement for the KOA Group companies.

· Oversee the sales pipeline, ensuring timely follow-up on leads and opportunities to drive sales conversions.

· Represent the KOA Group at meetings, conferences, conventions, trade shows, and networking functions to promote the brand and establish partnerships.

· Meet with prospective, existing clients, and other key individuals, companies, organizations related to specific projects.

· Develop and implement a brand strategy to enhance the KOA Group's value and competitive advantage.

· Responsible for personnel composition of KOA Business Development Group and its personnel matters.

· Responsible for carrying out regular and irregular reporting duties related to marketing and business development of the KOA Group.

QUALIFICATIONS/SPECIAL SKILLS:

· University bachelor’s degree or higher degree of Commerce, Economics, Law or Business Administration

· License of Real Estate Brokers or equivalent certification

· Basic knowledge of construction accounting

· At least 15 years of experience in the business development and marketing areas of construction or real estate business

· Proficient in Microsoft Office and other general software

· Japanese skill: at Japanese Language Proficiency Test (JLPT) Level 1 or equivalent level

OTHERS:

· Business Trips are required: Vietnam, Malaysia, Thailand, Indonesia, Philippines, India, Myanmar or other countries where MD of KOA requested

• Team Management: Lead, train, and motivate the sales team to achieve targets.
• Sales Strategy: Develop and implement sales strategies to meet business goals.
• Customer Relationships: Build and maintain relationships with key clients and customers.
• Performance Monitoring: Track sales metrics, analyze performance, and adjust strategies as needed.
• Budget Management: Oversee sales budgets and ensure cost-effective operations.
• Market Analysis: Analyze market trends and competitor activities to identify opportunities.
• Reporting: Provide regular sales reports and forecasts to senior management.

Duration: 12 months

Location: PLQ

Working hours: Mon - Fri (9am - 6pm)

Job Purpose

To facilitate policyholders’, distribution representatives’ and business partners’ email queries on our product and services which will contribute to the overall positive customer experience with the company.

Responsibilities

• Ensure the enquiries and requests received through emails/mails/fax are responded within the expected turnaround time;
• Manage and resolve policyholders’, distribution representatives’ and business partners’ issues related to insurance matters;
• Assess and manage appeals, feedbacks and minor complaints from all channel of distribution
• Provide excellent customer service experience; and
• Manage ad-hoc assignments/tasks delegated by the Section Head, when required.
• Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.
• Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.
• Highlights any potential concerns /risks and proactively shares best risk management practices.

Requirements

• ‘A’ Levels and preferably possessed professional certification in Insurance (i.e. M9, M5 and CHI);
• 3 years’ experience in customer servicing role (Life Insurance) - Preferred & not a MUST have

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

https://go.persolkelly.com/job/apply/2498

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)

5 days, 8.30am- 5pm

Address: 31 Jurong Port Road, Jurong Logistics Hub 619115

Salary: $2500 -$3000

Company background:

HQ in Europe, company is a pioneer and a global leader in the international moving industry.

Purpose of job:

• To represent the company to the company’s corporate accounts.
• To provide the highest possible level of customer service.
• To manage the relationship between the company and the company’s corporate accounts: getting and keeping contact, following up the files, keeping a sales back-up
• Provide HR support

Job scope:

• Answer to phone enquiries / web enquiries
• To take down client’s removal details
• To set up survey appointments for sales department
• To take client’s requirements from the survey report & any other information source into account and formalize them in a quote for removal
• To ensure with the clients and the Operational Manager that the administrative file (export documentation) is duly filled and complete
• To promptly follow up on requests from direct client / branch / agents
• To prepare physical file, put in all necessary documents then pass to traffic department
• To tally details on system and physical document
• To update our internal excel sheets accordingly
• Ad-hoc task

Requirements:

• At least 1-2 years relevant experience in logistics / relocation industry

Quah Siying (Jeslyn) R1982418

The Supreme HR Advisory Pte Ltd 14C7279

Immediate till 31 August 2025

5 days work week across Monday to Sunday

Up to 44 hours per week (8/30am - 6pm / 12.30pm - 9.30pm)

• Support Project Manager in attaining holistic objectives of the assigned surveys.

• Lead a team of Survey Officers to achieve service levels for assigned surveys within timeline.

• Ensuring the team attains their daily Key Performance Indicators (KPIs).

• To be the subject matter expert for assigned surveys.

• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues if needed.

• Ensure survey data are accurately keyed into the system via audits.

• Handle escalations/complaints cases via service recovery calls.

• Assist Quality Service Manager in escalations/complaints via incident reporting, findings, and future

preventive measures.

