JOB DESCRIPTION:

• Delegating responsibilities and supervising business operations
• Hiring, training, motivating and coaching employees as they provide attentive, efficient service to customers, assessing employee performance and providing helpful feedback and training opportunities.
• Resolving conflicts or complaints from customers and employees.
• Monitoring store activity and ensuring it is properly provisioned and staffed.
• Analyzing information and processes and developing more effective or efficient processes and strategies.
• Establishing and achieving business and profit objectives.
• Maintaining a clean, tidy business, ensuring that signage and displays are attractive.
• Generating reports and presenting information to upper-level managers or other parties.
• Ensuring staff members follow company policies and procedures.
• Other duties to ensure the overall health and success of the business.

JOB REQUIREMENTS:

• Bachelor’s degree in business, management, or related field.
• More education or experience may be preferred or required.
• Strong understanding of business management, financial, and leadership principles.
• Excellent communication, interpersonal, leadership, coaching, and conflict resolution skills.
• Time and project management skills.
• Ability to analyze processes and information, identify problems and trends, and develop effective solutions and strategies.
• Commitment to providing exceptional service to customers and support to staff members.

Job Description

Iwatani Group is a leading gas and energy company headquartered in Japan with energy businesses centered on industrial gas and machinery, materials, and integrated energy. We are looking for a Manager with in-depth expertise and extensive sales experience in the Material industry to lead the business development of our Materials Business Division.

This position is responsible for leading the overall business development of the Materials Division based on his/her in-depth practical knowledge of mireral sand, semiconductors, mined materials, and biomass fuels, and will be responsible for generating new sales and establishing a stable base of business transaction, including but not limited to the followings;

Procurement and sales of new materials (ceramic moldeded products and plastic film products)

Lead the sales of various new materials (ceramic molded products and plastic film products) mainly from Japanese suppliers to electronic component manufacturers in Malaysia and Singapore.

Conduct close daily communication and advanced negotiation with Japanese suppliers and HQ to coordinate delivery, inventory and negotiation of business conditions to ensure stable supply of high quality products on schedule.

Procurement and sales of mineral products

Manage the procurement of mined materials from global suppliers and lead sales to users in Malaysia and Singapore. Conduct advanced negotiations, contracts, and logistics arrangements with suppliers and customers to ensure a stable supply.

Expansion of biomass business

Conduct research and analysis of potential new suppliers of biomass fuel to be sold to Japanese companies. By closely communicating with and understanding the demand of HQ and customers in Japan, develop stable suppliers that meet Iwatani group's strict quality standards in terms of quality, supply volume and logistics, and facilitate discussions toward business collaboration with these suppliers.

Logistics support for recycling of semiconductor components

Provide logistics support for the collection and recycling of semiconductor components sold by Japanese companies in Singapore. Coordinate schedules closely with Japanese suppliers and Singaporean logistics companies to ensure smooth and efficient collection.

Development of new investment projects

Lead the research and analysis of investment opportunities for the purpose of securing resource interests and developing new materials to further expand Iwatani group's materials business globally.

Budget and performance management

Establish budgets based on the medium and long-term strategies of the Company and HQ and manage monthly, semi-annual, and annual results. This position is required to report to MD on future prospects and measures, and directly report progress to appropriate business units at the HQ as necessary.

Job Requirements

1) Minimum of 5 years experience in a materials related trading company covering not only ASEAN but also China and Australia region. Successful candidates is expected to have experience in handling at least two of the following materials: rare-earth metals, mineral sand, ceramic molded products, resin raw materials, metals and chemicals.

2) At least 5 years of experience in procurement and logistics in the above material related business.

Successful candidate must have a high level of negotiation experience with suppliers in ASEAN and Japan.

3) At least 5 years of experience in client handling and sales negotiation in sales dept in the above material related businesses. The appropriate candidate must have working experience in high-level negotiations, especially with Japanese clients.

Successful candidate should have a proven track record of achieving sales of over 1 billion USD.

4) More than 2 years of experience in overseas resource development, including conducting research on potential investment and financing opportunities, leading due diligence process with external advisors, negotiating and drafting agreements as a project manager.

