• Clarke Quay
• 1 year renewable
• Monday - Friday, 8.30am - 6.00pm
• Quality team
• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job & Responsibilities:

• Coordinate with clients and internally for audit scheduling and other related matters
• Preparation & compilations of the relevant documentation/reports, ensure all paperwork, system, and filing is completed on time and accurately
• Assist in submitting documents to the relevant departments or companies
• Generate invoices, monitoring reports and customer follow up etc as per required deadline
• Attend to clients’ inquiries and ensure all requests and issue are resolved.
• Provide administrative support to the sales and operation team
• Attend, respond and monitor daily telephone and email enquiries
• Other ad-hoc duties as assigned

Requirements:

• Min GCE O Level / Nitec in any studies or above
• Strong attention to detail and meticulousness
• Strong organizational skills
• Good communication skills
• Ability to work independently & autonomously
• Proficiency in Microsoft Office application
• Fresh graduates are welcome to apply

About Us:

CleanCrew is an innovative on-demand laundry platform designed to provide premium laundry care with a quick turnaround of 48 hours. We aim to simplify laundry services for individuals and businesses while maintaining exceptional quality and customer satisfaction. Join our team and be part of a fast-growing startup that values creativity, efficiency, and customer-first solutions.

Role Overview:

We are seeking a proactive and detail-oriented Operations and Customer Servicing Intern to support the daily operations and ensure a seamless customer experience. This role is ideal for someone who thrives in a fast-paced environment, enjoys problem-solving, and is eager to learn about operational logistics and customer relationship management.

Responsibilities:

1. Customer Servicing:

• Respond to and manage customer queries and orders via WhatsApp Business in a timely and professional manner.
• Build strong customer relationships through effective communication and problem-solving.
  

2. Operational Management:

• Plan, track, manage, and coordinate daily delivery routes and the movement of orders across locations to ensure prompt delivery.
• Record daily customer orders and oversee the end-to-end process, including payment collection and order scheduling
• Handle ad-hoc tasks to meet daily operational and logistical needs.
  

3. Strategy and Reporting:

• Prepare necessary data and financial reports (e.g., End-of-Month tracking reports) to support business operations.
• Develop and implement strategies to enhance customer servicing channels and improve efficiency over time.

Requirements:

• Strong communication and interpersonal skills.
• Excellent organisational and time-management abilities.
• Proficiency in Microsoft Excel, Google Sheets, or similar tools.
• Ability to adapt to a fast-paced environment and handle multiple tasks simultaneously.
• Attention to detail and a problem-solving mindset.
• Prior experience in customer service, logistics, or operations (preferred but not mandatory).

What You’ll Gain:

• Hands-on, on-the-ground experience in operational logistics and customer service management.
• Opportunities to strategise and implement efficiency improvements in a startup environment.
• Exposure to the inner workings of a tech-enabled, on-demand service platform.
• Mentorship and guidance from experienced professionals.

Key Performance Indicators (KPIs):

• Average response time to customer queries
• Customer satisfaction levels
• Successful, on-time delivery rate for all orders - commercial and personal
• Accuracy and timeliness of data and financial reporting

How to Apply:

If you are excited about this opportunity, please send your resume and a brief cover letter to [email address]. Let us know why you are the perfect fit for this role and how you can contribute to CleanCrew's success.

Join us in transforming the laundry industry with innovation and excellent service!

• Handle mailbox survey submissions, feedback, and requests from survey respondents within stipulated turnaround time.
• Ensure consistent and detail cases notes updated in system after each liaison with respondents.
• Responsible for inter-department liaison for correct assignment of respondents to the parties responsible.
• Ensure prompt follow-up for survey cases under pending status.
• Provides accurate daily report on mailboxes activities for the day to relevant stakeholders.
• Ensuring all potential/actual complains are acted upon within stipulate timeline.

