about the company
Our client is a European multinational company specializing in electronics. They are seeking a customer service executive to handle order processing and coordinate shipments. The company operates on a smaller scale and prefers a self-sufficient individual, as they do not engage in micromanagement. There is hybrid work arrangement for this role.

details

• West
• M-F 9am - 6pm, hybrid work arrangement

about the job

• Order processing
• Handling customers' enquiries via email or phone
• Drafting of shipping documents (B/L, LC, invoice, PO)
• Coordination of shipments

skills and experience required

• Preferably individuals with at least 2 years of relevant experience
• Proficient in using SAP.

To apply online please use the 'apply' function, alternatively you may contact Noelle at noelle.ng(@)randstad.com.sg.
(EA: 94C3609/ R1982617 )

Service Crew

6 days, 10am-10pm with 3 hour split shift break, can negotiate, Monday off day

Salary: $2100 -$2400

Location: Boon Keng

Job scope:

• Greet customers and taking orders
• Serving food and drinks
• Any other ad-hoc duties

Chew Xing Shan Reg No: R22107044

The Supreme HR Advisory Pte Ltd EA No: 14C7279

WhatsApp: +65 83592812 [Shannon]

Responsibilities

Customer Relationship Management

• Develop and maintain long-term relationships with leasing customers, acting as their primary point of contact for all service-related needs.
• Proactively engage with customers to assess satisfaction, understand their needs, and identify areas for service enhancement.
• Coordinate regular follow-ups and manage feedback loops to address customer concerns and ensure consistent satisfaction.

Customer Service Enhancement

• Analyse customer service touchpoints to identify areas for improvement, working closely with the operations team to implement changes.
• Collaborate with fleet and operations teams to ensure seamless and prompt service delivery, including on-time vehicle maintenance and service updates.
• Establish customer service standards tailored to the leasing business and ensure these are upheld across all customer interactions.

Service Performance Tracking and Reporting

• Monitor and report on customer satisfaction metrics, including NPS (Net Promoter Score) and Customer Satisfaction Score, identifying trends and recommending action plans.
• Conduct customer satisfaction surveys, analyze data, and present findings to management to guide service improvement initiatives.

Customer Experience Projects and Initiatives

• Lead customer experience enhancement projects, such as loyalty programs, customer appreciation events, and feedback collection processes.
• Develop and implement programs for customer engagement, aiming to build loyalty and foster a community among leasing clients.
• Work closely with marketing team.

Training and Staff Development

• Provide training and support to operations and service staff on customer experience standards and best practices.
• Coach staff on effective communication techniques and proactive problem-solving to enhance customer interactions.
  guidance and coaching to all staff so as to ensure consistent excellent service quality.

Requirements

• Degree in Business related field with 3 years of experience in customer service, customer relationship management, or a related field, preferably in the automotive or leasing industry
• Possess Class 3 Driving License
• Highly effective engagement and communication skills
• Mon - Friday, 8.30am - 6.00pm, Ubi
• Job Reference: QXWRXR73

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Customer Service Officer (Call Centre) - 1 Year Contract - Singapore

Are you passionate about customer service and enjoy interacting with people? We’re looking for a dedicated Customer Service Officer (Chinese Speaker) to join our team in Singapore! You’ll play a critical role in providing first-call resolutions to end-users via calls and emails, delivering excellent service experiences.

Key Responsibilities:

• Handle incoming calls, emails, call-back requests, and live chats (where applicable) while meeting service level agreements.
• Provide friendly and efficient assistance to ensure a pleasant customer experience.
• Log all interactions accurately into the case management system, including customer inquiries, problems, and resolutions.
• Follow up on unresolved incidents and ensure timely resolutions.

Requirements

• Experience: At least 1 year of experience in a call centre or customer service environment.
• Proficiency in Mandarin is required to effectively liaise with Chinese-speaking vendors and end-users.
• Flexibility: Willingness to work staggered office hours on rotation, including alternate Saturdays (5.5-day work week).
• Immediately Available candidate is a plus.

This is a 1 year contract to start, renewable and convertible to permanent.

Position: Customer Service Executive (Japanese speaking) ID: 19418
Location: Central

Key Responsibilities:

➤Provide customer services for daily inquiries and requirements of clients
➤Handle emergency inquiries of clients on weekends and night time
➤Provide sales support to Sales Team
➤Other administrative and ad-hoc duties if required from management

Requirements:

➤Experienced with customer service, sales support, or any service industry
➤Be able to work flexibly based on the customer's schedule
➤Familiar with MS Office
➤Possess Customer Service Mind

Interested applicants please send your resume to Calista(R22104418) with email subject header “Job Application for Customer Service Executive (Japanese speaking) ID: 19418- CK".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Effective from 1 October 2020 under the new Employment Agencies (EAs) Licence Conditions,

EAs will be required to collect the personal data (e.g. NRIC number number for overseas candidates) of applicants referred to employers for permanent or contract job positions of at least six months with a fixed monthly salary of S$3,300 and above.