Successful candidate is required to have a proven track record of executing a investment of USD 20 million or more.

5) At least 5 years of hands-on experience in international trading (import/export)

6) At least 5 years of experience in budgeting, planning and management in a sales or sales administration department of a listed company or a company with a global operation

7) Business level of both English and Japanese (JPLT N1 or above) language skills in order to make advanced-level proposals, negotiations, and presentations to our key customers, both local and Japanese.

Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.

Meet sales goals by training, motivating, mentoring and providing feedback to sales staff.

Ensure high levels of customers satisfaction through excellent service.

Complete company administration and ensure compliance with policies and procedures.

Maintain outstanding store condition and visual merchandising standards.

Conduct personnel performance appraisals to assess training needs and build career.

Staff work arrangement.

Daily company management.

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a HR / Recruitment Assistant who can help support us through the next phase of the growth and development roadmap.

Job Highlights:

• Stable Basic Salary + Bonus Incentives + Employee Benefits
• Junior/ Entry (No experience required - Training Provided)
• Convenient location (Walking distance from Raffles Place / Tanjong Pagar MRT)
• Welcoming and Vibrant workplace culture

Job Duties:

• Assist in full spectrum of recruitment and talent acquisition matters
• Conduct Interviews/phone screening and select potential candidates for the job
• Arrange and schedule interviews
• Assess and respond to the job applicants and general enquiries
• Handle General administrative duties and phone calls
• Other ad-hoc duties apply

Description / Requirements:

• Minimum Diploma / Degree
• Good communication and team work
• Excellent time management and organizational skills

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email [email protected] an updated copy of your resume/cv. We regret that only the shortlisted candidates will be notified.

EA License No.: 19C9682

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

• Manage and administer all Wellness operations to include, but not limited to, guest service, product quality and innovation, merchandising and revenue generation
• Monitor and develop team performance by providing supervision and professional development, training and coaching, ensure that all associates are highly skilled and professional in their approach
• Ensure the highest standards of service are adhered with a seamless guest service experience
• Prepare, recommend and manage the annual budgets, forecasts, marketing plans and objectives
• Minimum 5 years’ relevant working experience
• Possess excellent guest services skills, professional and sophisticated interpersonal skills
• Confident, enthusiastic and motivational
• Excellent bilingual communication skills
• Strong sense in business acumen and Wellness market trends with leadership potential

Talent Acquisition cum Payroll Executive

• 5 days, 8.30 am-6pm
• Salary: $3200 -$3500
• Location: Geylang,Company will be moving to Woodlands Senoko in 2026

Job scope:

Singapore branch

• Recruitment activities
• Post vacancies at Fast Job, Jobstreet, Facebook, XHS.
• Will post vacancies at more job portals (Grabjobs/ Staffie/SMS24/7/Telegram/Carousell)
• Liaise with WSG, E2i, SAF regarding their job fairs in F&B sector.
• Liaise with school eg: ITE (recruit through 3 categories- work-study diploma, career talk, post vacancies at their job portal) / At Sunrise Chef Academy/ Ingeus (WSG Outsource Recruitment Partner)
• Prepare Recruitment calendar
• Reply whatsapp messages and call candidates using company recruitment phone
• Screen and assign suitable candidates to AMs/OM. (Assign according to the Google Sheet- Vacancies)
• Contact selected candidates, arrange orientation, training, start working date and register Food Hygiene Course for new join
• Planning for Recruitment Roadshow (Location, Date&Time, Things to prepare before roadshow, Prepare & print A3 Poster, Prepare flyers)
• Arrange interview (eg: Area Manager)
• Ad-hoc duties
• Cover Reception (Receive and transfer calls, receive parcel, collect and distribute letters)
• Apply Work passes

Malaysia branch

• Recruitment activities (Post vacancies at Fast Job, Jobstreet; Prepare LOA)
• Handle payroll
• Key in new join’s profile, resignees’ details, update worker’s salary package (if any)
• Check workers’ working schedule and OT
• Prepare headcount balancing, new join & resignee excel sheet
• Process payroll
• Prepare statutory payment

Requirements:

• At least Diploma in HR management or relevant studies
• With talent acquisition and payroll experience
• Proficient in Ms Excel for keying data

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Fresh without experience-Starting basic is $2600, after 3 months confirmation is $2700

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Rakuten Group, Inc. is the largest e-commerce company in Japan, and the third-largest e-commerce marketplace company worldwide, with over 1.5 billion registered users worldwide. The Rakuten brand is recognized worldwide for its leadership and innovation, and provides a variety of consumer and business-focused services including e-commerce, e-reading, travel, banking, securities, credit card, e-money, portal and media, online marketing and professional sports. The company is expanding globally and currently has operations throughout Asia, Western Europe, and the Americas.

Rakuten Viki is a premier global entertainment streaming site where millions of people discover and consume primetime shows and movies subtitled in more than 200 languages, by our community of fans. With billions of videos viewed and more than 1 billion words translated, Viki brings global entertainment to fans everywhere!

We are looking for a Specialist, Customer Experience based in our Singapore office. This role offers the unique opportunity to shape the future of online video and social entertainment for Viki’s millions of fans around the world.

Key Responsibilities Include:

• Oversee customer service operations related to platform issues on apps and web (including but are not limited to feature issues, technical issues, and content issues)
• Oversee tier 1 agents and handle bug related escalations between agent tiers
• Work directly with the product team to ensure successful feature releases and report back on customer facing issues
• Able to file, triage, manage and follow up on bug reports independently
• Collate customer feedback and keep up-to-date with environment and market trends to inform service development
• Produce reports that combine relevant data to facilitate understanding of main issues
• Assist with the creation of new workflows and communication plans
• Create or update knowledge base materials when needed

Requirements:

• Minimum of 3 years experience handling customer tickets and complaints
• Good understanding and working knowledge of platforms like Zendesk, Asana etc.

Rakuten provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type. Rakuten considers applicants for employment without regard to race, color, religion, age, sex, national origin, disability status, genetic information, protected veteran status, sexual orientation, gender, gender identity or expression, or any other characteristic protected by federal, state, provincial or local laws.

Talent Acquisition cum Payroll Executive

• 5 days, 8.30 am-6pm
• Salary: $3200 -$3500
• Location: Geylang,Company will be moving to Woodlands Senoko in 2026

Job scope:

Singapore branch

• Recruitment activities
• Post vacancies at Fast Job, Jobstreet, Facebook, XHS.
• Will post vacancies at more job portals (Grabjobs/ Staffie/SMS24/7/Telegram/Carousell)
• Liaise with WSG, E2i, SAF regarding their job fairs in F&B sector.
• Liaise with school eg: ITE (recruit through 3 categories- work-study diploma, career talk, post vacancies at their job portal) / At Sunrise Chef Academy/ Ingeus (WSG Outsource Recruitment Partner)
• Prepare Recruitment calendar
• Reply whatsapp messages and call candidates using company recruitment phone
• Screen and assign suitable candidates to AMs/OM. (Assign according to the Google Sheet- Vacancies)
• Contact selected candidates, arrange orientation, training, start working date and register Food Hygiene Course for new join
• Planning for Recruitment Roadshow (Location, Date&Time, Things to prepare before roadshow, Prepare & print A3 Poster, Prepare flyers)
• Arrange interview (eg: Area Manager)
• Ad-hoc duties
• Cover Reception (Receive and transfer calls, receive parcel, collect and distribute letters)
• Apply Work passes

Malaysia branch

• Recruitment activities (Post vacancies at Fast Job, Jobstreet; Prepare LOA)
• Handle payroll
• Key in new join’s profile, resignees’ details, update worker’s salary package (if any)
• Check workers’ working schedule and OT
• Prepare headcount balancing, new join & resignee excel sheet
• Process payroll
• Prepare statutory payment

Requirements:

• At least Diploma in HR management or relevant studies
• With talent acquisition and payroll experience
• Proficient in Ms Excel for keying data