• Conduct field visits with junior team members for survey collection.

• Conduct call audits to ensure compliance to call scripts, professionalism, and service excellence.

• Continuous improvement in standards and quality of the team via coaching efforts.

• Goals setting and conducting year-end appraisals.

Requirements:

• Minimum Diploma or equivalent.

• Equipped with work experience in survey operations, sales, or customer service role.

• Possessed at least 2-3 years’ experience in supervisory position.

• Those without the academic qualifications will be considered with relevant work experience.

• Applicants with call center background, direct sales and customer fronting will be advantageous.

• Able to handle escalations and complaints proficiently to de-escalate these cases.

• Proficient in Microsoft Excel, PowerPoint, Word. and internet usage.

• Able to communicate effectively with internal and external stakeholders.

• Selected applicants are required to complete a training course and passed the assessment test before

being deployed to operations.

• Only Singaporeans may apply.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10247

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Customer Service & Logistics Specialist

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Responsible in ensuring customer satisfaction through effective management of the customer order processing function. Accountable for timely response to Customer/Customer Development/Sales team’s inquiries and resolving Order to Cash (OTC) process issues. Plan, co-ordinate and control the activities of the customer service team. To maintain and enhance customer relationships and in order to meet the organizational and operational objectives.

Duties and Responsibilities:

• Ensuring the day-to-day order management activities are executed flawlessly and timely.
• Works closely with Commercial partners to measure customer satisfaction relating to ordering process and delivery management.
• Responding to customer queries in a timely and accurate way, via phone, email or chat
• Build sustainable relationships of trust through open and interactive communication
• Order management inclusive the following:

o Processing of orders, consignment fill up, billing and returns

o Product recall handling – collection & replacement

o Generate backorder report

o Generate sales order report

• Consignment Inventory Management
• Project Management
• Participates Customer’s supply chain related meeting / review
• Actively notify management on the changing needs and recommends process changes to accommodate customer requirements.
• Responds to and resolves complex customer complaints.
• Work with 3PL/4PL to ensure service and order deliver on time to customers and collaborate on specific projects or initiatives to support business growth or process improvements
• Ensure Customer Service activities are aligned with the total Supply Chain strategies
• Participate actively in alignment and adherent to business objectives, policies and procedures
• Undertake any other duties or responsibilities deemed necessary for the advancement

Qualification:

• Degree Holder preferably in Business Management, Economics, International Studies, with minimum 1 year of Customer Service/ Supply Chain/ Order Fulfilment experience
• Experience in Healthcare sector is a plus
• SAP System knowledge, especially in “Order To Cash” process
• Basic Understanding of EDI or VMR or Order Management Process
• Basic Understanding of Return & Rejection Process
• Strong in Analytical Skill, Problem Solving and PC Literate
• Understanding of basic business finance
• Strong leadership and decision making skills
• Demonstrated ability to handle multiple tasks
• Ability to adapt to an ever- changing supply chain environment and organization development driven.
• Willing to work on Public Holiday / Extra Working Hours. Off-in-lieu/ Time-off will be compensated
• Strong application and knowledge of MS Excel, Words and PowerPoint

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

About the Company

Intralinks is a leading, global technology provider of inter-enterprise content management and collaboration solutions. Through innovative Software-as-a-Service solutions, Intralinks solutions are designed to enable the exchange, control, and management of information between organizations securely and compliantly when working through the firewall. More than 2 million professionals at 800 of the Fortune 1000 companies depend on Intralinks' expertise. Intralinks has more than 15 years of experience with a track record of enabling business collaborations and high-stakes transactions valued at more than $19 trillion. Intralinks is a trusted provider of easy-to-use, enterprise strength, cloud-based collaboration solutions. Intralinks is headquartered in the USA and operates more than twenty offices on four continents

About the Role

Customer Success is vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our services and continue to purchase on a recurring basis. As such, we need an executive to own driving success for our APAC customers. This role includes responsibilities for Customer Success activities (on-boarding, adoption, advocacy, retention) and outcomes (e.g., renewals, up-sell).