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Please find Privacy Policy Agreement from the below link.

http://www.pasona.com.sg/privacy.html

Koh Siew Xing

EA Registration No: R22104418

Pasona Singapore Pte. Ltd.

EA License No:90C4069

• Direct customer service interface ensuring high service and support standards to achieve clients expectation
• Handles general reception and administrative duties
• Provides customer service support to in-house tenants and attends to client service request, feedback and complaints
• Assist in the daily operation of the Business Centre
• Assist in procurement, inventory control, simple invoicing and month end records and reports closing
• Assist in simple IT and office setup work

Job Responsibilities:

· Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.

· Provide prompt and accurate responses to client queries regarding products, services, and order status.

· Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Manage and process client orders, ensuring accuracy and timely delivery.

· Coordinate with internal teams to fulfil customer requirements.

· Monitor the progress of orders, resolving any issues that may arise.

· Address client issues or concerns in a timely and effective manner, ensuring client’s satisfaction.

· Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.

· Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Work closely with the sales and account management teams to ensure alignment on client strategies.

Job Requirements:

· Diploma or Bachelor’s degree in Business, Communications, or a related field is preferred.

· 2 years of proven experience in customer service or account management in a B2B environment.

· Strong communication and interpersonal skills.

· Client-focused with a proactive attitude in problem-solving and conflict-resolution abilities.

· Attention to detail and organizational skills.

· Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Ability to work independently and as part of a team.

· Strong multitasking skills and the ability to thrive in a fast-paced environment.

· High level of professionalism and integrity.

Sales Coordinator
Location: Senoko Drive
Working Days: Mon to Fri: 8am to 5:30pm, One Sat per month: 8am to 12pm
Salary : $2500 - $3100

Job Description

• Managing of daily sales activities and processing of orders.
• Maintaining close communication with customers, production, and supply chain teams to ensure timely fulfilment of orders.
• Professional handling of enquiries and assisting customers to provide effective solutions. Timely follow up to ensure resolutions.
• Consolidating and providing of documents and samples for customers’ order related information as required.
• Ensure timely invoicing to customers and proper collection of reusable drums.

Requirements

• Minimum 2 years of experience

Lee Wan Ling | Reg No: R23116154

THE SUPREME HR ADVISORY PTE LTD | EA No: 14C7279

Responsibilities

• Handle the processing of quotations, purchase orders, and sales orders.
• Ensure timely delivery for both internal stakeholders and external customers by coordinating with customers, vendors, stakeholders to meet delivery requirements.
• Manage and negotiate delivery schedules to ensure they align with customer expectations.
• Oversee inventory management, including tracking stock levels and movement.
• Update and maintain pricing.
• Organize and maintain a comprehensive documentation filing system.
• Address inquiries from customers and business partners effectively.
• Maintain positive relationships with customers.
• Perform additional tasks as needed.

Requirements:

• Minimum of 1 year of relevant experience
• Proficient in MS Office
• Good time management skills, ability to meet deadlines, and strong attention to detail
• Good team player with the ability to work independently

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L54V9365

About Us

At Royal Organisation, we’re all about creating opportunities for young, driven individuals to excel in sales and marketing. We specialize in face-to-face interactions, representing big-name clients and helping them connect with their customers.

If you’re looking for a dynamic, fun, and fast-paced environment to kickstart your career, we’re the place to be!

What You’ll Do

- Engage directly with customers through face-to-face interactions to promote our clients' products.

- Learn and apply effective sales techniques and strategies.

- Collaborate with team members to achieve shared goals.

What We’re Looking For

- A people person who loves connecting with others.

- Team players who thrive in a high-energy environment.

- A positive attitude and a hunger to grow and learn.

Why You’ll Love It Here

- 1-on-1 Mentorship: Get personalized coaching to level up your skills.

- Climb the Ladder Fast: Your growth depends on your performance, not seniority.

- Fun Vibes: Travel, team bonding, and loads of exciting activities await!

Join us

If you’re ready to build your future, make new friends, and work with amazing brands, let’s make it happen.

Apply now!