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

As a key member of the Sales Support Team, the Customer care (Sales Support) Executive reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• To maintain a proactive relationship with customers in your own market responsibility area
• To facilitate good communication between customer, Sales, and Operations Departments.
• To enter customers' orders in accordance with the Purchase Order (PO) and allocate quantity. This is to ensure that the orders are in optimized delivery quantity and evenly loaded over the month.
• To anticipate customer reactions to unfavourable schedule confirmation and quality issues, etc. The Sales Support Executive is expected to address any customers' concerns and pursue information or activity to satisfy the customers' needs.
• To keep up to date with product knowledge, policies, and processes so as to provide accurate and relevant information to customers.
• To utilise the available quotation tools and knowledge about the customer, to leverage on insights leading to an improved customer satisfaction and successful resolution and upselling.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Work experience in a SME trading or distributor environment
• 2 years of sales support experience preferred
• Organized, meticulous, and disciplined person with a good eye for details
• Able to work in teams as well as independently
• Must be able to work in fast-paced environment
• Good proficient in written and spoken English
• Proficient in MS office - Words, Excel
• Knowledge of Trade Facilities like Letter of Credit is advantageous

Bridge the gap between data and customer engagement by integrating insights from all touchpoint’s interactions. Develop strategies and recommendations through insightful data analytics for improvement of process and for better projection to drive business performance.

Responsibilities:

• Analysis of servicing touchpoints interactions and service requests from various source systems to identify trends, patterns, meaningful insights and findings that would help improve performance.
• Use of data analysis to accurately forecast volume and identify resource requirement, optimizing workforce management strategies.
• Employ data storytelling to weave business performance narratives and work with key business owners to identify opportunities or close gaps
• Validate the data points in the data warehouse in ensuring data integrity.
• Develop, automate and streamline management reporting to monitor key business metrics
• Handle ad hoc requests, discern trends and business needs, and recommend sustainable solutions.
• Provide guidance to junior staff.

Requirements:

• University Degree with at least 8 years of experience in FI or insurance industry, managing inhouse / outsourced contact centre is preferred.
• Determined, resourceful and results oriented individual with proven track record in driving and achieving results.
• Strong Excel and Powerpoint skills having the ability to communicate strong business story-telling skills
• Analytical skills; Able to collect, organize, analyse, and interpret large datasets.
• Interpersonal skills: Energetic and enthusiastic, able to engage and collaborate with all stakeholders / employees in the company.
• Enjoys working in a dynamic and fast paced environment.

Tea Barista - 1-2 yrs exp in F&B
Salary : $2500

• Salary Package: Basic + Fixed Allowance + Store Incentives + OT pay = Gross $3000+
• Working Days : 5 Days [ Weekend & PH cannot off, based on weekly schedule]
• Working hours: 44 Hours/week
• OT payable after 44 hrs; PH will be double pay
• Working Location : Island Wide [ Outlet to be allocated upon interview ] *Current store at Orchard, Plaza Sing, Raffles City, upcoming store at Vivocity, Great World, One Raffles Place, Parkway Parade

Benefits:

• Annual Leave: Tea barista 7 days
• Birthday leave – upon confirmation
• Probation period 3 months
• Increment $200 after probation
• Training period: 2 weeks (1st week at Tai Seng training centre, 2nd week on-site training)
• Performance bonus: July or Aug yearly

Job Description

• Greeting customers in a friendly manner and manage customers queries in a timely and efficient manner
• Prepare beverage according to standardized recipes and customer preferences
• Utilize proper brewing techniques and equipment to ensure the quality and consistency of each beverage served
• Provide friendly and attentive customer service, greet customers warmly and assist them in selecting their beverage based on their preferences and dietary restrictions
• Prepare drinks by following the prescribed recipes and preparation techniques
• Accurately process customer orders, handle cash and electronic payments
• Act in compliance to operational policies and procedures
• Maintain cleanliness and sanitation standards in the tea barista area, including brewing equipment, serving utensils, and workstations to meet the requirements of Health & Safety and Hygiene Protocol
• Ensure sufficient stock at all time by monitoring tea inventory levels, reporting discrepancies, restocking supplies handling stock delivery upon arrival as needed and communicating inventory needs to management