Requirements:

• Singaporean
• At least Diploma or above
• At least 2 years of relevant customer service and emailing experience

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job/apply/5789

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Our Client is a key provider of energy solutions and multi-utilities

Duration: 12 months extendable/convertible

Working Location: Somerset (walking distance from MRT)

Working hours: 08.30am – 6.00pm (Monday to Friday)

Job Duties

· Adept at growing our Residential and Small Commercial segments through the acquisition of new prospects and retention of existing customers alike

· Versatile in selling our Residential and Small Commercial solutions over various channels including hotline, online or even in person

· Supporting the team for account servicing matters will also be required from time to time (e.g. peak periods)

· Support the ongoing development of new/ digital initiatives as the company embraces new technologies to keep up with an evolving market

· Supporting the company's other activities in line with its overall vision as a leading electricity retailer in Singapore

Requirements:

· Diploma/ Degree in related field(s) is an advantage

· Entry level are welcome to apply

· Strong interpersonal skills to work effectively with various stakeholders, both within and outside our company

· Excellent communication skills - able to write, present and correspond effectively with any stakeholder(s) as required

· Prior experience or knowledge in relevant industries is an advantage

· Adequate proficiency in MS Office

· Experience with CRM, ERP or other relevant enterprise software/ solutions are a plus

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://sg.go.persolkelly.com/job/apply/10512

Contact number: 8189 1194

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tac and the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries.

PERSOLKELLY Singapore Pte Ltd • UEN No. 200007268E• EA License No. 01C4394• Reg. • R1981246 • Bertram Lee Kian Hui

• Conduct interviews with selected members of public
• Handle all enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor
Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week.
Location: Novena / Chinatown

Contract: Immediate - December 2025

Requirements:
• Singaporean

• Comfortable with field visits

• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Position: Recruitment Consultant (Job ID: 17133)

• 5min full sheltered walk from Raffles Place MRT
• Hybrid work arrangement
• Basic + Comms + AWS
• Attractive AL benefits

Job Description:

• Develop and maintain good relationship with new / existing clients and provide full recruitment support
• Identifying new business opportunities and ensure repeated assignments from current clients
• Understanding clients’ business and identifying their recruitment needs
• Source, short-list and select suitable candidates via networking, social media, advertising and referrals
• Conduct interviews with candidates and assess their suitability based on client's requirement and needs
• Create profiling of the suitable candidates to be proposed to the engaged clients for consideration
• Provide professional advice to clients and candidates to manage the expectation
• Coordination of interviews arrangement between clients and candidates
• Conduct reference check on candidates on behalf of clients
• Coordinate and negotiate on salary offer on behalf of clients and candidates
• Perform post-recruitment follow up with clients and candidates
• Provide good customer service and build good rapport with clients and candidates.
• Ad-hoc duties assigned by Company.

Job Requirements:

• Self-motivated, target-oriented and sales-focused, with good follow-up skills
• Min 2 to 3 years of Recruitment Consultant experience with handling both client and candidate side.
• Achieve sales target as assigned by the company
• Possess high energy level and enjoy working in a fast-paced environment
• A positive attitude, able to work independently and a team player
• Good communications and interpersonal skills
• Has good business manner in order to communicate with management level of people
• Business level of English in order to liaise with English Speaking clients
• Business level of Japanese in order to liaise with Japanese Speaking Candidates and Clients.
• CEI certified will be advantageous

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

PDPA requirements on collection, use, and disclosure of personal data would not be applicable to EAs that are collecting such information as it is a regulatory requirement by Ministry of Manpower.

Please find Privacy Policy Agreement from the below link.
http://www.pasona.com.sg/privacy.html

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

Please find the link below on MOM regulations:

https://www.mom.gov.sg/faq/submit-quarterly-referral-and-placement/are-employment-agencies-allowed-to-collect-personal-data

Thank you for your cooperation.