Responsibilities:

• Function as Demand & Supply Specialist to manage monthly operations, mid-long term sales forecasting for countries
• Work closely with counterparts such as cross functional team and distributor to maximize sales with appropriate production
• Create monthly demand & supply plan and negotiate with distributor
• Explain demand & supply thinking way to cross function team to secure production allocation for future months
• Simulate and create rundown to discuss with distributor based on supply outcome
• Input monthly full spec orders into global system and ensure accurate orders is sent to production side
• Visit distributor and dealers regularly to gather feedback from frontline and improve forecast accuracy
• Monitor sales achievement daily/monthly and discuss countermeasures with Distributor or Function team to bridge the gap

Requirements:

• Degree in Business/Marketing/Economics/Engineering/Finance related
• No experience welcome to apply as on the job training provided
• Strong in analysis, problem solving and numbers
• Possess good time management, communication & negotiation skills, as well as good interpersonal skills
• A team player with strong determination & perseverance, able to work independently.
• Proficient in MS Office (especially Excel).
• Excellent communication skills and a team player
• Well organized with good time management abilities to meet deadlines and schedules
• Determined and takes strong ownership in task
• Able to travel overeas and work overtime when required
• 5 days week, Automobile MNC

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

RESPONSIBILITIES:

1.Administrative – All business-related administrative tasks.

Payment Chasing and Updating Incoming Payments

Filing

Claims and Outgoing Payments Preparation

Processing Sales Orders, Delivery Orders, and Invoices

Assisting in Inventory Taking

Collection of Data.

Preparation of Quotations/Agreements/Contracts for Clients and Vendors.

All business administrative related.

2.Client Relationship Management – Handling all sales related inquiries.

Attend to all Sales inquiries

Workout costing and quotations for clients

3.Supporting roles

Assistant to Accounts

Assist in ad hoc operations matters

Assist in sourcing & purchasing

About Propseller

In 2024, Propseller has been ranked #1 Fastest-Growing Real Estate Company in APAC by the Financial Times and #10 in Singapore’s fastest-growing companies 2024 by The Straits Times and Statista!

In August 2022, Propseller raised a US$12M Series A led by Vertex Ventures, the VC arm of Temasek, the investment company owned by the Government of Singapore and the Series A lead investor of Grab.

Propseller’s mission is to help people build wealth with real estate. We’re building an end-to-end real estate transaction platform and towards that goal, we started the journey by building a technology-powered real estate brokerage that is valuable, reliable and fairly priced.

By elevating the most human part of the service with top in-house agents and industrialising all the rest with technology and centralised operations, we became Singapore's most loved real estate agent with an average Google My Business rating of 4.8/5 (700+ reviews).

The next phase of the journey is to go from helping people sell their homes to becoming the No. 1 brand for people to move from one home to the next: sell, buy, and finance.

Find out more at: propseller.com/careers/.

Role Description

We are looking for a self-starting, cheerful, client-centric, and helpful individual to join our team. The Customer Service Executives assist our team of Real Estate Consultants by answering inbound enquiries, qualifying buyers, and coordinating viewings. You will need to be fast, organised, and meticulous when sharing and collecting information from potential buyers. If you have the ability to always smile and strive to make our clients happy, then we want you.

Duties & Responsibilities

• Handle inbound/outbound enquiries from various channels (WhatsApp, SMS, in-house messaging systems, and Phone calls)
• Search for information within our CRM to deliver accurate answers to questions from potential buyers whilst entering any new data into the listings to enrich the information
• Qualify potential buyers expressing interest in Propseller listings
• Coordinate and (re)schedule property viewings for buyers against the schedule of the assigned Real Estate Consultants / internal teams to meet team targets and maximise sales opportunities for each call/enquiry
• Track and update your team tasks and activities through our in-house tech platform
• Produce regular reports and conduct improvement-sharing sessions
• Support ad-hoc tasks and projects from time to time.

Ideal Candidate

You have at least 6 months of working experience, ideally in the customer service field. You are an excellent communicator with a pleasant attitude who takes ownership in answering enquiries and helping customers get the smooth and optimal viewing experience they deserve with us.

Requirements

• Diploma or equivalent;
• Experience in customer service/sales support/call center would be beneficial
• Must be fluent in written and spoken English as the role requires the candidate to answer enquiries via online chatroom or phone
• Proficient in Google Suite / MS Office and with computers in general
• Able to work 5 days a week (including public holidays and weekends) with 2 fixed off days per week, rotation between 9am-6pm and 12pm-9pm shifts
• Organised and able to multi-task: You are skilled at managing your time, priorities, tasks, and getting things done fast, even when things can be chaotic
• Attention to detail: You have meticulous attention to detail and know how to review your work to produce quality and deliver fast
• Client-centric: You enjoy spending time with people and take pride in making Propseller clients successful; being polite and committed to all tasks
• Agility: You can think on your feet and a roll-up-your-sleeves doer. You see a problem, arrive at a solution quickly, and know what it takes to get things done.
• Achievement-oriented: You are a highly-driven individual and enjoy the thrill of outperforming expectations.