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Handle phone call enquiries of current and prospective members in respect to Airline industry programme.
• Provide accurate and efficient processing of reservations or support work relating to mileage redemption, issuing of tickets and effecting changes to schedules.
• Maintain member accounts whenever there are changes in their profiles.
• Advise on latest promotions and mechanics including send programme related collaterals and forms.
• Manages feedback/ complaints and liaise with backend support to resolve members’ issues.
• Meet daily KPI requirement.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a GCE ‘O’ levels in any field.
• Preferably with 1 year of working experience in contact centre is ideal for this position. However, fresh graduates are encouraged to apply.
• Strong time management skills and amenable to work rotating shifts.
• Exposure to strong customer-orientated environment is an added advantage.
• Possess strong analytical skills to identify cause of problems & recommend solutions.
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Singapore Based (Harbourfront)
• 5 days Mon to Fri 830am – 530pm
• Starting Salary: $3000 - $4,000
• Diploma/Degree in relevant field; Have experience in SAP R3 or S4 Hana.
• Career Progression Opportunities

The Customer Service Executive is part of the customer service team running the order-to-cash flow, with key focus on ensuring internal and external customers are taken care of in a timely manner. Other working partners include other functions within the office, 3PL warehouse and so on.

Job Description:

• Hands-on processing and ownership of full order-to-cash function for varied customers across Bangladesh, Thailand, Vietnam, Taiwan, China, Pakistan for a start, but not limited to.
• Ensure timely booking of customer orders (issuance of PI/contracts) in line with SLA to customer.
• Managing letters of credit (LCs) and ensuring compliance when negotiating through bank.
• Communicate updates to customers in any event of adjustments to supplies/shipment schedules. Have good understanding for First Expire First Out (FEFO) rule on inventory utilization, as well as shelf-life & expiry dates of materials
• Review allocation plans with countries where needed and issue pick lists to our 3rd party warehouse
• Responsible for clean shipping documents for drop shipments from our production plants.
• Meticulous preparation of final set of shipping documents in line with customer and/or LC
• requirements, for submission to bank.
• Ensure all necessary documents are available (invoices, CN/DN, freight bills, etc.) and submitted to finance at month end.
• Communicate order status to country sales teams on periodic basis.
• Ad hoc tasks/duties that may be assigned as and when necessary.

Job Requirement:

• Diploma/Degree in relevant field
• Experience in managing OTC for customers around the region
• Possess strong working knowledge and negotiation of Letters of Credit via banks.
• Understands a variety of other payment terms such as open account, D/P (Documents against Payment), D/A (Documents against Acceptance), T/T (Telegraphic Transfer).
• Have experience in SAP R3 or S4 Hana.
• Proficient in Microsoft Office Suite, especially Excel and PowerPoint.

Kylen Seah Reg No: R24124248

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Responsibilities (Work Scope):

• Develop and implement SCCC’s programmes and be accountable for delivering project deliverables that are in line with established SCCC strategic priorities and programming pillars. These responsibilities include managing and monitoring the progress of projects; planning timelines and milestones to meet deadlines; allocating and monitoring project budget and expenditure; coordinating vendors, partners and project teams; calling for tenders; procuring goods and services; delegating duties and logistical arrangements; and evaluating project deliverables.
• Work closely with SCCC Operations and Corporate Communications teams, partners and vendors to ensure the effective implementation of SCCC’s programmes.
• Oversee maintenance and technical support of projects by working closely with vendors and SCCC Operations Team to project manage the various productions.
• Liaise and work effectively with local artistes, arts and cultural groups, and vendors to organise SCCC programmes.
• Ensure proper record-keeping of information, documents, data collation of participation figures, feedback and survey results for assigned projects.
• Assist with administrative tasks and other duties, such as data collation and maintaining of databases, as assigned by Director (Programmes) and Assistant Director (Programmes), SCCC.