Responsibilities

• Client Relationship Management: Serve as the primary point of contact for key clients in the APAC region, building and maintaining strong, long-term relationships. Understand clients' business objectives, challenges, and expectations.
• Client Onboarding and Adoption: Lead the onboarding process for new clients, ensuring a smooth transition and implementation of services.
• Customer Success Planning: Develop and implement customer success strategies to drive client engagement, retention, and loyalty. Define success metrics, KPIs, and benchmarks to measure and track client satisfaction, usage, and outcomes.
• Client Advocacy and Feedback: Act as a client advocate within the organization, representing the voice of the customer. Solicit and gather client feedback, testimonials, and case studies to showcase success stories and drive business growth.
• Team Leadership and Development: Lead World-class Customer Success Team in the APAC region. Attract and retain high potential individual contributors into team. Foster collaboration within team and across the organization. Provide guidance, coaching, and support to help team members. Encourage continuous learning within team.
• Performance Monitoring and Reporting: Monitor and analyze key performance metrics related to customer success, including client retention rates, satisfaction scores, and revenue growth. Prepare regular reports, dashboards, and presentations for internal stakeholders and executive leadership.
• Cross-functional Collaboration: Collaborate with internal teams such as sales, technical operations, and product management to ensure alignment of customer success initiatives with overall business objectives.

Qualifications

• Experience: 7+ years experience in years of customer success experience working in B2B SaaS Environments.
• Management Experience: 5+ years of management experience as a customer success team manager or leader.
• Ability to manage influence through persuasion, negotiation, and consensus building.
• Strong empathy for customers and passion for revenue and growth.
• Analytical and process-oriented mindset.
• Enthusiastic and creative leader with the ability to inspire others.
• Excellent English communication and presentation skills.
• Travel: Willingness to travel up to 10% of the time across the APAC region.
• Relevant Bachelor’s degree.

Responsibilities:

• Understand and accurately convey the school's Vision, Mission, and Core Values (VMC) to prospective parents and students.
• Provide detailed information about the school's programs, curriculum, and extracurricular activities.
• Guide prospective students and their families through the admissions process, ensuring a smooth and positive experience.
• Develop and implement effective sales strategies to achieve enrollment targets set by the school.
• Conduct tours of the school campus, highlighting key features and benefits.
• Follow up with prospective families to address their questions and concerns.
• Maintain accurate records of all admissions activities and communications.
• Collaborate with the marketing team to develop promotional materials and campaigns.
• Participate in school events, open houses, and information sessions to promote the school.
• Meet and exceed individual and team enrollment goals.

Requirements:

• Diploma in Marketing, Business Administration, Education, or a related field.
• Proven experience in sales or a target-driven environment, preferably in the education sector.
• Excellent communication and interpersonal skills.
• Ability to work independently and as part of a team.
• Highly organized with strong attention to detail.

Customer Service Associate

Salary: $2000 - $2500

Working Hours: 8.15am - 5.15pm (Mon to Fri), 8.15am - 1.15pm (Sat)

Location: Pioneer

Job Scope:

• Process orders through various channels permitted by company, efficiently and timely.
• Must be able to enter a high volume of orders while maintaining accuracy for areas in pricing, quantity, and products.
• Data entry in several different programs used by the business.
• Good co-ordination with sales and operation team.
• Handles customer inquiries and complaints, resolving or escalating difficulties as required.
• Proper judgement must be exercised when dealing with order discrepancy to ensure complete customer satisfaction.
• Responsible for resolving issues related to incomplete or inaccurate orders and assisting team members as needed.

Requirements:

• Detail Oriented
• Able to meet within deadline
• Experienced in Microsoft Office

Company Name: Talent Recruitment Pte Ltd

EA License No: 24C2338

EA Personnel Name: Loke Sai Lye (Loke)

EA Personnel No: R24123366

Email: [email protected]

Contact Number: 8805 9869

Job Title: Customer Service Coordinator (ID6013)
Location: Ubi
Working Hours: Mon-Fri 9am -6pm
Basic Salary: $2000 - $3000

Job Responsibilities:
• Generate leads through various channels (online, networking, referrals) and actively seek new business opportunities.
• Assist the sales team with information, quotations, and coordinating the sales process from inquiry to order placement.
• Create and send invoices, follow up on overdue payments, and coordinate with finance on payment collections.
• Negotiate terms and conditions with clients to secure deals and contracts.
• Respond to customer inquiries, address concerns, and resolve issues promptly.
• Build and maintain strong relationships with existing clients and collaborate with other departments to improve customer experience.
• Provide feedback for product/service development based on customer needs and market demands.
• Maintain organized records of customer interactions, sales transactions, and payments.
• Generate reports on sales performance, customer satisfaction, and outstanding payments.