You Get

• Central office: WeWork office near Lavender, Bendemeer, and Farrer Park MRT
• Swimming pool and gym access: access to our office swimming pool and gym
• Cutting-edge equipment: MacBook Pro, Jabra headset, fully integrated CRM, and more
• Quarterly town halls: Quarterly town halls including company-wide physical gatherings
• Team lunch budget: Quarter budget for team bonding lunches or dinners
• Bi-annual performance and salary reviews: giving all the opportunity to progress fast
• Corporate health insurance: with HSBC Life, including hospitalisation, general practitioners, TCMs, specialists and dental consultations.
• 100 amazing “Professional fire makers” as colleagues: Experience a fast-paced, innovative tech startup culture, collaborating with a team of talented and upbeat "Sunshine" colleagues who bring positivity and energy to work every day
• Impact: Opportunity to make an impact by guiding people through one of life’s biggest financial decisions, buying or selling a home.

Recruiting Process

Ideal length: 1 week

If your application is selected:

Part 1 - Online (2 hours)

• 30 min – Introductory Call with Talent Acquisition Associate
• 20 min - Online Test
• 1 hr – Meeting with our Head of Success & Service and People & Culture Director
• Reference checks

Part 2 - In person (1 full day, weekday/weekend)

• Day-in-the-life with training and job simulation (stipend provided)
• Meet with CPO

Compensation

• On-target earnings of $2,800 to $3,100 / month (90% base, 10% variable)
• Uncapped performance-based bonus
• Stock options

GENERAL DESCRIPTION: Ensure customer satisfaction by providing a high level of communication, both internal and external, along with the proper execution of customer orders from initial inquiry through delivery of product on domestic and international sales. The Sales desk must contribute to the planning, direction, and coordination of the sales and customer service efforts of the Company for generating revenue and profits respectively.

DUTIES:

1. Receive inquiries from customers, establish selling price via company pricing policy, prepare and submit tender/ quotation proposals to customer with a high focus on securing the order.
2. Follow up on tender/ quote to determine if they will become orders or lost sales. Provide feedback to management and outside sales for further follow-up.
3. Perform accurate and thorough order entry and assure proper contract review has by performed for each order.
4. Provide manufacturing with a complete and concise order package to ensure all customer requirements will be provided for and assist in scheduling of orders by prioritizing customer delivery requirements as needed.
5. Communicate with customers timely to maintain customer satisfaction throughout job.
6. Provide liaison between outside sales, manufacturing, and customer by keeping close contact with prospective clients throughout sales cycle.
7. Analyze and provide explanations to management when order does meet acceptable levels of profitability.
8. Communicate as needed with inside and outside sales group to promote sales of company’s products and services.
9. Support receivables department as required to ensure payment terms are adhered per contract.
10. Maintains timely and accurate input of quote activity, sales bookings, and department records respectively.
11. Perform job functions in accordance with Vallourec Tube-Alloy’s Standard Operating Procedures.
12. Evaluate standard operating procedures and order entry systems for accuracy and suitability.
13. Dedicate the time required to achieve customer satisfaction and the responsibilities of an Inside Sales Associate, beyond normal work hours, if necessary.
14. Maintain required department documents such as specifications, price list, discount list, customer account list, and any other controlled documents issued to sales.
15. Must be flexible to travel to other locations to assist in workload or attend external training as required.
16. Team Work - Balances team and individual responsibilities; Contributes to building a positive team spirit.
17. Perform other duties as assigned.

AUTHORITIES:

• Direct liaison to Customer from initial enquiry to delivery.
• Formulating pricing and lead time for commercial offers to customers
• First level of review on Customer PO before releasing for scheduling.
• Internal coordination with departments – carries the voice of the customer from order receive to delivery.

ACCOUNTABILITIES:

• Achieving annual sales targets for revenue and profitability
• Managing and maximizing Customer Satisfaction throughout sales cycle
• Translating customer pains and market trends to Sales Team to improve and adapt Organization’s offerings

REPORTS TO: Department Supervisor as applicable per facility.

QUALIFICATION/EXPERIENCE:

• Possesses at least a Degree or Diploma
• Minimally 2 years’ experience as inside sales/customer Service function.
• Strong interpersonal and communication skills is desirable
• Well versed in Microsoft Office suite applications
• Fresh graduates with strong analytical and problem solving skills are also welcomed to apply

SPECIAL SKILLS:

Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before individuals or groups of customers, vendors, licensors, or employees of organization.