Requirements:

• A degree in Arts Management, Humanities, Chinese Studies or Communications.
• Minimum of at least 3 years of relevant work experience in the arts or cultural sector, and/or programme and events management. Fresh graduates are also welcome to apply;
• Bilingual in English and Mandarin, with strong proficiency in Mandarin to liaise with Mandarin-speaking stakeholders and translation of text into Mandarin;
• Has passion and strong interest in Chinese arts, culture and heritage;
• Experience in managing stakeholders would be preferred;
• Knowledge and experience in working with youths, young parents and/or seniors would be an advantage;
• Meticulous, good with details, resourceful, fast-learner, able to multi-task and handle all aspects of project/programmes management;
• Good interpersonal, as well as written and verbal communication skills;
• Good time and project management skills;
• Able to work independently and be a good team player;
• Willing to work on weekday evenings and weekends, if required, especially for our physical events such as festivals, performances, concerts, conferences, and workshops (note: Days off-in-lieu will be provided accordingly); and
• Singaporean/Singapore PR only.

We regret that only shortlisted candidates will be notified.

Position : Customer Service Executive

• Location: Changi
• Working days: 5 days (8am - 5.45pm)
• Salary: $2,300 - $ 2,800

Requirements:

• Min 1-2 years of experience in parts management within the music instrument industry.
• Proficient computing skills and familiarity with relevant software and systems.
• Knowledge of musical instruments is highly desirable, enhancing your ability to provide expert support.

Key Responsibilities:

• Respond promptly to customer inquiries via phone, email, and online chat, delivering accurate and helpful information.
• Administrative tasks for piano technicians, including scheduling appointments and maintaining accurate documentation.
• Provide customer service to walk-in clients, and handle cashiering duties.
• Proactively follow up with relevant departments on billing matters to ensure accurate and timely resolution.
• Manage spare parts inventory efficiently, ensuring timely ordering and precise tracking to maintain seamless operations.
• Perform various administrative duties, including data entry, filing, and document management, to support the smooth operation of the customer service department.
• Perform any other duties as assigned.

Chin Wai Loon Reg No: R24121618

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Our client is a logistics, shipping, and maritime services provider offering a wide range of services throughout the Asia-Pacific .

• Manage daily operations to provide excellent customer service and coordinate with Customer Service, Operations, and Sales teams.
• Communicate with customers professionally, give updates on time, and work with the Manager and teams to handle requests or complaints.
• Ensure accurate documentation, update internal records for forwarding jobs, and process invoices on time.
• Follow Customer Service Standards and Company procedures, seek client feedback, and share it with the Customer Service Manager and QA.

Requirements:

• Diploma and above
• At least 2 years of experience in Freight logistics and Marine sector.
• Good knowledge of the freight forwarding processes and Marine spare parts.
• Strong communication and interpersonal skills.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R24120303

Salary: Up to $3000

Duration: 6 months contract

Location: Outram (5 mins walk from Outram MRT)

Working Hours:

Monday to Friday: 8.30am to 6pm

Responsibilities:

• Addresses the needs of all homebuyers and ensures a seamless homebuyers experience.
• Attend to homebuyers' enquiries, requests, as well as concerns and feedback with professionalism to promote a positive first impression.
• Always maintain a professional image and be well-versed about the property.
• Provide administrative duties at Reception.
• Assist owners to make appointment for key collection.
• Handle phone calls and walk-in queries including taking down messages during the Relationship Service Manager’s absence.

Requirements:

• Service-oriented individual with excellent communication skills
• Able to work independently
• Able to multitask

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394
R1435126 (Aw Yu Chen)

Responsibilities

• Liaise with the licensees operating at the range
• Provide feedback on the conditions and improvements at the Driving Range for the enjoyment of golfers, and assistance during golf practicing
• Maintain a control record of credits transfer for Player/Staff/damage cards
• Coordinate in conjunction with supervisor all promotional activities/event at the range
• Recommend sales promotion and other activities beneficial to members
• Monitor and ensure facilities are clean and in good condition
• Report on Range Card System if it is not functioning.
• Ensure all transactions and cash are accounted and submitted to Finance Department
• Ensure the collecting and washing of range balls function efficiently
• To operate the SkyTrak Launch Monitor and Tablet and simple troubleshooting of the device
• Ensure range mats are rotated and clean
• Ensure driving range baskets are collected and placed neatly for golfers use