Job Requirements:
• Minimum Diploma or Bachelor's degree in Business, Marketing, or a related field.
• 2-5 years of experience in sales and customer service, preferably in the printing industry.
• Bilingual in English and Mandarin (to handle queries and communicate effectively with our Mandarin speaking clients)

Benefits : AWS, Medical Card, Group Commission

COMPANY DESCRIPTION

Company Overview

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

Job Role & Responsibilities

• Act as first point of contact for visitors and managing the front desk area
• Meet and greet parents and students, attend to visitors and external vendors
• Perform general administrative duties and data entries to support the school operations
• Attend to phone calls and provide appropriate information on general enquiries relating to the school, school fees and programs
• Support inventory management, sale and purchase of school resources
• Assist in the management of student information and school information sharing
• Conduct health check for students and assist them to classrooms when they are late
• As and when required, assist with assigned tasks as required

• Minimum qualification of a Diploma with 2 years working experience
• Proficient in Microsoft Office and IT savvy
• Good communication and interpersonal skills
• Able to multi-task and work independently
• Cooperative, positive, resilient and respectful attitude towards all community members

Temp Customer Service, $16/hr, CBD area, START ASAP !

• CBD area
• 5 days per week (4 weekday and 1 weekend)
• START ASAP
• 1 year contract
• 4 working hours per days (10:30am to 2:30pm/ 9am to 1pm)

Job description:

• · Respond to customer inquiries via phone, email, or chat promptly and courteously.
• · Resolve customer complaints and issues effectively, escalating when necessary.
• · Process orders, returns, and exchanges accurately.
• · Provide detailed information about products, services, and company policies.
• · Collaborate with internal teams (e.g., Sales, Operations)

Requirements:

• Minimum of Diploma holder qualification with 1-2 years of experience in customer service, preferably in the Banking industry.
• Demonstrates a customer-focused mindset, with strong listening, comprehension, and responsiveness to customer needs.

Interested applicants, kindly WhatsApp to 87511349 and email your updated resume to [email protected] and we regret that only shortlisted candidates will be notified

Yvonne Chai Cheng Man

Reg No: R23115356

EA License: 23C2060

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Our client a global leader in the recycling and commodities trading industry They are now looking to hire a Senior Customer Service Specialist to join their growing team.

Responsibilities:

• You will be responsible to manage a full set of Import/Export, Letter of Credit, and banking documents.
• To resolve problems, make informed decisions and manage the customer wisely to achieve maximum results independently.
• Prepare an accurate and complete range of shipping documents, including Invoice.
• Review all documents to ensure compliance with Sales terms, L/C terms, and customer requirements.
• Follow up on deposit/LC issuance to ensure required payments are received before shipment.
• Serve as the initial point of contact for managing complaints and handling claims.

Requirements:

• Minimum Diploma and above
• Preferrable with LC knowledge
• At least 3-5 years working experience in Customer Service and managing shipping documentation
• Able to work independently and work within tight deadline

If you are interested in this role, please click on Apply Now

Please note that only shortlisted candidates will be contacted, thank you.

Eng Ai Wen, Ivan

EA License Number: 23C2060

Registration ID is R1222887

Disclaimer: The company is committed to ensuring the privacy and security of your information. By submitting this form, you consent to the collection, processing, and retention of the information you provide. The data collected (which may include your contact details, educational background, work experience and skills) will be used solely for the purpose of evaluating your qualifications for the position you're applying for. Your data will be stored securely and retained for the duration necessary to fulfill our hiring process. If you are not selected for the position, your data will be kept on file for a limited period in case future opportunities arise. You have the right to access, correct, or delete your data at any time by contacting us at Quess Singapore | A Leading Staffing Services Provider in Singapore (quesscorp.sg)

Duration: 12 months contract

Working hours: Mon - Fri (Office hours)

Location: Outram Park MRT

Responsibilities

• To ensure the provision of prompt and accurate clarifications to customer queries.
• To ensure that feedback and complaints are followed-up appropriately.
• To ensure 90% of the applications are processed within five working days.
• To ensure that only applicants, who fulfil the relevant criteria, are considered for licences.
• To ensure that all queries are replied within five working days.
• To ensure that all records can be retrieved quickly upon request; and
• Make outgoing calls in reply or in response to callers who leave their numbers and request that operators call them back.
• The job holder is required to possess sound knowledge of the legislations, doctrines, policies and guidelines relevant to the licensing regimes. The job holder also has to keep updated of any changes to the legislations, doctrines, policies and guidelines to ensure that no licence applications are wrongly approved or rejected.
• The job holder is responsible for managing customers’ queries and feedback.
• The job holder has to scrutinise the results of the various screening records in deciding on the recommendations on whether to approve or reject the licence applications.
• The job holder has to analyse the applications and documents submitted to make recommendations to the relevant supervisor to approve or reject the licence applications.
• Any other ad hoc duties assigned.

Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • Reg No: R23117066 (CHEW KIA ZHENG)