Reasoning Ability:
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:
To perform this job successfully, an individual should have knowledge of Word Processing software; Spreadsheet software; Inventory software; Order processing systems and Manufacturing software or equivalent combination. Preferred Knowledge of Microsoft Office products, i.e. Outlook, Word, Excel, and PowerPoint.

Outbound Customer Service Executive

1 year contract, potential to renew

Come and join us!

Do you wish to work in a world-class organization trying your hands at something you have dreamt of doing?

“FIND YOUR PLACE” by joining a world-class MNC Healthcare company

Get an opportunity to explore new technology, learn new skills, enjoy the diverse and open culture, engagement and care, flexible working model, career opportunities, competitive salary and bonus, and endless amenities and benefits.

Company Description:

Our client is an MNC Healthcare company. As a focused healthcare company, with expertise in Innovative Medicine and MedTech, they are empowered to tackle the world’s toughest health challenges, innovate through science and technology, and transform patient care.

Job Purpose:

Outbound Customer Service will be responsible for overseeing all franchise order processing of outbound deliveries, managing exceptions related to outbound deliveries and providing all the necessary details and analysis related to outbound shipments to affiliates.

1. Outbound Management

• To Provide timely Outbound delivery to 3PL (third-party logistics) to facilitate Goods Issue.
• Communication for not available items during outbound delivery creation.
• Manage exceptions related to outbound delivery execution at 3PL, as per agreed procedure and approvals.
• Data validation and recording of all the Outbound raised by 3PL.
• Preparation and circulation of Outbound related dashboard as per agreed timelines.
• Backorder management: open requirement which cannot be serviced during delivery creation, will fall under backorder processing. Outbound analyst to manage Backorder processing as per defined procedure.
• Communication related to Backorder management and Outbound processing to relevant stakeholders.
• Prioritization and scheduling of Outbound deliveries for optimized order to border lead time
• for affiliates
• Stop-shipment coordination for Traceability and various analysis

2. Customer complaint resolution:

• Handling of Customer complaints: communication with affiliates and 3PL, complaints
• closure with help of 3PL.
• Record of Credit/debit notes, if any, for affiliate returns

3. Back up for Outbound Analyst

Authorities:

• PO (purchase order) processing process in Ariba

Qualification:

• Preferably Diploma in related field.
• Minimum 1 year experience in Customer service/ Data management.
• Supply chain related educational qualifications and work experience will be preferred.

Technical Skills:

• Excellent analytical ability
• Customer (internal and external) driven approach.
• Good skills in Microsoft Excel and Microsoft PowerPoint.
• Candidates with system Knowledge (SAP/ databases/ Business Intelligence tools) will be preferred
• Mastering complexity: Autonomy, Managing complexity/technical accountability.
• Scheduling and prioritization.
• Result Orientation

Interested parties, please apply through this link https://jnj-apac.talent-pool.com/projects OR click on APPLY button.

Alternatively, you can share your CV at [email protected]

EA License: 94C3609

Reg No: R1440247

Job Description:

1. Support of the sales team in organizing and attending sales events

• Update of contacts & Customer relationship activity in Salesforce (a CRM system)
• Follow-up on clients inquiry (before sales and after sales)
• Preparing quotation/agreement and contract management
• Assist the BDM to maintain client relationship with existing clients by regular follow-up visits, Query & issue gathering
• Follow up with Clients on a regular basis for SOA, pending payments
• Support sales account manager to develop new customer base by tender participation, cold calls & Introductory e-mails, etc
• Support sales team for weekly report/monthly report or clients analysis

2. Follow up activity with Client for Projects

• Follow up activity with Client for Project Updates & liaison with Operations team
• Co-ordinating with sub-contractors for tendering and pricing negotiations
• Arrange DHL or partner for Samples collection, follow-up on samples testing, reporting if necessary
• Take action for ON-HOLD samples
• Arrange sampling kit/product delivery
• Submit the invoicing application to account when the project is completed
• Operation for MEIMS (Lab testing software) and SAP (sales module only)

3. Liaison with Marketing for Realizing the companies digital marketing strategy (e.g. Brochures, Marketing tools, Presentation content, conferences)

4. Admin works and support sales team for some documents filling, reporting, presentation, etc

Job Qualifications

1. Junior college or above
2. Major - Marine engineering, Shipping engineering/officer, Lab testing, chemistry / biological science
3. Be proficient in office software; be practical and careful in work; with strong communication skills
4. At least 3 to 5 years of experience in similar role
5. Have experience in Maritime industry as priority
6. Have business-related knowledge background and understand business processes
7. Have team work spirit
8. Have good communication and presentation skills; be able to communicate with clients, including Sales team and overseas clients
9. Be fluent in English listening, speaking, reading and writing; be able to translate and interpret English standard
10. Proactive and self-motivated

Job Overview:

The Customer Sales Executive is responsible for providing exceptional service and support to assigned key accounts. The role involves managing client inquiries, troubleshooting issues, and ensuring that clients receive the highest level of satisfaction with the company’s products and services. The Customer Sales Executive serves as the primary liaison between the client and internal departments, helping to maintain strong, long-term relationships.