Requirements

• GCE N / O Levels preferred with at least 1 year of experience in similar capacity
• Fair knowledge and experience of golf is preferred
• Familiarity with operation of PC Card Sales system is an added advantage
• Possess good interpersonal and communication skills
• Must be prepared to perform shift duties and work on weekends and public holidays
• 5-day work week (Mon to Sun), rotating shifts: 06:45am to 04:00pm / 10:45am to 08:00pm / 01:45pm to 11:00pm
• Pick up from Bedok and Tanah Merah MRT stations, monthly laundry allowance provided
• Job Reference: QYX9X6X9

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Working Days & Hours: 5 days across Monday – Sunday, Up to 44 hours per week. (11am - 8pm/ 12pm - 9pm)
Location: Newton/ Chinatown

Contract: yearly renewable based on business needs and individual performance

• Conduct survey interviews via outbound calls and field visits to collect timely and reliable data
• Handle incoming hotline and mailbox enquiries to resolve respondents’ issues
• Compile, record, input survey returns and data accurately into the system
• Conduct data verification of completed survey cases to ensure accuracy and reliability of data
• Establish and maintain relationship with respondents throughout the project period
• Ensure that the given KPI are being met based on the project timeline
• Provide status report to the supervisor

Requirements:
• Strong phone and verbal communication skills along with active listening
• Experience with Key Performance Indicators (KPIs) preferred
• Excellent customer service skills

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO. https://go.persolkelly.com/job...

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Job Summary

• Refer and familiarise with the following for daily operations:

1. Handling Customer Complaints at Call Centre
2. Pausing in Queuemetrics
3. Queuemetrics Logging Off
4. Queuemetrics Login
5. Web Portal Appointment Bookings
6. Appointment Booking for Australian Visa Application

• Provide prompt, accurate and updated information for all queries via incoming calls/emails.
• Committed, timely efforts to attain the targeted result by making outbound calls.
• Exercise initiative, discretion and courtesy, as far and as often as possible to inform, update, clarify, explain, solve/resolve issues and collect feedback from existing and potential customers.

Job Description

• Display and maintain required level of professionalism, courtesy and competence when interacting with internal and external customers.
• Be adequately equipped to address all queries and concerns raised by external customers.
• Perform duties allocated with upselling services /health screening packages, surveys, publicising new programmes/events and other corporate or organisation-wide initiatives.
• Adopt a pro-active approach to:
• Stay informed of key products, services, initiatives, etc in order to address customers’ queries
• Assess customer’s interest, propose solutions/alternatives and solicit relevant feedback
• Familiarise oneself with and exemplify the organisation’s mission, vision and core values
• Propose improvements to existing processes, procedures and operations, particularly pertaining to customer service and call centre operations
• Upgrade one’s skills and competence through attending courses, training, workshops etc.
• Ensure and maintain cleanliness & safety in the call centre and with its equipment and fixtures.
• E-mails being send to clinics / departments should be addressed to the concerned as instructed.
• Individual and Group KPI’s for SCC to be attained with the right attitude and team spirit.
• Strictly adhere to the instructions from the Executive for the effective functioning of the centre.
• Multi lingual officers should support the callers with the possible language other than English. Mandarin, Malay, and Tamil speaking assistance to be provided without any hesitation.

Job Requirements

• At least 2 years of relevant experience
• Computer literate, preferably in MS Office, Excel, Word etc.
• Good interpersonal and conversational skills
• A fairly high degree of patience, diplomacy, sensitivity, courtesy, problem-solving skills and self-motivation
• Able to work independently as well as in groups/teams with minimal supervision
• Conversant in at least two language
• A good and healthy sense of humour, although not mandatory

Interested applicants are invited to send in their detailed resumes, stating current and expected salary via APPLY NOW.

Only shortlisted candidates will be notified.

Job Summary

If you enjoy working in a fast pace environment and the challenge of redefining what good service means to people, this position is for you. Join HipVan's operations and customer happiness team to help us improve and exceed our customers' expectations when they shop with us! In the process, learn how operations is managed for an online store, from inbound operations such as freight forwarding and receiving shipments, to outbound operations such as picking and packing, working with 3rd party couriers and managing our in-house delivery fleet.