Lee Yuan Shan
EA Registration No: R1879348
Pasona Singapore Pte. Ltd.
1 FINLAYSON GREEN #09-02 SINGAPORE 049246
EA License No:90C4069

JOB DESCRIPTION

• Provide a high level of customer service and assist in members and guests’ enquiries.
• Assist in golf reservations for members and guests (via phone, email or in-person).
• Perform opening and closing procedures for golf sports shop.
• Responsible for the accountability of all sales and money transactions made during shift.
• Maintain an accurate up-to-date Golf Tee Sheet.
• Collect fees for the green, buggy, rental club/shoes, corporate and late cancellation, etc.
• Assist members and guests by selling merchandize an providing information in a professional manner.
• Assist in rotating stock, displaying merchandize in an appealing, well presented and orderly manner.
• Assist in maintaining/monitoring inventory and stocktake.
• Communicate with Golf Service Attendant, Golf Course Officer on changes, wherever appropriate.
• Assist corporate events with billing, registration, goodies bags, issuing score card, etc.
• Receive and process payment from member’s monthly statement, refunds and billing disputes.
• Assist and provide application relevant forms for members and guests on various privileges and services that we offer

JOB REQUIREMENTS

• Min GCE ‘O’ Level
• Min 1 year of experience in front desk duties
• Ability to read and speak English fluently
• Good interpersonal and communication skills
• Excellent track record in work performance as well as timekeeping
• Possess a high level of confidentiality when handling Private & Confidential matters
• Proficient in MS Office Word & Excel
• Five-day work week.
• Rotating shift hours. Must be willing to commit on weekends and public holidays.

BENEFITS

• Company Transport / Uniform / Duty Meals / Medical & Dental Coverage provided
• Employee Discount Rate for F&B Dine-In and Hotel Room Stay Globally
• Learning & Development Opportunities and Staff Recognition Awards

• Location: Queenstown/Redhill
• Working Hours: 8am - 530pm
• Salary up to $5500

Job Duties:

• Oversee the administration of NS registration, pre-enlistment, and enlistment activities, and follow up on cases and issues post-activity.
• Ensure tasks are completed on time and processes are adhered to.
• Perform verification checks on NS processes and ensure timely submission of reports to relevant stakeholders.
• Communicate with pre-enlistees and their parents when necessary, and coordinate with internal stakeholders for required actions.
• Engage with stakeholders, colleagues, and technical teams to discuss and plan system enhancements.
• Provide data and information for regular management reporting and support audits.
• Administer enlistment exercises at enlistment units and handle any related queries.
• Assist the manager with other administrative tasks as needed.

Requirements:

• Singaporean only
• Bachelor degree in any discipline
• Track record and passion of customer service experience and competency
• Excellent communication and interpersonal skills
• Proven leadership skills will be an advantage
• Meticulous with keen attention to details, highly disciplined and service-oriented
• Proficient in Microsoft Office applications (Excel & Word)
  

HOW TO APPLY:

Interested applicants, please submit your updated resume in PDF/MS Word format to [email protected]

Please state your availability, current & expected salaries for processing purpose.

All applications will be treated in the strictest confidence.

We regret that only shortlisted candidates will be notified.

Tay Bi Hui Avery

Reg no: R23112677

EPS Consultants

95C5630

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Receptionist

Working Days & Hours: 5 days | Mon-Fri: 8.30am to 5.30pm
Working Location: Chinatown
Salary Range: $2000-$2500

Job Responsibilities:

• Answering, screening, and forwarding phone calls in a professional manner
• Assisting clients and visitors with the location of legal staff
• Scheduling and confirming appointments
• Observing business etiquette, and maintaining a professional appearance
• Directing the flow of mail, faxes, and deliveries to reach the intended recipients
• Managing the maintenance and repair of office equipment
• Assisting with copying, scanning, faxing, emailing, note-taking, and travel bookings
• Preparing meeting facilities, and arranging refreshments, if required

Job Requirement:

• Relevant Experience

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Conveyancing Secretary

Working Days & Hours: 5 days | Mon-Fri: 8.30am to 5.30pm
Working Location: Chinatown
Salary Range: $3000-$3500

Job Responsibilities:

• Provide administrative supports including claims, searches, billing, keeping deadlines and attending to general queries;
• Handling conveyancing related matters ie sale, purchase of private properties
• Review and proofread documents relating to conveyancing matters
• Handle incoming and outgoing mail/telephone calls and correspondence with clients to receive instructions
• All other secretarial / administrative duties assigned

Job Requirement:

• Relevant Experience

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279