Key Responsibilities:

· Client Support and Relationship Management:

• Act as the main point of contact for key accounts, handling their day-to-day inquiries and requests.
• Provide prompt and accurate responses to client queries regarding products, services, and order status.
• Build and maintain strong, positive relationships with key clients to ensure their satisfaction.

· Order Management and Coordination:

• Manage and process client orders, ensuring accuracy and timely delivery.
• Coordinate with internal teams (e.g., sales, logistics, production) to fulfill customer requirements.
• Monitor the progress of orders, resolving any issues that may arise.

· Issue Resolution:

• Address client complaints or concerns in a timely and effective manner, ensuring issues are resolved to the client’s satisfaction.
• Proactively identify potential issues and take action to mitigate them before they impact the customer experience.

· Client Feedback and Reporting:

• Gather and report on client feedback, ensuring it is communicated to relevant internal teams for continuous improvement.
• Prepare regular reports on account activity, client satisfaction, and key performance indicators (KPIs).

· Collaboration and Cross-Department Communication:

• Work closely with the sales and account management teams to ensure alignment on client strategies.
• Collaborate with other departments (e.g., finance, logistics, product development) to resolve client-related issues.

Requirements:

· Education:

• Min. a Diploma in Business, Communications, or a related field is preferred.

· Experience:

• Proven experience in customer service, account management, or a related field (2+ years).
• Experience working with key accounts or in a B2B environment is an advantage.

· Skills:

• Strong communication and interpersonal skills.
• Excellent problem-solving and conflict-resolution abilities.
• Ability to manage multiple tasks simultaneously and prioritize effectively.
• Attention to detail and organizational skills.
• Proficiency in customer service software (e.g., CRM systems) and MS Office.

· Key Competencies:

• Client-focused with a proactive attitude.
• Ability to work independently and as part of a team.
• Strong multitasking skills and the ability to thrive in a fast-paced environment.
• High level of professionalism and integrity.

Fresh without experience-Starting basic is $2600, after 3 months confirmation is $2700

Industry: Engineering

Located at Chai Chee

Japanese MNC

Have AWS + Bonus + Yearly increment

Job Description

• Assist Supervisor in day-to-day operation lines.
• Planning & Co-coordinating the workflow on production lines to achieve production targets.
• Trouble shooting production problems and assist in planning new project work.
• Groom to be leader

Requirements

• Diploma in Engineering
• No experience / fresh entry welcome to apply

Applications:

Please submit a copy of your updated CV in MS Word format stating to [email protected]:

• Current Salary
• Expected Salary
• Date of Available and Reason for Leaving

All applicant will treated private and confidential

Emily Fong

Senior Talent Specialist

Atomrecruit Pte. Ltd. | MOM EA License No.: 15C7443

EA Personnel Reg No.: R1768368

Responsibilities

Customer Relationship Management

• Develop and maintain long-term relationships with leasing customers, acting as their primary point of contact for all service-related needs.
• Proactively engage with customers to assess satisfaction, understand their needs, and identify areas for service enhancement.
• Coordinate regular follow-ups and manage feedback loops to address customer concerns and ensure consistent satisfaction.

Customer Service Enhancement

• Analyse customer service touchpoints to identify areas for improvement, working closely with the operations team to implement changes.
• Collaborate with fleet and operations teams to ensure seamless and prompt service delivery, including on-time vehicle maintenance and service updates.
• Establish customer service standards tailored to the leasing business and ensure these are upheld across all customer interactions.

Service Performance Tracking and Reporting

• Monitor and report on customer satisfaction metrics, including NPS (Net Promoter Score) and Customer Satisfaction Score, identifying trends and recommending action plans.
• Conduct customer satisfaction surveys, analyze data, and present findings to management to guide service improvement initiatives.

Customer Experience Projects and Initiatives

• Lead customer experience enhancement projects, such as loyalty programs, customer appreciation events, and feedback collection processes.
• Develop and implement programs for customer engagement, aiming to build loyalty and foster a community among leasing clients.
• Work closely with marketing team.