Job Description

- Responsible to deliver a customer-centric experience and assist customers across all channels including phone calls, emails and live chat
- Monitoring and maintaining the highest standard of customer services across all platforms
- Going the extra mile to ensure customers’ needs and expectation are met
- Actively involved in refining customer experience through customer feedbacks and observing daily operations
- Ensuring high levels of customer satisfaction by delivering excellent service.
- Proactive and initiative to constantly improve internal processes
- Work closely with cross functional team members (merchandising, operations)

Requirements

- Strong communication and problem-solving skills to assist customers with any issues they face when they shop with us, including product enquiry, delivery or order related enquiry
- Cheerful and friendly disposition when communicating with customers
- Strong sense of dedication to our customers’ happiness
- Process-oriented and good attention for detail
- Accountable and responsible team-player
- Able to work independently and also as a team
- Past experience in either operations or customer service will be a plus
- Highly organized and motivated, a team player and fast learner

Kindly send resume to [email protected], only shortlisted candidates will be contacted.

Role:

This is a flexable Full-time or Part Time, onsite, Customer Service Role which is located at either our Marina Square or Suntec City locations which are adjacent buildings and less than 5 minutes walk to each other. Although shifts will be allocated to a designated site, there will be an opportunity to man either site due to our flexible shifts policy. It is important to note that both the MBPSports Racket sports sites are within 5 minutes walking and very easily accessed via public transport and situated in the heart of Singapore,s CBD.

If you are selected,

You will work closely with a tight supportive team inclusive of the CEO and Founder, Administrative Manager, Teacher - Coaches , clients and Co-workers. Suntec or Marina Square are easily accessed by nearest MRT's - Esplanade, Prominade and City Hall).

Our company has serviced its CBD Marina Square (main office) site for 22 years as a racket sports site manager and is expanding its services to the adjacent Suntec City building from November 2024. We offer opportunities for career progression and better work - life balance.

Responsibilities:

The Personnel shall be competent to perform the following:

1. Attend to incoming phone calls, enquiries and deliveries promptly (mostly our bookings will be managed automatically via our online website and app presence).

2. Attend to walk-in students, teacher-coaches, visitors and site stakeholders with care and empathy.

3. Contact site users of cancellation / rescheduling of sessions and reasons changes are necessary.

4. Man the General Office reception counter and ensure it remains clean and tidy.

6. Manage simple office administrative tasks such as receiving and directing of incoming mails/packages, making trips to Post Office, managing and distributing notifications and letters to teacher - coaches and clients, trays, filing, collating and printing of documents.

7. Call & engage with clients for administrative matters e.g. GIRO forms, support in opening / registering and maintaining online accounts.

8. Perform administrative tasks using basic Microsoft Office e.g. data entry, preparing Word documents & Excel spreadsheets.

9. Assist with other ad-hoc tasks as assigned by the company e.g. assist in maintaining adequate stock levels by re ordering from our vendors as required.

Job Requirements:

Qualities of Personnel:

1. Good communication and interpersonal skills.

2. Able to read, write and converse in English.

3. Warm personality with good customer service skills and telephone etiquette skills.

4. Able to work independently.

5. Good team player with initiative.

Qualifications, Skills & Experience:

1. Preferably 2 years' experience in front desk reception duties (not essential as full training and guidance will be provided within our orientation that will allow those with no experience quickly gain confidence and in the role.

2. Relevant reception / management experience in a sports setting would be highly advantageous.

3. Experience with administrative work using basic MS Office (Word, Excel).

4. GCE “O” level certificate with at least 2 “O” level passes.

Summary:

Contract Period: From 21 Nov 2024 to 21 Mar 2025 (opportunities to extend and grow within the organisation will be made available and offered to suitable candidates)

Working Hours:

Personnel to be deployed at the following hours (a maximum of 44 hours per week):

Shift 1

• Mutually agreed fixed roster for days 7:00am to 4:15pm, inclusive of 45 min lunch break

Shift 2

• Mutually agreed fixed roster for days 1:45m to 10:00pm, inclusive of 45 min lunch break

• Service not required on Saturdays, Sundays and gazetted public holidays

Location (Nearest MRT): Esplanade, Promenade, City Hall