Training and Staff Development

• Provide training and support to operations and service staff on customer experience standards and best practices.
• Coach staff on effective communication techniques and proactive problem-solving to enhance customer interactions.
  guidance and coaching to all staff so as to ensure consistent excellent service quality.

Requirements

• Degree in Business related field with 3 years of experience in customer service, customer relationship management, or a related field, preferably in the automotive or leasing industry
• Possess Class 3 Driving License
• Highly effective engagement and communication skills
• Mon - Friday, 8.30am - 6.00pm, Ubi
• Job Reference: QXWRXR73

All Successful candidates can expect a very competitive remuneration package and a comprehensive range of benefits.

Kindly email your resume in a detailed Word format to [email protected]

We regret that only shortlisted candidates will be notified

People Profilers Pte Ltd

Tel: 6950 9754

EA Registration Number: R22110899

EA License number: 02C4944

EA Personnel: Celeste Wong Xin Yann

Are you interested in working under the Sales and Marketing industry as your first official full-time job or doing a career switch?

Our company is recruiting and we are looking for someone who is independent in their own career advancement.

About Us:

We are one of the prime organisations that works with different industries of clients, to promote a given product or service of a given client. We focus on face-to-face marketing to interact with our customers at a deeper level, to understand their needs and to answer any enquiries.

Requirements:

Only Singaporeans are accepted:)

Required Skills:

• Strong interpersonal communication skills
• Solution-driven
• Keen learner
• Adaptable

Benefits:

• Encouraging and fun working culture
• Step-by-step coaching would be provided
• Workshops for business and personal development
• Travel opportunities

No experience is welcomed!

If you are interested for this role, attach your resume to the ‘Apply’ button below. Only shortlisted candidates would be contacted within two working days. Thank you!

Sales Engineer

• Location: Woodlands
• Working Days: Mon - Fri, 5 days
• Working Hours: 9am – 6.00pm
• Salary: $2,400 + Comms

Responsibilities & Duties :

• Service knowledge including pricing, cost and profitability, market acceptance, channel, and competitive dynamics.
• Offer technical support and expertise advice to customers
• Increase sales primarily through direct contact or/and new/existing channel partners.
• Regularly monitors and reports on Key Performance Indicators (KPIs).
• Other duties may be assigned.

Professional Qualifications

• Diploma mechanical/Chemical Engineering with field experience is preferred.
• 1 to 3years relevant experience in handling sales
• Proficient with Microsoft Office & One Drive.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

What are we looking for?

SentinelOne is seeking a dynamic and accomplished leader to shape and expand our rapidly growing APJ Customer Success and Renewals teams. This hybrid role requires expertise in both areas to drive team excellence and ensure customer satisfaction.

We’re looking for someone with a technical mindset, exceptional relationship-building abilities, and a talent for creating win-win outcomes for customers and the company alike. If you’re passionate about advancing cutting-edge technology while working in an innovative, supportive culture, we invite you to join us in shaping SentinelOne’s future in the APJ region.

What will you do?

• Lead and develop a team of Customer Success Managers and Renewal Sales Representatives covering various markets and segments across APJ.
• Manage accurate forecasts, set business expectations, and effectively communicate results to senior sales management.
• Supervise and execute end-to-end sales activities, including deal assessments, quoting, commercial negotiations, and deal closures.
• Provide coaching, guidance, and best practices to enhance sales effectiveness.
• Measure and report against KPIs, and create ad-hoc reports as needed.
• Proactively manage your team's funnel and assignments to ensure timely renewals.
• Conduct quarterly business planning, with a focus on delivering targets.
• Assist in recruiting, hiring, and training to maintain a high-performing Renewal Sales team.
• Gain and maintain expertise in SentinelOne products and offerings.
• Inspire and motivate individuals through leadership, coaching, creative incentives, and recognition of achievements.

What experience and knowledge should you bring?

• 5-7 years of leadership experience, which includes managing an APJ Customer Success and Renewals Team.
• Experience in customer success driving satisfaction, adoption, and retention.
• Proven success in renewal sales management within an enterprise software vendor, preferably within cybersecurity.
• Skilled at building customer relationships and working with indirect go-to-market models involving channel partners and distributors.
• Proficient in Customer Success tools (e.g., Totango, Salesforce) and experienced in creating one-to-many and digital-touch strategies.
• Strong communicator with cross-cultural experience and a proven ability to manage customer expectations effectively.
• Experienced in leading and mentoring teams, fostering collaboration, and driving results in B2B and SaaS settings.
• Technical aptitude for understanding customer challenges and providing best-practice solutions.
• Thrives in fast-paced, multitasking environments, with strong organizational and analytical skills.

Vessel Superintendent

• Working days: Monday - Friday (1 day WFH)
• Working hours: 9am - 6pm
• Salary: $7000 - $10000
• Office Location: Pandan Road - Transport Pick Up from Clementi MRT

Summary

Responsible for the technical management / aspect of the assigned vessel.

Job Description

• Operate and maintain the ship's marine equipment safely, economically, and efficiently in accordance with customer contracts/Charter Party, within approved budgets, to the satisfaction of both owners and their clients.
• Serve as the onshore contact point for the Vessels in day-to-day operations related to technical management and mobilization activities.
• Maintain contact with the owner in daily operations, as defined and agreed with the Marine Manager.
• Ensure that Statutory and Classification surveys for all plant and equipment on the vessels are carried out.
• Perform preventive and corrective maintenance to prevent technical/operational non-conformities that may lead to downtime.
• Contribute to the continuous improvement of the PMS maintenance system by providing proactive feedback to the Fleet Manager and Marine Manager.
• Monitor and follow up on the vessel’s technical performance and defined KPIs.
• Take immediate actions to adjust and improve performance in case of non-conformities or when deviations are observed/reported.
• Follow up and ensure corrective actions are implemented in case of technical-related incidents and non-conformities.
• Analyze breakdowns and technical incidents and suggest experience transfers to the fleet.
• Report the vessel's technical status on a weekly basis to the Marine Manager.
• Plan, coordinate, and supervise ship repairs and dry-docking of vessels in cooperation with other stakeholders.
• In case of major breakdowns, arrange repairs, provide spares and service engineers, and supervise the repair work to ensure safety, quality, and cost-effectiveness.
• If insurance is involved, contact, inform, and follow up until settlement in coordination with the Fleet Manager and Marine Manager.
• Lead Vessel Condition Assessments.
• Participate in appraisals and selection of key personnel onboard the vessel.
• Comply with the requirements and report non-conformities.
• Actively cooperate with other disciplines within the fleet to optimize overall vessel and fleet performance.
• Be proactive and seek effective solutions for both the company and clients.
• Show a high degree of flexibility in ad hoc situations.
• Contribute actively to improving routines and solutions.
• Perform other duties as assigned.

Job Requirement

• Minimum 3 years of relevant experience.
• Sea time as Chief Engineer on an offshore vessel preferred.
• Experience in operations/technical scope for OSVs.
• Proven experience in budgeting and cost control.
• Sound knowledge in:
• - General vessel machinery, equipment, and systems.
• - Classification and statutory requirements.
• - Engine types, including Caterpillar, Cummins, Wartsila, and Niigata.
• - FPP, CPP, Z-Pellers, and Azimuth drives.
• - DP systems and maintenance.
• - Diesel-electric drives and hybrid engine configurations.
• - Computer-based PMS and ancillary software.
• Preferably possess ship management skills.
• Able to travel at short notice.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Assistant Outlet Manager

• Location : Various location
• Working Days : 44hrs per week including weekend and PH
• Salary : $2,650 - $3,100 Gross (Depends on Experience)

Roles & Responsibilities

• To ensure the efficiency and smooth operations of the outlet; handle and resolve all operational issues and activities.
• To display a hands-on approach at all times to unite staff and guide them to ensure compliance with all food and beverage promotions, Company SOP including POS operations and cash handling practices, statutory and regulatory requirements.
• To optimize use of given resources, especially on labour and F&B costing matters including maintaining of inventory and keeping wastages to a bare minimum.
• To be responsible for the performance of all boutique; achieve the outlet daily sales and up-sell sales targets set by the Operations Manager.
• To lead, supervise and motive the team to achieve the set targets, customer satisfaction and operations excellence.
• To constantly monitor the daily sales and assist the Outlet Manager/
• Senior Outlet Manager to come up with prompt corrective action plan(s) to increase sales in order to meet the budgeted targets should the sales fall below the budgeted amount, and to ensure that the plan(s) is properly executed in the boutique.
• To counsel, resolve conflict, handle grievance and take disciplinary action as and when deemed fit.
• To consistently give and receive feedback constructively.
• To consistently review the work performance and identify the strengths and weaknesses of all subordinates so as to appropriately recommend for monthly performance appraisal, confirmation, promotion and/or annual appraisal.

WhatsApp: https://wa.me/6591044149 (Shermaine)

Siah Sze Ming Reg No: R24125414

The Supreme HR Advisory Pte Ltd EA No: 14C7279